# YouTrack Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about YouTrack Software - reviews, pricing plans, popular comparisons to other Task Management products and more. Source: https://www.capterra.com/p/123548/YouTrack/ --- # YouTrack Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) YouTrack ## What is YouTrack? YouTrack is a project management tool packed with features that streamline your work and increase productivity on any team project. Track tasks, manage projects, maintain a knowledge base, support your customers, collaborate, and deliver great products. From software development and DevOps to HR and marketing, all kinds of teams can use YouTrack’s functionality. YouTrack is free for up to 10 users, comes in Cloud and Server versions, and includes free AI assistance. ## What is YouTrack used for? [Task Management](https://www.capterra.com/task-management-software/)[Project Management](https://www.capterra.com/project-management-software/)[Bug Tracking](https://www.capterra.com/bug-tracking-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 95 user reviews Reviews sentiment Positive 92% Neutral 8% Negative 0% Starting price $3.67 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Kanban Tools / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for YouTrack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.jetbrains.com&name=YouTrack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### YouTrack 4.5 (95) VS. [4.5 (13,617)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting Price $3.67 Per User, Per Month Starting Price $10.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (95) Ease Of Use 4.4 (14,469) Value For Money 4.4 (69) Value For Money 4.4 (9,866) Customer Service 4.4 (65) Customer Service 4.3 (9,622) ## YouTrack alternatives Highest Rated [4.6 (6,076)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (5,302)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (3,027)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,530)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/123548/YouTrack/alternatives/) ## FAQs about YouTrack Overview ### Which roles and teams benefit most from YouTrack? YouTrack is most used by software engineers, developers, and programming teams that need structured issue tracking, sprint planning, and bug resolution. Product managers and technical leaders use it to prioritize roadmaps and monitor delivery, while support, HR, and operations teams benefit from organizing requests, workflows, and cross-functional task visibility. Answer based on 94 reviews Overview ### What company size and industries is YouTrack built for? YouTrack is built primarily for small businesses, which make up 79% of reviewers, especially in Computer Software at 29% and Information Technology and Services at 19%. It also serves enterprises at 13% and midsize businesses at 8%, aligning with its stated fit for startups through larger organizations. Answer based on 95 reviews Features and Usability ### What are the key features of YouTrack? YouTrack includes core project management features like task management, issue tracking, and bug tracking, plus Agile tools such as kanban boards, backlog management, and sprint planning. Differentiating features include configurable workflows, customizable fields, dashboards and reporting, time tracking, and integrations with GitHub, GitLab, and other development tools. Answer based on 21 reviews Overview ### How good is YouTrack for project management? YouTrack works well for project management, especially when teams need flexible workflows, boards, and task tracking across multiple projects. Software teams, marketing groups, and small businesses often like its customization, dashboards, and sprint planning, though some users find planning less efficient and certain board or field updates frustrating. Answer based on 21 reviews Overview ### How well does YouTrack support team collaboration? YouTrack supports team collaboration through shared boards, task assignments, comments, dashboards, and integrations that keep distributed work visible. Development teams, cross-functional groups, and overseas teams often value the coordination and issue discussions, though some smaller teams find the feature set overwhelming and permissions or onboarding harder to manage. Answer based on 21 reviews Pricing ### How much does it cost and what fees or limitations are included? YouTrack offers a free Cloud or Server plan for up to 10 users, plus a Cloud plan for 11+ users at $3.67 per user/month. The cloud plan includes 3GB of storage for every 3 users. A free version and free trial are also available. Answer based on 9 reviews Integrations ### Which third-party tools and platforms does YouTrack integrate with? YouTrack integrates with GitHub, GitLab, Bitbucket, and other VCS tools for development workflows, plus Clockify for time tracking. Its official catalog also includes Slack, Confluence, Jira, Zendesk Suite, and IntelliJ IDEA. Overall, YouTrack connects to 14 third-party tools and platforms across development, collaboration, and support. Answer based on 17 reviews Getting Started and Support ### How easy is it to onboard and train a team on YouTrack? YouTrack is easy for many day-to-day users to pick up quickly, especially technical teams and end users working from a simple cheat sheet. Admins, new users, and teams exploring advanced features often need more time. Training is available through in-person sessions, live online training, webinars, documentation, and videos. Answer based on 19 reviews Getting Started and Support ### What customer support options does YouTrack offer? YouTrack provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe support as helpful and responsive, with the product also being easy for end users to adopt. Some note that the options and setup can feel complex for technical staff managing the system. Answer based on 4 reviews ## Features AI summary Based on 23,337 Task Management reviews Capterra data shows that buyers of Task Management software rank the following features as their top priorities: - **Task Scheduling** (**46%** of reviewers rated this feature as critical) - **Task Editing** (**44%**) - **Workflow Management** (**49%**) YouTrack supports all three features that reviewers rate most highly: **Task Scheduling**, **Task Editing**, and **Workflow Management**. Together, these capabilities help teams plan deadlines, update work as needs change, and manage processes more consistently, allowing teams to stay organized and keep tasks moving forward. Task Scheduling 4.3 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Track and manage the scheduling of tasks Task Editing 4.5 (17) 70.59% of 17 reviewers that rated this feature as important or highly important Edit task information and all related elements Mobile Access 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Task Progress Tracking 4.2 (22) 86.36% of 22 reviewers that rated this feature as important or highly important Track the status and progress of tasks Collaboration Tools 4.3 (18) 66.67% of 18 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Task Management 4.4 (35) 82.86% of 35 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression YouTrack 99 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Assign issues and tasks based on availability or required skills A record of all activities within the system, including user access, changes made, etc. The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. Monitor and track bugs and issues in the system. The creation of a bug/issue ticket, submitted by a team member, customer or end user Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and monitor efficient handling of all changes/transitions Connect to code repositories (e.g., Git or SVN) to import a project or automate the scanning of source code Provides a channel for team members to share AI models, media files, communicate, and work together Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Alter the layout and content of dashboards Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Specify or track the date/time a project, task, etc., is due for completion Track and manage task relationships and dependencies Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Convert emails into tasks Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Supports project management for IT professionals & teams Store, manage and track all forms in a centralized location Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Create, design and modify the flow and processes of tasks in a project Allow guests to view the software and interact with users Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Visualization tool to organize and optimize tasks and track their status at every stage of workflow Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Tracking the status of previously identified performance measurements Monitor task progress and planned accomplishments to better manage project status Access software remotely via mobile devices Supports simultaneous creation and work on multiple Kanban boards Ability to handle several projects simultaneously Drag and drop/visual interfaces that allow non-tech users to build without writing code Level of completion within a task Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Arrange tasks based on the level of priority or urgency Identifying desired outcomes and important milestones and creating a plan on how to achieve them Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Pre-designed project plans that can be customized Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Set the frequency of a task's occurrence Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Enables creation, management, and tracking of product requirements & features during product production/development Identifying desired outcomes and important milestones and creating a plan on how to achieve them Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once UI looks like a spreadsheet Track the status over time for a request, process, asset, or transaction Split and manage tasks into individual components Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work. Attach digital tags to documents and assets for identification, search, or monitoring purposes UI looks like task board Edit task information and all related elements Import tasks from external sources Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Add labels or tags to tasks Create, save, and re-purpose templates for emails, forms, etc. Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) A digital list of items that need to be completed Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch Create, design, and visually represent processes within the software Graphical representation of data or processes Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (93) 4.4 Based on 93 reviews ## Pricing Value for money 4.4 (69) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/123548/YouTrack/pricing/) YouTrack Cloud or Server, 1-10 users $0.00 It includes: - Agile Boards - Customized Dashboard - Experimental Features - Gantt Charts - Knowledge Base - Mobile Tracking - Onboarding Pack - Planning - Reporting - Software Integration - Task Management - Team Collaboration - Time Tracking - Workflow YouTrack Cloud, 11+ users $3.67 Per User,Per Month It includes: - Agile Boards - Customized Dashboard - Experimental Features - Gantt Charts - Knowledge Base - Mobile Tracking - Onboarding Pack - Planning - Reporting - Software Integration - Task Management - Team Collaboration - Time Tracking - Workflow YouTrack Server, 15+ users $600.00 Flat Rate,Per Year Value for money 4.4 (69) 4.4 Based on 69 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Confluence](https://www.capterra.com/p/136446/Confluence/)[ Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)[ Cisco Jabber](https://www.capterra.com/p/212050/Cisco-Jabber/)[ IntelliJ IDEA](https://www.capterra.com/p/136010/IntelliJ-IDEA/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (65) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (65) 4.4 Based on 65 reviews ## User reviews Overall rating 4.5 Based on 95 reviews Filter by rating 5(54) 4(33) 3(8) 2(0) 1(0) Mentioned topic Sorted by most recent AJ Arnaud J. Software developer Information Technology and Services ### "Feature-rich issue tracker built for serious dev teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 14, 2026 YouTrack continues to be a feature-rich and highly configurable tool for software development teams. JetBrains has continued to improve the interface and add smart automation features. It works particularly well for teams already using other JetBrains tools like IntelliJ or TeamCity, as the ecosystem integration is seamless. For teams willing to invest time in setup, the payoff in productivity is significant. Pros YouTrack offers an incredibly flexible and powerful issue tracking and project management system. The customizable workflows, agile boards, and built-in time tracking are excellent for development teams. The query-based filtering system is very expressive, and the Gantt chart and reporting features provide strong visibility into project progress. Cons The learning curve for YouTrack is steeper than simpler alternatives like Jira or Linear. New team members often struggle with the query language and complex configuration options. The UI can feel dense and overwhelming at first, and some integrations with third-party tools require additional setup effort. Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AH Andrew H. Software Developer Information Technology and Services ### "Best for IT projects" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 1, 2025 Pros There is a lot to do in it to make all your work tasks efficient with it. I like the features to assign a task of a particular project to a member and to track your work done so far. Cons Although I didn’t find any major lack in this software or faced any issues, the tracking module could have been better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Software Engineer Computer Software ### "The official Jetbrains issue manager!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 14, 2025 Pros You can track everything, the name that Jetbrains choose was very accurate. It's their official tool and it's really helpful. Cons Jetbrains should update the UI to make it more modern, unfortunately there weren't any upgrade in a while Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Amber M. Office manager Facilities Services ### "WAY TO GO YOUTRACK!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 28, 2025 Pros I like all the options & features available with the YouTrack software program!! From the users perspective, to the valuable available customer service!! Cons We have yet to come across any speed bumpsor mishaps so far!! Fingers crossed!! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Destiny C. None Broadcast Media ### "Universally YouTrack Magic" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 3, 2025 My overall experience was pleasant & YouTrack definitely served it's entire purpose & more! It's many different functions and uses made it almost universal when working on company projects & honoring project deadlines! Pros YouTrack has the flexibility to adapt to every team and member. From personal tasks to company projects, it can handle it all with ease, helping you complete more tasks and deliver great products even while honoring a deadline! Cons I'ma not sure that I have any bad remarks to make about YouTrack's cause, purpose, or functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FV Filippo V. Cto Information Technology and Services ### "Very complete product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2025 I was very satisfied in using you track. It helped us to speed up processes Pros It is a very complete product, I appreciate the deep integration between the different part of the software Cons It is difficult to set up user permission. Sometimes I was not sure on which user had access to what Alternatives considered [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Reasons for choosing YouTrack It was simpler to set up. The time needed to start using youtrack effectively is quite low Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IR Imogen R. A. Digital Marketing Specialist Marketing and Advertising ### "Effective issue tracking for a creatives workflow" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 28, 2025 It’s enabled our team to juggle feedback loops and rounds of extreme editing faster, even keeping campaigns moving without losing little-yet-telling details in e-mail threads or spreadsheets. Pros YouTrack helps us stay organized between client projects, especially if we have multiple campaigns happening at once. I also appreciate we are able to easily customize task fields and workflows it’s flexible enough to mold around a marketing team, not just a tech team. Cons It’s not the prettiest interface compared to some more visual tools, and it sometimes requires additional setup to make things feel especially intuitive quickly, plus for more creative projects. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Manager Business Supplies and Equipment ### "Make managing your project flexible with Youtrack" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 March 29, 2025 It is a dynamic tool which enables you to strike good balance in managing your projects. The customisation feature was really cool which allows to customise almost everything like workflows and all. Pros I would it is one of the most flexible tools in terms of project management. I liked the UI of the platform as it very is clean, fast and easy to understand. Cons While is it a great tool, it can get little difficult for someone new to understand the functions and the learning curve is bit steep. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. XL Xose L. Ingeniero de Software Telecommunications ### "Nos ha ayudado mucho" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 27, 2025 Pros Es un herramienta que ayudó mucho al equipo a gestionar las tareas de cada proyecto. Cons Hay demasiadas funcionalidades, y al inicio parece complicado de usar. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reasons for choosing YouTrack Trello era demasiado sencillo para la gestión de tareas de un equipo grande. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BY Bijendra Y. SEO Manager Information Technology and Services ### "Tracking Tasks Made Easier With YouTrack" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 January 10, 2025 YouTrack's Kanban Boards helps me streamline workflow with the help of task columns and creates report of it to send via Slack to the team. Pros The best thing about YouTrack is that it is affordable than those costly software's and is free for up to 10 users; and hence I use it to create, assign, and track tasks of my SEO Team. Cons Since it is not really for SEO, it lacks advanced SEO-specific features like keyword tracking, traffic analysis, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/123548/YouTrack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ClickUp vs YouTrack](https://www.capterra.com/compare/123548-158833/YouTrack-vs-ClickUp)