# Page 31 | Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 31 - Is Fishbowl the right Inventory Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123794/Fishbowl/reviews

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Fishbowl

4.2 (1087)

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Last updated March 13th, 2026

# Page 31 - Reviews of Fishbowl

## Showing most helpful reviews

Showing 751-775 of 1087 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JR

Jeanne R.  
Bookkeeper  
Food & Beverages  
Used the software for: 6-12 months

### "Painless Customer Service"

March 14, 2018

4.0

Pros

Upbeat and friendly representative, but still professional My issue was resolved in a timely manner

Cons

Could not talk to a representative when I called. I had to leave a message in the morning and got a call back about 4 hours later.

Review Source

MH

Michael H.  
Business Development  
Consumer Services  
Used the software for: Less than 6 months

### "Great value"

March 8, 2022

3.0

We have managed to keep better accounting of all products and services that we can bill out to clients.

Pros

The integration was quite simple. Was easy to get all staff trained on the software.

Cons

There was some reporting that was lacking, but the team at fishbowl assisted in creating new reports.

Review Source

SF

Steven F.  
Director of Manufacturing  
  
Used the software for: 6-12 months

### "My experience with Fishbowl is positive."

November 8, 2017

4.0

Pros

Fishbowl has very useful inventory tracking features that can be printed out to reports to reduce duplicate record keeping.

Cons

Fishbowl is not very intuitive and on occasion it takes quite a long time to contact the support team.

Review Source

JM

John M.  
Owner  
Consumer Goods  
Used the software for: 2+ years

### "Best Inventory Software HANDS DOWN!!"

September 20, 2016

4.0

Pros

Excellent customer service, Inventory software is great/easy to work with once you get trained!!

Cons

Software/subscription is pricey! However this software meets and exceeds our expectations!! Software developers are continuously working on customer needs that need to be tweaked to their specific needs!

Review Source

MM

MICHELLE M.  
COMPTROLLER  
  
Used the software for: 6-12 months

### "Great - problem was resolved perfectly"

June 2, 2017

5.0

Pros

Fishbowl has made us accountable for the inventory counts - not like QuickBooks. Like how it hits QuickBooks.

Cons

I would like to see sales by customer and item reports. Fishbowl may have this - just need to figure it out.

Review Source

IG

Ian G.  
Purchasing/Processing  
  
Used the software for: Less than 6 months

### "Everything We Need"

February 14, 2019

5.0

Pros

Software is easy to use. It has all the features we need to get control of our inventory and purchasing.

Cons

It can be difficult to justify the cost of software like this, but a quick analysis of our processes made it clear that the benefits outweighed the cost drastically.

Review Source

Response from Fishbowl

January 31, 2022

Thank you for your review, Ian. We are happy to hear that Fishbowl is a useful tool for your business. We appreciate your feedback.

AP

Angelynn P.  
Production Supervisor  
Aviation & Aerospace  
Used the software for: 6-12 months

### "Excellent Customer Service"

January 23, 2019

5.0

Good for inventory control, just starting but so far so good.

Pros

The customer service was excellent from our rep and those to whom he referred me when he was unable to assist.

Cons

Having to delete entire work orders and do all over again.

Review Source

MF

Miriam F.  
owner  
Shipbuilding  
Used the software for: 2+ years

### "Works great for Small Manufacturer"

November 6, 2019

5.0

I love the ease of analyzing each piece of our manufacturing process.

Pros

Ease of Quickbooks Online integration, ease of cost analysis

Cons

Reports are not as easy to manipulate as some programs

Review Source

TB

Tom B.  
Owner  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Fishbowl personnel promised everything but did not deliver!"

July 30, 2015

1.5

Pros

Sales and install personnel were pleasant. Parts of the product work almost as promised.

Cons

Fishbowl did not deliver several custom reports that were discussed in full detail up front and promised to us. Also we were promised that it would work in splitting and reporting sales personnel commissions. That did not happen either. We have asked several times in follow-up but still they have not produced the needed reports. We are very glad that we kept duplicate books for several months because we had to revert back to our old system and can Fishbowl in the one side of our business.

Review Source

LS

Laura S.  
Operations Manager  
Medical Devices  
Used the software for: Less than 6 months

### "This has been the best change in our inventory system! Implementation Spec. are awesome!"

March 1, 2018

5.0

Easy tracking of our product and inventory count, management of building etc. much easier to build and rebuild/ rework items. It's a new way of thinking about our inventory but it's been a huge benefit! There is an obvious learning curve with any new product but the value has far exceed the time to "learn" something new!

Pros

Easy to manage inventory, WIP, build items etc. We love our implementation specialist! He was so easy to talk with, was available when I had questions even if it wasn't a scheduled time he always was able to help us out in a timely manner. He made the implementation process much easier!

Review Source

GV

Gwen V.  
Office Director  
  
Used the software for:

### "After only having it for 1 week, the more I explore it and learn it, the more I am enjoying it."

March 1, 2016

4.0

This is the first time I have ever used Fishbowl. I am thoroughly enjoying the processes and I think over time, I will be a "pro" at it. One of my favorite features so far is the "Memo" tab. I'm finding that to be very useful. I also like how the picking/shipping process works. Also, having Nate readily available to answer any questions I have is a VERY big help and is much appreciated. Pros: Detailed processes (i.e. location of part,picking,shipping, etc.), product tree (haven't used it yet - but, when I figure it out, I think it will be very handy). A HUGE help is the little question mark at the top of each module that I can click to get the process down. This is a terrific tool to have for the first-time user such as myself. Cons: Not being able to partial invoice a Sales Order; when I print a packing slip - the entire Sales Order prints - when I only have 2-3 items being shipped. Pros definately out-weigh cons so far.

Review Source

RA

Robert A.  
CEO  
  
Used the software for:

### "Lost $8,000 dealing with Fishbowl"

May 4, 2011

1.0

The only way you can qualify for a software satisfaction guarantee REFUND is to buy their extremely expensive Training that is non-refundable. They sold us software, we added in-house integration/training, but their person (and their support team) never got to properly integrated Fishbowl into our system and never got it to work. We lost 2 months dealing with them and finally asked for a full refund, but had to walk away with $8,000 loss. They only issued refund for Software and nothing else (training, mobile scanner, EZ connector etc.). We know of two other companies that are sitting on a non-integrated software, but cannot get refund because they never paid for their training. You lose either way. Please - buyers beware when dealing with this company.

Pros

Great Sales Team

Cons

Terrible/Non-Existent Integration Terrible Support (read other review sites and even their own forums) Refund Policy = SCAM

Review Source

EM

Enriqueta M.  
Controller  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Great software at a very reasonable price"

October 4, 2018

5.0

Overall it is great and the cost is very reasonable

Pros

very user friendly and the report data options are many; I can track sales by many different ways, ex: by item, by family, by customer, by sales person, etc.

Cons

most forms are set and don't give you much room for modifications without having to get specialized help (which will cost)

Review Source

MO

Melissa O.  
Accounts Payable and Receivable  
Medical Devices  
Used the software for: Less than 6 months

### "Customer Service Support"

March 14, 2022

5.0

Pros

User Friendly and Customer Support at your fingertips. No Waiting

Cons

None at this time. I am still in the process of learning the Software and have not been able to really provide a feedback of any improvements or difficulties.

Review Source

DK

Daryl K.  
CEO  
Management Consulting  
Used the software for: Less than 6 months

### "When it comes to inventory management, Fishbowl does the job!"

March 29, 2018

4.0

Good software to boost your inventory management.

Pros

Fully functional, Fishbowl gives you features you would not find in standard inventory management software. Takes you to another level when it comes to inventory management in quickbooks, I like the order and inventory tracking features. Every transaction can be tracked with detailed reporting. Easy to manage, processing of orders quicker

Cons

Pricing is always a bummer for most people. The pricing range is a bit above average for most small businesses. Better of use for Enterprise companies.

Review Source

KB

Kathleen B.  
Accounting Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "From a accounting standpoint"

May 8, 2017

4.0

Pros

Easy to review and move around inventory around. Easy to change costing errors when receiving in inventory.

Cons

When you get to Batch shipment - it should not give you options - should only be what is packed - too easy to bill items that are not scheduled to bill yet

Review Source

RB

Robbyn B.  
Office Manager  
Mining & Metals  
Used the software for: 2+ years

### "Very knowledgeable technician"

November 17, 2017

5.0

I think it is a little easier to use than SAP. :)

Pros

The versatility of Fishbowl with other products like Quick Books and it is adaptable for credit card use.

Cons

Fishbowl software takes a bit o time to get used to using it and it has to have exact numbers or capital/small letters.

Review Source

TW

Timothy W.  
President  
  
Used the software for: Less than 6 months

### "Customer Service and response to problems"

February 7, 2019

4.0

The reps got on and helped not only me but my customer service representative. He didn't just show us, he taught us. Walked us through the system so next time we can figure out the correction ourselves. His patience with us was extraordinary!!

Pros

Once familiar, it just gets easier to understand how to work in the system Customer service is the best. Without people like our reps, we wouldn't even be close to where we are now

Cons

After uploading to QB it does take time to fix a mistake in the system. We are learning how to recognize and correct those mistakes with FB Customer service though.

Review Source

DB

Dawn B.  
Owner  
Wholesale  
Used the software for: Less than 6 months

### "In the begining"

March 17, 2022

4.0

Good

Pros

Ease of use. I can solve most problems.

Cons

Move the defeat away from everything else in toobar

Reason for choosing Fishbowl

Did mist things at an affordable pricepoint

Review Source

BC

Brain C.  
Lead ImpleMentor  
Management Consulting  
Used the software for: Less than 6 months

### "Fishbowl Ramp Up"

May 3, 2019

4.0

Pros

I was most impressed by the support team, especially the rep, and their/his efforts to explain clearly how to use various aspects of Fishbowl.

Cons

I have not used the software long enough to provide a good answer here.

Review Source

Response from Fishbowl

January 31, 2022

Thank you for taking the time to leave this review, Brain. We are happy to hear that our support team has been helpful to you and will pass along the message.

CC

Chris C.  
CEO  
Music  
Used the software for: Less than 6 months

### "Excellent tool to discuss Big 4 Staff!"

November 23, 2018

4.0

Allowed us to hear other opinions on the current state of the Big 4 firm we were at and how certain types of fraud we being committed amongst our leadership.

Pros

This tool allowed us to anonymously discuss changes at one of the Big 4 firms and which partners were involved in the most financial crime within the firm.

Cons

It was basically a chat room, but did its job very well!

Review Source

DT

Dwayne T.  
  
  
Used the software for:

### "very limited- consider other option..."

September 27, 2016

2.0

Highly limited piece of software- requires a large amount of manual inputs. also, very few process crossovers are well streamlined. for example, the gaps between purchasing, inventory, accounting, and shipping, must all be bridged by manual processes. Fishbowl is not easy to use and learn. the UI operates using exclusive tabs, so having multiple processes viewable at one time is not a possibility. the mobile version (that would run on scanners and mobile devices) has highly limited functionality. the scanning data entry works alright, but you can only do so much. it does not include any actual part editing, changing default locations, or things of that nature. serializing products is also very clunky. I would recommend using Fishbowl with a tablet, as it would allow you to take the full power (used in the loosest possible sense ) wherever you go. you will not want to be limited by the very weak mobile version.

Review Source

VR

Verified Reviewer  
VP Sales  
Wholesale  
Used the software for: Less than 6 months

### "Great Support"

April 9, 2019

5.0

Easy to get access to training and support. Good functional reporting already available within the program to give you access to critical information quickly.

Pros

Accessibility to support and training. They’re very responsive to both emails and calls.

Cons

Not quite as customizable as our current software.

Review Source

Response from Fishbowl

October 7, 2021

Thank you for taking the time to leave a review. We appreciate your feedback.

LM

Linda M.  
Academic Learning Systems Administrator  
Education Management  
Used the software for: Less than 6 months

### "Not filled with professionals"

August 4, 2022

1.0

most of the posts are from people who seem to just be trying to start arguments - all the digest emails you get, the featured posts are deleted by the time you click them. None of the questions are applicable for anyone who is over the age of 16-18

Pros

Nothing at all! It was an awful experience for me, waste of time

Cons

The user interface looks something from a 90s nickelodeon commercial.

Review Source

JS

Jacob S.  
Assistant Store Manager  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Fishbowl Inventory System Review"

June 24, 2015

5.0

Pros

I like the ease of use that this system has. The developers of this program thought of nearly anything and everything that someone might need this program to do when using it for their needs. I also like that updates are coming out constantly with new things on the horizon. It's exciting to see what they have come up with next.

Cons

What I don't like is the fact that you cannot have a saved default carbon copy email for customers or vendors. The email module needs a serious overhaul to be up to date with the latest things needed to run a business.

Review Source

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