# Page 26 | Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 26 - Is Fishbowl the right Inventory Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123794/Fishbowl/reviews

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Fishbowl

4.2 (1087)

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Last updated March 13th, 2026

# Page 26 - Reviews of Fishbowl

## Showing most helpful reviews

Showing 626-650 of 1087 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DS

David S.  
Owner  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Ongoing Fishbowl Problems"

April 22, 2015

1.0

Pros

Nothing, I have been a user for 8+ years, this has to be one of the worst run companies that I have worked with. There product has major flaws and unless you want to be on the phone with their tech support each week I would suggest you find another inventory product.

Cons

This company is more interested in yearly maintenance renewals that can cost thousands of dollar vs the lame support that they are providing. We have had an ongoing sync problem since November, this causes your system to freeze and they only work around is to kick out all users and restart the system, this occurs every time you sync the data.

Review Source

JC

James C.  
Ecommerce Manager  
  
Used the software for: 1-2 years

### "Lawrence saved my life and possibly career!"

May 8, 2018

5.0

Pros

Easy to use and smart people to work with. Guided me through the entire process. Filled me in on what the issues were. We're great an managing everything

Cons

Updates sometimes creates breaks in connections to shipstaion and Amazon seller which causes our late shipment order rate to increase which in turn has gotten us suspended from Amazon before which is a huge hassle to get back on

Review Source

RP

Rachel P.  
Partner  
  
Used the software for: 6-12 months

### "After implementation - Great!"

June 20, 2017

5.0

Pros

The customer support team. Our rep from the plug-in/integrations team was a HERO. We were having all kinds of issues on our side with IT and he helped trouble shoot and walk us through all the places things could be going wrong until we were able to complete the integration. Highly responsive and committed to our success.

Cons

There are a lot of touch points that can have issues unless you have someone to help you steer through them all, it can be frustrating/time consuming. Once resolved - wonderful solution for inventory management.

Review Source

VR

Verified Reviewer  
b2b leader  
Retail  
Used the software for: 6-12 months

### "Inventory done well"

December 15, 2022

5.0

Pros

Integration of various areas of business done very wellMaintaining the data is simple

Cons

Sometimes the interface gets slow, which needs to be changed

Review Source

Beth B.  
Coordinator  
Consumer Goods  
Used the software for: Less than 6 months

### "So far so good! We are not live yet but but are excited about what looks to be an excellent product"

March 1, 2018

5.0

Pros

The seamless movement of our inventory from sales order to picking to shipping is what we are most excited about and looking forward to.

Cons

Getting up and running is quite an undertaking but our Fishbowl rep has been very helpful. Lots of work on the front end, makes for good results in the end.

Review Source

KM

Kelly-Jo M.  
inventory specialist  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Travis fixed the upgrade issue quickly!"

February 16, 2018

4.0

Happy Friday

Pros

can use layers of builds into one product. helps keep track of incoming and outgoing parts and products.

Cons

it is not easy to navigate to get where you want to go in the system, cannot modify reports as needed

Review Source

MV

Marisa V.  
manufacturer company  
Logistics and Supply Chain  
Used the software for: 2+ years

### "awesome"

April 19, 2017

5.0

Pros

easy to install, easy to use. I recommend Fishbowl and their awesome and quick service! thanks so much!

Cons

The font is smaller than last version we had. The interface had different colors, I just have to get use to it

Review Source

MS

Mary S.  
Assistant to Owner  
Hospital & Health Care  
Used the software for: Less than 6 months

### "BEST CUSTOMER SERVICE"

January 31, 2019

4.0

It has been a pleasure working with support team. He has made our experience with Fishbowl a positive one. Overall, the software is very user friendly. The capabilities that we needed were all available with Fishbowl.

Pros

I want to thank CSR, at Fishbowl, for accommodating MDA each time we have needed assistance. You have gone beyond our expectations providing the finest customer service one could ask for. Your integrity, conscious thoughtfulness and vigilance on our behalf, deserves to be recognized. I want you to know how much we appreciate you. I hope that Fishbowl commends you for your outstanding talents and customer service.

Cons

One must have an expert at excel for importing/exporting and manipulating data.

Review Source

DM

Deena M.  
Office Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Fishbowl has it's issues but overall a good product"

November 22, 2022

3.0

It is a good transition type software and once trained it is very useful

Pros

It integrates well with Quick Books Online (when the export doesn't fail). It also integrates well with Ship Station

Cons

This software seems to need much attention and many updates to work properly but overall it is a good piece of software

Review Source

PB

Phil B.  
Director of Operations  
Food & Beverages  
Used the software for: 6-12 months

### "The most comprehensive 'off-the-shelf' software I've ever used!"

September 21, 2016

4.5

Pros

Fishbowl is an extremely intuitive program that is easy to learn without any formal training. The Wiki is great and I've been able to find the solution to 90% of my questions in there, but when the Wiki doesn't help the Fishbowl team have been fantastic! They react very quickly and do't give up until the problem is resolved. The guys behind Fishbowl clearly have a lot of experience and a great understanding of what users of all types need from a WMS because the program contains everything that I have ever needed, and more...

Cons

The only thing I could criticize is the software designed to work on Mobile platforms called Lilypad. I purchased a licence but quickly found it didn't represent the quality of the rest of Fishbowl program so no longer use it. Note: this is not to be confused with the software that works on handheld scanner devices, that is Fishbowl software and works very well

Review Source

AR

André R.  
Freelancer  
Computer Software  
Used the software for: 6-12 months

### "A Very Simple Fishbowl Review"

July 8, 2022

5.0

Overall, Fishbowl does what it promises. I recommend it to everyone!

Pros

Fishbowl is a great software to manage and track my company's inventory. It works quite well and it saves me a lot of time.

Cons

Fishbowl works quite well, as such, I have nothing to complain about it.

Review Source

CW

Connie W.  
  
Farming  
Used the software for:

### "Fishbowl has redeeming qualities"

September 8, 2014

4.0

Pros

The product is intuitive and allows manufacturing to be integrated with the inventory. The product is pretty easy to use once the database is set up and the processes have been established. I love the chat feature on support. We use it daily. The staff we've dealt with at Fishbowl are absolutely great!

Cons

The product's "seamless" integration with Quickbooks is hard to understand. The staff has no Quickbooks training and cannot help you with questions about the processes of what happens to the sales orders and POs once they have gone over to QB. It was extremely frustrating. Setting up the database was basically a do-it-yourself project for us. When I asked questions, I got tons of referrals to Wiki pages of instructions when I really needed some human guidance. I ended up starting over three or four times and recreating the database because I didn't have enough guidance in the beginning. You cannot print the barcodes on large labels for easy reading in a warehouse setting; there are only a couple of size options, and both are really small.

Review Source

Carrie H.  
Office Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Fishbowl Review"

November 26, 2018

5.0

I have had a very pleasant experience.

Pros

I like how easy it is to learn. I don't have to wonder where to go next.

Cons

I don't like that a lot of things aren't clickable. It would be nice to be able to access certain orders, by clicking the order number for a different screen or option.

Review Source

CC

Crystal C.  
Office Manager  
Cosmetics  
Used the software for: 1-2 years

### "Travis was very patient and successfully helped me with what I needed. "

May 17, 2017

5.0

Pros

It is great having everything in one place for all departments of our company to access if needed.

Cons

It isn't always intuitive, which is why I had to contact support. Also, the inability to provide a proforma invoice prior to picking, complicates international requests for these invoices as the orders are sometimes submitted a month in advance.

Review Source

MB

Mazie B.  
Financial Director  
  
Used the software for: 2+ years

### "Only positive."

November 30, 2017

5.0

Everyone in the Fishbowl organization has treated me with kindness. I always enjoy speaking with the team.

Pros

Intuitive. Very good connectivity with Quick Books.

Cons

We have had to purchase a number of custom reports.

Review Source

MS

Matt S.  
Stock Controller  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "I have been using Fishbowl for just over a year now."

October 31, 2017

4.0

Pros

It's fairly straight forward to use. The layout is straightforward and easy to navigate around. Lots of help via the wiki pages.

Cons

Can be frustrating when you come across a bug. Some processess could be simplified whilst others could be utilised better (for me it would be the RMA process to make it more integrated with repairs/upgrades etc.)

Review Source

JK

Jason K.  
Sales Director  
Medical Devices  
Used the software for: 6-12 months

### "Plugin support team"

August 8, 2018

5.0

Pros

Their customer support rep. has been awesome for our team! He's taken control of our issues and been very responsive. The overall software is amazing for our business.

Cons

The learning curve is a little challenging just takes time to learn everything...but we are getting there thanks to their support

Review Source

AB

Adam B.  
  
  
Used the software for:

### "Fishbowl Review - Admin Perspective"

September 23, 2016

5.0

My name is Adam Bushman, I work for TETON Sports, and I use Fishbowl every day. Being an employee at a relatively small company, I have many responsibilities ranging from order entry and sales to data analysis and inventory forecasting. Fishbowl helps me tackle all of these tasks and more with accuracy and efficiency. Fishbowl has become essential to my every day workflow. When processing orders, I can create a purchase order in seconds with as much or as little information as I'd like. Our shipping department can fulfill the sales order with ease, and rarely is there a need for clarification or communication thanks to Fishbowl's transparency. There is a myriad of reports already built into the Fishbowl software that help me analyze inventory, margins, prices, and sales history. Not only are these reports super accessible, but we've developed several custom reports that tell us exactly what we want to know with a few clicks of a button. Simply put, Fishbowl is an essential tool that I use to get the job done. We all know that no system is perfect and Fishbowl is no exception. However, what really separates Fishbowl from the rest is their dedication to improving their software and applying the suggestions and feedback given them. At Fishbowl, your problems are heard and they strive to resolve them, every time.

Review Source

GT

Gretchen T.  
Consultant  
Shipbuilding  
Used the software for: Less than 6 months

### "Definitely recommend Fishbowl"

January 15, 2019

5.0

Implementing Fishbowl was 100% the right move to take our business to the next level in terms of efficiency, ability to report and evaluate data and make educated decisions about direction and growth.

Pros

We are a small business (14) with more than one location and in light manufacturing. This tool has helped improve the accuracy of our financials, allows us to see our true COGS, provides a process to prove parts from PO to sale or to the manufacturing process and ultimately to sale. This was the right tool to move our business to the next level.

Cons

I can't yet say. I was responsible for set up and training, and we only implemented 10 days ago. Set up was laborious in that I had a lot of information to collect to build our database, but logical to use and with a super-solid support team. My support person was readily available, clear in his training/instruction and patient.

Review Source

RH

Rafael H.  
Owner  
Automotive  
Used the software for: 2+ years

### "Headlamp Depot"

March 31, 2017

5.0

Amazing!! Never dealt with anyone in customer service that had the patience that Chad had with me. He was on the phone with me for 3 hours and 43 minutes, and didnt hang up until he got my Fishbowl server working.

Pros

Easy to use.

Review Source

PL

Patrick L.  
Operations manager  
Medical Devices  
Used the software for: 6-12 months

### "Great Value and Exceptional Tool "

October 25, 2018

5.0

Pros

Our decision to select Fishbowl has paid dividends in ways we did not anticipate, and has made our operation run like a machine. Its the natural advent to Quick Books, for companies commercializing new products, and due to its simplicity, makes for a speedy implementation, with minimal headaches. The resources at Fishbowl are very responsive, and know their product well !

Cons

Updating can be a bit tricky but nothing to be worried about. Fishbowl support always gets us taken care of

Review Source

EG

Eleni G.  
Customer Service Specialist  
Medical Devices  
Used the software for: 6-12 months

### "Custom Report"

January 9, 2020

3.0

Pros

\[SENSITIVE CONTENT HIDDEN\] is so wonderful to work with. He is quick to reply and does whatever he can to make my report just as I want it. Really impressed with his support and skills.

Cons

It would be great if I could input a serial number and Fishbowl could spit out exactly where it is.

Review Source

NM

Nicole M.  
Supply Chain Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Excellent Software. We are very happy with our purchase."

May 11, 2017

5.0

Time and money saver.

Pros

Very easy to use. Well thought out. This software has been a huge time and money saver for us. I would recommend this software to another company.

Cons

Experienced a few technical issues, which unfortunately took a few months to fix. That would be my only complaint. I would love it if issues were fixed faster.

Review Source

SR

Scott R.  
Director, Sales & Marketing  
Retail  
Used the software for: Less than 6 months

### "No integrations work as advertised."

April 4, 2019

1.0

At first they supported their product well, but over time the technical prowess needed to support what I would consider a very incomplete WMS or ERP waned until they avoided our pleas for help entirely. As a multichannel merchant, this software cannot do what basic WMS software could a decade or more ago. I'll not even put our company name on this for fear we'll get less help than we're afforded now.

Pros

It does a great job of keeping inventory and an OK job of creating orders.

Cons

There is basically no support. Nobody ever answers the phone and emails often never get a response. Fishbowl as of 04/04/19 cannot support Nexus (tax law) states for us and their integrations for Shopify and Avalara specifically, are incomplete.

Review Source

RC

Reynaldo C.  
  
  
Used the software for:

### ""

October 15, 2013

3.5

Woodlyn, Inc. specializes in ophthalmic equipment for the eye care industry. We produce and resell quality products and supplies that help a practice be more efficient. We mostly deal with smaller practices; however we do deal with big medical hospitals and schools. Our goal is to partner with practices in order to provide everything it needs and grow together with them. Our last ERP software required double entry into two systems that were not connected. It also didn't fit our business practices anymore; we had outgrown it. So when we went looking for a new system, we knew that we wanted one based off of QuickBooks and started there. We narrowed it down to two software packages. Fishbowl's ease of use, excellent documentation, and use of wizards were key features we fell in love with. We have been using the software for two and a half months now and have never looked back. If you're thinking about going with Fishbowl, keep this in mind: they have database specialists that work with you to get your data entered into Fishbowl. The trainer came to our business, which gave them a better understanding of our business than just talking to someone over the phone. The support is great. You can get in contact with them by chat, email, or phone. Our business can grow into the future with Fishbowl.

Review Source

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