--- title: "Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Fishbowl the right Medical Inventory solution for you? Explore 1134 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/123794/Fishbowl/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- Fishbowl 4.2 (1134) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of Fishbowl Ease of use 4.2 Customer Service 4.3 ## Pros and Cons in Reviews TH Timothy H eCommerce ManagerFood Production, 11 - 50 employeesUsed the software for: More than 2 years. “Fishbowl is an excellent production, inventory management and order fulfillment and invoicing platform that integrates well with shipping, commerce APIs, and QuickBooks.“ April 20, 2026 BS Brion S Lead Product and Design ManagerComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “The mobile app is super slow. And I hate that when you go to zero in a part's quantity, it removes the sub-location entirely. When I finally receive a shipment for the item I need to put into the new bins, I have to spend hours retyping the bin locations.“ June 3, 2026 MK Michael K Senior Production and Logistics ManagerMedical Devices, 51 - 200 employeesUsed the software for: More than 2 years. “The support team is awesome, and Fishbowl allows us to monitor and track inventories of our most basic components all the way up through each step until we have a finished product on the shelf, ready to ship.“ April 14, 2026 JF Jason F PresidentRetail, 2 - 10 employeesUsed the software for: More than 2 years. “I don't really have many complaints with Fishbowl other than with our most current website migration, we don't need a lot of the sales features at this point and it is getting a little expensive for how we are using it just due to our exact set-up since we now have different costs with the new website and our order flow is different.“ April 14, 2026 JF Jason F PresidentRetail, 2 - 10 employeesUsed the software for: More than 2 years. “We like Fishbowl because it serves as a very robust source of truth handling everything from order processing, to invoicing and payments, to inventory management, to accounting.“ April 14, 2026 JC Jayda C Inside Sales SpecialistMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: 6-12 months. “It is also very hard to develop reports inside of fishbowl as well unfortunately fishbowl spits out a lot of reports per item and not by per order or quote.“ July 29, 2026 RP Ryan P Lead DesignerDesign, 2 - 10 employeesUsed the software for: I used a free trial. “My favorite thing about Fishbowl is that it is a powerful inventory and manufacturing management solution, especially for businesses that have outgrown basic systems like QuickBooks inventory.“ February 18, 2026 SM Scott M Project Delivery SpecialistFacilities Services, 501 - 1,000 employeesUsed the software for: Less than 6 months. “We are still in the early stages of implementing Fishbowl, so providing a complete assessment of the system would not be entirely fair at this point.“ September 8, 2026 ## Showing most helpful reviews Showing 1-25 of 1134 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Operation Manager Used the software for: 3-5 years ### "You need to try Fishbowl" October 26, 2026 5.0 My overall experience has been great and any issues I've had has been resolved by Fishbowl tech support. Pros Fishbowl is a great software for inventory, and it works well with QuickBooks. I have used it for over 10 years. Cons I can't think of any issue over the past 10 years that I've had that has not been resolved. For the most part my experience has always been good Review Source R Reviewer Business Development Lead Used the software for: Less than 1 year ### "Great customer service experience" October 13, 2026 5.0 It has been a good experience overall so far. The software some pretty intuitive and easy to access. Pros The team was responsive and quick. From the time I contacted them to the help time was less than 15 hours Cons I haven't found anything yet. I have had a good experience so far with their team. The software seems user-friendly. Review Source R Reviewer Director Used the software for: 1-3 years ### "Best software ever!" September 23, 2026 5.0 10/10! I love using fishbowl in the workplace! This software makes my day so much easier! 5 stars all around! Pros The ease of use, quick to learn and efficient! Customer support has always been to tier and extremely helpful! Cons I do not have any cons about fishbowl. I recommend this software quite often. I can't brag on this software anymore than I do! Review Source R Reviewer Project Delivery Specialist Used the software for: Less than 1 year ### "Fishbowl: Bringing Inventory Control into One System" September 10, 2026 5.0 We are still in the early stages of implementing Fishbowl, so providing a complete assessment of the system would not be entirely fair at this point. However, based on our experience so far, Fishbowl has been easy to learn, intuitive to navigate, and has already provided improved visibility into our inventory and assets. As we continue to expand its use, we expect to gain even greater efficiencies and benefits from the system. Pros Fishbowl delivers a centralized inventory management solution that provides real-time visibility into tool locations and consumable inventory levels across all sites. It streamlines inter-site transfers, eliminates manual tracking and guesswork, and empowers our team to manage inventory efficiently with a few simple clicks. By improving inventory accuracy and asset utilization, Fishbowl helps reduce operational costs by preventing duplicate purchases, minimizing tool loss, and optimizing stock levels across the organization. Cons So far, the only downside I can see with Fishbowl is that it took our company far too long to begin implementing it. Had we adopted it sooner, we could have realized the benefits of improved inventory visibility, asset tracking, and cost savings much earlier. Review Source VR Verified Reviewer Analyst Used the software for: Less than 1 year ### "Great inventory management for manufacturing" September 7, 2026 4.0 Pros Fishbowl handles complex inventory and manufacturing really well. The QuickBooks integration is seamless and saves tons of time on data entry. It offers great inventory accuracy, manages multiple locations, and supports manufacturing workflows like bills of materials and work orders. It's affordable for smaller teams but has the feature set for bigger customers too. Cons Honestly not much to complain about if you're in manufacturing. Some users mention support can be hit or miss, and it takes time to fully master the system. The mobile interface isn't the greatest and reporting has some limitations. Also, app integrations beyond QuickBooks can be tricky. Review Source Sukesha W. Business Development Manager Used the software for: 3-5 years ### "Fishbowl is a great source for company information" August 27, 2026 4.0 Fishbowl is a great tool when you are looking for a job change and want to know more about prospective hires. Pros Over the years in my career, Fishbowl has helped me check company reviews and the responses are almost instant and genuine. Cons The interface has improved over the years, i have not found any other cons with fishbowl. it has been a good experience. Review Source R Reviewer Office manager Used the software for: 1-3 years ### "Fishbowl review" August 19, 2026 5.0 Overall, Fishbowl is reliable and efficient. It makes inventory and order management much easier and more organized. Pros Easy to use and great for tracking inventory, managing orders, and integrating with QuickBooks for day-to-day. Cons Some features have a learning curve, and reporting and customization options could be more flexible. Review Source R Reviewer Customer Service Used the software for: 1-3 years ### "happy customer" August 3, 2026 5.0 after talking to a couple of people it was a great experience. couldnt ask for better customer service! keep up the great work. Pros the help i got, i called in got my password reset & then i emailed in and within a couple of hours i got what i needed and it worked. Cons theres nothing, everything works great. couldnt ask for a better system to work in. never any issues. Review Source R Reviewer System Administrator Used the software for: Less than 1 year ### "Customer support call" August 2, 2026 5.0 Easy to use and access. Support is top-notch, with very knowledgeable and friendly technicians that will patiently ensure your system is running smoothly. Pros Customer support is very helpful and timely. This was the first time I had scheduled a call with a support technician and it was a very pleasant experience. Cons Nothing, everything has been great. The security used to access the system is good, and it is an efficient inventory management tool. Review Source Jayda C. Inside Sales Specialist Used the software for: Less than 1 year ### "Fishbowl is a great inventory tool " July 30, 2026 4.0 Fishbowl has had a lot of ups and down for our team. It has been a great tool to track inventory but not the greatest tool to develop quotes in a fast quoting environment. Some features are fairly easy to use but it is a lot to learn about and takes time becoming an expert in the system. Pros I like that Fishbowl is a great inventory system and shows a lot of material data and revenue per item being sold. I do enjoy the ease of placing orders inside fishbowl and developing transfer orders to process our additional locations. I also enjoy the ease to fulfilled a order in fishbowl as well. Cons I do not like how unforgiving Fishbowl is when a mistake has been made after an order has been fulfilled, adjusting any errors seems pretty difficult to do in fishbowl on processed orders after they have been fulfilled. It is also very hard to develop reports inside of fishbowl as well unfortunately fishbowl spits out a lot of reports per item and not by per order or quote. I also am not a fan of the constant restarting the server when it comes to setting up new location groups. It requires all of our team to log out and restart the server in order for fishbowl to update and process the new location. Review Source Mai M. Managing Director Used the software for: Less than 1 year ### "Flexing with Fishbowl" March 24, 2026 5.0 Fishbowl is excellent multi-location tracking, automated reordering, and barcode scanning. It is complex so we are still learning but excited for its scalable solutions! Pros Loving Fishbowl! It's fantastic for a small business like mine. Particularly for our warehousing and QuickBooks integration. Cons NO cons so far! It's truly designed for small to midsize companies and we are very pleased with the implementation. Review Source R Reviewer General Manager Used the software for: 3-5 years ### "Fishbowl Advanced for Manufacturing, Sales, and Inventory." April 16, 2026 4.0 Overall I have a good impression from Fishbowl, pricing is affordable for small teams, but its got the feature set for big customers. I would use it for again if I needed to make the choice. Pros They have a self-hosted version, its very high quality, low maintenance to run the server. The software has a huge set of features for manufacturing and inventory control. Sales orders and purchase orders are also all under the same roof. Sales orders support invoicing and reporting. Manufacturing has BOM's, Work Orders, Manufacture Orders, and has options for custom MO's as well as reverse MO's. Software has a great layout, its not old and dated, but neither is it a flashy smooth interface that changes with every new update. Styling is consistent. Customer support is easy to reach, they recently on-boarded a number of new employees, so no issues. Accounting export is automatically synced from Fishbowl to Quickbooks. It supports desktop and cloud versions of quickbooks. Seamless integration. Cons New features are slow in coming. They could use an upgraded custom reporting tool, current stock report set is great, but ability to customize is somewhat lacking. Review Source R Reviewer VP Used the software for: 3-5 years ### "Overall, good Inventory Mangagement Software" April 21, 2026 3.0 Our experience has been, overall, a good one. The tech help is very helpful when needed, and the software seems to function well. Pros Fishbowl works really well as it is. But there are some functionalities it is lacking. We worked with developers to create a customer report for us that they just were not able to do (create a production list). I like the intuitiveness of use, and I like the way most of the process flows are set up. Cons The RMA process is very cumbersome and repetetive. There are so many steps to the process, and doing one simple return takes much longer than it should. It would be nice to have saved settings to speed up the process, allowing for adjustments if desred. We do wish there was aa Review Source R Reviewer Purchasing Manager Used the software for: 3-5 years ### "Fishbowl Works great for us! " June 29, 2026 5.0 I wanted to share that the new system is working very well for us. It does wonders in keeping track of our inventory and purchases. Having this level of clarity on our logistics and technical specifications has been incredibly helpful for the team. Pros It is a great program and was very easy to learn how to use. Previously, we didn't have a way to track our inventory, and this program has helped us to do so effectively. We are very pleased with how it has streamlined our processes. Cons What I like least is how long it takes to open to login. Additionally, it seems to kick users out too fast if the system isn't being used for a little while. If there is any way to adjust these timeout settings or streamline the login process, that would be very helpful. Review Source R Reviewer Owner Used the software for: 3-5 years ### "Highly recommended software solution" April 16, 2026 5.0 Our overall experience with Fishbowl has been very positive. Having an automotive based business, there are many combinations of parts we can put together, so kits has been very valuable to our business. The integrations with the ecommerce platforms and shipping solutions have made our order management efficient and effortless. Fishbowl has been an integral part of our company's success. Pros We have been using Fishbowl for 8 years. It does everything we need for inventory control, point of sale and order management. The integration with eBay, Big Commerce and ShipStation are paramount to our business running smoothly. Anytime we have needed customer support, they have been responsive and resolutions have been quick. We mainly use kits on our selling platforms and Fishbowl's capabilities in this area are versatile. Cons Any time there is an upgrade, we are reluctant to install it because of issues we have had in the past upgrading the first day or two after it is released. Review Source R Reviewer Account Manager Used the software for: 3-5 years ### "Awesome Product with Awesome customer Support!" February 25, 2026 5.0 Exceptional, especially the customer support and service! I would not choose any other system again if I had a choice. Fishbowl is just wonderful and everybody who works at Fishbowl has always been polite, patient, and knowledgable with my companies issues. Pros Fishbowl has great inventory management and customer support. They are always on point and knowledgable about their product when I call in with an issue. I call in alot because Fishbowl is a full featured inventory management system and am still learning every single function. It is such a well designed inventory management system and they are always improving it with updates. the updating process is seamless and they are always their to help you along the way. Cons Not being able to have all invoices automatically integrated without manually receiving the payments in quickbooks. Review Source R Reviewer Accountant Used the software for: Less than 1 year ### "Sunsation Implementation" January 6, 2026 4.0 Overall, our experience with Fishbowl has been super positive. Our implementation team has been nothing but helpful and has been able to assist us through the struggles of going live. Trainings were very easy to schedule and feedback throughout the trainings has been a large piece to our continued success in Fishbowl. Pros We enjoyed the customization that Fishbowl offers. Being a boat manufacturer puts our implementation in the more niche category due to the individualistic nature of building boats, and Fishbowl was able to guide us through building the system around out own best practices. It is amazing how much we are able to accomplish in just the warehousing license and the workarounds we created to manufacturing in a warehouse limited database. The other pieces of Fishbowl that we have enjoyed thus far include the clarity of process steps due to green arrow, red truck, blue checkmark. The ability to run a multitude of reports. The ease of invoicing directly from a sales order. And especially the functionality of kitting. Furthermore, we look forward to leveraging tools such as auto PO's and order tracking to increase our inventory efficiency. Cons Fishbowl has a large amount of reports that are very helpful, but can be rigid in customization. For example, the inventory valuation summary does not let the report filter for multiple location groups at once, and instead can only be sorted by one location or location group at a time. Other reports also have a restricting feel to them being that there aren't many options to add fields to the report from within the modify report wizard. One of the biggest reports we would like to be able to run out of Fishbowl is a work in progress report, but being that we aren't in the manufacturing license, we cannot. We would like to be able to run this report based off location type, as we have do have manufacturing type locations set up in Fishbowl for inventory in process. Customizations and added filter fields in the inventory valuation summary would be very helpful. Review Source AL Adam L. Director Used the software for: 1-3 years ### "Great product for Warehouse Management" April 21, 2026 5.0 Very positive, I do believe firmly that Fishbowl is a great product that also connects (by feed) seamlessly to Quickbooks Online, which has saved us many person-hours, thus providing value for money spent. Pros We use it mainly as a WMS, and there's an awful lot of functionality within this product to take advantage of. Calling out the "wiki" of videos and other materials for bot introduction to Fishbowl as well as to become aware of many aspects that help order management. Cons Reports and/or ability to write custom-reporting to meet our specific business needs. I do feel this is a bit more "back-burner" and may be in development. Review Source R Reviewer Operations Manager Used the software for: 1-3 years ### "Small SE Minnesota Manufacturer" April 28, 2026 4.0 Pros Fishbowl is a great value for the money for small manufacturers like us, who have very few users. Customer support has been exceptional. We use the web based version and having the ability to use it from any location is also a great advantage. Cons While Quickbooks is included with the contract when you purchase Fishbowl other integrations are not. We wanted to purchase the Shopify integration however they were experiencing difficulty with it and was unavailable. We went with the E-commerce instead. This isn't terrible for our current volume but may become expensive at the next tier. Review Source R Reviewer Salesman Used the software for: 1-3 years ### "Luke Runstedler's Thoughts" April 16, 2026 5.0 Compared to all the other inventory systems out there, this one seemed like the easiest to use and hardest to fall asleep looking at. Love the SO to PO option. Pros Easy to Use, Can get ahold of someone at any time of the day for help. Lots of user friendly reports Cons Server problems happens often. Really Really wish there was a trade in option on a sales order instead of having to make my customer a vendor as well. Review Source R Reviewer Service Manager Used the software for: Less than 1 year ### "Amazing system, amazing people!" November 26, 2025 5.0 \[sensitive content hidden\] at Fishbowl made the entire process as seamless as possible. We came from a fan inferior system with a UI that left my employee's confused and constantly making mistakes. Fishbowl was willing to help guide those employees, and worked tirelessly to ensure we could migrate from our old system with ease. Thank you Fishbowl Team! Pros Fishbowl has an end user friendly UI that makes creating orders, and purchase orders seamless. It allows for quick and easy inventory management, and notifies users of inventory deficiencies right away. The cost per account is fair for a system of this caliber. Set up with Makayla was a breeze, she was a great help in getting this moving with Fishbowl, even when our migration was not a simple case by any means. Cons I don't have any complaints about this system. I have made some UI suggestions, and I was made aware that those suggestions were sent up to the development team right away. Great system, amazing customer support, and engineers who are willing to hear from their end users. Review Source TH Tony H. CIS Managaer Used the software for: 1-3 years ### "Fishbowl review" December 24, 2025 5.0 Overall Fishbowl is a good WM system for small to middle sides companies. As more capabilities are needed for 3PL, store connections, API etc. a more robust platform maybe needed. Pros We are able to do a good amount of config that is capable of being done without the need of a Fishbowl technician. Cons The lack of reporting options and user friendliness of it. Being able to generate and format data from Fishbowl. Also the integration with QuickBooks is not that stable. Review Source R Reviewer Inventory Specialist Used the software for: 1-3 years ### "I LOVE FISHBOWL" April 23, 2026 5.0 I am the Inventory Specialist in our Manufacturing Plant. Before Fishbowl I spent countless hours looking for and counting every part in our plant, and also products. Once we signed onto Fishbowl I entered every product into the system. I added SKU's and Bar Codes to all of our parts and products and then our shipping team can scan out all orders live as they ship. Our manufacturing manager can scan completed products straight into inventory so I could have confidence when lining up the shipment, that the products were available. Pros I love Fishbowl for its ability to warn me of upcoming shortages in our manufacturing process. I love how it links our financial team to my orders and supplies to streamline the accounting process when invoicing and making payments. I love the ability to adjust Inventories as I walk around the plant, keeps me from wasted paper and time. I also love the fact that the customer support is live and an actual person. It has cut the cost of our operations by allowing me to be free to do other tasks. Mostly importantly, the security of knowing there is restricted access and there must be a log in for every action. Cons There is very little that I dislike for the fact of time saved and accountability of my suppliers. I used to spend so many hours walking around and inventorying every part 2 - 3 times a week. Review Source R Reviewer Lead Product and Design Manager Used the software for: 3-5 years ### "Fishbowl works like a masterpiece" June 4, 2026 5.0 We no longer run out of products in the peak seasons. In fact before Fishbowl, we would consistently oversell items we didn't even have on hand because the paper records always got messed up. But since Fishbowl keeps track of all the movement of those parts/products, I no longer have to call upset customers telling them their orders have to be canceled. I can view my inventory at home. We did have to find a way around how fishbowl handles work orders. It won't allow us to create a circular reference if we're making one product with another product. I no longer have to keep track of what my next purchase order number will be. Pros It has worked well enough, I use it every day to scan parts. So far it has not crashed (which is surprising since many of the pieces of software we purchase are complete garbage). Their tech support has been pretty good too, they respond right away. Cons The mobile app is super slow. And I hate that when you go to zero in a part's quantity, it removes the sub-location entirely. When I finally receive a shipment for the item I need to put into the new bins, I have to spend hours retyping the bin locations. It is a huge waste of my time. The process for doing bulk imports with serial numbers took forever. Review Source R Reviewer Customer Service Representative Used the software for: Less than 1 year ### "Thank you for your help!" February 9, 2026 5.0 Everyone that I have spoken with at Fishbowl has always been very polite and helpful. I need to remember to call instead of sending an email because it takes longer to get a response when emailing. My issues have always been taken care of efficiently and effectively once I called. Pros I work on the customer service side of the business, and I have to say that Fishbowl is one of the most user-friendly apps I have ever used. It is super easy to enter orders using both the customer's product number and ours. I find it very easy to invoice the orders out as well. I am very pleased with most of what it can do. Cons I feel like there are some things that fall on shoulders of the CSR's that should be handled by the production team/warehouse (ie: picking and shipping) but that might not be a FB issue, that could be the way my company has decided to do things. Because of that, I can't take away a star since that might not be a system issue. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.