# Page 28 | Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is Fishbowl the right Inventory Management solution for you? Explore 1116 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123794/Fishbowl/reviews

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Fishbowl

4.2 (1116)

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Last updated April 17th, 2026

# Page 28 - Reviews of Fishbowl

## Showing most helpful reviews

Showing 676-700 of 1116 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SR

Scott R.  
Director, Sales & Marketing  
Retail  
Used the software for: Less than 6 months

### "No integrations work as advertised."

April 4, 2019

1.0

At first they supported their product well, but over time the technical prowess needed to support what I would consider a very incomplete WMS or ERP waned until they avoided our pleas for help entirely. As a multichannel merchant, this software cannot do what basic WMS software could a decade or more ago. I'll not even put our company name on this for fear we'll get less help than we're afforded now.

Pros

It does a great job of keeping inventory and an OK job of creating orders.

Cons

There is basically no support. Nobody ever answers the phone and emails often never get a response. Fishbowl as of 04/04/19 cannot support Nexus (tax law) states for us and their integrations for Shopify and Avalara specifically, are incomplete.

Review Source

RC

Reynaldo C.  
  
  
Used the software for:

### ""

October 15, 2013

3.5

Woodlyn, Inc. specializes in ophthalmic equipment for the eye care industry. We produce and resell quality products and supplies that help a practice be more efficient. We mostly deal with smaller practices; however we do deal with big medical hospitals and schools. Our goal is to partner with practices in order to provide everything it needs and grow together with them. Our last ERP software required double entry into two systems that were not connected. It also didn't fit our business practices anymore; we had outgrown it. So when we went looking for a new system, we knew that we wanted one based off of QuickBooks and started there. We narrowed it down to two software packages. Fishbowl's ease of use, excellent documentation, and use of wizards were key features we fell in love with. We have been using the software for two and a half months now and have never looked back. If you're thinking about going with Fishbowl, keep this in mind: they have database specialists that work with you to get your data entered into Fishbowl. The trainer came to our business, which gave them a better understanding of our business than just talking to someone over the phone. The support is great. You can get in contact with them by chat, email, or phone. Our business can grow into the future with Fishbowl.

Review Source

BW

BettyJo W.  
Controller  
Medical Devices  
Used the software for: 6-12 months

### "FishBowl Reveiw"

February 19, 2019

4.0

Pros

The software is easy to use and fulfills our needs. Once everything is setup correctly, the software integrates seamlessly into our EDI, shipping and accounting software. We are about to integrate the eCommerce plugins

Cons

If someone accidentally reconciles a PO prior to the landed cost being entered, you can not adjust the unit cost of the lot. You have to adjust out the inventory and redo the PO.

Review Source

Response from Fishbowl

January 31, 2022

Thank you for taking the time to leave this review, BettyJo. We truly appreciate your feedback.

Emeka O.  
Ambassador for The Technology Innovation Scholars Program  
Higher Education  
Used the software for: Less than 6 months

### "Fishbowl is very easy to use with a lot of handy features and functionality."

May 1, 2018

5.0

Pros

I love this tool for being very customizable. It has excellent syncing with QuickBooks and its friendly user interface makes it even better.

Cons

Customer Support is a bit slow to respond to issues but apart from that I enjoy using this tool.

Review Source

SM

Steven M.  
Logistics Coordinator  
Wholesale  
Used the software for: 1-2 years

### "Work with it daily entering orders, and shipping orders"

November 14, 2017

4.0

Easier order entry

Pros

It lets you pull inventory from multiple warehouses for an order, and commit inventory from each location. Easy sales order entry, easy invoicing.

Cons

You have to purchase every module that you will be needing. If later on you expand and need more functionality, you have to foot out more money.

Review Source

AB

Avery B.  
IT Specialist  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Pleasant"

October 12, 2018

5.0

Pros

I really like how whatever I want to do is possible, and if it isn't possible, I can contact support and the support team makes it possible.

Cons

It is not really a con, but it is irritating how the plugin team basically never answers your call and you are constantly stuck waiting hours for them to call you back.

Review Source

DM

Dav M.  
Owner  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Demo was Awesome but actual performance awful"

October 13, 2017

2.0

During sales demo program does everything you need it to but once paid for good luck. training team could learn from sales team. Only integrates with Quickbook if all conditions are perfect. Not reliable to update daily. Waste of money.

Pros

Sales connected with inventory is great. Inventory management window works great. Sales team knows ins and outs of program.

Cons

Integrates with quickbooks when conditions are right. Training team knows less about functionality than sales team. Serial number tracking very cumbersome.

Review Source

Chris C.  
Inventory Manager  
Wholesale  
Used the software for: Less than 6 months

### "The best inventory management software available"

January 14, 2019

5.0

My overall experience was and continues to be great.

Pros

What I like most is the all encompassing nature of the program. All aspects of business are covered.

Cons

If there was one thing that could improve is the design. Not the sleekest looking program.

Review Source

VR

Verified Reviewer  
AR  
Hospital & Health Care  
Used the software for: 6-12 months

### "Communication "

July 7, 2022

3.0

Pros

Good for private communication. Not super user friendly

Cons

Not user friendly. Not a lot of companies on app yet

Review Source

Caleb O.  
Marketing Team  
Furniture  
Used the software for: Less than 6 months

### "The best tool for your ecommerce warehouse. "

October 3, 2018

5.0

I love this system, it keeps everything in order and we can do things quickly and easily.

Pros

I love that I can use everything on my phone. It is so nice to walk around with one device and do inventory.

Cons

It looks a little dated but works great still

Review Source

Mike M.  
Sales / GM  
Consumer Electronics  
Used the software for: Less than 6 months

### "Overwhelming change but slowly learning the workflow"

March 14, 2018

4.0

Pros

Customizable, Very good syncing w QuickBooks, Easy to understand the workflow, Friendly UI, Easy to set up (clients)

Cons

Serial number tracking is finicky and has some bugs as well as create auto PO features also has some quirks

Review Source

MMI

Mirza Muhammad I.  
Chief Accountant  
Medical Devices  
Used the software for: 6-12 months

### "Track your Inventory on Fingertips"

July 21, 2018

4.0

Improvement options always are on the way of every software based on industry practices. Overall performance & benefits are good. Near to Perfect for small & Medium sized Industries.

Pros

An Easy to Use customizable user-friendly inventory management software. One-time cost which is also less than of any other software at its level.

Cons

It has simple and only one reorder calculation. It cannot forecast purchase of inventory based on historical entries made in it. Updates interrupts our customizations.

Review Source

BF

Beth F.  
HR  
Wholesale  
Used the software for: 2+ years

### "Fishbowl Review"

October 8, 2018

3.0

Customer service is awful, and so are the people who set it up.

Pros

Ease with writing invoices Holds a lot of inventory

Cons

Updating issues Price Minimal reports

Review Source

ML

Marshall L.  
Parts Supervisor  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "EXTREMELY SATISFIYING EASY TO USE "

January 8, 2018

5.0

Has made day to day inventory management much easier good tracking tools its great to be able to set up the inventory re order points really is simply to figure out and has worked great for our needs

Pros

easy to learn great customer support been a great tool for what our needs are IT IS A VERY SIMPLE SYSTEM TO USE AND UNDERSTAND

Cons

only issue I can say is voiding a receipt after inventory has been moved I wish it was able to void a receipt and make changes instead of having to do a complete credit

Review Source

MM

Maira M.  
Finance Controller  
Textiles  
Used the software for: 1-2 years

### "Awesome Service!"

October 23, 2018

5.0

Great for our inventory needs, adding and/or updating items is a breeze and any issues we've come across have been resolved promptly.

Pros

It's fairly easy to learn Can customize to your company's specific needs Compatible with Quickbooks

Cons

It's not the most intuitive Some of their awesome features do need to be purchased separately

Review Source

SM

Sandi M.  
Director of Administration  
  
Used the software for: 2+ years

### "Customer rep was VERY smart and efficient!"

November 10, 2017

5.0

Pros

This software is very user friendly. It's easy to figure our way through the system, and incredible helpful when we need to track something.

Review Source

PL

Pat L.  
  
  
Used the software for:

### ""

July 29, 2013

2.0

Leinco Technologies is a manufacturer of thousands of life science research products and has been in business since 1992. I was looking for a solution to give all my employees an easier option to request raw-materials, manage multiple types of inventory levels, and create economic reports with ease. We still currently have an in-house database-driven solution that does not connect to QuickBooks with a lot of the WIP inventory control, but it is slow and makes the day less productive. My review is simple, if you have an existing company with thousands of SKUs and you try to integrate and use this software with QuickBooks I would stop. The customer service and technical team after a purchased technical set-up help has completely let me down and is unresponsive because they to can not figure out the solution to why income accounts are going in as expenses when transferred between systems (this is just one of many account transfer errors). Its sad because I was looking for a system, and still am today, to streamline and make order processing/inventory control easier. The technical team is lacking and have not responded to any of my questions. Be careful, is my only suggestion when considering this software package because it is expensive and difficult to set up.

Review Source

SK

Santosh K.  
Recruiter  
Information Technology and Services  
Used the software for: 1-2 years

### "Interface is extremely easy to interact with and navigate"

March 15, 2018

5.0

Pros

Quickbooks integration is OK. Could use more flexibility in product/service/class account mapping but overall it does the job. The software works pretty well about 98% of the time.

Cons

I sometimes feel support or service should be improved in this competetive market. But rest they are all good.

Review Source

AS

Adi S.  
Accountant  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "great to work with."

December 4, 2018

4.0

Kenyon was great instructor, he solve most of our problems.

Pros

Give a lot solutions for inventory management. Ordering and receiving are very easy to use. Sales orders are easy to use.

Cons

Not very good interface, The reports is not easy to read and the export is very hard to read, it needs a lot of cleaning.

Review Source

DT

Dale T.  
IT Director  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Very positive customer support"

July 18, 2018

5.0

Pros

Integration with QuickBooks is simple and easy to manage. The requirements for submitting a review are incredibly stupid and a waste of time

Cons

Annual support cost is too expensive. Other products with similar capability have significantly lower costs. Use of RDP is not user friendly

Review Source

TD

Taylor D.  
  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Honest Opinion-"

August 10, 2016

2.0

Found Fishbowl while looking for a system to improve inventory management, forecast product needs/growth, automate shipping/receiving/purchasing, value of inventory (the list goes on). It "supposedly" can do all of that stuff but it just isn't... Support = worst I have ever dealt with (I know more than they do after trying to figure it out for a few months). They take your money (Thousands of $$) for the initial purchase and then leave you hanging.

Pros

Ideologically it is the solution to all your business logistics/needs.

Cons

Support (terrible)

Review Source

BG

Bruce G.  
Managing Partner  
  
Used the software for: 6-12 months

### "Great service experience. "

December 16, 2017

5.0

Pros

Support service. The customer support is always timely and the tech team is always pleasant. Great experience overall.

Cons

Mac compatibility is my least favorite aspect about the software. Also this should be a SaaS solution as opposed to desktop.

Review Source

KP

Kristie P.  
Operations Manager  
Automotive  
Used the software for: 2+ years

### "Fishbowl Update"

October 12, 2018

4.0

Works great for our business

Pros

The customer service is so helpful quick to respond.

Cons

Updating custom reports can be a little bit of a pain

Review Source

DG

Deyan G.  
Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Fishbowl is a bit hard to start with, but once you get the hang of it, it's good."

August 23, 2022

4.0

Pros

It's a powerful inventory management solution that can get the job done.

Cons

Really frustrating UI. It looks outdated, isn't intuitive, and support could be much better.

Review Source

JL

Jason L.  
Customer Service Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Powerful software with high learning curve"

December 13, 2017

4.0

Pros

Able to handle large amounts of inventory items and track assembled products.

Cons

Many steps in different modules. The return and/or repair of products actually takes less time than navigating through all the steps and modules of the software.

Review Source

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