--- title: "Stripe Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Stripe the right Payment Processing solution for you? Explore 3390 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/123889/Stripe/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Stripe 4.6 (3390) [View alternatives](https://www.capterra.com/p/123889/Stripe/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Stripe Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews Ls Louis s CTOReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “What I appreciate the most is the developer-friendly API and the extensive documentation, which makes integration straightforward, whether you're handling one-off payments, The wide range of supported payment methods (cards, SEPA, BANK transfers, etc.)“ May 22, 2026 TL Tenequia L ParalegalLegal Services, 2 - 10 employeesUsed the software for: 6-12 months. “The only thing I didn’t like is that I was not able to send invoices out to where the client can just click the link and make payment instead of having to go find the stripe application“ July 23, 2026 SP Sonu P Systems AnalystConsumer Goods, 51 - 200 employeesUsed the software for: 6-12 months. “One of the biggest advantages is the developer-friendly setup and flexible API integrations, which make customization and automation much easier for growing businesses.“ May 18, 2026 DS Daniel S ManagerAutomotive, 2 - 10 employeesUsed the software for: More than 2 years. “There have also been a couple of times where a payment got flagged for review and took a day or two to clear, which is not ideal when someone is trying to buy a car same day.“ July 8, 2026 Gary A W Founder CEOApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months. “Stripe provides a wide range of payment options, detailed transaction information, and easy integrations with other platforms, making it a flexible solution for businesses of all sizes.“ July 24, 2026 Ashish T OwnerMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “My experience has been disappointing. While the platform works well initially, the risk management and compliance process can result in sudden account closures and prolonged fund holds.“ April 14, 2026 Gary A W Founder CEOApparel & Fashion, 2 - 10 employeesUsed the software for: Less than 6 months. “It has provided a reliable, secure, and efficient payment solution that makes it easy to accept payments and manage transactions as our business grows.“ July 24, 2026 OE Olu E Complaince ManagerComputer Software, Self-employedUsed the software for: Less than 6 months. “However, as a business grows, the lack of personalized, high-touch support and the creeping costs of add-on services are the only things that would make me glance at competitors“ April 9, 2026 ## Showing most helpful reviews Showing 1-25 of 3390 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jen F. Consultant Cosmetics Used the software for: 1-2 years ### "Confidently You " August 23, 2026 4.0 I have a business and personal account set up with Stripe. It has been a smooth sailing experience. It was not hard to set up the account and not hard to get the card swipe that you can take with you. The customer service is great if you have any questions. They are fast at response time. Pros It was offered with my new business and has a free option. There is a credit card swipe you can take with you, Cons How much it cost when you use the card machine. I like that you can take it with you just that they take so much out when it processes. Review Source JL Jason L. Coordinator Program Development Used the software for: 2+ years ### "Stripe Makes Payments Easy" August 24, 2026 5.0 The overall experience has been a positive one. It makes the process of accepting credit cards and transferring the funds to our business account super simple. Pros We have been using Stripe as an integration into our registration system to accept credit card payments for our courses for about 6 years now. We have not experienced a single bug or issue in that time. The dashboard is relatively easy to use and the fees that Stripe charges seem fairly in alignment with others. Cons I think the main dashboard could be a little simpler in some cases. The left navigation bar and the gear icon are really the go to spots, but sometimes it isn't the most intuitive where to find things. Using the search feature is sometimes necessary, so it's nice that they have that additional support. Alternatives considered [authorize.net](https://www.capterra.com/p/221412/authorizenet/) Reason for choosing Stripe Stripe seemed easier, and their overall expenses were lower. Review Source SL Sofia L. Office Manager Accounting Used the software for: 1-2 years ### "Perfectly Fine Payment System" September 1, 2026 3.0 Overall, stripe is a perfectly good payment tool that holds its own among many competitors. Though it has its cons, it has many pros that it offers for the cost. It is especially popular as the underlying payment system in other software, such as Tax Dome. Pros It is fairly simple to use, descriptions can be added to invoices, and payment information can be saved! Having a credit card on file makes it much easier to take payment. Additionally, card fees can now be place on the payer rather than the company. Cons The most annoying part about Stripe is that the editing that can be done to an invoice becomes severely limited when it is partially paid by the client on their end. One must post a payment from outside of the client's profile and later apply the credit, and late fees cannot be added to the partially pd invoice. The other slight annoyance is that debit card fees cannot be placed on the payer, though credit card fees can. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Software change and the software came with Stripe. Review Source JJ Jennifer J. Practice Manager Veterinary Used the software for: Less than 6 months ### "BEWARE! Stripe will steal your money" June 25, 2026 1.0 WARNING TO SMALL BUSINESS OWNERS: STAY FAR AWAY FROM STRIPE Our experience with Stripe has been nothing short of a nightmare. We are a small, privately owned veterinary hospital that has spent years serving our community and caring for people's pets. Despite operating a legitimate business with documented transactions, Stripe suddenly withheld and removed nearly $7,000 from our account, placing a significant financial burden on our practice. What makes this situation even worse is the lack of meaningful support. Trying to get answers felt like running into a brick wall. We received generic responses, little transparency, and virtually no accountability while thousands of dollars that our business depended on remained inaccessible. For a small business, $7,000 is not a minor inconvenience. That money pays employees, covers medical supplies, supports patient care, and keeps the doors open. The fact that a company with Stripe's resources can freeze or remove funds while providing inadequate communication is deeply concerning. If you are a small business owner—especially a veterinary clinic, medical practice, or family-owned company—think very carefully before trusting Stripe with your payment processing. Based on our experience, the financial risk is simply too high. We expected a payment processor. Instead, we got stress, uncertainty, and thousands of dollars tied up with little explanation. We would never recommend Stripe to another small business. Pros There is not one single pro I can give Stripe. The only reason we "chose" stripe was because our PIMS, Daysmart, selected this company and recommended it. Cons Shady, incompetent, non-responsive, criminal, automated, outsourced, slanderous, no support, unbearable wait times with call centers who have no knowledge, empathy or understanding. Alternatives considered [PetExec](https://www.capterra.com/p/92864/PetExec/) Reason for choosing Stripe We had no choice as this was the system that our PIMS uses Switched from [CardPointe](https://www.capterra.com/p/207548/CardPointe/) Our PIMS, Daysmart, integrated with Stripe and highly recommended we switch Review Source AI Aasil I. Tax Accountant Accounting Used the software for: 1-2 years ### "Reliable and Easy Platform for Online Payments" September 4, 2026 5.0 My overall experience with Stripe has been very positive. We use it for processing client payments, and it has made collecting and managing credit card payments much easier. The interface is clean, transactions are easy to track, and payouts are generally reliable. There have been a few minor issues, but overall Stripe is a convenient and dependable payment platform for businesses. Pros Stripe makes accepting credit card and online payments very easy. The platform is straightforward to use, payments are processed quickly, and the dashboard makes it simple to track transactions, refunds, and payouts. It also integrates well with many websites and other business platforms. Overall, it offers good value for businesses that regularly accept online payments. Cons The transaction fees can add up when processing a high volume of credit card payments. Customer support can also sometimes take longer than expected when dealing with more complicated account or payment issues. There can occasionally be payment holds or verification requirements that take some time to resolve. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) expensive and very costly. used to take alot of charges\\ Review Source CB Cami B. Owner Consumer Services Used the software for: 6-12 months ### "Great for invoicing" September 3, 2026 4.0 I enjoy Stripe payments over Square. I think Stripe is overall really easy to use and simple to navigate. Pros Stripe is really easy to use and super easy to customize for invoicing and subscriptions. I find that I haven't had any bugs or issues. Cons A bit difficult and not intuitive when you need to change details of the LLC you're billing for. Also, a bit confusing when taxing customers. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) I wanted to try something different. I use Arketa as well as a software but they charge the Stripe processing fee on top of their own fee, so it is easier just to process through Stripe. Review Source CF Conann F. Software Engineer Computer Software Used the software for: 1-2 years ### "Stripe CLI and developer SDKs make handling card payments reliable" September 29, 2026 5.0 Stripe gives strong value for money and reliable technical client support. When integration questions come up, their developer documentation and customer support make resolving billing issues fast. Pros Testing webhooks with Stripe CLI speeds up checkout integration. Handling credit card payments and recurring card payments through clean SDKs makes developer ease of use exceptional. Cons Simulating complex subscription upgrade edge cases in sandbox mode can occasionally produce obscure bugs and issues that slow down pipeline testing. Review Source VR Verified Reviewer Manager Construction Used the software for: 6-12 months ### "Easy to integrate and reliable" September 20, 2026 4.0 Stripe has been dependable for taking card payments and was easy to get running. Integration was straightforward, and the reporting and payout tracking save time. The main tradeoffs are fees and limited live support when something breaks. Overall it's a strong pick if you want reliability and flexibility over the cheapest rate. Pros Setup is fast and the API and docs are the best in the space. The dashboard is clean, payments and payouts are reliable, and it covers invoicing, subscriptions, and recurring billing without extra tools. Test mode and webhooks make it easy to build and debug before going live. Cons Fees add up: 2.9% + 30¢ per card charge, plus extra for disputes, instant payouts, and add-ons. Support is mostly email and chat, so it's hard to reach a real person when something's urgent. Account reviews or fund holds can hit with little warning. Review Source Ekpono A. Software Engineer Computer Software Used the software for: 2+ years ### "Excellent document for developers to integrate payment into their application" September 4, 2026 5.0 My experience with Stripe is really positive especially webhook which provides enough information on payment stages and how easy it is to use their document with code examples Pros Stripe help me by making it easy to integrate payment feature into my application. After creating the account, I was able to provide a payment interface to my customers Cons The charges on customers on every transaction was really high, I was considering changing providers because of it. I hope they consider small businesses Review Source Nour S. CEO and founder , designer Alternative Medicine Used the software for: I used a free trial ### "Stripe review and the product overall " August 25, 2026 5.0 My overall experience was a great one I enjoyed everything there is to enjoy in the platform system as a whole Pros Value for money I liked also the writer service and how you can implement product services to your platforms Cons I disliked the payroll system in stripe because you always have to put a schedule if they can open up the payment system in the portal that would’ve been great Review Source LS Louis S. CTO Real Estate Used the software for: 2+ years ### "A reliable, developer-friendly payment solution that scales with your business" May 22, 2026 5.0 verall, Stripe is one of the most powerful and reliable payment processing platforms on the market. It strikes a great balance between ease of use for non-technical users and flexibility for developers. Despite the fee structure and occasional support delays, the platform's reliability, feature set, and global reach make it an excellent choice for businesses of all sizes. I would definitely recommend Stripe to any company looking for a modern, scalable payment solution. Pros Stripe has been a game-changer for our business. The setup process was incredibly smooth — we were able to start accepting payments within just a few hours. What I appreciate the most is the developer-friendly API and the extensive documentation, which makes integration straightforward, whether you're handling one-off payments, The wide range of supported payment methods (cards, SEPA, BANK transfers, etc.) Cons The transaction fees can be difficult to manage, especially for businesses with high volumes , connected Customer support is mostly handled via email or chat, and while the team is professional, response times can sometimes be slow for urgent issues. A more direct phone support option would be appreciated. Alternatives considered [Adyen](https://www.capterra.com/p/165680/Adyen/) Reason for choosing Stripe Developer-friendly API and documentation: Stripe's API is by far the most intuitive and well-documented on the market, which made integration significantly faster and smoother compared to competitors. Review Source EB Emma B. Financial Controller Non-Profit Organization Management Used the software for: 2+ years ### "Great for collecting payments, quickly and easily. " February 6, 2026 4.0 My overall experience with Stripe is positive, the software successfully collects payments and automatically pays-out into the bank account at regular intervals. I am able to easily obtain payment information from my login and manage other users so they can gather required data. Pros I use Stripe to collect payments from various sources. We use Stripe because it is a widely trusted global payment collection software. We can use it for online payments and also in-person on a card machine which is helpful for in-person events. There are transaction fees applied however, there is no monthly charge. Stripe is easy to use with a dashboard showing your key figures. It is easy to navigate and find payment information, and reports which we use to verify income with our auditors. It offers a dispute section where you can easily return or refund payments should the need arrive. It creates a customer data base, storing information securely, and analyse is available. A test-mode function can also be used. Cons The transaction fee is quite high, and we were not able to negotiate a discount, however it was still deemed the best value for money for what we needed at the time, and we have no plans to move away from Stripe. We have experienced no bugs or issues with the transaction volumes we have. Alternatives considered [GoCardless](https://www.capterra.com/p/156081/GoCardless/) Reason for choosing Stripe It was the best solution to integrate with our website. Review Source VR Verified Reviewer COO Construction Used the software for: 2+ years ### "overall experience has been excellent" May 28, 2026 5.0 My overall experience has been excellent—everything has worked smoothly and exactly expected throughout! Pros Stripe makes accepting and managing payments feel simple while still offering powerful tools as a business grows. Cons Funds can be temporarily held for reviews, chargeback risk, or compliance checks, which can be frustrating for businesses that rely on regular cash flow. Switched from [STAX](https://www.capterra.com/p/177329/STAX/) Easy Salesforce integration and setup experience Review Source MJ Meg J. Owner-instructor Education Management Used the software for: 6-12 months ### "Overall, a great program that is easy to use." January 20, 2026 5.0 Overall, I enjoy using Stripe. It is easy to use for clients. I have not received any complaints about the program from customers. Pros I love that Stripe links to all of the various platforms I use for my business. It is easy to use and is an easy way to accept credit card payments anywhere. Cons I do not like that there are multiple separate accounts with the same name under my business's Stripe account. I wish they were listed with the account they are linked to. I have left some open that could be closed, because I cannot tell which ones need to be deleted. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Stripe I did not want to attach anything to my phone. I also know others who use it and often complain that it is not working. With Stripe I can just have clients scan a QR code if they are in person. Review Source Mailen G. Self-employed Financial Services Used the software for: 6-12 months ### "Easy and Reliable Payment Platform for Online Businesses" May 28, 2026 5.0 Overall, my experience with Stripe has been very positive. It is a reliable platform for processing card and online payments, and it integrates well with many websites and apps. The system feels secure, professional, and efficient for managing online business transactions. I would recommend Stripe to small businesses, freelancers, and online sellers looking for a trusted payment solution. Pros What I liked most about Stripe is how easy it is to use and set up. The platform makes accepting online payments simple, and the dashboard is very organized. I also like the fast payouts, mobile access, and the variety of payment options available for customers. Cons One thing I liked least is that customer support can sometimes take longer than expected to respond. Also, some features may feel a little complicated for beginners at first. Switched from [Venmo](https://www.capterra.com/p/222572/Venmo-/) I switched to Stripe because it is easier to use, more flexible, and better suited for my online business needs. Review Source EA Estrella A. Software Engineer Computer Software Used the software for: 1-2 years ### "Stripe provides developer friendly payment processing and seamless API integrations" August 14, 2026 5.0 Over 1 year, Stripe proved ideal for credit card payments and card payments. Outstanding ease of use and value for money outweigh minor bugs and issues, while client support and customer support handle routine queries well. Pros Processing card payments and credit card payments is effortless thanks to excellent developer tools. Great ease of use, reliable client support, strong customer support, and good value for money keep bugs and issues rare. Cons Higher processing fees impact value for money at scale. Customer support and client support can feel slow on dispute appeals, while edge case bugs and issues in webhook retries disrupt ease of use for card payments and credit card payments. Review Source Pepukai Loyd C. Snr AR Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Impressive" April 9, 2026 4.0 Very easy for standard payment processing and invoicing. Stripe offers excellent quality and a powerful, modern platform Pros Ease of use. The dashboard is well designed, making it easy to track payments, refunds, disputes, and reporting once you are familiar with it. Cons Tools like webhooks, APIs, or detailed reporting customisation may require developer input or additional training. Review Source VR Verified Reviewer Student Health, Wellness and Fitness Used the software for: 1-2 years ### "The most intuitive payment system for growing businesses" April 6, 2026 4.0 My experience has been very positive overall. It is a reliable, all-in-one ecosystem that has allowed me to scale my business from a simple mobile reader to a full retail setup. It simplifies my daily operations by keeping my sales, inventory, and deposits in one synchronized place. Pros I really value how plug-and-play the entire system is. I can take a card reader out of the box and start accepting payments in minutes without a complex merchant bank approval process. The interface is incredibly clean, which makes training my staff effortless, and the hardware looks professional on my counter. Cons The flat-rate transaction fees can become quite expensive as my sales volume grows, and I wish there was more room to negotiate rates. I also find it frustrating that getting a live person on the phone for technical support can be difficult during busy weekend hours. Review Source ED Eri D. Founder Accounting Used the software for: 2+ years ### "Stripe: The Payment Processor of Choice for CAS Firms" June 1, 2026 5.0 Overall there is not another payment processor that I would go with, especially for the space that I'm in. As a tech forward CAS firm the big take a ways are ease of use and functionality. AS long as payments are collected and made in a timely manner that is easy for our clients to use, then all is good. Pros Stripe is one of the core tools at my accounting firm. It is the backbone of our payments system. Whether we need to accept ach or card payments, Stripe allows us to accept any of those options. It is easy to setup and clients have an easy time making and saving their payment methods. Cons There is not too much wrong with Stripe. Although there are fair reasons for the processing and disbursement of ACH payments collected, it could be quicker or at the very least there should be options for faster speeds even for a fee. This way it is up to the user if they want quicker disbursement. Review Source VR Verified Reviewer Artist Painter Arts and Crafts Used the software for: Less than 6 months ### "I AM ROYALLY PO'D" October 24, 2025 1.0 Cons Stripe caused me to create over 250 checkout pages on my website and didn’t tell me that I had to click a setting on their website so that I would receive notifications that a sale was made. There is no such setting on PayPal. Any idiot would know that that setting should be a given. How on earth did they expect me to know first of all that I made a sale and second, where to send my painting after someone bought it? I worked with them for hours to set up a test transaction on one of the checkout pages that I set up before I clicked the setting to receive notifications. But if I had made a sale and didn’t receive a notification I would have had one very angry customer AND THAT CUSTOMER WOULD HAVE BLAME ME FOR NEGLECTING THEM AND I WOULD HAVE GOTTEN A HORRIBLE REVIEW FOR BEING NEGLECTFUL AND SEVERELY UNPROFESSIONAL.. Now here I am hours later and they still haven’t set it up for me to make a test transaction. But here is the straw that broke the camels back!!! I mistakenly made a dispute on my credit card because I didn’t recognize the transaction, but I was on the phone with my credit card company and I finally did recognized the transaction as a test I made using the Stripe checkout so I asked the rep. I was on the phone with to cancel the dispute but it went through to Stripe in spite of this. After all of this frustration during this back and forth with Stripe I looked at my online bank accounts and noticed that the account that I use solely for inflow of money was -$5157 in arears. What happened was Stripe charged me – $14.66 for a dispute fee and my bank charged me – $38.00 overdraft fee. That is the first time that happened in years. Anyway I am Royally PO’d. Needless to say, I have decided to flush Stripe down the toilet and resume using PayPal to set up my checkout pages. Now I have more than 250 checkout pages to redo and I am one unhappy camper. I gave them an average review and they were on the phone with me in no time but after all of this, I am giving them the worst review possible and I RECOMMEND TO ANY AND EVERYONE WHO READS THIS TO STAY AS FAR AWAY FROM STRIPE AS YOU CAN GET !!!!!!! Review Source Alan J. Chief Psychologist Mental Health Care Used the software for: 2+ years ### "The best payment solution" March 10, 2026 5.0 Great overall experience, makes it easy to track how my business is doing over time, and is easy to use day-to-day. Pros The platform is comprehensive, easy to navigate, and has everything I need. It's become an indispensable part of my practice. I also like that it has such a strong reputation - that helps me build trust with my clients. Cons I wish the % charged was graduated - as my business grows, it would be nice to pay a smaller percentage for each transaction. Review Source JO Joy O. Team Member Financial Services Used the software for: 1-2 years ### "Reliable and Easy Payment Processing Platform " February 26, 2026 5.0 My overall experience with Stripe has been very positive. It helps me to accept payments smoothly, track transactions easily and manages invoices without stress. Pros Stripe is very easy to use and makes receiving on-line payments fast and secure. I like the simple dashboard, smooth card payment processing, and the reliable customer support. Cons The transaction fee can sometimes feel very high, especially for small payments, and account verification may take a little time. Review Source Simon F. Director Paper & Forest Products Used the software for: 2+ years ### "Good stripe!" February 14, 2026 5.0 Smooth experience with simple set up and no real issues in use. A good piece of payment software. Not a bad price. Pros I’ve used stripe in a few projects to collect payment. We’re currently using it successfully to collect payments form clients via a payment portal. Cons I can’t really fault stripe. Maybe if it cost no money I’d like it more but it might not be as good if it didn’t charge me! Review Source KL Kate L. Sales Machinery Used the software for: Less than 6 months ### "Reliable and Easy-to-Use Payment Processing" August 4, 2026 5.0 Overall, my experience with Stripe has been positive. It is a reliable and user-friendly payment processing platform that is easy to set up and integrates well with many applications. Payment processing is smooth, reporting tools are helpful, and the platform is secure. While customer support and account reviews could be improved, Stripe has been a dependable solution for managing online payments. Pros What I liked most about Stripe was how easy it was to set up and use. The platform has a clean, intuitive interface, reliable payment processing, and integrates well with websites and other business tools. It also provides detailed reporting, strong security features, and a smooth checkout experience for customers. Cons One downside of Stripe is that customer support can be slow or difficult to reach for complex issues. Some account reviews or payment holds may take time to resolve, and the platform's pricing can become expensive for businesses with high transaction volumes or those needing advanced features. Review Source Ryan P. SPEECH LANGUAGE PATHOLOGIST Hospital & Health Care Used the software for: 2+ years ### "Fast and Secure with Plenty of Fees" March 1, 2026 4.0 Pros Stripe has made it easy for my patients to fast and securely pay invoices for their therapy sessions. Cons Unfortunately, with stripe, you’re going to incur processing fees. Either the patient pays them or you do. Either way, it either adds more financial strain to the families or your business. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.