# Page 5 | Beds24 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Beds24 the right Channel Management solution for you? Explore 117 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123511/Beds24-com/reviews --- Beds24 4.7 (117) [View alternatives](https://www.capterra.com/p/123511/Beds24-com/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Beds24 ## Showing most helpful reviews Showing 101-117 of 117 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer 代表 Leisure, Travel & Tourism Used the software for: Less than 6 months ### "サポートが手厚く助かります。" September 27, 2023 5.0 Pros 各機能の細かい設定が可能な上、導入時に不明な点があればサポートの方がすぐに対応してくれるので助かります。 Cons 現状特に感じません。noteに掲載されている機能の解説や他施設の分析もとても勉強になります。 Review Source PD Pascale D. Manager Commercial Real Estate Used the software for: 6-12 months ### "Beds 24 : very powerful and flexible software. " March 21, 2019 5.0 Pros What ever you want to set up, you will be able to do it. The customer service is always here to help. Whatever is the subject of your question. This answer will be there a few hours after you asked it. Suggestions to improve the software : I made one A dew hours it was done ! With thanks for my good idea The price is really lox compared to the other channel manager with numerous functions you will not be able to find in any other software. Cons Thé old interface. Support only in English or german Review Source 和松 和巳 松. 民泊 Internet Used the software for: I used a free trial ### "オススメするbeds24" September 27, 2023 5.0 Pros 比較的に安価海外サイトと相性がいい自社予約増やせる初期費用無料契約縛りない Cons 国内ota別料金かかる国内ota、1部料金制限あり Review Source NK Nelson K. Revenue Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Great tool" June 3, 2020 5.0 Great customer support, easy do it yourself Pros Easy to use and dynamic. Has great features overall Cons They keep improving on their tool so a free trial is worthwhile. Review Source LG Luis G. Business Developer Leisure, Travel & Tourism Used the software for: 2+ years ### "Love it" September 4, 2019 5.0 Pros the best pms/channel manager in the market Cons support sometimes dont deliver the fastest response Review Source SH Sadie H. CEO Hospitality Used the software for: 6-12 months ### "Kindness and understanding of customer services" November 26, 2020 5.0 It was very difficult to set up everything at the first time. It was impossible for blogger's tips to complete the setting. Once I know everything, it becomes my favorite. Specially your customer service people are so nice that they are kind and helpful. I would like to note \[SENSITIVE CONTENT HIDDEN\] was generous and kind enough to understand the severe situation of hotel and travel business at moment due to Covid 19. She gave me credits several times. Thank you \[SENSITIVE CONTENT HIDDEN\], thank you all! Pros Customer Service representatives respond so fast. Cons Availability of Channels are many. I would like to add rakuten travel to your channel. Review Source Response from Beds24.com November 27, 2020 Thank you for taking the time to write a review. We do integrate with Rakuten via Rakutens VacationStay. Properties listed on Vacation STAY can be listed on and connected to Rakuten travel. VR Verified Reviewer 運営 Architecture & Planning Used the software for: Less than 6 months ### "機能は良いがUIに課題あり" May 16, 2024 5.0 悪くないので乗り換えは考えていない。 使用感は前出した通りだが、UIに課題を感じる。 Pros 他システムとの連携が良い 例えばGoogleカレンダーと連携できる点や、ラインにも対応しているのが良い。 Cons 日本の旅行掲載サイトを網羅していない点。 また、設定方法がわかりにくい、UIが悪いと感じる Review Source Response from Beds24.com May 22, 2024 Thank you for taking the time to review Beds24. We are currently working on mayor upgrades for our UI and UX which will be rolled out in stages starting very soon. Watch the dashboard news for updates. GG Gurbia G. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Very happy with software and customer service" June 11, 2020 5.0 Beds24 have helped with syncing my calendars across all portals and managing my reservations together on one platform at a price which is great value for money. Pros After reading the support documents and using the setup wizard the software becomes easy to use. I have tried other software and in comparison, Beds24 is very complete, especially the booking engine which can be adapted to individual needs. The channel manager connection is also excellent. Cons At the moment there is nothing I dislike about the software. There is some time needed initially to learn how it all works, however the support team are excellent and very quick at responding if you have any doubts. Review Source Barry B. rental manager Used the software for: Less than 6 months ### "I like it a lot" January 20, 2018 5.0 price, channels, Facebook ability to book direct from there where I capture people right from the jump. Pros PRICE compared to the others we looked at. The face book integration for our page. Invoice management. channel software is great. Review Source CM Cristina M. Sales and Customer support Leisure, Travel & Tourism Used the software for: 6-12 months ### "We got a better system at a lower price" November 22, 2018 5.0 Going from a pc based software to the cloud was the real change for us, also managing multiple OTAs accounts in one single software is what i was looking for. My personal experience is excellent! Pros All my needs are covered by the core functionalities, and i'm always glad to see updates and improvements of the system, which happen very often. Great team Cons Sometimes it's a little bit difficult to understand some mechanisms but support is always there to guide you. Review Source VR Verified Reviewer Managing Owner Hospitality Used the software for: Less than 6 months ### "Everything you need" December 28, 2018 5.0 Pros Great capabilities, covers everything you need managing a vacarion rental. Cons Nothing! It's just a very good system and improving every day. Review Source AM Ami M. Ecommerce & Reservation Hospitality Used the software for: 2+ years ### "Good features, but not quite user friendly" December 7, 2022 4.0 Good experience Pros Accurate and quick update of inventory cross channels Cons Not really user friendly because it is a bit too technical Review Source 祐水 祐斗 水. コンサルタント Management Consulting Used the software for: Less than 6 months ### "機能面について全体的に満足しております。" October 11, 2023 4.0 Pros 各媒体をまとめて管理できる点と、自社サイトを作り運用できる点が良いと感じております。 Cons 自社サイトページ作成の難易度が高く、作成してほしいと頼まれた際に対応が難しい。そのため、もう少し簡単に制作できるよう改善していただきたいです。 Review Source MG Mihai G. Reservations Manager Hospitality Used the software for: Less than 6 months ### "Powerful PMS - Excellent value for money" April 5, 2019 5.0 Pros Automates a LOT of the stuff i usually do. Loads of options and features. I have looked at other options and nothing comes close considering price. Cons It can seem intimidating at first. I almost considered dropping it. Review Source Response from Beds24.com April 16, 2019 Thank you Mihai. We glad to hear that Beds24 works for you. TS Torsten S. Ceo Hospitality Used the software for: Less than 6 months ### "Great system, " April 11, 2018 5.0 Pros Great Software which you can customize a Lot. Easy to use for everday Business. Good price. It ist a self service system, but they answer questions via Forum oder Tickets. Cons It takes quite Some time to Set the system Up. I had to Read a Lot in the Beds24wiki. I guess If i had to do it again ist would be much faster. Review Source CH Clemens H. Inhaber Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Gibt es einen Developer, der mir beim Einrichten helfen kann?" May 31, 2021 5.0 Pros Schaut gut aus und kann viel, für mich aber schwierig einzurichten. Cons Ist für mich nicht möglich, alle Formulare, etc. einzurichten. Review Source Response from Beds24.com June 1, 2021 Hello Clemens, Thank you for your review. You do not need a developer to set Beds24 up. We provide a detailed documentation, videos and also offer webinars. If you are stuck please start a support ticket from the SUPPORT button in your Beds24 account so our support team can assist you. LH Linda H. Owner Real Estate Used the software for: I used a free trial ### "Didn't like the uncertainty of charges per item" February 7, 2020 3.0 Pros \- did many things such as create a website and allow channel management Cons \- was concerned with the fact that I would have to pay for each SMS text message for notifications Review Source Response from Beds24.com February 13, 2020 Thank you, Linda for taking the time to review Beds24. Our Email notifications are free. SMS notifications are an optional feature for which you only pay when you have opted in to use it. Similar Products Featured ## Related categories [Hostel Management](https://www.capterra.com/hostel-management-software/)[Reservations](https://www.capterra.com/reservations-software/)[Vacation Rental](https://www.capterra.com/vacation-rental-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.