# Stripe Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Stripe Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more.

Source: https://www.capterra.com/p/123889/Stripe/

---

# 

 Stripe Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Stripe

## What is Stripe?

Stripe is a financial infrastructure platform that provides online payment processing and commerce solutions. The system offers APIs for payment acceptance, recurring revenue management, payouts, and financial automation enhanced by AI tools. Stripe's platform includes fraud protection through Radar, subscription billing capabilities, automated tax compliance, and custom reporting via Sigma. The service integrates with various business tools while providing customizable UI components and developer-friendly APIs. For technical teams, Stripe delivers intuitive APIs that enable quick deployment and scaling of payment infrastructure. Businesses without development resources can utilize low-code and no-code options such as Checkout and Payment Links. The platform supports multiple currencies and allows businesses to select specific capabilities from its modular suite, making it suitable for international operations requiring secure, scalable payment processing.

## What is Stripe used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/)[Currency Exchange](https://www.capterra.com/currency-exchange-software/)

Recognitions

Shortlist

Overall rating

Based on 3,356 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

4%

Pros & cons

Extensive integration ecosystem

Comprehensive payment security features

Inconsistent fraud prevention and holds

Challenging chargeback handling

Starting price

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Payment Processing / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Stripe alternatives

Highest Rated

[4.7 (683)](https://www.capterra.com/p/162588/HoneyBook/reviews/)

Starting price

$36.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (142)](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.2 (2,054)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,316)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/123889/Stripe/alternatives/)

## FAQs about Stripe

Overview

### What problems does Stripe solve?

Stripe solves the friction of launching secure online payments, recurring billing, and donation collection across websites, apps, and fundraising tools. It reduces manual setup, disconnected payment systems, fraud concerns, and weak reporting. Ecommerce teams, developers, nonprofits, finance staff, and small business owners benefit most from its integrations, customizable APIs, and fast onboarding.

Answer based on 1802 reviews

Overview

### Which roles and teams benefit most from Stripe?

Stripe is most used by business owners, founders, and executives who need to launch payment operations quickly, manage revenue, and track transactions. Developers and engineering teams benefit from its APIs for integrating checkout and subscriptions, while office, project, and operations managers use it to streamline billing, invoicing, and payment administration.

Answer based on 3311 reviews

Overview

### What company size and industries is Stripe built for?

Stripe is used primarily by small businesses, which make up 89% of reviewers, especially in Marketing and Advertising at 11%. It also fits online retailers, SaaS companies, marketplaces, AI companies, platforms, crypto businesses, creator economy platforms, and global enterprises, with additional reviewer concentration in Computer Software at 8% and IT Services at 6%.

Answer based on 3356 reviews

Features and Usability

### What are the key features of Stripe?

Stripe includes core payment processing for online payments, ACH and credit card processing, plus recurring/subscription billing and invoicing tools. Differentiating features include a developer-friendly API, payment links, multi-currency support, fraud detection, and integrations with accounting, CRM, ecommerce, and booking platforms through its dashboard.

Answer based on 2277 reviews

Integrations

### Which third-party tools and platforms does Stripe integrate with?

Stripe integrates with over 100 third-party tools and platforms, with common connections to PayPal, WordPress, WooCommerce, Shopify, Squarespace, Xero, ClickFunnels, and Wix. Reviewer mentions center on ecommerce site builders and accounting tools, while the catalog also shows broader support for platforms such as BigCommerce and Chargebee.

Answer based on 1459 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Stripe?

Stripe is fairly quick to onboard for teams handling basic payments, especially when using integrations and its clear dashboard. Training typically relies on webinars, videos, and documentation. Reviewers say volunteers, frontline staff, and admins learn core tasks quickly, while nontechnical users and teams configuring APIs, webhooks, or custom setups need more time.

Answer based on 79 reviews

Getting Started and Support

### What customer support options does Stripe offer, and how do users rate the experience?

Stripe offers email/help desk, FAQ/forum, a knowledge base, 24/7 live representatives, and chat. Users often describe support and documentation as helpful, knowledgeable, and reasonably fast, especially for setup and technical questions. However, some report inconsistent agent quality, delayed responses on urgent issues, and frustrating account or dispute-related resolutions.

Answer based on 707 reviews

Security

### How does Stripe handle data security and access control?

Stripe uses encryption, PCI compliance, tokenization, two-factor authentication, login verification on new devices, customizable 3D Secure rules, and fraud screening that flags risky transactions and supports user verification. Reviewers also note stricter authentication, lengthy verification, account holds, and limited privacy customization can create friction.

Answer based on 223 reviews

Payment processing

### How well does Stripe handle payment processing?

Stripe handles online payment processing well for many businesses, especially ecommerce stores, freelancers, and SaaS teams. It supports cards, ACH, invoices, subscriptions, payment links, and multiple currencies through a clean dashboard and flexible integrations. Some small businesses report payout holds, verification issues, or slower fund access when support is needed.

Answer based on 2277 reviews

## Who uses Stripe?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 184 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 184 reviews

Administrative

22%

Administrative

22%

Entrepreneurs/ Owners

13%

IT & Software Development

12%

Health & Medical

11%

Others

42%

Top industries

Based on 184 reviews

Real Estate

22%

Computer Software

21%

Health, Wellness and Fitness

21%

Information Technology and Services

18%

Other

18%

## Pros and Cons

Extensive integration ecosystem

91% positive reviews out of 803

Most reviewers indicate integrations are seamless with various platforms, simplifying setup and expanding business capabilities.

Nedim M.

Digital Marketing Manager, 2 - 10 employees.

"Easy to integrate and works nicely with websites, making it accessible for businesses of all sizes."

Inconsistent fraud prevention and holds

70% negative reviews out of 195

Most users report fraud prevention sometimes triggers unnecessary holds, lacks transparency, and offers limited merchant protection.

Frank C.

Owner, 2 - 10 employees.

"We were dealing with fraudulent credit card disputes for almost $50K in charges and they did not help at all."

Comprehensive payment security features

91% positive reviews out of 179

Most users report security and access control offers strong encryption, compliance, and safeguards for sensitive data.

Kaleena L.

Sr. Communications Consultant, 10,001+ employees.

"It supports various ways to pay for goods or services and its encrypted system is trustworthy and reliable."

Challenging chargeback handling

61% negative reviews out of 120

Most reviewers find chargebacks difficult to contest, with high fees and limited support for dispute resolution.

Flexible donation management tools

90% positive reviews out of 63

Most users comment donations are easy to process, track, and support recurring gifts with nonprofit-friendly rates.

Anonymous User

Vice President, 2 - 10 employees.

"Stripe directly integrates with all of our fundraising systems, making it easy to accept credit cards for donations, merch, or any other revenue stream."

Limited international accessibility

71% negative reviews out of 65

Most reviewers describe country availability as restrictive, preventing businesses in many regions from using the platform.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Payments

4.7 (839)

63.17% of 839 reviewers that rated this feature as important or highly important

It gives you the ability to accept payments online through various channels, supporting multiple payment methods and currencies. Users think Stripe’s online payments are reliable, easy to integrate, and secure, with a smooth checkout experience and real-time payment notifications.

Debit/Credit Card Processing

4.6 (757)

64.07% of 757 reviewers that rated this feature as important or highly important

With this capability, you can accept a wide range of debit and credit cards quickly and securely, including Visa, MasterCard, Amex, Apple Pay, and Google Pay. Reviewers appreciate the seamless experience, fast processing, built-in fraud protection, and easy integration with websites and POS systems.

Payment Processing

4.5 (710)

57.32% of 710 reviewers that rated this feature as important or highly important

Stripe offers a smooth, fast, and reliable way to process payments, supporting cards, wallets, and recurring billing. Reviewers appreciate the easy setup, transparent fees, real-time receipts, and broad integration options, noting that payment processing is central to their business operations.

Data Security

4.6 (667)

63.27% of 667 reviewers that rated this feature as important or highly important

With this aspect, Stripe ensures sensitive payment data is encrypted and protected, offering PCI certification and two-factor authentication. Reviewers indicate they feel confident in Stripe’s robust security, highlighting peace of mind, regulatory compliance, and no reported breaches or data leaks.

Payment Fraud Prevention

4.5 (611)

61.21% of 611 reviewers that rated this feature as important or highly important

It helps you minimize fraud risk with real-time alerts, customizable rules, and machine learning tools. Some reviewers find Stripe’s fraud prevention effective and confidence-building, though a few mention occasional false positives or challenges with dispute resolution.

Mobile Payments

4.6 (464)

52.80% of 464 reviewers that rated this feature as important or highly important

Clients can submit payments via mobile devices

Stripe 40 features

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Track and manage adherence to policies for any service, product, process, or supplier

Financial system that helps create and manage physical/digital credit cards and track transaction activities

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Accept and process cryptocurrency transactions such as Bitcoin

Assembly of graphs and charts for visualizing and tracking statistics/metrics

With this aspect, Stripe ensures sensitive payment data is encrypted and protected, offering PCI certification and two-factor authentication. Reviewers indicate they feel confident in Stripe’s robust security, highlighting peace of mind, regulatory compliance, and no reported breaches or data leaks.

With this capability, you can accept a wide range of debit and credit cards quickly and securely, including Visa, MasterCard, Amex, Apple Pay, and Google Pay. Reviewers appreciate the seamless experience, fast processing, built-in fraud protection, and easy integration with websites and POS systems.

Electronically collect payments for goods or services

Generate reports to assess the financial performance of an organization

Identify and prevent suspicious activity

Transactions that typically involve face-to-face interactions between the payer and the payee

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Access software remotely via mobile devices

Clients can submit payments via mobile devices

Manage and handle various international currencies

Process payments via multiple modes directly through the application

It gives you the ability to accept payments online through various channels, supporting multiple payment methods and currencies. Users think Stripe’s online payments are reliable, easy to integrate, and secure, with a smooth checkout experience and real-time payment notifications.

Allow customers to make a partial payment on an invoice and track remaining debt

It helps you minimize fraud risk with real-time alerts, customizable rules, and machine learning tools. Some reviewers find Stripe’s fraud prevention effective and confidence-building, though a few mention occasional false positives or challenges with dispute resolution.

Send clickable links via text or email to collect payments from customers

Stripe offers a smooth, fast, and reliable way to process payments, supporting cards, wallets, and recurring billing. Reviewers appreciate the easy setup, transparent fees, real-time receipts, and broad integration options, noting that payment processing is central to their business operations.

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Accept and process customer payments for products or services using hardware and software

Upload, track, and submit receipts in a central database

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Reports specific to sales analysis for trends and strategies

Online portal through which end users can access the system, manage tasks, or obtain information

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage, record and track all business exchanges in form of money and its related interactions in the system

Monitor or audit historical and current transactions to analyze customer account activities

Get Advice

We can help you find the software with the features you need.

Features

4.5 (3,336)

4.5

Based on 3,336 reviews

## Pricing

Value for money

4.3 (2547)

[View pricing plan details](https://www.capterra.com/p/123889/Stripe/pricing/)

Standard

2.9% + 30¢

It includes:

-   3% for cards issued outside India
-   Pay-as-You-Go Service

Custom

Contact vendor for details

It includes:

-   Multi-product Discounts
-   Country-specific Rates

Value for money

4.3 (2,547)

4.3

Based on 2,547 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (2296)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (2,296)

4.2

Based on 2,296 reviews

## User reviews

Overall rating

4.6

Based on 3,356 reviews

Filter by rating

5(2466)

4(647)

3(119)

2(27)

1(97)

Mentioned topic

Sorted by most recent

AJ

Amanda J.

Mental Health Provider

Hospital & Health Care

### "Stripe is Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 17, 2026

Positive! It's a built in payment system that functions perfectly 90% of the time and I like that I can direct where the taxation appears via the client or clinician's end of things.

Pros

I like its built in data provided through my EHR platform that makes it easy to run credit cards and pulls up invoices with no glitching. There's mobile accessibility via EHR app so people can upload card payments on the go.

Cons

Sometimes it has trouble recalling an invoice if the card information is delayed and then there's a roundabout way to solve the issue but it just takes some extra clicking.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

John J.

CEO

Management Consulting

### "Stripe- works solid for small businesses"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 16, 2026

overall, I'm right in the middle...between the difficult setup, to the lag in getting payment, eh, but it works very good and my customers are comfortable with it, so it's not all negative at all.

Pros

Stripe is great at allowing my customers to pay online for their bills. I like that it seems secure and the customer's data is secure and safe as well.

Cons

The integration into the website form was extremely difficult, but once it is setup it works solid. Also, you have to wait 2 days to get paid, yet my old processor paid next day, so that takes some adjustment- not a deal breaker, but is it really necessary? They just offered next-day payment, but you have to pay extra to get it! That seems unfair to small businesses.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

Mitesh V.

SSE

Information Technology and Services

### "Powerful APIs with a smooth integration experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 9, 2026

my experience with Stripe has been excellent. We use it to integrate online payments into applications, and the development experience has been smooth from testing to production. The dashboard is intuitive, transaction tracking is straightforward, and regular platform updates continue to add useful functionality.

Pros

I like most aboutStripe is how developer-friendly it is while still offering powerful payment capabilities. The API is well designed, the documentation is easy to follow, and features like webhooks, test mode, and Stripe Checkout make integration much smoother. It also supports multiple payment methods, which makes it a good fit for different business requirements.

Cons

I havent face any major issue while working with Stripe. If I had to mention one area for improvement, some advanced features can take a little time to understand when you're implementing more complex payment flows. Other than that, the platform has been very reliable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DS

Daniel S.

Manager

Automotive

### "Works for my car lot"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

July 8, 2026

For a dealership like mine Stripe has been a solid tool for taking deposits and payments without needing a bulky point of sale system. It is reliable most of the time and customers seem comfortable using it since it feels familiar and secure. The fees and occasional payment holds are the main drawback but for the convenience of taking payments remotely and keeping everything organized in one dashboard it has been worth using. I would recommend it to another small dealership owner as long as they go in knowing the fees will eat into bigger transactions a bit more than they might expect.

Pros

I run a small used car dealership and started using Stripe mainly to take deposits online for vehicles before customers came in to finalize paperwork. Setup was honestly a lot easier than I expected. I was worried it would take a full day of messing around but I had it connected to my website within an hour. Customers can put down a hold on a car remotely which has genuinely saved a few sales since people can act fast before someone else buys it in person. The dashboard makes it simple to see who paid, how much, and when, without me having to dig through emails or texts trying to remember who sent what. I also like that I can send a payment link straight to a customer’s phone if they are not near a computer, which happens a lot in my business since people are usually calling from the lot or from home.

Cons

The fees add up more than I expected once you are dealing with larger transaction amounts like vehicle deposits or full payments. A 3% fee on a $2k deposit is a lot different than a 3% fee on a normal online purchase. Customer support can also be slow when something actually goes wrong and in car sales timing really matters. Waiting on a support ticket while a customer is standing at the counter is stressful. There have also been a couple of times where a payment got flagged for review and took a day or two to clear, which is not ideal when someone is trying to buy a car same day.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BT

Brianna T.

Founder

Writing and Editing

### "Convenient service but a little costly "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

July 2, 2026

Pros

Makes payment processing easy for direct purchases online. User-friendly and allows for multiple payment options.

Cons

I don't like the fees that are charged to the business in order to process payments. I find them to be high.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JS

Jackie S.

Self-employed

Retail

### "Still a Great Processor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2026

Pros

Everything is working as it should, I haven't had any issues with the platform and it is really cost effective

Cons

I still have the same feelings as I did before so nothing much has changed since my last review that I gave

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

Jamie H.

Freelance Photographer and Graphic Designer

Education Management

### "Reliable Online Payments"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2026

Pros

Stripe is really convenient for managing online payments. The integration went pretty well and it works great. You get a lot of options and it stays reliable.Stripe is really convenient for managing online payments. The integration went pretty well and it works great. You get a lot of options and it stays reliable.

Cons

After that, you still need to have at least some technical knowledge to use it properly Stripe of true.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EW

Erica W.

Director of Accounting

Non-Profit Organization Management

### "Stripe Payment Processing Platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 25, 2026

While I have experienced some delays in fund releases and challenges reaching a designated point of contact, my overall experience with Stripe has been positive due to its ease of use and reliable payment processing.

Pros

The platform is straightforward and user-friendly, with consistent and dependable payment processing.

Cons

Delays in fund disbursement, combined with the lack of a designated contact for issue resolution, may lead to cash flow challenges for some businesses.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Jennifer J.

Practice Manager

Veterinary

### "BEWARE! Stripe will steal your money"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 25, 2026

WARNING TO SMALL BUSINESS OWNERS: STAY FAR AWAY FROM STRIPE Our experience with Stripe has been nothing short of a nightmare. We are a small, privately owned veterinary hospital that has spent years serving our community and caring for people's pets. Despite operating a legitimate business with documented transactions, Stripe suddenly withheld and removed nearly $7,000 from our account, placing a significant financial burden on our practice. What makes this situation even worse is the lack of meaningful support. Trying to get answers felt like running into a brick wall. We received generic responses, little transparency, and virtually no accountability while thousands of dollars that our business depended on remained inaccessible. For a small business, $7,000 is not a minor inconvenience. That money pays employees, covers medical supplies, supports patient care, and keeps the doors open. The fact that a company with Stripe's resources can freeze or remove funds while providing inadequate communication is deeply concerning. If you are a small business owner—especially a veterinary clinic, medical practice, or family-owned company—think very carefully before trusting Stripe with your payment processing. Based on our experience, the financial risk is simply too high. We expected a payment processor. Instead, we got stress, uncertainty, and thousands of dollars tied up with little explanation. We would never recommend Stripe to another small business.

Pros

There is not one single pro I can give Stripe. The only reason we "chose" stripe was because our PIMS, Daysmart, selected this company and recommended it.

Cons

Shady, incompetent, non-responsive, criminal, automated, outsourced, slanderous, no support, unbearable wait times with call centers who have no knowledge, empathy or understanding.

Switched from

[CardPointe](https://www.capterra.com/p/207548/CardPointe/)

Our PIMS, Daysmart, integrated with Stripe and highly recommended we switch

Alternatives considered

[PetExec](https://www.capterra.com/p/92864/PetExec/)

Reasons for choosing Stripe

We had no choice as this was the system that our PIMS uses

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MM

Marcos M.

Founder

Media Production

### "Best Software for Business Payments"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 14, 2026

my experience with Stripe is nothing but amazing. It's very easy to use and setup and payments are with no hiccups

Pros

I love how I could get paid seamlessly and on a weekly basis for my business with Stripe and it's automatic

Cons

I think the least is maybe the fees are too high but it's better than a lot of their competitors by a mile

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/123889/Stripe/reviews/)

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