# Page 8 | Revver Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Revver the right Document Management solution for you? Explore 912 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123400/revver/reviews

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Revver

4.4 (912)

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Last updated March 26th, 2026

# Page 8 - Reviews of Revver

## Showing most helpful reviews

Showing 176-200 of 912 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Bennett B.  
I.T. Support  
Pharmaceuticals  
Used the software for: 1-2 years

### "The Best in it's Category"

February 1, 2019

5.0

I'd definitely recommend eFile to anyone. I'd say overall experience is 9/10.

Pros

What I like most about this software is the level of support I got from the eFileCabinet team. I know I drove them crazy with questions but they always helped me. Getting support was just one phone call away or just going to their site and using the handy chat box, and I always dealt with the same people. I can't say that about any other company's support team that I've dealt with.

Cons

I'd say I liked the online "Cloud" version the least. Just because for a company of our size, running the server/client software made more sense and was much faster.

Review Source

Response from Revver

April 1, 2019

It is our pleasure to help you and it's great to hear that you have been able to rely on our support team. We look forward to providing continued support for the success of your business. Thanks for taking the time to leave us this review.

AM

Alysa M.  
Adminstrative  
Insurance  
Used the software for: 2+ years

### "E-file Experience"

November 13, 2020

5.0

It's been a nice transition to paperless.

Pros

The software is a nice alternative to physical files and easy to use/grasp.

Cons

When uploading multiple documents at a time it errors out fairly often and or freezes. Sometimes it will show that all documents have uploaded into a file but when others go to open it at another time from their computer nothing actually uploaded.

Review Source

Response from Revver

December 31, 2020

It's great to hear more about how you use this product, thank you so much for sharing and leaving this great review!

SA

Sandy A.  
Systems Administrator  
Insurance  
Used the software for: 2+ years

### "eFileCabinet for document storage - on premise"

May 20, 2019

4.0

Frustration with the problem described above. Development did not seem interested in fixing the problem but just keeps recommending upgrades without promising anything. Otherwise in theory it is a great product.

Pros

File structure and templates, search function

Cons

The method by with the software process a request for read or write using SQL is flawed and uses too much resources. This caused it to be virtually unusable after about 60-70 users were connected. Adding resources to the eFileCabinet server did not help.

Review Source

Response from Revver

May 23, 2019

Thank you so much for taking the time to leave us your feedback in this review. Your success manager, Eric, will be reaching out to you shortly if he hasn't already to further discuss this with you. We look forward to speaking and to providing your business with continued support.

LM

Linda M.  
owner  
Accounting  
Used the software for: 2+ years

### "Great software most of the time"

July 23, 2019

4.0

We have used this software since 2003 and up until this year really liked the software and the felt secure with the program. This year we were given instructions on purging documents and even though safe guards are supposed to be put in place, there was a glitch in the program and we lost file folders that were not supposed to be deleted. We contacted it and they could not give us an explanation or a solution to the problem. The files are simply gone.

Pros

The ease of use of this product is terrific.

Cons

We had a problem where we lost information and the it department has yet to get back to us about a practice to be sure that never happens again.

Reason for choosing Revver

We saw the program at a conference and liked what we saw.

Review Source

Response from Revver

August 16, 2019

Thank you so much for taking the time to leave us your feedback, we appreciate the review!

SL

Sandra L.  
Inventory Manager  
Hospitality  
Used the software for: 2+ years

### "Using eFile "

May 7, 2019

5.0

Coworkers in other cities have access to everything I file and because it's so logical, they can find everything easily.

Pros

eFile is set up logically, just like a filing cabinet. It is so easy to file and fast--as fast as you can scan, you can file. Finding files is easier than going through paper files and no paper cuts!

Cons

I still can't figure out how to get the email function to work, but that's on me.

Review Source

Response from Revver

May 9, 2019

It's great to hear that you love our file cabinet-like interface! We strive to provide the best value and product to our customers, and we love that we've been able to help you avoid those pesky paper cuts! We would be happy to help you learn about the email function, our support team is ready and willing to help you via phone, chat, or email. Thanks so much for leaving us this great review!

BF

Benjamin F.  
Insurance & Financial Services Agent  
Insurance  
Used the software for: 1-2 years

### "Can't Imagine My Business Without It"

February 15, 2019

5.0

eFileCabinet has so changed the way my business runs that I will forever be thankful I stumbled upon it. We can now operate in a smaller footprint, print WAY less documents, and have everything we need for a great customer transaction right in front of us. We have saved and made way more money from using eFileCabinet than the software costs. 10/10 would recommend to any size business.

Pros

eFileCabinet allows my business to have every client document, marketing file, and expense worksheet right at our fingertips. I love how easy it is to use and how we can have our files so well organized. We have avoided many customer issues and definitely increased our sales by the organization that eFileCabinet has provided us.

Cons

The price is nothing to balk at and at first I was hesitant since there are other, cheaper, options out there. But let me tell you the ease of use, quality of the product and fantastic customer support make it worth every penny we spend.

Review Source

Response from Revver

March 19, 2019

Wow, thank you so much for taking the time to leave us a glowing review! We're happy to have taken part in supporting the success of your business and are excited to continue that effort moving forward.

BR

Bill R.  
Director of IT  
  
Used the software for: 1-2 years

### "Great solution for your document management needs"

December 20, 2016

4.0

eFileCabinet Desktop software is first class, leading-edge document management software that will help you tame even the most paper addicted office environments. The Cabinet>Drawer>Folder structure makes organization a breeze, the myriad of ways to store documents into eFileCabinet (either through the dedicated eFileScanner application, send to EFC in the shell context menus, print to EFC, the EFC plugins for Microsoft Office, or just plain drag and drop into the application) make getting things in a simple affair. Likewise, checking out documents to edit or send them elsewhere is easy. Active Directory integration is awesome, permissions are extremely granular. My only gripe is the release cadence for the desktop product has slowed down considerably as I guess they have shifted development resources to their cloud product, and I prefer to keep my documents on premises.

Pros

Easy to use, flexible, comprehensive, stable, secure.

Cons

Release cadence is slow, has not been ported to 64 bit, "Cloud View" backup can be fickle.

Review Source

TC

Tim C.  
President  
Accounting  
Used the software for: 2+ years

### "Rubex Adjustments"

February 1, 2020

4.0

I am a big fan of the desktop version. I love the cloud version other than the pront issue mentioned above and there are a few other glitches. (i.e. for some reason, I cannot append or prepend a document into Rubex)

Pros

I like the ability of log into Rubex from anywhere.

Cons

I don't like the SideKick. On the desktop version of e-filecabinet, you could print directly to the program. I am not a fan that on the cloud version, I need a 3rd program to print a document tinto E-FC

Reason for choosing Revver

It was already implemented in the firm I purchased 5 years ago. At that time, it was easier to keep the program rather than start with something else new.

Review Source

Response from Revver

February 7, 2020

Thank you for taking the time to leave us your feedback, we really appreciate your review!

JC

Jennifer C.  
Land Steward  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Not Exactly Efficient, Fast or User Friendly"

June 25, 2019

3.0

Works for now. Provides what we asked for.

Pros

It's does what we needed it to do. I enjoy the preview pane. Allows me to review something without downloading.

Cons

Slow. Often lags when opening folders. Frequently I get an error saying "file unable to load" or "file did not download". When using a template, you can't add a subfolder to all folders. If a folder or document is accidently checked out, I haven't been able to check it back in. Preventing download, movement or deletion of it.

Review Source

Response from Revver

June 28, 2019

Thank you for taking the time to leave us your feedback. We're excited for some upcoming features that will improve the user experience even more and we look forward to providing you with continued support for the success of your business.

NA

Nakita A.  
Secretary  
Financial Services  
Used the software for: 2+ years

### "Nakita's Review "

February 17, 2020

5.0

I love the fact that we have been able to get rid of a lot of paper in the files and use e-file, which has been so amazing. We can just log in and get any information we need for our clients.

Pros

I appreciate the Customer Service and Tech Support Teams, very helpful. The software is great and easy to use.

Cons

I wish you didn't to pay for multiple users, which can be very expensive. I hate that if someone else need to go into e-file it logs the other person out. THAT SUCKS!!!!

Reason for choosing Revver

It was affordable and easy to use

Review Source

Response from Revver

February 20, 2020

It's great to hear that you love the customer service and support teams! We're grateful you have allowed us to support your team in getting rid of paper, and that we can help you better serve your clients. Thanks for taking the time to leave us this review!

DO

DOUGLAS O.  
Member  
Accounting  
Used the software for: 2+ years

### "Consider Other Options"

June 10, 2019

1.0

Generally the software works well if your not having to deal with the development team software bugs. The development and support on this software may lead a person to believe that this is a company that is slipping.

Pros

The software is relatively easy to set up and learn. The processes are intuitive and logical.

Cons

The software development and support are poor. The development team will put out updates that are not properly tested. The updates will cause problems, create down time for the entire office and support will not be able to fix the problems timely. If you call support later in the day, they will want to schedule another time to help you with the issue. They will not work extra time to make sure your system is up and running. They either are not allowed to or don't want to work overtime to help you with software issues caused by their own development team.

Review Source

VR

Verified Reviewer  
Office Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great time saving program"

April 17, 2020

5.0

Pros

Time saving. increased productivity. Less time spent looking for hard copies and more time available for income generating tasks.

Cons

would like to see better search capabilities.

Review Source

Response from Revver

June 17, 2020

It's so great to hear that eFileCabinet has increased productivity for your business! Thank you so much for leaving this review!

VT

Victor T.  
C.P.A.  
Accounting  
Used the software for: 2+ years

### "One CPA's Review of eFileCabinet"

May 17, 2019

5.0

Getting rid of seven sex-drawer filing cabinets has been a life saver. I didn't have room for any more cabinets and eFileCabinet made the growth of my CPA business much easier and more efficient.

Pros

The ease of use. Once you learn how to use eFileCabinet, the everyday use is easy. All of the scanned items are readily available. Making changes to each cabinet is easy and quick. The yearly update to all of the cabinets is very convenient.

Cons

There isn't anything I don't like about eFileCabinet.

Review Source

Response from Revver

May 20, 2019

Wow, thank you so much for leaving us this wonderful review! It's great to hear that eFileCabinet has aided in the growth and efficiency of your business, and that you find everyday use easy. We look forward to providing continued support for the success of your business.

SR

Sue R.  
Administrator  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Review of eFileCabinet"

January 25, 2021

4.0

File storage for our students so they have access to digital materials and videos.

Pros

Document storage for my students. Some students find it easy to use; others (technically challenged) do not.

Cons

I think there are many features that are available, but every feature is an added cost. This was not made clear when I first contracted with eFileCabinet.

Review Source

CP

Cindy P.  
CEO  
Insurance  
Used the software for: 2+ years

### "EfileCabinet - Efficiency Simplified"

February 18, 2020

5.0

With the implementation of EfileCabinet our organization has an accurate effective way to store and retrieve client files in an effective and accurate time frame

Pros

EfileCabinet allows our organization to file, find, edit, protect and send documents in a simple and efficient manner. The ability to build out cabinets, drawers and files based on your customer base has enabled our team to save time and operate efficiently in our day to day practices.

Cons

At this point we have found no cons in using EfileCabinet

Review Source

Response from Revver

February 20, 2020

It's amazing to hear that eFileCabinet has enabled your team to save time and operate more efficiently, we're proud to support your business! Thank you for taking the time to leave us this wonderful review, we really appreciate your feedback.

MB

Menno B.  
Owner  
Machinery  
Used the software for: 2+ years

### "Efile review from Menno"

April 18, 2019

3.0

Lately there seem to be nicer people on staff then there used to be.

Pros

Works well for approval of invoices, you can restrict who sees what and works in a server environment.

Cons

Searching is cumbersome (kinda like you would see in the 1990's) and it often crashes. Every time I contact tech support on crashing they just tell me to reinstall and it never helps. The fact that you have to re enter all your log-in info every time you try to log in when there are to many users also is a pain.

Review Source

Response from Revver

May 15, 2019

Thanks for leaving us your feedback. We're excited for some upcoming features being released soon that will improve the user experience even more and hope we will be able to provide you with continued support for the success of your business.

EW

Erin W.  
Administrative Support  
Accounting  
Used the software for: 1-2 years

### "I love eFc! I've never worked with anything like eFc and it wasn't difficult to learn. "

May 11, 2018

5.0

Retention of important data (sent from outside the firm or created by the firm); ability to organize data as I wish, ability to share files with clients

Pros

I like the versatility. From the beginning, I could see the many opportunities of how eFc could be used by other industries/situations. I am amazed that we have the ability to create a digital filing cabinet where WE, the user, can organize each drawer however is best for our business or our purpose. Organization can be as extremely detailed or as simplified as one wishes . If a piece of information needs to be shared outside of the business then there are numerous easy ways to do that including SecureDrawer. To top it off, it is not difficult to learn. We've all dealt with software that requires us to pull out our notes to work in it. Not eFc!

Cons

As with all software, there are little things that happen every once in a while. For example, 2% of the time when I type in a search word (that I know is there), nothing will come up. As I said, it's just a little thing.

Review Source

CM

Chris M.  
Advisor  
Financial Services  
Used the software for: 2+ years

### "EFile"

February 22, 2019

4.0

Paperless office and single storage system for all employees to utilize even when remote.

Pros

As we try to move to paperless, it is nice to have a system where we can utilize storage on our end and sync with the client.

Cons

The link between SecureDrawer and EFile is not as easy and simple as we would like. Especially when trying to adjust the Drawers from the EFile side. We have to login to SecureDrawer in order to make any changes.

Review Source

Response from Revver

March 19, 2019

We're happy to hear that you have found eFileCabinet helpful with moving to a paperless environment. We are excited to have some future updates coming that will improve the user and client experience even more, and look forward to continuing support for your business. Thank you for taking the time to leave us a review!

CR

Catherine R.  
Billing Coordinator  
Individual & Family Services  
Used the software for: 2+ years

### "Great Software"

February 1, 2019

5.0

I love the navigation, the website, and the customer service.

Pros

It is very easy to navigate, upload, manage and organize documents. Easy printing and has great features like retention, permissions, templates (include mass options) and preview options.

Cons

I do not like that it does not have a feature to send reminders when updated documents are due. For instance, an email reminder for something that expires or renews every 6 months.

Review Source

Response from Revver

April 1, 2019

Thanks for taking the time to leave us your feedback, it's great to here that you love some of our easy features like retention and templates! We're excited about some upcoming features that will make the user experience even better and look forward to providing continued support for your business.

Ann M. F.  
Digital Asset Management and Art Buyer  
  
Used the software for: 1-2 years

### "Eliminates the need for other filing systems - paper and electronically"

July 18, 2018

5.0

Steamlines my work process and eliminates saving anything anywhere else - whether that's paper, emails, receipts and invoices. LOVE IT!

Pros

SUPER easy to learn and use. I don't save emails, receipts, invoices, or other "paperwork" anywhere else anymore as I can save it all here and find easily anytime I need it. A lifesaver.

Cons

I honestly have not found one thing that I don't like or use - it's that simple, effective and easy to train others on.

Review Source

VR

Verified Reviewer  
Financial & Insurance Professional  
Financial Services  
Used the software for: 2+ years

### "No more paper and file cabinests"

July 12, 2018

5.0

no paper storage after underwriting is completed. No need for duplicate paper files. Easier to access client file rather than cumbersome paper files.

Pros

Files are accessible at my two offices, no need to have duplicates. Speed of uploading or down loading client file exceptional. Customer training and support excellent. In second year savings were substantial due to not having printing, storage costs of original files plus need for duplicate files. My Client files have to be stored for minimum of ten years

Cons

If cancel service then lose files not accessible. Annual service fee high. If have no internet access cannot access. Cannot access on iiPad at this time.

Review Source

RT

Rachel T.  
Director of Closings  
Real Estate  
Used the software for: 2+ years

### "Awesome Product"

June 11, 2020

5.0

We choose this product to scan and index thousands of old files from the 70's to current. We were able to customize its use and flexibility to our needs. The storage is optimal and each person in our office is able to use it and train on it well.

Pros

The search features we were able to create allow us to easily search through files and find what we need.

Cons

The software has an older look to it, but that does not affect its use. Renewal is sometimes a pain but we have had help from support.

Review Source

Response from Revver

June 17, 2020

It's amazing to hear how eFileCabinet has been able to help your business organize documents from all the way back in the 70s! We strive to provide your business with more efficiency and are grateful for your feedback. Thanks for taking the time to leave us this review!

VR

Verified Reviewer  
Tech & Marketing Director  
Accounting  
Used the software for: 2+ years

### "Every day use but run into issues now and then"

April 18, 2019

4.0

Pros

The ability to store documents and pull them up within seconds is a valuable tool for tax accounts. The ability to email documents straight from the program is the feature I appreciate the most.

Cons

It's common for a few of our workstations to have quirky problems with efile cabinet and it never seems to be the same. We've run into not being able to open documents, can't encrypt documents, can't scan into efile cabinet, you name it. But they're usually fixable after reaching out to support.

Review Source

Response from Revver

April 25, 2019

Thanks so much for leaving us a review. It's great to hear that you love the emailing feature. We look forward to providing you with continued support for the success of your business.

LK

Larry K.  
President  
Accounting  
Used the software for: 2+ years

### "eFileCabinet Review "

July 30, 2019

5.0

We have used the product for several years and are very pleased with it.

Pros

Ability to organize and categorize file folders and perform search capabilities within the folders for more efficient use. The ability to email and encrypt large documents to clients.

Cons

Would like to see the ability to "color code" files within the file structure.

Reason for choosing Revver

Product was demonstrated at seminars.

Review Source

Response from Revver

August 5, 2019

Wow, it's great to hear that you've used eFileCabinet for several years and that you've loved your experience so far. We're grateful to be supporting your business and to have you as a customer. Thanks for leaving us this great review!

DR

Denise R.  
Partner  
Accounting  
Used the software for: 2+ years

### "User of EfileCabinet"

March 11, 2020

5.0

Saving time and having access to my files without leaving my desk is always great. So overall I would say, time, control and ease of use.

Pros

Being able to print documents , tax returns, emails etc. directly to a file draw definitely saves us time. We have complete control over how we structure our file layout and it is easy to use so everyone works comfortably with it.

Cons

The only issue I have is printing pdf files directly to a folder, we have to upload verses printing.

Review Source

Response from Revver

March 12, 2020

Thank you so much for taking the time to leave us this review, we're grateful to be supporting your business and appreciate your feedback!

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