# Page 15 | Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Fishbowl the right Inventory Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123794/Fishbowl/reviews

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Fishbowl

4.2 (1087)

[View alternatives](https://www.capterra.com/p/123794/Fishbowl/alternatives/)

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Last updated March 13th, 2026

# Page 15 - Reviews of Fishbowl

## Showing most helpful reviews

Showing 351-375 of 1087 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EH

Edward H.  
President  
Automotive  
Used the software for: 2+ years

### "Wheel Craft"

May 20, 2022

5.0

Excellent. Only suggestion is to expedite support response times. I understand companies have resource challenges with the workforce; but maybe there is a way to prioritize and expedite service calls quicker that what is done now. I held for over an hour and then elected for a call back; the call back came 6 hours later and I wasn't available to connect so I missed my window for support.

Pros

Comprehensive from orders through production and shipping

Cons

Software customization seems to take a while

Review Source

KH

Kevin H.  
President  
Computer Hardware  
Used the software for: 2+ years

### "Horrible Company, they use to be good now they are just completely useless"

May 5, 2020

1.0

This company use to be good, now the software crashes constantly including Fishbowl anywhere, they want us to pay for hosting and constantly pay for services. In the past, it was working fine but now is just completely useless, don't waste your money and find something better. Once Fishbowl didn't export properly, good luck with your quickbook data as it will throw all your accounting off.

Pros

If you do simple wholesale, this is fine if you don't need their support.

Cons

1) Constantly crashing and supports wants money for bunch of error codes when doing export to Quickbook 2) Tons of data always didn't get exported and FB is no where for help 3) Can't pull accurate report on inventory valuation summary, excel export is garbage and hard to sort, can't sort valuation summary by date, and all reporting feature are just bad 4) They will ask for a lot of money when their software constantly crashes and hard to reach anyone to help 5) Very difficult to use for manufacturing such as selecting bill of material and etc.

Review Source

VR

Verified Reviewer  
Operations Manager  
Public Safety  
Used the software for: 1-2 years

### "Unstable, unreliable and inefficient"

April 26, 2019

2.0

Very poor overall experience. We were sold on a promise that one year later, has yet to be delivered, and has caused a lot of damage to the company. Would not recommend this software

Pros

Part and product searchability is excellent for companies with lots of sku's POS functionality is OK, but not super.

Cons

Instability: Crashes several times a week - usually have to have a call with support at least once a week Poor accounting integration - QB integration is not as seamless as advertised. Very inefficient: Simple tasks take a long time. all the needed information on a part/product is stored in three separate tabs. For example: you cannot find, List price, cost price, and current inventory in one place. Quirky errors all over the place - discounts disappearing, invoice dollar amounts changing after being posted to QB. Issued orders randomly deleted from the system required items don't show up in the Auto-PO reports Reporting functionality is exceptionally rigid and often unhelpful lack of drill-down information huge wait times for technical support Mistakes cannot be corrected after posted to FB

Review Source

KA

Kasie A.  
Owner  
Food Production  
Used the software for: 1-2 years

### "Fishbowl"

April 25, 2022

4.0

It is easy to use and has some great features

Pros

The ease of using and tracking our inventory

Cons

It still is not 100% accurate- there were errors in our set up -not sure if it was internal or with the software.

Reason for choosing Fishbowl

It seemed like the best software for our needs

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Needed something to support the growth of the company

Review Source

RV

Ricardo V.  
bookkeeper  
Retail  
Used the software for: 2+ years

### "Customer Service"

May 3, 2022

4.0

Pros

I like that we can track all orders placed and fulffilled and how items received and what we have in stock.

Cons

Don't like that old orders that were place the previous year but received in the new year and when QuickBooks is locked for the previous year Fishbowl will have an error and it will stop everything else from pushing through because of that one error which is a huge flaw in my opinion. IT stops everything.

Review Source

TN

Tyler N.  
Operations Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Fishbowl Integration"

March 21, 2024

5.0

So far it has been great! My implementation specialist has been great to work with and is very knowledgable and my account representative has been quite a great help when needed.

Pros

While I am not completely set up and live yet with Fishbowl, the features and capabilities are out of this world when it comes to inventory management, manufacturing orders, and accounting.

Cons

Fishbowl is very overwhelming at first due to all of the different modules and options within each one, but once the implementation trainging is complete you begin to get a hang of everything.

Reason for choosing Fishbowl

They integrated with all of our current products we use as far as ecommerce platform and shipping database and alined with what our future goals are.

Review Source

DE

Dave E.  
Production Manager  
Medical Devices  
Used the software for: 2+ years

### "Results of Request for Customized Pick Ticket Report"

January 30, 2020

4.0

We were all extremely impressed with the talent and expertise of the Fishbowl Reports team. They were genuinely interested in helping us improve our processes by designing a report that met our specific needs. They were in constant communication with us throughout the design, installation, test and acceptance phases of our project and truly exceeded our expectations!

Pros

Although we requested a relatively minor modification to the resident Pick Ticket report, we were extremely pleased as to the quality and speed at which the modified report was provided to us by the Fishbowl Reports team. Specifically, we had requested our applicable lot numbers of each of our respective products be visible on the new report, and it indeed operates just as advertised and is a big time-saver for our team.

Cons

We had absolutely no issues with the design, installation or testing of our custom report.

Review Source

Response from Fishbowl

January 31, 2022

Thank you so much for this review, Dave. We appreciate your feedback and are happy to hear that our reports team has met your expectations.

MC

Michael C.  
Director  
Mining & Metals  
Used the software for: 2+ years

### "Top Notch Support"

October 10, 2019

4.0

Our company has used FB for many years now and rely heavy on its capabilities to run our business. From a support standpoint I rate it A+

Pros

Fishbowl is a simple but robust solution and meets our requirements from order entry and order fulfillment at our Headquarters and manufacturing facilities. It integrates with Salesforce via a API and is continually improving. The Fishbowl Plug-in team specifically Jacobi Sardoni is great to work with as they focus on the problem, help you resolve it and educate you on the way. Over all very professional in their efforts. Thank you!

Cons

From a sales perspective, the Salesforce API was initially limited but has gone through some major revisions to become a more robust API we can trust. Their are still some features that need to be improved relative to fulfillment.

Review Source

Response from Fishbowl

January 31, 2022

Thank you so much for this review, Michael. We appreciate your feedback and are happy to hear that you have enjoyed your experience with us, here at Fishbowl.

Ed S.  
Web Designer/Developer/Small Business Tech Support  
Retail  
Used the software for: 2+ years

### "Powerful, Affordable Inventory and Order Management Software"

September 25, 2018

5.0

Stated simply, Fishbowl is the best in it's class, period! Easy to use, incredibly effective and affordable Inventory and Order Management Software.

Pros

Fishbowl offers and unparalleled ease of use. Our whole team was trained and up and running in hours. You simply won't find another software package with the range of features and reliability at this price range. It easily bests other software packages costing 3 times what Fishbowl costs!

Cons

Their call back support could be a little faster, but it's still likely better than most software companies.

Review Source

MI

Matthew I.  
Inventory Manager  
Machinery  
Used the software for: Less than 6 months

### "Bulk Equipment"

April 8, 2024

5.0

The roll out period and training could be more structured.

Pros

Ease of use. Cost effective. Simple to train on.

Cons

The sell ware integration to Shopify. I used Fishbowl in the past and the direct back-end connection was beneficial, but no longer exists.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Fishbowl

Cost, we are still considering a full ERP solution.

Switched from

[Botree SFA](https://www.capterra.com/p/241076/Stocky-Sales-Force-Automation/)

Limited capabilities to manager the warehouse and inventory functions

Review Source

JG

Joshua G.  
Printer Tech  
Retail  
Used the software for: 2+ years

### "Cool SQL"

March 18, 2022

4.0

Great

Pros

Super practical, everything is where I think it should and named what you'd think it should be name. I hate when a program tries to create their own unique way to do things, just because they came up with some stupid acronym they think that improves their program. It doesn't it just makes it harder to learn, fishbowl has accurate names that make super easy to pick up and use.

Cons

The history "tabs" close to the top don't look like tabs, someone could easily over look them.

Review Source

RD

Ron D.  
President  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Fishbowl Inventory. Thank you Support"

October 9, 2018

5.0

When I purchased Fishbowl there were many issues and I was very frustrated. After several attempts I met one of the CSR and can I say what a breath of fresh air he was and is. It is nice to meet someone who has your concerns on his mind when he approaches you and the way he handles matters is the way any company owner appreciates. He has been above the call of duty every time he handles my concerns. I must say my hand goes out to him and would shake his hand any time he is the room and give a smile and acknowledge him with the same respect he gives to me as a business owner running a company smoother thanks to his help and encouragement. As a business owner we are challenged every day and with the daily grind you feel at times lost and alone. After meeting him and having a person in your corner with you striving to ensure you have little challenges is beyond a relief it is a dream instead of a nightmare. Thanks for being part of LEW and making me feel like I have support instead of pressure!

Pros

Inventory Tracking is the biggest thing. Easy of use with Sales Order and Purchase Orders. It sends my accounting info to Quickbooks automatically at the end of the day.

Cons

Set up was a little time consuming. It took some effort to get everything in properly and just adapting to the new software functionality.

Review Source

LT

Leilani T.  
Controller  
Food & Beverages  
Used the software for: Less than 6 months

### "The updates are killing me"

September 27, 2016

3.5

Pros

The customer support is great. It's just hard to get a hold of them when you need to speak to a live person on the phone. The people who work there are the nicest and most helpful when you do get to talk to them and they do resolve the day to day issues that pop up. ie, inventory getting stuck in committed status is a pretty quick fix, but then again, should it really happen in the first place?. Bigger problems take more time to fix, but they seem to keep working on it until its resolved. The people they have providing training are excellent. The wikis are pretty easy to access and are pretty good

Cons

This year the updates seem to break something that's had been working. Then it takes hours with customer support to fix and get going again. The phone support team could use more staff because it does take hours to get a call back. The reports are difficult to customize, you have to know programming. There is no simple report writer function or a reports that can be customized. If you have to pick inventory from two locations for one sales order, it will create two invoices. There is no way around that in Fishbowl. The calendar is pretty basic, could use enhancements. The inventory export CSV file does not use FIFO, but average costing. So if you use FIFO or any other method other than average costing, you have to use a different report instead of getting the data in CSV format. The shipping module is frustrating and the way it is set up does not allow us to use carton count efficiently, so we have to change the packing list after it's printed. If you want Fishbowl to count the cartons for you, you have to add each carton manually. And if you do that, it will not total or summarize the number of cartons you have, it will list each one individually. So you could have a packing list that could be several pages long. The UPS integration used to be great and then UPS updated, Fishbowl did not support the updated software and we had to change to UPS Worldship. Definitely a step backwards because the old integration worked beautifully. Now it's more manual and cumbersome.

Review Source

MF

Michael F.  
Contract IT Service Provider  
Automotive  
Used the software for: 2+ years

### "Needed Database tech support for failing upgrade"

June 8, 2018

4.0

Helps the various departments of our company work together better.

Pros

One of the team members was my point of contact for our recent issue. We started upgrade at close of business and ran into issue late in the night. The upgrade process had been test driven successfully on the new target servers prior but something in the tag data at the moment of upgrade caused a failure. We opened for business the next AM dead in the water. They were excellent in his handling of the issue and giving it the attention we needed as our business was on hold due to the issue. The DB Tech that worked on the problem was also on point in the solving of the issue.

Cons

Only cure for bugs is full upgrade. Given that we have many custom reports it does not make it an easy option. Would like to also see support for iReport as it is bundled with your product but discontinued on it's own. Lastly, would like to see a solution that would create true "Admin" level accounts. We have in house admins that get all rights but cannot affect "Company" (and other misc) settings without using the factory "Admin" account.

Review Source

CE

Cindy E.  
Art Director  
Automotive  
Used the software for: 2+ years

### "Fast and Easy to Use!"

March 11, 2022

5.0

Pros

Integration with our accounting software. Able to save documents to the drive for later recall. Multiple users in the system without slow down. Get ship quotes while staying in the sales order. Able to email customer estimates from sales order.

Cons

Updates sometimes cause issues with the software and need to be addressed by customer service. Customer service is only open 8-6 mountain time. Our third party forms are easily broken when major updates are needed. This slows our processes down.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

We were having issues with the amount of data slowing our call center down.

Review Source

LR

Laura R.  
accounting  
Accounting  
Used the software for: I used a free trial

### "Inventory tool good, but requires changeover to QB software package to work"

March 8, 2022

3.0

We are not going with Fishbowl as a solution, too many variables and we can't afford that.

Pros

Integration seemed to be easy at first. It does integrate with Salesforce, but doe not provide historical data to be used.

Cons

Too many of our processes happen outside of our current ERP that Fishbowl cannot replace. No one wants to learn how Quickbooks works on the accounting side with all new customers, vendors, parts as we can't use those historical identifiers. Fishbowl does not provide a seamless transition for that.

Reason for choosing Fishbowl

We did not choose Fishbowl in the end and stopped using it a day before the initial contract begin date.

Review Source

SD

Scott D.  
President  
Food & Beverages  
Used the software for: Less than 6 months

### "From Netsuite to Fishbowl in 30 days"

March 22, 2024

4.0

Compared with operating Netsuite, the overhead is much lower, a sandbox was provided free of charge, the set up is more straightforward and the users feel more empowered to work with the system to improve the initial implementation. Its more forgiving and likely a better choice for a smaller business.

Pros

We appreciate that Fishbowl does what it says. Its not trying to be everything to everyone which keeps the implementation relatively straightforward. Fishbowl has great customer service, and their support and availability during the setup phase of implementation has been excellent!

Cons

The client/server architecture seems a little old fashioned and the integration with manufacturing QC is not very strong. Internal reporting functions aren't awesome but connectivity to Power BI enhances the experience.

Switched from

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

To simplify and streamline. Netsuite requires too much overhead and its really not that awesome. Netsuite customer service is the worst of any company that we've ever worked with.

Review Source

SB

Sarah B.  
Operations Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Integral part of our business"

April 25, 2022

4.0

Really great customer service. The online tutorials are excellent for training new employees.

Pros

Intuitive software that is easy to use all over our woodshop.

Cons

Some of the reports are not thorough, and the way data is tied to reports could be more customizable.

Review Source

nS

nicky S.  
web developer  
Computer Software  
Used the software for: 1-2 years

### "best platform for inventory management "

January 27, 2023

5.0

There correspondence with general society is excellent and amicable local area. Likewise, have a huge reach to animal varieties and creatures to work with. The group in this store is extremely simple to work its and they are understanding and such a local area little shop which is exceptionally great.

Pros

Ongoing stock following: Fishbowl gives a precise and forward-thinking image of stock levels, which can assist organisations with staying away from stockout's and overloading.

Cons

Restricted portable help: Fishbowl's versatile help is restricted, which may not address the issues of organisations that need to get to their stock information in a hurry.

Review Source

Tom H.  
Controller  
  
Used the software for: 2+ years

### "overall good experience and easy to use once you understand the logic."

November 29, 2017

4.0

Since our business depends on inventory movement of over 4,000 items, it has helped tremendously in time, effort & accuracy.

Pros

Logical progression of activity and inventory movement. System is reliable and like anything else if it is used properly, you can rely on the results for inventory verification, PO status and exporting to QuickBooks.

Cons

the reports feature needs work to better assimilate data as I find the need to get outside help to write reports that I like to see but is nice to see that it assimilates in the system

Review Source

PA

Paul A.  
General Manager  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Not Bad Until Fishbowl Tied to Shippo"

October 3, 2022

2.0

Not been good.... not great on support especially if you do not like what they did with their software..

Pros

none, this product is too difficult to set up and get into operation

Cons

This was not a bad program until the developers at fishbowl decide to eliminate UPS Ready from the daily operations of things and switch to Shippo without telling us.. now it is almost usless. Have to go to a third party shipper to ship my products and then go back and manually enter the information so that it can be billed.

Reason for choosing Fishbowl

I did not, someone talked the owners into it... and now even they regret it

Review Source

CE

Connor E.  
Electronic Systems Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Lots of Functionality, great support"

April 23, 2022

4.0

Pros

Working with complex electronic manufacturing processes, I have yet to find a need that fishbowl does not meet. When I'm having trouble configuring fishbowl to my liking the support team is very helpful and has successfully aided me in achieving our business goals.

Cons

There is no "undo" button - once you hit "fulfill" it can be very complex to fix a user error. However, this issue is entirely combated with thorough and user friendly integration.

Review Source

SC

Shannon C.  
Office Manager  
Sporting Goods  
Used the software for: Less than 6 months

### "Great customer service"

April 2, 2024

5.0

Great experience working with our team and highly knowledgeable about the program

Pros

Detailed to what we need for every aspect of our operation.

Cons

Learning the steps to set up detailed parts and processes

Switched from

[TrueCommerce EDI Solutions](https://www.capterra.com/p/122910/TrueCommerce-EDI-Solutions/)

Poor customer service and lack of knowledge

Review Source

DF

David F.  
General Manager  
Warehousing  
Used the software for: 2+ years

### "Fishbowl Inventory Review"

June 10, 2022

5.0

Pros

Easy to use inventory management software. The layout is easy to grasp and teach other. It has multiple levels for tracking inventory, such as lot numbers.

Cons

Small learning curve creating manufacture order / BOM

Review Source

BM

Bernui M.  
IT assistant  
Pharmaceuticals  
Used the software for: 2+ years

### "Fishbowl Inventory Review"

April 25, 2022

5.0

Pros

Integration with our manufacturing process was easy. Purchases, Receiving, Bill of materials and Work Orders fulfilled our needs.

Cons

Reports provided are too basic, no help documentation to create your own reports. If you need a detailed or custom reports you have to purchase them apart.

Alternatives considered

[BatchMaster ERP](https://www.capterra.com/p/59151/BatchMaster-Enterprise/)

Switched from

[ERPNext](https://www.capterra.com/p/164441/ERPNext/)

ERPNext didn't fulfill our needs preparing work orders.

Review Source

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