# Page 2 | Stripe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Stripe the right Payment Processing solution for you? Explore 3335 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123889/Stripe/reviews --- Stripe 4.6 (3335) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 22nd, 2026 # Page 2 - Reviews of Stripe ## Showing most helpful reviews Showing 26-50 of 3335 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MH Matthew H. Tutor Education Management Used the software for: 2+ years ### "Reliable payment processing with strong invoicing features, but slightly slow payouts" April 11, 2026 4.0 Overall, Stripe has been a reliable and professional payment solution for my business. It handles card payments smoothly and makes it easy to send invoices and payment links to clients. The ability to customise invoices with branding is a strong advantage and helps maintain a professional appearance. The main drawback is the delay in receiving funds, which can take up to three business days, which is slightly slower than ideal for day-to-day cash flow. However, the system is stable, secure, and generally very easy to use once set up. Pros •Very easy to create and send payment links •Competitive transaction fees •Highly customisable invoices, including the ability to add branding and logos •Smooth and reliable card payment processing •Clear and functional user interface Cons •Payouts can take around three business days, which feels a bit slow for cash flow •Some features can take time to fully understand for new users •Occasional complexity in navigating the broader dashboard Review Source Pepukai Loyd C. Snr AR Assistant Non-Profit Organization Management Used the software for: 2+ years ### "Impressive" April 9, 2026 4.0 Very easy for standard payment processing and invoicing. Stripe offers excellent quality and a powerful, modern platform Pros Ease of use. The dashboard is well designed, making it easy to track payments, refunds, disputes, and reporting once you are familiar with it. Cons Tools like webhooks, APIs, or detailed reporting customisation may require developer input or additional training. Review Source VR Verified Reviewer Student Health, Wellness and Fitness Used the software for: 1-2 years ### "The most intuitive payment system for growing businesses" April 6, 2026 4.0 My experience has been very positive overall. It is a reliable, all-in-one ecosystem that has allowed me to scale my business from a simple mobile reader to a full retail setup. It simplifies my daily operations by keeping my sales, inventory, and deposits in one synchronized place. Pros I really value how plug-and-play the entire system is. I can take a card reader out of the box and start accepting payments in minutes without a complex merchant bank approval process. The interface is incredibly clean, which makes training my staff effortless, and the hardware looks professional on my counter. Cons The flat-rate transaction fees can become quite expensive as my sales volume grows, and I wish there was more room to negotiate rates. I also find it frustrating that getting a live person on the phone for technical support can be difficult during busy weekend hours. Review Source Jayme V. Owner Information Technology and Services Used the software for: 6-12 months ### "Definitely Beats others!" March 31, 2026 4.0 Stripe has made it possible for me to launch and test multiple digital products without needing a complicated financial setup or a full development team. As someone building structured tools like Identity Architect frameworks, digital reports, and downloadable software, I needed a payment system that felt professional but didn’t slow down execution. Stripe strikes that balance extremely well. The biggest advantage is how quickly you can go from idea to checkout. Payment links, hosted checkout pages, and simple product setup allow you to start selling almost immediately. For founders working on early-stage products or iterating quickly, that speed matters more than anything. I was able to validate demand and capture real customers without getting stuck in technical complexity. Stripe also grows with you. What starts as a simple payment link can later become subscriptions, gated digital downloads, or fully integrated checkout flows. This flexibility is especially helpful when products evolve over time, which they inevitably do. Having everything in one ecosystem reduces friction and avoids the need to constantly switch tools as your business matures. The dashboard is clean and intuitive, making it easy to track payments, refunds, and customer activity without feeling overwhelmed. Even when using more advanced features like invoicing or product variations, the interface stays relatively straightforward. Compared to many financial tools, Stripe feels designed for builders rather than accountants. Another strong point is how easily Stripe fits into a broader digital workflow. It integrates smoothly with website builders, email platforms, and automation tools, making it practical for founders creating structured online offerings rather than physical retail. Customer support can occasionally take time depending on the issue, and some deeper customization features may require technical guidance if you want to build something very complex. However, for most founders launching digital products or services, the core functionality is accessible and reliable without needing extensive development resources. Overall, Stripe removes a major barrier to entry for entrepreneurs who want to move quickly and present a polished, trustworthy checkout experience. It supports experimentation while still providing infrastructure strong enough to scale. Pros Very easy to start accepting payments quickly •Clean, intuitive dashboard •Works well for digital products, frameworks, and online services •Flexible as offerings evolve (one-time, subscription, gated access) •Professional checkout experience builds trust •Integrates well with modern website and email tools Cons Support response times can vary •Some advanced customization may require technical setup •Fees are standard but noticeable at higher volume Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Stripe Better features, less resistance in general Review Source EB Emma B. Financial Controller Non-Profit Organization Management Used the software for: 2+ years ### "Great for collecting payments, quickly and easily. " February 6, 2026 4.0 My overall experience with Stripe is positive, the software successfully collects payments and automatically pays-out into the bank account at regular intervals. I am able to easily obtain payment information from my login and manage other users so they can gather required data. Pros I use Stripe to collect payments from various sources. We use Stripe because it is a widely trusted global payment collection software. We can use it for online payments and also in-person on a card machine which is helpful for in-person events. There are transaction fees applied however, there is no monthly charge. Stripe is easy to use with a dashboard showing your key figures. It is easy to navigate and find payment information, and reports which we use to verify income with our auditors. It offers a dispute section where you can easily return or refund payments should the need arrive. It creates a customer data base, storing information securely, and analyse is available. A test-mode function can also be used. Cons The transaction fee is quite high, and we were not able to negotiate a discount, however it was still deemed the best value for money for what we needed at the time, and we have no plans to move away from Stripe. We have experienced no bugs or issues with the transaction volumes we have. Alternatives considered [GoCardless](https://www.capterra.com/p/156081/GoCardless/) Reason for choosing Stripe It was the best solution to integrate with our website. Review Source Francesco P. CEO Arts and Crafts Used the software for: 1-2 years ### "Stripe is the best solution if you are starting out with online payments." January 2, 2026 4.0 My overall experience with stripe is very good. I'm still looking for cheaper solutions out there but I can say that it's solid and easy to manage. Pros Stripe has by far the easiest setup to start getting payments online. Way easier than PayPal and with less restriction. Overall is the best solution if you are starting out on getting payed online. Cons Fees are high though. 50 cents for every 15 bucks. But this is a common problem. PayPal Fees are even higher. Stripe also is not a merchant of records. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Too complex to set up, fees are high, can have a lot of problems while getting it to works, I've still 24 dollars locked up with them Review Source Dante B. Owner Marketing and Advertising Used the software for: 2+ years ### "Disappointed in Dispute Handling and Customer Service." January 12, 2026 1.0 Experience is mixed. The ease of integrating the tool into other software is the only reason I used to recommend my clients use it, and have myself. Whenever having to discuss issues, their support seems to lack the knowledge I believe is needed for properly helping customers. In addition, their handling of my recent dispute has given me little faith in using tools like them. Pros Integration with other tools allows me to easily add payments seamlessly into websites and other software without hurting my brand. Cons Customer Service. I would not recommend Stripe. They mishandled a dispute in my case. A client requested a refund after work had already been underway for several days, falsely claiming that no work had been completed. I provided evidence of the website work, message records, screenshots, and my written refund policy. I also documented the client’s refusal to communicate and move the project forward, which created the delays. Despite publicly posting my work, the client continued to claim that I had done nothing. Stripe still ruled in the client’s favor, despite the documentation provided. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe Branding and integration of PayPal is not as hidden when used. Review Source VR Verified Reviewer Owner Fabricator Automotive Used the software for: 2+ years ### "Most versatile payment processing solution. " April 16, 2026 5.0 Overall, this tool has been a saving grace for credit card processing. Without Stripe's efficient system, I would be losing money! Pros Hands down the best card payment solution in existence. Processing credit card payments through Stripe is so simple. It is incredibly easy to use and has a whole heap of information available from customer support. Their engineering teams are always resolving bugs and issues...and quickly! Cons It is a powerful tool and can be a little cumbersome integrating into some solutions. Their APIs are very well engineered, but can be overwhelming to some. Thankfully their customer support is there to assist! Review Source Jacob M. OWNER Packaging and Containers Used the software for: 2+ years ### "Stripe has awful customer service...be warned!" March 4, 2026 1.0 Awful, they are difficult to reach and have no customer service. They take out 40% of our funds which is causing our small business to go out of business. Stay away from their services! Pros Nothing honestly, they are hard to reach and zero customer support. They take out reserves at will and keep your money. I am not sure how they still operate as a legitimate business. This is coming from a client that has been with them for 14 yrs. Cons No customer support, no contact info, not helpful, reserves with our money, I can go on, but it won't allow me to type everything. I am sad that we have been with them for this long with their lack of customer service. They should be out of business!!! Review Source MK Maksim K. Manager Information Technology and Services Used the software for: 2+ years ### "Stripe worked fine and did not crash my ERP" March 11, 2026 5.0 I know that previously we would receive checks in the mail (which were usually late or missing), but now the QR codes simply work. I am writing this from a pile of Pizza Boxes because my desk is a disaster and I just want to go home, but Stripe allowed me to avoid entering the same data into SAP for 5 hours. Also, it does flag fraudulent activity which is great during the holiday season. Receivable Turnover is faster. Pros I was really impressed that there has been no failure of the integration. It works pretty well and accepts ACH and credit cards with minimal configuration and the funds are deposited every day. So far, that has been a relief. The support have also been surprisingly responsive to issues that we encounter and the customer portal allows customers to make payments without having to leave the payment page, which is nice, although it isn’t anything revolutionary. Cons Unfortunately, the Remittance Emails are garbage because they don’t indicate which deposits are included in the email so I have to guess. We had to turn off the Auto-Imports because it duplicated all of the entries in the ledger and that was an absolute nightmare to manually remove. The syncing between the website and the module can be very inflexible at times, which is frustrating. Review Source MJ Meg J. Owner-instructor Education Management Used the software for: 6-12 months ### "Overall, a great program that is easy to use." January 20, 2026 5.0 Overall, I enjoy using Stripe. It is easy to use for clients. I have not received any complaints about the program from customers. Pros I love that Stripe links to all of the various platforms I use for my business. It is easy to use and is an easy way to accept credit card payments anywhere. Cons I do not like that there are multiple separate accounts with the same name under my business's Stripe account. I wish they were listed with the account they are linked to. I have left some open that could be closed, because I cannot tell which ones need to be deleted. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Stripe I did not want to attach anything to my phone. I also know others who use it and often complain that it is not working. With Stripe I can just have clients scan a QR code if they are in person. Review Source Konstantin P. CEO Construction Used the software for: Less than 6 months ### "Easy pay system " May 5, 2026 5.0 So far using it everyday. No problem. It is a good addition to our customer service system, where they can pay bills online. Pros It is pretty easy to set up for a first time. Not too expensive. Not sure about customer support, because it was really to set up at the first time. Card payments are really easy. Especially we love that our customers can tap their debit card or credit card on business phone and make a payment. No need to buy any POS systems from them. The app is fully customizable, you can choose what day and time to get money on your account. So far didn’t had any bugs or issues with the system, works great. Cons When first time I was trying to find information about how much does it cost it was hard. Also Really wanted to talk to real person for customer support or sales agent. Didn’t found their phone number. There is a bug sometimes when you using Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) much easier to use, and we can use it from our phone. Review Source Alan J. Chief Psychologist Mental Health Care Used the software for: 2+ years ### "The best payment solution" March 10, 2026 5.0 Great overall experience, makes it easy to track how my business is doing over time, and is easy to use day-to-day. Pros The platform is comprehensive, easy to navigate, and has everything I need. It's become an indispensable part of my practice. I also like that it has such a strong reputation - that helps me build trust with my clients. Cons I wish the % charged was graduated - as my business grows, it would be nice to pay a smaller percentage for each transaction. Review Source Alexis L. Owner Arts and Crafts Used the software for: 2+ years ### "Great payment taking! " April 28, 2026 5.0 Overall, I enjoyed it for the price it was expensive. I also never really had an issue that I had to contact anyone to help me fix. I would definitely recommend it to other people in business owners. Pros I would say stripe is the best for any card payments. I used it everyday in my time as a business owner. It’s so versatile and easy to use. I also could integrate it into my online shop. Cons Sometimes it was slower on some days. I was confused with a few features but they have a great information page to help with. Review Source VR Verified Reviewer Professional housing consultant Real Estate Used the software for: 6-12 months ### "Solid option with tap to pay " January 5, 2026 3.0 Stripe provides a decent amount of features and ways to accept payments for your business. The eye catching feature for me was the ability to use a nfc capable smartphone to take payments with tap to pay instead of having to use a stripe terminal. Pros The setup process was quick and easy with only a few questions about your business and how stripe can tailor its services to your business type. Cons Navigating around can take a bit to understand. There are alot of different tabs to explore but once you become familiar with the layout its a breeze. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing Stripe Colleague recommended Stripe over Square Review Source JO Joy O. Team Member Financial Services Used the software for: 1-2 years ### "Reliable and Easy Payment Processing Platform " February 26, 2026 5.0 My overall experience with Stripe has been very positive. It helps me to accept payments smoothly, track transactions easily and manages invoices without stress. Pros Stripe is very easy to use and makes receiving on-line payments fast and secure. I like the simple dashboard, smooth card payment processing, and the reliable customer support. Cons The transaction fee can sometimes feel very high, especially for small payments, and account verification may take a little time. Review Source Craig B. Managing director Entertainment Used the software for: 2+ years ### "Additional payment methods for clients" October 30, 2025 5.0 Easy to set up and works in the background payments are transferred to our bank and show up in our accounting software automatically Pros We like how we can intergrate stripe with our accounting software allowing clients to pay by debit card or credit card direct from their invoice. There is a small processing fee but we feel this is worth it as it gives clients more payment options and encourages them to pay immediately. We have also used stripe when selling merchandise online. We had no issues setting this up and have had no bugs. Cons There are small processing fees which is expected. You have to way up the cost with the speed of payments. Review Source Roger A. Owners Marketing and Advertising Used the software for: 2+ years ### "Professional payment solution for businesses and ecommerces" January 16, 2026 5.0 My experience is very positive so far. It is a strong payment platform for businesses and online services. Pros I like how professional and reliable it is for online payments. When I create an ecommerce, I recommend to my clients as a first option stripe, because it is easy to set up credit card payments and how affordable are they fees Cons Setup can be technical. It is not very beginner friendly and I need to do a follow up when clients want to start a new account. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe Because offers better fees for my clients Review Source VR Verified Reviewer Owner Operator Design Used the software for: 6-12 months ### "Great for Freelancers" March 29, 2026 5.0 From the start to the finish of projects, I am considering time and pricing constantly. There's enough for me to worry about when working with clients, so having Stripe as a tool in my belt is a fantastic way to de-fantasize pricing and free my brain up for real creative work. Pros Stripe is extremely easy to use for both personal and professional use-cases. As a freelancer, it is fantastic to be able to assign services, automatically allow my clients to pay for them, and even allows me to utilize retainer situations. Cons Stripe can be as simple or as complex as you'd like to make it. It is worth investing some time up-front to set up the most efficient backend as possible. Future you will thank you. Review Source EG Emily G. Bookkeeper Accounting Used the software for: 2+ years ### "Payment software with a price" April 16, 2026 3.0 Really like Stripe. It's very easy to set up and let it run, however there are a couple issues that as long as you use it how they want it to, it's fine. It doesn't feel as seamless as some of the other types of this software Pros Stripe is really easy to use and set up, as well as the ability to have it integrate into different aspects of your business. I like the ability to set up a Stripe feed in Xero or to create invoices so that when payments come in it will automatically mark the payment to the invoice Cons I haven't found a simple way to get invoices created in Stripe into Xero without manually creating every one. There are also slightly hidden fees like 'automatic taxes' which took about 10 minutes to figure out what it was for and then subsequently turn off that 'feature' Review Source Ryan P. SPEECH LANGUAGE PATHOLOGIST Hospital & Health Care Used the software for: 2+ years ### "Fast and Secure with Plenty of Fees" March 1, 2026 4.0 Pros Stripe has made it easy for my patients to fast and securely pay invoices for their therapy sessions. Cons Unfortunately, with stripe, you’re going to incur processing fees. Either the patient pays them or you do. Either way, it either adds more financial strain to the families or your business. Review Source Bill L. Vice President of Sales and Operations Information Technology and Services Used the software for: 2+ years ### "Stripe for online payments for business " January 4, 2026 4.0 We have been using stripe fir over 9 years and never had any major issues. We only uad a snall issue and the team at stripe helped and cleared it right away. Other than the cost we are happy with it. Pros It works well for our online payment services. It provides you notice via email when someone makes a purchase. Cons It costing is kind of high in our opinion. We pay close to 4% fees off the total cost of the service. Alternatives considered [Paddle](https://www.capterra.com/p/173382/Paddle/) Reason for choosing Stripe The setup seemed easier for our team. The reporting also seemed better. Review Source LA Lance A. CIO Real Estate Used the software for: 1-2 years ### "Stripe is a game changer for small business - Quick set up and easy to use." May 5, 2025 5.0 I've used Stripe for over a year with multiple transactions, refunds, additional fees and I've had no issue receiving payments. All transactions have processed within the time frame provided. Pros Stripe's payment processing tool is very ease to use. It didn't take long to set up. With their two factor authentication and encryption, I felt confident that my transactions were safe. Cons The fees. All processors have them, and you can pass them on to customers so it is just a part of the industry. I've researched many vendors promising no fees, but they always seem to work them in. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Stripe Stripe has the options that I needed and it easily integrates with my property management system. Review Source PG Patricia G. Customer Service Lead Hospitality Used the software for: 2+ years ### "Handling our hotel guest bookings." March 9, 2026 5.0 As a customer-service head, I am interested in making sure that transactions are smooth. Stripe is used to handle our hospitality billing. It is very affordable, yet troubleshooting of the technical side requires time. Pros Card payments are easy to make. Online reservation of rooms through international credit card can be done on our front-desk with ease. Cons Sometimes bugs in the mobile dashboard are the cause of slow instant refunds, and customer service is sometimes sluggish when dealing with emergency guest requests. Review Source VR Verified Reviewer Accountant Accounting Used the software for: 2+ years ### "Stripe is great" January 26, 2026 5.0 Overall, I enjoy using Stripe. It is a very useful product making integrations and use simple and easy. It provides accurate and helpful information relevant to business and customer support was helpful as well. Pros Stripe is a very simple and easy to use software that makes integrations seamless and effortless, it was fairly straightforward to learn and navigate to use. Cons It is hard to think about what I don't like about Stripe, other than it could be a little more user friendly in the fact for labeling the tabs a little more clearly. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.