# Page 3 | Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Fishbowl the right Inventory Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123794/Fishbowl/reviews --- Fishbowl 4.2 (1087) [View alternatives](https://www.capterra.com/p/123794/Fishbowl/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Fishbowl ## Showing most helpful reviews Showing 51-75 of 1087 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Founder Apparel & Fashion Used the software for: I used a free trial ### "Not the right fit, but appears to be a strong tool." January 2, 2026 3.0 Overall Fishbowl appears to be a capable tool for organizations with advanced resource and inventory management needs. It just wasn’t the right fit for me after the free trial. Pros The platform feels built for teams that need structure and oversight across physical inventory and internal resources. It’s clear to me that there’s a lot of depth available once everything is configured. Cons Configuring workflows required a significant time investment and unfortunately the interface wasn’t immediately intuitive for our team. Review Source BM Bharath M. Director of Automation Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Fishbowl Review from Metrohm Spectro Inc" October 31, 2025 5.0 Its pretty good. straightforward implementation. Learning curve is pretty flat. Support is fantastic Pros User Interface , Sophisticated Manufacturing , Purchase , Products , BOM , part modules. QuickBooks integration, Customization , Support and inventory management are pretty good as well . Fishbowls reporting and dashboards are pretty good. Support is always there whenever its needed. Cons RMA module is limited. No invoice module. Going back to the parent BOM in BOM module is not possible. We have to go to part module and click BOM and come back to the parent BOM. I think this is a needed feature. Review Source AL Angie L. WAREHOUSE MANAGER Gambling & Casinos Used the software for: Less than 6 months ### "Wonderful Experience" May 21, 2025 5.0 AWESOME! This inventory system is very user friendly and easy to navigate. So far, we haven't had any issues. Wish I would have found Fishbowl a couple years ago before we got our last inventory system. Pros The customer service is wonderful from beginning to end! I can't say enough good things about everyone I've delt with while getting Fishbowl implemented as our new inventory system! Cons Reports. Fishbowl doesn't have some of the reporting tools that I need, but I hope to have this issue resolved soon with the Fishbowl team. Alternatives considered [Oracle Database](https://www.capterra.com/p/5938/Oracle-Database/) Reason for choosing Fishbowl Was very impressed from the first meeting. Got a really good feeling about Fishbowl and the integration/customer service has been wonderful! Switched from [IntelliTrack](https://www.capterra.com/p/157478/IntelliTrack/) Intellitrack was not user friendly, and their customer service was not what it needed to be. Many functions of this system were not needed, and what was needed wasn't available. They were not willing to work out a solution. Review Source JN JONEL N. Accountant Retail Used the software for: 6-12 months ### "My Fishbowl Experience: Powerful Software, Needs Better Integration" March 6, 2025 4.0 Overall, Fishbowl is a good program, but it needs some work on the user experience. If they improved the training and added more app integrations, it would be fantastic. As it stands, it's powerful, but it takes some effort to get there Pros What I liked best about Fishbowl was how efficient it is. Once I got the hang of it, it really sped things up. Cons Honestly, the biggest downside was the learning curve. It's powerful software, but it took a while to master. And the lack of app integrations is a real problem. It would be so much better if it played nicely with other apps I use. Review Source Response from Fishbowl March 11, 2025 Thank you for your review of Fishbowl. If possible, it would be most helpful if you could relay to your account manager what sorts of app integrations you'd really like to see. We're always looking for ways to improve our Fishbowl software and apps, and this sounds like a golden opportunity to better meet your needs. Thank you for seeing the value of Fishbowl and going through our training so that you could make use of its powerful features in your business. The results are definitely worth the effort to get started. We strive to offer as many training resources as possible to make that process easier, including training videos, documentation, and in-house software experts. We appreciate your insightful review of Fishbowl, and we'll continue to work hard on improving. Your advice helps a lot in that effort. GH Grant H. Director of Strategic Operations Retail Used the software for: 6-12 months ### "Strong platform - integrations just shy of excellence" May 21, 2025 5.0 It runs smoothly and supports our processes well. There are areas where modern UX and integrations would improve efficiency, but the core functionality is solid. Pros The desktop application is stable, and once configured correctly, it handles complex assemblies and work orders with precision. Cons The HubSpot integration doesn’t support syncing actual Orders (only Deals), which limits CRM and sales alignment. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) The cost of NetSuite was too high, and Fishbowl seemed to cover all our needs. Review Source GL Grant L. Shop Manager Construction Used the software for: Less than 6 months ### "Fishbowl is Great" August 14, 2025 4.0 Overall, I would suggest Fishbowl to anyone looking for an inventory management system. I can't speak highly enough of everyone that we worked with and their helpfulness in getting us up and running. Pros Fishbowl is easy to figure out and the implementation team is great to work with. Fishbowl was priced better than many other companies that we spoke to. Cons Fishbowl is slow sometimes. The initial setup and trying to figure out all the little quirks of the program take some time. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Fishbowl Price and the ease of function matched what we needed. Review Source NK Nicole K. Business Improvement Specialist Food & Beverages Used the software for: Less than 6 months ### "Fishbowl helps drive a future-forward approach" December 9, 2025 5.0 Overall, this is a smart, cost-effective inventory/order management system that really packs an efficiency punch! Pros Fishbowl is an intuitive inventory/order management system which delivers great value for money invested. Their customer support is top-notch with each issue being addressed quickly by friendly representatives. The initial setup and integration is an easy process and time-friendly. Cons Fishbowl has the capacity to plug-in to multiple products, however, some of these additional pieces of functionality create additional costs on the partner side. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Fishbowl Size and scope of our organization as well as cost factors Review Source JC Jake C. Manager, Supply Chain Food Production Used the software for: Less than 6 months ### "Fishbowl Review" October 3, 2025 5.0 Overall, Fishbowl has been a strong solution for our operations. Once our team got through the training and initial adjustment, the platform has made our inventory processes much smoother and more accurate. It’s helped us cut down on manual errors, improve visibility across the supply chain, and gain better control of costs. While it takes some effort upfront, the payoff in efficiency has been worth it. Pros Fishbowl does a great job at consolidating inventory management into one platform. The real-time tracking of parts and assemblies, along with automated reorder points, has saved us from running into stockouts. I also appreciate the multi-location management—it makes it easy to keep visibility across multiple warehouses. The QuickBooks integration is seamless, so we don’t have to manually enter data twice. Cons The system can feel overwhelming at first—there are a lot of features, and the learning curve is a bit steep. Some reports also require customization to really fit our business needs, which means extra time setting them up. Occasionally, system updates require a little troubleshooting. Review Source TQ Tony Q. Inventory Analyst Wholesale Used the software for: 1-2 years ### "Less than Optimal" December 13, 2024 1.0 Excruciating, it took over a year to implement and almost two years in and only two months of actually using the product there are still an abundance of not well-fitting pieces to this overall puzzle. My company and I have had to make a ton of compromises to achieve what we were (in my opinion) sold on in reference to the capabilities of the program. Pros The support staff are very patient with me and my concerns. Cons The lack of customization and flexibility to fit the needs of customers. Alternatives considered [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reason for choosing Fishbowl I did not have any choice in the matter the contract was signed so to speak at the time of my hiring. Switched from [SAP Business ByDesign](https://www.capterra.com/p/77379/SAP-Business-ByDesign/) I accepted a new role with a different company that had already purchased FB license. Review Source Response from Fishbowl December 17, 2024 Thank you for sharing these concerns. I'm sorry that your experience has been so difficult. I appreciate that you were able to reach out to our Support team for help, and I'm sorry they weren't able to guide you through all of them. You're kind to recognize their efforts to assist you as exemplary. It's very hard when things aren't a perfect fit, and I thank you for your graciousness in providing constructive criticism. You are a good man, and that really comes across in your words. I wish you nothing but the best, and I hope that things will turn around soon and we'll be able to help you find the right degree of customization if at all possible. We do have a new AI tool that may help you with generating custom reports. Perhaps you can ask your account manager about that. Please know that your wise words have the power to propel positive change. You are wonderful. DR Denise R. Logistics Manager Medical Devices Used the software for: 1-2 years ### "Great Service" April 24, 2025 4.0 Fast technical service and great customer service. My issue was looked into and explained what had happened. Pros Great technical support, quick service and issue was discussed on how it happened. Also sent email stating what the issue was and why it happened. Cons Trying to get a new idea implemented. Example is the Transfer Orders are not editable and causes an issues for us. Review Source Response from Fishbowl May 2, 2025 Thank you for your review of Fishbowl. We're glad you're able to receive quick service and technical support to resolve issues that come up. We aim to not only fix things but explain them to help you in the future. We're sure your account manager would be delighted to hear your idea on exactly what you'd like to be editable in transfer orders. Then he or she can pass on that information to our developers. We're striving to be more open to new ideas from wonderful customers like you. The whole point of our software is to make sure we're meeting your needs, and you know what you need better than anyone. Thank you again for your thoughtful Fishbowl review. AL Andrii L. Senior consultant Industrial Automation Used the software for: 1-2 years ### "popular inventory management system / better for manufacturing lines" February 2, 2025 4.0 Good experience but price makes you think that for value of 2 applications, one for accounting and one for inventory you could have just one integer ERP system. You should consider Manufacturing edition, that will work more properly rather integrate Inventory Management to 3D party tool. Pros It is in core SAP focused for integration and QuickBooks which are popular in Texas. Fishbowl has good design and user interface. Good estimate creation capabilities. Reliable bar code processing and UPS connectivity. Excellent support. Is best for manyfacturing less applicable for trading with large number of items. Cons We used it in connection with QB Desktop and had errors and data dumps. Geo fencing needs set up. Custom report needs additional payments and drive space to be considered cautionusly with data is fully acceseible for requesting on server only in full module, so that limits integrations and migration if you choosed it. Good to have more invoice receiving automations for data recognition from email (AI?). Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) QB is lacking details for inventory control and analytics. Review Source Response from Fishbowl February 7, 2025 Thank you for your review of Fishbowl. That's very helpful information to know. You'll see dramatic improvements in our QuickBooks integration soon, and you may want to check out our Fishbowl AI Insights plugin to help with custom reports and more. Please talk to your account manager if that sounds interesting. You are great! KC Ken C. Sales Wholesale Used the software for: 2+ years ### "Good service and ease of use" April 4, 2025 5.0 Overall it’s good, we have been on the service for 4 years. Pros Ease of use from application perspective. Cons Issue arise from updates and weekend help is limited. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Fishbowl The ease of usage and implementation and online function Review Source Response from Fishbowl April 9, 2025 Thank you for your review of Fishbowl. We're working hard to improve our update process and make sure that new updates don't cause errors. We're aiming to make them as smooth and seamless as possible. And we're working on strengthening our after-hours support. Great things are on the horizon. Thank you for continuing to use our software in your business. It's been a pleasure to serve you all these years! MA Maiko A. Supply Chain Manager Retail Used the software for: Less than 6 months ### "Very friendly staff, but need more assistance after implementation" October 26, 2025 4.0 They system itself seems simple to use, however, there are a lot of settings we have to adjust that we didn't learn during training. Without "on time" assistance, it sometimes stops our work process. Pros Friendly staff that help us through the journey of implementation. They system interface is simple and relatively easy to use. Cons After Fishbowl was implemented and went live, we had millions of questions. We kind of felt like we were left behind and on our own. I called the customer support, but got the call back 50 minutes later which was kind of late. Also, the training video was kind of too many to watch and exhausting. Review Source EP Ernesto P. Purchasing agent Farming Used the software for: 1-2 years ### "Fishing with Ease!" April 29, 2025 5.0 Overall the system is very good with inventory integrity, ease of use with the shipping platforms and the visual format on the screen. Pros Love the versatility of the platform and ease of use! Flow of Information through each segment is flawless. Cons System on occasions will stop sending emails and we have to reboot. I don't know what causes it. Review Source Response from Fishbowl May 2, 2025 Thank you for your review of Fishbowl. We're so happy that Fishbowl is easy to use and able to meet your needs. If the problem you're having persists, perhaps you can report it to your account manager. We're always eager to improve, and we want to make sure the software functions properly for you. Thank you again! TH Tony H. Manager Entertainment Used the software for: 6-12 months ### "Great Product" April 11, 2025 4.0 Overall would say it’s a great platform. They continue to make tweaks to the system as technology changes and needs of customers change. Pros Customer Service team is fantastic…. The ability to be able to go back and rewatch training sessions is amazing! Cons We switched from a box storm to fishbowl. A few of the features that we really enjoyed in box storm were not available in fishbowl, and I only found out about this after the transition. Switched from [Boxstorm](https://www.capterra.com/p/159774/Boxstorm/) Boxstorm was no longer going to be supported Review Source Response from Fishbowl May 2, 2025 We're so pleased to hear that you've had a positive experience with our customer service team. They really are great at what they do. We're working on adding more great features to Fishbowl to make it like the Boxstorm platform you used before. We're sorry for having to make that transition, but it will be worth it in the long run. You are wonderful. Thank you for your thoughtful review of Fishbowl. DK Diane K. COO Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Good technical support team" January 20, 2025 4.0 Generally, works great. Some little glitches have cause problems but the technical team has been super at getting us up and running again. Pros Fishbowl is easy to use and works well for a small business. Cons Because Fishbowl is easy to use, it is not as flexible as we would prefer at times. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Fishbowl Fishbowl is more user friendly and allows us to work with Quickbooks. Review Source Response from Fishbowl January 21, 2025 You are awesome. Thank you for your glowing review. As you noted, our technical team is happy to help whenever challenges arise. And we're making efforts to improve our software's flexibility by introducing new AI tools, custom reports, dashboards, and more. We'll aim to keep it simple, too, though you can get more flexible and complex if you like. SC Sebastian C. Network and System Administrator Food & Beverages Used the software for: 2+ years ### "Awesome Tool" May 1, 2025 5.0 So far, has been good, I have nothing to complain about, all of my workers also like the tool and the way it works Pros The support is very good compare to other tools for inventory, problems get solve fast Cons So far nothing, the tool seems to me like a very complex/simple at the same time to use, for the good way Review Source Response from Fishbowl May 2, 2025 This is glowing praise! Thank you for your review of Fishbowl. We're excited to keep serving you and your team far into the future. JE Jay E. General Manager Packaging and Containers Used the software for: Less than 6 months ### "Fishbowl New Customer" March 3, 2025 4.0 Our implementation specialist \[sensitive content hidden\] has been great to work with. He is knowledgeable and responsive. I have led multiple system go lives at other companies and unfortunately have not always had good experiences however this has been great so far! Pros The ability to integrate with Quickbooks and Shopify using API's has been great! So far the tools have worked much better than expected. The inventory management capabilities are giving us visibility into our organization that were necessary to continue growing our business. Cons We operate our own fleet of delivery vehicles. The mobile app does not allow us to integrate Fishbowl payments into the app and accept CC payments using Fishbowls own payment gateway. Also there should be an option to automatically add payment links to invoices rather than needing to manually add to every invoice. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Fishbowl Cost and ease of implementation. A total change from Quickbooks would have been very expensive and disruptive. Review Source Response from Fishbowl March 11, 2025 Thank you for sharing these valuable insights into how Fishbowl is working for you and what you need from it. I'll pass your words along to our developers to see about adding those features to Fishbowl in the future. It's helpful advice like yours that makes our software even better. Thank you again! CN Cynthia N. Owner Retail Used the software for: Less than 6 months ### "Fishbowl Reveiw" February 14, 2025 4.0 We could have used more training before going live. Pros I like the Sales Order Entry and Inventory. Cons I do not like the email process for emailing customer's order confirmations. The customer profile could be better with more contact information. Alternatives considered [Infor OS](https://www.capterra.com/p/119914/Birst/) Reason for choosing Fishbowl Fishbowl is easier for order entry and inventory. Switched from [Infor Distribution SX.e](https://www.capterra.com/p/181933/Infor-Distribution-SX-e/) The software Infor Take Stock is over 25 years old and very outdated. Review Source Response from Fishbowl February 28, 2025 Thank you for sharing your review of Fishbowl. We are making efforts to dramatically improve our onboarding experience so that wonderful customers like you will have all the training you need before you go live. We're also working hard to listen to concerns you have. If you'd like to share specifics about what you'd like to see in customer profiles and the email process, he or she will be happy to pass that along to our developers. Thank you again. CB Cindy B. Office HR Manager Machinery Used the software for: 2+ years ### "Great Experience! Highly recommend" April 15, 2025 5.0 Great! Very helpful and a seamless experience. Helpful instructions that were easy to understand. Pros Easy process. The information was easy to understand and nothing was lost once we came back up. Cons Nothing. Great experience! Review Source Response from Fishbowl May 2, 2025 What a glowing review! Thank you for your kind words about Fishbowl. We love hearing positive experiences like this, and we look forward to serving you for many years to come. CR Clara R. Business Manager Retail Used the software for: 2+ years ### "Support Assistance" March 18, 2025 5.0 5/5 star. I like they way when they know exactly what is the problem I am encountering. Pros the support system is very good and I only sent the screenshot for my fishbowl problem and the agent knows what is the cause of the problem Cons time difference, when I want to schedule a meeting or support assistant, I need to wait the time where the agent will be available to support me. Review Source Response from Fishbowl March 25, 2025 Thank you for your Fishbowl review. Our support team is really good at what they do, and we're so pleased to hear they were able to help you with the problem you were facing. We're always aiming to improve, and your feedback is quite beneficial. Thanks again for your thoughtful words. MK Madison K. Procurement Specialist Semiconductors Used the software for: Less than 6 months ### "Bowl Review" April 7, 2025 5.0 It been wonderful to use and I cannot wait to use it more in the future. Pros The easy use and understanding of how it functions Cons Logging in under different users is a little confusing with the admin account. Switched from [Genius ERP](https://www.capterra.com/p/105244/Genius-Manufacturing/) This is a newer more modern product, it has functions our other ERP did not and overall is more adapted to use with modern technology. Review Source Response from Fishbowl April 9, 2025 That is so good to hear! Thank you for sharing your glowing review of Fishbowl. We love offering user-friendly software that's easy to use and understand how it functions. And it's only going to get better from here. With Fishbowl, we aim to be much less expensive than ERPs while offering the same or better inventory management features. You are wonderful, and we can't wait to keep serving you in the future. PG Paul G. President Owner Construction Used the software for: 2+ years ### "Fishbowl inventory pros and cons" January 23, 2025 5.0 Happy with Fishbowl because it is, reliable, not buggy, and provide many functions and reports. Pros I like the way you can have multi layers of Bill of materials, I like the way you can choose to value your inventory between, Average, fifo, and Lifo. The support team is respectful and responsive. Cons The link between fishbowl and QB seems to have on going breakdowns. I wish there was a way to mass update the bill of material part costs from the bill of materials report. I wish there was a report to total the bill of material wieght. Review Source Response from Fishbowl January 24, 2025 Those are really good ideas for the updating bill of material costs and adding up weights! Thank you. I'll send those to our developers to see if those could be added in a future update of our software. You are great! You might just be able to create a custom report to total the bill of material weight through Fishbowl AI Insights. I recommend contacting your account executive to help you with that. Thank you for your wonderful review. AN Amir N. Project Manager Hospital & Health Care Used the software for: 2+ years ### "Fishbowl is getting better" March 31, 2025 5.0 Fishbowl is improving and has done more to help and support Pros the support is getting much better and faster Cons just send the zoom invite when you send the outlook invite initially read the comments in support Make your outlook agenda that is based on support ticket Review Source Response from Fishbowl April 9, 2025 We're so glad to hear that our efforts to improve are paying off. At Fishbowl, we've been working hard to reduce our support response times and make sure wonderful customers like you get the help you need when you need it. We'll keep getting better. Thank you for letting us know that we're on the right track. ZB Zamin B. Operational Coordinator Consumer Goods Used the software for: 1-2 years ### "Fishbowl meets our inventory needs." March 4, 2025 5.0 Pros There are two things I like most about Fishbowl: its versatility & customer support. Regarding versatility, it can fit a wide range of different needs specific to different business. Regarding customer service, the reps. are knowledgeable and they will stick with you patiently until your issues are solved & questions are answered. Cons The only con for Fishbowl would be that not everything in Fishbowl is intuitive. Staff must get training on how to use the Software. However, it's not difficult to learn, but you must know what you are doing. Review Source Response from Fishbowl March 11, 2025 We're delighted to hear that. Thank you for your glowing review of Fishbowl. We aim to provide the best customer support in the business, and we're so glad to hear that you've had nothing but positive experiences with our support team. We strive to provide excellent training resources, including training videos, written documentation, and implementation experts who can explain the software to your staff. We hope to keep being of service to you for the long term. You are great! 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