Who Uses This Software?

Healthcare Schools & Universities Staffing & HR Property Management Waste & Utility Non-Profits Religious Groups Retail Medical Practice Hospital & Urgent Care Event Planning Business


Average Ratings

27 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $7.50/month
    See pricing details
  • Pricing Details
    No contracts. Pay-As-You-Go or Monthly plans available.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Call-Em-All
  • www.call-em-all.com
  • Founded 2005
  • United States

About Call-Em-All

Call-Em-All provides voice broadcasting, mass texting and text conversations to a variety of organizations looking to deliver important messages to groups and individuals. No marketing, political, or fundraising messages are allowed on the platform. Call-Em-All has been in business since 2005, is privately held, and uses a platform developed fully in-house.


Call-Em-All Features

  • Contact Management
  • Geo Targeting
  • Mass Notifications
  • Scenario Planning
  • Templates
  • Two-Way Communication
  • Appointment Scheduling
  • Calendar Management
  • Email Reminders
  • IVR / Voice Recognition
  • Online Booking
  • Payment Reminders
  • Recurring Appointments
  • Rescheduling
  • SMS Messaging
  • Two-Way Messaging
  • Call Center Management
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Lead Management
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Surveys
  • Activity / News Feed
  • Audio / Video Conferencing
  • Blogs
  • Chat / Messaging
  • Employee Directory
  • Event Calendar
  • File Sharing
  • Knowledge Management
  • Newsletter Management
  • Surveys & Feedback
  • Blogs
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • Newsletter Management
  • Photo Gallery
  • Social Sharing
  • Survey Management
  • Telephony
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

Call-Em-All Reviews Recently Reviewed!


Easy fast robocalls!

Nov 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: IT's quick and easy to setup a robocall to my employees. It helps me get the word out easily and efficiently!

Cons: I think that there should be a way to change the recording for a scheduled call. If you have already set it up, you have to cancel and redo it to change the recording.....this is dumb

Overall: It's a very nice platform, very versatile, and no complaints!!!!

Vendor Response

by Call-Em-All on November 20, 2018

Hi Curran,
Thanks for the feedback. We were able to look at your Call-Em-All account and it looks like you are on our older platform. We have released a newer version of our service that would allow you to input new audio into a scheduled broadcast instead of having to delete and redo the entire broadcast again. The upgraded pages can only be changed over by the master account holder. If you'd like to let them know or have them reach out, we're happy to help! There is no cost to upgrade.

I hope this information was helpful. Please feel free to give us a call at 877-226-3080 if you have any additional questions or need any assistance. We're happy to help!

Great for churches!

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The flexibility that Call-Em-All offers is stellar! The ability to survey your call recipients is great. If you do the subscription, having the ability to send unlimited calls and texts and not having to be concerned about how many credits you're using is a relief. I think the price is very reasonable also.

Cons: I have used another texting software solution that had an accompanying app that was very nice. I wish CEA had one that you could receive notifications of replies to your text broadcasts and quickly send a reply of your own back. It would make the conversation ability of the software much easier.

Overall: I'm utilizing CEA at my church in the following ways. 1) We send out a short (30-40 second) devotional every weekday morning from our pastors that we record ahead of time. We have had a very good response with this and have many people subscribed who don't even go to our church! 2) We send out vans to pick youth up in our community for our midweek youth group and use the texting features of CEA to send RSVP texts that the kids reply to so we can plan our van routes. 3) We use both calls and texts for special announcements we need to get to our congregation quickly. These include emergency prayer requests, weather cancelations, important reminders, etc. Overall, CEA has been a great service for us and we don't regret anything about signing up with them!

review

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Helps us communicate quickly and easily to send updates, reminders, and more in an easy to use fashion.

Cons: Some mobile users like to receive a voicemail instead of a text. It would be nice to have an option to switch them to voicemail instead of text, with text being the default. We are able to work around this by sending a separate voice only message to those few numbers who want a voicemail instead of text. We like the new feature that allows you to select the previous voicemails so we don't have to call in to record a second message for these recipients.

Overall: We use the system daily to stay in communication with our church family. We send out encouraging messages as well as important prayer requests, schedule changes, reminders, updates, and more. This helps us stay connected with each other every day.

Great Customer Service

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Call 'Em All interface is very user-friendly. If you are not able to find something quickly, there is always a representative available to chat.

Cons: Honestly, I haven't found anything that I do not like about the software. It's easy to navigate and is formatted nicely for easy readability.

Overall: We've had great success with Call 'Em All, from adding the text messaging feature to our account, to friendly and helpful staff available via phone or chat to help with any problems (usually user error) we run in to. I would recommend this product to anyone needing to communicate on a large scale to clients and customers.

Capterra loader

Excellant Service!

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that we can set up calls and texts days in advance without the worry of forgetting! Very convenient way to communicate with all of our associates all times of day no matter where we are at or what we are doing!

Cons: I only have great things to say! I have not had any trouble with the program at all!

Overall: We are super busy ! Our offices are open 8 am - 5 pm but we have folks working all over the state at all times of the day and night, Call em all allows our staff to communicate with high volumes of folks at all time quickly and efficiently with out even having to have lift a phone!!

Call-Em-All Integration with F1

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: CEA is used mainly for texting our congregants. With this integration, you have to keep your groups in F1 updated, as they import into CEA and can be pulled at any time. After the initial connection with F1, it imports your groups but as you update the groups in F1, it will update them in CEA. The experience of creating a text broadcast/campaign is so easy, they literally walk you through step-by-step instructions. We not only enjoy the broadcasts, but the ability to follow up to replies sent from our congregants is huge. When people have questions, we can reach back out to them and let them know if we have answers to their questions/requests.

Cons: The only con about this software is that initial set up of messengers (people who can use the software) was a little confusing, but after time I understood what it took to create the accounts correctly.

Overall: We switched from using a software called MoGiv that did not handle a big issue well. The integration MoGiv had with F1 was sloppy at best, but most of all the support received when issues were had was minimal and not clear. We were down for two months at one point with no information as to why this issue had happened and we were continually told that they were just, "working on it".

Staff Scheduling

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The program allows us to separate our staff by departments and ft/pt/casual positions. We can customize our search pending the shift that needs covering. It saves us so much time and money when it comes to filling shifts and you can do it from any computer or location. It is great for doing fan out call for when you have those emergencies.

Cons: We are in Canada and I hate the exchange rate even though the program saves us thousands of dollars a year.

Overall: Our issues have been minor and were resolved right away.

Call em all is awesome!

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very user friendly and easy to navigate when scheduling a broadcast

Cons: Sometimes the broadcasts are a couple of minutes later than the time I scheduled

Overall: It is an awesome software I can use to communicate with the disciples of my church because it's through text message. And yes there are apps like Facebook that you can communicate with many people at once however not everyone has or check their Facebook at all times. And with text everyone gets the message!

Tracy, Public Library Administrative Assistant

Nov 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Call-Em-All is easy to use and quick to set up. Start to finish is only a couple of minutes.

Cons: It conflicts with the Do Not Call registry, so those patrons will not be contacted.

Overall: We used to call patrons when their materials were available, but it was a tedious and manual process. Using Call-Em-All frees up staff to interact with and assist more patrons.

Update

Nov 09, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a real time saver, making numerous calls with little effort on my part. I use it daily to contact hundreds of contractors using very little time on my part.

Cons: I'm not sure that I like the updated version as much as the previous one.

Overall: Mu overall experience with Call-em All is definitely positive and I would recommend them.

Making multiple calls without losing your mind!

Nov 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That we are able to create groups and adjust(adding/deleting)as needed.

Cons: When using a previously sent text group message I am not able to use the "reuse this group" feature that is available on the voice messages. I have to go thru a few steps to reuse a saved grouping that is inconvenient at times.

Overall: Before CEA we were making hundreds of calls by hand, listening to endless voicemail recording. It was painstaking. CEA takes the pain away!

super easy

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using Call-Em-All for many years. Great service and easy to set up calls and texts.

Cons: we dont use the service on our phones to set up mobil calls

Overall: Saves us time and money. Makes it easy to communicate with our patients

Call-Em-All evaluation

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and speed. Immediate receipt for recipient!

Cons: There is nothing to dislike about this software.

Overall: Other mass texting companies have not met our expectations like Call-Em-All has! The ease of usage, expedited recipient notifications and Spanish symbols recognition is a must for our need and all are provided by this company. I've very satisfied and recommend this service to everyone I speak with.

Great service

Nov 16, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use and easy to add clients into and do the calls and texts

Cons: We really don't have any cons in regards to the software.

Overall: We have had a great experience with Call Em all

Great Service that saves time and improves communication.

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, makes communicating with everyone a breeze.

Cons: We like everything about it. There are no cons.

Overall: Communicating with all residents in a senior living community.

Great Experience

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Call-em-all is simple to use. Makes meeting staffing needs much quicker.

Cons: We have had no issues using call-em-all. It works well.

Easy to use!

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Price and unlimited amount of messages we can send

Cons: What I like least about the software is the survey requires at least 40 letters when I just want to say there is nothing I like leave about this software.

Overall: It does what we need it to do without any problems. Its a hassle-free tool that is reasonably priced.

Call-Em-All simplifies our processes

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, calls are sent out very quickly, get a report on what calls went through to live person, voice mail, or failed.

Cons: The emails when the calls are complete only go to the main user of the account. It would be nice if each user could get the email when the calls are completed.

Love it

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can schedule when You send out your message

Cons: That you can only do 320 characters per text

Overall: It's worked pretty good

Great job.

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use. We get consistent messaging out to our customers.

Cons: We would like to increase the way we use them.

Overall: We have been very satisfied customers for over five years. Keep up the good work.

Call-em-all

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The process is so easy to use, works flawlessly .

Cons: Sometimes members don't get all of the message

Overall: This experience has been wonderful for our church in getting out information quickly for our members

On-call Manager

Nov 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: blasting / texting out information to our staff - it's quick! For some reason they respond to it quicker than email.

Cons: Skips - We've been told by our staff that the audio (sounds) sometimes overlap during the call while leaving the message.

Overall: Overall it's good.

Great for mass texting

Nov 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love call em all, especially their mass texting feature. We like to send out updates and specials using their mass texting feature. If clients do not have a cell phone, call em all gives us the opportunity to send out an automated phone call so those clients are not missing out on important information. Very user friendly and if you ever have any questions, their support staff if there is to help with quick responses

Cons: No cons about this software yet. We've been using it for a few months and love it!

Overall: After a few months of implementation, I've found that we have a lot more turn around on our specials and better outreach on important information using call em all versus our old method of sending out emails. Everyone checks their phones daily, but not everyone checks their emails daily. Great versatile software that helps us deliver important information fast across all of our clients. Highly recommended!

Capterra loader

Excellent Service, High-Volume Outreach

Nov 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We always found the software very easy to use, had excellent technical support, and the entire team was always very responsive to our needs.

Cons: If the usage is spread too heavily, the costs could expand rapidly with multiple users.

Overall: It helps us to more easily reach out to a large number of interested applicants.

CEA

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It very easy and quick to use and the results are very fast!

Cons: Maybe a bit more help if a file has been incorrectly uploaded.

Great Item for Large Need

Nov 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to reach large number of individuals in a timely manner

Cons: The process to set up the call sometimes takes me longer than I have time for (interruptions on my end).

Overall: Great product!

Call-Em-All Review

Nov 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Call-em-all is easy to use, I was new to the system but it didn't take long to use

Cons: I have no complaints, we are happy with the success.