# Fishbowl Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Fishbowl the right Inventory Management solution for you? Explore 1087 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123794/omprompt/reviews --- Fishbowl 4.2 (1087) [View alternatives](https://www.capterra.com/p/123794/Fishbowl/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Fishbowl Ease of use 4.1 Customer Service 4.2 ## Pros and Cons in Reviews RP Ryan P Lead DesignerDesign, 2 - 10 employeesUsed the software for: I used a free trial. “My favorite thing about Fishbowl is that it is a powerful inventory and manufacturing management solution, especially for businesses that have outgrown basic systems like QuickBooks inventory.“ February 18, 2026 MR Matthew R Finance and Operations ManagementFood & Beverages, 2 - 10 employeesUsed the software for: Less than 6 months. “Well atleast in our case any data migration from a current ERP to a new dual system solution can cause risk and complexity with moving the data over.“ March 19, 2026 JM Jaisson M warehouse managerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: Less than 6 months. “We’ve been able to better track inventory, manage orders, and maintain more accurate stock levels, which has improved efficiency across the team. While there is a learning curve and some areas that could be more user-friendly, once the system is set up and processes are in place, it performs reliably.“ March 26, 2026 GH Grant H Director of Strategic OperationsRetail, 11 - 50 employeesUsed the software for: 6-12 months. “The HubSpot integration doesn’t support syncing actual Orders (only Deals), which limits CRM and sales alignment.“ May 21, 2025 JM Jaisson M warehouse managerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: Less than 6 months. “It provides strong visibility into stock levels, order status, and movement of goods, which helps keep everything organized and reduces errors.“ March 26, 2026 JO Jeff O OperationsMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years. “The application's integrations with third-party services exhibit inconsistencies, leading to occasional disruptions in functionality and requiring ongoing attention to maintain seamless operation.“ May 13, 2025 MM Manuele M CFOBusiness Supplies and Equipment, 51 - 200 employeesUsed the software for: 1-2 years. “Inventory Management: Fishbowl provides comprehensive tools to track, organize, and optimize inventory across multiple locations.“ December 31, 2025 JM Jaisson M warehouse managerLogistics and Supply Chain, 11 - 50 employeesUsed the software for: Less than 6 months. “At times, syncing and performance can lag, particularly when handling large data sets or multiple users.“ March 26, 2026 ## Showing most helpful reviews Showing 1-25 of 1087 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ethan C. ICT Support and Project Coordinator Food & Beverages Used the software for: 6-12 months ### "Good Old-fashioned Inventory Management Application" August 7, 2025 4.0 Like I mentioned before, it does the job just fine, so I give it a 4-star review. However, I had a really bad user experience, due to wrong data mapping by the jointed task force. Pros It’s a great user-friendly inventory management tool for Windows OS. Despite its UI looking old-fashion, it does the job just fine. Cons Personally, the old-fashioned UI. To elaborate, the UI looks like early 2000s Windows applications, which makes it look old. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) QuickBooks didn’t integrate well with WooCommerce, and also didn’t allow us to sell bundle products. Review Source JM Jaisson M. warehouse manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Strong Inventory Control with Room for Improvement in Usability" March 26, 2026 5.0 Overall, my experience with Fishbowl has been positive. It’s a robust inventory management system that has helped bring structure and visibility to our warehouse operations. We’ve been able to better track inventory, manage orders, and maintain more accurate stock levels, which has improved efficiency across the team. While there is a learning curve and some areas that could be more user-friendly, once the system is set up and processes are in place, it performs reliably. With continued improvements to usability and reporting, it has the potential to be an even stronger solution. Pros What I liked most about Fishbowl is how well it bridges the gap between inventory management and day-to-day warehouse operations. It provides strong visibility into stock levels, order status, and movement of goods, which helps keep everything organized and reduces errors. The ability to track inventory in real time and integrate with accounting systems is especially valuable. I also appreciate how customizable it is for different workflows, allowing it to adapt to our specific operational needs. Overall, it has helped streamline processes, improve accuracy, and make it easier for the team to stay aligned and efficient. Cons What I liked least about Fishbowl is that the system can feel a bit outdated and not as intuitive as newer inventory platforms. There is a learning curve for new users, especially on the warehouse side, and certain workflows require more steps than expected. Reporting can also be somewhat limited or difficult to customize without additional effort. At times, syncing and performance can lag, particularly when handling large data sets or multiple users. Overall, while it is a powerful system, improving usability, speed, and reporting flexibility would make it significantly better. Review Source AJJ Alicia Jones J. Logistics Administrator Semiconductors Used the software for: 2+ years ### "It's alright" September 3, 2025 3.0 In the beginning, I did not like it at all. However, as I learn how to work around its quirks, it is not so bad. It takes a lot of time, as mentioned it is not intuitive. Pros At first, there was not much I liked about Fishbowl. After many training hours and hiring a consultant to help with training, we are finally getting the hang of it. It is a very cost effective program compared to others out there. Cons It is overly complicated and not intuitive at all. I have worked with a number of inventory systems, a good one is hard to find that covers it all and well. If you do not have it set up properly in the beginning, it is a nightmare to figure out. Review Source MS Megyn S. Warehouse and Sales Admin Specialist Machinery Used the software for: Less than 6 months ### "Fishbowl review" January 16, 2026 5.0 Our overall experience with Fishbowl has been solid, though not without a few challenges. The system delivers strong functionality and integrates well with our existing processes, but some areas of the interface can feel less intuitive than we’d like. Certain workflows take extra steps or require more navigation than expected, which can slow things down during busy periods. Even so, their customer support team is consistently responsive and helpful, which makes a meaningful difference in day‑to‑day use. Overall, Fishbowl gets the job done, but there’s room for the platform to become more streamlined and user‑friendly. Pros Fishbowl has been a strong addition to our workflow. The easy integration with our existing systems has saved us time and reduced errors, and their customer support team consistently goes above and beyond to help. It’s been a reliable, user‑friendly solution for our inventory needs. Cons While Fishbowl offers strong functionality overall, the area we like least is the occasional complexity in navigating certain features and workflows. Some tasks feel less intuitive than expected, which can slow things down when we’re trying to move quickly. Their customer support helps bridge the gap, but there’s definitely room for the interface and usability to become more streamlined. Switched from [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Easier system for our needs and cost efficient switch. Review Source JF Jason F. Supply Chain Manager Automotive Used the software for: 2+ years ### "Always a great choice" March 30, 2026 5.0 I have integrated Fishbowl with 3 company's now over 10 years and always keep coming back to fishbowl. Pros User friendly, great team that can always help you through any questions or problems you have along the way. Cons Not being able to modify reports without buying addons. Would be nice to be able to customize reports more. Review Source CB Cynde B. Purchasing and Accounts Pharmaceuticals Used the software for: 2+ years ### "Overall good for the company " February 17, 2026 5.0 Overall the program is good. the AI reporting helps some. Still getting used to it, but it helps in some ways and hinders me in others. Customer service helps alot and they are always very helpful and kind. Pros It is very easy to navigate. I like that it is first in first out and the POs are easy to make for out needs Cons can't modify reports easily- would like to be able to build our own reports that reflect what we do here at our company for inventory purposes. Review Source FL Francois L. Finance Director Automotive Used the software for: 1-2 years ### "Fishbowl review" February 23, 2026 4.0 I have to integrate with QuickBooks, so Fishbowl is a solid option for the price. Not as flexible as I would have liked, but the customer service high standard makes up for it. Pros Customer support very reactive and helpful User friendly software interface Solid inventory management system Cons Not super flexible accounting wise: you cannot link a supplier to a specific Payable account for example. It is also complicated to customize the 3rd party documents (PO or Invoices) Review Source WD WILLIAM D. CONTROLLER Accounting Used the software for: 2+ years ### "AWESOMEJOB" March 6, 2026 5.0 Pros AWESOME IT EASY TO GET AROUND AND FIND THE INFORMATION THAT YOU MIGHT NEED TO MAKE A GOOD EASY TO USE HELPFUL Cons IT MAKE CORRECAWESOME IT EASY TO GET AROUND AND FIND THE INFORMATION THAT YOU MIGHT NEED TO MAKE A GOOD EASY TO USEIONS Review Source JA Jonathan A. Inventory Specialist Oil & Energy Used the software for: 6-12 months ### "Exceeds Expectations" March 17, 2026 5.0 Very satisfied with it. So far very good. We rely on Fishbowl to keep our inventory under control and we have over 100 products. Pros The program works well, it is fast and accurate. Great customer service, ability to be used by many coworkers. Cons I do not like when the server has an issue, it can take some time to get around to calling support and everyone has to wait around. Review Source ES Edgar S. IT Director Computer Software Used the software for: 2+ years ### "Fishbowl Support" March 30, 2026 5.0 Overall good, as IT Director, the product seems solid and its nice to have reliable support to leverage if i ever have any issues i cant resolve. Pros Anytime I have an issue i always feel confident i can call Fishbowl support and get the help to fix my issue on the call. They immediately remote in and we work through the fix, while also being educational so i can support it myself later if i come across the same issue. If the tech on the phone cant solve the issue, they get assistance from an engineer. But i always end up with a fix, and left with no concern if it will get fixed or not. Cons Backups filling up storage causing backups to fail until i manually login to the server and delete old backups. Maybe happens every other month, but i was told latest version has a fix to auto delete old backups so i no longer have to manually. Server seems to have minimal resources, so sometimes when i get in there to try and provide any support, it seems slow to navigate around in. Review Source PR Phillip R. Warehouse and supply specialist Banking Used the software for: Less than 6 months ### "Fishbowl is helping us to grow!" March 21, 2025 5.0 It has been fantastic! \[sensitive content hidden\] is extremely helpful and patient. Pros It gives us the tools we need to help our business grow to what we need for the future. Cons I would have liked multiple days per week so the information stayed fresher Switched from [Finale Inventory](https://www.capterra.com/p/149851/Finale-Inventory/) Did not have what we really needed and was not user friendly Review Source Response from Fishbowl March 25, 2025 Thank you for your enthusiastic Fishbowl review! We love helping businesses like yours grow by giving you the tools you need to manage your inventory effectively. We'll continue to provide great value to you much better than the competition could. MP Matthew P. Director of eCommerce Consumer Goods Used the software for: 2+ years ### "Detailed and effective IMS with excellent support, if a little rigid" March 20, 2025 5.0 Detailed and effective IMS with excellent support. Pros I've always had good experiences calling in and getting questions answered or issues fixed quickly. Cons Rigid design and workflows with little room for customization. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[SkuVault Core](https://www.capterra.com/p/139964/SkuVault/)[Linnworks](https://www.capterra.com/p/116088/Linnworks/) Reason for choosing Fishbowl robust native integration with quickbooks and relatively cheap compared to competition Review Source Response from Fishbowl March 25, 2025 Thank you for taking the time to review Fishbowl. Our customer support team is the best in the business, and it's wonderful to hear that you've had 100% positive experiences calling in and getting questions answered and issues fixed quickly. Perhaps your account manager could introduce you to Fishbowl AI Insights and our many custom-fields options to help you customize the software to your needs. In any case, we're pleased that you're able to use Fishbowl for your inventory management, and that you find it to be affordable and robust. DO Deborah O. Project manager Nanotechnology Used the software for: 1-2 years ### "Feedback on Fishbowl" February 25, 2025 4.0 I'd rate it an 8 based on comments. The support staff was extremely helpful when contacted for assistance. Pros Ability to attach files and add memos to sales orders. Cons Formatting of reports is difficult to work with. Limited reporting capabilities. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Desired a better inventory management system. Review Source Response from Fishbowl February 28, 2025 Thank you for taking the time to share your review of Fishbowl. That's very helpful feedback. You may want to talk to your account executive about Fishbowl AI Insights, which enables the creation of custom reports and much more. That might be just what you're looking for to overcome the limits in reporting capabilities. Thank you again. DM David M. President Chemicals Used the software for: Less than 6 months ### "Fishbowl Review" March 7, 2025 5.0 Very good. We are happy with it, and very happy with the consultants we are using. Pros How well it integrates with QB. Teh friendly technical support is a huge value. Cons The interface is not as intuitive as it could be. I do have some suggestions which I can share with them. Alternatives considered [ECI MarkSystems](https://www.capterra.com/p/226188/ECi-MarkSystems/) Reason for choosing Fishbowl Other products required we move away from QuickBooks which was too large of a change for our company. We wanted the features of fishbowl but not willing to move to a different accounting platform. Switched from [MISys Manufacturing](https://www.capterra.com/p/130378/MISys-Manufacturing/) Misys was very slow and cumbersome to use. Review Source Response from Fishbowl March 11, 2025 Yes, please! We'd love hear your suggestions on how to make the Fishbowl interface more intuitive. Could you please communicate them to your Fishbowl account manager? Then they'll be happy to pass them along to our developers. At Fishbowl, we're always looking to improve our software to better meet your needs. You'll be a huge help in that endeavor. Thank you for sharing how well Fishbowl integrates with QuickBooks. It's important for every business to use a good accounting solution. We're pleased that we can help you stay with QuickBooks while also gaining access to the advanced inventory management features you require. Thank you for your wonderful review of Fishbowl. Have a great day! PD Patrick D. Operations Manager Medical Devices Used the software for: Less than 6 months ### "Excited for Inventory Management" December 16, 2024 5.0 Looking forward to using Fishbowl, the tools that Fishbowl provides will reduce our tasks and allow us to do more work. Pros Having just begun using Fishbowl we are just getting started in appreciating all the functionality that it provides. A major factor is the ability to track lot numbers as well as serial numbers of our products. The implementation process was smooth and the training provided was excellent. Cons The addition of items to sales orders and purchase orders is different than previous experiences. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Fishbowl Fishbowl was more affordable and met our needs, where the other products had more features than we would use. Switched from [Odoo](https://www.capterra.com/p/135618/Odoo/) To meet a request of our accountants, Fishbowl integrates with QuickBooks Online which was essential Review Source Response from Fishbowl December 17, 2024 Welcome, friend! We're excited to grow with you as your business expands. It's wonderful to hear that Fishbowl's tracking methods are coming in so handy for you, and hopefully you'll soon get used to the new process for adding items to sales orders and purchase orders. Our Support team is happy to help you in any way they can, as you've already seen through the implementation and training process. We're glad that it went smoothly for you. It sure is nice to know that there are robust inventory management options that meet your specific requirements better and more affordably than an ERP. We're excited to keep meeting your needs as you grow. Thank you for your kind review! KJ Kelly J. HR and Business Manager Retail Used the software for: 2+ years ### "Love Fishbowl" May 16, 2025 5.0 been great- great customer service. We had a deadline of 10-15 days and still on schedule Pros Great product for inventory control. Ease of use- easy to train employees Cons I don't have any cons- used in previous employment and loved it- so moved new employer over Switched from [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Lightspeed was a terrible program for our business- just didn't utilize what we needed and what we were told it could do it didnt Review Source CB Christine B. Director of Business Systems Construction Used the software for: 2+ years ### "Fishbowl Review" November 26, 2024 4.0 Overall, Fishbowl has been able to help answer questions. I think some of the reports that we have to pay for should be included and are necessary for most companies to view. Pros Inventory and parts/products are easy to access. Cons The accounting/integration process. Customer statements don’t accurately reflect their account status. Credits not included and can’t be applied per remittance. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing Fishbowl Reporting seemed better. Inventory seemed easily tracked/historical movement. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) For a more robust inventory system and reporting availability Review Source JM Jacob M. Operations Manager Chemicals Used the software for: 6-12 months ### "Fishbowl Review" January 29, 2025 4.0 Pros I love that support is getting much faster and response times are lessening significantly. Support has been very beneficial. Cons Sometimes support personnel are not the "subject matter expert" or things that are suggested that would seem logical are missing. When you submit something to ideas@fishbowl, you do not hear back on a direction or response. Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing Fishbowl Ease of integration with Quickbooks. All other reasons, I am uncertain. Review Source Response from Fishbowl January 30, 2025 Thank you so much. You are very kind. We've been making dramatic changes in Support to lessen response times and make sure you get the answers you need in a timely manner. I'll check with those in charge of that email address to see if your requests are being received properly. I'm certain that they're eager to learn what features requests you are sending to make our software the best it can be for your needs. EH Emily H. Warehouse Manager Automotive Used the software for: 1-2 years ### "Warehouse Manager" August 25, 2025 4.0 Personally, I enjoy it, I think there is definitely a lot to improve on but I appreciate the constant updated. ERPs I had in the past did not have many updates if any. Pros The customer support was super helpful with technical issues. They were patient, called back when I couldn't figure out our phone systems. Cons The reporting can be better. Some reports are very modifiable which I enjoy but other are not. For example the label reports would be amazing if it wasn't trying to bring a label for every Oring under the same line. Review Source SK Sherine K. Quality Food Production Used the software for: 2+ years ### "Fishbowl makes it easy" November 19, 2025 5.0 I like how easy the navigation within Fishbowl is. Companies with not complicated processing methods find Fishbowl a great software solution. Pros Fishbowl is not complicated to use. It is user-friendly and finding information and navigation is relatively easy. Cons It is comparatively difficult to get correct information out of one report. Sometimes, I have to run multiple reports to get the information I need. Review Source SC Stephen C. General Manager Automotive Used the software for: 2+ years ### "5 Stars! best staff" November 12, 2025 5.0 I immediately am able to speak with a support rep who always has an answer to my problem. . Pros Super helpful staff . Cons N/A there is nothing bad about fishbowl . Review Source MB Marc B. Showroom Manager Arts and Crafts Used the software for: 1-2 years ### "Wonderful Customer Service" January 14, 2026 5.0 Excellent very satisfied with the program and the individuals who support you on the back end. What a wonderful team there in Orem Pros \[sensitive content hidden\] who helped saw my problem to the end and didn't give up even when new issue arose. He was patient and kind throughout Cons The only con ever is the long wait time when calling in to reach an individual. If it didnt take so long it would be perfect Review Source TD Tracy D. Office Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Good Product" November 4, 2025 5.0 Very good, the best part of all of this is the people are very friendly and helpful when it is needed. Pros Easy to use, great support when needed. No issues with keeping all our information secure, people are friendly. Cons Set up is a bit challenging. The cost to get help is a bit much, and it seems like there should be more set up included. Review Source MD Melissa D. Administrative Assistant Wholesale Used the software for: 6-12 months ### "Fishbowl Energy" January 27, 2026 5.0 I truly enjoy the program for all the integrations. It makes my life so much easier. You guys help me keep everything organized. Pros I love the inventory management and order syncing. This product integrates with all of our Stores and quickbooks. Cons I would like it to update a little faster, but I am not complaining. 15 minutes isn't bad. However, this is definitely what I like least. Review Source BK Beth K. Financial Accountant Food Production Used the software for: 2+ years ### "Great software" April 24, 2025 4.0 Fishbowl is a great software for a managing inventory, it provides a lot of detailed information. Fishbowl also has really helpful and knowledgable customer service. Pros Great inventory management software Great customer service Easy to follow the process of next steps to take Cons Doesn't have a lot of forecasting abilities using future sales to create Manufacture Order and a few glitches in receiving Review Source Response from Fishbowl May 2, 2025 This is very helpful feedback. Thank you for your Fishbowl review. If you'd like, you could bring up these concerns with your account manager, and they'll be happy to pass them along to our developers. It's input from amazing customers like you that helps us improve our inventory management software and give you the features you need. Plus, we would love to fix any glitches you have found in receiving. Thank you again for your review. We're pleased to serve you. Similar Products Featured