--- title: "Stripe Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Stripe the right Payment Processing solution for you? Explore 3383 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/123889/Stripe/reviews/" page_type: "reviews" language: "en" --- Stripe 4.6 (3383) [View alternatives](https://www.capterra.com/p/123889/Stripe/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Stripe Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews JW Jacob W Owner OperatorDesign, 2 - 10 employeesUsed the software for: 6-12 months. “As a freelancer, it is fantastic to be able to assign services, automatically allow my clients to pay for them, and even allows me to utilize retainer situations.“ March 29, 2026 TL Tenequia L ParalegalLegal Services, 2 - 10 employeesUsed the software for: 6-12 months. “The only thing I didn’t like is that I was not able to send invoices out to where the client can just click the link and make payment instead of having to go find the stripe application“ July 23, 2026 Ls Louis s CTOReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “What I appreciate the most is the developer-friendly API and the extensive documentation, which makes integration straightforward, whether you're handling one-off payments, The wide range of supported payment methods (cards, SEPA, BANK transfers, etc.)“ May 22, 2026 Ashish T OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “My experience has been disappointing. While the platform works well initially, the risk management and compliance process can result in sudden account closures and prolonged fund holds.“ April 14, 2026 BB Bree B Adv Ops CoordinatorEducation Management, 201 - 500 employeesUsed the software for: 1-2 years. “It’s a reliable and flexible payment platform that works well for processing donations and online transactions. While there is a bit of a learning curve with more advanced features, it's a strong payment processing solution for any organization.“ April 2, 2026 OE Olu E Complaince ManagerComputer Software, Self-employedUsed the software for: Less than 6 months. “However, as a business grows, the lack of personalized, high-touch support and the creeping costs of add-on services are the only things that would make me glance at competitors“ April 9, 2026 SP Sonu P Systems AnalystConsumer Goods, 51 - 200 employeesUsed the software for: 6-12 months. “One of the biggest advantages is the developer-friendly setup and flexible API integrations, which make customization and automation much easier for growing businesses.“ May 18, 2026 Ashish T OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “My account was closed on Feb 28, 2025, and even after more than a year, my available balance has not been released. Despite multiple follow-ups, including escalations, there has been no resolution.“ April 14, 2026 ## Showing most helpful reviews Showing 1-25 of 3383 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Scott C. Director of E-commerce E-Learning Used the software for: 2+ years ### "Reliable recurring billing that stays out of the way" August 17, 2026 4.0 Positive overall. Stripe is the piece of our payments infrastructure we think about least, which is exactly what you want from a payment processor. It's handled thousands of subscription renewals across a multi-year membership program with essentially zero processor-side failures. I'd choose it again. Pros Stripe has been rock-solid for processing recurring subscription payments on our membership and training business. We run WooCommerce Subscriptions with multiple installment plan variants, and Stripe handles the recurring billing, card updates, and retries without drama. Cons Processing fees add up at volume, especially on installment plans where the same customer generates twelve separate transactions instead of one. Dunning and failed-payment recovery is functional but basic out of the box. We've had to build our own reporting to identify and act on at-risk subscribers rather than relying on Stripe's native tooling. Review Source JL Jason L. Coordinator Program Development Used the software for: 2+ years ### "Stripe Makes Payments Easy" August 24, 2026 5.0 The overall experience has been a positive one. It makes the process of accepting credit cards and transferring the funds to our business account super simple. Pros We have been using Stripe as an integration into our registration system to accept credit card payments for our courses for about 6 years now. We have not experienced a single bug or issue in that time. The dashboard is relatively easy to use and the fees that Stripe charges seem fairly in alignment with others. Cons I think the main dashboard could be a little simpler in some cases. The left navigation bar and the gear icon are really the go to spots, but sometimes it isn't the most intuitive where to find things. Using the search feature is sometimes necessary, so it's nice that they have that additional support. Alternatives considered [authorize.net](https://www.capterra.com/p/221412/authorizenet/) Reason for choosing Stripe Stripe seemed easier, and their overall expenses were lower. Review Source NZ Nick Z. MD Health, Wellness and Fitness Used the software for: 2+ years ### "Dont Risk Your Company Using Stripe" August 6, 2026 1.0 Watch out for this company. Our experience has been absolutely terrible. Out of the blue, we received threatening emails stating that they were going to stop processing our payments and close our account, despite us having done nothing wrong. When we called them to find out what was happening, we were told there was "nothing to worry about", yet they continued sending intimidating emails demanding documents and personal information before they would even discuss the matter with us. The whole experience felt very unprofessional and concerning. As a business, you simply can't afford to have your payment provider putting your company at risk like this. There are plenty of other reputable payment providers available, so we switched immediately. Based on our experience, I would not recommend trusting this company with your business. Pros nothing at all. very bad company to deal with. we don thave anythign nice to say about them we wantto worn people about them Cons the threating emails we got about closing our accoutn when we did nothing wrong . we called them and they said our account was fine and we have an email form them stating this Switched from [Worldpay for Platforms](https://www.capterra.com/p/196991/Payrix/) beacuse Stripe threated to close our acocunt for no reason Review Source JJ Jennifer J. Practice Manager Veterinary Used the software for: Less than 6 months ### "BEWARE! Stripe will steal your money" June 25, 2026 1.0 WARNING TO SMALL BUSINESS OWNERS: STAY FAR AWAY FROM STRIPE Our experience with Stripe has been nothing short of a nightmare. We are a small, privately owned veterinary hospital that has spent years serving our community and caring for people's pets. Despite operating a legitimate business with documented transactions, Stripe suddenly withheld and removed nearly $7,000 from our account, placing a significant financial burden on our practice. What makes this situation even worse is the lack of meaningful support. Trying to get answers felt like running into a brick wall. We received generic responses, little transparency, and virtually no accountability while thousands of dollars that our business depended on remained inaccessible. For a small business, $7,000 is not a minor inconvenience. That money pays employees, covers medical supplies, supports patient care, and keeps the doors open. The fact that a company with Stripe's resources can freeze or remove funds while providing inadequate communication is deeply concerning. If you are a small business owner—especially a veterinary clinic, medical practice, or family-owned company—think very carefully before trusting Stripe with your payment processing. Based on our experience, the financial risk is simply too high. We expected a payment processor. Instead, we got stress, uncertainty, and thousands of dollars tied up with little explanation. We would never recommend Stripe to another small business. Pros There is not one single pro I can give Stripe. The only reason we "chose" stripe was because our PIMS, Daysmart, selected this company and recommended it. Cons Shady, incompetent, non-responsive, criminal, automated, outsourced, slanderous, no support, unbearable wait times with call centers who have no knowledge, empathy or understanding. Alternatives considered [PetExec](https://www.capterra.com/p/92864/PetExec/) Reason for choosing Stripe We had no choice as this was the system that our PIMS uses Switched from [CardPointe](https://www.capterra.com/p/207548/CardPointe/) Our PIMS, Daysmart, integrated with Stripe and highly recommended we switch Review Source AI Aasil I. Tax Accountant Accounting Used the software for: 1-2 years ### "Reliable and Easy Platform for Online Payments" September 4, 2026 5.0 My overall experience with Stripe has been very positive. We use it for processing client payments, and it has made collecting and managing credit card payments much easier. The interface is clean, transactions are easy to track, and payouts are generally reliable. There have been a few minor issues, but overall Stripe is a convenient and dependable payment platform for businesses. Pros Stripe makes accepting credit card and online payments very easy. The platform is straightforward to use, payments are processed quickly, and the dashboard makes it simple to track transactions, refunds, and payouts. It also integrates well with many websites and other business platforms. Overall, it offers good value for businesses that regularly accept online payments. Cons The transaction fees can add up when processing a high volume of credit card payments. Customer support can also sometimes take longer than expected when dealing with more complicated account or payment issues. There can occasionally be payment holds or verification requirements that take some time to resolve. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) expensive and very costly. used to take alot of charges\\ Review Source SL Sofia L. Office Manager Accounting Used the software for: 1-2 years ### "Perfectly Fine Payment System" September 1, 2026 3.0 Overall, stripe is a perfectly good payment tool that holds its own among many competitors. Though it has its cons, it has many pros that it offers for the cost. It is especially popular as the underlying payment system in other software, such as Tax Dome. Pros It is fairly simple to use, descriptions can be added to invoices, and payment information can be saved! Having a credit card on file makes it much easier to take payment. Additionally, card fees can now be place on the payer rather than the company. Cons The most annoying part about Stripe is that the editing that can be done to an invoice becomes severely limited when it is partially paid by the client on their end. One must post a payment from outside of the client's profile and later apply the credit, and late fees cannot be added to the partially pd invoice. The other slight annoyance is that debit card fees cannot be placed on the payer, though credit card fees can. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Software change and the software came with Stripe. Review Source CB Cami B. Owner Consumer Services Used the software for: 6-12 months ### "Great for invoicing" September 3, 2026 4.0 I enjoy Stripe payments over Square. I think Stripe is overall really easy to use and simple to navigate. Pros Stripe is really easy to use and super easy to customize for invoicing and subscriptions. I find that I haven't had any bugs or issues. Cons A bit difficult and not intuitive when you need to change details of the LLC you're billing for. Also, a bit confusing when taxing customers. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) I wanted to try something different. I use Arketa as well as a software but they charge the Stripe processing fee on top of their own fee, so it is easier just to process through Stripe. Review Source Gary A W. Founder CEO Apparel & Fashion Used the software for: Less than 6 months ### "Secure, Simple, and Seamless Payment Processing" July 24, 2026 5.0 Overall, my experience with Stripe has been very positive. It has provided a reliable, secure, and efficient payment solution that makes it easy to accept payments and manage transactions as our business grows. The platform is easy to integrate, offers excellent payment processing capabilities, and provides clear visibility into sales, refunds, and customer payments. The reliability and security of Stripe give both us and our customers confidence when completing transactions. While transaction fees can become a consideration as payment volume increases, the convenience, features, and trust Stripe provides make it a valuable tool for running and scaling an online business. Pros What I like most about Stripe is how seamless and reliable the payment experience is for both businesses and customers. It makes accepting payments simple, secure, and efficient, allowing us to focus on growing our business rather than managing complex payment systems. Stripe provides a wide range of payment options, detailed transaction information, and easy integrations with other platforms, making it a flexible solution for businesses of all sizes. The dashboard is intuitive and provides clear insights into payments, refunds, and customer transactions. I also appreciate Stripe’s strong security features and global capabilities, which give customers confidence when making purchases and allow businesses to scale internationally with ease. Cons One of the main drawbacks of Stripe is that transaction fees can become a significant cost as a business grows and processes higher volumes of payments. While the fees are competitive for the service provided, larger businesses may find the costs add up over time. Another area for improvement is that some advanced features and settings can feel more technical and may require additional knowledge to fully understand and configure. For smaller businesses or first-time users, navigating certain aspects of the platform may take some time. Overall, Stripe is a reliable and powerful payment solution, but reducing complexity for beginners and offering more cost-effective options for growing businesses would make the platform even stronger. Review Source Jen F. Consultant Cosmetics Used the software for: 1-2 years ### "Confidently You " August 23, 2026 4.0 I have a business and personal account set up with Stripe. It has been a smooth sailing experience. It was not hard to set up the account and not hard to get the card swipe that you can take with you. The customer service is great if you have any questions. They are fast at response time. Pros It was offered with my new business and has a free option. There is a credit card swipe you can take with you, Cons How much it cost when you use the card machine. I like that you can take it with you just that they take so much out when it processes. Review Source Tavoni L. Laundry and Linen Aide Hospitality Used the software for: 6-12 months ### "A great product to use!!!!" August 6, 2026 5.0 Overall I have had a wonderful experience using Stripe's services. It has truly been a life saver for me. Pros I like that Stripe accepts all major debit/credit cards!!!!! It also is very beginner-friendly and has a lot of great features to help you along the way!!!! Cons The number one thing that I consider a con is Stripe does not have a great customer support system!!!! It is very hard to get in touch with anyone via phone. All you basically have to rely on is chat and email for support. Review Source VR Verified Reviewer Owner Hospitality Used the software for: 2+ years ### "Reliable and Flexible Payment Processing with Stripe" March 17, 2026 5.0 Overall, Stripe has been a dependable payment processing system for our business. It handles credit card payments efficiently, offers useful reporting tools, and provides a secure way to process transactions. The platform is generally easy to use, runs smoothly with minimal bugs or issues, and gives businesses the flexibility to customize integrations as needed. It has been a strong solution for managing online and card payments. Pros Stripe provides a reliable and flexible platform for processing credit card and card payments. The system offers good value for the service provided and integrates easily with websites and online ordering platforms. The dashboard is easy to navigate, making it simple to track payments, review reports, and manage payouts. Stripe also allows for customization and integrations that make it adaptable to different business needs. Overall, it provides a smooth payment experience for both the business and the customer. Cons There are not many major downsides to the platform. Some reporting tools and advanced settings can take a little time to learn when first using the system, but once you become familiar with the dashboard it becomes much easier to navigate. Alternatives considered [Toast POS](https://www.capterra.com/p/136301/Toast-POS/) Reason for choosing Stripe I chose Stripe due to the ease of integration with my current website provider. Review Source David M. Director Education Management Used the software for: 2+ years ### "Great value payment platform with fast payouts" April 1, 2026 5.0 Overall, Stripe has been a great fit for our business. It’s dependable, flexible, and supports growth without adding too much operational complexity. The instant payout feature alone makes a big difference to day-to-day cash flow, and the system has scaled well as we’ve grown. Pros Stripe has been very reliable for our business and offers strong value for money compared to alternatives. A recent advantage for us is the instant payouts, which significantly improves cash flow and reduces the stress of waiting on funds. The platform is easy to use, integrates well with other systems, and makes managing payments straightforward. Cons Fees can add up as volume grows, especially for smaller transactions, and it’s not always easy to clearly see the total cost impact at a glance. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe Easy integration in our systems, and security it provided Review Source jane F. Personal Lines Executive Insurance Used the software for: 1-2 years ### "Simple, Fast, and Secure Payments" March 12, 2026 5.0 Using Stripe has been fantastic. It makes online payments smooth, secure, and easy to manage, saving time and keeping everything organized without stress. Pros I love how Stripe makes online payments simple and seamless. It’s fast, secure, and easy to set up, which helps me manage transactions and keep everything organized without stress. Cons Sometimes the fees can add up depending on the transaction type, and certain features take a little time to learn, but overall Stripe is very reliable and user friendly. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) I switched from PayPal and traditional manual payment methods. Stripe makes online payments, billing, and invoicing much faster, more secure, and easier to manage. Review Source Konstantin P. CEO Construction Used the software for: Less than 6 months ### "Easy pay system " May 5, 2026 5.0 So far using it everyday. No problem. It is a good addition to our customer service system, where they can pay bills online. Pros It is pretty easy to set up for a first time. Not too expensive. Not sure about customer support, because it was really to set up at the first time. Card payments are really easy. Especially we love that our customers can tap their debit card or credit card on business phone and make a payment. No need to buy any POS systems from them. The app is fully customizable, you can choose what day and time to get money on your account. So far didn’t had any bugs or issues with the system, works great. Cons When first time I was trying to find information about how much does it cost it was hard. Also Really wanted to talk to real person for customer support or sales agent. Didn’t found their phone number. There is a bug sometimes when you using Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) much easier to use, and we can use it from our phone. Review Source BN Bill N. Senior Financial Accountant Computer Software Used the software for: 2+ years ### "Stripe Review - SafetyCulture" April 13, 2026 4.0 Stripe is easy to use, reliable, and integrates seamlessly with other software products (in our case Zuora), making payment processing simple and efficient. Further, Stripe reporting allows us to reconcile our credit card payments with ease. Pros Stripe makes it easy to set up and start taking payments, especially for our self service customers. Also, it has a clean and friendly dashboard, good reporting functionality and ability to set up sites across different currencies. Cons Stripe fees and network costs can add up making it expensive. Additionally the chargeback process can be a bit frustrating as not much information is provided. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe Stripe is easier to set up, pull reports and has a more interactive UI Review Source MS Mathew S. Dentist Owner Medical Practice Used the software for: 6-12 months ### "Stripe experience" May 26, 2026 4.0 Overall, Stripe has been convenient to use at my practice. It is integrated with my weave software so that feature is convenient. I also like the ability to see daily / weekly / monthly reports quickly. Pros Stripe has been easy to use and I really like the terminal functionality. It has tap to pay, swipe, or manual entry. It looks sleek as well. Also really like the text to pay option. The ability to automatically e-mail a patient a receipt is super helpful as well. Cons What I like least about Stripe is the credit card fees are a bit high especially for manual entry. Not as high for swiped card but still a bit pricey. Switched from [Dental Intelligence](https://www.capterra.com/p/185878/Dental-Intelligence/) I switched to Weave and Stripe was their integrated CC processor so I wanted it to be streamlined. Review Source Mailen G. Self-employed Financial Services Used the software for: 6-12 months ### "Easy and Reliable Payment Platform for Online Businesses" May 28, 2026 5.0 Overall, my experience with Stripe has been very positive. It is a reliable platform for processing card and online payments, and it integrates well with many websites and apps. The system feels secure, professional, and efficient for managing online business transactions. I would recommend Stripe to small businesses, freelancers, and online sellers looking for a trusted payment solution. Pros What I liked most about Stripe is how easy it is to use and set up. The platform makes accepting online payments simple, and the dashboard is very organized. I also like the fast payouts, mobile access, and the variety of payment options available for customers. Cons One thing I liked least is that customer support can sometimes take longer than expected to respond. Also, some features may feel a little complicated for beginners at first. Switched from [Venmo](https://www.capterra.com/p/222572/Venmo-/) I switched to Stripe because it is easier to use, more flexible, and better suited for my online business needs. Review Source Dan J. COO Management Consulting Used the software for: 2+ years ### "Straightforward tool to collect and manage payments" March 19, 2026 5.0 Pros Love Stripe's vast array of connectivity for use as payment processor for platforms that don't have other options. Cons Stripe feels like they have/offer a large amount of products and services that often go beyond what I need the tool to do. They have an arduous review process if any charges get flagged or issues come up. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Stripe Better compatibility with tech stack we were currently using Review Source DS Daniel S. Manager Automotive Used the software for: 2+ years ### "Works for my car lot" July 8, 2026 5.0 For a dealership like mine Stripe has been a solid tool for taking deposits and payments without needing a bulky point of sale system. It is reliable most of the time and customers seem comfortable using it since it feels familiar and secure. The fees and occasional payment holds are the main drawback but for the convenience of taking payments remotely and keeping everything organized in one dashboard it has been worth using. I would recommend it to another small dealership owner as long as they go in knowing the fees will eat into bigger transactions a bit more than they might expect. Pros I run a small used car dealership and started using Stripe mainly to take deposits online for vehicles before customers came in to finalize paperwork. Setup was honestly a lot easier than I expected. I was worried it would take a full day of messing around but I had it connected to my website within an hour. Customers can put down a hold on a car remotely which has genuinely saved a few sales since people can act fast before someone else buys it in person. The dashboard makes it simple to see who paid, how much, and when, without me having to dig through emails or texts trying to remember who sent what. I also like that I can send a payment link straight to a customer’s phone if they are not near a computer, which happens a lot in my business since people are usually calling from the lot or from home. Cons The fees add up more than I expected once you are dealing with larger transaction amounts like vehicle deposits or full payments. A 3% fee on a $2k deposit is a lot different than a 3% fee on a normal online purchase. Customer support can also be slow when something actually goes wrong and in car sales timing really matters. Waiting on a support ticket while a customer is standing at the counter is stressful. There have also been a couple of times where a payment got flagged for review and took a day or two to clear, which is not ideal when someone is trying to buy a car same day. Review Source Pepukai Loyd C. Snr AR Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Impressive" April 9, 2026 4.0 Very easy for standard payment processing and invoicing. Stripe offers excellent quality and a powerful, modern platform Pros Ease of use. The dashboard is well designed, making it easy to track payments, refunds, disputes, and reporting once you are familiar with it. Cons Tools like webhooks, APIs, or detailed reporting customisation may require developer input or additional training. Review Source Ashish T. Owner Marketing and Advertising Used the software for: 6-12 months ### "Funds Held for Over 1 Year Without Resolution" April 14, 2026 1.0 My experience has been disappointing. While the platform works well initially, the risk management and compliance process can result in sudden account closures and prolonged fund holds. My account was closed on Feb 28, 2025, and even after more than a year, my available balance has not been released. Despite multiple follow-ups, including escalations, there has been no resolution. I would advise businesses to carefully consider these risks. Pros Stripe has a clean interface and is relatively easy to set up. The platform integrates well with various tools and provides a smooth payment experience while the account is active. Cons Account closures and fund holds are a major concern. In my case, Stripe held my balance of $3,425.80 for over 1 year after account closure, despite no chargebacks or disputes. Communication from support was limited, and no clear justification was provided for withholding funds beyond the standard reserve period. Review Source Alan J. Chief Psychologist Mental Health Care Used the software for: 2+ years ### "The best payment solution" March 10, 2026 5.0 Great overall experience, makes it easy to track how my business is doing over time, and is easy to use day-to-day. Pros The platform is comprehensive, easy to navigate, and has everything I need. It's become an indispensable part of my practice. I also like that it has such a strong reputation - that helps me build trust with my clients. Cons I wish the % charged was graduated - as my business grows, it would be nice to pay a smaller percentage for each transaction. Review Source JP Julien P. Teacher Education Management Used the software for: Less than 6 months ### "So far so good!" September 4, 2025 4.0 I needed something fast and reliable with different payment methods so that I could offer more payment possibilities to my students and Stripe has just done that. The fact that it is such a famous and reliable online payment platform is definitely a plus as it meant I could connect my booking system to it quickly and securely. The less tools, accounts, and plugins I have to use for my business, the better. Pros It's working! No issues so far. It's doing what it is supposed to be doing. On top of that the fees for EU are descent enough (especially when customers are using Revolut Pay). I have very much liked using the Test mode at first (especially before receiving your first payment) to make sure everything was working as it should (peace of mind). Even though I am not an expert, creating products and payment links was pretty straight forward and easy. PLUS, I now have a system that sends receipts automatically for me... saving me so much time that I can now put into creating content, marketing, etc. Cons I wish there was a way to create folders for products and link payments instead of having a long list to scroll through. It would be more pleasing to the eyes and definitely a nicer way to keep everything organised. I wish there was a way to bulk edit some of the features of payments links. For instance, I have created several payment link for different products but I want my After Payment custom message to be the same, so I have to go in each one of them to customise the message one after the other. It did take a while to get my first payments to land in my account... but to be honest, it's not a huge drawback (must be needed I guess to help against fraudsters). Review Source EP Eugene P. Chief Operating Officer Non-Profit Organization Management Used the software for: 2+ years ### "Chief Operating Officer" May 9, 2026 3.0 Overall ok but higher fee and having to maintain two accounts are not the best experience. Feel like I am kept hostage of Stripe as a result of the SaaS tool we chose to use. Pros It seems comprehensive and the reporting tools are helping so I am generally happy with the tool so far. Cons I have two streams of revenue but it is not letting me consolidate both streams so I have to maintain two accounts. Also the process fee and payment timeline is worse than another tool I use. Review Source PG Patricia G. Customer Service Lead Hospitality Used the software for: 2+ years ### "Handling our hotel guest bookings." March 9, 2026 5.0 As a customer-service head, I am interested in making sure that transactions are smooth. Stripe is used to handle our hospitality billing. It is very affordable, yet troubleshooting of the technical side requires time. Pros Card payments are easy to make. Online reservation of rooms through international credit card can be done on our front-desk with ease. Cons Sometimes bugs in the mobile dashboard are the cause of slow instant refunds, and customer service is sometimes sluggish when dealing with emergency guest requests. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.