# Page 3 | The Applicant Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is The Applicant Manager the right Applicant Tracking solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123752/The-Applicant-Manager/reviews --- The Applicant Manager 4.6 (125) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 12th, 2026 # Page 3 - Reviews of The Applicant Manager ## Showing most helpful reviews Showing 51-75 of 125 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MF Michele F. HR Manager Logistics and Supply Chain Used the software for: 2+ years ### "TAM Fan!" August 10, 2018 5.0 Pros We're a small company and TAM checked all the boxes for us at a very reasonable rate. It is easy to use, the knowledge base is very helpful, and when we need something more, the customer service is instantaneous! There is no waiting for help. TAM has made our lives so much easier, especially as an Affirmative Action company with the tracking requirements we have. We've appreciated that when we have a suggestion, it is taken seriously and often times we see the system upgraded with those suggestions included. The system seems very nimble and the TAM staff highly responsive and a pleasure to work with. We don't use all the features, but those we do are easy and intuitive. Cons No complaints whatsoever, but looking forward to being able to text/track conversations with candidates in the future! Review Source SH Steve H. Recruiter Management Consulting Used the software for: 1-2 years ### "Approximately 1 year using TAM for input of resumes" August 19, 2016 4.0 Pros Affordable price for the quality of the applicant tracking system. Provides more than I need, which is input of candidates and notation of conversations and submittal process. Vendor is very attentive to questions regarding the use of the product and updates to the product to continually improve user experience. Cons Have had an issue posting job opening to the home page of LinkedIn. Was told it may have to do with contact information I provided in the posting. But that is not the issue. Might still be my execution of the posting and not the limitation of the product. Yet to be determined. Review Source Response from Top Echelon August 22, 2016 Thank you Steve for your review of TAM! I just wanted you to know that a member of our support team will be contacting you to see how we can help resolve the issue with your LinkedIn posting. If you need any help in the future, please feel free to give a shout to our support team. CW Cathy W. Sr. VP Medical Practice Used the software for: 2+ years ### "Brookhaven" June 30, 2017 5.0 Pros Easy to use and software is updated regularly. Customer support is great and easily accessed. Webinars are offered. Cons None, but there are features we haven't used yet so maybe more info on those via email blasts. I often don't have time for the webinars. Review Source MB Melissa B. HR Generalist Civil Engineering Used the software for: 2+ years ### "The Best of TAM" August 12, 2019 5.0 I have worked with a few different Applicant Tracking systems and none have been this easy to use. From the ease of application to friendly and prompt customer service, this is by far my favorite system to use. Pros I appreciate the customization available to me if I need it. It is also rare these days to have a service provider take your input and suggestions and put it to fruition. Another one of my favorite pieces is the regular webinars. I like learning how other companies use this software as it's given us some great ideas. Cons Now that we've used this software for a few years, our requisition list is getting rather long. When I am looking for a certain position to copy from, it'd be great to have more search features to pull the one I want. Review Source EZ Erin Z. Recruiting Manager Philanthropy Used the software for: Less than 6 months ### "Great solution for non-profit on a budget" May 19, 2017 4.0 Pros Helped us organize our applicants for dozens of positions and allowed us to track metrics we previously weren't able to capture. Cons The source tracking doesn't really capture true data. The report indicates most of our applicants came to us from our website, because that is where they have to go to apply. Review Source Response from Top Echelon May 24, 2017 Erin, Thank you so much for your review. TAM traces the web site an applicant comes from when they apply for a position. If they come from a job board, a social media site, your company careers page, or an email link, TAM tracks this and enters it as the source. After reading your review, we ran the Source Statistics Report and can see that about 1/3 of your applicants are coming from your website, 1/3 are coming from employee referrals and 1/3 are coming from Indeed. This is different than the source statistics that we usually see from other clients. From what we can see, it looks like Emmaus Homes has a great brand presence in the community. Congratulations! JK Joyce K. Director of HR Construction Used the software for: 2+ years ### "Fans of TAM" May 12, 2017 5.0 Pros Logical flow. User friendly. Support is fabulous. The training webinars are great. Customer Service is quick to answer questions and solve problems! Review Source NA Nikki A. Human Resources Coordinator Gambling & Casinos Used the software for: 1-2 years ### "Helpful ATS" October 20, 2020 4.0 Really good. Would recommend. Pros The integration process was very smooth and the price of the software is fairly inexpensive. I've received great customer service from TAM and I'm excited to see how the filtering options are enhanced in the feature. There is some room for improvement, however for the price I can't complain. Cons I wish it did a better job at filtering, but again for the price is does a good job. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Reason for choosing The Applicant Manager The customer service, and the customization is perfect for our needs. Review Source FG Felipe G. Sr. HR Specialist Government Administration Used the software for: Less than 6 months ### "GREAT PRODUCT, GREAT SERVICE AND USER FRIENDLY" December 26, 2019 5.0 My experience has been great! We went from paper applications to TAM. Management is very pleased with the system and excited that we have moved away from paper. The TAM team is fantastic! Pros The best part of TAM is the customer service. Customer Service is so important. Anytime I have a question or concern, \[SENSITIVE CONTENT HIDDEN\] response back quickly. It's easy to use and has all of the basic features that an ATS should have. Cons I have been using TAM for a few months and I haven't found anything that I do not like. Alternatives considered [NEOGOV](https://www.capterra.com/p/248680/NEOGOV/) Reason for choosing The Applicant Manager I HAVE A COLLEGUE OF MINE THAT USES TAM AND RAVED ABOUT IT. I CONTACTED TAM AND SPOKE WITH \[SENSITIVE CONTENT HIDDEN\] (WHO WAS VERY HELPFUL). THE PRODUCT WAS EXACTLY WHAT WE NEEDED AND THE PRICE WAS GREAT. Review Source EE Eric E. HR Director Philanthropy Used the software for: 1-2 years ### "Great product + great price!" September 26, 2016 5.0 Pros I'm really glad I picked The Applicant Manager over all the other systems I looked at. It's a great value. The interface just makes sense - I was able to get things up and running in minutes. The best part though is the customer service The Applicant Manager offers. Knowledgeable, helpful advice is what I always get. If they are having a technical problem like server or connectivity issues, they contact me and explain to me what's going on. Transparency is very important to me, and they live up to that. Finally, they are always adding features that help us out. Cons They haven't let me down at all during my experience. Review Source RC Ryan C. HR Recruiter Primary/Secondary Education Used the software for: 1-2 years ### "Great Tech Support!" July 20, 2017 5.0 Pros Great customer service and tech support. Will help solve any issues within hours. Jerry and the TAM staff are great! Cons There are limitations to certain customize-able features. The layout of the general application isn't customize-able at all. Review Source SH Sammie H. Controller Staffing and Recruiting Used the software for: 1-2 years ### "Controller" January 18, 2018 2.0 Pros The reposting of jobs, connecting to social media websites is okay. Connecting with other recruiters. Cons Not easy to email candidates or clients. Not easy to send emails to other recruiters or see what each person is doing inside the ATS. Review Source SH Steve H. DIR of HR Law Practice Used the software for: 6-12 months ### "Review " August 9, 2019 5.0 Nice flow, easy to train people how to use. Data can be found quickly. Pros Easy to navigate thru the system. Nice job developers. Cons Nothing has frustrated me yet. Nice job developers. Reason for choosing The Applicant Manager Workflow and price. Review Source Carlos Felipe V. Office Manager Construction Used the software for: 1-2 years ### "A good tool for hiring process" August 1, 2021 5.0 Pros We loved when we were able to get the right candidates to the positions we were posting. We hired at least 8 new members to our team Cons We would love to get tips, so we can take advantage on every tool this software can offer. Review Source SG Shawn G. Director of IT Medical Practice Used the software for: 6-12 months ### "Our first product so it was hard to change our internal culture, but TAM has trained and retrained and supported my users and helped them adopt it." April 18, 2017 5.0 We have already added the onboarding upgrade for those offices that have successfully learned to make use of TAM. Pros Has to be customer support and the way they will deal directly with my end users. We don't have a lot of real savvy users, and TAM has helped them adopt and understand. Cons Nothing struck me as bad about the product. The job boards themselves are hard to make an impact on. Review Source MF Mimi F. Recruiter Management Consulting Used the software for: 6-12 months ### "TAM helped us move to the next level." June 23, 2016 4.5 Pros Easy to use, not cumbersome, and with the excellent training and support we got up and running very quickly. Cons It's pretty bare bones, but it's cost effective. I think the navigation could have fewer steps. Review Source Response from Top Echelon June 27, 2016 Dear Mimi, Thank you so much for the wonderful review. The recognition that you gave us is very much appreciated by our team! I saw that you described TAM as being “bare bones”. Are there any particular features that you are looking for that would show you the full capabilities of TAM? Our goal is to provide a very “simple/clean” interface so that our users and their applicants have an effortless experience. However, TAM itself does offer a very wide feature set. Because each setup is custom to meet specific client needs, please let me or our support team know if there is anything that we can do to show you how TAM can further improve your recruiting experience. Edna DT Denns T. HR Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great Product for small to mid-size company recruiting" April 20, 2016 4.5 Pros Very service oriented. User friendly and intuitive to use. Not so many bells and whistles that one doesn't use anyway, so the software allows one to recruit how one wants to recruit. Cons I'm not sure how "Scalable" the software is. Primarily because everywhere I've used it, I've had a recruiting function of just a few people, and typically it was a part of a generalist role. Review Source SS Scott S. Talent Acquisitions Health, Wellness and Fitness Used the software for: Less than 6 months ### "Amazing IT Support" November 22, 2019 5.0 \[SENSITIVE CONTENT HIDDEN\] has been nothing short of amazing helping our company transition to a new ATS. Amazing!! Pros It offers everything I need in reporting. Cons I'm just getting started, so we will see. Everything to this point aligns well with our needs. Reason for choosing The Applicant Manager Reporting and \[SENSITIVE CONTENT HIDDEN\] were consistent in their promises. Review Source DS Diane S. Real Estate Used the software for: ### "Functionality and Customer Service Rolled into One" June 6, 2014 5.0 Pros It's cloud-based and allows easy access to all candidate information from anywhere. I also like the simplicity and ease of use for managers; it's very intuitive. It provides a central storage for all documents/emails linked to job opening and candidates. The ROI has been great; the monthly fee more than offsets our previous annual cost of individual postings on multiple job boards. The vendor is extremely responsive to customer needs. We are able to customize recruiting documents such as regrets letters, pre-screening forms, applications, and emails to candidates. It links excellently with social networking sites. Cons That we didn't discover TAM before posting for multiple positions. The cost of TAM was less than the cost spent on multiple job postings during a peak hiring period. Review Source CS Christina S. Vice President, Director of Talent Acquisition Media Production Used the software for: Less than 6 months ### "TAM is the greatest thing since sliced bread. " August 21, 2017 5.0 Pros TAM is officially my favorite ATS out of all the systems I have used over the course of my career. A few things in particular: I love the dashboard, and how easy it is to see where I am in all searches every step of the way. Creating templates for emails is so easy. I love the prescreen form options. I love the bulk update option for status/fail. Also... it's so inexpensive. Implementation was so smooth. I particularly appreciate that I didn’t have to deal with 50 different people - discovery, implementation and training has all been the same person! The entire experience has felt very personalized. Review Source AR Amanda R. Talent & Operations Manager Oil & Energy Used the software for: Less than 6 months ### "TAM has it all" April 28, 2017 5.0 All of the staff I interacted with at TAM were knowledgeable, friendly and quick to respond. Pros Level of configurability is high but still seems easy, the user interface is simple and logical, multiple resume uploading options, price is competitive, self-service options are extensive and intuitive, completely mobile responsive, integrated with free job boards, all fields are searchable, knock out questions that are customizable for each position help recruiters improve efficiency. Cons No outlook integration button, which means emails must originate in TAM in order to be associated with the candidate's record. Review Source CK Charlotte K. Corporate Recruiter Staffing and Recruiting Used the software for: 6-12 months ### "Seemless experience" July 20, 2017 4.0 Pros easy to use, great customer support when questions arise, seems to integrate well with job boards/sources Cons Its pretty basic, which makes it easy to use but does lack the bells and whistles of other ATS I've used Review Source AS Angie S. Used the software for: ### "" June 5, 2013 5.0 As the new HR Director for The Downs at Albuquerque, I inherited an antiquated hiring system with paper applications being the standard! I had not seen paper apps in a decade! With a huge job fair coming up in weeks that would more than double our staff, I knew I had to get busy finding a better way! I spoke to others who were significantly more expensive and who could not get the system up and running in time for our job fair. And then I spoke with Edna, from TAM. What a Godsend! The affordable cost, the quick start up, and the support was phenomenal from day one! We were able to post over 20 openings and build an applicant database of over 2400 candidates in less than 2 weeks! Best of all, our managers love how easy it is to use and wouldn't dream of going back to paper applications! I wholeheartedly recommend TAM to anyone needing a solid, easy to use system that is affordable with lots of friendly support! Review Source JD Jessica D. Construction Used the software for: ### "The Applicant Manager" January 20, 2015 4.0 Pros It's very easy to use on the applicant side. Their customer service has been great, they are always there to answer questions I have, and they give monthly webinars that help explain different parts of the software. Cons They are still a developing software, which has both pros and cons, but for the most part, I have experienced the con side of it. I don't think they have fully reached their potential, and there are items that I wish it had. For example, they still haven't integrated with Monster job posting, and they said that was going to be done months ago. The integration would be great but not having it is not really the issue; it's just the fact they keep saying they are going to do it "soon." Review Source KF Kristen F. HR Generalist Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "The Applicant Manager is an amazing software" December 5, 2016 5.0 The Applicant Manager is an amazing software. It is so easy to use and the customer service is beyond great! They are very responsive and quick to get back to you anytime you send in a question or request. The Applicant Manager staff are so pleasant to deal with over the phone and are very understanding and kind - even if the answer is obvious! The have amazing webinar's and a great deal of useful information in their Knowledge Base. They also, constantly take the comments and requests of customers into consideration to make useful improvements! Overall, The Applicant Manager is an amazing software and I would be lost without it! Review Source NS Nicholas S. Hospitality Used the software for: ### "Perfect solution for our needs" September 26, 2014 5.0 Pros It's very easy to use and administer. The workflow process to move through applications/resumes is very easy to learn and allows you to efficiently screen applicants to find the best candidates. The ability to take notes, email through the system and assign candidates to different jobs/managers are powerful tools as well. The training and support provided by TAM are top-notch. Cons We have a very slow satellite internet connection, so while not the fault of TAM, it does take a little while to load screens and make changes. Once we upgrade our internet connection to a higher bandwidth, this problem will disappear. It's simply the nature of using online or cloud-based applications. Review Source Similar Products Featured ## Related categories [Recruiting](https://www.capterra.com/recruiting-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.