# Digital Wrench Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Digital Wrench the right Auto Repair solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123477/Digital-Wrench/reviews

---

Digital Wrench

4.7 (77)

[View alternatives](https://www.capterra.com/p/123477/Digital-Wrench/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Digital Wrench

Ease of use

4.7

Customer Service

4.9

## Pros and Cons in Reviews

YS

Yusuf S

OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months.

“Qhat i like most about Digital Wrench are the repair orders, invoices, estimates, they are extremely cheap/affordable.“

February 9, 2025

YB

Yuvraj B

softwareComputer Software, Self-employedUsed the software for: 6-12 months.

“It offers useful features that streamline work processes, but there is potential for enhancements to make it even better.“

February 26, 2025

Benedicta S

StudentE-Learning, Self-employedUsed the software for: I used a free trial.

“I like the fact that it helps with repair shop management.“

February 11, 2025

JN

Joyce N

GerenteConsumer Services, 2 - 10 employeesUsed the software for: Less than 6 months.

“The ease of use and the diversity of options for accessing maintenance.“

January 23, 2025

## Showing most helpful reviews

Showing 1-25 of 77 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NR

Nandini R.  
Administrator  
Automotive  
Used the software for: 6-12 months

### "Awesome product"

February 26, 2025

4.0

Highly recommended

Pros

Awesome product have been using it last few months

Cons

After sales is not so strong. If they can work on it then great

Review Source

mS

mayank S.  
Aero  
Airlines/Aviation  
Used the software for: I used a free trial

### "Good and affordable for the sake of convenience "

February 28, 2025

5.0

Best and good for the service and prior experience

Pros

Best and affordable in one of the criteria and task efforts

Cons

Not like the formality and other issues happen in the peak

Review Source

VR

Verified Reviewer  
CNC Programmer, CNC Machinist  
Automotive  
Used the software for: 6-12 months

### "Don't see the positive Reviews"

January 28, 2019

2.0

Could not make them understand my Overall Customer focus.

Pros

If you like to know where the money is ?

Cons

Everything is about Money and not the customer!

Review Source

Response from VMT Software

July 10, 2019

The person that did this review has never ran our software! Our software does track your income and taxes. Our main focus is keeping a great customer history which is easy to find from the same screen that we start repair orders on or a special comprehensive history available from the main menu by pressing the yellow dollar sign screen. Digital Wrench also tracks inventory, has purchase order, allows multiple vehicles per customer and so much more.

IG

Ivan G.  
CEO  
Automotive  
Used the software for: 6-12 months

### "Digital Review"

February 7, 2025

5.0

Overall had a good experience using Digital Rench for repair management

Pros

Digital wrench helped us track repairs and managements.

Cons

Systems for Digital Wrench are slightly outdated

Review Source

YS

Yusuf S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Reliable App"

February 9, 2025

5.0

My overall experience with Digital Wrench are the features with customer tracking, and inventory management are really reliable.

Pros

Qhat i like most about Digital Wrench are the repair orders, invoices, estimates, they are extremely cheap/affordable.

Cons

What I like least about Digital Wrench are the limitations you have using the demo try it out before you buy.

Review Source

BJ

Braedon J.  
Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great Way to Seamlessly Connect with Repair Techs"

January 16, 2025

5.0

My overall experience with digital wrench was positive and educational.

Pros

Makes reporting repair issues easy and seamless.

Cons

There is an adjustment period as the app does not have instantaneous updates.

Review Source

JM

Jake M.  
Fleet Administrator  
Construction  
Used the software for: Less than 6 months

### "Good for the money. Simple."

December 27, 2024

4.0

It streamlines the work order process without having to extensively train the mechanics on software. They get to do what they do best.

Pros

It is fast and efficient for creating work orders without all the extra stuff.

Cons

It is missing some of the extras, but it is great for someone who does not need it.

Review Source

JE

Jordan E.  
Mechanic  
Facilities Services  
Used the software for: 6-12 months

### "My review!"

August 11, 2016

4.0

I purchased the program for the University of Alabama Grounds Department. This program is geared towards an individual shop owner, which is not exactly what I needed, but this is the closest program I could find to what I needed. We don't actually have customers or charge for parts or labor, we just needed a program to track what repairs we did to equipment within our department and how much money we spent on parts for each unit. I purchased the program mainly for the inventory portion to track how much we use throughout the fiscal year. We got several quotes for other repair utilities suited for our needs, but most were upward of $10,000 or more. All in all, I am very pleased with your program and it has helped us tremendously in keeping repair records of our equipment.

Pros

The inventory tracking is my favorite part of the software. it is easy to use and easy to track quantities of parts used throughout the year.

Cons

I have noticed that when I save and print repair orders that it cuts off some of the sentences or does not print everything I wrote. Everything is there when you view the repair order but not after you save it to pdf. I also save all my forms to pdf so I can put them into an equipment records folder to keep track of each piece of equipment for the year and print them off. I have not found a way to send it directly to the folder. I am having to save it and then transfer it from my wrench folder in the C:/ drive to individual folders. Like I stated before, we do not include taxes or labor rates in our repair orders. It would be nice to have the option to remove different fields from the repair order to clean it up.

Review Source

Response from VMT Software

August 11, 2016

Jordan, Thanks for the kind words. As far as the RO printout is concerned we can fix that in short order. If you have the newest version, the invoice printouts have been fixed to show all of the labor. Also, some invoices now won't show the tax fields if you don't have taxes. Either way, you can use and/or copy one of the custom invoices and modify it easily and we'll be happy to help. To automatically send the pdf's to a particular folder you can set that up in the company setup area.

DK

Dawn K.  
CFO  
Automotive  
Used the software for: 2+ years

### "Run... Get this!"

August 7, 2019

5.0

I cannot day enough good things about Digital Wrench. Our experience for the past 4+ years has been nothing short of amazing!!

Pros

We stumbled for the first year we started our own business. We were working off of paper invoices for our customers and our inventory was a mess! Within 15 minutes of installing this software, we were up and running and have not looked back. I cannot stress enough the ease of use and the security in knowing if there should ever be a problem, support is always there! The cost is below what would be expected for a program than can be virtually customized for any need! Completely satisfied!

Cons

As hard as I try to think of a negative... I just cannot.

Reason for choosing Digital Wrench

Convenience, price, support.

Review Source

Response from VMT Software

August 8, 2019

Thanks Dawn. Glad to hear Digital Wrench is working well for you.

DF

David F.  
Owner  
Automotive  
Used the software for: 1-2 years

### "Outstanding business management software"

August 11, 2016

5.0

I started my own auto repair shop a year and a half ago. Was looking for a software to keep track of all repairs and inventory. Was refered to Digital Wrench who was using software for an ATV shop. Looked into it and tried demo and fell in love with it. Ordered full version right away. Other than the ease of use, The price was the best part of this software.

Pros

I like the ability to give my customers a detailed description of repairs performed and individual price of parts on one receipt.

Cons

It is rather difficult to find previous repairs for 1 customer.

Review Source

Response from VMT Software

July 10, 2019

David, Thank you for the comment. There are two ways to find customer history. Option 1 From the same screen where you would start a repair order follow the tabs to the right. You will see a tab called 1 Customer History. When you click on that tab you will be able to select your customer and see all the history. Option 2 To find all RO's for one customer click on the $ icon from the main screen, click on Find Customer, select the customer. Unclick balances only to see all past Ro's. You can then filter them by date, vehicle, or search by a keyword to see all Ro's that have that word. Call and we'll walk you through it.

MD

Marcelino D.  
master technitian and owner  
Automotive  
Used the software for: 2+ years

### "EXTRAORDINARY TOOL FOR THE REAL AUTOMOTIVE BUISNESS"

August 11, 2016

5.0

THIS PROGRAM GIVE US A CONSTANT PERFORMANCE TO OUR SHOP, GREAT FOR OURS CLIENTS, SOME SAID NEVER SEE BEFORE A ENVOICE SO CLEAR AND FRENDLY.

Pros

THE MARK UP PRICE/ THE PACKAGE FOR OURS MOST IMPORTANT JOBS/THE MULTIPLE CATEGORIES FOR ALL WE NEED.

Cons

THE TAG # AND THE MILLAGE THAT WE ENTER IN THE VEHICLE PRIMARY PAGE DOES NOT PASS TO THE INVOICE PAGE. WE NEED TO PUT AGAIN.

Review Source

Response from VMT Software

August 11, 2016

Thanks Marcelino. You can turn on syncing for the mileage and tag# in the company setup area. Let us know if you still have a problem after that.

mN

marcel N.  
General manager  
Automotive  
Used the software for: 2+ years

### "Digital Wrench review"

August 8, 2019

5.0

inventory control quarterly reports easy to use

Pros

Easy simple to use very affordable great team to work with

Cons

nothing everything about it is great. and if not they update so its great

Reason for choosing Digital Wrench

coin flip

Review Source

AB

Amanda B.  
Owner/Office Manager  
Automotive  
Used the software for: 1-2 years

### "Look no further!"

August 11, 2016

5.0

Starting our new business and trying to find the right software for our repair orders was overwhelming. Until I came across Digital Wrench. I watched a youtube video, read reviews, and gave it a try. Best decision ever!

Pros

The price, by far the best out there, very affordable! The customer service is awesome!!! You can call Ray or Don anytime and they are quick to answer, really listen to your concerns (even recommendations!), and they are extremely helpful. Very nice guys too!

Cons

I can not think of one complaint!

Review Source

JP

Joseph P.  
owner  
Maritime  
Used the software for: 1-2 years

### "Great Product"

August 8, 2019

5.0

Pros

Not computer savvy at all and its very easy to set up and use.

Cons

There are a lot of options to choose from and not being computer smart it can be someone hard to figure out but its no big deal.

Review Source

lL

louis L.  
owner  
Automotive  
Used the software for: 2+ years

### "Eurosport auto care"

August 11, 2016

4.0

could use easier simple reports and easier flat rate hour tracking. iCONS COULD BE MORE SIMPLE AND MENUS AS WELL.

Pros

usability

Cons

functionality

Review Source

KB

Keith B.  
Owner  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "We love Digital Wrench"

August 22, 2019

5.0

We are creating all of our work orders and part sales on this program. The invoice looks neat and it is even personalized with our business name and logo. We love the fact that all our records are saved in one spot. We also have transferred our parts list onto this program for fast look up of parts. Anytime we need help,the reps have been there and help us get through it. They both have been very helpful to our needs of this program.

Pros

The ease of the software is the best. My husband can even use this program and he is not very computer savvy.

Cons

It took awhile to get to know all the program offers. We are still finding helpful hints within.

Review Source

ME

Moose E.  
office ,shop manager  
Automotive  
Used the software for: 1-2 years

### "our digital wrench "

August 11, 2016

5.0

very great company to deal with ,tech support was great at first start up .after getting the hang of it ,it meets all the needs we have. love it

Pros

evrything ive found so far

Cons

really dont dislike anything

Review Source

jA

john A.  
owner  
Automotive  
Used the software for: 1-2 years

### "digital222 "

August 11, 2016

5.0

we have used this software for about two years and they keep improving software all the time but we wish you had a vehicle identafacaton number decoder

Review Source

MC

Matthew C.  
  
  
Used the software for:

### "Would highly recommend!!"

December 16, 2016

5.0

I purchased this work order software January 2016 after shopping around at others for months. I own a small marine repair business and what I needed the most was keeping track of my inventory, sales tax, and a professional work order. I have to say that this software is so much more and very easy to use!!! I used to have to go through every handwritten work order scattered all over my desk and it literally took me hours just to figure out how much taxes I owed and what parts I needed to reorder. Now with just one click and a matter of seconds its figured for me. The inventory feature works great and lets me know when I need to reorder and how much. It is a very detailed program and surpassed my expectations! Customer care representatives have been extremely helpful to me, especially through the online remote support! The monthly subscription is WELL WORTH the time it saves me. If you are a small business like I am, give it a try. I am a well-pleased customer!! Thanks

Review Source

TM

Trevor M.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "My review of Digital Wrench"

August 11, 2016

5.0

When I was looking for an invoicing software this was not the first to come up on google search. After trying a few unsuccessful other soft wares I came across Digital Wrench. Right from the start it appeared to do what I needed it to. Customer service was on the ball. The other ones I tried did not even respond. Have been using now several months and no issues.

Pros

Easy to use. Tracks my invoices and sales data.

Cons

It is overkill for what I do need but I guess it is not really a con.

Review Source

IN

Ikanyeone N.  
Mechanical Engineer  
Automotive  
Used the software for: Less than 6 months

### "Forier Transform Botswana Pty Ltd use Digital Wrench Auto Workshop management software daily."

August 11, 2016

4.0

The software is affordable and easy to use. The software organized our daily operations in amazing way, we are now able to keep track of our spares inventory and track work in progress. Overall it made us look more professional on services we offer.

Pros

Easy navigation with well placed dashboard and comprehensive report formats.

Cons

Difficulty to link it with electronic catalogues.

Review Source

PB

Paul B.  
  
  
Used the software for:

### "Considerably better than Quick books."

September 30, 2016

5.0

I spent $500 on Quickbooks Premier and was completely dissatisfied with it. It was only capable of holding 14,500 lines of inventory as well as being very difficult to use. I have been using Digital Wrench for almost a year now with no problems. Customer Service has been outstanding with helping me use the software. I currently have over 300,000 line items of inventory and the program has not slowed downed at all.

Pros

Inventory quantity and ease of use.

Review Source

MB

Matt B.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great software "

August 11, 2016

5.0

This software was great for me as an inisial business just because of the price point.but after using the program I couldn't be more satisfied and the tech and customer service is outstanding

Review Source

DH

David H.  
Parts Manager  
  
Used the software for:

### "Digital Wrench has saved me a lot of time on POS."

September 25, 2015

5.0

To start with I have no cons, this program does everything I need it to do. Tech support is the best I have ever seen. They made a program special to fit my needs, and it works perfect. Don and Ray will do everything possible to make it work for you. I am very Happy.

Review Source

BK

Brandon K.  
Owner  
  
Used the software for:

### "Love it! Finally an interactive shop software with options and features! Great customer support!"

April 29, 2016

5.0

Very solid database, easy to navigate, endless options and features, can be used for simple or complex tasks, great customer support, excellent price.

Review Source

Similar Products

Featured