# Page 2 | SurveyMonkey Apply Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is SurveyMonkey Apply the right Scholarship Management solution for you? Explore 318 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123374/SurveyMonkey-Apply/reviews --- SurveyMonkey Apply 4.5 (318) [View alternatives](https://www.capterra.com/p/123374/SurveyMonkey-Apply/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 15th, 2026 # Page 2 - Reviews of SurveyMonkey Apply ## Showing most helpful reviews Showing 26-50 of 318 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LD Lawrence D. Manager Arts and Crafts Used the software for: 6-12 months ### "SurveyMonkey Poor platform " March 7, 2026 1.0 I will say it's a 0/10 for me on a rating level, I have sincerely not found anything reasonable on this platform and it's sincerely annoying Pros I sincerely do not have anything good I like about this software, the customer support team is very poor when it comes to answering i have not found any value for my money, all the questions and response are always not align. All the donor and donation management team are so weak that I don't even understand how they operate the security of the platform is extremely uncalled for the data Management os so poor also.. they have zero on User and membership management extremely zero on that Cons Everything about this software is frustrating from the kind of survey they upload and the way they disqualify users unnecessarily without even following their own rules and anything Switched from [Intelihub](https://www.capterra.com/p/10032494/Intelihub/) I thought this software will be better, all to find out that this is worth Review Source KS Kristopher S. Senior Program Officer Non-Profit Organization Management Used the software for: Less than 6 months ### "SurveyMonkey Apply -- Poorly Designed, and Poorly Managed" December 9, 2024 1.0 Very, very poor. We paid them $10,000 for one year of service and we received nothing useful in return. We were told repeatedly during our sales calls that the platform could handle the specific tasks we needed it to handle, concerning back end management of applications. Then, after we paid them the full, $10,000, we spent hours with their design team, trying to create something that would work for our needs as they had promised. It was a dead-end. The platform is just so poorly designed. In the end, I found Cognito Forms, and using that in combination with Microsoft Power Automate turned out to be infinitely more useful than SurveyMonkey Apply, at a small fraction of the cost. When I asked for a refund from SurveyMonkey, they refused, citing the hours that their designer had spent with us, trying to set up the programs we wanted to use. When I tried to negotiate a fair accounting for that person's time, they cited an exorbitant hourly rate, which negated the $10,000 we had spent. When I countered with a more reasonable rate, they never responded. They literally never responded. In the end, we wrote it off and moved on. Pros It technically does what it purports to do. It does allow you to create a somewhat customized, online application process. Cons So many things. The structure for how each application needs to be established and the flow that is presented to an applicant is stilted and counter-intuitive. Managing applications on the back end is limited and proscriptive, contrary to what we were told in our many sales calls with them. Review Source JM Joanne M. Management Pharmaceuticals Used the software for: 2+ years ### "Survey Monkey… My pick for Surveys " October 18, 2025 5.0 It was quick and easy. Very efficient taking a survey as opposed to sending emails or maing phone calls to multiple contacts. Pros The amount of people I could reach when I executed a survey. When you need numbers from people it is really easy to jump on Survey Monkey and execute a survey. Cons I didn’t really find anything that I didn’t like with Survey Monkey. Making sure you are asking the right questions is important. Review Source SF Sarah F. Medical Assistant Hospital & Health Care Used the software for: 1-2 years ### "Survey Monkey Apply Is Awesome!" June 23, 2025 5.0 Overall I enjoy using survey monkey apply, i think it's platform is easy to use and can be very fun. Pros My favorite thing about survey monkey apply is that you can create, send, and also edit surveys you create. Cons My least favorite thing about the survey monkey apply is that the free version has limitations such as every survey has to have a maximum of 10 questions. Review Source CB Christine B. Pilates transformation expert Health, Wellness and Fitness Used the software for: 2+ years ### "Basic options great. Doesn’t offer all the bells and whistles." March 19, 2026 3.0 So-so. I would have liked to use more of the options that are hidden behind the paywall. Also, no branched skip-logic options, even behind the paywall. Pros East to set up basic surveys to generate data points in my industry. End users found it simple to participate as well. Cons If you’re new to using the product, you can try it out for free BUT the free version limits you to viewing only 10 responses. Review Source AC Angel C. QC Import and Export Used the software for: 1-2 years ### "Good for company in small size." March 17, 2026 4.0 Fair to try on your experience but not ideal on deeper insights such as benchmarks, market trends, segmentation. Pros Survey Monkey provides us develop of survey fit into company events, employee engagement questionaries, training feedback and customer satisfaction. Surveys template can be created quickly with minimal learning and training suitable for non-technical users from HR, Account or Sales. Cons Higher cost by paid plan when deal with more advance and serious projects. This is a limited and not ideal for fully automated recurring surveys. Review Source VR Verified Reviewer Aquatics Director Non-Profit Organization Management Used the software for: 1-2 years ### "Love SurveyMonkey!!" November 15, 2025 5.0 Pros SurveyMonkey is a quick and easy way to get quick answers without having to click so many different tabs like other survey type programs. I love how simple it is and I can even explain how to use over the phone to my mom! Cons I would say it can be a bit costly for what you might need, but it is still a great platform for everyday needs or work! Review Source AG ALEXANDER G. Head Photographer Photography Used the software for: I used a free trial ### "SurveyMonkey captures all the data" November 23, 2025 3.0 Pros The thing that I liked most about SurveyMonkey is that it was easy to set up and use but also easy to share the survey Cons There really wasn’t anything that I didn’t like about SurveyMonkey except for the fact sometimes the software was glitchy. Review Source DZ Denis Z. Finance Officer Environmental Services Used the software for: 2+ years ### "For a smooth workflow process, think SurveyMonkey Apply!" January 7, 2025 5.0 Extremely happy with this software. Well designed, well setup. Can't go wrong with using it. Impossible to make mistakes which is great. Pros We use SurveyMonkey Apply for our Business workflow. It is extremely easy to use. I personally find it very practical. You actually spend your time focusing on what matters!! Could not live without it! Cons Nothing as it's really a great software, well priced and smart. You want to have this software when it comes to workflow! Review Source BZ Brayden Z. Entrepreneur Accounting Used the software for: I used a free trial ### "SurveyMonkey" September 24, 2024 5.0 Pros 1\. Surveys can be distributed through various channels, including email, web links, social media, and even embedded on websites. This convenience increases the reach and accessibility of the surveys 2. offers a user-friendly interface that makes it easy to create, distribute, and analyze surveys, even for those with limited technical expertise Cons Limited Customization in Free Version -Users on the free plan face limitations when it comes to exporting data Advanced export functions, like exporting to Excel or integrating with other tools, often require a premium subscription Review Source BB Bridgette B. Manager of Education Museums and Institutions Used the software for: 1-2 years ### "Enhancing Applicant Management" June 23, 2024 5.0 Pros What I like most about SurveyMonkey Apply is how it simplifies and automates the application management process. It makes it easy to collect and review applications efficiently, saving time and improving the overall organization of our application workflows. Cons I find that SurveyMonkey Apply has very basic reporting and analytic insights. I find that when I need to generate complex reports, perform in-depth data analysis, or visualize trends over time, the reporting tools lack depth and flexibility. Review Source CM Clarissa M. Parent Volunteer Education Management Used the software for: Less than 6 months ### "SurveyMonkey" June 10, 2025 5.0 Pros It is very user friendly. Sending out, receiving, and completing survey's it simple with SurveyMonkey. Cons While sending out and receiving survey's is simple, sometimes there are issues with emails actually going through. Review Source TL Tung L. HR And Accounting Assistant Construction Used the software for: I used a free trial ### "Survey Monkey" October 4, 2024 5.0 Overall, this app was fun to use to answer surveys at work. Pros The survey on the Survey Monkey Apply was easy to complete. Cons There is nothing I like least about SurveyMonkey Apply. Review Source VR Verified Reviewer Coach Consumer Services Used the software for: I used a free trial ### "Efficient application for research and data" December 26, 2023 5.0 Pros It is a key application for gathering data on customer, consumer, or client preferences and behavior. It is also efficient for taking someone through steps needed to figure out if they are suitable applicants. The multipurpose forms and tools make this so widely useful! Cons The price is a little expensive for what this is but I like the credibility of the platform and don't know of another application that compares. Review Source DL Dawn L. Manager Consumer Services Used the software for: 1-2 years ### "Great tool to use when needed a response from many" May 23, 2024 5.0 Pros It easy to deploy and set up. It makes it very simple for me to get answers from 40-60 people on the same thing in a timely manner. Cons Setting up the survey is the worst part but still not difficult or time consuming Review Source TS Tom S. Digital Manager Education Management Used the software for: 1-2 years ### "A great system, but with significant flaws" January 4, 2021 4.0 I've generally found the SMA team to be very responsive, but on raising the issue regarding the new reporting tool I have been very disappointed to have not heard back from our \[SENSITIVE CONTENT HIDDEN\] or our FR transition manager. Pros SurveyMonkey Apply is a powerful application management system. It is used across our education to administer the application and review process for public grants, fellowships, and competitions. Each programme can be customised to a high degree, and automations can be built in to ease administrative burdens for repetitive tasks. The application itself meets web accessibility standards, and both our applicants and reviewers find it to be intuitive. Cons Recently, the reporting and data export tools were significantly redesigned. In doing so basic capabilities were removed that has resulted in chaos for our administrators. Specifically, the Applicant and Reviewer data has been separated in a way that makes it impossible to retrieve and merge data from these different parts of the application process in a single report (as was previously possible). In practice this means that I am unable to produce a spreadsheet that combines both the application title and value of the grant requested with the average reviewer score: a fundamental and serious limitation. I reached out to the Customer Service team to query this change, and it was suggested that administrators would have to run two reports and merge them in Excel after they've been created. Unfortunately, as anyone who has run similar programmes would know, there is rarely time to undertake even this basic level of data wrangling. The system is, for our purposes, no longer fit for purposes, which is a shame as it previously functioned very well. Review Source VR Verified Reviewer Electrical Teacher Education Management Used the software for: 2+ years ### "Review on using SurveyMonkey Apply" December 13, 2022 5.0 Pros The ability to automate and systematize the majority of our administrative tasks is really valuable for our institution. Implementation of SurveyMonkey Apply was a pleasure to work with. Cons I wish there were more options in terms of customer service in the Caribbean. A live chat feature for queries would be really helpful because I find that serious issues might occasionally take days to resolve owing to the time difference. Review Source SC Sriram C. Associate Professor Education Management Used the software for: 2+ years ### "Survey Monkey is a highly versatile product for data collection" March 3, 2022 5.0 I have had nothing but positive experiences with Survey Monkey and the product keeps evolving to meet the needs of data analysts. Pros Survey Monkey is an amazing product for collecting and analyzing data. It is easy to setup survey and to deploy surveys across the globe for collecting large amounts of data. Cons I have no complaints about the SurveyMonkey product because it is easy to use and simple to manage. The data collected through SurveyMonkey is highly reliable and valid and easy to share and publish results. Review Source AL Agnus L. CEO Professional Training & Coaching Used the software for: 2+ years ### "Uma ótima ferramenta para pesquisas simples." May 5, 2023 5.0 Uso essa ferramenta há muitos anos quando preciso coletar qualquer tipo de dados para vários propósitos. O resultado sempre foi satisfatório. Acho muito fácil configurar qualquer tipo de pesquisa com base nos dados que a equipe deseja. Os softwares concorrentes não se assemelham ao tipo de pesquisa que a SurveyMonkey oferece para todos os tipos de uso, desde dados interdepartamentais até pesquisas de clientes. Pros O SurveyMonkey é muito fácil de configurar e é possível usar as perguntas pré-geradas ou podem ser criadas pelo administrador responsável. Este software ajuda na obtenção das informações que as empresas precisam, através de perguntas e questionamentos ou como feedback.Outro aspecto importante é a possibilidade do preenchimento de pesquisas mesmo sem internet e a opção de tornar as pesquisas anônimas, sendo extremamente úteis para tópicos mais sensíveis. Cons Os planos gratuitos são limitados, mas é bom ter essa opção quando se trata de pesquisas muito simples e para uma equipe pequena. Já os planos pagos são bastante caros se você não os estiver usando com muita frequência. Review Source AG Andrew G. Software Engineer Computer Software Used the software for: 2+ years ### "Apply SurveyMonkey to your Business!" September 25, 2022 5.0 Pros As I previously mentioned I love that a holistic view is given. It is clean and concise and meets all needs that I want in the product. Cons I can't think of anything I dislike. Other similar products don't compare. Review Source cQ christian Q. vendedor Telecommunications Used the software for: 6-12 months ### "encuestas reales " December 22, 2023 4.0 es una buena aplicacion solo que demora en terminar la encuesta es un poco engorroso en llegar al final y terminar la encuesta Pros lo que mas me ha gustado es que las encuestas son mas directas transparentes y precisas y que demuestren las preferencias del encuestado para asi mejorar sus encuestas Cons lo que menos me ha gustado es que son varias paginas de encuestas hasta terminar la encuesta demora aproximadamente 30 minutos y a mi me gustaria hacerlo en menos tiempo y cobrar mas por encuesta Review Source Sue V. Operations Manager Hospital & Health Care Used the software for: 1-2 years ### "Perfect application platform with superb Customer Service!" December 21, 2020 5.0 SurveyMonkey Apply enables us to increase the resources efficiency with customized application workflows. The real-time reports also help us with moving away from time-consuming and manual processes. Definitely recommend SurveyMonkey Apply and be sure to ask for a product demo, especially the integration with other platforms. Pros SurveyMonkey Apply makes the application process easy to use for our applicants. The review process is seamless for our internal team. The payment integration is clear for several of our customized programs across multiple sites. We were able to integrate with other platforms upon accepted applications too. Reports feature is wonderful. Customer Support is superb with fast turn around responses. Cons Updating the current fields for the form could be better. We were unable to remove the value from the middle of the field drop down so we ended up duplicating the fields with new drop down instead. Review Source CK Colin K. Program Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Horrible User and Administration Experience" January 17, 2023 2.0 Pros I enjoy the aesthetics of application management related to the product. Cons This product DOES NOT WORK AS INTENDED. It crashes regularly, times out, and overall does not function as intended, usually with DISASTROUS effects for our programs. The new user experience is probably the worst I've seen in modern IT, with a STEEP learning curve that will impact your reviewers and any external stakeholders that you want to utilize this software. Functionally, it is SLOW AS SIN and it takes FAR LONGER than necessary to complete even the most rudimentary tasks. The generated reports are AWFUL and are DIFFICULT TO EVEN USE and once you think you have everything set, the generated reports AREN'T EVEN RELIABLE and contain FAULTY DATA. COMPLETE WASTE OF MONEY. I would never recommend this software to anyone unless I was purposefully trying to sabotage their work. AWFUL PLATFORM!!!!! Review Source VR Verified Reviewer Director Of Entrepreneurship Used the software for: 1-2 years ### "We asked for a lot of customization and they delivered well." January 9, 2018 5.0 Pros Dynamic nature of judges and rounds. We have a competition with many, many rounds and hundreds of judges. No other software could manage it this easily. Cons There is no messaging automation. This is a burdensome tasks to manually send out messages after round completion. In addition, there is no drip capability. Review Source Response from Momentive January 10, 2018 Thank you for taking the time to share your feedback! It¿s great to hear that we could customize the solution to meet your requirements. We did want to follow-up on your comment regarding message automation. This is possible in both SurveyMonkey Apply and FluidReview Pro and Enterprise Packages. Here are some useful articles that identify how this functionality works and get you started: - FluidReview: https://fluidreview.zendesk.com/hc/en-us/articles/223200748-How-to-Send-Emails-using-Triggers - SM Apply: https://smapply.zendesk.com/hc/en-us/articles/115001422634-How-to-Send-an-Automated-Email If this is something you would like to explore more with our team or if there are other improvements you would like to make, please reach out to our Customer Success Team at smapplycsm@surveymonkey.com and we will be happy to assist. Thanks again for taking the time to provide this feedback! Pej Javaheri GM - SurveyMonkey Apply BV Brenda V. allocation chairman Education Management Used the software for: 2+ years ### "Ease of use" August 20, 2018 5.0 Excellent. We transitioned this summer from fluid review to Survey Monkey. It was easy for the onboard specialist to fit all of our application process into Survey Monkey. Also we received training on the new system. Pros I like the ease of use. Applicants are really responding to our system. I am assuming they are finding the process easy and quick to use. The best part of Survey Monkey is the tech support I receive. They do an excellent job of walking me through my problems and help me troubleshoot any issues that arrive. Cons I don't like that I have to send separate emails from several pages or I have not figured out how to send to all. For example: I needed to send 81 emails today. One page shows 50 and then I have to go to the next page. Review Source Response from Momentive August 23, 2018 Thank you for taking the time to provide this review. It¿s great to hear that you find the solution easy to use and that applicants are responding well to the system. Your comment about sending separate emails from several pages did catch my attention. I would love to connect with you to understand the emails you are sending in more detail and explore a solution to this pain point. I will follow-up via email. Thank you again for taking the time to provide feedback and we look forward to continuing our partnership. Similar Products Featured