# Page 2 | Digital Wrench Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Digital Wrench the right Auto Repair solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123477/Digital-Wrench/reviews --- Digital Wrench 4.7 (77) [View alternatives](https://www.capterra.com/p/123477/Digital-Wrench/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of Digital Wrench ## Showing most helpful reviews Showing 26-50 of 77 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS John S. New Business Specialist Automotive Used the software for: 6-12 months ### "Digital Wrench proven time & time again" December 18, 2024 4.0 My overall experience, overseeing operations of our subsidiary that utilizes Digital Wrench has been positive, it is very user friendly, and setup was a breeze. Pros Digital Wrench is a necessary tool for repair shops. It’s easy to use and inexpensive. Cons At the moment, I can’t think of any cons. Review Source SNO Stephen Nwakire O. Manager Computer Hardware Used the software for: 6-12 months ### "Excellent experience " February 16, 2025 5.0 Excellent service to inventory management Pros As someone who worked extensively in the industrial sector, I can confidently say that digital wrench is excellent products Cons Comprehensive suits of tools that streamline maintenance operations from work order management and scheduling to inventory management and reporting. Review Source VR Verified Reviewer Student E-Learning Used the software for: I used a free trial ### "Exceptional software. " February 11, 2025 5.0 Good experience with Digital wrench. I recommend. Pros I like the fact that it helps with repair shop management. Cons I like everything about Digital wrench. Nothing bad noticed. Review Source YB Yuvraj B. software Computer Software Used the software for: 6-12 months ### ""Reliable but Room for Improvement" February 26, 2025 5.0 Digital Wrench is a solid tool for its intended purpose. It offers useful features that streamline work processes, but there is potential for enhancements to make it even better. Pros it was goodThe software was good, with a user-friendly interface and helpful features for managing tasks efficiently. Cons Some areas could be improved, such as performance optimization and additional customization options. Review Source IO Israel O. Supervisor Education Management Used the software for: 6-12 months ### "Reliable and Cost-Effective Shop Management Software" February 20, 2025 5.0 It is a great choice for businesses looking for an affordable, feature-rich, and dependable shop management solution—especially those that prefer a desktop-based system over cloud software. Pros It allows businesses to tailor features to their specific needs for greater flexibility. Cons User interface needs to be upgraded, looks like outdated sometimes Review Source JN Joyce N. Gerente Consumer Services Used the software for: Less than 6 months ### "Experience with Digital Wrench" January 23, 2025 5.0 Excellent option, I looked for other similar products, but none are as easy to use, great for any type of repair and fleet maintenance. Pros The ease of use and the diversity of options for accessing maintenance. Cons The values, despite being an excellent product, the price is a little high for all audiences. Review Source JM Justin M. Professor Higher Education Used the software for: 2+ years ### "Perfect for small shop" August 14, 2019 4.0 I like the ease of adding customers and creating work orders. I also like the inventory management system. Although I don't use that particular function as much as others might, it has been helpful in tracking inventory item prices from vendors over time. This has allowed me to search for different vendors and reduce costs in several different areas. I have also been able to reduce the parts and supply inventory that I have on hand and stock the most appropriate supplies for my shop. Overall, my experience with Digital Wrench has been wonderful, and despite efforts from others in my organization (individuals not associated with my shop, just in other areas in the organization) to have me switch to different products (and I tried those other products out), Digital Wrench is the best choice for a small, specialized, or new shop. Pros I like that this software is easy to use and teach to new technicians. I like that it is a great value for the money. It is relatively inexpensive and works perfect for my small shop here at the University where I teach. Cons There are lots of invoice options to choose from, however, when setting up the company information, not everything that is set up there that should appear on the invoices does so correctly. Instead of having to choose an invoice layout that is already pre-designed, I think it would be better to have a list of options provided and then have the entire invoice customized through the company setup. Alternatives considered [Omnique](https://www.capterra.com/p/118771/Omnique/) Reason for choosing Digital Wrench It is a better fit for my small shop, especially with the low-volume that I run through here. Also, the other product would have required me to share it with other shops in my organization. We work on very different product lines, where they are strictly automotive and I am more specialized. The other product didn't provide the flexibility to tailor to my needs the way that Digital Wrench does. Review Source Response from VMT Software August 16, 2019 Thanks for the kind words. As far as invoices go, the company setup has a few options for invoice#16 or some of our built-in invoices. We have around 50 custom invoices in our report writer that you can modify directly so you can create an invoice just for your company. You can modify them there, and test them as well. Call us if you'd like some help modifying your own invoice. CB Cody B. Owner Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Best Software I've found to date" June 26, 2020 5.0 They've always been professional and handled things as quickly as possible when possible. Pros Its super easy to use and train guys on. Allows my inventory to be tracked as well as my guys to clock in and out on jobs allowing us to bill out as much of our time as possible. Very affordable and has several features that shops need to function well. Cons I wish that there was some more customization available in certain area of our inventory/customer setup. I also wish we could run a web based version for access out of our mobile truck onsite. I would like it if our multiple computer setup would sync better/faster as that has caused some issues for us. Honestly I wouldn't mind paying for some of these items as additional upgrades to the program if the cost was reasonable. Alternatives considered [Fullbay](https://www.capterra.com/p/170876/Fullbay/) Reason for choosing Digital Wrench Fullbay was too expensive, wasn't upfront on costs to transfer data over and has a monthly cost. Fullbay does a handful of things Digital wrench don't that would be nice but not worth the cost difference. Review Source Response from VMT Software July 6, 2020 Thanks for your comments. We do have technology we are looking at to perhaps allow your techs to create workorders and invoices out in the field. Currently you could use a VPN or a Terminal Service like TSP plus to accomplish that. You would need a network technician to set that up. You should also have a network technician look at your local area network to see if they can speed that up. Have them call us if you like. Thank you. RV Ralf V. Owner Automotive Used the software for: 6-12 months ### "Technician of 34 Years" July 10, 2017 3.0 It is flawless in keeping record of my cashflow. Pros I find it hard to use. And there is really nothing for me to coment on. The Program works great but is not what I was expecting. Cons As many of the other Software's out there this is aiming for the "Selling" and "Money" side of things. It is certainly not catering to the Customer. When I purchased this I was hoping to get a Software that can easily show me repairs that I did for my customers but that is not the Case here. I am disappointed that the Customer gets left out in the cold. So if you are looking to serve your Customers you may want to look elsewhere. If you worried about the Money side of things this Software is more than capable to do that for you. Review Source Response from VMT Software July 11, 2017 Ralf, Sorry to hear you're having trouble finding the customer history. All RO's relate to a customer, so you can easily see all work done, all parts sold to any particular customer by clicking on the $ icon on the very first screen. Then, click on the Find Customer button, select the customer and all RO's with balances will immediately display. To see all RO's, just uncheck the Balances Only button. You can also filter the repairs by one of the customer's vehicles, a date range, or even search parts or labor with a keyword like 'Oil' or 'Brakes' or whatever you choose, all from the same screen. If you every have any difficulties, please let us know. We are happy to help. Plus, it is comments from our customers that enable us to keep enhancing and improving our software. Thank you, Ray Rippey Programmer JW Jim W. Automotive/Diesel Shop Owner Automotive Used the software for: 6-12 months ### "Repair Order layout for a small shop" August 27, 2019 5.0 No problems. All is good. Pros You can get started using the software and constructing R.O's immediately. As soon as I got the program, I started entering customer and vehicle information to build a customer base. I then opened a repair order and entered parts and labor of where I was on the vehicle; at the time. It helped me catch up in the shop. I like the fact that I don't miss posting labor or parts. My bottom line showed an immediate increase in daily sales. I'm bringing in more money because I'm not missing items that were repaired or should have been added to the R.O. Cons When the customer pays me in advance, the cash receivable doesn't immediately calculate correctly. I have to press the "R"/recalculate before it will add the money to my already growing parts and labor totals. Alternatives considered [Mitchell RepairCenter](https://www.capterra.com/p/83653/Mitchell-RepairCenter/) Reason for choosing Digital Wrench Lower cost and the ease of choosing my own repair order layout. The 50 plus choices was a blessing. Review Source Response from VMT Software August 29, 2019 Jim, Thanks for the review. As far as the adding payments or adding payments in advance, highlight the Repair Order, then click on the Add Deposit Button. This will calculate everything normally. JL Jason L. Service Manager Retail Used the software for: 2+ years ### "Digital Wrench Review" March 22, 2019 5.0 Everything I need is at the touch of a button Pros I've been using VMT Digital Wrench for 3 years now & the value you receive in this product is far beyond the price tag associated. In the Marine Industry the Work Order & POS Systems come at a premium rate but Digital Wrench does everything they do with the same ease of use they come with. For anyone looking for a professional product at a unbeatable value, VMT is by far the best option!! Cons There really is no Con w/ Digital Wrench in my opinion, the only thing it doesn't do the $10,000 systems do is integrate the parts vendors info via automatic web download Review Source MS Mike S. Owner Sports Used the software for: 2+ years ### "Motorcycle parts and service" August 8, 2019 5.0 Pros Not a whole lot of options out there we going DW on line works great. I'm sure we are even using the full program so many things it can do. I'm a customer satisfaction person and the team has always been there for me. Can't enough great things about them. Thanks guys Cons None that I can think of at the moment. Would be nice to be able to text the customer there eat and invoice Reason for choosing Digital Wrench Customer support were the desiding reason. Customer service Review Source DL Dana L. Office Manager Automotive Used the software for: 1-2 years ### "For basic software for a smaller business, it's great for our needs." May 10, 2018 4.0 Easily contain all customer information, easily access information of accounts, and invoicing. Pros For the most part, this software is very user friendly. We can easily access most information we need through search tools. Invoicing and keeping track of sales is very easy. Cons A customer email function would be nice. We don't mass email often, but when we do, we have to copy/paste emails into our email account. Also, finding vehicle information is easy for every aspect of the vehicle except the VIN. Review Source Response from VMT Software May 16, 2018 Glad to hear it's working for you. As far as Email is concerned, you can use our Letter Editor (an optional program) to mass email your customers. This is nice because you can also do a 'Email Merge' so the letters are custom to each customer. You can also send a text or email to your customer to let them know the vehicle is finished. And of course you can email the customer the invoice or estimate as a PDF along with a custom message. FW Frank W. Owner/Operator Machinery Used the software for: 1-2 years ### "Works Great For OPE dealership!!!" September 10, 2020 5.0 Coming from a DMS, this program does everything they will do except integrate with OPE parts vendors and that part is not a big deal to me. It does Major Unit sales and ties the serial number to the customer profile at time of sale which is really handy feature that other programs doesn't do. Overall \[SENSITIVE CONTENT HIDDEN\] have been very helpful in helping me get the program setup and help run my business in an efficient manner. Pros Efficient Affordable Pricing Ease of Use Great Support Cons I can't really think of any cons. The program was great but I did recommend some new features and for the most part they have bent over backwards to add the features to improve the program for OPE use. Review Source DP DAVID P. Owner Automotive Used the software for: 2+ years ### "Best work order and inventory software " August 17, 2019 5.0 The guys are quick to fix issues and make improvements, great company to work with Pros Easy to get started using, no crashes, great customer service, does everything I need, best price Cons Would like to be able to change the print layout Review Source Response from VMT Software August 19, 2019 David, Glad Digital Wrench is working well for you. You can change the print layout of the invoices by using the report manager. Call us and we'll show you how that can be done. You can also use the report manager to create your own inventory, customer, cash, and many more reports. GO Gary O. Owner Recreational Facilities and Services Used the software for: 6-12 months ### "Best Value & Easy to Use" August 8, 2019 4.0 I have been in business for one year and I have been using this program from day one. It has made thing very simplified. I would definitely recommend this product. Pros It was very easy to set up and start using. I like the amount of data this program stores and the reports your able to run. At this price point your getting a good value. Cons I would like to see more fields have the ability to edit in the customers vehicle area. Reason for choosing Digital Wrench Digital Wrench allowed me to try out the software before I had to purchase it. Being able to use almost all the features enabled me to see how it would work for my business live. That made the difference. Review Source Response from VMT Software August 8, 2019 Gary, Thanks for your feedback. Call us and lets talk about what you need for the vehicle fields. We want to make it as versatile as possible. JC James C. OWNER Automotive Used the software for: 1-2 years ### "DIGITAL WRENCH REVIEW" August 15, 2016 4.0 I used shop controller in the past . They just got way to expensive. I priced other programs and decided on digital wrench. They are easy on the wallet and have very good customer support. Digital wrench might not have everything shop controller has but they have everything a small shop needs and they are adding to it all the time. it Pros Ease of use once you lean the curve ,which is no to hard. Cons Not being able to pull up a single car past history or maybe i do not know how. Review Source Response from VMT Software August 15, 2016 James, In order to see a complete history for a customers car, click on the $ icon on the main screen, click on the find customer button. Then, click OFF the balances only checkmark and you will see all RO's, estimates, WIP's and Completed RO's (Invoices). To see just one vehicle, Click on the Vehicle Icon, select the vehicle, then click on the checkbox to the left of the vehicle. Not hard once you do it once. CB CATHRYN B. VP/Owner Automotive Used the software for: 2+ years ### "Excellent Value" August 8, 2019 5.0 I have been more than happy with this product from day one - we have been using it for over 4 years now and have no plans to change. Pros Efficient, fast, good value. Support is awesome! Cons That would be a questions for the users but they seem to be happy with the system. Reason for choosing Digital Wrench Functionality, speed of set up and talk to a real person anytime we need support. Review Source BN Brad N. Mechanic Automotive Used the software for: 1-2 years ### "Dig wrench review" August 8, 2019 5.0 Love it highly recommended Pros The daily jobs r listed nicely and love how it keeps track of mechanic times Cons Needs auto backup, need to have a better search bar Review Source Response from VMT Software August 8, 2019 Brad, Thanks for your review. I'm not sure if you have it turned on, but the program will ask you to backup (using our built-in backup program) whenever you exit the program. We don't do auto backups because database files need to be closed for a backup to function well. Call us on the search. We'll show you how to use the locator which is built in to almost every browse screen. EM EUGENE M. OWNER Automotive Used the software for: 2+ years ### "GENE'S HONEST REVIEW" August 12, 2016 5.0 HAVE BEEN USING PROGRAM FOR A LITTLE OVER 3YRS,HAD A FEW PROBLEMS IN THE BEGINNING BUT TECH SUPPORT WAS ONLY A PHONE CALL AWAY AND ALWAYS VERY HELPFUL.PROBLEMS WERE ALWAYS RESOLVED QUICKLY. Pros YOU CAN CUSTOMIZE TO YOUR NEEDS. PRICE IS FAR BETTER THAN ANY OTHER PROGRAMS I'VE LOOKED INTO. LIKE SNAP ON,NAPA,MITCHELL. Cons DON'T REALLY HAVE ANY. WOULD LIKE TO CUSTOMIZE A LITTLE MORE TO MY LIKING & PROBALY COULD IF I WAS MORE OF A COMPUTER WIZ. I KNOW JUST ENOUGH TO GET MYSELF INTO A JAM & THEN HAVE TO ASK MY SON FOR HELP. Review Source RS RICARDO S. OWNER Used the software for: 6-12 months ### "GREAT, LOVE THE SOFTWARE , RAY AND DON ARE THE BEST" June 5, 2018 5.0 MAKES THE COMPANY LOOK GOOD, WHEN WE CAN PULL UP A CUSTOMER IN SECONDS. Pros HOW EASY CAN THIS GET? THE LEARNING CURVE IS JUST TO EASY. I HAVE TRIED OTHERS AND THIS IS BY FAR THE EASIEST. THE INVENTORY MODULE IS GREAT. YOU CAN SEARCH ANYWAY YOU WANT. THE PURCHASE ORDER MODULE IS AS EASY AS DRAG AND DROP AND THE EMAIL OPTION MAKES IT SUPERB. THE END OF DAY CASH DRAWER OPTIONS ARE SUPER. ADDING NEW CUSTOMERS IS A BREEZE. AND OF COURSE THE FLEXIBILITY OF THE SOFTWARE AS A WHOLE IS JUST AWESOME. THE GUYS, DON AND RAY, AT DIGITAL WRENCH ARE ALWAYS LISTENING TO THEIR CUSTOMERS AND IMPROVING THEIR PRODUCT. GREAT VALUE, YOU GET A LOT FOR YOU MONEY. Cons WELL WHAT CAN I SAY I LIKE THE SOFTWARE. I WOULD LIKE MORE COLOR DOTS AND NEW AND IMPROVED TRAINING VIDEOS . Review Source JR Jeff R. Owner Automotive Used the software for: 2+ years ### "Outstanding Product " August 7, 2019 5.0 It’s been great and I plan on using for a long time. Pros I like how user friendly it is. The support is great. The cost is excellent. Cons I honestly can’t think of any negatives. Reason for choosing Digital Wrench This was the best for the money. Review Source BM Bill M. Owner Automotive Used the software for: 1-2 years ### "Love this program!" August 11, 2016 5.0 I'm a small, (two man) busy Auto repair shop owner who is not particularly computer savvy. This program is perfect for someone like me due to it's simplicity, and ease of use. The customer support is second to none. For my business, I don't use many of the functions available to me, but it's nice to know that they're there when I need them. Pros The simplicity and the customer support. Cons Honestly, there are a couple of very minor things that I need to understand, but are probably easily cleared up with a call to customer support. Otherwise, I'm completely satisfied with this program. Review Source NC Nic C. Owner Facilities Services Used the software for: 6-12 months ### "Simplicity with a great backbone. " August 11, 2016 5.0 I was looking for a program that was easy to use with a lot of features. I found digital wrench to be just that. There are a lot of features that I still dont take advantage of. Pros Ease of use, customer tracking, and parts list. Cons Not completely necessary, but would be nice to have a sales tax report integrated(maybe it does and I havent found it). Review Source Response from VMT Software July 10, 2019 The sales tax reports are under the End of Day area. There are two columns in the option, the left column is the report for the daily transactions. You should run the summary or detail report once a day then click on the purge and copy button. This transfers the information to the history file where you can get reports for whatever time period you set it for. This will give you income and taxes in those reports. SS Scott S. Owner Facilities Services Used the software for: 6-12 months ### "Perfect for small repair shops" September 6, 2016 4.0 I will start out with the bad first. As a small independent repair shop this software is nearly perfect. The only flaw it has for us is the fact that we cant track cores or do core tax that Oklahoma charges but we don't get back. however it is great for tracking inventory, techs time on jobs and is excellent for customer and unit number tracking for previous repairs. Overall I would buy this software over and over and over if needed. P.S. Jim was excellent at writing a specific repair order format just for our company. Pros customer and unit number tracking and parts inventory and reorder ability. Cons cores and core tax issues. Review Source Response from VMT Software September 6, 2016 Thanks for your review Scott. I will make sure the core charge issue is put on our ToDo List. Similar Products Featured ## Related categories [Auto Repair](https://www.capterra.com/auto-repair-software/)[Marine](https://www.capterra.com/marine-software/)