Starter
$98
Pricing Model: Per User
Payment Frequency: Per Month
Starter plan includes:
- Not available
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Looking to learn more about Field Service Management software similar to Vonigo? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits.
Pros
It allows us to go as granular or high level as we want with our day to day zoning and pricing, which is something we leverage differently in each city.
Overall the efficiencies and time savings that Vonigo produces is well worth the money.
Cons
Some features not fully functional and cause need for workarounds and increased user frustration.
It can be hard to figure out all the tricks of the program such as blocking off times in the calendar and adjusting information for the owners.
"Completely Custom Solution!!"
Pros: We've been working hard over the last year to focus in on our customers' booking experience. By working closely with Vonigo's API and developers, we've been able to create something really special on the front-end that our whole team is proud of. On the back-end, Vonigo has a powerful skeleton that is ZIP/Postal code centric. It allows us to go as granular or high level as we want with our day to day zoning and pricing, which is something we leverage differently in each city. The developers, and managers at Vonigo also have our best interests in mind. In under 2 months with Vonigo I was getting the opportunity to give feedback to C-level executives within the company, and truly felt heard. That is something special that you don't see with many companies at all. All-in-all, the custom solution, and attention to detail from the Vonigo team have caused our conversion rates to go way up. This will enable us to soon be moving to a completely online sales funnel. Vonigo is truly at the heart of our franchisee experience, and we're thrilled to have found a partnership that we can see true longevity in.
Cons: Vonigo has a lot of customization and configurability, because it is designed to fit into so many different industries / types of businesses. That being said it is definitely geared towards quote based service companies. As a flat-rate pricing / timing service company we feel that a lot of the features within Vonigo are rendered obsolete, and are more hurdles to our back-end booking / navigation processes than anything else. Furthermore, a lot of Vonigo's additional features seem a bit better on paper than they are in reality. We still have not found a way to seriously integrate their payment features (poor user experience when paying in person, again, it is more designed for quote-based online invoices), or time tracking features (not as robust as we need), and need to leverage 3rd party applications to handle these two essential things. For Vonigo to be truly all-in-one I feel that these features still need a lot more attention (which they are aware of and working on).
"Integrates"
Overall: Overall the efficiencies and time savings that Vonigo produces is well worth the money.
Pros: One of the best features with Vonigo is it's ability to integrate with our accounting software; the ability to export invoices and receive payments into quickbooks from the scheduling system as allowed for a more efficient and streamlined process to ensure that no revenues are missed and reports are filled appropriately and on time. Vonigo is also customizable to your situation and it user friendly and easy to navigate in. Also any issues that we have had when dealing with Vonigo have been dealt with in and efficient and timely manner to make sure everything is still running smoothly.
Cons: As with all software products we experience glitches; however glitches with the synchronization between Vonigo and QB is easily fixed in a timely manner with Vonigo's customer support.
