# Page 10 | Stripe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 10 - Is Stripe the right Payment Processing solution for you? Explore 3331 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123889/Stripe/reviews --- Stripe 4.6 (3331) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 22nd, 2026 # Page 10 - Reviews of Stripe ## Showing most helpful reviews Showing 226-250 of 3331 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AA Amaka A. Director Management Consulting Used the software for: 1-2 years ### "My take on stripe " December 21, 2024 5.0 The system was user friendly and convenient Pros Easy to use. Customization functionality Cons Reactivating account process a bit longer Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe It was available at the time I needed an online system Review Source SS Sam S. Product Manager Telecommunications Used the software for: 1-2 years ### "Still a Solid Partner" December 8, 2025 5.0 Pros Ease of integration and basically 0 bugs. We set it up and basically have been able to forget it. Customers don't complain and it just works for our needs. It is very nice how little we have to deal with issues because there are none! Cons Set up and pricing can be hard to understand for someone totally new to the industry. It was a little hard to tell how much it would cost in the end, but they did discuss with us a lot and helped negotiate. Review Source OA Oluwalonimi A. Director Consumer Services Used the software for: Less than 6 months ### "Seamless and Efficient " April 8, 2025 5.0 My experience I would say is seamless and efficient Pros The fact that I can customise and personalise my payment options Cons Not applicable in this case, I’m happy with the product Review Source UD Ubaldo D. AD International Trade and Development Used the software for: Less than 6 months ### "Facilità d'uso" March 14, 2025 5.0 Facile veloce e sicuro, molto comodo da usare su tutti i dispositivi Pros La comodità per i pagamenti e i depositi cauzionali Cons Nulla, molto comodo, forse le commissioni sono leggermente alte Review Source RC Rich C. Consultant Professional Training & Coaching Used the software for: 2+ years ### "Excellent all-around payment processor!" October 28, 2024 5.0 Pros I like the simplicity and the integration with so many different systems. Cons I'm a little concerned about the security with all of the integration options. Alternatives considered [authorize.net](https://www.capterra.com/p/221412/authorizenet/)[PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe Better integration and native build with the software. Review Source CD Corentin D. Pdg International Affairs Used the software for: Less than 6 months ### "Escroquerie " October 5, 2024 1.0 Je déconseille vivement l'utilisation de . Pros Rien est appréciable chez cette entreprise qui vole de nombreuse start up comme la mienne , allez faire un tour sur trust pilot , je pense monter un collectif pour une plainte groupé Cons Ils bloquent de nombreux comptes de start up comme la mienne sans jamais rembourser car nous sommes soit disant high risk mais en fait nous le devenons a cause de leurs agissement d'escroc et de fraude Review Source DD Diego D. Owner Leisure, Travel & Tourism Used the software for: 1-2 years ### "Best cerdit card payment tool for your website." October 2, 2024 5.0 It's a good experience reliable payments no errors until now. Pros is very well-known so clients love it as a payment option Cons There is a process to set it up that requires a programmer. Review Source BS Bianca S. Owner Automotive Used the software for: 1-2 years ### "Fraud prevention is important!" July 18, 2024 3.0 Not at all good. After my issue with transaction fraud, I could not speak to customer service. It’s virtually impossible to get someone on the phone or just get help in general as a small business owner. Pros The ease of use, there are times when I can’t talk on the phone with a customer because I had one with me in person. I could send them to my website to make their payment and it would process immediately. Cons The fees taken per transaction and then the fees on top of that to transfer the funds and then the fees on top of that to keep the product. Too many fees Also, I had a customer dispute a transaction with her bank and won $2K. collected $2k from me and didn’t help me. I had the customer on camera, I had the contract with her signature and I had all emails/text messages from the customer. Stripe processed the dispute and lost. After that, I didn’t trust stripe. I stopped using them. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Cash App](https://www.capterra.com/p/246167/Cash-App/) Reason for choosing Stripe I thought the process was easier. The sign up was easy but it cost me more in the long run because of the amount of loss I ran. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) I thought would be cheaper. It turned out the same but I went back to square because I can always get someone on the phone to help. Review Source ID Irina D. CTO Information Services Used the software for: 6-12 months ### "Good application" April 18, 2025 4.0 Pros Clean user experience, and a nice development environment and documentation Cons The payment fees can be quite high for low volume traffic at times Review Source BD Ben D. Dog walker trainer Professional Training & Coaching Used the software for: 6-12 months ### "Does what it says on the tin" February 27, 2025 5.0 Pros simple as it gets. has a lot of benefits for small businesses. Cons Not really much to not like, their login is simple. Review Source RH Robyn H. Health and Wellness Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Seamless Payment Integration for Small Businesses, even Solopreneurs." October 14, 2024 4.0 The experience has been smooth, efficient and dependable. Pros Connecting as my payment gateway and linking it to my business bank account made setting up my solopreneur business simple and efficient Cons To be fair, there is a cost to doing business. As a new small business I wish their rate could be a little lower. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Stax](https://www.capterra.com/p/157492/Fattmerchant-Payments-Online/) Reason for choosing Stripe appeared to have better options and flexibility as my business grows. Review Source RA Ritz A. CFO Accounting Used the software for: 2+ years ### "Five stars for Stripe" November 22, 2024 5.0 As an accountant, I am happy with as it syncs well with QBO. Pros is used by most of my clients because it is easy to get started and fees are competetive Cons Nothing it works well and have no complaints Review Source JB Jodi B. Controller Real Estate Used the software for: 2+ years ### "We love Stripe. I can monitor our payments very efficiently, and effectively." July 18, 2024 5.0 We have never had any issues with . We find it to be a safe, and efficient way for our customers to pay. Pros We like the ease of receiving payments and the safety of their monitoring system. Cons There is nothing that I can think of that I can even say I don't like. Review Source SN Stéphane N. DevOps Engineer Oil & Energy Used the software for: 1-2 years ### "Simple to use payment service" September 27, 2024 5.0 Pros accepted multiple different currencies. Cons did not refund original transaction fees Review Source JS Joseph S. Developer Information Technology and Services Used the software for: Less than 6 months ### "It works! A little pricey" April 3, 2025 5.0 Overall good, wish the reader was free like others Pros Easy to use and well recognized by customers Cons A bit pricey and no free device for accepting payments Review Source SB Simon B. Owner Operator Individual & Family Services Used the software for: 2+ years ### "Stripe Payment Processing" January 27, 2024 5.0 Pros I love everything about 's operation Review Source PP Peter P. administrator Retail Used the software for: 6-12 months ### "NEVER USE STRIPE !!" August 1, 2024 1.0 if you try to contact support and think you can solve something, FORGET IT! they just connect you every 30 minutes to another agent who has no competence for basic things, I don't understand how a payment gateway that manages money can have such an approach! they are maximally impossible and not helpful at all! this is my worst experience! I believe that this payment gateway will end soon! they only rob sellers of money! if you own an e-shop, don't even think about this payment gateway, and if you have one, end the cooperation as soon as possible, it will be your best decision. You'll thank me later. Pros NEVER USE !!! check out their reviews! terrible !!! THEY CANNOT SOLVE THE REQUEST. IT'S JUST A WASTE OF TIME AND YOUR MONEY AND CHAT SUPPORT SHUTS OFF COMMUNICATION AS THEY SEEM WITHOUT RESPONSE. MAXIMUM UNPROFESSIONAL. IT'S A BUNCH OF AMATEURS WHO BLOCK YOUR MONEY! They are simply stealing your money Cons They stealing your money. we used , the support is impossible at most not helpful, they refund the money to the customer without the customer returning the goods, I DO NOT RECOMMEND TO USE. use verified methods such as PAYPAL, GOPAY and other payment gateways because Stripe and Klarna are maximally incompetent. Review Source MD Maria D. Owner Alternative Medicine Used the software for: 1-2 years ### "Best for small business" July 24, 2024 5.0 Great, hope that if I need customer service it is a better experience. Pros was super easy to integrate, easy for clients to pay, and never have issues. Cons I can't see a report detailing what client paid what, but my other program does that for me. Customer support when I switched banks took them 4 weeks of not listening to me to fix my accounts. They asked for the same documentation over 8 times literally. Once fixed though, it was fixed. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Stripe Ease of integration, no fees, and no equipment needed. Switched from [GatewayAPI](https://www.capterra.com/p/249013/GatewayAPI/) There are no fees with as I pass the processing fee onto the clients. Review Source AF Anj F. Cofounder and CEO Computer Software Used the software for: 6-12 months ### "Stripe is easy and flexible for setting up first-time billing for new products" August 31, 2024 5.0 has been a great partner for enabling payments for products for us and the support on chat and phone has been crucial for our setup when documentation hasn't been enough. Pros Pretty easy to set up many flexible options for subscriptions and has a simple UX for navigating metrics and overall health of the business. Great support too Cons Wish ACH credit transfer method could be removed so autopay could be made easier. The whole process for setting up recurring payments initially is not too straightforward and required help for us Review Source EH Ewa H. Founder Entertainment Used the software for: 2+ years ### "CC processing made easy" November 18, 2024 5.0 Pros Easy to use, integrates with other software, efficient Cons No real cons besides unavoidable service fees Review Source BB Bronwen B. Trustee Non-Profit Organization Management Used the software for: Less than 6 months ### "Works great with Ticket Tailor - takes all the main payment sources" March 26, 2025 5.0 Worked fine, no issues. Tickets for community cinema event with two price levels, donations and processing fees all went through with no problems. Once set up it needed nothing from me. Pros Integrated seamlessly with Ticket Tailor Cons Took me a little while to work out how it integrated with Ticket Tailor Review Source KH Kiran H. Customer Support Consumer Services Used the software for: 6-12 months ### "Why Stripe " October 1, 2024 4.0 I find offers many benefits to its customers. Stripe allows businesses to start accepting payments almost instantly however refunds are a different story. I like the fact Stripe exepts many patment methods. Pros I find cheaper then PayPal for most merchants. I like these no set up or montly fees. Stripe charges 1.50 % for online payments for all slandered u.k cards. Cons has Inadequate Customer Support whichbis a shame for such a popular company. Refunds can take months. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) I found to be a faster processing system. Review Source TB Tina B. Head of Finance Health, Wellness and Fitness Used the software for: 2+ years ### "Easy to use" October 9, 2024 5.0 It was relatively easy to find the data I needed. You could download reports with all the detail or look at nice summarized versions. Pros It was easy to use with good reporting and the ability to export Cons I don't really recall having any issues with the tool. Review Source JZ Jessica Z. Owner Sports Used the software for: 2+ years ### "For the love of god avoid Stripe" August 3, 2024 1.0 I have had enough. DO NOT USE. It has taken me 2 months to refund my customers after we had an event cancellation. And even then they didn't help. It was so painful. This is the worst customer experience I have ever had. This is the third time contacting about this issue and every time they go off on some tangent about something that isn't even the problem. I was not able to refund my customers with my account as it capped me at withdrawing 1.5k. I tried to transfer money to my Stripe account so I could complete the refunds. The money I sent automatically got sent back to my bank. I just want to add to my balance so I can refund my customers!!! I contacted customer support, as usual they go off on some weird tangent talking about something irrelevant but in a polite voice so it kind of looks like they are trying to help? Infuriating. I will take every single effort possible in my power to change my business away from Stripe because they have the WORST customer support and the worst experience. Do you know what would be better than the support that I am getting? None. Because at least it wouldn't waste my time talking to a brick wall. The support agents are either stupid, can't understand English or have been told to play dumb on these issues. Pros It seemed safe. And I THOUGHT that it was a good product. I was wrong. Cons They take your money, won't let you refund anybody, and honestly have the worst customer support known to mankind. A robot would actually be better. Review Source NF Niccolò F. Cofounder, CTO Automotive Used the software for: 6-12 months ### "Endless possibilities, quick to implement, and great with integrations, but at a cost" July 9, 2024 4.0 works very well, it's not free, and the fees stack up quite quickly, especially if you're selling internationally. However, I think it's such a complete platform and setting up everything is free, that it's worth the cost of transactions. We mainly use it with low-code solutions such as Bubble.io. The documentation and support is excellent. Also, should you expand to full code, the documentation is so complete that's always a safe bet. It does the job, it's a "set-it-and-forget-it" product great for starting with very low budget, and scales tremendously well as you grow. Pros We work a lot with no code, especially with Bubble.io apps. I've had the chance to integrate on various project and the speed of implementations, support and seamlessness is really what makes this solution stand out. The user portal in which you can create your products, set up discount codes and coupons, personalize subscriptions etc. is really useful and it allows to set up your shop in a few hours. We mainly use it for SAAS subscriptions and we've never had any problem with payments, processing speed or process clarity. Cons Although setting up and starting out is free, the credit card commissions, exchange commissions and service for processing are quite high. eats a noticeable amount in fees, but still, it saves you so much time during the implementation and payment setup. As a startup it is really important to act quickly and have "set it and forget it" solutions for your infrastructure Alternatives considered [Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Stripe Easy to integrate with Bubble.io apps, that are our main focus. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.