# IFS Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is IFS Cloud the right Enterprise Resource Planning solution for you? Explore 30 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/1238/IFS-Manufacturing/reviews --- IFS Cloud 3.9 (30) [View alternatives](https://www.capterra.com/p/1238/IFS-Manufacturing/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of IFS Cloud Ease of use 3.5 Customer Service 3.5 ## Pros and Cons in Reviews Grace A Marketing ManagerElectrical/Electronic Manufacturing, 51 - 200 employeesUsed the software for: 6-12 months. “I would give it a 7/10, and their customer support has been very hit or miss.“ March 16, 2026 ## Showing most helpful reviews Showing 1-25 of 30 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TH TJ H. Manager, ERP Projects Mechanical or Industrial Engineering Used the software for: 2+ years ### "IFS Applications" August 21, 2018 5.0 I would definitely recommend IFS! Pros IFS Applications software is very intuitive and very easy to use. There is so much functionality available in the software and the great thing is, if a field is missing on a certain screen, it is easy enough to create the field that either references another field in the database, or is a free form field allowing you to enter whatever data you want into it. Cons I really cannot think of anything that I do not like about the software. Occasionally, there is some data that I would like to see on a certain screen, but if it is not there, it is easy enough to add it. Review Source PP Pavan P. Safety & Quality Leader Food & Beverages Used the software for: 2+ years ### "This management system offers a wide variety of features and support to streamline supply chain inefficiencies " May 3, 2018 4.0 Pros The ability to track, locate and edit multiple stock sites within our warehouse. The ease of the search feature when searching for specific items, for example: tracking maintenance work orders not only by who the mechanic was who performed, but down to the minute by minute tracking of progress. Cons Search queries take long at times, and when they do take too long there's no "cancel" feature. This prompts several people to simply hard-close the program and reopen instead of waiting for the program to load. At times the program also freezes if too many features are accessed at once. Review Source JV Jana V. HR Director Information Technology and Services Used the software for: 2+ years ### "Not Built As HRIS" April 25, 2018 2.0 There better options (value for the money) at the market. Pros Our company is using one of the IFS modules as HR management SW - storage of emplyoee data across the division (12.000+ employees). The system is built for larger organizations, allows to keep history data, create multiple business entities and give access to different people for each entity. Cons Very low customization options, no employee self service access, no automated approval flows in the system, very user undfriendly interface. If you need a manual to be able to download a report, something is clearly wrong when it comes to UX design. Review Source RS Rich S. Controller/ERP Manager Aviation & Aerospace Used the software for: 1-2 years ### "Robust/Adaptable" August 21, 2018 5.0 I've never recommended any ERP system in my 25 years. I would recommend IFS. It is a solid system with a very powerful functionality and can be tailored to fit to almost any business environment. Pros Overall, IFS is a powerful system with a great deal of functionality. It is fairly easy to use, and to customize to specific company and user requirements. Cons The English used in the package at times is difficult to follow/understand. Customer support is well... Customer support and finding third party consulting firms is challenging, at least in the US. Review Source JG Jay G. IT Director Mining & Metals Used the software for: 2+ years ### "IFS has been a great experience" August 21, 2018 5.0 I would certainly recommend IFS to other customers. Pros We like the flexibility as well as the stability. IFS support has been great to work with. When we have worked with R&D, it's obvious that they care about the customer. Cons While it does not do everything the way we want it to, IFS is interested in making improvements so that it does. Review Source RB Roald B. Project manager work preparation Mining & Metals Used the software for: 2+ years ### "Bad advices from consultants" March 21, 2017 2.0 Pros Many functionalities that seem to do exactly what we want. IFS looks intuitive and together with the system manual you will be able to make some small steps yourselve. Cons Often bad advice is received, where the IFS consultants don't even know how their own system works. This ends up in our company investigating and testing ourselves how some functionalities work. Handling of bugs by IFS is not customer friendly, and even if they admit that there is a design mistake in their software it will be unlikely for them to solve it. Another big disadvantage is the lack of a large online, open community. Review Source MA Megan A. Controller Logistics and Supply Chain Used the software for: 1-2 years ### "IFS - interface with 17 countries" July 11, 2017 4.0 Pros IFS was a great software choice if you have multiple countries that you need to consolidate. The reporting module allows you flexibility to create reports. Cons There was a longer learning curve with IFS than software I have used in the past. When you are dealing with multiples entities there are many steps that you need to go through. Review Source EA Ebrahim A. Director Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "The best for high volume information processing" February 9, 2018 4.0 Pros User friendly Open database structure Ease of interface and integration Ease of automation Unlimited user-configurations and customized reports Availability of a wide array of features Cons Extremely costly to buy and maintain Slow customer support ticket processing Unavailability of local support Review Source JS Jeff S. Accountant Glass, Ceramics & Concrete Used the software for: 2+ years ### "One stop shop application" September 26, 2016 4.5 Pros Includes everything from opportunity to product delivery. When implemented properly, there is no need for outside programs to encompass all aspects of your business. Cons Not always user friendly, too many times if you don't have real good knowledge of the areas you are working with, you don't know how to solve problems because you don't know where the missing/invalid data resides. Review Source SC Sara C. IT Manager Aviation & Aerospace Used the software for: 2+ years ### "IFS is a very robust software. " September 22, 2016 4.0 Pros The vendor relationship is very good. I really enjoy the various user group meetings that are held. The product is fairly straight forward. Cons Our original implementation was rough. I don't feel like the consultants really understood our needs in order to help us move to our first ERP. Review Source VR Verified Reviewer Marketing Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Painfully Long Onboarding, but Now OK" March 16, 2026 4.0 I would give it a 7/10, and their customer support has been very hit or miss. We had to implement a lot of custom integrations and fields to get it to work for us. Pros We used non-Cloud IFS before and going to the Cloud version was not as painful as I thought it would be. The user interface is more aligned to what you would see on modern websites and SaaS sites, but with this modern design there is less information that can fit in one screen, causing excessive scrolling. Cons I am pretty sure I can no longer use Function keys. Furthermore, there are some fields which are now required that I do not remember needing to fill in previously (as we had used the non-cloud version before). Both of these items has caused a slowdown in my ability to extract information. Also I have difficulty accessing all the information I want to see in one screen (laptop). Better on desktop, but still clunky even with switching over to Table view and having a scrollbar. Review Source Federico A. CFO Banking Used the software for: Less than 6 months ### "Great solution for a Small / Medium Business" October 31, 2022 4.0 This solution really brought us some challenges but opportunities as well, we are currently evaluating its permanence in the company, so far so good. Pros It really works very well processing POs, monitoring assets, performing daily reports, we were also amazed how well it integrated with our other solutions. Cons Sometimes when preparing analytic reports, accessing old data can be challenging. Another improvement opportunity is that permission's workflow, it really does not make much sense, and we need to manually create one for every situation. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Epicor CMS](https://www.capterra.com/p/255450/Epicor-CMS/) Reason for choosing IFS Cloud When performing the cost / benefit analysis IFS Cloud came with the highest ratio. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We needed a robust solution to manage and control our order services and asset management. Review Source GD Gijs D. biomedical engineer Hospital & Health Care Used the software for: 2+ years ### "IFS making life easy" April 2, 2024 4.0 A tool to do my work well. It provides structure and quality to my tasks. Pros The software is very flexible. I don't have to adapt my processes to the software. But the software follows the processes. Cons The amount of options can sometimes be a bit overwhelming. Review Source VR Verified Reviewer Software Engineer Computer Software Used the software for: 6-12 months ### "Overall IFS Application Satisfaction" January 18, 2022 4.0 In my 3 years, I've never advocated an ERP system. IFS is something I would endorse. It is a strong system with extensive capabilities that can be adapted to practically any corporate setting. Pros IFS makes reporting simple and may be done in a variety of ways, including using the incorporated Excel export tool. Second, may utilize the Business Analytics functionality to create complicated states and feed specialized views nightly to avoid affecting your production environment while compiling and running complex SQL queries. Third, users may generate rapid reports using a set of built-in tools that are simple to use and understand, requiring no IT professional to be operational in an efficient manner. Cons Very few customization choices, no employee self-service access, no automatic approval routines in the system, and a user interface that is difficult to use. If require a manual to download a report, something is plainly wrong with the UX design. Review Source Burak C. Accounts Payable Analyst Telecommunications Used the software for: 6-12 months ### "IFS Applications is Perfect" October 16, 2020 5.0 Pros IFS Applications can be added into Microsoft Excel as an add-on and creates a separate tab of its own on Excel. All the reports that have been generated through IFS is customizable and transferrable to Excel as well. Cons There are not much cons but sometimes generating a report takes some time and if there is a slight connection lost, it becomes too slow and there is no stop/execute button to stop the action. Review Source Response from IFS October 22, 2020 Hi Burak, Thank you for sharing your experience of using IFS Applications. Your feedback is highly valued here at IFS. Kind regards, Rebecca Global Reputation Specialist at IFS MB Maria B. Consultant Management Consulting Used the software for: 2+ years ### "IFS - One Platform ERP System" July 1, 2022 5.0 Managing tax reporting and customer credit management. Pros This product provides ease of navigation and user friendly. It's robust in functionality and connectivity of multiple modules. Cons I have been a user and a consultant for this product and so far I like all its features Review Source William F. Enterprise Architect - Security Architecture Practice Lead Government Relations Used the software for: Less than 6 months ### "Very good however needs improvement" March 18, 2024 5.0 Have just started using Cloud version, before that the team used IFS applications but now the support has ended so the company moved to Cloud. Movement was smooth but some trainings were necessary. Pros Very useful with reports, both creating and modifying, faster than the cloud version, gets better each time. Integration is essential and works fine with Microsoft programs with every SAP products. Cons The company integrated IFS with SAP products, went well however minor issues are still occurring every time, especially migration of accounts. The daily usage is not very user friendly, navigating between modules are very confusing. Review Source JB John B. Director - Corporate Technologies Electrical/Electronic Manufacturing Used the software for: 2+ years ### "IFS user since 2008" August 21, 2018 4.0 As with any ERP, the best way to evaluate is to talk to other companies that use it. Make sure that you talk to the users, not just the IT department or the ERP owner. Pros Most of our departments are using it across the company. Financials, Manufacturing, Maintenance, Sales, Logistics, Engineering, etc. Good integration options and nice programming interface. Lots of development resources to continually make improvements. Last major version seemed like the biggest one so far. Cons Like many ERPs, the user interface has lots of things that users will ignore or IT has to hide. If you have a weird process that isn't the norm in the industry, it will take more work to implement it. Support has room to improve. Review Source VR Verified Reviewer Customer Service Representative Used the software for: Less than 6 months ### "I'm a new user, I've been using IFS since 6 month. " February 1, 2018 4.0 It really is a gold mine for a business. Every department can work on a single software to achieve all the goals of a company. Pros What I like the most about this sofware is that there are so many possibilities, Very complete software. Cons However, what I don't like about this software is that it is not easy to learn and to use at first. For exemple, you need to create pick list, then print pick list, then keep the pick list number and go in the print manager to finally get the pick list... it is not efficient. Review Source AS Ann S. Researcher Chemicals Used the software for: 2+ years ### "Consistently difficult for end users" February 6, 2020 2.0 Pros The software has a wide range of features and it's proven possible to integrate it into our systems for proficiency testing; services are now tied to prepayment. But the best thing about it is ceasing to use it for the day Cons As set up at this company, the user interface is appallingly hard to use and frequently generates incomprehensible error messages. Today's was "External projects must have an activity sequence" - on a pre-posting form that had \_no space for an activity sequence\_. That seems completely typical. Review Source BA Bryanna A. Master Scheduler Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Consider everything during implementation" August 21, 2018 3.0 I think IFS is a great tool for mass producers but if you custom manufacture anything then this is not the software for you. IFS works best for a standard product list with very little change. There is NO method for archiving information like a product option, customer, supplier, etc. so once something is entered in the system it is there forever and available as a selection. If your business has very little variables then this is probably the right system for you. Pros Good training options, support response if fairly quick. Once you learn to 'think like IFS' navigation is pretty easy. Cons Inflexible configuration and really only geared towards specific business types. Our custom manufacturing makes it really difficult to use many modules of the software adequately. There are a lot of things our implementation team either didn't adequately consider or configured incorrectly and we've been paying for it for a decade. Nothing is easily updated or changed and options in a drop down (or list of values) cannot ever be archived. No workflows exist in the system and permissions setup is a complete nightmare. Review Source LR Lee R. IT Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "A review from a Network Admin" September 26, 2016 3.0 Pros Once it is setup, it runs pretty smooth! I like that is a web base application Cons If I had one wish, I wish IFS could be either a SQL base or Oracle base product. Review Source JB Jonathan B. Maintenance schedueler Glass, Ceramics & Concrete Used the software for: 2+ years ### "IFS review" September 26, 2016 4.5 Pros its ability to capture data and have historical records. I Cons the most trouble I had is searching for past data. once I got more experience it is easier. Review Source LM Lynne M. Payroll Building Materials Used the software for: 2+ years ### "IFS user Payroll" September 26, 2016 5.0 Pros User Friendly, When help is needed they are available Cons There is nothing I do not like about the product. Easy to use. Review Source RM Rob M. Freight & logistics Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "IFS CLoud" December 6, 2022 4.0 existing software, mainly used by long standing employees as we integrate to a different system Pros Ease of access - Transferring manual data to produce freight rates was a simple process Cons Pricing per/consignment - found that it was too expensive compared to other services Review Source Similar Products Featured ## Related categories [Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/)[Logistics](https://www.capterra.com/logistics-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.