---
title: "Text-Em-All Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Text-Em-All the right Emergency Notification solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/123478/Text-Em-All/reviews/"
page_type: "reviews"
language: "en"
---

Text-Em-All

4.7 (53)

[View alternatives](https://www.capterra.com/p/123478/Text-Em-All/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated August 4th, 2026

# Reviews of Text-Em-All

Ease of use

4.7

Customer Service

4.6

## Pros and Cons in Reviews

FS

Faith S

Customer Service Specialists Farming, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Flexible, reliable and secure software.“

September 20, 2023

MR

Mary R

Account ManagerStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years.

“We tried it for about a year and decided it was not for us.“

November 12, 2024

FS

Faith S

Customer Service Specialists Farming, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Try it and implementation will be smooth for you.“

September 20, 2023

## Showing most helpful reviews

Showing 1-25 of 53 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Brennan C.  
Corporate Recruiting Department Director  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Excellent Service, High-Volume Outreach"

November 9, 2018

5.0

It helps us to more easily reach out to a large number of interested applicants.

Pros

We always found the software very easy to use, had excellent technical support, and the entire team was always very responsive to our needs.

Cons

If the usage is spread too heavily, the costs could expand rapidly with multiple users.

Review Source

JJ

Jessica J.  
HR Assistant  
Oil & Energy  
Used the software for: 2+ years

### "Excellent Service"

September 26, 2019

5.0

My company uses the service to send messages out to employees letting them know they if a certain document needs to be turned in that has expired or if they are eligible for benefits. Our safety department also uses the software to keep employees up to date on training.

Pros

Ease of use Convenience factor User Friendly

Cons

Limited characters when sending out a text, but I'm not that's not your rule

Reason for choosing Text-Em-All

Quality of Service

Review Source

Response from Text-Em-All

October 3, 2019

Thanks for the positive feedback

CW

Cindy W.  
Cook  
Restaurants  
Used the software for: I used a free trial

### "Why we choice text -em -all"

August 14, 2021

3.0

Can send out more detailed directions

Pros

Ability to stay in touch no matter what with employees

Cons

Cost of products. Other than that I thought it worked grear

Review Source

TC

Tara C.  
School Counselor  
Education Management  
Used the software for: 2+ years

### "Great Customer Service"

November 12, 2018

5.0

We've had great success with Call 'Em All, from adding the text messaging feature to our account, to friendly and helpful staff available via phone or chat to help with any problems (usually user error) we run in to. I would recommend this product to anyone needing to communicate on a large scale to clients and customers.

Pros

The Call 'Em All interface is very user-friendly. If you are not able to find something quickly, there is always a representative available to chat.

Cons

Honestly, I haven't found anything that I do not like about the software. It's easy to navigate and is formatted nicely for easy readability.

Review Source

CK

Clint K.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Staff Scheduling"

November 9, 2018

5.0

Our issues have been minor and were resolved right away.

Pros

The program allows us to separate our staff by departments and ft/pt/casual positions. We can customize our search pending the shift that needs covering. It saves us so much time and money when it comes to filling shifts and you can do it from any computer or location. It is great for doing fan out call for when you have those emergencies.

Cons

We are in Canada and I hate the exchange rate even though the program saves us thousands of dollars a year.

Review Source

EJ

Elaine J.  
Administrative Manager/Human Resources  
Law Practice  
Used the software for: 2+ years

### "Use for Emergencies Only"

March 12, 2020

5.0

Pros

The ability to reach everyone by phone and text message within seconds.

Cons

Because we use this software so infrequently, there are some updates that can be confusing when trying to set up at a moments notice for emergency notifications. Not a lot of time to review new features and functions BECAUSE of the type of usage and fear of using the software incorrectly because of this.

Review Source

Response from Text-Em-All

March 15, 2020

Elaine, Thank you for the review and for providing valuable feedback on the ways in which we can improve our service. If you are still experiencing an issue with the creation of your voice or text broadcast, our customer service team is available to help answer any questions by email at support@call-em-all.com or by phone at 877-226-3080.

rH

rose H.  
office manager  
Retail  
Used the software for: 2+ years

### "CALL-EM-ALL SAVES TIME"

May 7, 2020

5.0

We use Call-Em-All to inform customers of parts received and repairs completed. Easy, peasy.

Pros

In today's fast paced world, Call-Em-All is a breath of fresh air. It is surprisingly easy to use--easier than buying on Amazon! You are led through the process with prompts and only takes seconds to use. The cost is minimal and well worth it.

Cons

I've yet to find any problems with this product. The option to add number individually or download a group is a plus.

Review Source

Response from Text-Em-All

May 12, 2020

Rose, We really appreciate that you took the time to leave us a great review and we are blushing that you consider us "easy to use--easier than buying on Amazon". Thanks for being a valued Call-Em-All customer.

VC

Victor C.  
Minister  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Call em all is awesome!"

November 20, 2018

5.0

It is an awesome software I can use to communicate with the disciples of my church because it’s through text message. And yes there are apps like Facebook that you can communicate with many people at once however not everyone has or check their Facebook at all times. And with text everyone gets the message!

Pros

It is very user friendly and easy to navigate when scheduling a broadcast

Cons

Sometimes the broadcasts are a couple of minutes later than the time I scheduled

Review Source

LM

Lewis M.  
Pastor  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Perfect for quick communications"

August 14, 2020

5.0

Pros

Everybody reads their text. Text-Em-All ensure that when I need to communicate with my church...it gets to them. LOVE it.

Cons

Im sure there are shortcomings, but so far I have found them.

Review Source

MG

Mitzie G.  
Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Best return on investment!!!"

April 13, 2020

5.0

It has been a huge time saver for my office staff. We can send texts and calls for open shifts and my staff can spend their time filling requests rather than being on the phone all day trying to reach staff individually. I love this service.

Pros

Easy to use. Cuts staffing time in half. Employees call us rather than us calling them.

Cons

No cons. The format is simple. I wouldn't change a thing

Review Source

Response from Text-Em-All

May 12, 2020

Mitzie, Thank you for taking the time to leave us a great review. We are glad that you consider our automated calling and mass texting product a good investment. Let us know if there is any way that we can make your experience with Call-Em-All even better.

AE

Allessia E.  
Partner and Communications Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great to send out a quick announcement"

February 20, 2019

4.0

I think this is an affordable way to contact people quickly.

Pros

This is so easy to use, simply input your call database and record a message. It will call for you and then send you a report. This is great for our non-profit announcing when we are speaking in the area.

Cons

I don't have any complaints from my experience.

Review Source

CR

Christi R.  
HR Manager  
Automotive  
Used the software for: Less than 6 months

### "Very user friendly"

August 3, 2020

5.0

Pros

I like the reporting to tell you who has received the message and who has not. I can then follow up with those people.

Cons

When I am typing in a message to one person, there is a delay in between each letter that I type. It is annoying.

Reason for choosing Text-Em-All

Another division had success with it.

Review Source

Response from Text-Em-All

August 10, 2020

Christi, Thank you for taking the time to leave us a review. We are happy to hear that our reporting feature has been a great resource for your company to reference. We are sorry you are experiencing a lag when typing out a text message and are looking into the matter.

rR

robin R.  
Administrative Assistant  
Consumer Services  
Used the software for: 6-12 months

### "Call-Em-All simplifies our processes"

November 12, 2018

5.0

Pros

Ease of use, calls are sent out very quickly, get a report on what calls went through to live person, voice mail, or failed.

Cons

The emails when the calls are complete only go to the main user of the account. It would be nice if each user could get the email when the calls are completed.

Review Source

LB

Lindsey B.  
Talent Lead  
Staffing and Recruiting  
Used the software for: 2+ years

### "Call em all- QUICKLY!"

May 7, 2019

5.0

So many benefits! Highly recommend!

Pros

How great it is to meet multiple people at once for the same exact reason? It saves valuable time and money for our staffing side of the company.

Cons

I wouldn't say their is any software cons, just simple user error cons at times.

Review Source

Response from Text-Em-All

May 8, 2019

Thanks for the awesome review! We take a lot of pride in your feedback and we understand our staffing firm partners need their messages to go out quickly and to large groups of contacts.

RS

Roslyn S.  
Secretary  
Religious Institutions  
Used the software for: 1-2 years

### "Call em all"

November 30, 2019

5.0

Pros

usefulness of being able to communicate with members.

Cons

usability, specifically around past messages.

Review Source

JL

Jeanne L.  
On Call Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "On-call Manager"

November 20, 2018

4.0

Overall it's good.

Pros

blasting / texting out information to our staff - it's quick! For some reason they respond to it quicker than email.

Cons

Skips - We've been told by our staff that the audio (sounds) sometimes overlap during the call while leaving the message.

Review Source

TM

Tony M.  
Safety Coordinator  
Packaging and Containers  
Used the software for: 6-12 months

### "Functionality"

April 8, 2020

5.0

Pros

Ease of use. The options are pretty good but not too many to make it confusing.

Cons

I wish I could send one message and different groups be delivered at different times because of shifts.

Review Source

MP

Melanie P.  
Client Services Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Call-Em-All Review"

November 20, 2018

4.0

Pros

Call-em-all is easy to use, I was new to the system but it didn't take long to use

Cons

I have no complaints, we are happy with the success.

Review Source

Jill L.  
HR Manager  
Human Resources  
Used the software for: Less than 6 months

### "One Stop Shop"

August 10, 2026

5.0

Easy to navigate. One stop shop can text and call all in one. Easy to navigate. Instructions were step by step. Provided good instructions. The price was fair and fit our company.

Pros

Easy to navigate. Instructions were step by step. Provided good instructions. The price was fair and fit our company.

Cons

We do not have any cons at this time. Text-Em is met our needs both finically and they are easy to access

Review Source

MR

Mary R.  
Account Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Test Em All....just okay...."

November 12, 2024

3.0

We tried it for about a year and decided it was not for us.

Pros

We liked that we could purchase texts in smaller increments.

Cons

We did not like that the text messages look so automated and impersonal. That is why we switched to Text Request.

Alternatives considered

[Text Request](https://www.capterra.com/p/167015/Text-Request/)

Reason for choosing Text-Em-All

Recommendation from another staffing partner

Review Source

FS

Faith S.  
Customer Service Specialists  
Farming  
Used the software for: 2+ years

### "Extremely fast."

September 20, 2023

5.0

Flexible, reliable and secure software.

Pros

I was happy to learn that this software could be applied on my industry. Rumors had it that it's all about healthcare businesses. I beg to defer since Text-Em-All has worked perfectly well for me. It makes work easy and enjoyable. Am glad for the easy to use dashboard. Real time notifications and quick response. Try it and implementation will be smooth for you.

Cons

Everything is great about Text-Em-All. Their terms and conditions are favourable and easy to follow. No challenges.

Review Source

Heather L.  
Area Manager  
Human Resources  
Used the software for: 2+ years

### "Excellant Service! "

November 20, 2018

5.0

We are super busy ! Our offices are open 8 am - 5 pm but we have folks working all over the state at all times of the day and night, Call em all allows our staff to communicate with high volumes of folks at all time quickly and efficiently with out even having to have lift a phone!!

Pros

I love that we can set up calls and texts days in advance without the worry of forgetting! Very convenient way to communicate with all of our associates all times of day no matter where we are at or what we are doing!

Cons

I only have great things to say! I have not had any trouble with the program at all!

Review Source

VR

Verified Reviewer  
Systems and Software Manager  
Religious Institutions  
Used the software for: 6-12 months

### "Call-Em-All Integration with F1"

October 9, 2018

5.0

We switched from using a software called MoGiv that did not handle a big issue well. The integration MoGiv had with F1 was sloppy at best, but most of all the support received when issues were had was minimal and not clear. We were down for two months at one point with no information as to why this issue had happened and we were continually told that they were just, "working on it".

Pros

CEA is used mainly for texting our congregants. With this integration, you have to keep your groups in F1 updated, as they import into CEA and can be pulled at any time. After the initial connection with F1, it imports your groups but as you update the groups in F1, it will update them in CEA. The experience of creating a text broadcast/campaign is so easy, they literally walk you through step-by-step instructions. We not only enjoy the broadcasts, but the ability to follow up to replies sent from our congregants is huge. When people have questions, we can reach back out to them and let them know if we have answers to their questions/requests.

Cons

The only con about this software is that initial set up of messengers (people who can use the software) was a little confusing, but after time I understood what it took to create the accounts correctly.

Review Source

MF

Mark F.  
Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Great for churches!"

November 15, 2018

5.0

I'm utilizing CEA at my church in the following ways. 1) We send out a short (30-40 second) devotional every weekday morning from our pastors that we record ahead of time. We have had a very good response with this and have many people subscribed who don't even go to our church! 2) We send out vans to pick youth up in our community for our midweek youth group and use the texting features of CEA to send RSVP texts that the kids reply to so we can plan our van routes. 3) We use both calls and texts for special announcements we need to get to our congregation quickly. These include emergency prayer requests, weather cancelations, important reminders, etc. Overall, CEA has been a great service for us and we don't regret anything about signing up with them!

Pros

The flexibility that Call-Em-All offers is stellar! The ability to survey your call recipients is great. If you do the subscription, having the ability to send unlimited calls and texts and not having to be concerned about how many credits you're using is a relief. I think the price is very reasonable also.

Cons

I have used another texting software solution that had an accompanying app that was very nice. I wish CEA had one that you could receive notifications of replies to your text broadcasts and quickly send a reply of your own back. It would make the conversation ability of the software much easier.

Review Source

CH

Curran H.  
onsite manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Easy fast robocalls!"

November 9, 2018

4.0

It's a very nice platform, very versatile, and no complaints!!!!

Pros

IT's quick and easy to setup a robocall to my employees. It helps me get the word out easily and efficiently!

Cons

I think that there should be a way to change the recording for a scheduled call. If you have already set it up, you have to cancel and redo it to change the recording.....this is dumb

Review Source

Response from Text-Em-All

November 20, 2018

Hi Curran, Thanks for the feedback. We were able to look at your Call-Em-All account and it looks like you are on our older platform. We have released a newer version of our service that would allow you to input new audio into a scheduled broadcast instead of having to delete and redo the entire broadcast again. The upgraded pages can only be changed over by the master account holder. If you'd like to let them know or have them reach out, we're happy to help! There is no cost to upgrade. I hope this information was helpful. Please feel free to give us a call at 877-226-3080 if you have any additional questions or need any assistance. We're happy to help!

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