# Page 29 | Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 29 - Is Fishbowl the right Inventory Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123794/Fishbowl/reviews

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Fishbowl

4.2 (1087)

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Last updated March 13th, 2026

# Page 29 - Reviews of Fishbowl

## Showing most helpful reviews

Showing 701-725 of 1087 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EB

Elesa B.  
Owner  
Oil & Energy  
Used the software for: 1-2 years

### "Love their customer support!"

May 6, 2015

4.0

Pros

Their customer service! We have used QuickBooks for years, and had many issues with their customer service. We were very skeptical that a company could offer stateside support for a reasonable fee. FishBowl has gone above and beyond our expectations, and have really spoiled us with their support.

Cons

How the training did not include anything pertaining to Quickbooks and how that data exported from FB is handled much differently than if just using QuickBooks by itself. There is a lot of training on how to use FishBowl, but not any detail at all about what that will then look like in QB.

Review Source

RS

Rob S.  
Technology Manager  
Biotechnology  
Used the software for: 6-12 months

### "Fishbowl is the most powerful inventory system on the market"

April 30, 2018

5.0

When you need to be able to do everything you could possibly think of with an inventory system then fishbowl is a great software.

Pros

Fishbowls power comes from its overall potential and what it's capable of and when it is dialed it and can almost run your business for you.

Cons

The main problem with fishbowl is that it can be overwhelming with how much it can do and this can throw some users off.

Review Source

BR

Bidhul R.  
Technical Support Supervisor  
Information Technology and Services  
Used the software for: 1-2 years

### "Good Review"

March 26, 2024

5.0

Pros

I am not sure about the app as I am from IT but the experience with support was awesome

Review Source

BM

Bruno M.  
IT Manager  
  
Used the software for: 1-2 years

### "Does not work for an ecommerce"

May 1, 2018

3.0

Not a lot, really.

Pros

The interface is easy to use and to understand, it has some good features. Since is a local software, it is fast for simple operations.

Cons

It says that it works with Magento, Shopify and others, but it DOES NOT. Fishbowl is a local software, there is no real time updates and it can sync with your store. Customer service is also SUPER slow to reply (usually 2 or 3 days) and they never have an answer. One time Fishbowl was only importing 85% of my online orders and the customer service rep told me "well, 85% is pretty good". Really??

Review Source

TR

TOBI R.  
Quantity Serveyor  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Inventory Management System Upgraded"

September 23, 2018

4.0

At start i'm having a hard time dealing with this software but with the help of my colleagues, I able to make it through. Overall it was great and users friendly software.

Pros

It provides a great customer support through live chat, forums, training videos and more which makes it more convenient

Cons

in order to improve it should provide valuable information from large data volumes by adding BI tools

Review Source

RL

Rosie L.  
Office Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Fishbowl Saved Us!"

August 24, 2016

5.0

Fishbowl has done everything for us that we needed it for. We are a small and rapidly growing company and were at that point where doing everything manually wasn't going to work any longer, but we didn't have the cash flow for one of the giant ERP solutions. Fishbowl was our answer to that. Implementation team was awesome and technical support for the application and the vendor who supports the server (if you choose that option) rocks! Most of the time if I call in I can speak to one of the same team members I am assigned to. If not, they call back within a few hours.

Pros

It does what we need it to do for a fraction of the pricing that other companies wanted us to spend. It's pretty intuitive, really quick to learn and it works! Adapters for Quickbooks and EDI work seamlessly. Easy enough for my sales staff to understand the segments they need and sophisticated enough for the inventory, manufacturing and other reports our co-founders want.

Cons

My only beef is that when you run this with Quickbooks, you can't rename your QB file - it has to be the same as the day you install it. We were in the habit of renaming backups by the date. That doesn't work with this.

Review Source

TC

Tara C.  
Executive Administrator  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Review"

January 2, 2019

4.0

Pros

Structured to help maintain a process and control.

Cons

Inability to reverse transactions when an error made or new information is received. Not enough functionality and flexibility on the reports.

Review Source

KD

Kyle D.  
Operations admin  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Highly recomended"

September 27, 2016

4.5

Pros

Fishbowl Inventory tracks all of our items First in first out (FIFO) by date of manufacture and by expiry date. Inventory is easily changed on the fly, and changes are tracked by date time & user. Fishbowl is updated regularly with more functions and improvements. Lot number tracking, and easy to use search engine makes finding information fast and reliable.

Cons

Updates could be more rigorously tested before rolled out.

Review Source

CC

Coby C.  
Head of Purchasing  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "pretty helpful "

December 4, 2018

4.0

our trainer Kenyon Flake was very helpful

Pros

i like the fact that we can scan the inventory in and out either per box/item or by quantity. also the locations modules is very helpful

Cons

unfortunately the program doesn't offer us the option to be able to scan different barcodes for the same SKU which makes receiving and shipping hard for us considering we have several case packs for the same item

Review Source

KL

Karen L.  
  
  
Used the software for:

### ""

April 24, 2013

5.0

When I started at Largo Tank & Equipment in 2006, our inventory system was very outdated and complicated. Something about having to take seven steps to print a pick ticket did not sit well with me! Fishbowl was the first new system we looked at and I was hooked (no pun intended). We purchased the 5.0 version and began the setup. It was very easy to import the data from the old system, and was completed without any training necessary on my part. I simply looked through the help options already in Fishbowl and within a month we were ready to go live - no regrets and no looking back! We are a truck body/vacuum tank manufacturer and deal with many parts and raw material. The bill of materials module is extremely helpful and can streamline any manufacturing process. The customer support is awesome, from simple questions to custom reports, the staff can do it all. Response time from them is immediate and friendly. Benefits? Let's just say within a year of implementing Fishbowl we had the best inventory we've ever had! If you are looking for an inventory system with all the answers give Fishbowl a try - you will be very glad you did!

Review Source

JF

Josh F.  
Director of Marketing  
Aviation & Aerospace  
Used the software for: 6-12 months

### ""Set it and forget it" inventory tool"

August 25, 2016

4.5

Pros

We are a small company with traditional needs. This product integrates well with QuickBooks which makes it a "set it and forget it" tool. It has really allowed our team members to focus on more value added tasks than the normal/traditional administrative things.

Cons

As with anything, price is always a consideration. Make sure your needs match the value of this product because it isn't cheap. It also takes some time (and even some training sessions) to get it all setup so make sure you have the available resources to do it properly.

Review Source

EK

Ernest K.  
Operation Manager  
Building Materials  
Used the software for: 2+ years

### "Great system and customer service"

February 13, 2018

5.0

It's an out-of-the-box solution, it might not have all the customized features for specific business.

Pros

Our company has been using Fishbowl for the past 3 years with multiple licenses across various divisions of our organization. With the tremendous growth in sales and orders, we have decided to purchase a 2 on-site training to onboard new employees and to have a professional trainer to guide us in optimizing the use of Fishbowl.

Review Source

WH

Will H.  
CEO  
Consumer Goods  
Used the software for: Less than 6 months

### "Not happy with the functionality"

March 5, 2015

2.5

Pros

We went from a 160k home grown system to Fishbowl. For the price, I think it is an okay option, but there are some major flaws.

Cons

1\. You can only opt to charge for shipping or not to charge when integrating with UPS or FedEx. This seems crazy to me. Many companies sell both retail and wholesale. For retail, free freight or a fixed freight cost is standard; however, with wholesale charging exact freight is fairly common. Their system does not allow you to specify shipping per customer; it is all or none. This is a major design flaw. 2. They constantly have an issue called phantom commit. This is where inventory gets reserved for orders; however, there are no real orders. This means when you actually go to ship an order, you might not be able to because all the inventory is locked up. They told me there is no fix for this and that for it to be corrected, we need to stop shipping for hours so it can be fixed. We find these issues daily, and their solution is for us to stop our company so they can to a temporary fix. Huge frustration for us.

Review Source

LD

Laura D.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "LOVE FISHBOWL!!!"

July 6, 2017

5.0

Love this product! I have used several inventory programs before Fishbowl and the others programs do not even come close to what Fishbowl provides and the cost for the other programs were greater than Fishbowl.

Pros

I love the BOM, MO AND THE WAY OUR FINISHED PRODUCT CAN BE TRACK JUST IN CASE OF A RECALL!!!!!!!!!!!

Cons

No Cons!!! I LIKE EVER FEATURE OF FISHBOWL!!! Well....maybe one Con.....I have to have 100 characters in the comment for it to be accepted LOL!

Review Source

LF

Laura F.  
Owner  
Retail  
Used the software for: 6-12 months

### "Works really well for our store"

August 18, 2016

4.0

We have been using Fishbowl for over 6 years and have been really happy with it. We us it to manage the inventory for our retail store and warehouse operations. Support has been great to work with and the software has been keeps improving with every release.

Pros

Purchasing and mobile barcode scanning.

Cons

We have run into a few issues here and there, but the Fishbowl team is great to work with.

Review Source

ER

Erin R.  
Operations Manager  
Consumer Goods  
Used the software for: 1-2 years

### "Great Customer Service"

April 9, 2018

5.0

Pros

Fishbowl is simple to use, in general. And if there is ever anything I don't understand or know how to do, I just send a quick e-mail to support and promptly receive a call.

Review Source

NR

Neal R.  
System Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Great support "

November 14, 2018

5.0

customer support is very helpful and get job done fast so that you dont loose productivity

Pros

When you have issue you can get help fast

Cons

Im fine with product but I dont like minimum require field

Review Source

TJ

Tyler J.  
  
  
Used the software for:

### ""

May 24, 2013

5.0

Seasonings.net is a manufacturer of spices, seasonings, and a copackers for many retail brands. We source 1000's of food ingredient raw matrials that turn into many more 1000's of proprietary formulations. We started 6 years ago using the early versions of Fishbowl. After selecting Fishbowl, we were impressed with the training, support, and quick implementation of the software. Even relative ERP system novices could watch the trainings and grasp the system quickly. We have continued to add barcode scanning and other features as Fishbowl has grown as well. Our favorite feature is the custom reporting and custom fields that allow us to use Fishbowl to track not only raw and finished goods, but equipment, quality specifications, and additional information about each product. As a manufacturer and distributor, we track all inbound and outbound lot codes. We would not be able to effectively fulfill our obligations in this regard without Fishbowl. The robust features and flexibility of Fishbowl and their superior support team will serve your business well as you grow, as it has ours.

Review Source

MR

Martha R.  
Production Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Over esy to use"

January 16, 2018

5.0

Over all is a great tool

Pros

Easy to click and work the system. From creating Po's, work order and bill the material. Its pretty simple.

Cons

The reporting should have clicking option to see what we want to see on the report. it doesn't give you that many options since I don't want to see the cost on the report only on hand.

Review Source

LS

Lance S.  
  
Oil & Energy  
Used the software for: 2+ years

### "Good system"

July 1, 2015

3.5

Pros

They seem to have been in business for quite some time and have worked the bugs out.

Cons

Tech support is difficult. I have never reached someone by calling even though I have made many attempts. Tried the chat online service today and couldnt reach anyone. Typically send an email and get a response in 24 hrs but that dosent help in an emergency. Built in reports could also be more extensive.

Review Source

DB

Devin B.  
Vice President  
Retail  
Used the software for: 1-2 years

### "Great Product! Great People! Great Price!"

May 6, 2015

5.0

Pros

We love the ability for the software to manage serial numbers, product photos, UPC codes, pricing rules, etc!!! We also love the local support that is always willing to help us out with any issue or bug we run into.

Cons

Lack of support regarding the Quickbooks integration (how it exports to Quickbooks). Lots of learning on our own in regards to this.

Review Source

CC

Catelyn C.  
Office Manager  
Automotive  
Used the software for: 6-12 months

### "Great Software"

January 5, 2017

5.0

This inventory management software is very easy to use and navigate through. Customer support answers questions in a very timely manner and explains very clearly. Training videos are also a plus for any minor questions that you may have.

Pros

Easy to use and easy to navigate.

Cons

Better onsite training and help to have a smooth transition from old system to new system.

Review Source

VR

Verified Reviewer  
UX Designer-II  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good application to know the whereabouts of any company"

February 17, 2023

4.0

It was good. I used it during my job hunt process. I wanted to know some insights about a few companies and got actual information from real employees working in those companies.

Pros

I liked the portal because everybody genuinely was asking relevant questions and people were responding to them in a professional manner. It was quite transparent.

Cons

Faced no problem as such.The goal I had got accomplished while using the software.

Review Source

SW

Scott W.  
Inventoy Manager  
Automotive  
Used the software for: 2+ years

### "I have been the FB admin for about 4.5 years now - it has it's good points, like the TO module, but for reporting it isn't all that we need"

May 2, 2017

4.0

not sure if FB can handle large companies with 3 party manufacturing - it doesn't seem to now.

Pros

modules for the different things you need to do, like SO and TO and parts - ease of adding part numbers.

Cons

it did not Drop Ship the way we needed it to. I have to review the sales each day and remove the items that the boss does not track. It does crash still on exports, but it is much better than before.

Review Source

JT

James T.  
Product Business Manager  
Construction  
Used the software for: 2+ years

### "erp system"

September 30, 2019

4.0

Pros

simplifies our shop scheduling by one hundred percent

Cons

launch takes quite a bit of time and energy

Review Source

Response from Fishbowl

January 31, 2022

Thank you for this review, James. We appreciate your feedback.

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