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Revver is a solution designed to put your documents to work for you. Revver helps you digitize, organize, find, and secure your documents while also giving you the tools to effectively collaborate on document work and automate document-centric tasks. Revver’s award-winning platform transforms document-dependent work from a burdensome task to a powerful source of growth and positive impact for mid-market organizations across all industries.
Provider
Revver
Located In
United States
Foundation
2001
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Linux, On-Premise Windows
Mobile Apps
iOS, Android
Training
Webinars, In Person, Live Online, Videos, Documentation
Support
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat
Revver automates document-centric work and enables document-work collaboration. It is built for financial service organizations, insurance companies, and back-office departments across many industries
Content Source: Revver
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Reviewers find Revver's document accessibility and management tools to be highly beneficial, allowing them to save, access, and manage documents from various devices seamlessly. They particularly value the document storage and search functionality, which helps them quickly locate and retrieve important documents. Despite these advantages, some users encounter limitations with document insertion, printing issues, and difficulties with the check-in/check-out process, which can lead to occasional document loss and frustration.
Users are impressed with the efficiency and space-saving capabilities of Revver's cabinet management features, which help them build out cabinets, drawers, and files based on their customer base. They appreciate the customization options and the ability to organize each drawer to suit their business needs, freeing up physical office space by eliminating the need for traditional filing cabinets. Additionally, users find the cabinet setup process straightforward and value the easy accessibility of their digital cabinets from any location.
Pros
What I like the most about this platform is its ease of use and comprehensive functionality. I can request digital signatures on any document and customize every aspect of the transaction.
The best feature in this software is the "help" automations that literally walk you through the different activities you may want to accomplish in the software.
The ease of setup and configuration with new users and settings. Tech support has been great in any situation were we needed help or had questions.
I have had an excellent experience learning to use eFile. It is intuitive and the customer service I've been given is amazing.
Cons
I use to be able to drag a PDF file over to the Rubex but now I have to drag it over to the desktop first then drag it into Rubex.
Sometimes the check in/out feature fails and the software has to be reloaded on desktop. Also, the email feature worked in the beginning but no longer does.
However, you lack of support for the scanner is very disappointing and since then, I have not used the system.
We had a problem where we lost information and the it department has yet to get back to us about a practice to be sure that never happens again.
Most Recent Video User Review for Revver
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Chaos tamed
Kaitlin C.
"Better Than Others With Room for Improvement"
Overall: eFileCabinet support has been quick and resolved any questions/concerns that I have. The price is higher than others but you get more features than lower-priced programs.
Pros: The ability to customize sharing so much; granting access without individual having to have separate account for program; preview pane; branding ability; multiple viewing panes at once; audit trail easily accessible; folder templates; e-signature in program
Cons: Invitation email 24 hour timeout; inability to select multiple files that aren't listed consecutively; drop down for filing is visually a little difficult to differentiate between; works better in certain internet browsers; Gmail will not allow as third-party app because level of security not high enough (for pulling in emails)
Vendor Response
"Worth it!"
Overall: We have had an excellent experience with eFileCabinet. The customer service team is very responsive, our sales person is well informed on the product and can easily direct you to the team member who will be able to assist you with a problem. The trainers are patient and are willing to advise on the set up of your files. Our trainer, Kevin, knows EVERYTHING about the product, and is willing to do multiple sessions for us to make sure that we understand how to use the product.
Pros: eFile Cabinet and the associated Rubex software make moving from paper files to digital files easy. The various add-ins provide access to the system from your email, PDF, MSExcel, and MSWord. Once uploaded, the files (and their contents) are easy to search. An additional feature that is particularly useful for our team is the ability to allow a "guest user" to access files for a limited time. This is a lifesaver for managing audits and allowing employees to access and view documents in their file. The best feature in this software is the "help" automations that literally walk you through the different activities you may want to accomplish in the software.
Cons: This software can be used be a team that does not have a "plan" for moving to a digital platform, but that is very unwise. It is easy to begin using it right away; the biggest challenge comes in the set up and administration. There is a definite learning curve, and the training that is offered should be readily accepted -- it will be needed, and it is very helpful!
Vendor Response
"Outdated Document and Media Share "
Pros: In the beginning I did find it somewhat entertaining.
Cons: It never really has advanced technologically to make a big difference. There are many of their apps that provide the same service and more.
"Alfresco Enterprise Alternative"
Overall: We needed a modern, robust, cloud-based document management system for long term digital archiving. Overall eFileCabinet has served our needs very well.
Pros: The conversion team saved us from an aging system that we needed to abandon. The Cloud Server being the same cost as an on premises server was a great incentive for choosing eFileCabinet. The Cabinet -> Folder structure is easy to understand and navigate. The ability to share large files with users outside of our organization easily has also been a boon.
Cons: Search is powerful, but due to the Alfresco Enterprise system we imported from relying on metadata tags for search, very particular steps are needed to use the search in eFileCabinet's Rubex properly. It's confusing for our core users sometimes. I'm not sure if I would feel differently about Rubex's search functions had we started our digital archive in Rubex, but as it is this is a function that is mildly frustrating.
"EfileCabinet Document Management System"
Overall: No issues. We are very happy.
Pros: Very easy to use. Always works. Competitive Pricing.
Cons: I wish I could pdf from lacerte into efilecabinet, but its not that big of a deal to just pdf to my desktop and then drag and drop into efilecabinet.
Vendor Response
