---
title: "Page 3 | SurveyMonkey Apply Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 3 - Is SurveyMonkey Apply the right Grant Management solution for you? Explore 322 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews/?page=3"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

SurveyMonkey Apply

4.5 (322)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated October 19th, 2026

# Page 3 - Reviews of SurveyMonkey Apply

## Showing most helpful reviews

Showing 51-75 of 322 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BV

Brenda V.  
allocation chairman  
Education Management  
Used the software for: 2+ years

### "Ease of use"

August 20, 2018

5.0

Excellent. We transitioned this summer from fluid review to Survey Monkey. It was easy for the onboard specialist to fit all of our application process into Survey Monkey. Also we received training on the new system.

Pros

I like the ease of use. Applicants are really responding to our system. I am assuming they are finding the process easy and quick to use. The best part of Survey Monkey is the tech support I receive. They do an excellent job of walking me through my problems and help me troubleshoot any issues that arrive.

Cons

I don't like that I have to send separate emails from several pages or I have not figured out how to send to all. For example: I needed to send 81 emails today. One page shows 50 and then I have to go to the next page.

Review Source

Response from Momentive

August 23, 2018

Thank you for taking the time to provide this review. It¿s great to hear that you find the solution easy to use and that applicants are responding well to the system. Your comment about sending separate emails from several pages did catch my attention. I would love to connect with you to understand the emails you are sending in more detail and explore a solution to this pain point. I will follow-up via email. Thank you again for taking the time to provide feedback and we look forward to continuing our partnership.

JK

Julie K.  
Manager  
Education Management  
Used the software for: 2+ years

### "Great product - not well known in the performing arts application world. "

December 21, 2020

5.0

Pros

The flexibility that we had to customize our entire application process from beginning to start. I like that we have the ability to build our things on our own but we also get some hours each year with an implementation specialist where we bounce ideas off that person to help solve different questions as they arose. Each year we use this system, we have the ability to get more creative with defining our process to meet the needs of our reviewers and applicants.

Cons

That we cannot have our reviewers see applications in more than one stage if they are not reviewing - this is a HUGE hindrance for us.

Alternatives considered

[Slate](https://www.capterra.com/p/140281/Slate/)

Reason for choosing SurveyMonkey Apply

The cost and flexibility of the product.

Review Source

VR

Verified Reviewer  
Administrative Assistant  
Government Administration  
Used the software for: 2+ years

### "Survey Monkey a attractive, dynamic data collection"

February 16, 2023

4.0

My overall experience with survey monkey is awesome. I have completed several surveys in past months.

Pros

As I stated above survey monkey is a simple attractive data collection interface. It is very simple to use. Name, interface is quite very unique and impressive.

Cons

Nothing is negative for this software. Its very cool site.

Reason for choosing SurveyMonkey Apply

If there a way where a option for me to choose, i suggest survey money one of my favorite data collection site.

Review Source

LM

Leah M.  
Programs Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Giving Kitchen loves SurveyMonkey Apply"

December 4, 2018

5.0

As a nonprofit organization that offers emergency assistance to food service workers, we rely heavily on having a reliable application system to maintain all of our records and make the application process as simple as possible for our clients. SurveyMonkey Apply's platform is built to allow us to develop our applications from the ground up with a lot of flexibility for customizing each one. The fact that it connects to Salesforce, the CRM we currently use, is something we are really excited about as we contemplate the possibilities.

Pros

The customer service is easily the best thing about working with this software. Always accessible and very helpful. SMA offered free on-boarding support at the start of our term, and we receive an additional few hours each year - which are incredibly helpful for evaluating our applications for improvements on a regular basis.

Cons

There honestly isn't much to dislike about this software. If I had to pick something it would be an improved capability for language translations and support in that realm. SMA is not currently offered in many languages yet, and the transition for the ones available can be costly and time-consuming.

Review Source

EG

Emily G.  
Director  
Higher Education  
Used the software for: 1-2 years

### "Unintuitive build, high learning curve, broken functionality, very buggy"

October 18, 2018

2.0

Pros

Modern design, has advanced features and is easy to use for reviewers and applicants. Given complexity of site and the fact that the advanced features are buggy and do not work, these pros are not worth it. Run away and don't look back.

Cons

Very high learning curve for administrators. This site build and structure assumes the administrator has a level of programming knowledge, which is very unrealistic. Every process, action, and set up is overly complex, and is not built to easily support archival of data. For example, changing a small field on the application form means risking the deletion of past archived data. Why not just archive the form and create a new one? Not allowed because you have a limit to how many programs you can create. You need to make 6 clicks navigating the site for a small task that should only require 1 or 2. For example, you need to create new users in the Manage Users page for the ENTIRE site, and THEN navigate to the specific program and click a button that switches between editing and monitoring the program, then start a new application for them, then click 3 more things in order to email them or assume their role. To assign reviews, you need to maneuver through three different parts of the website when it should all be housed in one. Implementation and support is inefficient, scripted, detached, and aware of many existing flaws but unhelpful to solve. Many intuitive ways to streamline the administrative site are not implemented although they have been requested several months ago.

Review Source

EL

Emma L.  
  
Education Management  
Used the software for: 2+ years

### "Software Successful for Music Program"

September 9, 2016

5.0

We receive over 400 applications annually for our summer programs, which draw gifted young classical musicians from all over the world. Apply offers us an affordable, easy-to-manage solution for hosting our application, comprised of a written questionnaire and video submissions. While we utilize a breadth of features on the application side, our review side is much simpler - we do not use the rankings, scales, or comments - we've set up the system so the reviewers can view the application material, and that's it. We've used the software in the last five application cycles, and over the course of that time have seen regular improvements to both the backend and frontend interfaces. Apply even custom-built features for us; when they learned one of our reviewers needed to watch the videos on a mobile device, they customized the platform quickly so he could do so. They expanded the storage capacity, which enabled our applicants to complete the video submissions more efficiently. Overall, we're pleased to continue to use the software into the future.

Pros

Affordability, backend usability, regular improvements.

Cons

We do not use all of the functionality of the software on the review side, but this isn't really a con - we've been able to figure out a workaround every time.

Review Source

PD

Paulina D.  
Operations Asistant  
Computer Software  
Used the software for: 2+ years

### "La mejor opcion para hacer encuestas y tener acceso a las respuestas de manera organizada"

May 11, 2023

5.0

Muy buena. Me gusta mucho utilizarla cuando las encuestas van dirigidas a un mercado tal vez mas formal, mas serio.

Pros

Que es realmente muy sencillo tener los datos que arrojaron las respuestas de las encuestas de manera organizada, por lo que todo es mucho mas rapido, eficiente, y visualmente facil de entender.

Cons

Yo diria que se puede mejorar en hacer que las preguntas de los cuestionarios tengan mas opciones de formas de contestarlas para hacerlas mas dinamicas, aunque de igual manera creo que para eso hay mas aplicaciones y por lo tanto no afecta.

Review Source

BZ

Brayden Z.  
Entrepreneur  
Accounting  
Used the software for: I used a free trial

### "SurveyMonkey"

September 24, 2024

5.0

Pros

1\. Surveys can be distributed through various channels, including email, web links, social media, and even embedded on websites. This convenience increases the reach and accessibility of the surveys 2. offers a user-friendly interface that makes it easy to create, distribute, and analyze surveys, even for those with limited technical expertise

Cons

Limited Customization in Free Version -Users on the free plan face limitations when it comes to exporting data Advanced export functions, like exporting to Excel or integrating with other tools, often require a premium subscription

Review Source

Logan H.  
Parent coach  
Non-Profit Organization Management  
Used the software for: 2+ years

### "So easy to collect data! "

December 17, 2022

4.0

Pros

I love how many options for different kinds of questions are easily added to surveys

Cons

Only 40 responses are able to come per survey

Review Source

BK

Brian K.  
Scheduler  
Automotive  
Used the software for: 6-12 months

### "Great product! "

December 1, 2022

5.0

It’s quick easy fun and informative for my business needs

Pros

I enjoy great firms for customer feedback

Cons

I have no issues about it from day to day

Review Source

Ina M.  
freelancer  
Information Technology and Services  
Used the software for: 1-2 years

### "Greatest service for surveys!"

December 16, 2022

5.0

SurveyMonkey Apply has helped us get a clear picture of our customers' thoughts and goals on how to make their lives happier. SurveyMonkey Apply has helped us onboard clients quicker, shorten the time for analysis of surveys for even better decision making!

Pros

I have always loved giving people the opportunity to provide feedback. With the Survey Monkey Apply software, things feel so easy. I don't have to worry about sending out those long survey links anymore and I don't feel like any of my responses are wasted. It makes for a very fulfilling review process for both the people being surveyed and for me as well!

Cons

We didn't find any cons for SurveyMonkey!!!

Review Source

VR

Verified Reviewer  
Ingenieur IoT  
Information Technology and Services  
Used the software for: 6-12 months

### "SurveryMonkey Apply - plateforme pour business"

February 1, 2023

3.0

Pros

Le plus apprécié dans ce logiciel est que SurveyMonkey Apply est très facile à utiliser par les utilisateurs. Ainsi, le logiciel montre un processus étape par étape très compréhensible.

Cons

Le moins apprécié dans ce logiciel est que SurveyMonkey Apply n'a pas la possibilité de saisir des graphiques.

Review Source

JW

Justina W.  
Grants Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Arts Granting use of Apply"

September 15, 2016

4.0

We have found that Applyhas streamlined the intake process for out 14+ grant programs that run annually and get 40 - 200 applications. The majority of our applicants like that our grant programs are now online and that they no longer have to submit paper applications in person to us at the office on deadline day. The customer support has been great and personable.

Pros

We find that building forms that are unique to each grant program is very easy and customizable. We used to have a contracted graphic designer make all the edits to our PDF grant forms. Now we can make edits ourselves, and quickly. It's very easy for applicants to use. We can download applications right after the deadline and quickly and easily know how many submissions we have and from who. The drag and drop form builder is very user friendly. The new Awards site works very well for us to manage our 14+ grant programs.

Review Source

LF

Liz F.  
Scholarship Funds Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "So glad we went with Apply!"

January 4, 2017

5.0

From the day I first met the Apply salesperson, I've been impressed with the professionalism and thoroughness of everyone on the team. Their product functions exactly as they claim, and they work closely with clients to customize each organization's platform. We use Apply for our grants and scholarship programs, and although there are similarities in our use of the platform, they were customized to best fit each time of award program. The help desk is responsive, the on-board team is accessible and explains how best to use the system that they create with your input. One of the great features of Apply is that we, the administrators, can go in and tweak the application, build reports and communicate with our applicants through the system. We've been through onboarding, one full year's cycle of scholarships and grant making, as well as an annual review and subsequent tweaks, and we're in the midst of our second round, and we couldn't be more pleased.

Pros

Professionalism of staff, ease of use, ability to change our platform ourselves as needed, and the ability to build reports on any piece of data that we collect from our applicants. We even have happy reviewers use the system.

Review Source

hgG

hans gabriel G.  
independiente  
Retail  
Used the software for: 2+ years

### "Muy util ya que te permite realizar encuestas de una manera facil y rapida"

October 29, 2022

5.0

Los problemas principales que soluciona el software es que te ayuda a realizar encuestas para los trabajos que te dejan en la universida y tambien para que las empresas puedan hacer encuestas a sus clientes de una manera muy facil

Pros

te ayuda a realizar todo tipo de encuestas como para la universidad y empresas y lo mas importante de una manera facil incluso para las personas que no tienen conocimiento sobre como hacer una encuesta

Cons

En lo que podrian mejorar es en el tema de los colores la pagina podria ser mas colorida ya que eso le haria que resaltara mas

Review Source

MT

Mary T.  
Program Associate  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Apply"

July 6, 2016

5.0

Apply is a great fit for our needs. Our organization takes submissions for multiple grant applications with different branding and this site makes accommodations for this. I find that the site functions well and becomes easy to navigate over time. Thankfully, the onboarding process was smooth due to the patient vigilance and assistance of our onboarder. The preliminary training videos are also very helpful with getting acclimated to the site. I look forward to using Apply for many years to come!

Pros

I like that Apply is set up to be user-friendly and highly customizable. I feel like it is flexible and that the support team really tries to listen to feedback to make positive changes to the site. The site itself is modern and has many amazing features such as being able to "assume" the role of an applicant, which, for example, allows you to troubleshoot in a very effective way.

Cons

The learning curve is initially steep. I am well-versed in learning different types of software and various proprietary applications at my organization, but Apply is not precisely intuitive when you first start out learning the software. Furthermore, while there is often an easy solution to simple problems, getting to the solution often requires a more abstract problem-solving style to find the correct workaround for an issue. Over time, through the training videos, using the site, and the help of your onboarder, you learn the system and its features and it all starts to make sense.

Review Source

AP

Amy P.  
Grants Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Getting the Good Work Done"

August 5, 2016

5.0

If it were possible to give more than five stars for customer service, we would. We have had a positive experience with Apply from the start of our build more than two years ago through daily use by our staff, funders, and non-profit clients.

Pros

Very intuitive, internally flexible (that is, there are typically multiple ways to access a command or list), built with the user in mind, very robust in terms of crunch times and multiple access

Cons

Sometimes I deal with people who like a simple picture and are easily confused by different routes to the same goal, or too many alternatives. Easily dealt with by giving them a specific path to follow, but it took me a while to figure out that occasionally the system can look complex (when it really is just flexible).

Review Source

VR

Verified Reviewer  
Assistant Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good application software "

October 1, 2018

3.0

For local chapter non-profits, this would be the perfect software. For those with national or worldwide level needs, this is not quite there yet.

Pros

The drag and drop builder feature is very helpful when creating a new application. The reports can be exported for additional needs and users are able to the count of open and completed requests at all times.

Cons

I work for a non-profit that has very specific reporting needs and the support I received when I asked about customizing questions and reporting data was a bit discouraging. I decided to go with another company that already knew what I needed and had prior experience with using existing templates to save me time.

Review Source

KN

Kristen N.  
Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Easy to use "

July 12, 2024

5.0

Pros

I have never had a problem with using SurveyMonkey Apply

Cons

I have only had good experiences with this software.

Review Source

Rashmi T.  
Social media consultant  
Marketing and Advertising  
Used the software for: 1-2 years

### "A nice product with premium version. Totally worth it"

June 27, 2022

4.0

It was great and smooth with intuitive UI

Pros

The ease of use and various customizations avaialable for creating the surveys

Cons

A little too much to invest in the start but totally worth it. I havent had any bad experience yet.

Review Source

KU

Kristin U.  
Communications and Program Coordinator  
Public Policy  
Used the software for: 1-2 years

### "Great product when you put in the work"

December 22, 2022

5.0

Overall, its a great software and perfect for what our organization needs. However, not everyone has an easy time understanding the back-end (which takes time and effort to learn) and that can put a lot of work on the few people that have learned how to use the software.

Pros

This product is great for the end user: looks great and easy to use for users applying for grants.

Cons

The back-end can be tricky to learn and can take a lot of effort to understand. It's not the most intuitive software.

Review Source

VV

Vimal V.  
Frontend developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Helps in increasing the productivity, will recommend to other users."

May 22, 2023

5.0

It was a nice experience and useful for weekly and monthly meeting, by taking the survey and where ever the issue happens it helps us to identify the root cause of problems with the help of survey.

Pros

Easy to use and create survey that helps us identify the problems and helps in our overall business cycle.

Cons

Some has limited selection when it comes to survey customization, that can be considered a problem but regardless of it, it is very helpful in business task.

Review Source

LP

Luana P.  
Imprenditore  
Retail  
Used the software for: 2+ years

### "Ottimale"

February 11, 2023

5.0

Intuitivo, pratico, conosciuto in tutto il mondo

Pros

Le varie scelte sui pacchetti pagamento, i tutorial di utilizzo, il servizio clienti

Cons

Nella scelta ci sono troppe voci, da un lato e buono per aver una vasta scelta nel porre le giuste domande, dall’altro dispersivo, si perde troppo tempo nella scelta e ultimare il sondaggio

Reason for choosing SurveyMonkey Apply

Avendo provato anche altri software abbiamo optato per testare più prodotti

Switched from

[Toluna Start](https://www.capterra.com/p/79183/PanelPortal/)

Per provare altro software

Review Source

Amanda B.  
Copywriter  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Excellent software for streamlining registration, and work processes!"

November 17, 2021

4.0

Amazing and fast software! Excellent for collecting customer experiences!

Pros

I love the fact that Survey Monkey Apply gives recommendations for the information you collect and makes the information collection process smooth and easy for information you collect.

Cons

I don't like the limitations in design template, and sometimes the colors do not match the exact tones i may want for my business.

Review Source

AH

Amy H.  
Director, Alumni Teaching  
  
Used the software for:

### "Highly recommend Apply"

December 11, 2015

5.0

As a part of my role at Teach For America, I manage two teaching awards where we had looked for an online platform to manage our applications. My immediate team had used Apply last year, but only with one of the teaching awards. This year I had joined the team as a new staff member, and we were looking not only to add another application platform for the second teaching award, but we also wanted to build out a separate nomination platform. I am new to Apply and struggle overall with technology, especially navigating platforms. My team and I were lucky to work with Christian updating our existing teaching award application platform, building out a new platform, and creating a new nomination site. We initially worked with Mike and then Christian was assigned to us in the middle of our planning conversations. He quickly learned our context and figured out our needs in a short amount of time. It was rightfully challenging to figure out what was happening, but Christian did so with a lot of patience. We also needed to launch everything on a VERY tight timeline. We first spoke with Christian at the end of September and needed both new sites ready by November 2nd. Christian owned getting us organized by scheduling calls with us, checking in to follow up, and was able to meet our tight timeline. When we have talked with him, he is patient to talk with us, dedicated to getting answers to our questions, and resolving our needs/concerns. He has also been overall responsive to our emails. He was honest when the Apply site cannot be changed to meet some of our unique preferences, but brainstormed ways we could get around some of the hurdles. We have been happy with the Apply site and the customer service that has been provided. I highly recommend Apply and their services!!

Review Source

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