# Page 2 | The Applicant Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is The Applicant Manager the right Applicant Tracking solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123752/The-Applicant-Manager/reviews --- The Applicant Manager 4.6 (125) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 2 - Reviews of The Applicant Manager ## Showing most helpful reviews Showing 26-50 of 125 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RW Ryan W. HR Machinery Used the software for: 1-2 years ### "Affordable" August 11, 2019 4.0 It's saved me a lot of time and helped me be more accountable on follow-up with applications, which is huge. Having everything in one place, being able to search through previous applicants and their application history and now allowing applicants to get lost in the process are huge benefits. Pros It was the most affordable full feature ATS I demo'd. It does the basic features very well. Quick responses from customer support. It's very nice being able to post to multiple job boards at once. It's nice being able to search applications/resume by keyword or by tags that I've assigned. Helps keep me accountable with reminders to follow-up with applicants, even if it's just to send a rejection email. Cons When I'm creating a new position and want to use the information from a previous post the history doesn't go back far enough sometimes, instead only showing the most recently closed positions. They say they check in with you regularly to make sure things are going ok but that hasn't been my experience. My original account manager checked in and was always available to answer questions but he has since left the company. I haven't heard from anyone there for quite awhile (don't let them tell you they are having trouble reaching me either, my email address and phone number haven't changed since I signed up for the service). Not a huge deal though, emailing customer support has always resolved my issues. There aren't a ton of outages but I have experienced more, albeit short term, outages than I'd like to. Sometimes the site is just inaccessible for 10-15 minutes. We've whitelisted the site and the rest of our internet services work fine so it's not likely an issue on our end. I usually discover this as I'm about to go into an interview and realize I can't access the applications or notes. I wish there were a better way for my placement agency to submit applications without having to create a user account for them (doubling my cost!). Again, minor complaint, but it would be a nice feature. I also wish they integrated with my personality assessment provider. They say they've never heard of my provider - so what? I've used them for 15+ years! Alternatives considered [Paycom](https://www.capterra.com/p/130949/Paycom/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/) Reason for choosing The Applicant Manager Mainly price. They all have a lot of the most common features. At the time Hire by Google was my preference due to us already using the Google Cloud Suite and the integration it would provide, however, it proved to be a lot pricier than TAM. Review Source CA Carri A. Director of Communications Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Great Implementation Team" August 9, 2019 4.0 The salesperson I first talked to was very inexperienced but VERY pleasant and great with following up and getting my questions answered. I have loved working with my client rep \[SENSITIVE CONTENT HIDDEN\]. I have struggled with frustration over the time it takes to get simple things fixed (still waiting) with the tech team. Pros I loved working with \[SENSITIVE CONTENT HIDDEN\] to implement the software. She was highly knowledgeable and is always willing to answer my questions. It is easy to get in touch with her when there are issues as well. I like that we are able to rate applicants and that the software is easy to use. Cons I have had trouble with the development/tech team implementing necessary changes. We have an ongoing issue with our application and I have asked four times for the issue to be fixed and it is still not fixed. I also think that while the development team does a good job getting the program to work correctly, they don't always focus on the end-user experience or do enough testing on mobile or different devices to see how it looks and what the UI is actually like for users. The application works, but it could be easier to use and I don't see The Applicant Manager as being interested in making things the best they can be. Instead, if I want these basic changes to make things the way I believe they should have been designed in the first place we are either put off and they don't complete those tasks, or we are told they may cost us extra. That just doesn't seem right to me. Reason for choosing The Applicant Manager Price Switched from [ApplicantStack](https://www.capterra.com/p/264567/ApplicantStack/) We were sick of an application that wasn't mobile friendly. Review Source AM Alexandra M. Recruitment Coordinator Civil Engineering Used the software for: 2+ years ### "Easy to Use and Supportive System" August 9, 2019 3.0 Overall, TAM has been very easy to use and efficient. Hiring managers enjoy the system, and the customer support team is always accessible and quick to response to our requests. I would recommend to others! I would like to see more automatized process to help our recruitment team enhance the candidate experience. Job description formatting is limited. Pros Ease of use. We've launched this to our hiring managers and its been very effective. Customer support is always available, with quick turn around time. Cons Formatting can be an issue, specifically with Job Posting text boxes. There isnt a lot of flexibility. Would like to see blind resume screening process for increased equity and diversity practices. Review Source Christine A. Gestion de clientèle Financial Services Used the software for: 6-12 months ### "Logiciels de recrutement " September 7, 2023 5.0 Pros Logiciels répondant exactement en matière de suivi des candidats Cons Honnêtement je recommande ce logiciel pour sa fonctionnalité Review Source MD Mallory D. People & Performance Coordinator Insurance Used the software for: 2+ years ### "Easy to Use" October 20, 2020 3.0 Great customer service, fast response. Pros TAM is user-friendly and easy to use. The reporting features make it easy to search far back and filter as needed. It's great that the job postings are automatically posted on external sites such as Indeed and Glassdoor. Cons I think the over website could be updated as it seems outdated. It would be also nice for candidates to be able to create a profile so they can apply for multiple positions at a time without having to apply for each separate. Review Source PF Patrick F. Used the software for: ### "" September 17, 2012 5.0 Sure there are many options out there but if you are looking for one that flexible to your needs, then stop searching. I've found that when ever I've needed something from The Applicant Manager I was able to get it done. The entire program can be customized to how you want it and makes your processes almost effortless. The designers are quick to respond to any requests you may have and a delight to work with. The Setai is a luxury hotel located in Miami Beach and we quite often have the need to attract the best talent to fill our positions. We recently underwent a change in management and began putting new processes in place. One of the things we had to do was get our recruiting efforts organized immediately. We were using a rigid and non-flexible system in the past and were introduced to The Applicant Manager by one of our consultants. We were allowed a demonstration and took it for a test drive before quickly reaching a decision. Implementation was seamless and linked to our website and social media sites in no time to put us in business. Learning the new system could not have been any easier. After the implementation, tutorials were provided but it did not take long before were were comfortable using The Applicant Manager and well on our way to filling our vacant positions. Now quite honestly, I would rather use my time doing other things than screening and tracking my applicants. With The Applicant Manager, I am able to set my thresholds and ask the questions to get exactly what I am looking for. Getting status updates or inquiries on which stage of the recruiting process for an applicant is child's play and rejections are effortless. Best of all the applicants are presented with a highly professional image of your organization and love that you take the time to reach out to them, they don't realize how easy The Applicant Manager makes it. The Applicant Manager makes me look good at what I do! Review Source CK Chelsie K. Human Resources Generalist Construction Used the software for: 2+ years ### "TAM is the BEST!" August 9, 2019 5.0 TAM has been the perfect way to track candidates and add notes, etc. I love that I can pull up applicants and filter them in an excel spreadsheet. Pros TAM is so easy to use; it is incredibly user friendly and easy to figure out if you have never used a tracking system. Cons Honestly, nothing. Sometimes the "notes" section in the candidate window doesn't work, but that is the only complaint I have. Review Source GD Glen D. HR Director Management Consulting Used the software for: 1-2 years ### "TAM - Software delivers what it promised!" September 13, 2017 5.0 Would recommend this software for any company that needs a simple, easy to use software. Great for smaller to mid size employers. Pros \* Overall Value \* Great customer service (email and phone) \* Ease of Use \* Regular software updates \* Not too complicated \* Delivered the capabilities it promised Cons \* Wished they had HRIS software too. Some off the workflows are not intuitive to set up (but that happens with all software). Review Source Response from Top Echelon December 19, 2017 Hi Glen, Thank you so much for taking the time to provide your thoughts on TAM. As a best-of-breed service, we won’t be developing our own HRIS, but we do have partnerships with a couple of excellent HRIS systems (Bamboo and Namely) that can integrate seamlessly with your TAM system. If you haven’t already, we’ll be more than happy to get this set up for you. Thanks again, and Happy New year, Glenn! SV Sandra V. HR Manager Gambling & Casinos Used the software for: 2+ years ### "Pros and Cons for on line applications" August 9, 2019 5.0 It has been a useful tool to glean the information I need to make an informed choice of applicants. Pros Connectivity to my email for new applicants. Cons Sometimes the applicants have difficulty navigating the resume and application. The resume will not download, therefore, I cannot view it. Reason for choosing The Applicant Manager The Applicant Manager was in place when I came on board as the HR Manager. Review Source JG Jasmine G. HR Generalist Retail Used the software for: 1-2 years ### "Easy to use for first time user" December 6, 2017 4.0 Pros Great customer service, our product specialist Jerry Su is very good about responding to inquiries and processing requests. Cons the confines on user abilities such as a recruiter not being able to close a job and has to have the administrator close it. Review Source Response from Top Echelon December 19, 2017 Hi Jasmine, Thanks so much for taking the time to provide feedback on your TAM experience. When we first saw your review, we reached out to your Admin to make sure you had the necessary permissions enabled to be able to open and close jobs. That had been disabled at their request when we set your system up. Our Admin users have very granular control over which user types have what permissions, and as you’ve now seen, it is very easy to change those up, as needed. Thank you so much for being a client and for providing your review – Happy New Year from us to you! VR Verified Reviewer Elearning Specialist Insurance Used the software for: 2+ years ### "Streamlined our processes" November 30, 2019 5.0 It streamlines the whole recruiting process for us. Pros Applicants and resume were managed using Outlook and personalized folders in the past. This app revolutionized our process. Intuitive and saves time. Cons Educating our branch managers to use the software required effort (as with any other process change); it helped that the software was intuitive. Review Source JR Jennifer R. Senior Development Officer Non-Profit Organization Management Used the software for: 2+ years ### "I use TAM for hiring of 6-8 temporary full time employees each year. " September 18, 2017 4.0 Pros I like TAM to have everything in one place and evaluate each candidate as we receive the resumes and cover letters. Cons I find it difficult when evaluating candidates and moving them to next step to make sure they are in the step that I want them to be in. Would prefer a better system. Review Source Response from Top Echelon September 19, 2017 Thank you so much for the brilliant feedback! We'd love to hear more about the difficulty you're experiencing with moving candidates. We may need to further customize your workflow to better-suit your actual processes. We work hard to make sure all aspects of our system are simple, intuitive, and tailored to your needs, so it is our hope that a quick consultation with us will eliminate this issue. We'll reach out to you shortly, but please don't hesitate to give us a call. Thank you again for taking the time to provide your feedback - we so appreciate it! TC Tonda C. HR Administrator Defense & Space Used the software for: 2+ years ### "Great HR software for small companies" October 26, 2020 5.0 Customer service is very prompt and the software is very easy to use. Pros The platform is very user friendly with easy set up. Cons Event Triggers is a little cumbersome to understand. Reason for choosing The Applicant Manager Affordable with options for a small company. Review Source JT Julie T. Senior Recruiter Airlines/Aviation Used the software for: 6-12 months ### "Great Product, Great Service" June 18, 2019 5.0 Our holding company was disbanded, and all of the member companies (20 of them!) were asked to find our own systems. I was able to find TAM and have it fully up and running very quickly. Most of the other companies are struggling to customize their new systems, and I am just sailing along, my systems is so easy to use and was customized to my needs speedy quick. Could not be happier! Pros I find this software very intuitive and easy to use. I can completely customize it, so I am never in the spot of having to trick the system to get it to do what I want it to do. It is so easily customized to me that it is an excellent tool and it makes my job easier! Cons I wish that it was a little move colorful and visually appealing Review Source DH Donna H. Sr. Human Resource Representative Insurance Used the software for: 1-2 years ### "Satisfied" August 13, 2019 5.0 The recruiting process is more consistent and streamlined. I also have access to what my co-worker is working on and vice versa. We are able to work as more of a team with the software. Pros Ease of use of the tool. It did not take long to be trained on the system, and we were able to pick up some things as we went along. Also there are often trainings available when things change on the site. Cons I can't really think of anything I like least about the software. It really does seem to help us with all of our current needs. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reason for choosing The Applicant Manager It seemed to be just what we needed and user friendly. Customer service was also very helpful and cost was within our range. Review Source Nicole L. Director of Search Marketing and Advertising Used the software for: 6-12 months ### "Exactly What I Was Looking For" August 31, 2018 5.0 The main benefit for me was that I can now track exactly where we are with a specific applicant and see how well they have been doing throughout the interview process. Pros This software is extremely intuitive and had exactly what I was looking for when it comes to applicant tracking. I was able to track each potential candidate through the screening process, as well as house all of the applicant information in one place. This included resumes, cover letters, and any notes that were taken from the interviews. Cons There honestly was not much about this software that I did not like. I would recommend it to many companies due to the ease of use. Review Source JJ Jen J. HR & Administrative Manager Facilities Services Used the software for: 2+ years ### "TAM makes recruiting easier" August 9, 2019 5.0 Keeping track of applicants Pros TAM is very user-friendly. It enables me to keep track of applicants, communicate with consistent messages as well as customize those messages. Cons Speed can be slow at times. I need to refresh the page periodically to get it to load. Review Source SP Shannon P. HR Generealist Hospital & Health Care Used the software for: 1-2 years ### "I would recommend TAM" August 9, 2019 5.0 Love the electronic Req feature. Pros This ATS system is very user friendly, and has almost everything we need. Cons That candidates cannot have a log on to check their status. Reason for choosing The Applicant Manager pricing, user friendliness Switched from [Trakstar Hire](https://www.capterra.com/p/111908/Recruiterbox/) electronic reqs Review Source ST Sarah T. Human Resources Business Partner Health, Wellness and Fitness Used the software for: 6-12 months ### "Review" October 26, 2020 5.0 Pretty satisfied, the customer support has been really helpful. Pros It is really user friendly and pretty simple to navigate Cons I do wish we could have more control over the documents sent through TAM for onboarding, and have the ability to personalize some of the documents more, like the Offer letter. I also wish it could connect to our Payroll system to automatically add them into out HRIS System. Reason for choosing The Applicant Manager I was brought on after TAM was chosen Review Source SK Samia K. HR Generalist Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "User friendly & Lot of features!" August 9, 2019 5.0 Better communication internally and externally. Keeping track of recruitment and being able to pull detailed reports. Pros TAM is very user friendly. We have gotten great feedback from hiring managers saying how easy it is to navigate! Cons It's not really a con, but since we wanted so many things customized, it took a little longer for us to create the perfect platform. (This was an internal process, not really TAM) Review Source ST Sharon T. Marketing Manager Hospitality Used the software for: Less than 6 months ### "TAM has been a life saver!" August 9, 2019 5.0 When we first started using TAM, I believe we had 7 full time positions to fill which I was having little to no success in finding applicants, let alone qualified applicants. With TAM I have been able to not only fill those positions with quality employees, but I am also able to keep any potential qualified applicants on file. The convenience and benefits that TAM has brought to our company have been invaluable! Pros I love how you can customize pretty much everything in the program to vet out the applicants we are looking for. With setting up each position and their pre-screening forms, it has saved a tremendous amount of time during the whole hiring process. I also love how the careers page setup through TAM mimics our brand on our website. The workflow is also extremely beneficial in making sure I am going through the proper steps in the correct order of the hiring process. Cons I have not found anything negative about the software. Review Source SH Stephanie H. Administrative Assistant-Personnel Religious Institutions Used the software for: Less than 6 months ### "Great Software" October 20, 2020 4.0 Overall, the product has been great. Pros The software has been wonderful at tracking applicants through the entire process. It has been easy to set up to fit our needs. The software fits our needs. Customer support has been wonderful. Cons I've experiences some issues with event triggers not working. I've also experienced a glitch in the system that has sent numerous emails to various applicants. Customer support has handled each issue as it has come up in a timely manner Alternatives considered [Frontline Insights Platform](https://www.capterra.com/p/195241/Frontline-Education/)[Cornerstone Recruiting](https://www.capterra.com/p/151680/Cornerstone-Recruiting/) Reason for choosing The Applicant Manager The Application Manager met our needs and had the best pricing. Review Source MB Morgan B. Human Resource Manager Medical Practice Used the software for: 1-2 years ### "Easy " August 1, 2018 4.0 Pros Our account manager is very accessible and always assists us when we have questions or want to implement a new process. Cons The ease of use could be a little easier. You have to click around a lot to get where you want to go. Review Source Response from Top Echelon August 16, 2018 We are so glad you thought enough of us to take the time to post a review - thank you! Thanks also for your feedback on our ease-of-use. As you know, we're very responsive to client feedback, so I'd love to hear more about the specific areas you're thinking of in TAM that might need some improvement. Would you be open to meeting up some time soon? Thank you again for your wonderful review! CS Corinne S. HR Manager Retail Used the software for: 1-2 years ### "We love using TAM" August 26, 2015 4.5 Pros From the moment we first connected with the TAM team, I knew that this was the ATS for us! It has been easy to use, and has been a total lifesaver! We've been able to completely change the way we source applicants, and our rep's attention to detail and ability to anticipate our needs as a client were what initially struck us. She just gets it! We're a medium sized business that is growing, and this was the perfect solution for modernizing our systems. The entire TAM team's extreme customer service and quick response time are what we love about TAM. Applicants are easy to find, and information is right at my fingertips. No more misplaced resumes, or partial information! I've learned so much in working with this ATS. Cons Nothing I dislike- per se, though I would love to improve the reporting capabilities, and other smaller items that are specific to how we use TAM within my organization. Review Source AW Anita W. HR Coordinator Pharmaceuticals Used the software for: 6-12 months ### "Straight-forward, easy to use, terrific customer service" April 18, 2017 4.0 Again, I've had a great experience with TAM. Give them 5 stars for their customer service and webinars. Pros I've found TAM to be straight-forward and easy-to-use. We use it for position posting and applicant tracking, so I can't speak to the reporting or data features. The customizable tables make sorting easy. Prescreening question options are thoughtful. It's very easy to train our managers on. A huge plus for us is TAM's customer service. As a newbie to HR and applicant tracking systems, I call them a lot and they are always nice, knowledgeable, very helpful. Cons You need to always preview job postings -- the formatting doesn't always translate from the position page to the career page. Review Source Similar Products Featured ## Related categories [Recruiting](https://www.capterra.com/recruiting-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.