# Page 18 | Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Fishbowl the right Inventory Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123794/Fishbowl/reviews

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Fishbowl

4.2 (1087)

[View alternatives](https://www.capterra.com/p/123794/Fishbowl/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 18 - Reviews of Fishbowl

## Showing most helpful reviews

Showing 426-450 of 1087 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Joseph M.  
Ecom & Digital Consultant  
Food & Beverages  
Used the software for: 6-12 months

### "Excellent customer support on integration project"

August 18, 2020

4.0

We were fortunate to work with \[SENSITIVE CONTENT HIDDEN\] in our integration effort connecting our new Shopify Ecom site to Fishbowl. \[SENSITIVE CONTENT HIDDEN\] took an active and very patient approach with our team as we figured out all the various configuration options. The fact that we could work with him over the span of several video conference calls to get everything set up properly made all the difference - \[SENSITIVE CONTENT HIDDEN\] has an excellent personality for this type of task, I highly recommend working with him.

Pros

Once we got our two disparate systems integrated the software worked well.

Cons

The user interface is difficult to navigate and make sense of

Reason for choosing Fishbowl

The manufacturing component along with the fulfillment features.

Review Source

Response from Fishbowl

January 31, 2022

Thank you for this review, Joseph. We are glad to hear that your experience has been satisfactory and appreciate your feedback.

dS

david S.  
Managment  
Food & Beverages  
Used the software for: Less than 6 months

### "Great Software, Backed by Great Support Team!"

May 25, 2022

5.0

Thus far our experience has been great and the Support Team has done a phenomenal job with seeing to all questions answered.

Pros

Thus far, I really appreciate the integration of many realms of the business in a single location.

Cons

There are minor details to how we individual run the process of International sales vs Domestic. We have found that this leaves us a few extra steps, to track material movements than we like.

Reason for choosing Fishbowl

Primarily for its simplified user friendly options along with quick processing tools.

Switched from

[Sage 50 Accounting](https://www.capterra.com/p/174753/Sage-50cloud/)

Too many lags in response to entry. Too many steps needed for completing a single Order through its entirety.

Review Source

AE

Alex E.  
Inventory Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Wonderful! "

March 26, 2024

5.0

\[sensitive content hidden\] our implementation specialist has been nothing but spectacular. Every week we are on a meeting learning about new modules and he takes his time showing why the features are in Fishbowl.

Pros

Training! To be able to review videos from Brainstorm and see them live in Fishbowl with our implementation specialist was awesome!

Cons

There is a lot to learn about Fishbowl, I wouldn't say there's any cons. You need time to fully invest in your business and this company will help you do just that.

Review Source

VR

Verified Reviewer  
Owner  
Accounting  
Used the software for: 2+ years

### "Inventory management for QuickBooks"

August 21, 2018

5.0

I've used this software with a couple of different clients (I'm a CPA that consults with small businesses). It is a nice addition to QuickBooks as it handles all of the inventory heavy lifting.

Pros

It integrates nicely with QuickBooks and handles all the complex inventory valuation/counts outside of QuickBooks. It's really a great addition if you have a lot of inventory and are using QuickBooks.

Cons

It's a little pricey, but most inventory softwares are. Also, if you're using it, make sure you're using that latest version. They updated a couple years ago and I've seen clients struggle because the client wanted to save money and not upgrade.

Review Source

CK

Charley K.  
Franchise Operations Manager  
Retail  
Used the software for: 2+ years

### "Great Inventory Software for blending eCommerce and wholesale orders"

November 8, 2016

5.0

We have used Fishbowl in our corporate warehouse for over 5 years. Fishbowl makes processing both eCommerce and wholesale orders easy and organized. It also makes purchasing inventory a breeze with in depth historical reporting and sales forecasting. I would also highly recommend investing in the Janam handheld scanner running Fishbowl mobile software; makes cycle counts hassle-free. There is a slight learning curve, but is still much easier than other inventory systems we've used in the past.

Pros

Best part of Fishbowl is their reporting. Being able to analyze past purchasing and sales reports to better forecast inventory movement is crucial and Fishbowl nails it. I also like that they have a direct import and export function to link with our eCommerce site.

Cons

The menu and navigation can seem a bit convoluted, but I'm convinced this is the case with any software boasting so much functionality.

Review Source

LF

LaDonna F.  
Accountant  
Wholesale  
Used the software for: 2+ years

### "Works with QuickBooks"

May 10, 2022

5.0

Pros

Works with QuickBooks, the accounting software that we use.

Cons

Unknown, FishBowl works well for my uses.

Review Source

TO

Terry O.  
Technical Director  
Chemicals  
Used the software for: Less than 6 months

### "Flexible, but not perfect..."

December 13, 2016

4.0

Downloaded the demo (most current version) and found most feature impressive and easily configurable. Minor little things bothered me, such as a non-standard DB, no easily accessible hooks, and limited printer support (we use BarTender Labels, and wanted to tap into printing them within FB, but had no luck). For me, this is a not a show stopper, but I've been spoiled with other ERPS, LIMS, PIMS, and MRPs. Overall - it works with QuickBooks - which is great if you have to use Quickbooks, and it covers about 90% of your business rules out of the box. Again, flexible, but not perfect.

Pros

The interface is slick and looks fun to use. The dashboards will keep even your most attention-deficit workers accountable with the easy to understand graphical display. For the price, it will get your small to medium sized business working with proper ISO practices without too many issues. I love that it's all encompassing and covers all the areas needed to properly control your finances within the manufacturing sector. Not too big, not too small. Comfortable.

Cons

Understand that I've been doing informatics systems for a few years, so I'm used to having 'options', or at least access to an SDK so that I find some ways to trigger events. I'm also a Microsoft fan, so foreign databases and java scripts leave me a little intimidated. I'm also a cheap SOB, so if I can't do it, I'll be damned to pay a consultant to make my reports for me. That being said, if you like the generic reports and labels, this is a no-brainer, but if you're picky, it's slightly annoying.

Review Source

GR

Gus R.  
VP Operations  
Consumer Goods  
Used the software for: Less than 6 months

### "A complete WMS!"

March 22, 2024

5.0

\[sensitive content hidden\], who assisted us with the implementation, went above and beyond our expectations. However, the sales representative who sold us the software did not disclose the number of hours that would be provided during the implementation training. After hiring Fishbowl, we discovered that the package sold to us included only 8 hours of training instead of the 12 we expected. It would have been helpful if this information had been communicated beforehand.

Pros

The reports are really good. Automation Labels and inventory location. Brainstorm platform

Cons

I wish the sales representative had clarified the hours we purchased for the implementation training before we signed the agreement. I thought that was a trick strategy to sell the software.

Review Source

AS

Andhika S.  
Manager  
Automotive  
Used the software for: 2+ years

### "Beware, It’s a total scam!!!"

July 16, 2018

1.0

Pros

1\. Features is competing with other more expensive product 2. Easy to use 3. Only need to pay once (but beware of the support scam!!!)

Cons

The support is total scam! They will ask you to subscribe support contract or something, if you want to ask anything to them. Even if the problem is actually their mistake! I used to be able to import/export csv from/to fishbowl before, now i can’t anymore since i update the software. I contact the support regarding this problem and they ask me to buy support contract otherwise they will not answer my question ticket! I mean come on it’s a basic function of the product and clearly it’s because the bug of new version. And they’ll ask us to pay to solve their mistake ??? Duh! I’m totally migrating my database to Other product definitely!

Review Source

RC

Robert C.  
CTO  
Import and Export  
Used the software for: 2+ years

### "Fishbowl Go - very buggy and locks up frequently"

May 31, 2022

3.0

Fishbowl support / account management has been horrible

Pros

We would like to use the program for lot tracking

Cons

We have tried to get Fishbowl Go mobile scanning and tracking working properly. The program frequently locks up requiring a restart. Fishbowl support is just a round robin of support analysts with nobody taking ownership for our isssues

Review Source

KK

Kyle K.  
Project Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Very easy to use"

March 11, 2022

5.0

Love it!

Pros

The way it controls the inventory. Very ease to use and manage.

Cons

There isn't much I don't like anymore now that I have used all features over the years.

Review Source

Samantha F.  
Office Manager  
Security and Investigations  
Used the software for: 6-12 months

### "Great addition to our company!"

October 24, 2018

5.0

Pros

Fishbowl has been great at tracking our inventory. There is not much that it can't do. And, if you find something they are always willing to look into the problem and fixing it. Their customer service is top notch. Rep is always available for us, quick to respond, and willing to go above and beyond.

Cons

I wish their reports were a little more customizable on our end. We are used to QB reports which are easily customized to our need with filters, etc. They do offer custom reports, but for a fee.

Review Source

RP

Ryan P.  
Office Manager  
Consumer Goods  
Used the software for: 2+ years

### "Inventory Management"

April 11, 2022

5.0

Pros

This product is very easy to use. Our main goal was a front end order entry program with inventory management. For a manufacturing company to pull inventory in many different units of measure are a huge benefit to our company with tracking inventory consumption.

Cons

I think my only issue is having to update any custom reports every time there is a new update so your report is compatible with the version you are updating to.

Review Source

PG

Peter G.  
Director of it  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Good product with room to grow "

May 6, 2022

4.0

Pros

It does most we need but wish there was no RDP version

Cons

Go app has some real issues. Search is ineffective. Stability issues

Review Source

TS

Toby S.  
President  
Oil & Energy  
Used the software for: 2+ years

### "Very good!"

March 30, 2022

5.0

The PO and SO system help keep our business going on a daily basis.

Pros

This is the best inventory system we have used.

Cons

Some of the back end of the software can be tricky but with support we always get it fixed.

Review Source

RL

Robert L.  
General Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Good but misses the mark for higher levels of controls "

December 10, 2018

3.0

Very good. Though the software misses the mark for higher levels of controls, planning and visual tools in a manufacturing setting regarding material management to a product it should serve many companies who are on a budget and want a modern, growing MRP.

Pros

Simpler than many like MRP software. Fairly reasonable learning curve, good documentation and help files. Good price points. A progressive company that does seem to make a number of improvements regularly. Great customer service and support.

Cons

Does not have a manufacturing scheduling system. There is no way, once an order is entered, to have cycle times of processes calculated for planning, logistics and proper coordination of multiple product paths for manufacturing. Does not integrate with other common accounting software. Some of the elements of the GUI could be learned easier by staff if there were some wizard guides and tutorials that one could turn on. If you are already running Fishbowl and want to integrate with a "new to the company" compatible finance software, it is not too clear how to do and there is a lack of set-up help from the Fishbowl on this. Requires a fair amount of high technical skill to do; not too smooth.

Review Source

MD

Morton D.  
Materials Manager / Purchasing Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Materials Manager"

December 8, 2017

5.0

One thing that I am most grateful for is that we chose a software package that is actively being improved... constantly... that is a real plus.

Pros

The company is continuously improving the product. They listen to their customer's suggestions... and also keep abreast of changing ways in which businesses function in our changing world. When they detect 'bugs'... they fix them!

Cons

As with most all software packages... the reports are not the most robust... However, there are 3rd party programmers who partner with Fishbowl. I run our entire business relying on reports that I have designed and then paid the 3rd party programmers to produce... the cost is very reasonable. This isn't really a 'con'... as almost all software has generic reports due to the fact that there is such a diverse user group.

Review Source

KH

Kelly H.  
MANAGER  
Automotive  
Used the software for: 2+ years

### "survey "

April 26, 2022

3.0

good, worth the investment

Pros

integration with QuickBooks simple and efficient.

Cons

resetting uses on the server ....the turn around time is not the greatest.

Review Source

DO

David O.  
IT Manager  
Wholesale  
Used the software for: 2+ years

### "Customer Support Working Hard"

April 4, 2019

5.0

This company has made huge strides with the Customer Support departments. They are responsive and understanding with improvements everyday. Our account manager and the support and plugins teams are willing to walk through and find answers for all questions we have. Great service and heopfully they keep improving.

Pros

Very easy to use and manage. Out of the box you get a great number of features and reports.

Cons

Price is a little on the high end but their Sales Account Manager are willing to work with you and get you what you need and within a reasonable budget.

Review Source

Response from Fishbowl

October 7, 2021

Thank you for leaving this review, David. We truly appreciate your business and your feedback.

TG

Tara G.  
IT Systems Manager  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Easy to Use Warehouse Management System"

April 1, 2022

5.0

So far it has been a breeze. A few modification with modules and upgrading the integrations would be the only callout that I have.

Pros

Fishbowl has been a gamechanger for us. We are now able to cycle count inventory in Fishbowl and push the updates directly to Shopify.

Cons

We would love it if Shipstation could be integrated directly inside of Shipstation to lessen the amount of steps when shipping.

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing Fishbowl

Best price and by far the best customer service.

Review Source

VS

Verenda S.  
Admin  
Sporting Goods  
Used the software for: 1-2 years

### "Thanks Fishbowl"

April 15, 2022

5.0

its been good and customer service is very helpful

Pros

It is very useful. Once you get the hang of it all the information you need is at your fingertips

Cons

That if there is a order that has a different ship date entered it still shows up to pick and i feel it should not show up until the date scheduled

Review Source

SG

Shyla G.  
Accounting Manager  
Retail  
Used the software for: 6-12 months

### "My opinion"

June 10, 2022

3.0

The customer support is great! The system still has much to be desired.

Pros

I like the fact decimals can be used in inventory calculation.

Cons

The system is black and white with no gray areas but the world is not. Corrections and fixes are very tedious making it nearly impossible to actually have accurate numbers.

Reason for choosing Fishbowl

The demo seemed very user friendly and appeared to be the answer to our inventory needs.

Review Source

VR

Verified Reviewer  
Quality Assurance Analyst  
Internet  
Used the software for: 1-2 years

### "Good tool for warehouse management"

March 28, 2019

4.0

Great way to control every aspect of the warehouse from one place. Good for forecasting for the future.

Pros

Easy way to track your current orders, ones that are already packed and what is going to ship.

Cons

Not much customization was available for this program

Review Source

Response from Fishbowl

January 31, 2022

Thank you for leaving this review. We appreciate the feedback and are happy to hear about your experience.

TW

Tara W.  
Director of IT  
Retail  
Used the software for: Less than 6 months

### "Warehouse Management"

March 21, 2024

5.0

Pros

Inventory solutions, lot support, MySQL database for creating and running report, tech support.

Cons

No multiple location support for companies. Need additional integration support for Shopify B2B.

Alternatives considered

[Pulpo](https://www.capterra.com/p/173091/Pulpomatic/)

Review Source

Julie L.  
Brand Strategist  
Automotive  
Used the software for: 1-2 years

### "Good. Easy to use."

July 19, 2018

5.0

This was the inventory software at my last job. While I did not work in warehouse environment , I still used the software a few times a week. The company was happy with the product and didn't have any plans to change it up. It fulfilled their needs.

Pros

I used this software a lot at my last job. Once you learn the software, it is fairly easy to use. I had to contact them a couple times for assistance. They were always helpful and timely with responses. Good reporting and integration.

Cons

Some parts of the software in the beginning felt difficult to navigate through, making the learning curve tricky for someone who had not previously used inventory management software. Although once I learned it, it was fine.

Review Source

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