SmartRecruiters

4 / 5 31 reviews

Who Uses This Software?

SmartRecruiters serves customers globally in 21 languages. From the large enterprise to the small business looking for its first recruiting system, SmartRecruiters helps drive amazing hiring results.


Average Ratings

31 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SmartRecruiters
  • www.smartrecruiters.com
  • Founded 2010
  • United States

About SmartRecruiters

SmartRecruiters is a Talent Acquisition Suite with full functionality for recruiting and hiring. Eliminate tedious manual data entry, automate processes so theres no need to chase interviewers down to get feedback, and make sure all relevant information is available in one system. Give your recruiters day-to-day efficiency to focus more strategically on finding, engaging, and hiring the very best talent. Best for internal recruiting teams in organizations with 100+ employees.


SmartRecruiters Features

  • Assessments
  • Background Screening
  • Candidate Management
  • Collaboration Tools
  • Internal HR
  • Interview Management
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal

SmartRecruiters Reviews Recently Reviewed!

Easy

Oct 11, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like most, how easy it is to navigate and how simple the platform is for its users. Its very easy tool to utilize.

Still feels like a new system; company is making strides for improvement

Oct 11, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use for both our recruiters and candidates. Mobile applications was easier for users to adapt.

Cons: Reporting is still lacking, need to be able to report more with the system and less through the API's

No success in 2 months

Oct 06, 2017
2/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Good interface, it's free, but better to pay some sum of money and get at least something than pay nothing and get nothing.

Cons: Maybe SmartRecruiters is good for some concrete spheres, but not IT for sure. I have posted 3 jobs there and received no application during 2 months. Still hope that I can get at least one.

A simple, all-in-one place to screen and hire new personnel

Aug 08, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love being able to upload a new job posting and distribute to all major search platforms in just a few steps. The internal rating system is easy to use for screening candidates, and I love the fact that you can store private notes about each one right within their profile.

Cons: In the past, I've had difficulty with the Craigslist integration. The jobs did not publish, and I had to go directly to Craigslist to set up the listing. It would be nice if this feature were reliable, but Craigslist is not a high priority in our distribution.

Very streamlined recruiting software

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Everything is all centralized in one spot
- When you create a job posting, it sends it to a ton of sites for free without having to double post
- Email communication with applicants is all in one spot

Cons: - Some of the paid features a bit clunky
- Some of the settings are difficult to navigate for new users

Elite Software

Feb 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: By far the best recruiting software. 2017 is going to be well organized for Alexandria Yellow Cab!

PERFECT!

Feb 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Just wonderful ....Quick, simple to use, percise and efficient.

Recommendations to other buyers: Recruiter look no further this is what you need

Nice UI

Jan 24, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: Pretty good, could definitely use some more flexibility on the account settings as far as providers go.

Pros: Slick user interface, looks nice.

Good product for tracking candidates

Jan 06, 2017
5/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great for tracking and communication with candidates.

Cons: Some integration issues with other products. I wish the product automatically saved notes. I've lost notes after typing for 15 min many times!

Overall: I use Smart Recruiters to track and communicate with candidates. Integrates with other products. Some integration isn't soo seamless.

Recommendations to other buyers: None

Free Version Great for the Price BUT

Dec 09, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We are a very small recruiting agency and went with a free version of SmartRecruiters to start. It is an excellent value for the price (free). Allows you to post jobs, candidates can apply online and you can send and receive emails in the system. You can also assign ratings to candidates and type in any notes about the candidate.

Pros: The ability to send and receive emails in the system and keep a record of past emails for referral. The ability to take notes. You can move several candidates to a different stage in the pipeline at once.

Cons: The free version doesn't have email templates (except for Rejection letters). No customization in the free version. The paid version is too expensive for what you get compared to other systems, in my opinion.

Recommendations to other buyers: A great free product and I've heard good things about their next-level system, it just doesn't meet our needs any longer

Great Recruiting Platform for Medium Sized busineses

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Smartrecruiter is an amazing piece of technology written by recruiters for recruiters. It's flow process is intuitive and allows you to design your own recruitment process as well as put in place job and offer approval processes. It's great for managing candidates through a process and to store into future pipelines as necessary. It allows you to upload and store resumes as well as build different job and offer templates you can share with candidates. It has built in 360 Outlook integration which is great for setting up candidate interviews with hiring managers.

Pros: ease of use ability to design own recruitment process build out approval processes (job and offer) Resume uploads keyword search multiple offer and job templates Very reasonable cost

Cons: Hard to create some customizations SSO was not doable in our case Reporting not that robust

SmartRecruiters makes hiring easy

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I LOVE SmartRecruiters. Never before have I had all my hiring managers and teams truly involved in the recruiting process. No only do our teams use the product they actually like using the product. The real-time collaboration makes decisions quick and seamless. We are also able to tie in all of our assessments, reference checks, and background checks throughout the process. Tired of sending paper offers and having to wait for everyone to scan them? We were too, but SmartRecruiters has an amazing integration with DocuSign. Thank you for finally making a product that works!

Pros: - open apis - easy UX/UX - marketplace with over 250 partners - built-in analytics - easy job marketing - great calendar integration (we have gmail) - great customer success team

Cons: - some ATS elements are missing (follow-up reminders, recruiter love, etc.) - analytics could be better for recruiter productivity and tracking

Recommendations to other buyers: Drop your old TA/Recruiting systems and get SmartRecruiters.

Smart Recruiters is Smart

Nov 02, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I love that it has a free version to aggregate jobs and post on social media. It is easy to use, and easy to use the paid version as well. I highly recommend Smart Recruiters and think it is a Smart Solution.

Pros: I love that it has a free version to aggregate jobs and post on social media. It is easy to use, and easy to use the paid version as well. I highly recommend Smart Recruiters and think it is a Smart Solution.

Cons: Wish there were more options for free. they use to have a free Career page for facebook but it is now only with the paid version

Recommendations to other buyers: love it. use it.

Beautiful interface - easy to use!

Nov 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: SmartRecruiters is very easy to use. Took me very little time to figure out all of the functions and get comfortable with the software.

Pros: Ease of use - pretty interface - it helps to have something nice to look at when you are a recruiter looking at an ATS all day!

Cons: I do not like that notes on candidates are not automatically viewable to all.

So simple to get started!

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: The ease of SmartRecruiters makes you want to continue to post and update. From putting in your organization's information to then people able to spread it on multiple sites - it not only saves you money, but also a huge amount of time.

it was a great experience i would recommend this to anyone looking for

Sep 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: i like the way you can easily use the product and navigate the system, I FOUND IT TO BE A GOOD RESOURCE i like the way it is set up and how the product is able to help me in my day to day needs,

Cons: i found everything pretty great, but with everything there is always room for improvement

Recommendations to other buyers: take your time when going through it, make sure you really look through everything, this can really benefit any company fill jobs and help recruit for your company!

Liked it better when it was free

Sep 06, 2016
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Pretty intuitive and like that it connects everyone involved in the hiring process in one central location.

Cons: Depending on features purchased, it can be cost prohibitive for smaller companies.

Recommendations to other buyers: Understand all of the features and functionality you are paying for from the system to ensure that it is money well spent.

Awesome Software

Sep 02, 2016
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Haven't used it for too long but did a trial and it looks great. Very easy to use and work in. Easy to see different notes, contact numbers, resumes, and other information that is beneficial to the hiring process.

Cons: Wasn't too much wrong from what I saw. Ran smoothly, easy to look at and navigate through. Could have a few tweaks with inputting information, but nothing too big.

Recommendations to other buyers: Evaluate other softwares before downing one. You will realize which company offers more for the price, and which ones are the easiest to use.

Has Potential to Improve

Aug 25, 2016
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Very customizable & I like that you can copy reqs for similar job postings. I like the notifications "Bell" icon, letting me know new applicants for my reqs.

Cons: It glitches a lot. There have been so many times that I try to update the status of a candidate, along the hiring process, and I cannot. Sometimes I would get a message saying that the candidate no longer existed or it would revert back to a previous status.

Recommendations to other buyers: Different system work for different people. Smart Recruiters is mainly user friendly, but has a lot of kinks to work out. I would recommend everyone try the system and see if it works for them.

Not efficient for mass scale recruiting

Aug 09, 2016
2/5
Overall
3 / 5
Ease of Use
1.5 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I like that Smart recruiter is simplified and clean in presentation.

Cons: In terms of organizing 1) applicants can see where they are in process 2)Filters not appearing correctly and it will not add correct filters for my cities even when I add ┬┐my Active┬┐ sometimes I can not see my reqs 3) The candidates know where they are in the process. They also know that if I move them over to another rec. I'm not comfortable with this. 4) Sometimes they don't upload everything from the resume, nor even upload the resume at all. 5) Too much notifications. I'm running out of space for my email account.

Recommendations to other buyers: This software is efficient for companies that require small scale recruiting.

Great for posting to multiple locations in one click.

Jul 29, 2015
4/5
Overall
4 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use interface. Hiring Managers love it. Excellent at posting jobs to multiple boards and locations with a single click. I love the Hire Loop which gives me visibility into all activities on jobs and candidates in one place. I think SmartRecruiters is a great tool. Customer account management and customer support are top-notch. From the Hiring Manager's perspective, it's perfect.

Cons: Difficult setup for 3rd-party recruiters. Difficult getting any kind of data from the tool although I know this is being worked on. Offer Approvals, system emails, and administrative setup. Can only opt-out of emails at a high level, so if on a hiring team, you get emails for all jobs or none.

Recommendations to other buyers: Think long and hard about your 3rd party recruiters. If you use a number of them and seemingly add more regularly, be prepared to have to wait some time from invitation to being able to assign them jobs. It's all about your company and culture and fit. This is a great tool for organizations that don't have a ton of process around it and allow their hiring managers to run the show.

Not good for third party recruiters

Jul 07, 2015
4/5
Overall
5 / 5
Ease of Use
1.5 / 5
Features & Functionality
1.5 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
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Pros: Easily pushes job to external job postings sites and lets you track where your hires come from. Also, great mobile platform and great price as well for what you get.

Cons: The software is pretty but unfortunately won't work for a third party staffing firm/recruiter since you can't send resumes to other people through the system.

Recommendations to other buyers: If you're a corporate recruiter who needs easy access to job posting platforms all on one site, it is great. But, if you need to send resumes to people outside the system (like clients), then it won't work unfortunately.

Great ! Best system on the market. ....high tech and easy to use!

May 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I love the ability to network with other recruiters, the informative webinars mobile site, and sourcing at your fingertips.

Every Recruiter or HR person should try SmartRecruiters!

Apr 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The SmartRecruiters platform is seamless. I love that I can create a job posting and post it to a host of job boards, then pay for it in one simple step. SmartRecruiters will also post the job on a host of free sites. Our hiring Managers can access the system easily with minimal training. Candidates can apply quickly via their mobile devices and it is simple which attracts more candidates. If I ever have a question, their priority support responds immediately and resolves any issues. Bottom line is SmartRecruiters saves me time and money and makes my job easier.

Cons: Nothing. The team at SR listen to my needs as a customer and work to give a solution for all customers. The system has only been even more perfected over time.

Recommendations to other buyers: I recommend every Recruiter or HR person seeking a way to attract candidates, give SmartRecruiters a try. You will attract candidates and have everything organized. Communicating with those candidates and tracking them is streamlined, allowing you to move onto other tasks at hand. Plus the bottom line to every organization is saving money, and using the SmartRecruiters system will do that for you.

Good product but wish they would notify users of new changes

Mar 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a free tool and is simplified. The best part is the social media that you are able to post jobs to in one click. Older ATSs do not have that option.

Cons: I've been using since 2009 and they have made several changes since. The flow is starting to look cluttered.

Recommendations to other buyers: Make sure it fits your business needs. If you are a recruiting firm, you would be looking for more add-ons. However, with the paid service, you are able to customize all of it.

Not So Smart

Mar 15, 2015
1/5
Overall
1.5 / 5
Ease of Use
1 / 5
Features & Functionality
1.5 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: Leaving. The struggle was we purchased a system intended for internal recruiters of an organization. We were external recruiting group, so the system did not work.

Cons: We were oversold - the software may work for internal Recruiters, but it doesn't work for Staffing or external recruiters. We could not set up a client without there system "inviting" the client to participate. We were unable to send resumes through the system. Instead we were instructed to send it via email. How would we track our resume submission? There's no resume parsing from an email. It's not so Smart

Recommendations to other buyers: If your an external Recruiter or Staffing Firm, this software won't work for you.

Great Applicant Tracking System

Mar 11, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: When the sales team contacted me they were helpful and not sales-y. When we went through the demo, I saw exactly the features that I was looking for in an ATS.

Cons: Nothing bad to say so far, but I have only been using the product for 6 months.

Recommendations to other buyers: Whatever you think about your vendor or their technology, you have to make sure your team is happy with it. They're the ones using it!

Amazing platform for finding and managing talent

Jan 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've used many talent management and recruitment apps before, but SmartRecruiters is by far the easiest to use, most comprehensive, and overall most advanced platform out there for finding and recruiting the best candidates.

It's easy to post jobs across a number of sites, manage in-bound talent, work together as a team to screen candidates, and ensure the people applying for jobs have a smooth and awesome experience.

For our company, SmartRecruiters has been a godsend.

Love SmartRecruiters

Jan 29, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It's super easy to use from your MacBook, tablet or phone. It's saving us a ton of time in promoting new positions and managing the hiring process. We love it!

Wouldn't waste my time

Dec 17, 2014
2/5
Overall
4 / 5
Ease of Use
2.5 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
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Pros: It's simple and easy to use.

Cons: I'm very disappointed in Smartrecruiters.com. We have been using the system for 5 months now with our 76 person team. We have spent countless hours uploading information for our team and over 1,000 candidate's information is gone. We woke up this morning to having our entire team being on the standard program and over 300 job orders/1,000 candidates were deleted without any notice at all.

Recommendations to other buyers: Contact the company that you are working for before deleting countless hours of work.

Awesome and intuitive CV and application management system

Aug 13, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and isn't too bloated. It's online, so it requires no installation or support. It's cheap compared to equivalent products.

Cons: The country and city selection is a bit weird. Some cities are not relevant if the country is small (like Malta).

Recommendations to other buyers: Try it. See for yourself. I tried seven different online-based tools, and this was by far the best.