# Page 34 | Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 34 - Is Fishbowl the right Inventory Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123794/Fishbowl/reviews

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Fishbowl

4.2 (1087)

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Last updated March 13th, 2026

# Page 34 - Reviews of Fishbowl

## Showing most helpful reviews

Showing 826-850 of 1087 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CS

Christopher S.  
CEO  
Computer Hardware  
Used the software for: Less than 6 months

### "Extremely difficult setup. Customer service almost non existent when you need help."

October 13, 2017

2.0

From our research we believed the software was going to help our company tremendously.

Pros

Currently I am having trouble thinking of something good to say here. Has been a bad experience for me and the staff.

Cons

Very difficult setup process. No phone support during hours. Be warned do not go past 30 day trial period if you think the software may not work for you. They company is terrible to deal with.

Review Source

SH

Sandra H.  
Ecommerce manager  
Consumer Goods  
Used the software for: 2+ years

### "Fishbowl Tech Support"

November 5, 2019

5.0

Pros

A knowledgeable support team and a WMS with many advanced features needed if an inventory management system.

Cons

Overall, all good. But, plugins could be a bit more affordable to purchase.

Reason for choosing Fishbowl

Affordability.

Review Source

KS

Kerri S.  
customer service / office manager  
Package/Freight Delivery  
Used the software for: 1-2 years

### "When ever i have an issue I always get a call back and the problem fixed "

June 6, 2018

5.0

Everyone on my team is very helpful when I need the help.

Pros

It is easy to use and navigate through the system. I like how it keeps track of my inventory and what it ships with

Cons

When I get errors after voiding a shipment and editing and when I go to ship it again I get an error

Review Source

MW

Margot W.  
Music Producer  
Music  
Used the software for: Less than 6 months

### "Fishbowl Review"

January 24, 2023

5.0

I loved my overall experience, as it improved my online business

Pros

I loved that this made me look at tracking my inventory in a new way

Cons

I thought there were a lot of features I ended up not using very much

Review Source

AD

Andrew D.  
Head of Procurement  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Appaling Customer Service from FishBowl Support"

December 8, 2017

3.0

Pros

Generally good basic functionality is provided in most modules. A wide range of reports are provided, most of which are easily configurable.

Cons

Very poor support when problems arise which take an extended period of time to resolve, and often end up with the customer being passed from person to person. Barcode module limitations that were not highlighted when I bought the system

Review Source

JJ

Judi J.  
Product Development  
  
Used the software for:

### "Very satisfied"

December 10, 2015

4.0

We chose Fishbowl based on its product tree function and as a better option than QuickBooks for inventory control. The transition was fairly painless. We took the opportunity to clean up our inventory data and only had about 2000 items to convert to Fishbowl. Now we are regularly adding new products. Fishbowl's support has been patient and positive. Online chat is a great way to answer a quick question. The reports system provided by Fishbowl needs some improvement. There's very little ability to make or format the report to our liking. I think we've only begun to realize the potential of Fishbowl, but there is a learning curve, so we're looking forward to increasing our experience and knowledge so we can get the most out of it.

Review Source

MB

Madeline B.  
Admin  
Medical Devices  
Used the software for: 1-2 years

### "Fishbowl Review"

November 1, 2018

5.0

Pros

Customer support is amazing! They are always helpful and responsive!

Cons

I wish you could pull up the history of a product by using descriptions words as well as the part number and product group function.

Review Source

TB

Tony B.  
  
  
Used the software for:

### ""

October 16, 2013

5.0

I've used many MRP systems in the past including MOM, ACCTivate and MYOB but find Fishbowl to be an easy-to-use system. We have people in our organization who have never used this type of software in the past and find it to be very intuitive and easy to learn. Onboarding the system was painless, and it synced to QuickBooks seamlessly. The support has been exceptional, and they have some great CSR's to lend a hand in a chat or over the phone. I would highly recommend FB Inventory to anyone who assembles kits. The flexibility to have variable assemblies is a great feature. One of the system highlights was how well it handles multiple locations. As a contract manufacturer, it's what sold us on Fishbowl. Great job guys!

Review Source

TG

Todd G.  
President  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Fishbowl is a solid product that's a perfect fit for small and medium sized companies."

May 12, 2017

5.0

It's really a great value compared to other ERP systems.

Pros

There's a lot more to Fishbowl than meets the eye. I strongly recommend on-site training. Fishbowl support team is excellent. Fishbowl is a great value.

Cons

Setting up plug-ins have been challenging. We're a Mac shop and there are a few issues with the client app, but in the end, Fishbowl's Mac application works just fine.

Review Source

AM

Ann M.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Wine distribution company"

November 10, 2016

4.0

Client needed software that could interface with QuickBooks that would provide add on costing and distribution information

Pros

Costs such as duty, shipping, transportation could be added to the individual cost of wine by the case.

Cons

Small business that would not invest in the cost and setup. It is all about setup and once the setup is in place not much effort is needed. Client was too impatient.

Review Source

CB

Craig B.  
Controller  
Retail  
Used the software for: Less than 6 months

### "Training"

July 20, 2020

4.0

Pros

\[SENSITIVE CONTENT HIDDEN\] did a great job with our 2 day training

Cons

Slow start due to COVID-19. Training was delayed

Review Source

Response from Fishbowl

January 31, 2022

Thank you for your review, Craig. We appreciate your feedback.

JM

James M.  
Supply Chain Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Perfect WMS to connect with your Quickbooks"

November 22, 2017

5.0

Great product for a newer/smaller company looking for a WMS that will connect with your QuickBooks.

Pros

Ease of use, easy setup, great customer support (when available), on-site trainer a big help, lot# and expiration date tracking

Cons

Usually cannot get customer support help on phone right away, will have to leave voicemail. However, can always reach someone to online chat for help.

Review Source

FR

Fabian R.  
Director of Operations  
Food & Beverages  
Used the software for: Less than 6 months

### "Excellent Customer Service - The Best"

November 9, 2018

4.0

Keep up the great work. I love that I next to never need to wait to get support.

Pros

Great product and incredible support. Very knowledgeable staff - thanks to the support team! Never experienced any down time issues.

Cons

The system is very complex but manageable because of great support staff. Some steps just take too long but I'm not sure we want to cut certain steps out.

Review Source

RC

Robert C.  
CFO  
Farming  
Used the software for: Less than 6 months

### "Fishbowl- "

January 18, 2017

4.0

Overall the product is good. The issues lie with reporting and data searching. To be able to find useful information, you either need to pay thousands for a report, thousands for a data query, or have an IT expert on staff. This is the main drawback. The software works well most of the time, though it does have enough errors to necessitate a support contract.

Pros

Good at organizing and processing orders.

Cons

Data searches and reporting.

Review Source

JR

Joanne R.  
Operations Manager  
  
Used the software for:

### "Working with Fishbowl"

December 8, 2015

5.0

Fishbowl is a great inventory management tool that integrates nicely when a company uses Quickbooks to handle their accounting requirements. It's an economical solution to the generic inventory management tools provided in Quickbooks software. Customer support and training through the setup and integration of Fishbowl was fantastic. Their support staff is willing to help at every turn and made what turned out to be a more complicated integration than we expected, easy and pretty stress free. From start to finish, we were up and running in really short order and after a few mis-steps on our end, haven't had to worry about it through multiple updates in the 18 months we have used it.

Review Source

MS

McKenzie S.  
Graphic Designer  
Textiles  
Used the software for: Less than 6 months

### "Fishbowl Software"

October 26, 2018

5.0

Pros

\-The software is very user friendly -It has great flow for a business and how the process works -The software trainers are very helpful -Makes everything fast and easy!

Cons

\-I wish it had more color to it just for looks -The wiki page could be done better - Sometimes it can take a few seconds to load, but still works after that with no issues

Review Source

JW

John W.  
Director of Operations  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Fishbowl thought of everything."

October 18, 2018

5.0

Pros

Ease of use Technical Support CSV Uploads of database files Easy to build recipes Can connect instructions for each step of the process Travelers for each batch can be printed

Cons

No QR Code support No In-program support for website purchases, only built purchase orders Cycle Count system could be faster and easier vs single entry per part.

Review Source

RA

Richard A.  
Operations Supervisor  
Consumer Goods  
Used the software for: Less than 6 months

### "Automating my spreadsheets."

May 17, 2018

5.0

Pros

The amount of automating that Fishbowl will do with lot code tracking, shipping, receiving & inventory will enable me to spend more time looking at big-picture processes.

Cons

There's a lot that goes into building and maintaining the database, aka, it's still work. It could be a little more user friendly with some of the tech-heavy aspects.

Review Source

SL

Seth L.  
Supply Chain  
Biotechnology  
Used the software for: Less than 6 months

### "Easy to use/setup"

October 17, 2018

4.0

Pros

It's very simple and easy to use. The integration with the UPS portal makes it very easy to ship if in a rush.

Cons

It lacks certain functions and reports that I would like to see in an ERP system. Also lots of the reports on the system the format is not very good so it takes a couple of minutes to get the format that you would like.

Review Source

sP

sylvia P.  
president/owner  
Furniture  
Used the software for: Less than 6 months

### "So far so good!"

June 20, 2018

4.0

Pros

The software is easy to navigate. I hope that going forward it remains the same, and that I can use the data in the reports to analyze trends. The customer service has been extremely good, very patient trainers!!

Cons

Hard to say right now as I have not begun using the software fully. I can give you more feedback at a later time.

Review Source

TM

Tim M.  
CEO  
Paper & Forest Products  
Used the software for: Less than 6 months

### "Service is Everything!"

December 6, 2016

5.0

The software is great! Sure it can have it's moments but the customer support at Fishbowl is outstanding. There reaction time to issues or questions is super fast and you never feel rushed off the phone. They are very patient and good about making sure that all questions or issues are resolved. Lucas my integration specialist is beyond awesome!

Pros

Easy to use or learn to use. Amazing customer support!!!

Review Source

IR

Inga R.  
Purchasing Manager  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Fishbowl"

February 3, 2017

4.0

Fishbowl is a relatively simple program to use. It does most everything we need without too many challenges.

Cons

Fishbowl freezes up on a regular basis. It is very frustrating when you are in the middle of something to have to force close the program and start over. This happens to everyone in our company so it is not user error or a computer error.

Review Source

AW

Aliesha W.  
Accounting  
Package/Freight Delivery  
Used the software for: Less than 6 months

### "Integration with Quickbooks quickly & easily"

February 8, 2018

5.0

The integration with quickbooks will save alot of time from data entry

Pros

User friendly and fast response from customer support! I feel much more comfortable using the system now.

Cons

The only challenge I encountered in the integration process was any duplicates found have to be changed & saved in order to complete exporting data to Quickbooks.

Review Source

MW

Mark W.  
Owner  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Overall Good."

May 18, 2015

4.0

Pros

Ease of use, and integration with Quickbooks - good value compared to other solutions

Cons

Built in reports and capabilities. Don't have time to learn I-Report, and the report data base is not easy to figure out.

Review Source

HR

Heinz R.  
CEO  
  
Used the software for:

### "a robust sytsem that works well with Quickbooks"

February 9, 2015

5.0

i have used FB in my company for 5 plus years and have been very happy with it. we are using the version that is installed on our server. we use the system with 5 users and high number of parts and products - several thousand. barring doing required updates we have had no problems. user support was always very prompt and professional and knowledgeable, if needed. i would buy Fishbowl again in a heartbeat since it allowed me to enable my sales guys and my shipping person to be able to look at all pertinent information online and in real time. furthermore we have developed,with the help of FB, an inventory interface to populate our company's website.

Review Source

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