# Page 21 | Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 21 - Is Fishbowl the right Inventory Management solution for you? Explore 1113 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123794/Fishbowl/reviews --- Fishbowl 4.2 (1113) [View alternatives](https://www.capterra.com/p/123794/Fishbowl/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 17th, 2026 # Page 21 - Reviews of Fishbowl ## Showing most helpful reviews Showing 501-525 of 1113 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Moose M. VP Packaging and Containers Used the software for: Less than 6 months ### "Fishbowl and Shopify" June 13, 2022 5.0 Pros It is flexible with Shopify and our needs. Cons the software can experience disconnects from Shopify due to easy fat finger issues. Review Source VR Verified Reviewer Ad Writer/Writing Department Manager Internet Used the software for: 2+ years ### "Fishbowl integrates well with Quickbooks to keep books and inventory" December 14, 2017 4.0 If you're using Quickbooks this product is easy to work with. Pros I like that this product works with Quickbooks, which I have used in several settings. I became familiar with the product because of the ability to have both systems work together. Cons I have had the same problems with Fishbowl that I had with Quickbooks. Customer service is sometimes not as informed as I expect them to be but overall I have had a positive experience. Review Source ADP Anh Dung P. Office Supervisor Wholesale Used the software for: 1-2 years ### "I used this program for more than 2 years. " January 16, 2018 5.0 Pros It really good at keeping tracking of inventory when you have multiple locations . It helps control and keep track the inventory much better than Quick books, It also can create automatically point of order, so that you are never out of stock under normal circumstances. Cons It is difficult for accounting department to use the credit of the customer. At first, it is a hassle becasue Fishbowl does not let you cancel a order when it is completed. The last update changes it. Now you can cancel the order if the order is mistakenly placed in or customer cancels it. Review Source JS Joseph S. Warehouse Operations Manager Information Technology and Services Used the software for: Less than 6 months ### "Solid, Stable Product" November 3, 2016 3.0 Fishbowl Manufacturing is a server based product and we use it in conjunction with Fishbowl Inventory Management. On the whole it is a stable piece of software, with frequent updates and some improvements. The service staff is polite, easy to understand and knowledgeable when you can reach them. The Product appears to be able to grow with us as we do. There is an issue with large (Multiple line item) orders. The program seems to slow down considerably when accessing these. Pros Integration with Quickbooks, UPS worldship, and operates self-sufficient of any other applications. Time and inventory management is intergrated into the workorder process. Cons There are some minor annoyances, such as being unable to modify a description of a Manufacturer Order when multiple BOMs are used. As I said it is intergrated with Fishbowl Inventory Management which has other issues that tie in here. Specifically, and this might just be due to the nature of our business (LED lighting manufacturing), the translation of UOMs from the Sales order to the Pick list. Pick tickets are based on a part number which uses the single smallest unit of measurement, but purchased products use larger easy to manager UOMs. It can at times confuse my pickers but it is an issue that we have grown to deal with. It is also not always as intuitive as we would like to to be. Review Source DC Danielle C. National Account Manager Wholesale Used the software for: Less than 6 months ### "First time user experience review" May 12, 2022 3.0 I'm a first time user of Fishbowl. I manage our broker network and rely on Fishbowl for sales reporting. It's led to a lot of time manually adjusting numbers on reports that other systems I've worked with in other jobs have never had a problem with. Pros It's fairly intuitive once you're in it. You can find the customer fairly easy. Cons The biggest hurdle is the reporting. There are too many issues to rely on the reports for accuracy. It's a slow moving system that lacks some of the common features I'd expect to see in software used by a supplement company Review Source MR Mark R. Director of Operations Consumer Goods Used the software for: 2+ years ### "Customer Service - Best in Class" April 22, 2022 5.0 Pros Easy integrations with other products and services like Shopify, QBO and Amazon. Cons Client connectivity with hosted service platform could use some attention. Reason for choosing Fishbowl n/a Review Source KP Kaylee P. Teacher Education Management Used the software for: 6-12 months ### "Review" June 13, 2023 4.0 Pros I like that fishbowl was very streamlined and easy for everyone to use. Cons At the beginning it was difficult to train employees for use and we wish there were more training resources. Review Source JH Jim H. Manager Food & Beverages Used the software for: 2+ years ### "Good Software. Excellent and reponsive customer service." May 19, 2022 5.0 Pros Ease of Use. Good customer service and online assistance when I need help. Cons The updating procedure can be a bit wonky. Review Source VR Verified Reviewer Customer Service Representative Used the software for: 6-12 months ### "This software is very easy to use but features and functionality should be updated. " March 7, 2018 3.0 For a new employee, this super userfriendly software is ideal! Pros What I like the most about this software is the userfriendly interface. It is very easy to learn and to use daily. Cons I think this software is getting old and needs few updates. The interface would need some improve to be more competitive than new ERP system. Review Source KL Kathy L. compliance Biotechnology Used the software for: 6-12 months ### "Run--Just Run" February 15, 2018 1.0 This software has a lot of potential, but it needs someone to polish it and provide better training and implementation. Pros It is a fairly straight forward program, once you figure it out. It is figuring out the more challenging real-life problems that will be an issue. Cons Don't expect any decent help from fishbowl. They will refer to you their Wiki's that provide only the most rudimentary guidance and no information as to solve the everyday challenges. Using their chat function takes forever, first to get someone and then explain the challenge and most often they aren;t helpful. Their next most popular phrase is a lack of training which they want you to pay for, however, their training is not effective and how they structure the training is not effective. Again everyday usual problems when first starting is very hard to get help on. Also some very basic should be available options are missing. Review Source BP Beth P. Production Manager Warehousing Used the software for: 1-2 years ### "The Plugin Department is awesome" June 30, 2019 4.0 Pros It's relatively easy to use and tracks inventory well when used properly. I like the integrations that are available and how it works with the company website. The support I get from the Plugin Department, specifically our rep, is fantastic. He is not only helpful but a complete pleasure to talk to Cons It's full of bugs and every time there is an update we have problems. I do not like that once every thing transfers over to Quickbooks you can not make any changes in FishBowl Review Source Response from Fishbowl January 31, 2022 Thank you so much for this review, Beth. We appreciate your feedback. TS Tara S. COO Medical Devices Used the software for: 2+ years ### "Stay away from FISHBOWL!!" October 24, 2018 1.0 Pros It's fairly easy to use. You can add product images in the system. The icons are big. That's about it. Cons The support team is horrible. They don't know what they're doing. Custom reports are expensive and take weeks to do. And then, they're still Wrong!!! The freezes up daily. If you want to use any of their "plugins" like for shipping via FedEx, they're terrible! Tons of room for human error. The system is just plain "buggy". We finally upgraded to their 2017 version after they promised all of the bugs had been worked out. It's just as bad !!!!!! Review Source DP Dinesh P. Procurement Manager Wine and Spirits Used the software for: 2+ years ### "Fishbowl capability" January 8, 2019 3.0 Fishbowl is a great for usage forecast and daily inventory management. I am in brewing industry so I can see the material usage forecast and I can plan my orders accordingly. Pros it is a great platform for inventory management system. it is great tool for a business who have annual turnover less than $100M I believe. it is a cloud base so easy to log in anywhere in to server. great for placing order, receiving inventory, consuming goods through work order. Cons Fishbowl is not an accounting software so if you willing to use fishbowl to reconcile inv and process the payment, I dont this it can be usable. Review Source AA AL A. Admin Wholesale Used the software for: 6-12 months ### "Fantastic Software with Unlimited Tools and A Very Knowledgeable and Helpful Customer Support Team!" February 7, 2017 5.0 Overall the Software is extremely user friendly and can work with a multitude of different size and types of companies. Fishbowl offers the ability to break free with the sophistication and automation it brings. The best part is the customer support. The support staff is knowledgeable and helpful beyond request. I can honestly say one of my best experiences with a support team in the history of my business has been with the Fishbowl team. They have helped us with integration in places that we had no knowledge about, this is truly the value add. I recently had a great experience with a team member of fishbowl, Jason, who literally helped me all the way through an issue I was having internally.... and then he even followed up with me a few days after just to check in and make sure all was still well! My honest opinion, Fishbowl is the best you can buy. Pros User friendly Multi-functional for many different types of sales and locations Advanced ability to automate procedure Works with current business model and also allows for advancement in years to come Review Source Randy C. Director, Information Services and Marketing Technology Biotechnology Used the software for: Less than 6 months ### "Solid inventory control for SMBs" October 11, 2018 5.0 We've had an awesome experience. With the implementation team to help get things going to the ongoing support, we've always been able to get a quick answer to our challenges. US based support was paramount in our buying decision and the support staff has been nothing short of excellent. Pros Once you understand the underlying modules, how they operate, and develop a strategy consistent with your business requirements; you've got a super inventory control system. Cons The UI seems dated but functional. It would be great to have the ability to create wizards that would step users through data entry within modules, bypassing entry of redundant selections, and providing smoother flow throughout the process. Review Source CM Chelsea M. Operations Manager Consumer Goods Used the software for: 1-2 years ### "Fishbowl Lacks Support" December 6, 2017 1.0 We've had Fishbowl for 2 years and have had NOTHING but problems - we are actively switching to a more competent system that offers support, unfortunately these take some time to onboard so we are stuck using Fishbowl until we have that up and running. I would caution ANYONE to not use this system because when something goes wrong (which is very often) they NEVER answer the phone, chat support often can't help and the place you in a queue where sometimes you don't receive a call back for 3-4 days. Stay away! Pros Exports to Quickbooks Integrates with UPS Processes payments I don't have anything else positive to say about Fishbowl Cons No Support Change Things in Updates that you don't want changed with No Notification Freezes/Locks up constantly Integrations (Magento Cart) often errors for no reason and doesn't import all orders Review Source CL Claire L. MD Public Relations and Communications Used the software for: 2+ years ### "It's the one thing that has connected to Shopify seamlessly" September 29, 2022 4.0 Pros We have used Fishbowl for years now to work on order fulfillment and it communicates and integrates perfectly with Shopify plus! Cons Sometimes we experience delay issues, or issues printing orders but we figured out a workaround using Shopify flows. Review Source RH Rusty H. Logistics Manager Consumer Goods Used the software for: Less than 6 months ### "New @ Fishbowl" March 10, 2022 4.0 Frustrating at first but learning Pros The support is helpful most of the time. Cons I haven't learned enough to say. Somethings the system won't do once an order is closed. i.e. I'm backtracking on mistakes/lack of information entered before I was hired. Review Source JF Jason F. Owner Operator Consumer Goods Used the software for: 6-12 months ### "So much bang for the buck!" August 23, 2016 5.0 I've been using Fishbowl for a little less than a year, and have found the functionality to be amazing. We manufacture a lot of strange products, from Ukuleles to Canoes, and the bills of materials, and work orders are a life saver when trying to determine total cost and price for products. Pros Fishbowl integrates with Quickbooks, and if use the offered training well you'll rarely if ever have to get into Quickbooks. Find it easy to use and understand with the fantastic training offered by the support team. Cons If you have a slightly more complex business model, or maybe a business model that doesn't follow the normal flow than you may have to adjust your business flow, or take a couple more steps to make Fishbowl work for you. Review Source PM Pam M. Owner Wholesale Used the software for: 2+ years ### "Overall pleased with Fishbowl" June 7, 2017 4.0 Inventory control is our biggest benefit. Pros The use of the dashboard as a quick overview and how modules are linked within sales orders or other modules, makes moving from one module to another easy. Cons Learning the program was a challenge but after a few trial and errors I can easily maneuver through the program. Also, I dislike the inability to customize reports ourselves. Paying additional fees to have reports created just to add a signature line on a packing slip is a downfall. Wish it was more user-friendly when it came to report changes. Review Source RM Randy M. Service Manager Industrial Automation Used the software for: 2+ years ### "Fishbowl Rocks" May 25, 2017 5.0 Pros The software is very powerful, yet easy to use. There are many simple things that make it easy to use. For instance, after you are done inputting information, you just hit enter to search. With other software, you often have to take you hand of the keyboard and move your mouse to click on something to search. Blows Quickbooks multi-inventory away. Cons The main screens of the customer and vendor modules have the contact information greyed out because you can't edit them from that screen. The greyed out areas are difficult to read. Review Source AW Andrew W. Customer Service Manager Sporting Goods Used the software for: 1-2 years ### "Customer Service" May 12, 2022 5.0 Pros Processing orders is a typically a hassle. Fishbowl stream lines this process. Cons Sometimes we have to start an order all the way over. Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) Fishbowl offered better customer service. Review Source DG Dan G. Used the software for: ### "" May 23, 2013 4.5 We are a distributor and work with the Quickbooks manufacture and wholesale software. Quickbooks, being an excellent accounting software, was not adequate for our inventory management or ordering. We have been using Fishbowl inventory for more than 5 years. If you are familiar with the terminology of inventory management, the learning curve is quite short. It is extremely easy to use. Many of our orders are custom products and it is simple to order with the SO to PO function. No duplication of part numbers, pricing, or possible errors. The inventory management function is great. It has great tracking, shipping, and receiving functions - and the screens are simple to understand and move around in. We have recently began using the kitting feature and it makes it easy for multiple parts or pieces to be combined into 1 product number for sale. When that item is purchased, a pick ticket is generated for all pieces that comprise it; extremely simple. The pricing function allows multiple price structures for different volume, customers parts etc. That is simple to set up and understand. Fishbowl exports accurately to Quickbooks. I have not had any concerns with the billing issues since I started using it. We continue to use Quickbooks for all your invoicing so you will not have to retrain the accounting department. All the sales orders generated in Fishbowl track through Quickbooks for easy order tracking. The reports you can generate for Backorder tracking, profit margins, or about anything you want to see, are excellent for overview of where you profit lines are. Overall it is the best inventory management, order processing. shipping, and receiving software I have found that works with Quickbooks. Simple, efficient, and affordable I recommend it to anyone. Review Source YL Yaron L. Shipping Consumer Goods Used the software for: 1-2 years ### "always have to leave a message " June 13, 2017 1.0 Old. missing basic features, such as reports, description is made by some one who never used the software, it was made for money making for The company it self, but soon enough you will find out how poor the customer support is. Walk Away Pros if you planning in opening a eBay amazon you ok, other than that walk away. there is not much i like about it. not at all it is not made for over 1 mil companies. home user will find if fun to work with Cons It is very hard to customize reports, part and product FYI Are not the same F.B is good for shipping but when you need to mix it with your accounting program its lacking, as it is not an accounting program. If you decide to use them make sure not to sign long term contract Review Source SM Sheri M. Owner Furniture Used the software for: 2+ years ### "Great tool at a great price" November 21, 2017 5.0 Would love to have someone available to answer my questions when I call and not have to leave a message or send an e-mail. Timing to resolving my problems is key to my happiness! Pros Nice well-rounded tool--it does a great job at managing everything from inventory to invoicing to charging our customer. Hard to find a solution that does all of that well and stays within a small business owners budget. Cons Quick books integration could be better. The integration itself is seamless which is great, but reading the Fishbowl data in Quickbooks could be better. 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