# Page 7 | Stripe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Stripe the right Payment Processing solution for you? Explore 3335 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123889/Stripe/reviews --- Stripe 4.6 (3335) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 22nd, 2026 # Page 7 - Reviews of Stripe ## Showing most helpful reviews Showing 151-175 of 3335 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CC Chermaine C. Business owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great payment processing" May 8, 2025 5.0 It is fairly easy to set up and integrate into your website platform, peocessing fees are affordable and customer service is responsive. Pros I like that it processes payments efficiently and the processing fees are affordable and cheaper than other payment processing. Cons I don't like that payment deposits can take several business days if you don't want to pay an increased fee for immediate deposit. Review Source CH Courtney H. Venue Rentals Coordinator Individual & Family Services Used the software for: 2+ years ### "Not half bad!" May 7, 2025 4.0 Pretty good other than the reconciliation reports. Pros Stripe is fairly easy to use compared to other systems. It also integrates with many other software and is easy to do. Cons The fees when using their built in invoicing module. You can only get reconciliation reports if you sign up for automatic payouts. Review Source Vikash M. Chief Marketing Officer Marketing and Advertising Used the software for: 1-2 years ### "Local Bank for worldwide users" December 19, 2024 5.0 Stripe was an game changer for us, as an SEO agency we always wanted clients from North america and Tier 1 countries, but the bank fees always took an huge part from us, But stripe solved it for us, Their fees is very low, Stripe is one of the most important payment system for us. Pros The Lower Fees compared to other alternatives, And they are helpful to pay international clients, with stripe i was able to expand my business to North america too. Cons The identity verfications, I have verified the account once but it asked once again after 6 months. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/)[Binance](https://www.capterra.com/p/252490/Binance/) The fees of stripe is very low and it helped us to process small payements faster and profitable too. Review Source BB Bronwyn B. Seller Apparel & Fashion Used the software for: 1-2 years ### "Alright money system but lacks support" August 10, 2025 3.0 I did like the ease of being able to bill and swipe for customers purchases . However customers service is not great if you encounter any issues. Pros Stripe was easy to set up to take custimers payments. It was easy to bill, invoice and swipe for purchases . Cons There seems to be a lack of custimer service if you have issues. You usually get stuck in a loop or dead end. Review Source Nedim M. Digital Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "Powerful payment solution" January 13, 2025 5.0 It is a great choice for businesses looking for a simple yet powerful solution for online payments. Pros Easy to integrate and works nicely with websites, making it accessible for businesses of all sizes. Cons Some users may find its pricing confusing, especially when dealing with additional fees for specific services. Review Source RB Rachel B. CEO Executive Office Used the software for: 1-2 years ### "Great Product, Easy to Use " July 24, 2025 5.0 Very easy to use and setup. Support OK however could be less scripted and robotic with responses to queries that fall outside the standard FAQ type of answer Pros Easy to setup, great comms for transactions, easy to embed links into invoices and documents to allow clients to pay Cons Restrictions on categories that can be used and then even when not within the category still being restricted for certain things Review Source ZJ Zakau J. Landlord Real Estate Used the software for: 1-2 years ### "It’s worth it for small businesses" February 4, 2026 5.0 Overall, I pay a yearly subscription for stripe that is nothing compared to the value I get for their payment processing platform. Pros It allows me to accept credit (cc) card payments with ease! I also don’t have to worry about whether the information is being kept securely. Cons When using Stripe, it takes about 2 or 3 days before the money is deposited. I wish that time could be cut down to one day. Review Source dS david S. owner Information Technology and Services Used the software for: 2+ years ### "A really useful solution for accepting online payments" February 14, 2025 5.0 I use stripe often and I have it integrated into my website so that I can take online payments. I also have it integrated into my accounts software (Xero). Pros I love how easy it is to use stripe and in particular to integrate it into my wordpress website as a payment solution. Cons The costs are a little higher than I would like when compared to other ways of receiving payments. Review Source CZ Calvin Z. Manager Marketing and Advertising Used the software for: 2+ years ### "my Stripe review." December 1, 2024 5.0 It enables me to do business online knowing that I can accept payments from customers worldwide, it doesn't matter the location I'm doing business at. Pros Its easy to use, and that it can be used everywhere around the globe, this enables businesses to accept payments from customers worldwide. Cons A bit difficult to integrate or customize without professional help. Review Source BB Britta B. Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "Stripe Servie" April 10, 2025 5.0 My overall experience has been really good Pros It is a great option that can be used on many platforms. The lower credit card fees are a big bonus. Cons I have not experienced any issues with Stripe in the few years I have used it. Review Source MD Mark D. CEO Professional Training & Coaching Used the software for: 1-2 years ### "Stripe works for creators and small business" March 12, 2025 5.0 Excellent payment processor, another global top name. Pros Easy to set up and administer. Works with almost all of the cart and store systems for creators. Cons Cost to use because you don't have much of a choice. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe I didn't, like others, I offer both because they're both good processors. Review Source Jennifer D. Graphic Designer Graphic Design Used the software for: 2+ years ### "This system Needs Improvement" January 23, 2025 3.0 I have been using them for years but the fees can be quite high, the support is lacking Pros easy to create payment links and accept payment Cons When there is an issue, no one is willing to take ownership and fix it. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Because too many people were having their assets frozen on Paypal Review Source RP Rachel P. Door dasher Food & Beverages Used the software for: 1-2 years ### "Unreachable and no phone number" February 6, 2025 1.0 There is no ability to call these people. It takes forever just to request them to call you on a scheduled day four days from the day you requested, plus you have to wait on them to escalate the request just to even get approved to talk to someone and then they will schedule it for 4 days away. My email address and phone number no longer worked and it took me 2 to 3 weeks just to be able to get a hold ofsomeone. This is for a request for tax documents and for a company to not be reachable is a red flag. They do not care that it takes forever, even though you’re trying to get tax documents in order to file taxes. Never use this company And do your favor don’t even work for DoorDash because you’ll be forced to use this company. Uber will gladly upload all of your documents on your Uber account. They don’t force you to go through a third-party just to get access to documents that you are legally entitled to. Cons You cannot get ahold of them and they take forever just to update your phone and email Review Source TO Taryn O. Business Operations Supervisor Hospitality Used the software for: 1-2 years ### "Favorite Processing System " February 12, 2025 5.0 We implemented Stripe because of the lower processing fees. The implementation was seamless and the back-office side of the program is much more straightforward and easy to use. Pros Lower transaction fees and Stripe works better with our reservation system. Cons I haven't experienced any cons with this software. Switched from [Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/) Stripe has lower processing fees compared to past companies that we have used. Review Source WC Winnie C. Office Manager Non-Profit Organization Management Used the software for: 2+ years ### "Easy way for payments" March 18, 2025 5.0 Overall, Stripe seems to be working and serving its purpose. Pros Stripe is an easy way for my donors to make a contribution. Cons Not crazy about the fees. It feels like a big portion. Review Source VJ Vershley J. IT Consultant Telecommunications Used the software for: 6-12 months ### "Good payment tool for most business" May 14, 2025 4.0 Good overall, integrated with some CRMs and ERPs, managed to do the work without major issues. Good thing also is about it's test platform easy to connect and do tests there before moving to live. Pros Easy to connect via API or point and click to any capable systems. Cons Some functionalities like subscriptions can be extremely tricky to setup due even for simple scenarios. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Stripe Easier to setup and integrate with other system Review Source KM Khalid M. Cloud Architect and Fullstack Developer Computer Software Used the software for: 1-2 years ### "Frustrating Experience with Stripe Support & Unfair Account Closures" November 8, 2024 1.0 My experience with Stripe has been incredibly frustrating. My account was suddenly closed due to claims of "unauthorized payments," which were factually incorrect. There were only three transactions involved, all of which were authorized by the customers. Despite providing clear explanations and offering to verify with customer communications, my support tickets were automatically closed, and I received no meaningful follow-ups. Even worse, my customers’ refunds are now at risk due to this account closure, and there has been no assistance or clarity from Stripe's support team. The responses I did receive felt automated and dismissive, offering no real solutions. This has severely impacted my business and my customers' trust. I urge Stripe to take complaints and customer support issues more seriously. This level of service is simply unacceptable. Pros Good technical infrastructure and superior integrations and APIs Cons Customer support is horrible. "Investigations" are vague automated responses. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Stripe Thought it was easier to use, but the legal issues and unfair treatment from stripe is pushing me away. Review Source KS Katherine S. Paralegal Legal Services Used the software for: Less than 6 months ### "Faces freezing challenges" February 18, 2026 4.0 Pros It can be very useful for a user that seeks global reach and accessibility to users worldwide. It offers the basics in terms of convenience and accommodates various payment networks. Cons They make the user responsible for waiting with little guidance. Fund holding has a long wait time and transactions are not resolved quickly for anywhere between 7 and 14 days. Review Source PJ Posh J. US IT LEAD Insurance Used the software for: 2+ years ### "Great Tool - requiring little customization for full functionality" February 20, 2025 4.0 I have been pleased with the out-of-the box reporting and real-time alerts. Pros Ease of configuration and deployment - the great aftercare and ease of administration after Go-Live Cons Pricing for users requiring read-only access should be less Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Reason for choosing Stripe Features offered for the slightly lower expenditure Review Source JS Jordan S. Office Manager Consumer Services Used the software for: 2+ years ### "Good for small business but not at scale" January 9, 2025 5.0 Overall good experience, we used their product for years before we eventually had to make the switch to another platform. At the end they kept tightening up their restrictions and make it extremely hard to do business with them. Pros The interface, ease of use, and speed of getting setup and running was great! Cons Stripe has all kinds of red tape and would often put our funds on hold for no reason. Makes it extremely hard to operate a business. Review Source FR Francisco R. Owner Retail Used the software for: 2+ years ### "When you grow too big you no longer care about the little ones" November 4, 2024 1.0 Useless customer support, breach of own resolution time commitments Pros Early adoption, ease of use and dashboards Cons Poor customer support, grown too big to pay attention to small businesses Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Stripe Early adopter and availability in the region we operate Switched from [2Checkout](https://www.capterra.com/p/79616/2Checkout/) Early adopter, better fee structure, easy to implement and integrate Review Source JL Jessica L. Owner Arts and Crafts Used the software for: Less than 6 months ### "Little time review" February 1, 2026 4.0 My overall expert with Stripe has been a good one thus far. I haven’t had it long though. I need more time to see the features Pros What I like most about Stripe is the ease of use for my business. I’m Able to charge clients easily for my transactions Cons What I like least about strips is the fees associated with the transactions. I wish it was fee less. Review Source GW Guido W. Suchtberater Health, Wellness and Fitness Used the software for: 1-2 years ### "Zu kompliziert schlechte Übersetzung im Support" March 22, 2025 2.0 Stripe verwendet eine schlechtec Übersetzer KI. Ich wollte gerade mein Auszahlungskonto einfach nur wechseln. Der Support ist völlig überfordert. Jetzt muss ich ersddt auf eine Email von einem Spezialistern warten. Bei Paypal mache ichdas selbst mt 5 Klicks. Einfach lächerlich. Überlege ein anderes Produkt zu nutzen. Pros Sie sind tatsächlich in der Lage die Überweisung eines Kundenn innerhalb von 7 Tagen mit Gebühren von 1,45 Euro auf mein Konto zu überweisen. Schneller geht es nicht. WOW. Eine Spitzenleistung. Cons Kundensupport. Simple Probleme sind sie nicht in der Lage zu lösen. Review Source NB Nico B. Finance Team Hospital & Health Care Used the software for: Less than 6 months ### "A great improvement " April 25, 2025 4.0 We use stripe to collect and retail payments made by card, so far it has been a very good experience Pros full integration with ERP system and overall better custoimer experience Cons it takes five working days for payments to clear, which sometimes with weekend s and bank holidays could result into two weeks Switched from [Clover](https://www.capterra.com/p/226864/Clover/) better user experience and automation to our ERP system Review Source MC Mario C. founder Marketing and Advertising Used the software for: 1-2 years ### "Best payment processing software" April 26, 2025 5.0 Overall my experience has been great with stripe and will continue to use it Pros \- Easy way to get paid for your business - Low fees - highly functioning platform Cons \- Sometimes payment process doesn't work with every credit card Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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