# Page 14 | Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Fishbowl the right Inventory Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123794/Fishbowl/reviews

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Fishbowl

4.2 (1087)

[View alternatives](https://www.capterra.com/p/123794/Fishbowl/alternatives/)

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Last updated March 13th, 2026

# Page 14 - Reviews of Fishbowl

## Showing most helpful reviews

Showing 326-350 of 1087 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NR

Neal R.  
President  
Consumer Goods  
Used the software for: 2+ years

### "Sales, Point of Sales, Inventory, & Manufacturing"

May 25, 2022

4.0

It has been very positive from the beginning. Support has been great as well as my sales manager.

Pros

Can be used in multiple locations via server. UPS integration. Accurate inventory control

Cons

None to speak of. Every program will have it's pluses and minuses. Overall great value for the investment.

Reason for choosing Fishbowl

Much better inventory control as well as manufacturing.

Switched from

[MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)

Previous system did not have any barcode implementation. Also could not be used in multiple locations or workstations very well.

Review Source

DW

Duane W.  
After Market Sales  
Farming  
Used the software for: 2+ years

### "Fishbowl Review"

March 21, 2024

5.0

From a day to day performance, it is a great system to use

Pros

User friendly Easy to find modules Easy to run reports

Cons

I can't think of anything at the moment. There were some reports that I couldn't get, but we had custom ones made.

Reason for choosing Fishbowl

Because it integrated quite well with Quick Books

Review Source

RV

Rudy V.  
Sales and Marketing Manager  
Consumer Goods  
Used the software for: 2+ years

### "Fishbowl for SMBs"

May 17, 2022

5.0

It is a positive experience.

Pros

It is powerful inventory tracking software that can be built out to your needs

Cons

It can be expensive to build out custom reporting and features with fishbowl

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Fishbowl

QB did not have inventory management at that time

Review Source

AC

Almudena C.  
Especialista comercial  
Insurance  
Used the software for: 6-12 months

### "Gran gestor de proyectos colaborativos"

March 10, 2023

4.0

Suficiente para pequeños fabricantes o distribuidores a un coste muy inferior a otros ERP's. Si necesitas gestionar un inventario, pedidos o compras, esto es lo que necesitas.

Pros

Es sencillo de implantar y la curva de aprendizaje es sencilla y rápida. Posible conectarlo con otros softwares de terceros y seguimientos de empresas de transporte.

Cons

La gestión de informes es mejorable. Aunque tienen varios informes para elegir, siento que algunos de ellos se pueden actualizar para incluir más de un producto a la vez. Por ejemplo, al buscar un producto que se vendió en un día en particular y tiene más de un tamaño del mismo producto, sería bueno poder seleccionar tantos productos como se desee en lugar de uno a la vez.

Review Source

EK

Emil K.  
Financial Controller  
  
Used the software for: 2+ years

### "Positive. Fishbowl performs its functions efficiently"

February 7, 2018

4.0

It replaced a very old and unreliable product. By integrating with QuickBooks, we greatly expanded the candidate pool for our accounting department. We were able to grow our business with lower growth in staff.

Pros

The user interface allows new users to become proficient quickly. The ability to incorporate bar codes and product images is helpful. It is a great substitute for the Inventory module of QuickBooks if you need to do a lot of kitting and assemblies as well as calculating landed costs for imports.

Cons

Report writing/modifying is cumbersome. End user is captive to Fishbowl or 3rd party authors. There should be more flexibility akin to Quickbooks for users to add/subtract columns of data as well as filtering by multiple criteria. Most filters are all/everything or just one Customer, Vendor, Part Number, etc. We also had to have custom reports created for some very basic inventory management reports - FB's main purpose. More end user input should have been/should be sought EDI implementation is possible, but through 3rd party providers and automating order processing is limited.

Review Source

MD

Michael D.  
Project Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Customer Service and Product A+"

March 21, 2024

5.0

Overall the product and team is great. We have loved our experience with the product and would recommend to most companies. It seems that Fishbowl is trying to always improve their product. Lots and lots of features for all kinds of businesses.

Pros

When we signed up we were told about how thorough the implementation process would be, and they were right. We had the best implementation specialist who was extremely knowledgeable and easy to work with. Fishbowl has so many features that our company is still learning and find ways to better our processes. We have enjoyed the Knowledge Base that can assist us before requiring us to contact support.

Cons

During the purchase process we were given enough information about the different implementation packages we could buy and bought the minimum package thinking we got the standard time given to every company. Seemed to have a disconnect between sales and implementation. We haven't been checked in with by our account manager and have relied on our implementation team for help. Still lots to learn about Fishbowl's processes.

Review Source

DL

David L.  
Sales  
Plastics  
Used the software for: 2+ years

### "Good Value and performance"

June 22, 2022

4.0

Fishbowl has been key to our organization. This is where we maintain all inventory and create sales and purchase orders.

Pros

Controlling inventory and sales management

Cons

Creating customized reports can be cumbersome

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Fishbowl

The ability to create complex bills of materials and maintenance of all inventory. In addition the ability to talk to Quickbooks for all billing.

Review Source

TB

Thomas B.  
Warehouse Manager  
Automotive  
Used the software for: 2+ years

### "ShipExpress Support"

April 5, 2024

4.0

Pros

The technical support in particular \[sensitive content hidden\] were attentive and professional in resolving my issue.

Cons

The issue was with a Global shipping selection for Saturday Delivery. This box try's to dictate all of your shipments arrive on Saturday when checked.

Review Source

DD

Dallas D.  
I.T. Administrator  
  
Used the software for:

### "Not Recommended - Please Read"

February 29, 2012

2.0

During the planning stage, we identified a key shortcoming in Fishbowl's capabilities, for which we devised a work-around. That was a sign of things to come, as Fishbowl's limitations have since forced us to develop cumbersome operational procedures in order to avoid abandoning our investment in the software. The alternative would have been, and still is, to invest in costly custom development. You may read and hear that Fishbowl can do things. The best response to such a claim is "Show me exactly how it's done."

Pros

About Me: 10+ years of programming, web development, database design, jack-of-all-trades IT. Fishbowl Use: 7 months total, including full implementation and continuing support, now delving into internal custom development Before you even try Fishbowl's software, make VERY detailed flowcharts of your existing and ideal processes. Then, locate and read every single page of their forums. Then, read every page of their Wiki. I'm serious; it isn't that long, and the internet doesn't contain much information about Fishbowl, for reasons unknown. As you read, compare the available options VERY carefully to your list of requirements. If none of those pages tells you that you CAN do a certain thing in Fishbowl, then you CANNOT do it. Fishbowl's marketing mentions what it can do in no uncertain terms.

Cons

It is telling that one of Fishbowl's developers, Israel Lopez, co-founded a company called FishBooksPro, which provides support and custom programming services for Fishbowl and QuickBooks. Fishbowl allows you to take payment via credit card, interfacing with QuickBooks Merchant Services, but there is no way to associate a payment with an order. This example of a nearly-complete feature set is representative of the shortcomings that you will encounter when using Fishbowl. Our Fishbowl server software began freezing several times each day, after upgrading from v11.7 to 12.2. "Reinstall" was FB tech support's first response. How do you suppose upper management in my company will receive that 'solution'? My next step will be to find out how to clear Java caches manually (outside of Control Panel), which I'll try before reinstalling.

Review Source

DE

Donna E.  
Office Manager- Corporate Secretary  
Glass, Ceramics & Concrete  
Used the software for: 1-2 years

### "Fishbowl Review"

March 22, 2024

3.0

Pros

Being able to see the Activity of each item.

Cons

Reporting is terrible. Trying to change pricing without having to export everything and then importing them all again.

Review Source

AJ

Adam J.  
Logistics and Inventory Manager  
Farming  
Used the software for: 1-2 years

### "In the knick of time!"

April 11, 2017

5.0

Fishbowl Inventory was a great success in our first year of utilization. The biggest and easiest improvement was the vast reduction of manual order duplication, as we were able to have orders submitted from our website directly into Fishbowl, and then have sales orders pushed directly into Quick Books on the back end of the system. As we learn to better use Fishbowl, we are more accurate with reporting to our customer's accurate data, and also keep our sales representatives up to date with inventory levels, pricing, and order tracking on behalf of their customers. For the record - our small seed company grew with the help of Fishbowl Inventory!

Pros

We really like the data transfer capabilities with an API interface from our website order platform, and the data push into Quick books on the back end. So much time has been saved from manual data entry duplication. The ability to have multiple users from all over with remote hosting allows sales reps from TX to MT to place orders and see inventory availability prior to order placing. Having the opportunity to write our own I-reports to meet our specifications.

Cons

We haven't been able to make mobile applications work yet for our systems. We still have challenges with the real time tracking of inventory between locations with using bar-codes, scanners and mobile devices.

Review Source

JW

Jessica W.  
Manager, Website and Marketing  
Food & Beverages  
Used the software for: 1-2 years

### "Poor User Experience"

March 23, 2022

2.0

Frustrating.

Pros

It has a lot of features. I like that there's a wiki (but it needs more content).

Cons

It's not intuitive at all. Our team still struggles to use it. Settings and other things we look for are not in logical places. Every time we hire a new team member there's a steep learning curve. It's in desperate need of a user experience review and redesign.

Alternatives considered

[Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)

Reason for choosing Fishbowl

1) The mobile app. 2) it made it sound like it could track our containers but it can't in the way we need it to. 3) It made it sounds like it could bundle our products container with the contents, but it doesnt work how we need it to.

Review Source

SM

Shannon M.  
  
  
Used the software for:

### ""

September 20, 2013

3.0

I work for a full-service dental laboratory, which is a bit of a unique application for this software, and we have been using Fishbowl for about one year. Since our completed products are all custom made to patient specifications, we purchased Fishbowl primarily to organize and track internal inventory and consumption. We knew from the start that there would be no off-the-shelf solution for our situation, but we hoped that from what we had seen, we would be able to find enough work-arounds to get it doing close to what we needed. If anything, it has made the inventory management process even more arduous. While Fishbowl offers a lot of options, and will probably work very well for a more typical business, it is not a good solution for more complex situations. It simply doesn't have the flexibility. The only way to remove items from inventory is via cycle count (which leaves no record of consumption) or via sales order (which means that all of your Parts also need to be listed as Products, and you will need to do a lot of unnecessary paperwork just to maintain accurate consumption reports. The barcode scanners and label printer we ordered from Fishbowl are also antiquated devices, and we are unlikely to be able to repair them if anything goes wrong. What has been most disappointing about this system by far is the customer support. The live chat feature is their saving grace - the hours are very reasonable and the queue has generally been quite short. However, there seems to be a massive amount of turnover in the company - nearly every time I contact them, I end up talking to someone different, and have to re-explain all of our problems and our situation before I can get to the issue at hand. The communication at their level also seems insufficient (on multiple occasions, I have gotten different several different answers from different people) and the quality of training for their agents seems to be low as well. Poor grammar and spelling from live chat agents, inability to answer basic questions or provide further support in lieu of an immediate answer, and an often bored tone of voice over the phone. Overall, Fishbowl has been complicated, difficult to use and has caused more problems than it has solved. We still feel like we're in a transition phase and will hopefully reap more benefits long term, but a warning to other businesses with a lot of internal consumption or other unique features - make sure you get a very thorough demo and vocalize exactly what you need from the system. Further, bring someone in for on-site training if you do intend to purchase this software.

Review Source

SS

Steve S.  
VP  
Wholesale  
Used the software for: 2+ years

### "Useless"

July 21, 2023

1.0

Pros

It was good in the past... fishbowl has gone downhill

Cons

Fishbowl support doesn't know how to fix their own software. My fishbowl has been unusable for months, I have been in contact with Fishbowl on a number of occasions trying to get the issue resolved.. the GUI keeps glitching. The user interface is not display properly and the glitching in the GUI makes it impossible to work. Instead of fixing the problem me They just try and blame it on your computer. I have a new Alienware computer that is extremely powerful. I've been a very loyal Fishbowl customer over the years, but if this issue doesn't get resolved , I will have no choice but to bring my business elsewhere.

Review Source

NR

Nick R.  
Service Manager  
Environmental Services  
Used the software for: 2+ years

### "Dont' need to be a Pro to use Fishbowl"

March 11, 2022

5.0

The newest version seems to function much better then what we first started with. The more and more we use the software the more we're realizing its potential and able to get out of it. It is definitely improving our operations.

Pros

Able to use remotely to check inventory.

Cons

Would like to see search for part numbers improved. Currently if your looking for a vendor number in the system you would have to look it up under the supplier # column it was entered. Would like a search bar that scans the entire data base and pulls up relevant information based on your search.

Review Source

DE

David E.  
CEO  
Consumer Goods  
Used the software for: 2+ years

### "The Way Software Should Work"

February 5, 2019

5.0

If you are a small business manufacturer, this is the system for you. Don't even question the price. It is 1/10 the price of "enterprise" systems with all the features you need. If it sounds like I'm a fan-boy, I am. I love it when software works the way it should.

Pros

The program is intuitive and extremely in depth. We a food manufacturer (coffee roaster) and we invoice through Fishbowl. We are not yet using the mobile app, so I can't talk about that. Unlike our accounting system (brand Q), one module smoothly integrates with the next. It is easy to administer and our users just get it. It is the standard by which other database systems should be measured. The integration with Quickbooks is painless. Fully automated and has never, never failed. I have not had one single

Cons

Their chat support isn't the most knowledgeable. They do have the option of custom fields, but there isn't the option to make some fields visible/invisible. The server occasionally locks up, however, all you need to do is restart. No fuss.

Review Source

CC

Caitlin C.  
Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Use for growing manufacturing"

October 8, 2021

4.0

Fishbowl was a great solution for us to keep up with the fast growth of our company. We eventually expanded to a full ERP system but it was perfect for the small/medium size company we were at the time.

Pros

Fishbowl was our first system used in our small, internal manufacturing facility. It was critical to have the inventory management, production order and warehouse management functions that Fishbowl provided. It did these things well.

Cons

I think what I would have liked more about this software was was more supply chain features at the time. Maybe we just didn't use them though.

Review Source

Response from Fishbowl

November 8, 2021

We truly appreciate you taking the time to leave this review, Caitlin. We are glad that we were able assist your company in the early stages and love to hear that your company is doing well now. Thank you for being a customer and we wish you and your company the best.

MT

Marek T.  
CEO  
Financial Services  
Used the software for: I used a free trial

### "Fishbowl Review"

May 24, 2023

5.0

Overall, my experience with Fishbowl has been positive. The software provided a comprehensive solution for managing inventory and streamlining operations. The ability to track inventory levels accurately, automate reorder processes, and integrate with other software systems greatly improved efficiency and reduced errors. The customer support provided by Fishbowl was responsive and helpful in resolving any technical issues or answering questions. While the user interface could be complex initially, with time and practice, I became comfortable using Fishbowl and harnessing its full potential. In summary, Fishbowl has been a valuable asset in managing my inventory and optimizing business processes.

Pros

One of the things I liked most about Fishbowl was its robust inventory management capabilities. The software provided a comprehensive set of tools for tracking and managing inventory, including features like barcode scanning, automated reorder points, and real-time inventory updates. The ability to set up multiple warehouses and locations within Fishbowl was also highly beneficial for businesses with complex inventory needs. Additionally, Fishbowl's integration with various e-commerce platforms and accounting software made it easier to streamline operations and maintain accurate inventory records across multiple channels.

Cons

While Fishbowl offered many valuable features, one thing I liked least was the occasional complexity of the user interface. Navigating through the different modules and settings could be overwhelming, especially for new users. The learning curve for mastering all the functionalities of Fishbowl could be steep, and it sometimes required additional training or assistance to fully utilize the software's capabilities. However, with regular usage and familiarization, these challenges could be overcome.

Review Source

NH

Nicholas H.  
President  
Telecommunications  
Used the software for: 2+ years

### "RUN SUPPORT IS NONE EXISTENT "

March 27, 2024

4.0

It was ok during the sales period but the after-sales support was a joke. Also, fishbowl was recently depracated from the shopify platform. They know require you to use saleware software and have increased their cost by 400%. We attempted to get a partial refund since the software is now worthless to us and they are stealing our money. Keep in mind we have been a customer for at least the last 5 years. We are beyond disappointed with this change and the way we have been treated. STAY CLEAR!

Pros

The dashboard feature is nice since it helps you keep track of partial shipments on orders.

Cons

The support is a joke. Do not expect anyone to pickup the phone.

Review Source

Gary M.  
Vice President Operations  
Computer Hardware  
Used the software for: 2+ years

### "Overall my experience with Fishbowl has been positive, it has evolved a lot since we started in 2013"

December 13, 2017

4.0

Pros

From an administrator standpoint it is very easy to implement and maintain. From a end user standpoint it is very easy to train new Fishbowl users, all modules are designed with the end users ease of use in mind. Technical Support personnel are very knowledgeable and usually isolate and fix and issues quickly.

Cons

I wish the reporting side of Fishbowl was more robust, Home Care Industries is a manufacturer they rely heavily on making sure raw materials are on hand or on order to meet customer orders. Having a true MPS or MRP as part of Fishbowl with be a great enhancement.

Review Source

JF

Jessi F.  
Director of Marketing and Operations  
Food & Beverages  
Used the software for: 1-2 years

### "Fishbowl has been great for us as a small food manufacturer"

May 31, 2021

5.0

Overall, good experience - we needed a tool like this and it meets our needs for being SQF and USDA Organic.

Pros

Fishbowl helps us maintain all lot tracing records, re-order points, and sales and purchase orders. It makes audit time much simpler!

Cons

There aren't as many reports as I would like and it isn't very intuitive to setup - we had to hire an outside expert.

Alternatives considered

[Wherefour](https://www.capterra.com/p/172134/Wherefour/)

Reason for choosing Fishbowl

Customer service and overall capabilities

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

It was too difficult to prepare for an audit.

Review Source

Response from Fishbowl

October 7, 2021

Thank you for taking the time to review your experience with our company, Jessi. We appreciate your feedback! We are glad to hear your experience has been satisfactory and will look into improvements based on your suggestions as well.

NZ

Nathan Z.  
Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Fishbowl Is a Highly Functional Software Service"

January 15, 2020

5.0

We currently use Fishbowl to manage our inventory, process payments, and manage customer accounts. We are looking to expand and utilize many other integrations for web store and asset tracking capabilities.

Pros

The support team is always ready to dive into your database file and find the root cause of issues in your environment. Serialization and product tracking is very functional and allows us to obtain important history on each item sold Reports have high customization options and with a little SQL programming knowledge you can virtually get any information you are looking for out of the database.

Cons

Growing pains in the earlier years of Fishbowl was a little difficult but many of these have gone away after they switched from Firebird to MySQL platform. It is a little expensive.

Reason for choosing Fishbowl

We chose Fishbowl due to cost and functionality.

Review Source

Response from Fishbowl

October 7, 2021

Thank you for leaving us this review, Nathan. We appreciate you taking the time to give us some feedback on your experience here at Fishbowl. We are happy to hear that it has been satisfactory for your company.

SH

Sherissa H.  
Homemaker  
Construction  
Used the software for: 1-2 years

### "Fishbowl is wonderful."

March 5, 2023

5.0

Overall, I’ve had a great experience with fishbowl.

Pros

Great management software that lets me manage my warehouse with ease.

Cons

A little pricey, but well worth the cost. This is a great software.

Review Source

SS

Santiago S.  
ingenieria sistemas  
Computer Hardware  
Used the software for: 1-2 years

### "Learning with Fishbowl"

September 21, 2023

4.0

Es un buen software me encanta que sea facil de usar y implementar.

Pros

Es una aplicación que se le agradece lo increíblemente intuitiva que es y fácil de usar, gracias a esto agiliza bastante la implementación de este software para con los usuarios, es sencillo de usar y tiene muchas funciones interesantes.

Cons

Podría mejorar un poco su soporte técnico

Review Source

AA

Andres A.  
Supply Chain Coordinator  
Food & Beverages  
Used the software for: Less than 6 months

### "A quality inventory management software for small to midsized businesses"

February 28, 2022

4.0

Very good! Implementation was difficult because we had to do implementation ourselves, with no onsite person dedicated to implementation. You'll definitely want to make sure you have a person dedicated to doing so before moving forward with a purchase.

Pros

For our purposes, Fishbowl accomplishes exactly what we wanted. It helps us manage our inventory with precision, and allows us to manage our orders with ease.

Cons

I think stronger notifications would be useful. It took a while to figure out how to set up the notifications, but once we did, they started working pretty well.

Reason for choosing Fishbowl

Great price, strong features, ease of use.

Review Source

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