# Page 3 | Digital Wrench Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Digital Wrench the right Auto Repair solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123477/Digital-Wrench/reviews

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Digital Wrench

4.7 (77)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 3 - Reviews of Digital Wrench

## Showing most helpful reviews

Showing 51-75 of 77 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Jesus C.  
Owner  
  
Used the software for: 2+ years

### "Best software "

August 10, 2016

5.0

I have used this software every day for several years and its always worked great. Have never had any issues with it. If I had any questions on any feature tech support was always ready to help and answer any question that I may have

Pros

Tech support is the best. Always a fast response.

Cons

None

Review Source

DR

Donna R.  
Office Manager  
Automotive  
Used the software for: 2+ years

### "Digital Wrench Review A+"

August 10, 2016

5.0

Great software and the customer service is awesome. These guys are very professional and helpful. Glad I found this product. Better than all the others out there by far!

Pros

All of it!

Cons

None of it.

Review Source

MN

Mike N.  
Office Cleark  
Automotive  
Used the software for: 1-2 years

### "Awesome Software"

August 10, 2016

5.0

I love this software, it does everything we need and more. As a fairly young shop we are still finding new features and learning how to use them. Any time we have a question, the never hesitate to help us out and walk us through any new feature or problem we may be having.

Pros

Lots of features and really simple to use, great customer service.

Review Source

RM

Robert M.  
Owner  
Automotive  
Used the software for: 6-12 months

### "Easy and Functional."

August 11, 2016

5.0

I run a one man one bay shop. I needed something affordable and useful. I say useful because some of the more expensive management packages have way more features/options than I need.

Pros

Super easy to run. No learning curve, installed and started using.

Cons

Cannot use with my Realtime Labor guide online subscription.

Review Source

Response from VMT Software

August 11, 2016

Robert, We have talked with Real Time Labor guide last month. They have a CD version that we are compatible with. They do not have an interface for their on line system yet.

RS

Ron S.  
Owner  
Automotive  
Used the software for: 1-2 years

### "My review of Digital Wrench"

February 15, 2019

5.0

Digital wrench allows me to easily make work orders and invoices. The customer support is beyond good.

Pros

It took me a little while to get used to using the software but CSR were there to get me on my way.

Cons

There really isn't anything I can say negative about Digital Wrench.

Review Source

AM

Andy M.  
Manager  
Automotive  
Used the software for: 6-12 months

### "Digital Wrench Review"

August 10, 2016

3.0

Overall the software is sufficient for my needs, however the report part is not complete and should be improved.

Pros

It is simple enough and somewhat comprehensive.

Cons

You can not open invoices in a lot of reports(example ; Brows invoices). The inventory report does not give the total amount for each vender. The history on inventory items needs improvement.

Review Source

Response from VMT Software

August 10, 2016

Andy, Give us a call and we'll go over your idea's and see if we can get them resolved.

JB

JONATHAN B.  
SERVICE MANAGERMASTER CERTIFIED MARINE TECHNICIA  
Facilities Services  
Used the software for: 1-2 years

### "BEST VALUE SERVICE SOFTWARE HANDS DOWN!"

August 10, 2016

5.0

I WAS DOING PARTS AND SERVICE ORDERS BY HAND FOR YEARS. AFTER GETTING DIGITAL WRENCH, I AM ABLE TO SHAVE HOURS OFF OF MY DAY AND KEEP RECORDS AT A BUTTONS REACH. THE TECH SUPPORT IS SECOND TO NONE!

Pros

EASE OF USE, VERY AFFORDABLE.

Cons

NONE!

Review Source

MJ

Michael J.  
Automotive Instructor  
Education Management  
Used the software for: 2+ years

### "Career and Technical School"

August 11, 2016

4.0

Digital wrench has been been a great tool for our automotive program. We are able to show students how to write repair orders on a computer and maintain a customer database at the same time.

Pros

We have enjoyed being able to store customer information. It is a time saver once a customer's information has been imputed.

Cons

There are a lot of steps to remember, so you need to use the program frequently to get familiar with it.

Review Source

AR

Al R.  
CEO  
Automotive  
Used the software for: 6-12 months

### "Digital wrench"

August 10, 2016

4.0

Used about a year still learning Parts inventory works good packages some times hard to setup Would be nice to pull up cust. From closed work orders

Pros

Support

Cons

Not linked to parts store

Review Source

Response from VMT Software

August 10, 2016

Al, If you view a closed RO you can click on the customer edit icon at the top and edit the customer and it will copy the customer info into the closed RO. Call if you need help with that or it is something else.

DH

David H.  
Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Best Software For a Truck Repair Shop"

August 11, 2016

5.0

I have had this software for over a year now and have had no complaints at all. It has made my job a lot easier. Plan to keep from now on.

Pros

Bookkeeping.

Cons

None

Review Source

RP

Reggie P.  
Business owner of a motorcycle shop  
Automotive  
Used the software for: 6-12 months

### "Digital Wrench"

August 11, 2016

5.0

This program is so easy to use and it saves me time. Customer service is the best. Do your self and your business a favor and get this program! Well worth the $$$!

Pros

Keeps track of my most common sales and repairs.

Cons

Reports took me a while to understand but once I did it a few times the better I liked it.

Review Source

CT

Chung T.  
Member  
Automotive  
Used the software for: 6-12 months

### "Its a great shop siftware!"

August 11, 2016

5.0

This software is great & Don is very helpful and knowledgable. Tried other softwares in the past. Either it's too expensive or it doesn't work as it should.

Pros

It's easy to use & keeps track of everything I need so far. So far so good.

Cons

Not at this moment.

Review Source

WC

WILLIAM C.  
OWNER  
Automotive  
Used the software for: 6-12 months

### "Digital Wrench, ANOTHER TOOL FOR SHOP SUCCESS!"

August 12, 2016

5.0

I HAVE A SMALL SHOP. HAVE HAD THE BIG NAME COMPANIES SOFTWARE. BUT THE BIG MONTHY FEES WERE A BIG BURDEN. DIGITAL WRENCH HAS A SMALL MONTHLY FEE WITH NO CONTRACT. START WHEN YOU WANT, END WHEN YOU WANT. IT HAS ALOT OF FEATURES AND DOES MORE THAN ENOUGH. IT HAS WORKED WELL FOR MY SHOP. THIS PROGRAM ACTUALLY ALLOWS ME TO BE MORE PROFITABLE. I JUST PUT THE PARTS AND LABOR IN, IT DOES ALL THE FIGURING. WHAT THE BOTTOM LINE IS, THAT'S THE REPAIR COST.

Pros

NO CONTRACT. EASY TO USE. HAS ALOT OF FEATURES IN THE PROGRAM. LOOKS PROFESSIONAL.

Cons

DON'T REALLY HAVE ANY.

Review Source

LM

Luis M.  
Account executive  
Automotive  
Used the software for: Less than 6 months

### "Good software to manage and organize a small business"

December 11, 2018

5.0

Pros

I really like that is really easy to keep track of our inventory on the inventory module.Really easy to use.

Cons

I would like them to add more trainning videos. The ones there help make the most out of the software.

Review Source

TZ

Tim Z.  
Headmech  
  
Used the software for:

### "Fits any shop."

November 17, 2014

5.0

We have used VMT's Didital Wrench for more then 12 years. I work at a Golf and Country Club. We have 208 golf carts and alot of turf equipment. This program lets track it all. I have about $250,000 in parts and it is nice to go to one place to find it. It is a ez program to set up and use. One new thing they came out with is the daily reminder to back up everything. We do about 5 invoices daily. When I have had a problem Don always helps me fix it. So great coustomer service. The only con is that when one of the members leaves we can not del. there costumer number. Great program!

Review Source

Response from VMT Software

August 10, 2016

Tim, In the new version you can transfer all Ro's along with the vehicle to a new customer, then delete the old customer.

JC

Jesus C.  
Owner  
  
Used the software for:

### "Customer use."

November 5, 2014

5.0

Pros: We have been using this for about 3 year now and we love it. I recommend it to anyone who has a repair shop. All of the updates are free and the customer service is the best. Any time I call Don for tech support he always has time for us. Getting updates, how to access certain features on the software and any questions we may have. Thank you Don. Cons: When you first get the software I didn't have any instruction on how to use, but calling tech support was really helpful.

Review Source

Response from VMT Software

November 5, 2014

Thank you Jesus. Just so you know, we have the help files that can also be printed if you need a hard copy. Also, there are several videos online that can be a great help for beginners.

CJ

Cory J.  
Owner / operator  
Automotive  
Used the software for: Less than 6 months

### "Nce touch "

August 8, 2019

4.0

Helpful

Pros

Saves me time, time Is money Can import part numbers

Cons

Have to think on this one.

Review Source

ES

Edward S.  
  
  
Used the software for: Less than 6 months

### "Digital Wrench review"

August 11, 2016

5.0

Looked long and hard to replace our old system and found Digital wrench and it has been working great we have 3 work stations and they all work great together, way more efficient now that we changed up to Digital Wrench. Ray and Don have always been there when needing a question asked support is great.

Review Source

JH

Joshua H.  
Owner  
Automotive  
Used the software for: Less than 6 months

### "Great program! Easy to use and find what you need. Great support team, highly reccomended!!"

August 10, 2016

5.0

Great program! Easy to use and find what you need. Great support team, highly reccomended!! I have already told the other companies in the area about and they said they were going to gove it a try.

Review Source

MH

Mitchell H.  
Manager  
Automotive  
Used the software for: Less than 6 months

### "wrench support"

August 13, 2016

3.0

I have been using this software since the beginning of June and have found that the below listed cons if fixed would help immensely!

Pros

Windows based

Cons

Not vin. driven. No auto complete.

Review Source

FS

Frank S.  
Owner  
  
Used the software for:

### "Great Software at a Great price"

December 8, 2015

5.0

Ray has been great in helping me set up the software. The program is very stable with no glitches. Ray also does update on a regular bases.

Review Source

DF

Don F.  
Software Support  
  
Used the software for:

### "We are a small automotive repair shop"

March 31, 2016

5.0

The software is at a great price point, the purchased version does not expire (like our past program). Support has been extremely prompt and efficient along with well engineered updates. The customer support is refreshing, whereas a live person is happy to help, even small businesses like ours. I would recommend the free trial to see a great functional snapshot of the product.

Review Source

LM

Lloyd M.  
  
  
Used the software for:

### "Couldn't operate without this program!"

November 1, 2016

5.0

We started using Digital Wrench in our motorcycle shop about 3 years ago. We couldn't imagine how much it was going to help us with day to day operations. The customer service is always very helpfull and understands that we repair motor vehicles, not computers!

Review Source

SL

STEWART L.  
MANAGER  
  
Used the software for:

### "GREAT PRODUCT VERY EASY TO USE AND NAVAGATE THROUGH"

October 15, 2015

5.0

I CAN ONLY SAY GOOD THINGS ABOUT IT. IM NOT THAT COMPUTER SAVVY SO THIS PROGRAM IS VERY EASY TO UNDERSTAND. I WOULD RECCOMEND TO ANY ONE LOOKING FOR AUTO REPAIR SOFTWARE.

Review Source

DM

DAVE M.  
  
  
Used the software for:

### "The best repair program ever invented "

December 19, 2016

5.0

Very easy to setup. Very easy to learn, very easy to enter information support is a click or a phone call away answered all the questions right away.

Review Source

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