# Page 4 | Revver Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Revver the right File Sharing solution for you? Explore 908 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123400/revver/reviews

---

Revver

4.4 (908)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 26th, 2026

# Page 4 - Reviews of Revver

## Showing most helpful reviews

Showing 76-100 of 908 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LE

Linda E.  
Registrar  
Education Management  
Used the software for: 1-2 years

### "eFileCabinet is a great answer to document storage!"

December 5, 2019

4.0

I now have at my fingertips all the documents I could possibly need! Instead of having to go to a different office to look in a file or go downstairs to the archives to find a document - I simply go to my cabinets and quickly pull it up! This saves me a lot of time and effort!

Pros

I have set up my cabinets and draws just as if they were sitting in my office. It's logical and easy to use. Since I keep student records I have one cabinet that has all the transcripts from the time the school opened until the present. Then I have individual cabinets for each graduating year with students in alpha order with the documents that we must keep forever. It's soooo easy to quickly find a student or a specific document.

Cons

When it has been a few days since I went into my eFileCabinet I find that it takes a bit for it to get 'warmed up'. Navigating between cabinets, drawers or documents can be very slow. If I'm uploading a new document, it can act as though I didn't drop and drag the document and instead of immediately showing me that the document is there, I sit and wait and wait. Then, I'll try to upload again and find that now I have two of the document and must delete one. Other than that - it works great for me!

Reason for choosing Revver

Keeping records offsite seemed so inconvenient when compared to eFileCabinet's ability to have all those documents kept in the cloud, easily accessible. We were quoted a VERY fair price and my admin team did not take long to approve my request.

Review Source

Response from Revver

December 13, 2019

It's great to hear how you have been able to set up eFileCabinet to work exactly the way you need it to for your business, thanks for taking the time to leave us this review!

SM

Sara M.  
Secretary  
Financial Services  
Used the software for: 2+ years

### "Great Product"

October 4, 2021

5.0

I enjoy eFileCabinet for storing documents, but I wish I could reach Customer Service easier.

Pros

I use eFileCabinet everyday. We store all our clients' files in it. We also give access to our clients to the files they need. I appreciate that I can drag files from one draw to another, and to emails and faxes that I send. I appreciate that I can rename files, delete files and add documents to files already stored.

Cons

Reaching Customer Service is difficult and tedious at times. Often the application will shut down when trying to save a document.

Review Source

NS

Nicole S.  
Principal  
Insurance  
Used the software for: 2+ years

### "Good electronic document storage"

September 7, 2021

4.0

Overall, eFileCabinet has been a great solution for our small business to be able to securely store all of our company documents. It is great that we can share our information with all of our employees and even restrict certain access. It has been a good, economical solution for us!

Pros

It is very helpful to be able to drag and drop documents/attachments from email into eFileCabinet. It is also very helpful to be able to print documents directly into eFileCabinet.

Cons

It would be helpful if it was easier to select and email certain documents directly from eFileCabinet.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Revver

efileCabinet suited our needs the best and was a great economical solution for our small business.

Review Source

Response from Revver

September 28, 2021

We love that we get to support your business and that you find the drag and drop feature so helpful! Thanks for taking the time to leave us this review!

TDOP

Troy D. O'Dell P.  
Owner  
Accounting  
Used the software for: 2+ years

### "E-filecabinet"

September 10, 2019

4.0

My biggest positive for this sofftare in general is that it is in the cloud and saves me from having local computer crashes and data loss. I can also access the database from home or anywhere I want or need to which is convenient. I also have an employee that works from their home and this works out well for this.

Pros

I was forced to leave my other electronic workpaper program as they discontinued use. I liked this software because it functions similarly to what I was using before. It is easy to use.

Cons

I had a desktop version before moving to the cloud and had several major problems with that version as it corrupted on my computer several times and did not automatically index to a cloud backup. That was in 2015. Since moving to the cloud after that it has been very good.

Reason for choosing Revver

It was more cost efficient for me.

Review Source

Response from Revver

September 12, 2019

We love to hear that the cloud version of eFileCabinet has been so successful with helping your business and providing you with the flexibility you need for protection and having employees work offsite. Thanks so much for taking the time to leave us this review.

DO

David O.  
Pres  
Accounting  
Used the software for: 2+ years

### "Great storage for a small CPA firm"

February 19, 2019

5.0

After the collapse of DMS from Lacerte we tried one other program (a disaster) before we found Efile Cabinet.

Pros

Easy to organize and standardize your file cabinet can look like you want it to. With standardized naming conventions, folder structure and retention features you can automate your files. We love the open, edit and save features of the program. Search the entire cabinet for lost files by name and date. Encrypted for your clients protection and big enough to store over 5,000 clients with almost 20 years of records.

Cons

The search function has slowed down with the latest software update. I cannot drag emails from out look to the cabinet. I have to drag them to the desktop first. Sometimes when you create a new folder for a client it creates 2 with the same name. The secure drawer portal is difficult to work with. (my client who is a computer programmer complained about it) So we switched to Secure File Pro for a portal.

Review Source

Response from Revver

March 19, 2019

We're happy to hear that you have enjoyed the security features of our system and that it's helped to provide protection for your clients. We are excited to have some future updates coming that will improve the user and client experience even more, and look forward to continuing support for your business. Thank you for taking the time to leave us a review!

VR

Verified Reviewer  
Partner  
Accounting  
Used the software for: 2+ years

### "If you need support, forget it. RUBEX doesn't work."

December 20, 2021

3.0

Very disappointed in this company. Cannot manage expectations or client experience. I would pass on this, save yourself the headache.

Pros

Software design is actually pretty solid. Has a lot of features I wish we could get working.

Cons

No support, no training. You definitely get what you pay for. They offer at a great price, but abandon you after purchase. Worse, upgrading is a trainwreck, even less support. Technical support is rushed, rude and very unhelpful. Most techs are low-level and cannot or will not escalate issues.

Reason for choosing Revver

Price and promises made by company.

Review Source

TG

Tamera G.  
Office Manager  
Security and Investigations  
Used the software for: 2+ years

### "Info at my Fingertips"

September 10, 2019

5.0

Everyone can access a room full of file cabinets from their desktop. We used to take the customer's phone number and then go pull the file, look through 20 years of papers to find the one we were looking for, then call the customer back. Now while on the phone we can look up the information which is filed in each client's folder by category and then date, and relay the info all within seconds.

Pros

Information for over 10,000 client's accessed instantly. I don't have to leave my desk to hunt down a folder. No more hours of standing in the file cabinet room to file each week.

Cons

Some of the actual software is hard to use on the administrative side. Making templates or customizing is not so easy and is time consuming.

Reason for choosing Revver

We have used eFile since 2008 at the time there were not many alternatives. There were backup programs, but not efiling software.

Review Source

Response from Revver

September 12, 2019

It's so great to hear how eFileCabinet is able to help your business support over 10,000 clients! We're excited to be a part of your team and look forward to providing you with continued support for the success of your business. Thanks for taking the time to leave us this review!

LB

Libby B.  
Accountant  
Accounting  
Used the software for: 2+ years

### "Great Product"

October 19, 2020

5.0

Excellent. I have not had any issues with them any time I have contacted them.

Pros

The ability to access my documents anywhere, even on my phone.

Cons

Sometimes the check in/out feature fails and the software has to be reloaded on desktop. Also, the email feature worked in the beginning but no longer does.

Reason for choosing Revver

The back-up of data. The fact that files are not easily mistakenly moved or deleted.

Review Source

Response from Revver

December 31, 2020

Thank you so much for taking the time to leave us this review, we appreciate your feedback!

Nurul Huda S.  
Information Technology Assistant  
Telecommunications  
Used the software for: 2+ years

### "Digitalized my document and files"

July 8, 2021

4.0

Pros

eFileCabinet handles all my digital document and i have also use it for sending and requesting document or a paper from client. It will expedite the time as all the process is digital, unlike the physical document paper that we need to send the document physically and it will consume time.

Cons

There are some issues with the software, and for an example, multiple login and accessing for the same files from different user at the same time will inducing an error. The system will not giving notification if the files is currently used by other user.

Review Source

Response from Revver

September 28, 2021

Thanks for taking the time to leave us this feedback, we appreciate your review!

Ifeoma O.  
Developer  
  
Used the software for: 1-2 years

### "We are contributing to a green environment and saving trees."

July 9, 2018

5.0

Pros

Efilecabinet provides my organization with a remote location where we can easily save company files securely ,and make it accessible to all of the right people within the organization. Since adopting efilecabinet , there has been less and less use for paper within my office environment or the need to manage hard copies of our documents.Overall ,we are helping our environment stay green by greatly reducing our paper consumption. File upload speed and scan on eFileCabinet is very fast and dependable.

Cons

User interface can be more intuitive than it has been for the past two upgrades.On two occasions ,we experience server outtages and weren't able to use this application for a few hours. That was back in 2016 and we haven't experienced such since then.

Review Source

DJ

Dasha J.  
Financial Assisstant  
Financial Services  
Used the software for: 1-2 years

### "A Folder For Every Need"

October 13, 2020

5.0

Pros

EFile's Rubex integration makes it incredibly easy to import large numbers of work-related documents, and with the correct pathing set up, will even title them appropriately for filing purposes. It's a great feature that I haven't seen elsewhere, and it's a great help when things need to be sorted quickly during the busy season.

Cons

Setting up pathing for re-naming documents can be a bit difficult, and at times the program runs slowly (mostly when it will cause the most inconveniences, but that happens with most programs) or won't show a preview. It'd also be better if it would tell you that another user had checked out the document before you tried to open it and went to a mode that was preview or download only until the other user checked the file back in, but otherwise, it's not too terrible.

Review Source

Response from Revver

December 31, 2020

It's great to hear how you use eFileCabinet to help support your busy season, thanks for sharing your experience with us! We appreciate the review!

DB

David B.  
Owner  
Accounting  
Used the software for: 1-2 years

### "Stable and speedy application that keeps us organized"

May 31, 2019

5.0

The overall experience with eFileCabinet has been positive. It's been a fantastic way to continue our move into the paperless world.

Pros

Stable and secure; speedy searches; super easy to add new contacts; we love the auto-create folder structure; great retention settings; The ability to quickly add new folders to existing contacts; Prompt and very helpful support team

Cons

We don't like that we can't attach a document from within our email application. The document attachment process must start from with eFileCabinet. Not that this is difficult fortunately. Also, when emailing a document from eFileCabinet, the application prompts you each and every time to encrypt the attachment. No way to turn this off. Finally, eFileCabinet doesn't play nicely with older versions of Fujitsu's ScanSnap software.

Review Source

Response from Revver

June 3, 2019

It is great to hear that you love how speedy and easy to use the eFileCabinet software is! We love to support our customers in running their businesses more efficiently. We are also excited about some upcoming features that will improve the user experience even more and will allow for some custom settings that will address some of the issues you mentioned. We will have your account manager contact you to discuss these solutions further. Thanks for leaving us this review!

CM

Colleen M.  
CPA  
Accounting  
Used the software for: 2+ years

### "Keep it simple and convenient"

February 22, 2019

4.0

We are a CPA firm, concentrating on tax preparation, consulting and planning. With eFC, there is no more time consuming hunting for the right folder, no more cumbersome paper files to manage and store. We converted several years ago and have never looked back with nostalgia to the old days! Now we can wow our clients with easy, quick access to their information and that impresses them and makes our days happier and less stressful.

Pros

eFileCabinet has made our lives so much easier and our client service much more efficient. Any staff member can look up a client's info. When a client stops by with an additional document or sends something to us by email, it is a quick and simple process to file the new doc.

Cons

Much as we love the simplicity and ease of using eFileCabinet, it sometimes feels as if the programming is not quite keeping up. Files will lock up occasionally. There has always been a simple work-around to any of the little annoying problems that arise but who wants problems ever?

Review Source

Response from Revver

March 19, 2019

Thank you so much for taking the time to leave us a review. We are excited to hear that eFileCabinet has helped make your lives easier and your client service more efficient. We look forward to continuing to support the success of your business in the future with some new updates that will improve the user and client experience even more.

CB

CAROLE B.  
ACCOUNTING  
Accounting  
Used the software for: 2+ years

### "EXCELLENT PRODUCT"

November 6, 2020

5.0

WORKS WELL

Pros

EASY USE FOR ALL USERS. WORKS GREAT WITH OUR CLIENT INFORMATION THAT WE NEED TO KEEP FOR SEVERAL YEARS

Cons

THE LIST OF THE PAGES DOWN THE LEFT SIDE NEEDS A BETTER BREAKDOWN FOR FINDING CERTAIN TAX RETURN FORMS WHEN YOU HAVE THE WHOLE RETURN UP

Review Source

Response from Revver

December 31, 2020

It is phenomenal to hear that you love eFileCabinet and it is awesome for your business! Thank you so much for sharing your experience with us and leaving us this review!

VR

Verified Reviewer  
Chief Financial Officer / Director of Special Events  
Restaurants  
Used the software for: 2+ years

### "eFile Cabinet Review"

February 2, 2019

4.0

Overall it has been a great program and I use it all the time for our businesses.

Pros

The software is easy to use and it is great to have all your information in one place. I like that you can make unlimited folders and the drag and drop method to add things to File cabinet is great

Cons

I do not think the print function from the software works, at least I have never been able to print a document straight from efilecabinet. I usually have to download the document and then print it. I wish the ability to update a document was a little bit easier.

Review Source

Response from Revver

April 1, 2019

Thanks for leaving us this review, we appreciate the feedback!

WS

Walter S.  
enrolled agent  
Accounting  
Used the software for: 2+ years

### "w. shaw"

May 24, 2019

5.0

Pros

It provides an excellent backup and allows me to reduce the use of paper .I scan W-2s, 1099's, escrow papers and worksheets into it. It allows easy access to these items for emailing to my clients and, in case of audit, I have the worksheets to go by.

Cons

Whereas it backs up to the cloud, it doesn't back up everything every time. I called for support on this and they had no answer. The other item that I find difficult is emailing direct from the software. It won't use any of my email addresses and you can't email more than one file at a time.

Review Source

Response from Revver

May 30, 2019

It is great to hear how eFIleCabient is able to support your business with excellent backup and by reducing your need for paper. We are excited about some new updates being released shortly that will improve the user experience even more, and will hopefully help the issue with backing up to the cloud that you have experienced. Someone from our support team will also be in contact with you to discuss this further so we can ensure eFileCabinet is working the best that it can to support your business. Thanks for leaving us this review!

VR

Verified Reviewer  
Consultant - Information Delivery  
Insurance  
Used the software for: 2+ years

### "Let's go Paperless"

October 26, 2019

5.0

This has helped move our team forward in terms of document storage. Where paper files and storage use to roam, having everything electronically stored and accessible is incredible.

Pros

Easy to use, secure storage, ability to tag and customize saving documents is a god send. It's hard to think back to a time when our office relied on paper files.

Cons

At this point I have come across nothing that I would deem as a con for this product. It does exactly what it sets out to do and then some!

Review Source

Response from Revver

October 31, 2019

Thank you so much for taking the time to leave us this great review, it's great to hear that eFileCabinet has been able to help your office become a paperless environment!

JM

John M.  
Principal  
Financial Services  
Used the software for: 6-12 months

### "Not what we expected"

September 2, 2020

3.0

Not what we expected. Has been a real challenge converting from previous software and not working as easily as we thought.

Pros

I like the idea of cabinets and folder structure.

Cons

very difficult to convert from previous software. The log in is clunky. The screen displays an error at each attempt, when it's really just asking for two step verification. We were expecting to be able to use the app when offsite. It's really difficult to use(just look at the online reviews in the app store). It should have face recognition to allow for quicker login. You have to copy the authentication code prior to going to login which doesn't save any user info. hasn't received an update in 4 months and based on the amount of negative feedback it should get some attention.

Review Source

Brad B.  
IT Manager  
Machinery  
Used the software for: 2+ years

### "Solid Small Business Document Management System"

February 1, 2019

4.0

The product is great value for the money and they have great tech support. Do not need to use it often which is great!

Pros

This is easy to use, setup, install, and support. This is perfect for a small business that needs to go digital and have some document management options.

Cons

Some of the features are lacking in the document management that make work flows so nice, but I believe a new version just came out with it being completely updated.

Review Source

Response from Revver

April 1, 2019

Thanks for taking the time to leave us a review. It's great to hear that our service has been a perfect solution for your business. We look forward to providing continued support to you and your team.

KH

Kim H.  
Chief Retirement Officer  
Financial Services  
Used the software for: 2+ years

### "Getting Better"

April 11, 2019

5.0

Very reliable, easy to maintain, super easy to retrieve documents.

Pros

I love the simplicity for others to use the software via Secure Drawer. Once you've figured out a few kinks, which are very few now, it is very simple to use. It is always available, never down so very reliable.

Cons

Customer Service is online only which is very frustrating when you'd like to speak to explain the issue. It is very hard to initially learn how to maneuver the system and integrate Secure Drawer.

Review Source

Response from Revver

April 22, 2019

It's great to hear that you love the simplicity for using our software through Secure Drawer. We are excited to tell you about our Premium Support, which is available 24 hours per day, Monday through Saturday. We also have an available support team available via chat, phone, and email to assist you as quickly as possible. Your customer success manager has reached out and spoken with Heidi about this, and would love to speak with you if you have further questions. We help this provides a solution for your support needs and we look forward to providing continued support to you and for the success of your business.

MK

Miriam K.  
CPA  
Accounting  
Used the software for: 2+ years

### "An integral part of my CPA firm"

September 9, 2020

5.0

As a CPA, I'm required to keep the documentation of my work for at least seven years. eFile Cabinet makes the storage of my documents a breeze and gives me peace of mind knowing that I have secure document retention even if a natural disaster were to occur. I have been using eFile Cabinet for about 10 years, and it is an integral part of my business, as it allows me to quickly save my documents as I work and access them very rapidly when needed.

Pros

eFile Cabinet provides reliable secure archives of my documents that are easy to access when I need them.

Cons

I wish there were a way for my clients to access the files that I share with them without them having to remember their login credentials

Review Source

Response from Revver

September 16, 2020

Wow, it's wonderful to hear that eFileCabinet has given you such great peace of mind for your documents and your business. Thank you for sharing your feedback, we appreciate the review!

CH

Cathy H.  
Administrative Assistant  
Accounting  
Used the software for: 2+ years

### "Great Product"

October 8, 2020

5.0

Electronic filing is much quicker for payroll. In eFileCabinet before it's in the mail

Pros

Started using zonal OCR to scan and automatically file documents such as payroll reports, franchise tax returns and asset reports

Cons

the Queue backs up; also newer version doesn't show all clients

Review Source

PN

Pushkar N.  
Senior Technology Officer  
Capital Markets  
Used the software for: 6-12 months

### "efilecabinet review"

August 21, 2019

4.0

Despite some glitches, I found efilecabinet as very robust product

Pros

1) Ease of use - It was so much easier to setup efilecabinet for loading and retrieving document 2) Very easy to control user access to the Cabinet, Drawer and folders 3) With Sidekick on desktop, using efilecabinet is like using file explorer. No user training required 4) We got efilecabinet approved for 17A(4) from FINRA so were able to replace Broadridge repository

Cons

1) It is not possible to generate few simple reports. For example, I wanted to send out an email listing all the documents stored in certain folders that day but that is not possible 2) Found that douments which passed retention were not automaticall moving to Expired folder

Reason for choosing Revver

Amazon Glacier is only good if the documents are not retrieved often.

Switched from

[Broadridge Investment Accounting](https://www.capterra.com/p/131019/QED/)

Cost

Review Source

Response from Revver

August 26, 2019

It's great to hear that eFileCabinet is able to help your business by making your documents easy to access with user controls and with little training required! We love to be able to support your business and look forward to providing you with continued support. Thank you for taking the time to leave us with this feedback.

iK

ira K.  
cpa  
Accounting  
Used the software for: 2+ years

### "efc review"

March 15, 2019

4.0

run a very good operation over there.

Pros

First off the customer service is phenomenal!...Enthusiastic employees who have a comprehensive knowledge of their software. The software is very good as well. If you don't use a document manager, this software will lower your blood pressure 10 points and let you take a 2 week vacation that you couldn't take before.

Cons

the older version let you see everything date sorted, now the newer version not have that....also when you upload to the newer version the prior dates that created pdf are obliterated...that's bad!!......also older version used to have a store again feature..........would get big points if you incorporated a to do list into the program.....dm of intuit does that.

Review Source

Response from Revver

March 26, 2019

It's great to hear that our software lowers your blood pressure and allows you to take vacations! We strive to provide great service and value to our customers and love to support their success as individuals and as a business. Thanks for leaving this great review.

BD

Barb D.  
Admin  
Consumer Services  
Used the software for: 2+ years

### "eFileCabinet review"

May 29, 2019

3.0

Overall I like working with eFileCabinet, I just need to be sure there are no mistakes made, because you cant fix them. Such as being able to edit files, like add or remove pages or even to rearrange them.

Pros

The ability to search for what I'm looking for

Cons

The inability to add to something already filed and the inability to delete unwanted items. Example I made a new profile and never used it, now I cannot delete that profile and it is very annoying. I even called support and they have no answers.

Review Source

Response from Revver

May 30, 2019

It's great to hear how eFileCabinet is able to help you find what you're searching for easily. We are excited to have some new updates that will improve the user experience even more and we hope these updates will help alleviate some of the issues you have mentioned with inability to alter files. Your representative from our success team will be reaching out to you to discuss this further so we can ensure you are having the best possible experience with our product. We look forward to providing your business with continued support. Thanks for taking the time to leave us this review!

Talk to a Capterra advisor for free and get results within 15 minutes.