# Page 2 | Revver Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Revver the right Document Management solution for you? Explore 912 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123400/revver/reviews --- Revver 4.4 (912) [View alternatives](https://www.capterra.com/p/123400/revver/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 26th, 2026 # Page 2 - Reviews of Revver ## Showing most helpful reviews Showing 26-50 of 912 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JAR Jan Alan R. IT Specialist Legal Services Used the software for: 2+ years ### "Revver Customer Service and AI Review" September 24, 2025 4.0 Revver's team is a standout for their excellent customer support. Whenever I've had an inquiry, their representatives have been quick to respond and demonstrate a deep understanding of their software's capabilities and limitations. Their expertise makes it easy to get answers and solutions efficiently, which is a huge plus. The main area for improvement is the Fin AI Chat Bot. While I understand its purpose, it can be a significant hurdle to bypass when immediate, human assistance is required. For urgent issues, having a simpler, more direct option to connect with a live agent would greatly enhance the user experience. Overall, the support from the Revver team is top-notch, and a small improvement to the AI chat bot could make their service truly exceptional. Pros 1\. Excellent customer support from the Revver team. 2. Representatives are quick to respond and have a deep understanding of the software's strengths and limitations. 3. Their expertise makes it easy to get efficient answers and solutions. Cons 1\. The Fin AI Chat Bot is a significant hurdle to bypass. 2. It can be difficult to get immediate human assistance when needed for urgent issues. 3. There is a lack of a simple, direct option to connect with a live agent. Review Source JL JOHN L. Owner Accounting Used the software for: 2+ years ### "Revver Review 9/25/25 JIL" September 25, 2025 4.0 Was my only choice since E-File Cabinet was discontinued. Was long-time customer with them and was much more cost affordable and easy to use. Pros Easy to use, support is good, feel safe and secure. Easy transition from E-File Cabinet. Security for sharing files with clients. Cons Price very high for one man operation (retired) like myself. File sharing is difficult for me to figure out and use: not sure what to allow and not allow so as not to open up files to everyone else. Clients have hard time using it as well; they say Drop Box is much easier for them. Files often difficult to "view", as just spins a lot (a common problem for me). Review Source DZ Dana Z. Human Resources Manager Hospitality Used the software for: 2+ years ### "An online file cabinet that has more cons than pros" July 14, 2025 3.0 Overall, it is just an online filing system. It does the job and has the capability to store vast amounts of files, documents, etc. in different formats. Sometimes it works well other times it doesn't and has to be shut down and restarted throughout the day. It logs the user out faster than necessary and logging back in is time consuming. There is an annual cost for each user which is fairly expensive. Pros It is very easy to set up new drawers and new folders. Editing it also very easy. The way the system lays out the drawers is user friendly and makes navigation fairly easy. Most documents that are individual files can be dragged into place, which is very convenient. Cons It takes a bit too long to load the entire system when first logging in. The system lags and does not keep up with fast typing or fast actions. The search feature is very clunky and not an easy straightforward search option. If folders are found, it is difficult to go right to the folder that is chosen. A file has to be downloaded before it can be viewed or removed which is time consuming. There is a "failed uploads" icon that shows documents that were successfully uploaded, which is confusing. There are frustrating times while in this system. Review Source Response from Revver September 24, 2025 Thank you for sharing your detailed feedback. We’re glad to hear you find Revver’s drawer layout, navigation, and drag-and-drop functionality convenient and user friendly. We understand your concerns about system speed and search. In many cases, lagging or delays are related to individual bandwidth or connectivity rather than the platform itself, and our team would be happy to help troubleshoot those issues with you. Likewise, search performance and navigation can often be improved with a quick training session to make sure you’re getting the most out of the available functionality. We appreciate your candid comments. They help us continue to improve, and we’d love the opportunity to support you further so you can take full advantage of everything Revver offers. Nishant T. Sr. analyst Financial Services Used the software for: 6-12 months ### "Revver simplifies document management with secure storage and workflow automation " May 8, 2026 4.0 Overall experience with Revver has been positive. It makes operational departments' life easier by effective document management, making storage, organisation and retrieval much easier. Pros I like Revver's strong document management capabilities to keep documents organised, searchable and easy to access in one secured place. Its platform offers secured file storage, workflow automation, ad better control over document heavy processes. Additionally, I like its easy-to-use interface and collaboration benefits. Cons Revver is great for SME but may not be an ideal choice for mid to large corporations who might be needing very advance search or highly customised user management etc. Occasionally, the platform faces technical glitches, gets slowdown, hit search limitation when handling large volume of documents. Review Source DE Daryl E. Financial Advisor Financial Services Used the software for: 2+ years ### "Honest Review" September 24, 2025 4.0 It’s fine. There is work that can be done to make it better. It would be nice if we could migrate all our files to the Enterprise version and only have one account. Pros It’s easy to use and you can retrieve files from any PC. It’s nice to be able to pull client records from anywhere. Cons We have fits with trying to use Revver to email secure documents. Also, we have 2 different accounts, the Legacy version and the Enterprise version. Alternatives considered [GIMP (GNU Image Manipulation Program)](https://www.capterra.com/p/168960/GIMP/) Reason for choosing Revver Peer group recommendation and the price and feartures seemed like a good value. Review Source CJ CHARLOTTE J. OWNER Accounting Used the software for: 2+ years ### "REVVER EXPERIENCE" September 24, 2025 5.0 OVERALL OUR EXPERIENCE HAS BEEN EXCELLENT OVER THE YEARS. WE CONTINUE TO APPRECIATE THE EASE OF USE. Pros WE HAVE USED 'EFILECABINET' NOW, REVVER, SINCE 2005. DOCUMENT MANAGEMENT IS SO MUCH EASIER WITH REVVER. WE ARE ABLE TO QUICKLY FIND DOCUMENTS WHEN NECESSARY FOR CUSTOMER SUPPORT. REALLY LIKE THE ABILITY TO GET ESIGNATURES. Cons ABILITY TO ARCHIVE IN BULK. THE SYSTEM HAS HICCUPS FROM TIME TO TIME WHEN IT MUST BE REPOOTED NOT JUST REFRESHED. Review Source Response from Revver September 26, 2025 Thank you for your loyalty and for sharing your experience with us! We’re thrilled to know Revver has been making document management easier for your team since 2005, especially when it comes to quick access for customer support and eSignatures. We’re grateful for your long-term partnership and glad Revver continues to deliver value for your organization. AR Alex R. Accounting Manager Building Materials Used the software for: 2+ years ### "After the Learning Curve, Revver will become a much appreciated piece of software" September 24, 2025 5.0 Overall Revver has been a positive experience, and I am grateful to have it as part of our processes. I will say that there is definitely a learning curve. I did love Revver at first, and my team took a little bit to get used to it. Now, 2 years later, my team and I are happy with the software overall. Pros The flexibility allowed for the workflows - there are several different attributes, and selections you can design when creating Workflows which allows you to get really granular with how you want to use Revver. Cons There are glitches sometimes, when I upload a PDF sometimes the preview is incorrect. Some days (rare) Revver does not work at all, and I need to wait a few hours to go back and use it. Review Source TC Traci C. Senior Acct Mgr Consumer Services Used the software for: 1-2 years ### "User-Friendly and Versatile, Though Speed Could Be Better" September 24, 2025 4.0 Overall, Revver is a strong and reliable program with great support, but some performance refinements would make it even better. Pros Customer Support has been excellent. I appreciate that the program can be utilized in both an app and browser versions, and that they can even be used simultaneously if needed. The platform is user-friendly, with intuitive navigation that makes it easy to understand. I also value how the program is designed for document management across multiple levels, making it both versatile and efficient. Cons The area that could use improvement is the program’s speed. Some functions aren’t optimized for fast-paced work, which would be very helpful in our environment. It can also be frustrating when we have 40+ employees using the program at the same time and technical issues arise, with the common solution being to clear the cache. Since this is a cloud-based program, frequent cache clearing shouldn’t be such a regular requirement. Review Source DB Donna B. Owner Accounting Used the software for: 2+ years ### "Revver Review" September 24, 2025 5.0 I have used the program since 2010 and have always found it easy to use and very helpful is eliminating excess paper files in my practice. Pros Program is easy to use and Documents are easily accessible. Documents are stored as pdf so easy to forward to clients if needed. Cons The price has increased over the years but that can be expected as their technology changes. For my practice I find it suites my needs. Review Source Response from Revver September 26, 2025 Thank you for sharing your experience! We’re glad to hear the program has been a reliable solution for you since 2010 and that it continues to make document management simple and efficient for your practice. Thank you for being a long-time customer! BS Benny S. IT Admin Chemicals Used the software for: 1-2 years ### "Revver review" March 18, 2025 4.0 Initial service and support from the team at Revver been great, if only they can keep it up with the post implementation support team etc. Pros Flexibility of the technical team to accommodate their customer group from different time zone. Cons Response can be slow sometimes and the "Office Hours with Customer Success" is bit let down specially if no one turns up from Revver even after you register to the session. Alternatives considered [Laserfiche](https://www.capterra.com/p/62196/Laserfiche/) Reason for choosing Revver Lack on certain key feature that we're looking for Switched from [Lotus Notes To Office 365 Migration](https://www.capterra.com/p/178657/Lotus-Notes-to-Office-365/) It is end of life ...................... Review Source Response from Revver March 19, 2025 Thank you for your feedback. We’re glad to hear that you’ve had a positive experience with our technical team’s flexibility and the initial service and support. We sincerely apologize for the inconvenience you experienced with our Office Hours session. This was an oversight on our end, as the Office Hours page was mistakenly republished after being previously removed. We understand how frustrating it can be to expect support and not receive it, and we’ve already taken steps to correct this by removing the page and offering direct assistance to address your needs. If you or your team have specific training needs, we recommend reaching out to your assigned customer success manager to schedule a session. Thank you again for your input. We’re here to support you and look forward to continuing to partner with you. YP Yash P. Senior Data Scientist Pharmaceuticals Used the software for: Less than 6 months ### "Efficient and Secure Document Management." May 11, 2026 5.0 Revver overall is exceptionally good, especially as a reliable document management solution. It has helped streamline the way we organize, store or share files across team, It undoubtedly improves efficiency and reduces manual effort. Workflows and collaboration within organization has increased drastically. Pros Its UI is very easy to use, which makes the document management simple. Also its document storage is fully secure with strong access controls with two factor authenticator. Along with it, we have reliable sharing features for securely sending and receiving files with clients. Cons File sharing permissions can be sometimes confusing to configure properly, also sometimes it feels system gets slow while using it. Navigating folders is a bit difficult sometimes. Review Source ES Erika S. Technology Support Specialist Hospital & Health Care Used the software for: 1-2 years ### "Great document management option" September 24, 2025 4.0 Pros Ease of use and support team are fantastic. Got a lot of great features that our old document management system did not. Cons Still working out some kinks and trying to figure out the best way to do some things. Overall a good product. Review Source GD Georgia D. Administrator Hospital & Health Care Used the software for: 1-2 years ### "Easy to use! " March 31, 2025 5.0 Very detailed training and implementation Pros Very customizable and easy to use. Keeps our office organized Cons Cost per user - I would prefer monthly billing per user for those that only need access occasionally. Alternatives considered [Laserfiche](https://www.capterra.com/p/62196/Laserfiche/) Reason for choosing Revver ease of use- it is much easier to use than other products of its kind Review Source Saunak D. Senior Consultant Information Technology and Services Used the software for: Less than 6 months ### "Streamlined Document Management with Revver" May 9, 2026 4.0 Revver is strong in security, automation, and ease of use, but like any software, it has areas that could be polished. The search tool and permission settings could be more intuitive, and occasional technical quirks like cache clearing or misleading notifications can interrupt the otherwise smooth experience. Pros I’ve been using Revver for managing documents, and what stands out most is how effortless it feels to stay organized. The interface is clean and intuitive, so I don’t waste time hunting for files or figuring out complicated menus. Uploading and scanning documents is quick, and once everything is in the system, it’s easy to retrieve them whenever I need. Cons While generally user‑friendly, some advanced features take time to master, which may slow down adoption for new users. Review Source MP Martin P. Financial advisor Financial Services Used the software for: 6-12 months ### "Ani review" September 24, 2025 5.0 super easy and fast, very safe and convenient for the clients and us, no more back and forth with email files Pros clients feel safe uploading sensitive information, the process is super easy, just send them a link and they do it Cons so far we like it , havent heard anything bad from clients, we also like uploading our own client related files Review Source RS Roshaunda S. Kinship Care Coordinator Human Resources Used the software for: 6-12 months ### "Document Management " September 19, 2025 4.0 We use Reever to store our documentation for our placements and background check forms. It helps keeps our forms organized within our company. Pros Reveer we use for document management. It keeps our files organized in a professional manner at KVC. Cons It is a little difficult to understand in the beginning but once you understand the system, it’s good. Review Source VR Verified Reviewer Senior Manager Computer Software Used the software for: Less than 6 months ### "Ad-hoc doc management no more " May 8, 2026 4.0 Pros I like that it takes documents out of my way - in the sense that it's not an ad-hoc task anymore, the cognitive overhead of 'finding' latest version ofsomething. Its easy enough and works for our small team Cons this is more of a tool for document operations - ideally we would have like easy integration with our internal agentic workflows but it doesnt support it. api is functional but not designed for data portability Review Source DF David F. Professional Nurse Medical Devices Used the software for: 1-2 years ### "Process automation" October 15, 2024 5.0 The organization of the documents has allowed us to automate and enhance the work better, giving a better growth relationship by reducing work flows Pros Many of the operations that are repetitive have been reduced because we have automated the processes and now everything is faster and more fluid. All documentation can be managed better, giving it a better organization and also promoting good customer service Cons There is absolutely nothing to hate, on the contrary, everything has been very correct Review Source AFS AHMAD FARHAD S. Chief Marketing Officer Management Consulting Used the software for: Less than 6 months ### "Chief Marketing Officer" October 5, 2024 5.0 It's quite a great experience using Revver, it's simple and perfect for our business operations and projects. Pros It's a great platform for managing my clients, their feedback, projects, and operations. Cons I haven't seen any issue or something I like the least, I would love to see more features & capacities in the future. Review Source MJM Markee James M. Encoder Computer & Network Security Used the software for: 2+ years ### "Revver Make My Work Easy" May 27, 2024 5.0 Overall experience is very nice, The documents you have is secure and this product make your work easy Pros The Secure Data Storage it can surfaces my outstanding document tasks, right next to my documents Cons Least is nothing cause all is very helpful and easy to use. Review Source RS Richard S. President Civil Engineering Used the software for: 2+ years ### "Long Time User" September 6, 2023 1.0 We have been using Revver (formerly efilecabinet) for 9 years. The prior software (we used desktop, on premises) was actually very stable and usable. Search was instantaneous. It was easy to view your files, profiles and store things. When you drag something into your cabinet, the profile bar would pop right up and allow you to input any data you wanted to store with the file. ALL of that is no longer the case with "Revver". Storing files is still drag and drop, but adding profiles/data is a little longer of a task. You cannot see profiles at the same time as the document anymore and the interface is not customizable, so that is not an option.and the killer is the search. We have 30k files and add them daily. We search constantly to find what we have in our database to use towards new projects. While we would easily search multiple times per minute to quickly scout our data, this is no longer possible. It takes north of 30 seconds to come back with each search. Who wants to sit and watch your mouse spin for 30 seconds to do a search? And then need to search 3 or 4 more times? We are killing hours here watching a spinning mouse. Lastly, the search is just plain bad. Combining words or trying to search words with data points is impossible as it always finds nothing.They took a good product, reinvented the wheel, and came out with something bad on the other side. Bottom line, look elsewhere. Revver is really not a good solution Pros The setup and interface is still very simple. Document folders are easy to navigate Cons Web based interface just seems cheap. For an expensive product, it just feels like corners are cut. Search is unbearably slow. This is the killer for us. Interface windows/displays are not customizable. You can no longer see a preview and a profile at once. Reason for choosing Revver It used to be easy and simple and actually do its job well. Search is really bad now. Review Source CW Chelsie W. Billing Corrdinator Construction Used the software for: 2+ years ### "Saving Space and Saving Time " November 6, 2020 5.0 Keeping up with paperwork for at least seven years per project can be absolutely overwhelming. It takes up physical space, it is difficult to navigate and find items from years ago. Not to mention the dust bunnies that build up! Our company absolutely adores this product because it really gives us a space to keep all of our documents organized, stored in a safe place, and dust free! You cannot ask for more when it comes to keeping up with documents! Pros The software is incredibly easy to navigate and to use. The sector our company is involved requires tremendous amounts of paperwork, high compliance standards, and impeccable organizational aspects. Having e-FileCabinet simplifies keeping up with the paperwork and gives us the option to discard physical copies of old paperwork from old projects. Another aspect of the software is the ability for anyone in the company to have unlimited access to the paperwork needed. It's very simple to log onto our account and find what we need. One other aspect that is one of my favorites is the ability to customize what drawers are within each folder when created. This makes the ability to really organize our work effortless. Cons What I like least about the product is I have found on a couple of occasions where the PDF file did not upload properly and when accessed at a later date, the file would not download. Other than this issue, we have had no issues with the software. Reason for choosing Revver Whenever we were making the decision to introduce eFileCabinet to our company, we knew that it offered everything that we were looking for. The other options-again I can't even think of the name of any other software we looked at even though I know we did-did not meet the level of organization that is offered here. Review Source Response from Revver December 31, 2020 Wow, thank you so much for sharing this glowing review with us about your experience! We love that we get to support your business and thank you for being our customer! VR Vicky R. Research Specialist Research Used the software for: 1-2 years ### "Ok software with so-so customer support." August 31, 2021 3.0 I like the software, it has a ton of potential, just still a lot of bugs and glitches that are frustrating and counter productive, especially on Mac. Pros It is a great software for document management, version control and document sharing. It has been very useful for our 5 employee team. Cons Customer service is so-so and since the software doesn't work very well on Mac, we've encountered many issues over the year we've used it. It is unfortunate because it works very well on PC and if they could make it as good on Mac it would be amazing. My biggest issue is that it is sold as Mac compatible, but every time we run into an issue on Mac, the help desk always struggles to help us. For example, we haven't been able to use the software properly for over a month now and the problems still haven't been fixed, which is very frustrating. Alternatives considered [Ideagen Quality Management](https://www.capterra.com/p/155354/Ideagen-Quality-Management/) Reason for choosing Revver From the demo, it seemed to do what we needed for a price we could afford. Review Source MC Michael C. Senior Manager Accounting Used the software for: 1-2 years ### "Please contact me to explain if your software will improve" December 9, 2016 1.0 Our investment into eFileCabinetOnline has not produced what we had expected and what we had discussed when the product was pitched to us. The functionality lags way far behind our predecessor ShareFile. The linking between EFCO and SecureDrawer is great except there are so many limitations and issues with the new version of SecureDrawer that many of our professionals and many of our clients at times dread using your product (which affects our business). The fact that versioning still gets displayed in England time in EFCO is a joke. When we called it was said this will hopefully be worked on but not likely in the old Out of Browser EFCO. I understand upgrading to the newest versions because we did that immediately with SecureDrawer due to the catastrophic issues with your products and Silverlight which cost our firm a lot of money trying to use the product and dealing with our client's issues accessing files. Anyways, we switched over to the new SecureDrawer and permissions all changed for our administrative staff, there are fewer options to be able to customize who has access to what, and we can't even use the filter search to find drawers unless we have already scrolled down to that area of the alphabet both on the left and middle panes of the product. When I called support, I was told it was "on the list" but likely wouldn't be addressed soon because of all the issues with the rollout of the new version (this was in mid-June 2016 and there's still no improved functionality....) Other items you may want to consider when I compare you to ShareFile. Your notifications no longer provide much detail that is helpful. It would be helpful to know what folder of a drawer a file was uploaded to or downloaded from. Another area ShareFile has a leg up on you is that you could send an email to a guest user along with a link to the specific folder in their drawer that you would like them to upload files to (it helps greatly with administration). Their batch uploads were much more efficient and worked more often than yours do. On the eFileCabinet side, I will investigate the newer version along with sidekick to hopefully see that resolution to issues in the old version was addressed but based on our experience with your products that's unlikely. I apologize for the tone of this experience, but I have lost numerous hours and our firm has lost money related to dealing with issues related to your software. I would greatly appreciate a call from anyone from EFCO. Pros You can link SecureDrawer to eFileCabinet. And you can access from virtually anywhere Cons Our investment into eFileCabinetOnline has not produced what we had expected and what we had discussed when the product was pitched to us. The functionality lags way far behind our predecessor ShareFile. Versioning doesn't work in eFileCabinet. Filtering doesn't work in SecureDrawer, you cannot download multiple files or sometimes upload multiple files at once without issues or errors. Permissions in SecureDrawer do not have many options. Notifications are in general not helpful. SecureDrawer itself is not as good as Citrix's ShareFile for example wherein ShareFile you can direct a guest user to a specific folder with a direct link. When they click the link they can log in and find themselves in the exact folder or subfolder in which to upload. You also could have different permissions for different subfolders instead of only being able to change permissions at the drawer level. Overall the cons definitely outweigh any pros we have experienced. Review Source LC Lisa C. Senior Director, HR Non-Profit Organization Management Used the software for: 6-12 months ### "Worth it!" March 11, 2020 5.0 We have had an excellent experience with eFileCabinet. The customer service team is very responsive, our sales person is well informed on the product and can easily direct you to the team member who will be able to assist you with a problem. The trainers are patient and are willing to advise on the set up of your files. Our trainer, Kevin, knows EVERYTHING about the product, and is willing to do multiple sessions for us to make sure that we understand how to use the product. Pros eFile Cabinet and the associated Rubex software make moving from paper files to digital files easy. The various add-ins provide access to the system from your email, PDF, MSExcel, and MSWord. Once uploaded, the files (and their contents) are easy to search. An additional feature that is particularly useful for our team is the ability to allow a "guest user" to access files for a limited time. This is a lifesaver for managing audits and allowing employees to access and view documents in their file. The best feature in this software is the "help" automations that literally walk you through the different activities you may want to accomplish in the software. Cons This software can be used be a team that does not have a "plan" for moving to a digital platform, but that is very unwise. It is easy to begin using it right away; the biggest challenge comes in the set up and administration. There is a definite learning curve, and the training that is offered should be readily accepted -- it will be needed, and it is very helpful! Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[OneDrive](https://www.capterra.com/p/161304/OneDrive/) Reason for choosing Revver eFileCabinet provided us with an on-line repository that was secure, easy to use, and we felt would last for quite a while. Nothing may last forever, but we feel confident in the security of our files and our ability to access them. The Microsoft Products often change (without notice), with features being updated or dropped with little or not time to make alternative plans. Additionally, they can be confusing and often require the use of a Developer. I set up the eFileCabinet account, the organization of new files, the governance protocols, and the upload of old files. The customer service is phenomenal, and I don't think I could have gotten this level of service and competence anywhere else. Review Source Response from Revver March 12, 2020 Wow, this is amazing feedback to hear and we're so grateful to be supporting your business and look forward to helping you with future successes. Thanks for taking the time to leave us this review! 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