# Page 28 | Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is Fishbowl the right Inventory Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123794/Fishbowl/reviews

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Fishbowl

4.2 (1087)

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Last updated March 13th, 2026

# Page 28 - Reviews of Fishbowl

## Showing most helpful reviews

Showing 676-700 of 1087 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SG

Sharad G.  
Team Lead  
Information Technology and Services  
Used the software for: 1-2 years

### "Extremely user friendly software"

March 20, 2018

5.0

Pros

it is a very easy user interface for a beginner to understand the basics of the system and navigate without a detail oriented session.

Cons

I have not seen them integrating with the cloud yet, would highly recommend this one and would appreciate the improve the response time.

Review Source

R. Emil S.  
Vice President / Treasurer / SQF Practitioner  
Food Production  
Used the software for: Less than 6 months

### "fishbowl is impressive"

October 26, 2018

5.0

excellent product, excellent support....really, really good.

Pros

easy to use, intuitive, flexible and seamless to qb

Cons

i haven't had any experience with the software or the support that hasn't been excellent.

Review Source

JZ

JOY Z.  
Credit Analyst  
  
Used the software for: 1-2 years

### "It's a good software to track inventory and integrate with QuickBooks. Saved a lot of time."

November 2, 2017

5.0

Pros

Inventory tracking - lot management, picking and shipping procedure, shipping documents integration with QuickBooks - avoid double working

Cons

The connection with QuickBooks is not steady enough. The exporting procedure sometimes get stuck and we can do nothing.

Review Source

RK

Raphael K.  
Operations Manager  
Glass, Ceramics & Concrete  
Used the software for: 2+ years

### "Great system"

March 13, 2017

4.0

We have been using Fishbowl for 5 years now and are very happy with it. A lot of great features and that list grows and grows over time.

Review Source

PJ

Paul J.  
Systems Administrator  
  
Used the software for:

### "Does a great job of tracking inventory when it is fully utilized."

December 2, 2015

5.0

One of the reasons we selected Fishbowl is that we found the UI easier to follow than some of their competitors. It also integrates well with Quickbooks. The numerous reports can tell you almost anything you want to know about the inventory, how it sells, how it moves, customers order history, vendor history, manufacturing of product. Fishbowl's Mobile Warehouse allows us to scan our barcoded products and prevent any mis-shipments. It can be a challenge to change a company's methodology to make Fishbowl work for you, and it will take time, but that is true of any inventory program and worth it in the end. Some people here might say that Fishbowl is not as flexible as Quickbooks when it comes to editing orders, but it just takes getting used to. Support is very good. I would tell people to be wary of the pricing on their website, they should make sure they inquire about licenses, ongoing and upgrade costs. One of our challenges is to get our orders into Fishbowl from our website shopping carts. For us it is not straight forward, but doable. When we started with Fishbowl, we didn't realize that Quickbooks has database size limitations, and our database was already quite large. It could be a future issue.

Review Source

JF

Jennifer F.  
Purchasing  
  
Used the software for: Less than 6 months

### "Great!"

March 29, 2018

4.0

Pros

It is very easy to Navigate and provides several detailed reports that will be extremely useful company wide. It provides visibility and traceability. I love the dashboard feature so all users can have a quick visual reference of what is happening throughout the business. I'm sure more pros will surface once we go live with the software.

Cons

I can't pinpoint any exact cons yet as we have not gone live. We have some guesses as to where we might meet a couple bottlenecks, such as when we ship partial orders, and the lines are split on a sales order, it may make it look to busy and information may become complicated to interpret. We also aren't sure how it will work with our customer and Vendor blanket PO's to release new qty's added or depleted.

Review Source

SM

Shane M.  
CEO  
  
Used the software for: Less than 6 months

### "Great features, high learning curve and very difficult set up."

November 10, 2016

3.0

The feature set of the software is great. However, the set up and use is a nightmare. We have been trying to get this program running smoothly for almost 2 months now. Every other day we seem to run into some issue with exporting or emailing. We decided to forgo the extra money for set up help and honestly, this program should not be sold without it. Which is very shady in my opinion. Be ready to add another $or so to the pricing for the "good" support as the support that comes with it is slow to respond and while they will give you some tips on what might be wrong they ultimately leave figuring out most issues to you.

Pros

Feature set is great. There is almost nothing the software can't do in relation to it purpose.

Cons

Learning curve for getting this software running smoothly is very high. To date, we still have not figured it out and spend at least 5 hours a week "fixing" new problems.

Review Source

KV

Krista V.  
Accounting clerk  
Oil & Energy  
Used the software for: 6-12 months

### "Amazing customer service when we need it - easy to use"

November 15, 2017

5.0

They have awesome customer service agent! He is able to help in all the situations I have run across. If he can't figure it out right away, he finds someone that can. Always a pleasure to speak with him and get things corrected.

Pros

Very easy to use, simple yet effective. Easy to learn, great support when needed, excellent customer service.

Cons

If you have an error message while exporting, it is not easy to figure out on your own you must call customer service.

Review Source

EJ

Edna J.  
Customer Service  
Food & Beverages  
Used the software for: Less than 6 months

### "Training and Set UP"

May 6, 2019

5.0

I think we will have a better work flow with this software. It will make tracking our parts and customer's needs much more efficient.

Pros

We have just started using the software. Our instructor \[SENSITIVE CONTENT HIDDEN\] was extremely helpful showing us how to use the software. He made it easy to follow and answered all our questions. He asked often if we had questions and his knowledge of the software was excellent.

Cons

As we are just starting to use the software it is hard to say.

Review Source

Response from Fishbowl

October 7, 2021

Thank you for taking the time to leave a review, Edna. We appreciate your feedback and are happy to hear that your set up process went smooth.

RR

Robin R.  
Recruiter  
Information Technology and Services  
Used the software for: 1-2 years

### "It is a paragon of best design"

April 4, 2018

5.0

Pros

You can run both on macintosh and windows. they have an amazing layout with general cleanliness features.

Cons

I was unhappy with with search feature as it was not so sophisticated which is used throughout our manufacturing unit to determine unit values.

Review Source

VR

Verified Reviewer  
Director, Indirect Tax  
Financial Services  
Used the software for: Less than 6 months

### "Good Addition to QuickBooks"

March 30, 2018

4.0

I used it to pull information for an audit, but I can see that this could help a growing business to manage incoming inventory and where that inventory is eventually used for a product ultimately sold.

Pros

I used a license from one of my manufacturing clients. FIshbowl made it easy to find information for transactions that were flagged in QuickBooks for my review. This application seemed to integrate very well and was fairly simple for a new user in myself.

Cons

Pulling some reports was a bit slow and exporting of data to Excel was not in a very useful format (it required some cleaning up for my purposes)

Review Source

BC

Bo C.  
Operations Manager  
Chemicals  
Used the software for: Less than 6 months

### "A Go-To For Any Company"

March 24, 2022

5.0

Fishbowl has made our inventory management much more efficient, and I look forward to using more of its features in the coming months.

Pros

I like the easy process for manufacturing. The Manufacture order pairing with Bill of Materials is very nice and the way you can record products in custom UOM's is great.

Cons

It is a bit unintuitive to use for people who only want to use it for inventory and not integrate an accounting software or organize shipping through Fishbowl.

Review Source

DM

David M.  
Mgr., Internal Processes  
Aviation & Aerospace  
Used the software for: 2+ years

### "Excellent software and support"

January 17, 2019

5.0

Pros

Ease of use. Customization.

Cons

Phasing out iReport and the custom reports built via iReport.

Review Source

CD

Chris D.  
Chief of Staff  
Construction  
Used the software for: Less than 6 months

### "Very pleased with the support"

April 3, 2024

4.0

Pros

Once I was able to work with \[sensitive content hidden\] I was able to actually get a better understanding of how to properly use the software and begin to implement it.

Cons

Initially, went through a few different team members who were not able to assist in setup or answer questions about integration. Project was put on hold for some time because we had so much trouble getting started.

Review Source

NP

Nicole P.  
Project Coordinator  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Connects well with Quickbooks"

February 28, 2018

4.0

Pros

Fishbowl helps us connecting with our quickbooks account to manage the data. Manufacturing jobs can be well inside fishbowl application. Easy to use interface let us manage the various operations. Helps with connecting 3rd party software.

Review Source

BE

Brit E.  
Owner  
Textiles  
Used the software for: Less than 6 months

### "Great potential, absolutely horrible customer service and support."

May 30, 2017

1.0

I am incredibly disappointed in the products service and wish I could get my money back, however since it takes weeks for a reply and over a two months to get to the point where I could actually use the software, it was past the period of a refund. They do not care about you, your time, or your business.

Pros

I like the capabilities of the product. It has a lot of great features that could be utilized if you were able to get the proper support and training.

Cons

The set up has taken over two months with absolutely terrible customer service and support. I am still not able to utilize the software in a way that is even workable in my business and I have called, left messages, sent emails and it is not abnormal for it to take weeks for a reply if you even get one. Also it does not have quality sales reports.

Review Source

HV

Haley V.  
Bookkeeper  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Very Functional"

December 4, 2018

4.0

Pros

Rep showed me how to use sub-customers, which can be very useful for our clients that have multiple stores and locations.

Cons

Cannot merge customers. When we imported orders it would sometimes create a new customer instead of recognizing the one already there and they cannot be merged to track history. Also, when new locations were created I had to change each users permissions to view them.

Review Source

JT

John T.  
Operations Manager  
Food Production  
Used the software for: 1-2 years

### "Fishbowl Support"

October 10, 2018

4.0

Fishbowl has aided us with inventory, production planning, and with every level of the supply chain

Pros

I love how user friendly Fishbowl is and the easy of teaching it to first time users

Cons

It is missing some important reports that I would think would be included

Review Source

LB

Levi B.  
  
  
Used the software for:

### ""

April 23, 2013

3.5

This program has serious issues that are not being fixed; the more users you add, the worse it gets - so what may work great in the trial can hurt in the long term. Fishbowl functionality is excellent for our company - we have used it for 3 years and love the features. Even with all the headache involved in changing to a different type of software, we are currently looking to replace it with something else. We average restarting this program 10 times per week. Fishbowl support can help fix the immediate issue when is locks up, but their engineers are busier adding new features than they are fixing the foundation. In an effort to try to get it to work for us so we can continue using it, we had a 3rd party software developer look at it. All the things we love about it are running on a poorly written base program. The folks at Fishbowl are the only people that can fix this, and after 3 years of hearing "the next update will fix all this", we can no longer wait on them to fix it right. We stopped calling support and now simply kick everyone out of the system, restart it, then have everyone log back in. We get by like this till we find something that works better for us.

Review Source

TB

Todd B.  
  
Electrical/Electronic Manufacturing  
Used the software for:

### "We have had this nine months, and it still is not working properly"

August 13, 2014

1.0

Pros

The salesperson did an excellent job of selling us this software.

Cons

The program does not work for many of the main reasons we purchased it. Do not believe it will solve specific issues you are having with your inventory until you verify this with a current user. We were told it would do many things it does not. This software is very expensive, so make sure you are going to get what you paid for! We sell on a website and on Amazon Prime. We paid extra to have custom software written to make this integration work, and we also paid to have a Fishbowl representative come to our office for installation and training. When he arrived, he discovered that the integration software was not ready, and we were not able to go live. He never returned to finish the installation and training, and we were not refunded any money. We were given a credit for phone training, which was not very helpful. Again, buyer beware.

Review Source

EB

Elaine B.  
Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "Great Customer Support"

January 10, 2019

5.0

From the get-go, whenever I contacted Customer Support, I received helpful and patient techs who were able to walk me through any snag I encountered. What a pleasure!

Pros

From an Accounting vantage point, I really like the QB integration. After my Receiving Department receives and reconciles and item, I schedule FB to integrate overnight with QB and the next day, I'm ready to book my Payables!

Cons

My least favorite aspect of Fishbowl is the restriction to "undo". If my Receiving Department has marked a PO as "received" and later found that to be incorrect, its difficult if not impossible to undo that step.

Review Source

NR

Nick R.  
Consultant  
Pharmaceuticals  
Used the software for: 6-12 months

### " The BEST support rep!"

October 11, 2018

5.0

Pros

Although the software seems complex, Fishbowl support is the best, especially Customer support... He went above and beyond on a support call with me today, both chat and voice. I was stuck with a weird problem and he was able to get it fixed in about 10 minutes. Customer support is elevated to Hero status for us today.

Cons

Plugins can be a little problematic at times.

Review Source

KL

Kim L.  
Controller  
Machinery  
Used the software for: 1-2 years

### "Phone Support"

April 24, 2017

4.0

I spoke with the customer representative. He was very helpful and quickly got me back up and running. He remoted in and was able to quickly figure out what the problems were that I was having with my email.

Pros

Ease to navigate around

Cons

Not being able to make changes

Review Source

aP

alex P.  
CEO  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Beware! they may hook your wallet. "

March 19, 2019

2.0

we were trying to better manager our inventory and have it sycn to salesforce and metrics.

Pros

the platform seem pretty simple and easy to use.

Cons

we opted to try out the software, considering they offered a 180 days money back guarantee. After a month and a half of utility we figured its not the right platform for us. We reach out to them for a refund there after and they said we didn't qualify since we didn't subscribed to additional service that would have qualified us. Long story short, they will say anything to get you to sign up.

Review Source

RO

Rick O.  
CFO  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Rick Oland VP of Finance Smith&Noble Home, Inc"

March 10, 2016

1.5

Pros

Use to be one of our best software we owned as it was reasonable fast and work well. Today it is the worse.

Cons

This used to be a great software but ever since release of 15.7 we have had nothing but issues with the software and there support team is terrible at best. Before the release of 15.7 to ship 100 orders it would take the system less than 5 mins, today it take over an hour. There support team just say sorry that is the way it is.

Review Source

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