# Page 24 | Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Fishbowl the right Inventory Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123794/Fishbowl/reviews

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Fishbowl

4.2 (1087)

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Last updated March 13th, 2026

# Page 24 - Reviews of Fishbowl

## Showing most helpful reviews

Showing 576-600 of 1087 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CM

Caleb M.  
  
  
Used the software for:

### ""

May 21, 2013

1.0

Buyer beware when buying Fishbowl Software, they are very difficult to work with and their customer service is lacking. We purchased Fishbowl Software and found it to be limiting and unusable in our current business model, as well as unaffordable. It took us just over a month to find this out and by then, it was a few days too late to return anything; even though we had purchased the satisfaction guarantee, nothing other than a portion of the software was returnable. If your business model doesn't fit perfectly into Fishbowl Software, do not purchase this software. I would also recommend that any medium size and larger business avoid this purchase. If you have already have an established ERP system, I can almost guarantee that you will lose some functionality moving to Fishbowl. If your business is just starting, Fishbowl can be a good and fairly inexpensive way to start your inventory management, as you would be able to build your business model around the limitations of the software. Most of the employees that work there are very young and inexperienced around general business processes and procedures. Access to the program source code / database is near impossible and voids any warranty on the product.

Review Source

JC

Joyce C.  
Administrator  
  
Used the software for: 1-2 years

### "Our company has been using FB since Oct 2015 and I am very happy with the product."

June 13, 2017

5.0

Pros

Easy to use and to train other users. Has many features that make day to day activity easy. I love the chat feature and it was very valuable when I was new to the software to be able to get quick answers.

Cons

It is very frustrating when we have an "urgent" issue that we never know when FB is going to call back after we contact by phone. We play phone tag and sometimes because of this I many not get to talk to someone for several days due to "phone tag."

Review Source

PN

Paul N.  
  
  
Used the software for:

### "Looking for a program to replace Fishbowl"

September 9, 2015

1.0

We made the mistake of not fully evaluating the program before we started using it. The features they do not offer cannot be ordered or customized. You have to wait for a new version, that might include the features we need. The developers appear not to have real world knowledge of what is required to run a manufacturing operation. It would appear that this software was never intended for manufacturing, just internet sales. Case in point, entering an order you have the customer requested date. Normally your production department would schedule the order and provide a schedule date in addition to the customer request date. Oh surprise. They only list the customer request date. If you do not have stock, the program does not have the capability to provide the customer with a confirmed scheduled that is different than the customer request date. The systems sends out confirmation emails for new orders and shipments. I need to add and additional person to the confirmation emails. Perhaps the buyer, the accounting department, the shipping department. Oh surprise. They only all one email address. The support is crap. They are never at their phone, they do not appear to care. The fact that they require you to use a third party company to customize their reports rather than offering it is a service it telling. As a result we are seeking to replace this software, and warn other potenital users to the pitfalls that we have discovered being a fishbowl customer for too long.

Review Source

KM

Kristina M.  
HR / Retail Assistant  
Furniture  
Used the software for: 2+ years

### "Best inventory software"

January 24, 2019

5.0

Pros

easy to use , very efficient , always helpful tools on software , or they are a phone call away when we run into an issue or need help navigating through something

Cons

I haven't come across any issues / cons - whenever something doesn't work - we call in and figure out what way is best for our company !

Review Source

RG

Rachel G.  
Director of Operations  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "I love my Dashboard!"

January 15, 2018

4.0

I wish I could plug in a customer support ticket CRM. Then I would really be all-in-one!

Pros

I am able to create my Dashboard so I am able to see all aspects of the business that I need to see. With the click of my mouse I can easily get to what I need. This is by far my favorite feature!

Cons

We have experienced a few set backs of a "white screen" and have to contact support. They have helped us every time with this. Fishbowl support is very friendly and supportive. I wish they could sometimes call back faster than they do, but other than that you can rest assured that you will be helped and your problem will be solved.

Review Source

PD

Pedro D.  
IT  
Utilities  
Used the software for: Less than 6 months

### "Best for easy "

June 9, 2022

3.0

Pros

the product is easy to use, has good documentation and good explanatory videos appear

Cons

the interface is not very friendly it is very easy to lose the flow of work where you were it is missing many frequently used functions

Review Source

MP

Marley P.  
VP  
Wholesale  
Used the software for: 2+ years

### "FB is a great software but needs a lot of work for use with bar code products "

May 10, 2017

4.0

Pros

ease of use. FB is easy to use and learn. It works well with Quickbooks and seems to integrate without incident.

Cons

custom reports are lacking and it takes a long time to get your report people to make custom reports. The software is extremely weak as it pertains to the use of bar coding.

Review Source

CC

Catherine C.  
Director of Finance & Operations  
Industrial Automation  
Used the software for: 2+ years

### "Great for simple inventory processes"

June 7, 2018

4.0

Pros

It is quick to add products and to process transactions, the GUI is easy to understand, the integration with QBO is simple

Cons

Forecasting inventory purchases is impossible, there is only a simple reorder calculation but no ability to project out based on forecasts and through multiple layers of BOMs

Review Source

JF

John F.  
Ops Manager  
  
Used the software for: 2+ years

### "Reliable functionality except when updates are applied."

October 24, 2017

5.0

Pros

Lot tracking, kit assembly, lot traceability, software integration, ease of use, accuracy and quality overall feel

Cons

Often when updates are applied it creates chaos with integration such as UPS, FedEx, QuickBooks. Tech support is good but often comes too late despite paying for upgraded service.

Review Source

TO

Tyler O.  
  
  
Used the software for:

### ""

October 15, 2013

5.0

Our company is Integrated Computing Solutions. We work with companies pursuing Fishbowl, including both new and current Fishbowl users. We also help companies with one-on-one training. We travel to perform on-site training or work remotely to provided multiple options for training. We train and help companies maximize the usage of Fishbowl and improve their processes. I have worked with and used Fishbowl Inventory for years now, both as a trainer and as a customer. Because of this, I have seen how effective Fishbowl can be. It is really easy to use, while also providing you with all the in-depth tools necessary to manage your costs, orders, inventory, customers, and vendors. For managers, Fishbowl provides many ways to ensure your department is on task as well as reporting to track and manage orders, costs, employees, etc. For those in the warehouse or front office, Fishbowl will keep you organized, give you important and accurate information, and provide you with in-depth reporting, powerful processing tools, and a task list through the Dashboard I have personally seen Fishbowl help companies get a handle on their costs and recover from tough times. I have also seen multiple occasions when a company has been struggling with its processes, started using Fishbowl, and was able to smooth out their workflow and make it more efficient. It is also much more affordable than other software! You get everything that other software offers, but at a better price.

Review Source

GF

George F.  
Inventory Control Coordinator  
Automotive  
Used the software for: Less than 6 months

### "A Good Product"

April 25, 2022

4.0

I personally had a very good experience with Fishbowl.

Pros

This is a very excellent product. It is easy to use and the training supplied by the company is good, with in person training, video how-tos, a wiki, and a multi-level customer support, it is very easy to get started and roll.

Cons

If there was one issue with the product, it was integrating our database into fishbowl, that took longer than planned.

Review Source

PY

Ping Y.  
VP of Operation  
Wholesale  
Used the software for: 1-2 years

### "Very user friendly and very good to manage orders "

January 12, 2018

4.0

It controls very well for sales orders

Pros

1- handling all the sales orders. Very good order control and back orders 2- It connects with UPS, Quickbooks and other software

Cons

1- can't not apply credit to sales orders. 2- updating. Any update we need to contact support team for some unexpected issue 3- Customer service. We already have to wait over 4 hours for somebody calls us back. A lot of time we need support right away. We cant work without FB

Review Source

SH

Shelley H.  
Bookkeeper  
Retail  
Used the software for: 2+ years

### "The support staff was very helpful and got my problem solved quickly."

June 9, 2017

5.0

Pros

Great inventory tracking and keeping orders straight. Your customer service crew is very friendly and explain things in words and actions.

Cons

Not very user friendly. Not easy to find answers to things that I don't understand. Not easy to fix a problem without the help of customer service.

Review Source

TR

Trisha R.  
Office Manager  
Mining & Metals  
Used the software for: 2+ years

### "Fishbowl covers it all! "

November 13, 2017

4.0

Pros

Everything is in real time, the basics of fishbowl are very user friendly, lots of useful reports, great support team.

Cons

There is so much the software can do, but its hard to utilize everything it offers. I definitely suggest more training hours or on site options that cost a little less.

Review Source

SM

Sandi M.  
Director of Administration  
Information Technology and Services  
Used the software for: 2+ years

### "Travis was extremely knowledgeable and helpful. Very easy and fun to work with!"

May 4, 2017

5.0

Ease of use and self-explanatory fields.

Pros

The ease of use. It's simple to understand yet handles a LOT of data. Self-explanatory fields as well as many options for reports.

Cons

Nothing, actually. I would recommend this product. We have been using this product for over seven years without any complaints.

Review Source

DR

David R.  
Fishbowl Admin/Materials Support  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Works very well"

January 23, 2018

5.0

Travis in support was very helpful on the phone.

Pros

Great interface and a very intuitive organization of features. Things seem to make a lot of sense to new people we train.

Cons

Can be picky about certain things and there's not a great deal of customization in certain areas, but there's ways around that.

Review Source

BR

Brittany R.  
Office manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "very thorough and helpful training"

December 5, 2018

4.0

We had an awesome 2-day training with the representative. He listened to all our concerns and questions and after the second day really hit all the points where we needed help with.

Pros

My favorite part of this software is the versatility of the program. There are many fields we can add to feed our needs.

Cons

the con I have mostly about fishbowl is the price to add more users. we are a big company and we need more users, however, it just doesn't make sense to me how expensive it is

Review Source

IS

Isaias S.  
President  
Import and Export  
Used the software for: Less than 6 months

### "Anything but streamlined"

April 29, 2019

1.0

Where do I begin. First it adds way to many steps to your day to day ops. A simple order can take about 300% more time than what you would do if just using Quickbooks. It's reports are a joke. You can't run a basic report with multiple products, only way to do it is to run the entire data base for one report and then send it to excel and then delete all the lines and products you don't need in order to get the information you just wanted. lastly it's 2019, looks like it's from 1999. Very outdated. Very dissapointed, if you want to streamline your business look elsewhere. Definitely it doesn't make your feel like you are running a streamlined business.

Pros

It integrates well with Quickbooks Desktop. Very good training, a little expensive but very professional.

Cons

Way to many redundant steps. Reports are way too basic and not helpful. Pretty much as basic as Quickbooks desktop.

Review Source

TR

Thomas R.  
IT  
Consumer Goods  
Used the software for: 2+ years

### "Great Support Team"

October 4, 2018

5.0

Pros

Ease of use for day-to-day operations. Customer service that actually picks up the phone and returns emails in a timely manner (much appreciated).

Cons

Creating custom reports are not the easiest. There are a large number of database tables that make understanding the system difficult.

Review Source

SJ

Sandra J.  
Assistant  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great Program"

October 2, 2018

5.0

Pros

Ease of use and great customer service! When ever we have needed help with an issue someone is always there to answer our questions.

Cons

Would like to have the ability to make changes to areas when needed. Sometimes when the program needs to be updated it is not always user friendly.

Review Source

RM

Randy M.  
Service Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Fishbowl Rocks!"

May 25, 2017

5.0

Pros

The software is very powerful. It's also very user-friendly. It makes simple things easy. For example, when you are searching for parts or inventory, you only need to type in a portion of the part number. It can even be the middle of the part, and it will pull up all relevant matches. When searching for a part, you input your information and just hit enter. No need to take your hands off the keyboard and move the mouse to click on something. Blows Quickbooks multi-inventory away.

Cons

The main screens on the vendor and customer modules are greyed out because you can't edit names and numbers from there. The greyed out areas are very difficult to read.

Review Source

BB

Bud B.  
Operations Leader  
  
Used the software for: 2+ years

### "Would like in Mfg. Orders to be able to list all components instead going back and forth. "

January 25, 2018

4.0

Pros

How quick it is to complete a sales order. Create a BOM, Mfg. Order. Receiving purchase orders, creating purchase orders.

Cons

Some times it's very slow to process info. Not able to modify certain reports. Being able to run a report for zero turns by a Vendor instead of by location.

Review Source

Sukesha W.  
Business Development Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good place for Job reviews & queries"

February 17, 2023

4.0

It has been a decent experience using Fishbowl till date.

Pros

The feature I like best is that you can post work related queries and job reviews and get genuine responses instantly.

Cons

It has a very basic user interface, I think they can work on making it better

Review Source

HR

HENRIETTA R.  
Admin Assistant  
Machinery  
Used the software for: 2+ years

### "FANTASTIC everyone is always knowledgeable and courteous"

May 15, 2018

5.0

inventory tracking is easy

Pros

It is very easy to use. Modules connect to each other. Reports can be modified easily. The technical help is fantastic.

Cons

Does not have accounting module. some reports that are exported need to be set up in columns so its easier to pull and sort data.

Review Source

LH

Lori H.  
IT/ Data  
Consumer Goods  
Used the software for: 2+ years

### "Our rep was very helpful and nice with our post upgrade issues."

May 30, 2017

5.0

Pros

Lots of training videos and most of the support staff is a joy to work with. I like their support staff a lot.

Cons

We just upgraded and we still have some issues with the FedEx software and few other things. Our rep is great and I'm so grateful for is knowledge and assistance.

Review Source

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