# Page 3 | Stripe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Stripe the right Payment Processing solution for you? Explore 3335 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123889/Stripe/reviews --- Stripe 4.6 (3335) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 22nd, 2026 # Page 3 - Reviews of Stripe ## Showing most helpful reviews Showing 51-75 of 3335 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Technical Director Religious Institutions Used the software for: 2+ years ### "Rock solid" December 16, 2025 5.0 This is a rock solid solution trusted by many many companies. You should not worry about using them for anything. Pros Stripe just works. Thats the best thing about it. It can do a lot or it can just do what you need it to. Cons Probably how technical it can be. If you really want to peel back the layers it can get daunting for real. Review Source Saleem B. Training and Development Manager Non-Profit Organization Management Used the software for: 2+ years ### "Stripe - The simple way to collect payments" December 2, 2025 5.0 We connected Stripe as a Merchant on Wufoo to collect one off Payments on forms. Its simple and secure to use to collect payments. Pros It was quite easy to setup and cheap too. Transferring payments from Stripe to our business bank account is very simple and it meets our compliance needs. Cons We haven't experienced any negative issues with Stripe so far, I guess it was just a matter of putting in time to learn how to use all the features. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Stripes fees were cheaper than Paypal, so we made the logical choice. Review Source VR Verified Reviewer Owner Design Used the software for: 2+ years ### "Stripe: The Seamless Pay-Way for Today's Digital Economy " April 27, 2026 5.0 My overall experience though has been satisfactory. The software supports my business needs and my customers are satisfied with the payment structure. Pros I liked being able to integrate payment processing with a streamlined setup into business structure. They have a wide variety of payment methods with multi-currency support. Cons Some drawbacks require coding knowledge and the number of features can be overwhelming to keep up with. Review Source EP Eugene P. Chief Operating Officer Non-Profit Organization Management Used the software for: 2+ years ### "Chief Operating Officer" May 9, 2026 3.0 Overall ok but higher fee and having to maintain two accounts are not the best experience. Feel like I am kept hostage of Stripe as a result of the SaaS tool we chose to use. Pros It seems comprehensive and the reporting tools are helping so I am generally happy with the tool so far. Cons I have two streams of revenue but it is not letting me consolidate both streams so I have to maintain two accounts. Also the process fee and payment timeline is worse than another tool I use. Review Source MK Michelle K. Owner Manager Hospitality Used the software for: 1-2 years ### "Overall 5\*" February 24, 2026 5.0 Overall, I've had a great experience using Stripe. It’s dependable, straightforward, and gives me confidence that payments are handled securely and efficiently. The dashboard is intuitive, and payouts are timely. The only downside is the transaction fees, but the convenience and reliability have made it worth it Pros I use Stripe for credit card payment processing and am happy with it. The few times I have needed customer support to work out an issue, my questions have been answered. Payouts are fast and the system is easy to use. Highly recommend! Cons Stripe’s fees are the one part of the experience that stands out as an area for improvement; however, the platform’s overall value and performance justify the cost. Review Source SC Scott C. Director of Ecommerce E-Learning Used the software for: 2+ years ### "Stripe Has Been a Great Payment Processor For Our Online Learning Business" July 10, 2025 5.0 Overall, we are very pleased with Stripe. Stripe is deeply integrated with our current stack and we don't have any reason to change. Pros Stripe has been a great payment processor for our online training platform, seamlessly integrating with WooCommerce and WooCommerce subscriptions, allowing us to offer multiple payment options to our customers. Cons Stripe's payment processing fees are slightly higher than the payment processor we use for the products side of our business. We have been able to negotiate our fees down with the other processor and haven't been able to successfully lower fees with Stripe. Alternatives considered [authorize.net](https://www.capterra.com/p/221412/authorizenet/)[PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe Stripe was a good fit for us because we offer a digital product (online training platform) and the rates were pretty good. Review Source AT Aleksandra T. Chief Financial Officer Restaurants Used the software for: 2+ years ### "Payment Gateway Similar to PayPal" October 11, 2025 4.0 Pros Accessing payment processing, fraud detection, invoicing and subscription management features in one place is what I like most about Stripe. Cons There was a time I required an urgent support but I couldn’t get the help in time since the response was slow. Review Source Andrew M. CTO Financial Services Used the software for: 1-2 years ### "The #1 Financial payments platform" March 19, 2026 4.0 Pros Well designed, extensive documentation, reliable service at all times. It's a delight to build with most of the time. Cons The documentation can be overwhelming and you can struggle to find what you need at times or how different items link together. Review Source Andrea G. Ristoratore Restaurants Used the software for: 2+ years ### "Recensione Stripe" April 2, 2026 5.0 La mia esperienza complessiva con Stripe è più che ottima, semplice e intuitivo. Mi sono sempre trovato molto bene Pros La cosa che mi è piaciuta di più è la stata la comodità di impostare pagamenti online per prenotazioni o acconti Cons Sinceramente utilizzo Stripe da ormai 3 anni e non ho trovato una cosa negativa. Mi trovo molto bene Review Source jF jaclyn F. owner clinician Mental Health Care Used the software for: 2+ years ### "Stripe works for me" January 4, 2026 5.0 Stipe is linked with my EHR. Setting this up was very easy and I have had no issues with receiving timely payments. Pros I use Stripe with my EHR and they sync very well together. Fees are average, and I have had no negative issues. Cons I use Stripe with my EHR, but would like to be able to use it for other payments instead of the payment system I have been using. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) I continue using Square when taking private payments, but use Stripe with my integrated EHR system. Review Source VR Verified Reviewer Owner and Creative Director Retail Used the software for: 1-2 years ### "Scalable Payment Solution for Small Online Businesses" March 18, 2026 4.0 In general, I haven't had any issues with stripe. It works great for online businesses and it gives you control over how your payment system works. Pros What I like the most about Stripe is its global reach and that it’s built to grow with your business. Cons I feel the customer support can improve their service and their response rate should be faster. Us business owners, need reliable and fast support. Review Source SR Sandra R. Owner Real Estate Used the software for: 2+ years ### "Small Business using Strip" February 10, 2026 4.0 I overall like using Stripe, they are one the leader in their field. I will definitely recommend them for small business. Pros Stripe is very easy to use, the dashboard is friendly. Their overall costs are good. The customer support is easy to deal with. Cons They are not custom built and not really made for my short term rental business. The foreign fees were a bite too high. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe Easy to use and recommended by my property management software Review Source LG Lisa G. Coach and Consultant E-Learning Used the software for: 6-12 months ### "The EASIEST payment gateway you'll ever have!" June 17, 2025 5.0 I'm happy. I last used a regular payment processor with a broker and it seemed like a lot of work compared to this. Pros One of the easist payment integrations I have ever used. It was easy to set up, has great reports and I feel like even beginning business owners can accept payments from day one. Cons I would have liked a heads up on international card fees prior to running a payment for a client. Entering the card number could have included a notification, thereby offering me the opportunity to recover this fee from my client. Switched from [Worldpay for Business](https://www.capterra.com/p/154146/Payment-Processing/) I closed my business in 2022 and when I reopened last year, I went with Strip because it was offered as an easy integration to the CRM I chose. Review Source Suresh K. Senior Business Executive Staffing and Recruiting Used the software for: 1-2 years ### "Seamless for E-commerce payments " December 22, 2025 3.0 overall a very smooth and friction free product, you can issue refunds to customers cards easily as well but yes quite expensive for small business. Pros Yes, kind of one of the best product for taking payments on your e-commerce site, very easy to connect and no technical knowledge needed for the initial set up. Cons Yes there are kind of Industry leaders now in , so good product comes high price but the thins is there is no flat fee system and they charge per transaction and fees Is quite high. Review Source AB Anna B. Kinesiologist Health, Wellness and Fitness Used the software for: 6-12 months ### "Stripe - your payment partner" April 27, 2026 5.0 I like using Stripe for my business because it makes payments more professional and trustworthy. I like how quick the payment is processed. Pros I love how I can customize it to my business. My clients can now pay with their credit cards for my services which makes it easier and more flexible for them as well as easier to manage for me. Cons Stripe takes a fee off of the transactions which decreases my revenue. I would have liked to see more options for type of payments available. Review Source Kostas S. ceo Apparel & Fashion Used the software for: 2+ years ### "They just don't care if you loose money. " February 13, 2025 2.0 Very bad, I lost money in several cases because of stripe. Also there are so many failed orders. Pros Its not very hard to use, but needs improvement. Cons The way they treat the disputes of our clients. They don't care much for the documents they just follow the process and decide always in favour of the buyer. Switched from [Google Pay](https://www.capterra.com/p/212826/Google-Pay/) I was trying to find a better choice, but I didn't, stripe is even worse. Review Source DR David R. Dive Operation Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Reliable payments for trips and courses." August 16, 2025 5.0 We save quicker, catch problems sooner, and have refunds tidily kept in hand. Overall value for money is great, and purchases run smoothly for lessons, charters, and gear additions. Pros Stripe simplifies credit card refunds and payment, and the dashboard is easy to use for account maintenance and tracking payouts. Usability is good with neat logs that enable speedy reconciliations of trip reservations and equipment rentals. Cons Random bugs or authentication checks every now and then slow down settlements, and support is inconsistent in acting quickly on complicated cases. Certain controls are invisible, so there's a lag in adjusting policies. Review Source FC Frank C. Owner Marketing and Advertising Used the software for: 6-12 months ### "Zero Stars " August 8, 2025 1.0 I wouldn't recommend Stripe to anyone, ever. We were dealing with fraudulent credit card disputes for almost $50K in charges and they did not help at all. Pros If I could leave no stars I would. I absolutely do not recommend using Stripe, especially if you are a new business owner. Me and my husband opened a business and we were providing services for a larger company. We had a signed contract for the services and payments. The customer gave all their payment information to us and we processed them based on what was listed on the contract. We have dozens of correspondence with the customer regarding the agreed upon payment arrangement. The customer turned out to be terrible people who rip off small businesses, we found this out from 4 other small family owned businesses who had provided them services. They disputed all the charges equalling up to almost $50k. Even though we submitted all the proof to Stripe, they did nothing. They didn't look into it, just gave them back their money. It was crazy we couldn't believe it. I wouldn't recommend stripe to anyone. Cons Customer Service is terrible. They legitimately approved fraudulent credit card activity with no investigation. Review Source KC Kaylee C. Executive Assistant Construction Used the software for: 6-12 months ### "Easy CC Processing" April 10, 2026 5.0 Overall, in the time we have used Stripe I have not seen any major issues, and it seems to work well for us. Pros Stripe has been very easy for us to use with little to know issues in the time that we having been using this service. We do not receive a whole lot of card payments, but it works well for us as of today. Cons Like all things there are fees associated with using credit cards processing programs, but that is not a major issue because it is now a common thing. Switched from [PayTrace](https://www.capterra.com/p/220016/PayTrace/) Stripe was the most beneficial for us at the time of the swap. Review Source SG Shea G. Counselor Health, Wellness and Fitness Used the software for: 6-12 months ### "Great resource for healthcare providers in solo private practice" April 14, 2026 5.0 Overall, I've had an excellent experience using Stripe to process private pay patient payments. They provide a seamless service for both patients and providers. I can't recommend them enough! Pros Stripe provides a way for me, as a therapist in solo private practice, to take credit card payments in a secure environment. They link with CarePatron, another excellent software, which allows me to manage all self-pay patient in one easy to use platform. I've never experienced bugs and issues with Stripe in over a year of consistent use so haven't needed to contact their customer support, but their site makes it obvious and easy to do so if needed. They provide excellent value for the money and allow for customization to boot! 10/10, would recommend. Cons I can't think of anything I dislike about using Stripe. It is rare a software runs so seamlessly. It would be easy to forget I use Stripe because it works so well, I don't even have to think about it. Review Source NW Nolan W. Head of Sales Real Estate Used the software for: 1-2 years ### "Stripe-Simplify your Small Business Payments and Business Deals" February 13, 2025 5.0 We've used stripe as our primary business payment system and have been incredibly impressed with it's simplicity but powerful system. It's capable of handling both short term transactions and longer term enterprise deals without much learning curve. With short term transactions, there may be prorations, refunds, automatic payments and there is an easy path to navigating, and monitoring all within Stripe. Pros Stripe is an efficient and easy Payment System that we have incorporated across our B2C and B2B operations. It's a simple to use tool, and easy for both the company and the customer to set up one time payments, reoccurring billing, and PO Payments in Enterprise Procurment Systems. Cons There aren't many disadvantages that we have experienced. Billing set up can be a little manual to establish at the start, but ultimately it's an easy to understand platform. Review Source BB Bree B. Adv Ops Coordinator Education Management Used the software for: 1-2 years ### "Stripe is reliable and easy to use! " April 2, 2026 4.0 Overall, my experience with Stripe has been very positive. It’s a reliable and flexible payment platform that works well for processing donations and online transactions. While there is a bit of a learning curve with more advanced features, it's a strong payment processing solution for any organization. Pros Stripe is extremely user-friendly and seamlessly integrates with various platforms. In our case, it made it very easy for our nonprofit to accept and process online donations. The setup process is simple, and once it’s operational, transaction receipts and daily deposits work smoothly! There are many customization options available for payment forms, reporting, and integrations. Cons Some of the more advanced features and plug-ins can feel a bit technical, especially if you’re not familiar with payment processing systems or their integrations. Fees can also add up, particularly for smaller transactions, as we learned during our annual appeal launch, when processing a high volume of gifts at one time. Review Source Luke R. Marketer Marketing and Advertising Used the software for: 2+ years ### "Use a different platform for invoicing." July 18, 2025 1.0 Positive until it wasn’t, which is all that really matters. If you’re a freelancer in digital services stripe is not a good platform for you Pros Ease of use is great, and stripe supported my freelance business payments and invoicing for multiple years with no issues Cons Stripe has shut down my account of multiple years after determining that it is “offering unrealistic financial outcomes or quick monetary gains with minimal effort.” I run digital ads for multiple Fortune 500 clients and this couldn’t be further from true, and honestly not sure how any of my invoices would give this idea to them. There are plenty of other invoicing services out there. Review Source VH Vanessa H. Owner Recreational Facilities and Services Used the software for: 2+ years ### "Expensive, bad customer service, does not protect merchants" June 28, 2025 1.0 Unfortunately, my overall experience with Stripe has been very disappointing. While the product is easy to use, the lack of reliable merchant support, unpredictable account holds, and vague policies make it risky to use for serious business operations. Would not reccomend. Pros Good things end here. Stripe is very easy to install and integrate, especially for developers. The checkout experience is smooth and fast for the customer, which helps with conversions. The interface is clean and the API is well documented, making it ideal for rapid deployment. Cons The merchant service is extremely poor. Chargeback management is unclear and unsupportive. Assistance is slow, generic, and often unhelpful. Stripe has frozen funds without explanation, and several hidden fees appear over time without transparency. Review Source Sarah G. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Must have for Commerce Website" March 3, 2026 5.0 Overall, it has been pretty good. I get emails with suggestions on how to make my customer's experiences better. Pros I created a wordpress website to sell trophies and I use Stripe to allow my customers to make secure payments. Cons It was a bit of work to get started and you have to create a different template for each product you are going to list on your site. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.