A1 Enterprise

A1 Tracker

5 / 5 25 reviews

Who Uses This Software?

Large and small corporations, governments, municipalities. Companies looking for a web-based software either self-hosted or fully hosted in their own IT data center.


Average Ratings

25 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $400.00/month
  • Pricing Details
    Pricing options are available for monthly, quarterly, and annual agreements
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • A1 Enterprise
  • www.a1enterprise.com
  • Founded 2001
  • United States

About A1 Tracker

Asset software to track various types of assets by category, maintenance due dates, repair history, asset specifications, owners, locations, asset use, and operators. Asset purchase costs, asset lease agreements, and claim damages. Fully web-based with options for self-hosed and fully-hosted deployments.


A1 Tracker Features

  • Asset Budgeting
  • Asset Lifecycle Management
  • Audit Trail
  • Barcoding / RFID
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Inventory Tracking
  • Tax Management
  • Asset Tracking
  • Audit Management
  • Compliance Management
  • Configuration Management
  • Contract Management
  • Cost Tracking
  • Depreciation Management
  • IT Service Management
  • License Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management

A1 Tracker Reviews Recently Reviewed!

The program enabled me to set up auto emails reminders for important dates

Jun 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very professional support staff, they go the extra mile to ensure satisfaction.No surprises and good price point.

Cons: significant amount of time to get up and running. Higher-level administrative functions not easy to understand.

Great product and company!

Nov 22, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: A1 helped customize our contract database. We use a request form that feeds into our database that can generate automatic contracts into a word document. This request and database has saved our company countless hours and we have a system for not letting anything fall through the cracks. Chris and his team have wonderful customer service and are always will to help fix small cliches if they arise.

Construction Project & Risk Management Management Software

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The user licensing price point and professional support are the definite pros. Then the flexibility we have to track different construction risks. The consolidation of several software systems has lowered our overall software licensing costs.

Cons: There is a learning curve to understand higher-level administrative functions, but that's the price you pay for flexibility and a complicated business such as ours. There was also a time investment we put in to get up and running.

Overall: I have worked in the construction industry for years, doing large commercial construction projects for hotels, resorts, casinos, high-end shopping malls, condos, high-rise towers, golf courses, hospitals, and heavy civil construction such as bridges, loading docks, parking structures, and even piers.

I have also worked in some of the largest construction companies in the world. My work in construction has spanned across a many industries, and I have seen a lot of construction software packages come and go. Most of them, I have found, overcharge for user licensing, overcharge for support, and in some cases lack the support I would expect for what I am paying.

The folks at A1 Enterprise know what they're doing, and their pricing is right in-line with what I would expect to pay for the quality of service and support I require for my business. Furthermore, having worked with multiple software systems and invested hundreds of thousands of dollars in various packages, I see a tremendous benefit in how A1 Tracker brings together so many key construction risk management functions to help my team better manage construction risks. With millions, and in some cases, billions of dollars on the line, we don't have time to waste spinning our wheels trying to figure out how to use our software, or how to get our vendors and workers to use our software. It MUST be easy to learn, use, and accessible from anywhere.

A helpful tip: Know your requirements when you come to these guys, and if you don't, ask them for help defining them. Although you may need put the extra time in up front discussing your needs, it will pay off in the long run, because in my view, the purpose of software is to make my job, and the job of my staff, easier. A1 Tracker does the job.

Recommendations to other buyers: Know what you need your software to do before you make the call, and if at all possible, make a business flow chart!

A1 Tracker is Well Worth the Investment

Jul 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Support is consistently reliable, and a fixed budget was provided by A1 before implementation, so there were no surprises.

Cons: I think the cons of any software is the amount of time a company must invest into understanding their own needs to ensure they select the right product. I'm not sure if this would really be a con, because the end result is better than it would have otherwise been.

Overall: Our company invested a significant amount of time comparing different insurance software packages, features, and pricing. We also wanted to get a good feel for how well the A1 Enterprise would support us, we have many diverse needs. Being a unique insurance business, as a third-party administrator, we have many complex insurance billing, renewal, and customer service requirements to meet for different carriers and types of ancillary products. We were not fully prepared, at least at the beginning, for the amount of work involved in researching and selecting the appropriate insurance software system. However, I am really glad we took the time to do so. In the end, we wound up with a system that was totally customized and configured to suit all of our business requirements, and made our day-to-day insurance processing easier to manage. We were struggling with a multitude of systems that did not talk to each other, and found we were able to consolidate virtually all of the systems together into one package with A1 Tracker.

Recommendations to other buyers: My advice to buyers is to know what you need, understand your business requirements, workflow, and of course to compare multiple packages to have a thorough context as to why you are making your decision.

A1 Tracker

Jun 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We selected A1 Tracker for contract, claims, asset, and project management because we found it to be a very robust and equally flexible software. We found it to be more than capable of handling many different scenarios we have to account for in our high-volume business, with complex workflow features, and a variety of users that are both internal and external. We initially thought we would have to search for several different software products to cover all of the requirements we have across our various departments. The integration between these modules in A1 Tracker has been very critical for us, and was a main decision factor in our choosing to go with A1 Tracker. We also found the crew at A1 to be quite competent with understanding our business requirements, and their willingness to invest enough foresight to make valuable recommendations proved to be very helpful toward our end result and how to best utilize the software.

Although we don't require much support, we find that their customer support team is consistently responsive to our needs. Implementation went smooth, as well as data import from our older systems which were very outdated and archaic. Pricing of A1 Tracker is well within our budget. In fact, our software licensing and maintenance costs went down because we were able to consolidate other software packages together and replace them with other modules within A1 Tracker. As we continue to grow into the system, we discover new ways we can expand our usage of A1 Tracker to further streamline our operations.

A-1 Contract Management Software

Jun 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As requested, the software had all the fields I needed on two screens that I could toggle between. A few tabs were also provided for detail, such as contact information and notes. The program enabled me to set up auto emails reminders for important dates, such as contract expiration dates.

Cons: The software's capabilities extended beyond what I used on a day-to-day basis. I had the ability to customize or use other features. but because I didn't often utilize these options, I had a difficult time recalling how to make choices or navigate through the menu. Fortunately, all it took was a phone call to A-1 customer support, and I received timely help with whatever I needed.

Overall: The start-up process was went very well. A-1 used our Excel spreadsheet data to customize a software tool that was much easier to manage and navigate than the spreadsheet. A-1 customized the program to fit our contract management needs. Customer service was excellent -- truly very attentive. They go the extra mile to ensure satisfaction. The software for was user friendly and met our needs. Last but not least, the cost was so reasonable. I had shopped around for other contract managment software, and A-1 offered the best value.

Recommendations to other buyers: Fully consider all your software needs when setting up your software/program. The more information and detail you provide at the start, the happier I think you will be with the outcome.

Great resource awesome tool, and loss tracking information

Jun 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great stuff yes

Cons: None great stuff

Overall: This is amazing loss resource tracking.... second to none and easy to use! I highly recommend this for your company

Recommendations to other buyers: Buy and try it

The City of Victorville considers A1 Tracker helpful, user-friendly, and capable

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its ease of use, the flexibility of inputting data, and the "bug" free operation of A1 Tracker software.

Cons: We haven't had time to fully utilize A1 Tracker in all of its potential.

Overall: We utilize A1 Tracker daily, to manage due dates and to record documents, primarily insurance-related, but also for our Projects.

Great product, great service & support!

Oct 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company was in need of a contract management solution. After reviewing several options it was determined that A1's offering was right for us. It's easy to use, very customizable for our company's various departments and competitively priced. The support and availability of Chris and his team are unmatched. They are always available to answer questions I've had when configuring the system. Overall I am very pleased with the product as well as the service provided by A1.

A1 Tracker & Support Exceeded Expectations

Oct 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We started working with A1 Enterprise back in 2001 to build a small prototype for a customized solution with a different vendor which was to serve as a software model. When the product with the other vendor didn't work out, we eventually circled back to A1 Enterprise and selected them as our primary software vendor for a large-scale company-wide software system to track occupational injury claims, asset claims, and 3rd party liability claims, and produce risk management reports for our executives. They were very accommodating to our needs, and further adapted their program to accommodate additional inter-departmental requirements, including insurance policy tracking, bond management, human resources performance management and reviews, sales & use tax accounting, and legal reporting. They also successfully integrated with our highly complex Oracle/JD Edwards ERP and Active Directory Services (including MS Exchange Server) using a customized integration API.

I have been very pleased with the the responsiveness, technical expertise, and flexibility of the A1 Enterprise team, who far exceeded our expectations and the functionality of our other, previously selected vendor.

A1 Enterprise Provides Excellent Products & Support

Sep 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We engaged A1 Enterprise to develop software solutions for a number of groups within the organization. They have proven to be active listeners when working with our subject matter experts and the products developed have enabled these groups to make great strides in more effectively managing their workflow. As the company continues to grow and our needs change we have found the software to be highly flexible and customizable. The ongoing support they provide is excellent and all the costs are reasonable. The LDAP Active Directory and ERP accounting integration and data migration process was well supported, which further streamlined our databases and minimized additional data management overhead. They also provided us with ongoing and customized training for our departments and business units. I give A1 Enterprise my highest rating and would recommend all their solutions.

Flexible, Efficient, Well Supported, Excellent Customer Service

Sep 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We embarked on our software solicitation process and we didn't really know what we were getting into. There are so many vendors out there on the market with different products, all of them are worth looking at to get a fair pictures of what they are capable of. We found that A1 Tracker had the greatest flexibility than all of the others, with so many options to customize things we would had never considered during our initial research. It seemed every time we turned a corner, a new question would come up and our implementation rep at A1 Enterprise already had a solution in place that suited our requirements, and for the price, we fell we got more than what we paid for.

Sometimes when customizing our system we had to backtrack a little bit and re-populate data, and that took us some time to get there, by that's by no means a reflection of A1 Tracker or the quality of our support. Probably what stood out the most is throughout the sales process, our rep took a very honest approach and didn't try to "oversell" us on more than what we needed.

In fact, quite the opposite, as we were instructed to hold off from adding certain features until after we were more familiar with the system, to ensure we were making an informed decision.

Thank you A1 for all your support! Best of luck.

Great experience with A-1. Allows me to organize and access accounts in an efficient manner.

Aug 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: All pros. Allows me to have organization with accounts, get my tasks done in an efficient manner and keep track of new/ in-progress/ completed account tasks.

A1 Tracker Works Great for Insurance CRM and Billing!

Aug 09, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company used A1 Enterprise to develop a new insurance CRM and policy billing software. We used many paper files for years and an old antiquated insurance database that didn't have the flexibility we needed to compete in our marketplace of many different and highly competitive insurance products. Our process was very manually intensive, and no one could access business information from outside the office. With A1 Tracker, we gained the ability to automate many manual steps, eliminate paper, and work from home or while traveling. Also A1 Enterprise helped us create an sales pipeline system to capture leads from our web site, which we didn't have before.

A1 Tracker Insurance Software

Jul 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A1 Enterprise fully customized our insurance CRM and included automation such as billing, renewals, and policy application processing via our company web site. They were very prompt in providing customer support and the software was very user friendly. We had a large data migration from an old and outdated system that was about to break down and A1 Enterprise migrated our data to the new system then helped us learn the new system with training seminars. Customer support was very important for us because our last system had little or no support. I highly recommend A1 Tracker for insurance software.

We have been live with the product for six months and it works very well!

Jul 08, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I gave the "ease of use" a 4 star primarily because the software is so flexible and the flexibility creates a certain amount of complexity during the design and implementation phases. For daily / routine use, it is very easy to use.

We had a conceptual framework of how we wanted the software to work for three very disparate functions within the company. Chris and his team walked us through how we could tailor the software to meet each of these disparate needs. The end users correctly believe the software was designed to meet their unique needs. During implementation we had several "dry runs" to get the import just right. Training was very helpful for our internal super user / administrator who then trains the functional users.

The SQL backend allows us to get data out in complex fashions. The routine reports meet the needs of daily users. Administration (add / modify users; security rights, etc.) is straightforward and the cloud based data is always there. Because we operate from multiple locations across the US, a user in HI sees the same data as a user in NJ, all of it in real time.

I would recommend it highly. Priced right, excellent product, excellent support.

Cutting Edge & Professional Support!

Jun 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A1 Enterprise gave us none other than cutting edge software and professional support. Going above and beyond the call of duty, the folks at A1, our project manager, Chris, and the entire support staff responded to our needs with a lot of custom solutions that our current software could not handle. The flexibility we gained as a business was significantly helpful in our everyday processes of insurance policies, client renewals, and sales processes. I highly recommend A1 Enterprise.

A1 Tracker

Jun 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A1 Tracker is a very useful tool to manage all our contracts and keep it organized. The software is very easy to use and it has made a huge difference on how we store and track our contracts. The customer service from A1 is also very efficient and they always follow up to ensure your request is completed and/or resolved. Overall I highly recommend this product.

Small investment but big return

Jun 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I found this software is intuitive and easy to use. Customer care offered quick solutions, and training. You will notice how quickly and easily this program will improve your business production. I highly recommend getting this product. It was a small investment for a big return in time savings. : )

Business life has changed for the better!

Jun 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The A1 Tracker has made my work life so much easier since I started working with this program. As an insurance professional, there are so many details that need to be kept on top of at any given time. Anything from a claim that is in progress, to a follow up call with a client, to a client that is late in their payments, the Tracker offers a function for everything. Note being particularly strong with my program skills, not to worry. The service team for the Tracker are available to help all the time even for the most basic issues. I can use the most basic levels of service but I understand that the Tracker has much more to offer a business client. It is just a matter of taking the time to learn what else is available. Highly recommend this product for any business professional.

Very user friendly!

Jun 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've been using the system for two years now, and it's very easy to input/store data. I am very happy with the product and continue to use it daily.

Stellar concept, stellar product, stellar service.

Jun 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A few years ago we became serious about managing loss prevention (we manage taxi cab fleets and experience a generous number of incidents among our fleets). We hired a professional prevention specialist, but had no uniform or unified way to handle, store, and distribute the seemingly endless reams of information generated by these incidents.
A1 Tracker has more then admirably filled the bill. It is a great example of great ROI for a cloud-based SAAS system which has evolved into the core of our accident and loss management.
And the tremendous advantage of cloud computing have been repeatedly exemplified when local staff has nary a worry about maintaining databases, servers, patches, networking, anti-malware, etc., etc. What a relief!
And Chris has been most helpful in all aspects of initiation and post-sale service. He or his staff continue to be instantly available in the rare occasions that we need assistance.

Entertainment & Film Contract Management

Jun 17, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used A1 Tracker for some time now for contract management processing, tracking, document management, and contact management in the film and entertainment industry. We as a company are not very experienced with software, but find the screens easy to use and access the information we need readily available. We don't need support often because the system is pretty flexible and can be adapted to suit our needs. However when we do ask for customer support, A1 Enterprise goes above and beyond.

Great software

Jun 16, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A-1 and their support staff helped to organize our companies sales team, automated our follow up proccess and made staff training automated. A1 gave a central location to store documents that could be retrieved by any of the approved staff making follow up calls and project mangment a breeze. Untill we used A1, as the president of our company I spent many hours doing repetitive tasks and not able to focus on other responsibilities after we started using the software it provided much mire time free from redundant tasks

A1 Tracker

Jun 10, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: A1 has been a great company to work with while implementing our new warranty claim database. They were able to make a customizable solution for us with a very reasonable investment. The customer service has been stellar and issues are resolved quickly.