# Page 5 | Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Fishbowl the right Inventory Management solution for you? Explore 1117 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123794/Fishbowl/reviews --- Fishbowl 4.2 (1117) [View alternatives](https://www.capterra.com/p/123794/Fishbowl/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 17th, 2026 # Page 5 - Reviews of Fishbowl ## Showing most helpful reviews Showing 101-125 of 1117 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CN Cynthia N. Owner Retail Used the software for: Less than 6 months ### "Fishbowl Reveiw" February 14, 2025 4.0 We could have used more training before going live. Pros I like the Sales Order Entry and Inventory. Cons I do not like the email process for emailing customer's order confirmations. The customer profile could be better with more contact information. Alternatives considered [Infor OS](https://www.capterra.com/p/119914/Birst/) Reason for choosing Fishbowl Fishbowl is easier for order entry and inventory. Switched from [Infor Distribution SX.e](https://www.capterra.com/p/181933/Infor-Distribution-SX-e/) The software Infor Take Stock is over 25 years old and very outdated. Review Source Response from Fishbowl February 28, 2025 Thank you for sharing your review of Fishbowl. We are making efforts to dramatically improve our onboarding experience so that wonderful customers like you will have all the training you need before you go live. We're also working hard to listen to concerns you have. If you'd like to share specifics about what you'd like to see in customer profiles and the email process, he or she will be happy to pass that along to our developers. Thank you again. JM Jacob M. Operations Manager Chemicals Used the software for: 6-12 months ### "Fishbowl Review" January 29, 2025 4.0 Pros I love that support is getting much faster and response times are lessening significantly. Support has been very beneficial. Cons Sometimes support personnel are not the "subject matter expert" or things that are suggested that would seem logical are missing. When you submit something to ideas@fishbowl, you do not hear back on a direction or response. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Fishbowl Ease of integration with Quickbooks. All other reasons, I am uncertain. Review Source Response from Fishbowl January 30, 2025 Thank you so much. You are very kind. We've been making dramatic changes in Support to lessen response times and make sure you get the answers you need in a timely manner. I'll check with those in charge of that email address to see if your requests are being received properly. I'm certain that they're eager to learn what features requests you are sending to make our software the best it can be for your needs. AA Amnon A. Business development Health, Wellness and Fitness Used the software for: Less than 6 months ### "Just the beginning " September 8, 2025 5.0 Still in the learning stage but everything is moving smoothly for now. As we go forward i will have more information Pros For now we are in training and the team assigned to us are very professional. As we go forward i will have more information Cons Not applicable since we just started implementation. For now we are pretty happy with the process. .. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) Better option using fishbowl software... Review Source CR Clara R. Business Manager Retail Used the software for: 2+ years ### "Support Assistance" March 18, 2025 5.0 5/5 star. I like they way when they know exactly what is the problem I am encountering. Pros the support system is very good and I only sent the screenshot for my fishbowl problem and the agent knows what is the cause of the problem Cons time difference, when I want to schedule a meeting or support assistant, I need to wait the time where the agent will be available to support me. Review Source Response from Fishbowl March 25, 2025 Thank you for your Fishbowl review. Our support team is really good at what they do, and we're so pleased to hear they were able to help you with the problem you were facing. We're always aiming to improve, and your feedback is quite beneficial. Thanks again for your thoughtful words. CB Christine B. Director of Business Systems Construction Used the software for: 2+ years ### "Fishbowl Review" November 26, 2024 4.0 Overall, Fishbowl has been able to help answer questions. I think some of the reports that we have to pay for should be included and are necessary for most companies to view. Pros Inventory and parts/products are easy to access. Cons The accounting/integration process. Customer statements don’t accurately reflect their account status. Credits not included and can’t be applied per remittance. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing Fishbowl Reporting seemed better. Inventory seemed easily tracked/historical movement. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) For a more robust inventory system and reporting availability Review Source RP Ryan P. Lead Designer Design Used the software for: I used a free trial ### "Take the Time to learn it and be rewarded!" February 18, 2026 5.0 Overall, I feel that Fishbowl shines in warehouse tracking and production workflows, but it does come with a learning curve. Pros My favorite thing about Fishbowl is that it is a powerful inventory and manufacturing management solution, especially for businesses that have outgrown basic systems like QuickBooks inventory. Cons My least favorite thing about it was that it is not very intuitive at first. Training is often required to use it effectively. Review Source NV Nicki V. EXECUTIVE ASSISTANT Machinery Used the software for: Less than 6 months ### "New customer, satisfied so far." June 16, 2025 5.0 So far it has been amazing and reassuring, they have been very transparent about timelines and the implementation process. Pros Ease of use, the helpfulness of my project manager. Since I have decided to switch from a different ERP system, everyone I have come into contact with at Fishbowl has been exceptional. Cons I don't love the multiple steps to set things up for a user and their access. I understand having to make sure that the access is set up just right but I do believe there could be an ease to this process. Switched from [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) JobBOSS was not user friendly, the customer service was lackluster at best, and it was almost impossible to get assistance. Review Source MK Madison K. Procurement Specialist Semiconductors Used the software for: Less than 6 months ### "Bowl Review" April 7, 2025 5.0 It been wonderful to use and I cannot wait to use it more in the future. Pros The easy use and understanding of how it functions Cons Logging in under different users is a little confusing with the admin account. Switched from [Genius ERP](https://www.capterra.com/p/105244/Genius-Manufacturing/) This is a newer more modern product, it has functions our other ERP did not and overall is more adapted to use with modern technology. Review Source Response from Fishbowl April 9, 2025 That is so good to hear! Thank you for sharing your glowing review of Fishbowl. We love offering user-friendly software that's easy to use and understand how it functions. And it's only going to get better from here. With Fishbowl, we aim to be much less expensive than ERPs while offering the same or better inventory management features. You are wonderful, and we can't wait to keep serving you in the future. AN Amir N. Project Manager Hospital & Health Care Used the software for: 2+ years ### "Fishbowl is getting better" March 31, 2025 5.0 Fishbowl is improving and has done more to help and support Pros the support is getting much better and faster Cons just send the zoom invite when you send the outlook invite initially read the comments in support Make your outlook agenda that is based on support ticket Review Source Response from Fishbowl April 9, 2025 We're so glad to hear that our efforts to improve are paying off. At Fishbowl, we've been working hard to reduce our support response times and make sure wonderful customers like you get the help you need when you need it. We'll keep getting better. Thank you for letting us know that we're on the right track. JB Jason B. VP, Production Mgr, IT Sporting Goods Used the software for: 6-12 months ### "Its Okay could use improvements" March 20, 2025 3.0 Its okay, I wish it works better with shift for shop better. Pros when it works as its intended to its good. Cons There is not batch scanning of work orders to a particular department. I have to scan a work order, select category, scroll down o more, then scroll down to a department and save. I usually have 100 to 200 work orders a day to scan like this and its time consuming. Review Source Response from Fishbowl March 25, 2025 Thank you for your review of Fishbowl. That is a really good idea about batch scanning work orders. I'll send this suggestion to our developers immediately. I think this would be a great feature to add to make your job easier. And we're working on improving our integrations. I'll see about focusing on the Shift4Shop one specifically. Thanks again! ZB Zamin B. Operational Coordinator Consumer Goods Used the software for: 1-2 years ### "Fishbowl meets our inventory needs." March 4, 2025 5.0 Pros There are two things I like most about Fishbowl: its versatility & customer support. Regarding versatility, it can fit a wide range of different needs specific to different business. Regarding customer service, the reps. are knowledgeable and they will stick with you patiently until your issues are solved & questions are answered. Cons The only con for Fishbowl would be that not everything in Fishbowl is intuitive. Staff must get training on how to use the Software. However, it's not difficult to learn, but you must know what you are doing. Review Source Response from Fishbowl March 11, 2025 We're delighted to hear that. Thank you for your glowing review of Fishbowl. We aim to provide the best customer support in the business, and we're so glad to hear that you've had nothing but positive experiences with our support team. We strive to provide excellent training resources, including training videos, written documentation, and implementation experts who can explain the software to your staff. We hope to keep being of service to you for the long term. You are great! PG Paul G. President Owner Construction Used the software for: 2+ years ### "Fishbowl inventory pros and cons" January 23, 2025 5.0 Happy with Fishbowl because it is, reliable, not buggy, and provide many functions and reports. Pros I like the way you can have multi layers of Bill of materials, I like the way you can choose to value your inventory between, Average, fifo, and Lifo. The support team is respectful and responsive. Cons The link between fishbowl and QB seems to have on going breakdowns. I wish there was a way to mass update the bill of material part costs from the bill of materials report. I wish there was a report to total the bill of material wieght. Review Source Response from Fishbowl January 24, 2025 Those are really good ideas for the updating bill of material costs and adding up weights! Thank you. I'll send those to our developers to see if those could be added in a future update of our software. You are great! You might just be able to create a custom report to total the bill of material weight through Fishbowl AI Insights. I recommend contacting your account executive to help you with that. Thank you for your wonderful review. CR Chip R. President Oil & Energy Used the software for: Less than 6 months ### "Mind blowing helpful !!" March 16, 2025 5.0 In this day and age with “Chat” help it is fantastic that I was able to have “live” help instantly and \[sensitive content hidden\] was fantastic and she answered my questions and helped me understand how the software worked regarding my original issue and how to use the software on many other issues. I will recommend Fishbowl to all my current and future clients. Pros As I learn more about it - it is very good. As far as customer support - I am blown out of the water on how responsive and helpful \[sensitive content hidden\] was. Cons Nothing - Over the recent years I have had terrible software support for my clients - it was breath of fresh air speaking with \[sensitive content hidden\] ! Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Better Inventory & Manufacturing Management Review Source Response from Fishbowl March 25, 2025 Thank you so much for your glowing review of Fishbowl! We are so pleased to hear feedback like this. Our customer support team is one of the best things about Fishbowl, and that's saying something because we also pride ourselves on having excellent inventory management and manufacturing features in our software. You are wonderful. We will continue working hard to ensure your experience with Fishbowl remains nothing but positive. SD Stu D. Partner Food & Beverages Used the software for: Less than 6 months ### "Early in the process but happy so far" April 4, 2025 5.0 So far very happy with the level of engagement from the whole team at Fishbowl Pros So far we are happy Fishbowl, we needed a inventory management system and they seem to have checked all the boxes Cons Well like everything wish it was a little less expensive, but if it works as we expect the price will be worth it Alternatives considered [inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/) Reason for choosing Fishbowl Inflow didn’t work so we need a different system Switched from [inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/) Inflow didn’t work so we had to find another option Review Source Response from Fishbowl April 9, 2025 We're happy that you're happy with Fishbowl so far! Thank you for sharing your thoughts on how Fishbowl is a step up from inFlow Inventory. We look forward to diligently serving you far into the future. We may not be the cheapest option, but we get the job done better than any competitor, especially with all the improvements we're making. Thank you again for your kind words. JB Joshua B. Owner Retail Used the software for: Less than 6 months ### "Great company! Highly recommend " May 13, 2025 5.0 Smooth and informative. It has been a smooth onboarding and discover process. Everyone I have interacted with knows exactly how fishbowl can help my business and needs specifically, not generally. It gives a sense of security that important. Pros Ease of use. From the first conversation with the team, I could tell they were focused on customer satisfaction. Their product makes complicated processes easier to integrate. Cons Can’t really say, because so far I have had a good experience. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Fishbowl Better customer service, better cost for the same outcomes. Scales to what I need. Review Source EM Erik M. IT Support Biotechnology Used the software for: 1-2 years ### "Review of Software" January 17, 2025 3.0 When not battling updates works as we need it to be. Pros Gets the job done and the compacity we use it for. Cons Updates and Communication from the Fishbowl about updates Review Source Response from Fishbowl January 21, 2025 Thank you for sharing your thoughtful words. We strive to extensively test our updates before launching them to make sure they work as expected, and we apologize if they're not communicated well enough beforehand. If you'd like, you can check out our road map and release notes on our documentation site to see what's on the horizon and what changes have recently been added, respectively. You are great, and we appreciate your feedback. Road map: https://help.fishbowlinventory.com/advanced/s/article/Road-Map Release notes: https://help.fishbowlinventory.com/advanced/s/article/Release-Notes CK Collin K. Controller Building Materials Used the software for: Less than 6 months ### "Richco Structures" August 26, 2025 4.0 Pros Streamlines our inventory and cost tracking. More efficient cost of sales reporting than quick books Cons one way communication with quickbooks, would be nice if the two softwares would communicate with each other. Alternatives considered [Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/) Reason for choosing Fishbowl Better priced, better customer service and recommended by quickbooks Review Source NW Nick W. Sales Manager Farming Used the software for: 6-12 months ### "My Experience" June 5, 2025 5.0 10/10 would recommend to other companies needing a Inventory Management Software. It does that same if not more than other software's' for a very reasonable price Pros How user friendly it is as a inventory system. I came in with no experience and learnt what I needed to fairly quickly Cons There was an update that wiped our system so we aren't sure what we could have done to prevent that. I cant really say that its a con ;moreover an inconvenience Review Source NP Noah P. Technician and director of purchasing operations Construction Used the software for: Less than 6 months ### "Decent software with room for growth" January 31, 2025 4.0 So far I would give it about a seven and a half out of 10 Pros I like the convenience of moving inventory from the main screen. I was a former box storm customer and I was pleased with the easiness of transferring our information over as well. It was quick and efficient. Cons Coming from boxstorm, there were a few features that I really appreciate having that Fishbowl does not yet have. One feature is not being able to see reorder points on the mobile app. I wish also that the pictures of the items I transferred over would have been implemented as well. Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/)[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/) Reason for choosing Fishbowl Mainly price and ease of transfer from box storm Switched from [Boxstorm](https://www.capterra.com/p/159774/Boxstorm/) Because we were sort of forced to. They were Sun setting the software Review Source Response from Fishbowl February 7, 2025 Thank you for your feedback on how we can improve our software and make it more like what you're used to with Boxstorm. Those are excellent ideas, and I'll make sure our developers hear about them. You are great! AB Alejandro B. Assistant Food & Beverages Used the software for: Less than 6 months ### "Fishbowl covers our needs" March 12, 2026 5.0 Great Software, easy to use and install. Great support team and easy process for the onboarding!!!!! Pros Easy to use and convenient for our operations. Great Customer Service and excellent team support!!!! Cons Cost per user, not really much more in cons. We will wait until we have some time using the application Review Source MG Menchie G. Head of Procurement Pharmaceuticals Used the software for: Less than 6 months ### "Plus/Minuses of Fishbowl" March 20, 2025 3.0 The weeks prior we have encountered series of server downs. Pros 1\. Purchasing module - order management. Easy to create/issue POs. And flexibility in revising POs for tracking purposes. 2. Tech support - those I have encountered with so far are knowledgeable and has truly helped. Cons 1\. Procurement report formats when exported to csv/xls. There are data that is supposed to be in column rather than rows. 2. Conversion in UoMs, at least for our company we really haven't figured out how the conversion works and how it will provide Purchasing a good idea of how much to order based on purchasing UoM. Review Source DW Diana W. CRM and Sales Operations Manager Consumer Goods Used the software for: 1-2 years ### "Best Inventory System for Small Business" January 9, 2025 4.0 Software can be improved but I love the customer service and support. Pros It serves the majority of our needs well for the size of our company. Cons Not user friendly for an Apple user. Some drop down menu gets hidden and Apple user is not able to select the options. We also can't manage inventory in our sales channels from Fishbowl which is a very big thing. Also the customer information management is lacking. Need to have company and also contact details separately and this needs to sync properly with Quickbooks. Review Source Response from Fishbowl January 10, 2025 Thank you for your kind words and thoughtful critiques. We're definitely aiming to make it easier for Apple users to use Fishbowl to the fullest. We've introduced the Fishbowl Commerce plugin to hopefully help with managing inventory in your online sales channels from Fishbowl. Perhaps you could talk to your account manager about that. We're grateful that you've been able to reach out to our Support team for help with your challenges. They're always happy to answer questions and assist you with making the best use of our inventory system. You are great! AR Andrew R. Store Manager Retail Used the software for: 1-2 years ### "Technical support rep - \[sensitive content hidden\]" February 24, 2025 5.0 Quality is the first word that comes to mind. Minimal to zero issues on a day-to-day basis compared to other programs that offer the same. Pros What I liked most about fishbowl, was it is user-friendly and has a clean look Cons Not many negatives come to mind. The software itself has so much more potential than we currently use it for. Review Source Response from Fishbowl February 28, 2025 You are very kind. Thank you for your thoughtful review of Fishbowl. We are working hard to meet your needs and improve in new and exciting ways. AP Antonio P. Senior analyst and consultant Logistics and Supply Chain Used the software for: 2+ years ### "Not an ERP, but almost feels like! Good software for SMEs" July 7, 2025 5.0 Overall great, really useful for SMEs and with interesting pricing. Also offers a wide portfolio of functionalities and applications converging together Pros Simple and straight to the point, for small and medium businesses getting into more advanced stage than spreadsheets, but not yet ready for costly and complex ERP. Flexible software, well integrated with QuickBook and cheap. Cons Old user interface and limited native extracts and reporting capabilities, aside core strength inventory management functionalities Review Source RC Robert C. CFO Construction Used the software for: 1-2 years ### "Chief Financial Officer" January 17, 2025 5.0 Pros Provide a full range of purchasing and inventory management tools for a reasonable price. Cons Support is fully remote and can be challenging for them to deeply understand our business. Alternatives considered [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reason for choosing Fishbowl Cost and speedy timeline to implementation Review Source Response from Fishbowl January 21, 2025 Thank you! We're so pleased that we're able to meet your needs for a reasonable price, especially compared to an ERP. We'll continue to work hard to meet your specific support needs. Our staff is always striving to shorten wait times and improve their expertise in helping customers in a variety of industries such as yours. 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