---
title: "Digital Wrench Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Digital Wrench Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more."
source_url: "https://www.capterra.com/p/123477/Digital-Wrench/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Digital Wrench Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Digital Wrench

## What is Digital Wrench?

Digital Wrench is a powerful, all-in-one repair shop management software designed for shop owners and managers who need a better way to run their business. It helps organize repair orders, estimates, invoices, customer and vehicle history, labor lists, inventory tracking, reminders, and reporting in one easy-to-use system. Digital Wrench is built for a wide range of industries, including auto repair, diesel truck, marine and boat repair, RV service, motorcycle and ATV shops, golf cart repair, and fleet maintenance operations. The software is highly customizable, allowing shops to turn features on or off to match their workflow, and includes professional invoices, detailed reports, and customer communication tools. Digital Wrench is ideal for independent shops that want flexibility, control, and a practical system that supports daily operations and long-term growth.

## What is Digital Wrench used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)[Marine](https://www.capterra.com/marine-software/)

Top alternative

Featured

Overall rating

Based on 77 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

1%

Starting price

$39.95

Per Feature, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Digital Wrench?[Manage this product listing](https://www.g2.com/products/digital-wrench/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Digital Wrench

4.7 (77)

VS.

[4.8 (748)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting Price

$39.95

Per Feature, Per Month

Starting Price

$179

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (77)

Ease Of Use

4.7 (661)

Value For Money

4.8 (70)

Value For Money

4.7 (623)

Customer Service

4.9 (77)

Customer Service

4.9 (591)

## Digital Wrench alternatives

[4.2 (264)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

Starting price

$279.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[ARI](https://www.capterra.com/p/201737/ARI/)

[4.6 (661)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting price

$39.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201737/ARI/)

[View all alternatives](https://www.capterra.com/p/123477/Digital-Wrench/alternatives/)

## FAQs about Digital Wrench

Overview

### Which roles and teams benefit most from Digital Wrench?

Digital Wrench is most used by shop owners, owner-operators, and executives who oversee daily automotive or marine service operations, finances, and customer relationships. Service managers, parts managers, supervisors, and office managers use it to schedule repairs, create estimates and invoices, track parts, manage technician work, and handle front-office records.

Answer based on 70 reviews

Overview

### What company size and industries is Digital Wrench built for?

Digital Wrench is built primarily for small automotive service businesses, which represent 95% of reviewers, with Automotive accounting for 62%. It also supports auto repair, diesel truck, marine and boat, RV, motorcycle and ATV, golf cart, and OPE shops. Auto repair is the most common use case, cited by 92% of reviewers.

Answer based on 77 reviews

Features and Usability

### What are the key features of Digital Wrench?

Digital Wrench includes core repair-shop tools for work order management, estimates, invoicing, and customer history. Its differentiating operational features include inventory management with parts tracking and purchase orders, technician time tracking, vehicle information, and repair tracking. Reporting, labor rates, and point-of-sale functions support daily service and sales records.

Answer based on 44 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Digital Wrench offers subscription pricing at $39.95 per month per feature, plus a free trial. The Purchase Pricing option costs 795.0 one time per feature for one computer or seat, with no recurring fees. Reviewers often find it affordable, though one noted the price may be high for some audiences.

Answer based on 31 reviews

Getting Started and Support

### What training and onboarding options does Digital Wrench offer?

Digital Wrench provides live online sessions, documentation, and videos to support team training. Live online sessions offer guided instruction, documentation gives written reference material for ongoing use, and videos provide visual walkthroughs for reviewing features and setup steps at any time.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does Digital Wrench offer, and how do users rate the experience?

Digital Wrench offers email/help desk, FAQ/forum, and phone support. Users generally describe the support team as responsive, helpful, and effective at resolving setup questions and technical issues quickly. Several users value access to live assistance, although some note an initial learning curve and want more customization.

Answer based on 44 reviews

Features and Usability

### Is Digital Wrench easy to use for a repair shop?

Digital Wrench makes daily shop tasks easy to learn, with straightforward setup, customer entry, invoicing, searches, and inventory tools. Small repair businesses often report getting operational quickly and saving administrative time. Some users find menus, icons, report options, and flat-rate hour tracking less intuitive, so initial guidance may still help.

Answer based on 21 reviews

Features and Usability

### How well does Digital Wrench handle inventory management?

Digital Wrench tracks parts quantities, pricing, usage, reorders, vendors, and work-in-progress for repair shops. Small and specialized maintenance teams value its accessible inventory module and its connection to work orders and repair records. Limits mentioned include no automatic parts-vendor catalog integration, difficult package setup, limited inventory history, and reports that need more vendor totals.

Answer based on 16 reviews

Features and Usability

### How well does Digital Wrench manage repair orders?

Digital Wrench manages repair orders, labor, parts, pricing, customer records, and equipment history for day-to-day shop operations. Independent auto, motorcycle, marine, and fleet maintenance shops value detailed receipts and clearer charge capture. Some users find locating a customer’s past repairs difficult, and customer-focused repair history views may not meet every workflow.

Answer based on 14 reviews

## Features

AI summary

Based on 2,452 Auto Repair reviews

Capterra data shows that buyers of auto repair software rank the following features as their top priorities:

-   **Billing & Invoicing** (**56%** of reviewers rated this feature as critical)
-   **Quotes/Estimates** (**53%**)
-   **Work Order Management** (**48%**)

Digital Wrench supports all three features reviewers rate most important: **Billing & Invoicing**, **Quotes/Estimates**, and **Work Order Management**. Together, these capabilities help businesses create accurate estimates, manage repair jobs from start to finish, and handle customer billing more efficiently, allowing teams to keep shop operations organized and move work through the service cycle with fewer delays.

Quotes/Estimates

4.8 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Work Order Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Service History

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Track work performed and resources used for past customers, sites, or assets

Maintenance Scheduling

4.9 (9)

100.00% of 9 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

Customer History

5.0 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Access previous interactions or concerns to maintain customer relationships

Job Tracking

4.9 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Digital Wrench 44 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Electronic Signature: Digitally sign online documents
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Estimating: Estimate expected cost based on various factors before a project begins
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- For Maritime/Marine Industry: Designed for businesses in the maritime/marine industry (container ships, marinas, passenger ferries, fishing boats, and more)
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects
- Labor Rates: Track, manage, and standardize customer rates for services performed by technicians
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding
- Multi-Location: Manage and support multiple locations
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Parts Management: Track parts inventory levels and manage re-stocking
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Quotes/Estimates: Generate quotes or estimates for customers
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Service History: Track work performed and resources used for past customers, sites, or assets
- Storage Management: Store items for a designated period of time
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vehicle Information: Allows fleets and service businesses to track information about their vehicles.
- VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Features

4.5 (70)

4.5

Based on 70 reviews

## Pricing

Value for money

4.8 (70)

Free Trial

[View pricing plan details](https://www.capterra.com/p/123477/Digital-Wrench/pricing/)

Subscription Pricing

$39.95

Per Feature,Per Month

It includes:

-   RO Scheduling
-   Email Marketing
-   Labor Logger Program
-   Create Custom Reports
-   Email And Text Messaging
-   Reminders
-   Import/Export Program

Purchase Pricing

$795.00

Per Feature,One Time

Value for money

4.8 (70)

4.8

Based on 70 reviews

## Support, customer service and training options

Customer Service

4.9 (77)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (77)

4.9

Based on 77 reviews

## User reviews

Overall rating

4.7

Based on 77 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(58)

4(15)

3(3)

2(1)

1(0)

Mentioned topic

Recent reviews first, then most helpful

NB

New Business Specialist

New Business Specialist

Used the software for: Less than 1 year

### "Digital Wrench proven time & time again"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 19, 2024

My overall experience, overseeing operations of our subsidiary that utilizes Digital Wrench has been positive, it is very user friendly, and setup was a breeze.

Pros

Digital Wrench is a necessary tool for repair shops. It’s easy to use and inexpensive.

Cons

At the moment, I can’t think of any cons.

GE

Gerente

Gerente

Used the software for: Less than 1 year

### "Experience with Digital Wrench"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2025

Excellent option, I looked for other similar products, but none are as easy to use, great for any type of repair and fleet maintenance.

Pros

The ease of use and the diversity of options for accessing maintenance.

Cons

The values, despite being an excellent product, the price is a little high for all audiences.

CP

CNC Programmer, CNC Machinist

CNC Programmer, CNC Machinist

Used the software for: Less than 1 year

### "Don't see the positive Reviews"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

January 30, 2019

Could not make them understand my Overall Customer focus.

Pros

If you like to know where the money is ?

Cons

Everything is about Money and not the customer!

CE

CEO

CEO

Used the software for: Less than 1 year

### "Digital Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 10, 2025

Overall had a good experience using Digital Rench for repair management

Pros

Digital wrench helped us track repairs and managements.

Cons

Systems for Digital Wrench are slightly outdated

OW

Owner

Owner

Used the software for: Less than 1 year

### "Reliable App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 12, 2025

My overall experience with Digital Wrench are the features with customer tracking, and inventory management are really reliable.

Pros

Qhat i like most about Digital Wrench are the repair orders, invoices, estimates, they are extremely cheap/affordable.

Cons

What I like least about Digital Wrench are the limitations you have using the demo try it out before you buy.

TR

Trainer

Trainer

Used the software for: Less than 1 year

### "Great Way to Seamlessly Connect with Repair Techs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 17, 2025

My overall experience with digital wrench was positive and educational.

Pros

Makes reporting repair issues easy and seamless.

Cons

There is an adjustment period as the app does not have instantaneous updates.

JM

Jake M.

Fleet Administrator

Used the software for: Less than 1 year

### "Good for the money. Simple."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 2, 2025

It streamlines the work order process without having to extensively train the mechanics on software. They get to do what they do best.

Pros

It is fast and efficient for creating work orders without all the extra stuff.

Cons

It is missing some of the extras, but it is great for someone who does not need it.

ME

Mechanic

Mechanic

Used the software for: Less than 1 year

### "My review!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 14, 2016

I purchased the program for the University of Alabama Grounds Department. This program is geared towards an individual shop owner, which is not exactly what I needed, but this is the closest program I could find to what I needed. We don't actually have customers or charge for parts or labor, we just needed a program to track what repairs we did to equipment within our department and how much money we spent on parts for each unit. I purchased the program mainly for the inventory portion to track how much we use throughout the fiscal year. We got several quotes for other repair utilities suited for our needs, but most were upward of $10,000 or more. All in all, I am very pleased with your program and it has helped us tremendously in keeping repair records of our equipment.

Pros

The inventory tracking is my favorite part of the software. it is easy to use and easy to track quantities of parts used throughout the year.

Cons

I have noticed that when I save and print repair orders that it cuts off some of the sentences or does not print everything I wrote. Everything is there when you view the repair order but not after you save it to pdf. I also save all my forms to pdf so I can put them into an equipment records folder to keep track of each piece of equipment for the year and print them off. I have not found a way to send it directly to the folder. I am having to save it and then transfer it from my wrench folder in the C:/ drive to individual folders. Like I stated before, we do not include taxes or labor rates in our repair orders. It would be nice to have the option to remove different fields from the repair order to clean it up.

CF

CFO

CFO

Used the software for: 3-5 years

### "Run... Get this!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2019

I cannot day enough good things about Digital Wrench. Our experience for the past 4+ years has been nothing short of amazing!!

Pros

We stumbled for the first year we started our own business. We were working off of paper invoices for our customers and our inventory was a mess! Within 15 minutes of installing this software, we were up and running and have not looked back. I cannot stress enough the ease of use and the security in knowing if there should ever be a problem, support is always there! The cost is below what would be expected for a program than can be virtually customized for any need! Completely satisfied!

Cons

As hard as I try to think of a negative... I just cannot.

OW

Owner

Owner

Used the software for: 1-3 years

### "Outstanding business management software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2016

I started my own auto repair shop a year and a half ago. Was looking for a software to keep track of all repairs and inventory. Was refered to Digital Wrench who was using software for an ATV shop. Looked into it and tried demo and fell in love with it. Ordered full version right away. Other than the ease of use, The price was the best part of this software.

Pros

I like the ability to give my customers a detailed description of repairs performed and individual price of parts on one receipt.

Cons

It is rather difficult to find previous repairs for 1 customer.

[View all Reviews](https://www.capterra.com/p/123477/Digital-Wrench/reviews/)

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