Who Uses This Software?

TAM is best for organizations looking for a no fuss system that simply works to streamline recruiting, e.g., hospitality, construction, manufacturing, non-profit, consulting, healthcare, OFCCP , etc.


Average Ratings

79 Reviews
Badge-recommended Badge-support
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • The Applicant Manager
  • www.theapplicantmanager.com
  • Founded 2007
  • United States

About The Applicant Manager

The Applicant Manager (TAM) is an easy-to-use, customizable, cloud-based ATS committed to streamlining the recruiting process in a personalized way. TAM helps clients hire top talent, with a minimal investment in time and money. We offer features to support the unique needs of our clients (AA/OFCCP compliance, Spanish and DOT applications, auto-reposting, etc). With TAM, clients can get the results they want - a strong talent pool and well-qualified applicants!


The Applicant Manager Features

  • Assessments
  • Background Screening
  • Candidate Management
  • Collaboration Tools
  • Internal HR
  • Interview Management
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal

The Applicant Manager Reviews Recently Reviewed!

I use TAM for hiring of 6-8 temporary full time employees each year.

Sep 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like TAM to have everything in one place and evaluate each candidate as we receive the resumes and cover letters.

Cons: I find it difficult when evaluating candidates and moving them to next step to make sure they are in the step that I want them to be in. Would prefer a better system.

Vendor Response

by The Applicant Manager on September 19, 2017

Thank you so much for the brilliant feedback! We'd love to hear more about the difficulty you're experiencing with moving candidates. We may need to further customize your workflow to better-suit your actual processes. We work hard to make sure all aspects of our system are simple, intuitive, and tailored to your needs, so it is our hope that a quick consultation with us will eliminate this issue. We'll reach out to you shortly, but please don't hesitate to give us a call. Thank you again for taking the time to provide your feedback - we so appreciate it!

TAM - Software delivers what it promised!

Sep 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Would recommend this software for any company that needs a simple, easy to use software. Great for smaller to mid size employers.

Pros: * Overall Value * Great customer service (email and phone) * Ease of Use * Regular software updates * Not too complicated * Delivered the capabilities it promised

Cons: * Wished they had HRIS software too. Some off the workflows are not intuitive to set up (but that happens with all software).

TAM is the greatest thing since sliced bread.

Aug 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: TAM is officially my favorite ATS out of all the systems I have used over the course of my career. A few things in particular: I love the dashboard, and how easy it is to see where I am in all searches every step of the way. Creating templates for emails is so easy. I love the prescreen form options. I love the bulk update option for status/fail. Also... it's so inexpensive. Implementation was so smooth. I particularly appreciate that I didn¿t have to deal with 50 different people - discovery, implementation and training has all been the same person! The entire experience has felt very personalized.

TAM is one of the cheapest month to month plans, while still being able to customize and automate the hiring process.

Jul 31, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: All in all, TAM is a good application tracking system. It's a lot better than hiring by email, and using excel files. They do have quite a bit of cons, BUT it is one of the most advanced application tracking systems under $100 a month for a user. If you're mostly interested in keeping all of your applicants in one place, and easily posting jobs, TAM is a great option

Pros: -I like the Staff. Caroline Hill has been amazing, she has helped me understand quite a bit about the software, and shes even offered several great suggestions, to make my workflow easier. I like that each user is assigned one designated go-to person. -I like the filtering features. You can view all candidates, and simply type what you want to see in each column. Other systems weren't as easy to filter out unwanted information. -I like the fact they have the desktop tab. Being able to see a graph of all your candidates, and where they stand is very helpful. -I like that is very easy to copy jobs. No more retyping, or copying and pasting several jobs. You can create a new position and use an old job to edit. -If you have jobs that you are consistently looking for candidates for, the re-post feature is extremely helpful. TAM offers on every position an option to re-post the add every X amount of days (min, 30 days) So you don't have to remember to re-post every month! -I like that you can pick and chose the positions you would like to receive email notifications for. -I like that you can export any data that you have in the candidate table (the reporting maybe limited for certain needs, but any data you use by searching applicants or filtering applicants, you can easily export into excel. Therefore making tons more reports) -I like the fact they are integrated with several other software so you can gather more information on the candidate all while staying linked to their profile (ex. background checks, Drug tests, reference checks, skill assessments) -I like that you can easily add a candidate, or upload a resume

Cons: -I don't like the implementation fee. I'm quite a self learner. Although Caroline showed me a few things, and answered a few questions. I'm not sure if $800 dollars is worth that. I set up everything during my trial run. She walked me through all of her phases of training, yet everything I had already completed. -I don't like that the color schemes on the graphs. Its all shades of blue, so when you have several workflow steps, its hard to decipher which step it is or what position it is. -I don't like how they have the feature to post a job to multi locations in the one job position, but some job boards will only pull the first location. So its not TAM's fault. It's a cool concept and descent feature, if only it worked. -During implementation they also said TAM is google calendar supported. BUT I have to share my google calendar to be public in order for it to sync. -The application is NOT completely customize able. They have pick and chose options. If you want to customize it and make changes, they have another fee. -For DOT information, drivers are required to enter 10 years of work history. but TAM only has a spot for 6 entries for work history (tech team is working on this)

Vendor Response

by The Applicant Manager on August 09, 2017

Jessica, thank you so much for your thoughtful review. We particularly appreciate your feedback on our implementation fee. You are definitely a strong self-starter and did a ton of less-guided work, once we had your system set up, but our tech team¿s extensive work in getting your system customized and ready for that work is the same regardless of user skill, and dictates part of our implementation fee. More importantly, we are strongly committed to the idea that your subscription to TAM will be your only ongoing cost, so we structure our implementation fee to include not just system configuration, careers/jobs page creation, but also data import (if needed), software updates, 3-4 hours of initial training, regular support check-ins, and lifetime training for refreshers and new admins, as well as lifetime service and support to you and your users. Where others might have smaller or no implementation fees, they often charge extra fees for some or all of the above. Again, we greatly appreciate the time and effort you took to provide your thorough feedback, so above all else, thank you for your feedback and for being a TAM client! -Caroline

Seemless experience

Jul 20, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: easy to use, great customer support when questions arise, seems to integrate well with job boards/sources

Cons: Its pretty basic, which makes it easy to use but does lack the bells and whistles of other ATS I've used

Great Tech Support!

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great customer service and tech support. Will help solve any issues within hours. Jerry and the TAM staff are great!

Cons: There are limitations to certain customize-able features. The layout of the general application isn't customize-able at all.

Best Applicant Tracking Software for Small Company

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: After researching multiple ATS systems and sitting through many demos I once again (this is my second time implementing TAM with a company) selected TAM for our recruiting and applicant tracking needs.

Pros: Customized emails Great support team Constant upgrades Ongoing training Direct push to job boards

Cons: This product is only for recruiting and applicant tracking. No onboarding, training tracking, or HRIS capabilities - which I did not need at this time.

Vendor Response

by The Applicant Manager on August 09, 2017

Tia, thank you so much for taking the time to provide this excellent feedback! It¿s one of our favorite things when we have users return to TAM when they¿ve found a new job. It¿s happening all the time now, and we love getting some of our favorite users back when they¿ve left a job at a client company. One thing I wanted to make sure to alert you to, is that we do indeed provide support for onboarding! We are integrated with an online signing platform that allows you to send documents and track signing progress from within TAM, and to receive completed copies back in your applicant¿s profiles. It¿s a finer point, but you could also use TAM to track training progress by adding those steps to your workflows. As you correctly noted, we¿re not an all-in-one solution, and we never intend to be. In those cases, inclusiveness tends to degrade the efficacy and/or utility of one or more pieces of a product. We believe it is better, we¿re glad you agree, that it is better to work hard to be the best at one thing, and in doing so to earn the trust and loyalty of our clients. Most of all, I want to thank you again for taking the time to provide this valuable feedback, and for being a TAM client (again)! Please give me a shout some time soon if you¿d like to see a demo of our onboarding integration. - Caroline

Brookhaven

Jun 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and software is updated regularly. Customer support is great and easily accessed. Webinars are offered.

Cons: None, but there are features we haven't used yet so maybe more info on those via email blasts. I often don't have time for the webinars.

Customer Service? Exceptional

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: We spent an hour on a Go to Meeting call with a trainer who solved virtually every one of our requests with existing capability - no custom programming needed. The call was productive, fast and easy.

Love this system

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This HR system is great. It is very simple to use but has all of the features necessary. The cost is almost scary being so affordable.

Overall nice product

Jun 21, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's great and easy to use. Love the posting automatically to certain sites. Information is easy to store for historical purpose

Cons: Don't like that their isn't a better system to pulling out internal candidates. I've experienced different systems that have made an icon next to an internal candidate.

Great solution for non-profit on a budget

May 19, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Helped us organize our applicants for dozens of positions and allowed us to track metrics we previously weren't able to capture.

Cons: The source tracking doesn't really capture true data. The report indicates most of our applicants came to us from our website, because that is where they have to go to apply.

Vendor Response

by The Applicant Manager on May 24, 2017

Erin, Thank you so much for your review. TAM traces the web site an applicant comes from when they apply for a position. If they come from a job board, a social media site, your company careers page, or an email link, TAM tracks this and enters it as the source. After reading your review, we ran the Source Statistics Report and can see that about 1/3 of your applicants are coming from your website, 1/3 are coming from employee referrals and 1/3 are coming from Indeed. This is different than the source statistics that we usually see from other clients. From what we can see, it looks like Emmaus Homes has a great brand presence in the community. Congratulations!

Fans of TAM

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Logical flow. User friendly. Support is fabulous. The training webinars are great. Customer Service is quick to answer questions and solve problems!

Met all my expecations

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use for hiring managers. For administrators as well. Great customer support, both proactive and responsive.

TAM has it all

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: All of the staff I interacted with at TAM were knowledgeable, friendly and quick to respond.

Pros: Level of configurability is high but still seems easy, the user interface is simple and logical, multiple resume uploading options, price is competitive, self-service options are extensive and intuitive, completely mobile responsive, integrated with free job boards, all fields are searchable, knock out questions that are customizable for each position help recruiters improve efficiency.

Cons: No outlook integration button, which means emails must originate in TAM in order to be associated with the candidate's record.

Straight-forward, easy to use, terrific customer service

Apr 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Comments: Again, I've had a great experience with TAM. Give them 5 stars for their customer service and webinars.

Pros: I've found TAM to be straight-forward and easy-to-use. We use it for position posting and applicant tracking, so I can't speak to the reporting or data features. The customizable tables make sorting easy. Prescreening question options are thoughtful. It's very easy to train our managers on. A huge plus for us is TAM's customer service. As a newbie to HR and applicant tracking systems, I call them a lot and they are always nice, knowledgeable, very helpful.

Cons: You need to always preview job postings -- the formatting doesn't always translate from the position page to the career page.

Our first product so it was hard to change our internal culture, but TAM has trained and retrained and supported my users and helped them adopt it.

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have already added the onboarding upgrade for those offices that have successfully learned to make use of TAM.

Pros: Has to be customer support and the way they will deal directly with my end users. We don't have a lot of real savvy users, and TAM has helped them adopt and understand.

Cons: Nothing struck me as bad about the product. The job boards themselves are hard to make an impact on.

TAM is a Wonderful Applicant Tracking System!

Mar 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: TAM has been a great investment for our company! The set up process was fairly painless. The system has been very easy to use, and very configurable to our hiring needs. We love that it automatically posts on multiple job boards at once, the pre-screening questions are essential in helping narrow down the most qualified candidates, and best of all, the support staff at TAM is always very helpful! I highly recommend this ATS! You will not be disappointed.

Recruiting software that feels like it was built by recruiters

Mar 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: They have a free trial that gives a lot of great insight if you're considering the product. We didn't transfer over any of our previous ATS data so I can't speak to that part of the process. I love the event triggers that you can set up!

Pros: The software is very intuitive and user-friendly. You can customize almost everything to fit your company needs. The customer support team is quick to respond and very helpful. TAM has the ability to create a spreadsheet of data from almost any applicant page you're viewing. The set-up/implementation was fast and we were working with a committed representative through the whole process who still checks in on us to see how things are going. The contract is truly month-to-month so you don't have to worry about over committing and being stuck with a product that doesn't work for you. Overall, great value for the money we spend!

Cons: The reporting features on the actual reporting tab are limited, we often pull reports from applicant searches instead to look at the data we are most interested in. There were a couple of hiccups in the implementation that I thought would have been smoother considering the upfront work on both the Client and TAM's part. The color scheme for the workflow is a set gradient so that if you have a lot of steps in your workflow it's hard to discern between stages in the desktop tab graphic. Tracking can be a bit of a challenge when hiring multiple candidates for one role.

The Applicant Manager is an amazing software

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The Applicant Manager is an amazing software. It is so easy to use and the customer service is beyond great! They are very responsive and quick to get back to you anytime you send in a question or request. The Applicant Manager staff are so pleasant to deal with over the phone and are very understanding and kind - even if the answer is obvious! The have amazing webinar's and a great deal of useful information in their Knowledge Base. They also, constantly take the comments and requests of customers into consideration to make useful improvements! Overall, The Applicant Manager is an amazing software and I would be lost without it!

Very happy with it so far

Sep 28, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has been easy to use for both me as the administrator and for the hiring managers who have used it. It has really streamlined our process. The vendor has been extremely helpful and responsive when I've had questions. I evaluated several systems, and felt that TAM would best meet our needs at a reasonable price. We are a small firm and only hire a handful of candidates each year, so I don't need a lot of bells and whistles. TAM is a straightforward system that I can customize to meet my needs. I also liked the low-key sales approach - I never felt pressured or like they were trying to sell me anything I didn't need or want.

Cons: If I had to find a negative, I suppose it would be that it was a little tricky to get the integration with our website worked out. But TAM was very responsive in helping find a solution quickly.

Recommendations to other buyers: I ended up doing demos for I think 5 systems, and they started to blur a bit in my mind by the time I got to the end. I'd suggest thinking about what is most important to you in a system and staying focused on that, and trying to keep your demos to a fairly short list.

Great product + great price!

Sep 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm really glad I picked The Applicant Manager over all the other systems I looked at. It's a great value. The interface just makes sense - I was able to get things up and running in minutes. The best part though is the customer service The Applicant Manager offers. Knowledgeable, helpful advice is what I always get. If they are having a technical problem like server or connectivity issues, they contact me and explain to me what's going on. Transparency is very important to me, and they live up to that. Finally, they are always adding features that help us out.

Cons: They haven't let me down at all during my experience.

Recommendations to other buyers: Look at the demos that companies offer and then compare prices. Price was a big consideration for us as a non-profit. Also looking at the customer satisfaction rating on this site and then decide which way to go.

The Applicant Manager (TAM)

Sep 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the simplicity! User friendly and meets our needs for an applicant tracking product.

Cons: Our organization has used TAM since June 2016 and have not came a crossing anything.

Recommendations to other buyers: We previously had Taleo which was a good product as it stood alone, but once the product was sold and supported by another company, it was not so user friendly and was robust for what we needed. Training and customer service was poor. We researched and had several vendors that we had demos with. After our review and comparison we went with TAM. TAM is a great product and easy to use. Enjoy working with TAM's customer support and love the fact I talk to a live person and resolve any questions I may have.

Excellent Product and Service

Sep 02, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used many applicant tracking systems and TAM is bar far the easiest I have used. In addition the support has been fantastic.

Cons: The software is very straight forward and built for simplicity and ease of use. By design it lacks some bells and whistles that very large organizations may require.

Recommendations to other buyers: When evaluating, take your time and create a list of questions. Important to evaluate what you really need vs. what would be nice. This product was very easy to get up and running.

Easy to Implement, Efficient to Use, Effective!

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: TAM was not just the best value for the price (it is truly an affordable solution that should not be overlooked) it was easy to implement and made our recruitment process much more efficient and entire HR Team more effective as a result. The TAM team has amazing customer service, with immediate response to questions. The organization is so nimble that they can modify on the go to meet customer concerns or requests. The periodic "TAM Talks" outlining improvements directly from that client feedback are very helpful and all new version roll-outs are totally seamless without any additional cost.

Cons: Nothing - the product is easy to use and the support is matchless. They've gone above and beyond for us as we converted from an entirely manual process and were flexible enough to allow us to maintain certain manual controls.

Recommendations to other buyers: This isn't an talent management program with a lot of colorful optics and pretty dashboards that comes at a premium price and complicated IT process. This is a tool that meets all the applicant management requirements at a great price with no down time to implement or train on, is easy to use, plus customer support is always available, responsive, and adaptive.

Approximately 1 year using TAM for input of resumes

Aug 19, 2016
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Affordable price for the quality of the applicant tracking system. Provides more than I need, which is input of candidates and notation of conversations and submittal process. Vendor is very attentive to questions regarding the use of the product and updates to the product to continually improve user experience.

Cons: Have had an issue posting job opening to the home page of LinkedIn. Was told it may have to do with contact information I provided in the posting. But that is not the issue. Might still be my execution of the posting and not the limitation of the product. Yet to be determined.

Recommendations to other buyers: Test drive other products out there to see which one works best for you. You can get a month or so free trial on competing products.

Vendor Response

by The Applicant Manager on August 22, 2016

Thank you Steve for your review of TAM! I just wanted you to know that a member of our support team will be contacting you to see how we can help resolve the issue with your LinkedIn posting. If you need any help in the future, please feel free to give a shout to our support team.

Easy to use, great customization.

Aug 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The vendor has great customer service. They have been able to do everything I have asked. I have posted several jobs and have received many applications via the free job boards. I am able to see the status of all the applications and take my time to review them.

Cons: So far I am happy with my entire experience. The only thing that would have made my experience better is if they would have contacted my website host directly and taken care of connecting a link on my website for me.

Recommendations to other buyers: Look at several. I found this to be the best fit for our company.

Job Changer

Aug 11, 2016
5/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best feature(s) is automation. If I can spend my entire day inside of TAM, I would. It's a true database and I love that everything you put into the system, you can pull out with a report. The days of receiving a resume via e-mail and saving it on your computer are over. That process was so time consuming. Getting back to automation, the template e-mails that you can send out with the click of one button is amazing and you can create your own. No more typing e-mails. It has cut more than half my time in a day. I would welcome someone to call me on the phone so I can explain in further detail.

Cons: No really anything and if I did have a few things they probably could be fixed or already exist as TAM has so many features that I have not even had time to explore yet.

Recommendations to other buyers: Change is difficult however once you overcome the hump, it is sooo worth it. Have one person learn the software and become the administrator and then train people how to use the system to its fullest. They too, will love it.

I have had a very postivie experience using TAM.

Aug 10, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very user friendly and I have received excellent customer service and technical support, when requested.

Cons: I do not have any issue with the product and would highly recommend it.

Recommendations to other buyers: I was looking for a system that was user friendly, and would capture the information that is required for all applicants. TAM meets all of our needs and can be as comprehensive as you need it to be.

TAM in review

Jul 28, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3.5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The vendor seemed to know the product well and was helpfull

Cons: There was nothing applicable about this question during this portion of the review.

Recommendations to other buyers: Others should have a list of needs ready to discuss for this vendor.

Great Product for Mid-Sized Businesses

Jul 19, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This product is very versatile and affordable. It met (and exceeded) our core applicant tracking system needs. It's easy to use, yet offers a wide range of capabilities for mid-sized companies.

Cons: The reporting features were adequate, but perhaps not as easy to use as other vendors/ ATS.

Recommendations to other buyers: Definitely a great product that will meet most businesses needs. Lots of helpful tools for tracking, communicating with, and managing the hiring process for candidates.

TAM helped us move to the next level.

Jun 23, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, not cumbersome, and with the excellent training and support we got up and running very quickly.

Cons: It's pretty bare bones, but it's cost effective. I think the navigation could have fewer steps.

Recommendations to other buyers: This is a good place to start if like us you're a small business buying its first talent management system.

Vendor Response

by The Applicant Manager on June 27, 2016

Dear Mimi, Thank you so much for the wonderful review. The recognition that you gave us is very much appreciated by our team! I saw that you described TAM as being ¿bare bones¿. Are there any particular features that you are looking for that would show you the full capabilities of TAM? Our goal is to provide a very ¿simple/clean¿ interface so that our users and their applicants have an effortless experience. However, TAM itself does offer a very wide feature set. Because each setup is custom to meet specific client needs, please let me or our support team know if there is anything that we can do to show you how TAM can further improve your recruiting experience. Edna

Our Experience with TAM

Jun 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: So easy to use, the support team is so easy to work with, responds quickly, and very helpful.

Cons: We've not seen any outstanding limitations with this product.

Recommendations to other buyers: I recommend choosing this product. Make your life easier! Make your recruiting easier! You'll be pleased.

Great Product for small to mid-size company recruiting

Apr 20, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very service oriented. User friendly and intuitive to use. Not so many bells and whistles that one doesn't use anyway, so the software allows one to recruit how one wants to recruit.

Cons: I'm not sure how "Scalable" the software is. Primarily because everywhere I've used it, I've had a recruiting function of just a few people, and typically it was a part of a generalist role.

Recommendations to other buyers: Look at what you need to get the job done, not at all of the capabilities of the software and analytics that other vendors will try to sell you to trade up to their product. This software does exactly what it tells you it will do with the analytics that makes sense for smaller organizations. A great value for smaller organizations with limited budgets.

Look no further for great applicant tracking!

Feb 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Super easy to use, very powerful and adaptable to different business models.

Cons: Sometimes a little quirky and glitchy on mobile devices (an app would be great!) in the resume views and email functionality. I'd also like a widget that will make it super easy to list on my website.

Recommendations to other buyers: This software is great whether or not you already have a strong process in place. If you do, it dovetails nicely with the steps in your process, and it's easily adaptable to adjust to the steps in your process. If you don't have a process already, the steps in TAM with make up for it.

The Applicant Manager is a great Applicant Tracking System

Feb 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I launched a new company two months ago and I was looking for an Applicant Tracking System that would meet everything I was looking for. Having worked with many Applicant Tracking Systems in the past, I found that many of them could not or would not support a small to medium sized company. It was during my search for an ATS that one of my former co-workers referred me to The Applicant Manager. From the time I made my first call, the overview of the product and the final implementation of the system, I knew this was one of the best Applicant Tracking Systems I have ever worked with. The Applicant Manager is truly intuitive and user friendly and easy to navigate. And, the people who work there are also great.. There is a saying... No one cares what you know, until you know that they care....This truly describes the entire team at The Applicant Manager..

Cons: This is a great product and there is nothing about it not to like.

Recommendations to other buyers: I recommend this product to anyone looking for an Applicant Tracking System that is easy to use, not only from the company side, but from the candidate side as well. From a product development side, the system is easy to update, add information to it and manage how you want the system to look internally and externally. The system also makes it easy to post jobs to different job boards and is mobile friendly!

Excellent Customer Service and Search Capabilities

Jan 21, 2016
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The people at The Applicant Manager are great. We looked into lots of different Applicant Tracking systems and kept coming back to TAM. They answered every question I threw at them. What was great was that everyone I spoke to had recruiting experience. TAM has such an easy interface where I can take notes as I'm conducting my phone screen. I love the search capabilities and how easy it is to tailor the workflow. Customer Service is top notch. I get a response almost immediately if I have a problem or question. They also offer great ideas around Recruiting best practices especially during set up.

Cons: It would be great if they had an interview tab so results could be added directly into this section.

Recommendations to other buyers: Really think about how you do business and what works for you as a recruiter. Customer Service was so important to us b/c we are a small company. Also, we really needed an ATS that could be tailored and changed and TAM was the only one we researched that had so much flexibility while keeping everything compliant.

A fantastic Applicant Tracking tool, with top-notch service

Dec 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and the customer service is fantastic. We get quick and full responses from the company and they ensure our questions are answered.

Cons: Nothing to date. It does not have all of the bells and whistles, but we don't need it to. We hire an estimated 150 people per year and have not had any problems.

Recommendations to other buyers: If you're looking for an applicant tracking tool, I would check out TAM. Did not have a system prior to 2015 and this has made our job so much easier than using Excel. The price is very realistic.

TAM Review- 12/2015

Dec 07, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The price of TAM was very competitive as compared to other providers & they were very easy to work with.

Cons: Doesn't have all of the features of some of the big ATS providers.

Recommendations to other buyers: Do your homework on your EXACT needs before you start. Whether it be integrating with another system or specific application needs, you need to know all of this before you start an ATS implementation.

Terrific recruiting and collaboration tool

Dec 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great value that enables any company to immediately and simply implement a professional recruiting presence on their own website, collect all relevant information automatically, including cover letters, resumes, and questionnaires, and then collaborate among all stakeholders during the interviewing process.

Cons: Nothing I can think of. The pricing is a bargain, their service has been excellent, and the product is a snap to use.

Recommendations to other buyers: Be sure to look at ease of use for applicants, for HR, and especially for those involved in the recruiting/interviewing process. If it's not easy, it won't be used.

Peace of Mind

Nov 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: TAM takes the hassle out of recruiting and there is always someone available to speak with if I ever have a question.

Cons: One thing that would make posting a picture in an ad easier, is allowing JPG to be uploaded instead of having to place the URL of a photo.

Recommendations to other buyers: If you are tired of tracking and accepting paper applications, TAM is the solution!

WONDERFUL PRODUCT

Oct 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very intuitive, user friendly and staff is very helpful! TAM is upfront and honest about their abilities/service. ALL TOP NOTCH. Interested in matching your needs (and they did!). We track for AA/EEO compliance - simple reporting. Highly recommend.

Cons: I haven't found anything I dislike yet. I have been using for 6 months. All staff love it.

Recommendations to other buyers: Definitely give them a try. We are less than 100 employees, but track for AA/EEO. The versatility, reports and ease of use can't be beat for the price. Customer service top notch. I get same day answers.

Love the ease of TAM

Sep 03, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Clean, clear, easy to use, affordable. The list goes on.

Cons: There is not a way to change indeed posting to a paid posting.

Recommendations to other buyers: This is the first one I have used, so I do not have a lot to compare. What I can say is that it was clear, easy to learn and use. It greatly increased our quality of applicants and ability to filter through applicants.

Great customer service

Aug 28, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The customer service is very responsive and consistently follows up to ensure any questions/concerns were addressed.

Cons: Navigation through the different screens can be clunky until you get used to them.

Recommendations to other buyers: Make sure the functionality matches your anticipated needs.

We love using TAM

Aug 26, 2015
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: From the moment we first connected with the TAM team, I knew that this was the ATS for us! It has been easy to use, and has been a total lifesaver! We've been able to completely change the way we source applicants, and our rep's attention to detail and ability to anticipate our needs as a client were what initially struck us. She just gets it! We're a medium sized business that is growing, and this was the perfect solution for modernizing our systems. The entire TAM team's extreme customer service and quick response time are what we love about TAM. Applicants are easy to find, and information is right at my fingertips. No more misplaced resumes, or partial information! I've learned so much in working with this ATS.

Cons: Nothing I dislike- per se, though I would love to improve the reporting capabilities, and other smaller items that are specific to how we use TAM within my organization.

Recommendations to other buyers: Don't wait! If you're at all interested in improving the quality of your recruiting capabilities, I wouldn't hesitate in working with TAM. They have helped us streamline and organize our recruiting systems, and we're so grateful.

TAM applicant information system

Aug 14, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The product is generally easy to use with minimal training required. There is an extensive Knowledge Base (FAQ/guide) and the support team responds promptly and professionally to all questions.

Cons: No dislikes so far. Product has met the needs we were looking to fill with an applicant information system.

Recommendations to other buyers: Determine needs of your organization. Some vendors offer systems which may have more features, but complexity and difficulty of use could be concerns. TAM offers all the features we needed as a small/medium size company, is relatively easy to learn to use and offers excellent support service all for a very reasonable price

Awesome - Exactly what I was looking for!

Apr 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The product is super easy to use, very logical and easy to view layout - implementation was so smooth I couldn't believe it! The team answered every questions I had and was very supportive. The best product implementation I've experience in my career by far.

Cons: Nothing so far. I am now working for a smaller organization and we do not do heavy recruiting. I needed something easy to use, that would implement quickly, save time with data entry and record keeping and provide periodic reporting. This was exactly what I was looking for.

Recommendations to other buyers: Make sure the product fits the "size" of your needs. What I like about TAM is there no-fuss logical approach. They are able to provide the services I need without all the bells and whistle that I don't which would just complicate the process. However, they offer a ton of additional features that I can "grow into" as my organization and recruiting needs grow. I love the idea that won't have to ever shop for a new product, I can just keep growing in this one.

Excellent ATS with great pricing

Mar 30, 2015
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Core Applicant Tracking Functions, Great Job Board posting, Very flexible pre-screening forms and partner add-ons, Cloud Hosting, and most importantly, best pricing model out there. We also like the on-boarding to get the forms, compliance, messages, lists setup and going quickly.

Cons: Lacking Mobile Responsive Design, Limited notifications metadata (or customizing) when receiving applicants to help speed up pre-screening.

Recommendations to other buyers: When comparing to tools like Bullhorn, take time to prioritze your needed vs. nice to have features.

TAM - Excellent recruiting resource for City of Martinsville

Mar 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: TAM is an intuitive recruiting package. It is user-friendly, easy to learn and the knowledge center provides succinct and clear information with "how-to" screenshots. Customer service is friendly and willing to help. Every single experience has been positive.

Cons: TAM (The Applicant Manager) has been an extremely pleasant find.

Recommendations to other buyers: When shopping, assess how functional, efficient, and easy to learn are the online application systems during demo and sales pitch. In my experience there is no comparison. TAM is simple to use, customizable as need be, and the entire time is focused on the performance of the TAM product, ease of use, and the customer feeling supported.

Love The Applicant Manager

Feb 04, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the transparency of each candidate's profile and my ability to easily review status, resume, accompanying documents and communicate with candidate right from TAM.

Cons: Sometimes, the "knock out" pre-screening questions manage to let the candidate through even when they haven't answered the question, (i.e. what is your salary expectation? answer: $1). That's a waste of time, because then I have to take the time to communicate with the candidate and get the right info from them. It's a slight flaw.

Recommendations to other buyers: Know what you need, and know what you don't need. There are lots of ATS that have many bells and whistles that you may not even use--don't pay extra for services that you won't use.

Extremely happy with TAM

Feb 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customer service is excellent; they are always there when you need them. The whole process took less than a week to get up and running. I had great online training, and the program is easy to use.

Cons: I like the ease of use of this product. It is easy to change, edit, or delete anything in your setups.

Recommendations to other buyers: Please remember you get better service with a smaller company and more features.

The Applicant Manager

Jan 20, 2015
4/5
Overall
4.5 / 5
Ease of Use
3 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's very easy to use on the applicant side. Their customer service has been great, they are always there to answer questions I have, and they give monthly webinars that help explain different parts of the software.

Cons: They are still a developing software, which has both pros and cons, but for the most part, I have experienced the con side of it. I don't think they have fully reached their potential, and there are items that I wish it had. For example, they still haven't integrated with Monster job posting, and they said that was going to be done months ago. The integration would be great but not having it is not really the issue; it's just the fact they keep saying they are going to do it "soon."

Recommendations to other buyers: I recommend really analyzing each software product for its applicant side of things and for the hiring manager/supervisor's side of things. Is it easy to understand? Can it be taught easily? If not, they are less likely to want to use the product, and time and money has been wasted. Find the top five you really like and list out pros and cons of each, and then narrow your list from there.

TAM makes recruiting easy!

Jan 12, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: From early discussions with the sales team, through purchase, training and using it today, the TAM team has been 100% by my side. They are always accessible and ready to answer my many questions.

Cons: Initially the product did not work smoothly with my Outlook, but recent upgrades have made it seamless. For every request (an upgrade or tweak) that I have sent in, they have been able to match or better. Again, they're very responsive.

Recommendations to other buyers: Ensure whatever you purchase is easy to use in your day to day. Lots of manual entry bogs you down and takes away valuable time. Look for a system that is relatively intuitive, so that the learning curve is shortened. And, most of all, look for a team like the one at TAM that provides exceptional customer service (a real human).

Applicant tracking made simple.

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The streamlined layout and functionality allows me to navigate quickly.

Cons: Nothing is perfect, but there's nothing I have found or run across (after having implemented this product in two different companies) that is worth pointing out as a negative.

Recommendations to other buyers: Be careful not to get sucked into the bigger is better mentality (i.e., Taleos of the world). You don't need tons of bells and whistles and toggling back and forth to meet your needs. This product has everything I could need and allows me to do it fast.

Great applicant tracking solution

Oct 29, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the slick interface. It makes things so much easier for tracking applicants from application to hiring. I can easily look at the status of candidates without having to sort back through my email or shared drives. Everything is in one place.

Cons: There's not much I don't like about it. It's a pretty easy tool to use.

Recommendations to other buyers: I don't have any recommendations. It's a pretty easy tool to use.

TAM keeps my resumes ogranized

Oct 15, 2014
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is great for tracking candidates and responding to applicants. The vendor has incredible customer service. I had a few suggestions about the application when I first started using TAM, and my suggestions were considered and some implemented.

Cons: To-date I don't have any dislikes. I've only been using for 5 months.

Recommendations to other buyers: Make sure you are clear what you expect from the product and what your bottom line needs are.

Fantastic ATS for small or medium business!

Oct 14, 2014
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very user-friendly, with easy customization, free postings, and an attractive personalized career page. It's easy to integrate to websites and has an internal portal. They have exceptional customer service from HR/Recruiting experts! It's excellent for employer branding, pipeline building, and skill coding. You're in the driver seat!

Cons: It's still a young product and a little fish in a big sea of whale competitors (but that, for me, is a good thing!) It's not as robust as I would like in KPI/Metrics tracking. I'm sure those things will become more detailed as our recruiting division continues to evolve and grow. I'm confident TAM ATS will grow along with us seamlessly.

Recommendations to other buyers: You can't beat the price, and you can't beat the quality for the price. But most of all, they are stand up folks and true professionals. They can speak your language.

Perfect solution for our needs

Sep 26, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's very easy to use and administer. The workflow process to move through applications/resumes is very easy to learn and allows you to efficiently screen applicants to find the best candidates. The ability to take notes, email through the system and assign candidates to different jobs/managers are powerful tools as well. The training and support provided by TAM are top-notch.

Cons: We have a very slow satellite internet connection, so while not the fault of TAM, it does take a little while to load screens and make changes. Once we upgrade our internet connection to a higher bandwidth, this problem will disappear. It's simply the nature of using online or cloud-based applications.

Recommendations to other buyers: Talk to the developers of the program, and I am sure you will learn if this is the product for you.

Very easy to see how this works for us and organizes our candidates

Sep 18, 2014
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's very easy to implement and navigate.

Cons: I don't like the lack of integration with other systems and inability to rate candidates.

Recommendations to other buyers: Know your must-have criteria as well as the level of complexity that is necessary for your process.

Great ATS system for small business

Sep 17, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease of use and great customer service.

Cons: I'm unable to save drafts at times. I'm not sure if it's my internet or system.

Recommendations to other buyers: ATS systems are adjustable. Make sure the system you choose fits your company's needs.

Our first Applicant tracking system (ATS)

Sep 15, 2014
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is very easy to implement and the supplier is HR-centric, so most of our functional concerns were covered well with the product. I love the fact that it's hosted, and they were very flexible with matching the "look and feel" of our company webpage to their product.

Cons: I can't think of anything to say other than the product "is what it is." We found it to fit our needs, but if you want a significant amount of flexibility, you may not have enough choices.

Recommendations to other buyers: Find the right "fit" for your company size, style, and application.

Recruiting Manager

Aug 15, 2014
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This system is easy to learn and very affordable. They are easy to get in touch with and willing to help out as much as they can on any issue.

Cons: We are on a tight budget, so this is the best option for us. For the price, there are so many great features. However, I do wish there were some more options and easy access to another "hired" database after an employee is hired. I know they are working on it, but I wish there were more seamless options when running background checks and payroll.

Recommendations to other buyers: We hire hundreds of employees in a short period of time. We came from paper applications and files, so this was the best option we could find for the price. I recommend really evaluating what you need it for. We needed a searchable database and a way to track an applicant's status. This worked well for us. However, for employee retention, we're still learning how to use the system for after hiring.

Purchased TAM recently

Jul 10, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The system is easy to use.

Cons: I can't think of anything; they have met all my recruiting needs. I guess I would like higher quality candidates, but I don't think they can do anything about that.

Recommendations to other buyers: Give them a try; it's definitely worth it. They are more affordable than other applicant tracking systems.

The Applicant Manager

Jun 10, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: They were easy to work with and executed on our requests very quickly and accurately. The product itself is easy to use and has helped streamline and track our recruiting process immensely.

Cons: We've been using it for only a few months and still have yet to learn the tricks and shortcuts, so at this point, there is nothing we don't like about the product; there are just things we don't know about it yet.

Recommendations to other buyers: Do your homework and make sure the product fits your needs. We did and landed on The Applicant Manger, and it is working great for us.

Overall, it's great!

Jun 09, 2014
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: User-friendly. It makes my job a lot easier.

Cons: There are some ongoing bugs that need to be worked out. We find small issues in the system on a regular basis.

Recommendations to other buyers: Make sure this system will meet your needs; it's very good for small businesses.

Functionality and Customer Service Rolled into One

Jun 06, 2014
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's cloud-based and allows easy access to all candidate information from anywhere. I also like the simplicity and ease of use for managers; it's very intuitive. It provides a central storage for all documents/emails linked to job opening and candidates. The ROI has been great; the monthly fee more than offsets our previous annual cost of individual postings on multiple job boards. The vendor is extremely responsive to customer needs. We are able to customize recruiting documents such as regrets letters, pre-screening forms, applications, and emails to candidates. It links excellently with social networking sites.

Cons: That we didn't discover TAM before posting for multiple positions. The cost of TAM was less than the cost spent on multiple job postings during a peak hiring period.

Recommendations to other buyers: Consider your business needs, including the number of openings per month, how many managers need access to resumes, whether managers will add notes and follow a workflow, and the ROI on TAM's monthly fee vs paying for each job ad posted to multiple job boards. TAM is very easy to use, even for non-computer savvy users.

The Applicant Manager is absolutely working for TMT!

May 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The Applicant Manager (better known as TAM) made our recruitment process so much easier. Managers are very pleased with all the features, from being able to share resumes to searching the database. Since I am the only recruiter at TMT, managing the positions and resumes is now a breeze. Also, TAM has impressed me with their very responsive customer service and their willingness to listen to added system feature requests.

Cons: Nothing bad to say. I like everything about the system.

Recommendations to other buyers: I would recommend that people who are searching for ATSs create a spreadsheet of all the features that you would want in a system and compare each one based on these features. Don't forget to take into account the customer service they provide, even during your demo. It all starts there for me.

A very intuitive ATS!

May 27, 2014
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very user-friendly. I also appreciate how open the support teams are in taking recommendations about how to improve the software.

Cons: We have no major complaints to date. There are occasionally some small glitches that arise, but they are generally very minor.

Recommendations to other buyers: Make sure to compare a number of vendors so you find what fits your organization. We picked TAM because it fit our size and growth in the coming years.

Great service, excellent product that keeps getting better!

May 27, 2014
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The team is extremely responsive to questions. The responses are personal, and they make every effort to incorporate new ideas into their product moving forward.

Cons: I can't think of anything that I don't like. I just hope that they can continue their high level of customer experience as they grow.

Recommendations to other buyers: Realistically evaluate your needs and your users. The TAM system works great and offers the ability to provide a great deal of transparency to all of the senior management here. The reality of it is that there are relatively few people besides myself that ever go into the system. TAM does not charge extra for the number of users I needed to allow that, so it wasn't a big deal, but other software did, and we could have ended up paying for something we didn't use had we not gone with TAM.

TAM is a great tool!

May 23, 2014
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: TAM has been a wonderful tool for my recruiting needs. The software is easy to use, and the support staff is always available and very prompt with service tickets. The developers are always listening for ways to improve their software and make changes as necessary. Our experience with TAM has been wonderful. I don't see any reason to explore other options. It's perfect for the size of our company and the number of applicants we receive.

Cons: I wish there were a better way to organize pipeline candidates - the candidates you don't want to hire at the moment but wouldn't mind reviewing for future opportunities.

Recommendations to other buyers: Give it a try. If you are a small company and need software that will get the job done, you'll love TAM.

Great ATS, Great Price, Great Support!

May 06, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the UI aspect of the system. It's very easy to work with and looks good. I also really like the support that comes along with the subscription. They always welcome recommendations, and if it makes sense, then they make changes based on the feedback. Also, it does everything I need it to do for me.

Cons: Nothing. Like I said before, even if you are a beginner using an ATS, you will become a pro in a couple days.

Recommendations to other buyers: I compared about 10 different ATSs, and TAM was the best for the money, usability, and design. I would say to think about what is most important to you, put those items in a list with a value, look at all the ATS systems you want, and go with the one that gives you the best value. For me, it was TAM, and I have no regrets.

Great Applicant Tracking System!

Mar 31, 2014
5/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The team behind The Applicant Manager is very flexible and adaptable to making changes to the program, which benefits their end user, the client, me. There is no need to send in a request and then wait a year for the next update, as they are continually making the program better with new and creative updates. I love the fact that all resumes from applicants who apply for a job or that candidates simply submit are automatically loaded into my system. TAM has saved me countless hours compared to our previous manual program when it comes to applicant tracking, job posting, and candidate searching. They are price-conscious with respect to the monthly fee, and as a boutique firm, we appreciate that.

Cons: Nothing really, though I wish you could delete candidates (not archive) out of the system for good so the database was not cluttered. That being said, as a Recruiter (one of the services we offer at our consulting company), I wish the system did certain things that would make recruiting easier (it's already very easy with this system). This program is best when used by your standard HR Manager/Recruiting Manager, which the system is designed for.

Recommendations to other buyers: Compare the ease of use, presentation of their interface for job postings, and the price point of TAM to others you consider. Many others I reviewed before TAM were much more costly and much more complicated than they needed to be.

Happy with my ATS!

Mar 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Everyone on TAM's staff is very easy to work with and has excellent listening skills. They are able to resolve issues quickly and easily, and they remember queries when sending out updates. I'm able to configure the recruiting workflow in any fashion and have multiple workflows. The system is very easy to learn and utilize, and the candidate application process can be configured to be as short and simple (or long and laborious) as the employer wants.

Cons: I really don't have any major complaints. They've added an optional approval process which is something I'd mentioned to them previously.

Recommendations to other buyers: Define your recruiting process prior to selecting and implementing an ATS; do not let technology determine your process. Understand the end user: are they a sophisticated end user who has utilized multiple ATSs and understands the importance of maintaining accurate and updated data or are they a first-time user with limited software experience? Understand the candidate: is a short or long online application process necessary?

10 Thumbs up!

Feb 24, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love that the software is very easy to use and intuitive. It has exactly what I need as a recruiter but is not over the top with bells and whistles that I would never use. I like how they listen to customer feedback and incorporate what they can into each release.

Cons: Sometimes I can't view resumes in Explorer. There is a glitch in the system that hasn't been resolved.

Recommendations to other buyers: Define exactly what you need first and look for everyday functionality.

TAM - Top notch customer service and agile, customer-friendly system

Feb 05, 2014
5/5
Overall
4.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The Applicant Manager puts their customers first and they make you feel special. I have made numerous requests to TAM for either enhanced features or simply questions on how to use the software more effectively. The TAM team, without fail, responds quickly and thoroughly. Even if a system enhancement isn't on their next release, they take the request into consideration and get it done for future releases (for those that would help multiple customers). Extremely fast attention to customer needs!

Cons: TAM responds to any feature enhancement requests quickly and with thoughtful consideration. That's all I ask for and they provide this. No real dislikes with this team.

Recommendations to other buyers: If you're looking for a technologically savvy group with a user-friendly system and superior customer service, I highly recommend considering TAM as your applicant tracking system team.

I love The Applicant Manager!

Jan 16, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The Applicant Manager is very user-friendly for me in HR and also for the hiring managers. The ability to write notes and changes candidates to phone screen/interview, etc makes the hiring process easy to manage. Also, Jim and Edna are always responsive if I have a question or issue. I would recommend this product to anyone!

Cons: I have been using TAM now for about a year and a half now, and we switched from Taleo. I have found nothing wrong with TAM so far. Everything is great!

Recommendations to other buyers: This is great software; it is very user friendly with great customer service and support.

Oct 18, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: I purchased The Applicant Manager (TAM) a few months ago and am really pleased. I've worked in Staffing for many years, from large corporations to independent consulting. Now that I'm an onsite for a technology company (with a growing staff of 85+), I wanted something that was simple, was cost-effective, and would be easy to build on as our company grows. TAM fits the bill. Out of the 10 demos, The Applicant Manager won me over hands down, plus their customer service is first class! If you're looking to brand your company, TAM interacts well with Glassdoor, Indeed, and Simply Hired as well. I'm a satisfied customer.

Jun 05, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: As the new HR Director for The Downs at Albuquerque, I inherited an antiquated hiring system with paper applications being the standard! I had not seen paper apps in a decade! With a huge job fair coming up in weeks that would more than double our staff, I knew I had to get busy finding a better way! I spoke to others who were significantly more expensive and who could not get the system up and running in time for our job fair. And then I spoke with Edna, from TAM. What a Godsend! The affordable cost, the quick start up, and the support was phenomenal from day one! We were able to post over 20 openings and build an applicant database of over 2400 candidates in less than 2 weeks! Best of all, our managers love how easy it is to use and wouldn't dream of going back to paper applications! I wholeheartedly recommend TAM to anyone needing a solid, easy to use system that is affordable with lots of friendly support!

Sep 17, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Sure there are many options out there but if you are looking for one that flexible to your needs, then stop searching. I've found that when ever I've needed something from The Applicant Manager I was able to get it done. The entire program can be customized to how you want it and makes your processes almost effortless. The designers are quick to respond to any requests you may have and a delight to work with. The Setai is a luxury hotel located in Miami Beach and we quite often have the need to attract the best talent to fill our positions. We recently underwent a change in management and began putting new processes in place. One of the things we had to do was get our recruiting efforts organized immediately. We were using a rigid and non-flexible system in the past and were introduced to The Applicant Manager by one of our consultants. We were allowed a demonstration and took it for a test drive before quickly reaching a decision. Implementation was seamless and linked to our website and social media sites in no time to put us in business. Learning the new system could not have been any easier. After the implementation, tutorials were provided but it did not take long before were were comfortable using The Applicant Manager and well on our way to filling our vacant positions. Now quite honestly, I would rather use my time doing other things than screening and tracking my applicants. With The Applicant Manager, I am able to set my thresholds and ask the questions to get exactly what I am looking for. Getting status updates or inquiries on which stage of the recruiting process for an applicant is child's play and rejections are effortless. Best of all the applicants are presented with a highly professional image of your organization and love that you take the time to reach out to them, they don't realize how easy The Applicant Manager makes it. The Applicant Manager makes me look good at what I do!