--- title: "Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Fishbowl the right Inventory Control solution for you? Explore 1128 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/123794/Fishbowl/reviews/" page_type: "reviews" language: "en" --- Fishbowl 4.2 (1128) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 4th, 2026 # Reviews of Fishbowl Ease of use 4.1 Customer Service 4.3 ## Pros and Cons in Reviews MK Michael K Senior Production and Logistics ManagerMedical Devices, 51 - 200 employeesUsed the software for: More than 2 years. “The support team is awesome, and Fishbowl allows us to monitor and track inventories of our most basic components all the way up through each step until we have a finished product on the shelf, ready to ship.“ April 14, 2026 JF Jason F PresidentRetail, 2 - 10 employeesUsed the software for: More than 2 years. “I don't really have many complaints with Fishbowl other than with our most current website migration, we don't need a lot of the sales features at this point and it is getting a little expensive for how we are using it just due to our exact set-up since we now have different costs with the new website and our order flow is different.“ April 14, 2026 TH Timothy H eCommerce ManagerFood Production, 11 - 50 employeesUsed the software for: More than 2 years. “Fishbowl is an excellent production, inventory management and order fulfillment and invoicing platform that integrates well with shipping, commerce APIs, and QuickBooks.“ April 20, 2026 BS Brion S Lead Product and Design ManagerComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “The mobile app is super slow. And I hate that when you go to zero in a part's quantity, it removes the sub-location entirely. When I finally receive a shipment for the item I need to put into the new bins, I have to spend hours retyping the bin locations.“ June 3, 2026 JF Jason F PresidentRetail, 2 - 10 employeesUsed the software for: More than 2 years. “We like Fishbowl because it serves as a very robust source of truth handling everything from order processing, to invoicing and payments, to inventory management, to accounting.“ April 14, 2026 MR Matthew R Finance and Operations ManagementFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “Well atleast in our case any data migration from a current ERP to a new dual system solution can cause risk and complexity with moving the data over.“ March 19, 2026 RP Ryan P Lead DesignerDesign, 2 - 10 employeesUsed the software for: I used a free trial. “My favorite thing about Fishbowl is that it is a powerful inventory and manufacturing management solution, especially for businesses that have outgrown basic systems like QuickBooks inventory.“ February 18, 2026 ES Edgar S IT DirectorComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “Backups filling up storage causing backups to fail until i manually login to the server and delete old backups.“ March 30, 2026 ## Showing most helpful reviews Showing 1-25 of 1128 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mai M. Managing Director Hospitality Used the software for: Less than 6 months ### "Flexing with Fishbowl" March 22, 2026 5.0 Fishbowl is excellent multi-location tracking, automated reordering, and barcode scanning. It is complex so we are still learning but excited for its scalable solutions! Pros Loving Fishbowl! It's fantastic for a small business like mine. Particularly for our warehousing and QuickBooks integration. Cons NO cons so far! It's truly designed for small to midsize companies and we are very pleased with the implementation. Review Source MU Michelle U. VP of Operations Mechanical or Industrial Engineering Used the software for: 2+ years ### "Flexible but needs more granularity" April 27, 2026 4.0 Fishbowl reports can be customized but the response time is a bit long. It would also be nice to see reports on screen rather than as a PDF report or CVS output. Pros It offers alot of flexibility to accommodate our business model of high-mix low volume sales, as well as custom builds. The modules are intuitive and there is clear traceability. Cons I would like more granularity and data analytics capabilities, for example, to drill down to individual raw material costs per sales order over time. The reorder reports can also be improved by providing shortages to a certain data range, rather than all or none approach. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Fishbowl Low cost, flexibility and ease of use. Also, I did not choose Fishbowl, it is a legacy software. Review Source KG Krista G. VP Construction Used the software for: 2+ years ### "Overall, good Inventory Mangagement Software" April 20, 2026 3.0 Our experience has been, overall, a good one. The tech help is very helpful when needed, and the software seems to function well. Pros Fishbowl works really well as it is. But there are some functionalities it is lacking. We worked with developers to create a customer report for us that they just were not able to do (create a production list). I like the intuitiveness of use, and I like the way most of the process flows are set up. Cons The RMA process is very cumbersome and repetetive. There are so many steps to the process, and doing one simple return takes much longer than it should. It would be nice to have saved settings to speed up the process, allowing for adjustments if desred. We do wish there was aa Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) We needed a more robust inventory tracking system Review Source AB Andrew B. General Manager Machinery Used the software for: 2+ years ### "Fishbowl Advanced for Manufacturing, Sales, and Inventory." April 14, 2026 4.0 Overall I have a good impression from Fishbowl, pricing is affordable for small teams, but its got the feature set for big customers. I would use it for again if I needed to make the choice. Pros They have a self-hosted version, its very high quality, low maintenance to run the server. The software has a huge set of features for manufacturing and inventory control. Sales orders and purchase orders are also all under the same roof. Sales orders support invoicing and reporting. Manufacturing has BOM's, Work Orders, Manufacture Orders, and has options for custom MO's as well as reverse MO's. Software has a great layout, its not old and dated, but neither is it a flashy smooth interface that changes with every new update. Styling is consistent. Customer support is easy to reach, they recently on-boarded a number of new employees, so no issues. Accounting export is automatically synced from Fishbowl to Quickbooks. It supports desktop and cloud versions of quickbooks. Seamless integration. Cons New features are slow in coming. They could use an upgraded custom reporting tool, current stock report set is great, but ability to customize is somewhat lacking. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)[Odoo](https://www.capterra.com/p/135618/Odoo/) Reason for choosing Fishbowl Easier to use, and more features than Quickbooks. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Quickbooks did not have enough of features for inventory control. Review Source DB Deeann B. Owner Automotive Used the software for: 2+ years ### "Highly recommended software solution" April 14, 2026 5.0 Our overall experience with Fishbowl has been very positive. Having an automotive based business, there are many combinations of parts we can put together, so kits has been very valuable to our business. The integrations with the ecommerce platforms and shipping solutions have made our order management efficient and effortless. Fishbowl has been an integral part of our company's success. Pros We have been using Fishbowl for 8 years. It does everything we need for inventory control, point of sale and order management. The integration with eBay, Big Commerce and ShipStation are paramount to our business running smoothly. Anytime we have needed customer support, they have been responsive and resolutions have been quick. We mainly use kits on our selling platforms and Fishbowl's capabilities in this area are versatile. Cons Any time there is an upgrade, we are reluctant to install it because of issues we have had in the past upgrading the first day or two after it is released. Alternatives considered [Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/) Reason for choosing Fishbowl Fishbowl had a similar or better price point than other systems we considered. The initial setup and data import was more robust. I was not able to choose the ones I considered from the list, but we looked at Counterpoint, Sage and a couple others. Review Source AL Adam L. Director Construction Used the software for: 1-2 years ### "Great product for Warehouse Management" April 20, 2026 5.0 Very positive, I do believe firmly that Fishbowl is a great product that also connects (by feed) seamlessly to Quickbooks Online, which has saved us many person-hours, thus providing value for money spent. Pros We use it mainly as a WMS, and there's an awful lot of functionality within this product to take advantage of. Calling out the "wiki" of videos and other materials for bot introduction to Fishbowl as well as to become aware of many aspects that help order management. Cons Reports and/or ability to write custom-reporting to meet our specific business needs. I do feel this is a bit more "back-burner" and may be in development. Alternatives considered [SAP Crystal Reports](https://www.capterra.com/p/212107/SAP-Crystal-Reports/) Reason for choosing Fishbowl Connectability of data with Salesforce and Quickbooks Online. Review Source GT George T. Operations Manager Food Production Used the software for: 1-2 years ### "Small SE Minnesota Manufacturer" April 27, 2026 4.0 Pros Fishbowl is a great value for the money for small manufacturers like us, who have very few users. Customer support has been exceptional. We use the web based version and having the ability to use it from any location is also a great advantage. Cons While Quickbooks is included with the contract when you purchase Fishbowl other integrations are not. We wanted to purchase the Shopify integration however they were experiencing difficulty with it and was unavailable. We went with the E-commerce instead. This isn't terrible for our current volume but may become expensive at the next tier. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Fishbowl I was familiar with the product and the pricing was within our budget. Review Source LR Luke R. Salesman Farming Used the software for: 1-2 years ### "Luke Runstedler's Thoughts" April 14, 2026 5.0 Compared to all the other inventory systems out there, this one seemed like the easiest to use and hardest to fall asleep looking at. Love the SO to PO option. Pros Easy to Use, Can get ahold of someone at any time of the day for help. Lots of user friendly reports Cons Server problems happens often. Really Really wish there was a trade in option on a sales order instead of having to make my customer a vendor as well. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing Fishbowl Seemed easier to follow, better price and forget the lad's name in Sales but he sold us on it Review Source WJ Will J. Account Manager Wholesale Used the software for: 1-2 years ### "Honest Review of FB after 2 years " April 14, 2026 4.0 Great, they are always sending webinars for training, checking in to see how we are doing, and ready to help if we reach out with questions! Pros Fishbowl makes the whole sales process from estimating to invoicing super simple. The Shippo integration makes creating labels a breeze. Inventory hasn't been a problem since switching as well! Cons We sell rolls of substrate, and a whole roll is 54.7 yards long. We have to convert it to 55 yards and then adjust the pricing. Not a big deal, though. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Inventory and order processing needed to be fixed Review Source MD Mary D. Sales Representative, Deliveries Manager Construction Used the software for: Less than 6 months ### "Smooth Transition and Powerful Inventory Management Solution" June 1, 2026 5.0 We are currently transitioning from QuickBooks to Fishbowl, and so far we are very excited about the additional features and capabilities the system offers. Fishbowl provides much greater flexibility and customization, allowing us to adapt the software to our company's specific operational needs. The inventory management tools are robust, and the platform offers a level of control and visibility that goes beyond what we previously had. The transition process has been smooth, and we are looking forward to taking full advantage of the system's versatility as we continue to grow. Based on our experience so far, Fishbowl appears to be a powerful solution for businesses looking to improve inventory management and streamline their operations. Pros Its flexibility and the wide range of inventory management features it offers. The system can be adapted to fit our specific business processes rather than forcing us to change the way we work. Cons The initial learning curve was challenging due to the system's extensive features, but the Fishbowl team has been very helpful and has made the transition much easier. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Because we needed more advanced inventory management capabilities and greater flexibility to support our business operations. Fishbowl offers features and customization options that better fit our current needs and provide a stronger foundation for future growth. Review Source TH Tony H. CIS Managaer Logistics and Supply Chain Used the software for: 1-2 years ### "Fishbowl review" December 22, 2025 5.0 Overall Fishbowl is a good WM system for small to middle sides companies. As more capabilities are needed for 3PL, store connections, API etc. a more robust platform maybe needed. Pros We are able to do a good amount of config that is capable of being done without the need of a Fishbowl technician. Cons The lack of reporting options and user friendliness of it. Being able to generate and format data from Fishbowl. Also the integration with QuickBooks is not that stable. Alternatives considered [ShipHero](https://www.capterra.com/p/166930/ShipHero/) Reason for choosing Fishbowl We function as a light manufacturing and 3PL. This platform was a good solution for us at the time. Review Source BD Brenda D. Project and Office Manager Management Consulting Used the software for: Less than 6 months ### "New to Fishbowl" January 13, 2026 3.0 Just starting to use it. Implementation staff was very good to work with. However, we kept going back to make changes. I think it would be more helpful at the beginning to walk through orders and see how everything flows before trying to set up the system. We had to re-navigate several times. We are new to this program as we just went live. So don't have enough experice to rate yet. Pros Many different options for items. We like how well the scanners work with the program, and how the users can be customized. Cons Navigating was difficult at the beginning. We wish we could just send some entries with QuickBooks, instead of all or nothing. We didn't like how the billing came right away, even though implementation took a long time. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Fishbowl Cost was a lot lower. Ease of working with Quickbooks. Review Source TM Thomas M. Director of Digital Marketing Medical Devices Used the software for: 2+ years ### "Good system, with some limitations" June 30, 2025 4.0 The last time I had to contact support, they were great! I had an issue with the server being out of space and the gentleman I spoke with was very helpful in fixing the issue. Pros Creating invoices and managing current orders. Ease of adding discounts (such as GSA pricing) and shipping. Cons Need more control over certain things like being able to send invoices with credit card payment links with our standard credit card processor. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Fishbowl To be honest, cost was a major factor, but to be honest the sales person told us some features that were available, but ultimately was untrue. Switched from [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Trade Gecko ceased operations and forced us to change systems Review Source BS Brent S. Inventory Specialist Automotive Used the software for: 1-2 years ### "I LOVE FISHBOWL" April 22, 2026 5.0 I am the Inventory Specialist in our Manufacturing Plant. Before Fishbowl I spent countless hours looking for and counting every part in our plant, and also products. Once we signed onto Fishbowl I entered every product into the system. I added SKU's and Bar Codes to all of our parts and products and then our shipping team can scan out all orders live as they ship. Our manufacturing manager can scan completed products straight into inventory so I could have confidence when lining up the shipment, that the products were available. Pros I love Fishbowl for its ability to warn me of upcoming shortages in our manufacturing process. I love how it links our financial team to my orders and supplies to streamline the accounting process when invoicing and making payments. I love the ability to adjust Inventories as I walk around the plant, keeps me from wasted paper and time. I also love the fact that the customer support is live and an actual person. It has cut the cost of our operations by allowing me to be free to do other tasks. Mostly importantly, the security of knowing there is restricted access and there must be a log in for every action. Cons There is very little that I dislike for the fact of time saved and accountability of my suppliers. I used to spend so many hours walking around and inventorying every part 2 - 3 times a week. Review Source TH Timothy H. eCommerce Manager Food Production Used the software for: 2+ years ### "Excellent platform for our manufacturing business" April 20, 2026 4.0 Our overall experience with Fishbowl is very good - which is why it is our primary business platform. It is a little discouraging that a couple of issues take in excess of a year to be addressed Pros Fishbowl is an excellent production, inventory management and order fulfillment and invoicing platform that integrates well with shipping, commerce APIs, and QuickBooks. The customer support is for the most part really good and available. Cons If you have an issue that requires attention by the programmers, it can take an extended period of time before they are addressed. Review Source EH Emily H. Warehouse Manager Automotive Used the software for: 1-2 years ### "Warehouse Manager" August 25, 2025 4.0 Personally, I enjoy it, I think there is definitely a lot to improve on but I appreciate the constant updated. ERPs I had in the past did not have many updates if any. Pros The customer support was super helpful with technical issues. They were patient, called back when I couldn't figure out our phone systems. Cons The reporting can be better. Some reports are very modifiable which I enjoy but other are not. For example the label reports would be amazing if it wasn't trying to bring a label for every Oring under the same line. Review Source MH Mark H. Ecommerce and Customer Relations Manager Consumer Goods Used the software for: 2+ years ### "My Honest Review" February 18, 2026 5.0 Overall, FishBowl gets the job done and for the price is a fair option. Customer service is helpful (if you get the right rep) in resolving issues in a timely manner. Pros Fishbowl fits our needs well. We have a lot of parts and products and the platform allows us to efficiently keep track of everything and process customer orders quickly and accurately. Cons The reporting features leave a lot to be desired. I find that most of the time I am exporting large reports that are slow to generate to transform in excel to get the information I am looking for. Secondly, software integrations/plugins don't work very well and in a recent experience, was completely unusable. Review Source MB Melvin B. Warehouse Operations Warehousing Used the software for: 2+ years ### "Simple to use" April 20, 2026 5.0 The software is very simple and to the point. A good program for data entry and inventory trends and the control of each one. Pros The overall ease of use. Does what it says it will do. Excellent for managing our warehouse and manufacturing operation. Good price for the content of the program. Cons Not real sure on the security aspects of the program.That is just my opinion. Although we have not had any issues to date. Review Source TC Ty C. ITAdmin Airlines/Aviation Used the software for: 1-2 years ### "Grade A+ support" March 18, 2026 4.0 Post Sales experience has always been grade A+, top shelf! Wish other vendors could even come remotely close to comparing support front staff at Fishbowl. Pros Great support structure when product expectation is not meeting identified needs or when question arises that is not readily available n documentation. Cons There are no identifiable cons that come to mind with expectation and results of Fishbowl. From custom reporting to prevented reporting they all just work. Review Source MM M M. Manager Consumer Services Used the software for: 1-2 years ### "Office Manager" April 21, 2026 4.0 Overall, the Fishbowl experience has been good. I would recommend the product to another company. We had an issue recently that made Fishbowl feel like a nightmare. The customer support was helpful and diligent on getting the program back up and running. It is still not completely the way it was before the issue, but it is usable. Fishbowl still cannot explain what or why it happened with a good explanation or reason. We use Fishbowl a little different than the normal customer would which makes it a little more complex. Pros Inventory management is good. Wish there were more options in customizing reports. Customer support is responsive and helpful. Cons I think it is a little pricey. When something breaks in the system, it is not the easiest to reset to prior settings/mapping, etc. Review Source CL Charlotte L. Inventory Control Specialist Machinery Used the software for: 2+ years ### "It could use some work, like all of them" June 20, 2025 4.0 It's hit or miss. I don't like the training videos. They don't work for my industry. It's database keeping is pretty good, and the ability to sort is great. But it's also frustrating when there are things you want to be able to do, and just can't. There's no notification process when someone receives something a salesperson entered. So we have to go hunt down that Sales Order, then the person who entered the sales order, THEN we have to go into another type of message system to inform them UNLESS they are logged in to FB right at that moment. With a limit to how many people can be logged into the server at once that makes this yet another unnecessary step to do something very simple. There is a LOT of that with FB. Pros It's an easy way to incorporate Sales order, and purchase orders in one place. It has good options for sorting materials and making build lists, or manuf orders. Cons There needs to be more fluidity between the modules. I shouldn't have to put a cost in 3 different places for it to be able to be seen on a report. Also you should be able to click on the inventory tab on another mod to be moved to the inventory mod like you can between the part and product numbers. This is ONE of the most frustrating aspects for me. Review Source SB Scott B. Developer Automotive Used the software for: 2+ years ### "5 star service" May 4, 2026 5.0 great and tech was knowledgeable and friendly and like i was saying just did a great job. A+++ and thanks again Pros AWESOME CUSTOMER SUPPORT 24/7 anytime we need it. Solve the issue and even looked into another problem we had as well so overall great job Cons nothing.. it was all good i really cant think of any "cons" from the call or service overall. so a+ job really Review Source BM Brendan M. Accountant Retail Used the software for: Less than 6 months ### "Fishbowl Advanced Warehousing" July 12, 2025 5.0 At this point, I’ve had the opportunity to work with three team members, and each one has been extremely welcoming and helpful in explaining how everything works. Their support has been instrumental in helping us move toward our go-live date more efficiently. In fact, they’ve allowed us to accelerate the go-live timeline by scheduling longer, more focused meetings to work closely with us. Their flexibility and commitment have made the entire process much smoother and more productive. Pros The platform integrates well with the systems currently in use, and the AI-driven reporting provides a strong foundation for generating clear, actionable insights. It also supports a wide range of warehouse operations, whether items are shipped directly, handled through a 3PL, or fulfilled via Amazon FBA. This flexibility makes it well-suited for diverse fulfillment strategies as operations scale. Cons One drawback during the research process was the lack of transparent pricing information online. While the demo was helpful and informative, it would be beneficial to have at least a general idea of the pricing tiers available. This would help quickly assess whether the solution aligns with the budget and operational needs before committing to a deeper evaluation. Review Source TE Tracy E. Cfo Accounting Used the software for: 1-2 years ### "Excellent customer support " May 21, 2026 5.0 Excellent experience we will continue to use fishbowl. They have excellent customer support and inventory management. Pros They have the best customer support. Helped me get back up and running with the issues I was having. Cons We have been using fishbowl since 2009 since I can remember. We have always been well taken care and have had no issues with the software. Review Source ES Edgar S. IT Director Computer Software Used the software for: 2+ years ### "Fishbowl Support" March 30, 2026 5.0 Overall good, as IT Director, the product seems solid and its nice to have reliable support to leverage if i ever have any issues i cant resolve. Pros Anytime I have an issue i always feel confident i can call Fishbowl support and get the help to fix my issue on the call. They immediately remote in and we work through the fix, while also being educational so i can support it myself later if i come across the same issue. If the tech on the phone cant solve the issue, they get assistance from an engineer. But i always end up with a fix, and left with no concern if it will get fixed or not. Cons Backups filling up storage causing backups to fail until i manually login to the server and delete old backups. Maybe happens every other month, but i was told latest version has a fix to auto delete old backups so i no longer have to manually. Server seems to have minimal resources, so sometimes when i get in there to try and provide any support, it seems slow to navigate around in. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.