# Best Ytel Alternatives 2026 | Capterra

> Looking for alternatives to Ytel? Find out how Ytel stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/alternatives

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# Alternatives to Ytel

[3.9 (26)](https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/)

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## Top Ytel Alternatives

Ytel

* * *

Starting from:

$100/Per Month

Pricing Model:

Per Feature

* * *

Overall Rating:

[3.9 (26)](https://www.capterra.com/p/123451/X5-Cloud-Contact-Center/reviews/)

Ease of Use

3.8

Customer Service

3.7

Features

4.2

Value for Money

3.4

* * *

Starting from:

$15/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Ease of Use

4.6

Customer Service

4.7

Features

4.6

Value for Money

4.6

* * *

Starting from:

$29/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Ease of Use

4.8

Customer Service

4.6

Features

4.6

Value for Money

4.5

[Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/)

* * *

Starting from:

Not provided by vendor

Pricing Model:

Usage Based

* * *

Overall Rating:

[4.5 (91)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/)

Ease of Use

4.5

Customer Service

4.4

Features

4.4

Value for Money

4.3

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All Ytel Alternatives

At a Glance

Top Alternatives for Ytel

-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)
-   [Ringover](#product_d2338446-8890-45e8-9984-a82d00b7fc45)
-   [Amazon Connect](#product_e02dc422-bbd7-4640-9a6d-b931c45935cb)
-   [HoduCC](#product_fb3ebade-e750-4081-99fa-a6e901097364)
-   [CallHippo](#product_d0f0f045-48a9-48cb-93a3-a71a007ab5c4)

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## [HoduCC](https://www.capterra.com/p/156136/HODUCC/)

by HoduSoft

[4.6 (93)](https://www.capterra.com/p/156136/HODUCC/reviews/)

Predictive Dialer Software for inbound and outbound calls management. Key Features: Predictive Dialer, Auto Dialer, ACD, & many more. [Learn more about HoduCC](https://www.capterra.com/p/156136/HODUCC/)

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## [CallHippo](https://www.capterra.com/p/159578/CallHippo/)

by CallHippo

[4.4 (675)](https://www.capterra.com/p/159578/CallHippo/reviews/)

Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more. [Learn more about CallHippo](https://www.capterra.com/p/159578/CallHippo/)

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## [CXone Mpower](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)

by NiCE

[4.2 (581)](https://www.capterra.com/p/134775/inContact-Call-Center-Software/reviews/)

Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX. [Learn more about CXone Mpower](https://www.capterra.com/p/134775/inContact-Call-Center-Software/)

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## [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

by Genesys

[4.3 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/)

Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

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## [uContact](https://www.capterra.com/p/115213/uContact/)

by Net2Phone

[4.5 (81)](https://www.capterra.com/p/115213/uContact/reviews/)

All-in-On Contact Center Solution / Multichannel / Dialers: Predictive, Progressive, Power, Preview - IVR - SMS - Web Chat [Learn more about uContact](https://www.capterra.com/p/115213/uContact/)

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## [XCALLY](https://www.capterra.com/p/136894/XCALLY/)

by XCALLY

[4.8 (130)](https://www.capterra.com/p/136894/XCALLY/reviews/)

Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers. [Learn more about XCALLY](https://www.capterra.com/p/136894/XCALLY/)

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## [Five9](https://www.capterra.com/p/132405/Five9/)

by Five9

[4.2 (481)](https://www.capterra.com/p/132405/Five9/reviews/)

Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations. [Learn more about Five9](https://www.capterra.com/p/132405/Five9/)

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## [8x8 Contact Center](https://www.capterra.com/p/246510/ContactNow/)

by 8X8

[4.3 (47)](https://www.capterra.com/p/246510/ContactNow/reviews/)

8x8 Contact Center keeps you connected to your customers from anywhere, at any time, with a 99.999% SLA. [Learn more about 8x8 Contact Center](https://www.capterra.com/p/246510/ContactNow/)

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## [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

by Convoso

[4.5 (386)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/)

Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today. [Learn more about Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/)

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## [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

by RingCentral

[4.2 (253)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/)

RingCX is an AI-driven contact center solution with rich omnichannel support, including voice, video, SMS, email, chat, and 20+ digital [Learn more about RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)

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## [Glassix](https://www.capterra.com/p/10011687/Glassix/)

by Glassix

[5.0 (103)](https://www.capterra.com/p/10011687/Glassix/reviews/)

Glassix is an AI-powered messaging platform that keeps your customer conversations connected across digital channels - Powered by GPT-4 [Learn more about Glassix](https://www.capterra.com/p/10011687/Glassix/)

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## [Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)

by Talkdesk

[4.5 (732)](https://www.capterra.com/p/132852/Talkdesk/reviews/)

Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations. [Learn more about Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)

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Software Found In

-   [Call Center Software](https://www.capterra.com/call-center-software/)
-   [Call Recording Software](https://www.capterra.com/call-recording-software/)
-   [Auto Dialer Software](https://www.capterra.com/auto-dialer-software/)
-   [VoIP Software](https://www.capterra.com/voip-software/)
-   [Contact Center Software](https://www.capterra.com/contact-center-software/)
-   [Call Accounting Software](https://www.capterra.com/call-accounting-software/)
-   [Telephony Software](https://www.capterra.com/telephony-software/)
-   [Telemarketing Software](https://www.capterra.com/telemarketing-software/)
-   [Predictive Dialer Software](https://www.capterra.com/predictive-dialer-software/)
-   [IVR Software](https://www.capterra.com/ivr-software/)
-   [Call Center Workforce Management Software](https://www.capterra.com/call-center-workforce-management-software/)