# Page 32 | Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 32 - Is Fishbowl the right Inventory Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123794/Fishbowl/reviews

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Fishbowl

4.2 (1087)

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Last updated March 13th, 2026

# Page 32 - Reviews of Fishbowl

## Showing most helpful reviews

Showing 776-800 of 1087 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PL

Phillip L.  
SQL Database Administrator  
  
Used the software for:

### "Effective and cost efficient solution for managing inventory"

February 5, 2016

4.0

PROS: Relatively simple yet effective user interface Excellent performance Data integration is aided by built in export and import functionality, as well as support for API's Ability to view the fields and data in tables with one click Records Names and Descriptions are stored in "master" records with key ID numbers Database is very normalized, eliminating redundancy and integrity of data CONS I would prefer a Microsoft SQL database platform as opposed to Interbase \\FIrebird The built in data query module and database do not support mass record changes or deletions There is no ad-hoc reporting tool included Reports cannot be scheduled

Review Source

SR

Sean R.  
Puchaasing  
  
Used the software for: 6-12 months

### "Data base export issue"

March 1, 2018

5.0

Thanks for your help

Pros

Travis worked diligently to solve the problem. He seemed very knowledgeable of the product, but was not afraid to get help when he needed it.

Review Source

MC

Mark C.  
CFO  
Food & Beverages  
Used the software for: Less than 6 months

### "Fantastic product - looking forward to greatly increased results from implementing Fishbowl"

February 22, 2018

4.0

Really impressed by how fast our operations team has adapted to this and found ways to integrate our quality program with Fishbowl. Really provides our first integrated look at the business.

Pros

Ease of implementation, ability to integrate quality data, integration with Quickbooks. Fantastic implementation support!

Cons

Light on accounting reports to support analysis of accounting transactions. A bit light on reports flexibility in some sections but.... other sections have fantastic reporting. A bit less fancy excel output would be helpful.

Review Source

PS

PJ S.  
President  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Fishbowl Inventory"

March 10, 2017

4.0

Pros

This software is great for processing orders and managing inventory. Our inventory has never been so accurate and our processes streamlined.

Cons

The customer service agents are very nice and extremely helpful, the problem is that Fishbowl does not employ enough of them so when a problem comes up you have to send an email and wait...maybe up to 1 day which is a issue when you can't process orders until they contact you back and fix the problem. It's really the only issue I have but it is a BIG issue.

Review Source

CM

Chris M.  
IT Admin  
  
Used the software for:

### "Dont do it!"

May 19, 2016

1.0

There are no pros to this software, it's overly complicate to get installed correctly and once you do have it installed if you want to connect this with your Quickbooks you are in for a HUGE nightmare. Customer service is possibly the worst part of this software. The sales department will promise you the world and say, "Oh yeah Fishbowl can do that". But once you actually bite the bullet and spend $20k you realize that fishbowl doesnt do half of the stuff promised by the sales rep. Once you have purchased the software, good luck getting any support for it. Every support call went to voicemail and I would wait days if not weeks before I heard back from anyone. Worst part was when I finally heard from them they said that, "Fishbowl doesn't do that". Save yourself the 6 months of pain and agony and the $20k and go with something that wont destroy your whole Quickbooks company file.

Review Source

DL

Drew L.  
Director of Operations  
Food & Beverages  
Used the software for: 2+ years

### "Fishbowl Review"

September 26, 2016

4.5

Pros

Great support and functionality of the program. It is awesome that FB has integrations with UPS, Dropbox, and Quickbooks!

Cons

Needs some better reporting and "bid sheet". Something to key in pricing and be able to see multiple bids.

Review Source

BF

Brandon F.  
Training and Operations manager  
Defense & Space  
Used the software for: 1-2 years

### "Pretty good. "

September 20, 2017

4.0

Pros

Pretty good. Does the job relatively well.

Cons

\- The lack of recognition of special characters for SO and PO numbers. It causes problems when running SO to PO margin reports. - Not being able to reach someone (not even the receptionist) when I call during business hours. Instead, I have to wait for a call back which may only come hours later.

Review Source

MC

Mike C.  
Consultant  
  
Used the software for:

### "Using Fishbowl to manage international trade and inventory - small business"

November 6, 2015

4.0

Fishbowl is very intuitive and easy to navigate - implementation is fast and users become familiar with the system within a few days. Ease of use, cost, and support are big positives. No IT staff in place so the ease of this system is a big plus. 5 year total cost is less than $50K! Includes, software, migration support, training, annual maintenance, technical support and hosting. Report modification requires IT staff or 3d party - sort of a weakness. Technical support is not 7X24 without additional support fees - so far not a problem. Is not made for manufacturing but it is solid for inventory management, managing sales orders, purchase orders, customers, and suppliers. Does support BOM and KIT from various inventory. Tech support via chat is very effective. Hosting with FB recommended provider is solid. System is always available, response time is good.

Review Source

AM

Adam M.  
  
  
Used the software for:

### "Great Honest Company, Solid Software for a Small to Medium Sized Business"

December 31, 2015

5.0

The team at Fishbowl has been great to work with for the nearly 5 years we have been a customer. One of the things that we like is the monthly updates that come out. This keeps the software fresh and bugs get fixed quickly. Their first tier of support is good for basic things and their second tier does a great job at digging into the details. One of the most valuable, and we think undersold pieces of Fishbowl, is it's built-in reporting. We have worked with other more expensive systems that didn't have a tenth of the reports Fishbowl does. And if they don't have it you can build it with their built-in SQL workbench. Most important to us though is they do what they say. They don't feed us what we want to hear. If they can't do something they will tell you, which is refreshing! I'd highly recommend Fishbowl Inventory for any small to medium sized company.

Review Source

BS

Bruce S.  
Operations Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "I really enjoy learning and using my Fishbowl Software"

July 12, 2017

5.0

I have only been using this software for a few months and have to say that it is easy to learn and very functional. The trainer that trained me and the tech support guys I have talked with are very knowledgeable on the software and a great help.

Pros

I like all the different links that can be used between modules to get to the information I'm looking for easier.

Cons

I wish we could create our own reports when needed. There is some confusion for me with the MO and Picking modules, almost seems to be too much, especially for what we are using it for..

Review Source

DN

Darcie N.  
  
  
Used the software for:

### ""

April 29, 2013

4.0

Plastic Kegs America has been using the Fishbowl inventory management software for two years. We still do not use all of the functions in the entirety. Last spring we had 2 trainers come out and provide 2 days of training for new hires and management staff. This was very beneficial and helped us better understand the software. The phone support has also been very strong. We do leave a message, but in most cases we have received not only a call back but a resolution with in 24 hours. As the sales manager, I use the software more for tracking orders and customers. Exporting and importing data is fairly streamline. Having the ability to email the customer's sales orders and receipt straight from the database saves time. At the end or beginning of each year, I will have customers ask for complete details of all their sales orders. This is easy to provide with Fishbowl.

Review Source

MD

Mike D.  
CEO  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Great Value, Great Partner"

October 7, 2016

5.0

We have been with Fishbowl for over 10 years. We have both grown together. Without our partnership, our growth simply would not have been possible. During the time, Fishbowl has implemented and embraced new technology while remaining value priced and nimble. - Multiple Locations. - Manufacturing and Disassembly are easy. - Barcode Support. - Multiple ways to establish Cost / Price. - Tools to help layout your warehouse. - Ported so it is available online. - Professional Sales Orders suitable for your presentations

Pros

Always looking for ways to improve their product.

Cons

Hmmm. Can't think of any.

Review Source

EM

Evan M.  
Controller  
Oil & Energy  
Used the software for: Less than 6 months

### "Fishbowl"

January 17, 2017

4.0

We are a manufacturing company and use FB for inventory control, shipping and invoicing. All relevant transactions are them imported into QuickBooks for financial reporting.

Pros

The Bill of Material functionality and along with inventory control and shipping functions.

Cons

Wish the 'e-mail' functionality linked better with MS Outlook. Wish there was more flexibility in being able to correct an error. For example, the price of an item changes but you cannot correct the PO once the goods have been Received into inventory.

Review Source

BD

Brad D.  
Owner  
Wholesale  
Used the software for: Less than 6 months

### "Did not integrate well with QB. Even contained a "bug" that doubled my customers grand totals."

July 7, 2017

1.0

Pros

Had a lot of advanced features, which, if set up and used correctly, could make a business more organized and proficient.

Cons

Very misleading company that does not have the customers best interest in mind. The software layout is quite difficult to navigate and understand. Claims to integrate well with Quickbooks, but you will constantly find things which are not transferred. They give you a demo bike company system to start out and no instruction on how to start a fresh company or to connect it with quickbooks. We also came across a "bug" in their system which doubled our customers grand totals on sales orders & invoices. Customer service is unwilling to try and make things right. We attempted to get our money back after 45 days and are not being heard. Fishbowl does not care about their customers, after they are past their (hidden) 30 day return policy.

Review Source

VS

Vaughn S.  
  
  
Used the software for:

### ""

May 23, 2013

5.0

Our industry is strictly a distribution. We are in the Window and Door Hardware business. Previously we were using spreadsheets to do our inventory and generating pick tickets through Quickbooks. Fishbowl offered us the opportunity to have one system. Fishbowl has some great features that work well with our business. We are a simple distribution with high volume. We ship, relieve and invoice more than 2000 boxes a week with ease. The purchasing function within Fishbowl is key in our business. It affords us the ability to see purchases and estimated time of arrival. The reporting features are key in determining customer usage and extremely helpful in forecasting. The system is very simple to learn. I felt like an expert in just a matter of days. If you are company looking for a great, simple fix to your inventory needs them Fishbowl is your answer.

Review Source

WS

Woody S.  
Inventory Manager  
Automotive  
Used the software for: 6-12 months

### "Inventory Manager"

February 20, 2017

4.0

The product is O.K. It is not the easiest to use but the average person can work around the problem areas and make it work.

Pros

Customer service was excellent.

Review Source

RP

Robert P.  
IT Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Great product and affordable"

May 4, 2015

4.5

Pros

Easy to use and affordable for small business. Tracks inventory well and connecting to Quickbooks is a plus.

Cons

Gets really slow sometimes and sometimes stops connecting to quickbooks and has to be rebooted

Review Source

JM

Jesse M.  
Inventory Manager  
  
Used the software for: Less than 6 months

### "Excellent. The more I use Fishbowl the more capabilities I discover to better help my company."

June 7, 2018

5.0

Pros

I really like how detailed oriented Fishbowl can be. The products we make require numerous stages to complete each build. This software allows us to properly track all the necessary items in real time to ensure our costing is as up to date as possible.

Cons

I have not worked with the product long enough yet to have any complaints. Right now, the biggest worry is getting used to the terminology of the new system and getting comfortable enough to fully utilize the product.

Review Source

LA

Lisa A.  
Associate Product & Project Manager  
Chemicals  
Used the software for: Less than 6 months

### "Great system with several features that you don't get with larger ERP systems."

October 31, 2016

4.0

We're a small start-up and I was able to be in on the ground floor of the implementation. I helped build the system and have been the "Power User" for FishBowl. I've trained new employees, some of which hated FishBowl but after using the system and learning all the available features they love it.

Pros

Easy to use and offers many features to improve processes and efficiency. Offers a lot of user and technical support.

Cons

Reports - limited flexibility and exporting format needs to be improved. Incorporating logo's on reports - poor quality

Review Source

Catherine P.  
Owner  
Alternative Medicine  
Used the software for: I used a free trial

### "Moderation needs work and it's changed for the worse. "

December 6, 2025

3.0

I used to use the free version religiously but it's gone downhill quickly. The moderation is getting wildly out of hand. There has been a boom in posts that don’t violate any guidelines being flagged and removed. Then when you reach out to Fishbowl support inquiring about details on how your post “violated guidelines”, Fishbowl responds saying that it was a mistake.

Pros

Nothing honestly it costs so much to use the paid version now. Fishbowl is going downhill in my opinion.

Cons

The moderation is getting wildly ineffective. It makes it difficult to use and the costs have become too high.

Review Source

AC

Adrian C.  
IT Specialist  
  
Used the software for: Less than 6 months

### "Fishbowl is great for our business."

August 29, 2017

5.0

Pros

It does mostly everything our business needs. Customer rep is a wonderful support tech and is always willing to help no matter how easy or complicated the issue might be. I've only recently joined this company and started using Fishbowl so I'm still in a learning curve, but Travis has helped me get a grasp of the software and is always very friendly.

Cons

There are a lot of bugs that take up my time during the day to fix. However, support is always there to help.

Review Source

VK

Vikrant K.  
Operations Manager  
Food & Beverages  
Used the software for: I used a free trial

### "Good software "

April 29, 2021

4.0

Overall satisfying experience. Would recommend others to use.

Pros

Ease of use and simple to understand. Simplicity is what i liked the most in this software. Keep it up.

Cons

It should be marketed more. I came to knew about this very late by a colleague. Never heard about this software earlier.

Review Source

Response from Fishbowl

January 25, 2022

Thank you for taking the time to leave this review, Vikrant. We appreciate your feedback. We are glad to hear that your experience was satisfactory.

LS

Les S.  
co-owner  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Great software, cheap price"

June 13, 2017

5.0

Pros

Very good features and organized well. Great support, has almost everything I need to run my business!

Cons

The main complaint that I have about this product is, the not so much the lack of MRP but the inability for Fishbowl to schedule materials plannings automatically.

Review Source

CP

Colleen P.  
Administrative Support  
Oil & Energy  
Used the software for: Less than 6 months

### "Great Support and Training Staff"

February 11, 2020

5.0

Pros

The available functions are useful in managing inventory.

Cons

The inability to edit on various screens because they're dependent on others; it would be nice if it updated throughout the program.

Review Source

Response from Fishbowl

October 7, 2021

Thank you for taking the time to leave this review, Colleen. We appreciate your feedback.

BB

Belinda B.  
Factory Accountant  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Fishbowl Inventory System a winner in my books!!"

May 5, 2015

4.5

Pros

Great Support. Easy to learn. Versatile program. Interfaces well with QuickBooks.

Cons

Nothing but then I have not had as much experience on manufacturing software as I have in accounting/costing software so my opinion may be somewhat biased towards the accounting for parts and costs vs. the manufacturing order to factory functions.

Review Source

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