--- title: "Stripe Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Stripe Software - reviews, pricing plans, popular comparisons to other Payment Processing products and more." source_url: "https://www.capterra.com/p/123889/Stripe/" page_type: "product" language: "en" --- # Stripe Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Stripe ## What is Stripe? Stripe is a financial infrastructure platform that provides online payment processing and commerce solutions. The system offers APIs for payment acceptance, recurring revenue management, payouts, and financial automation enhanced by AI tools. Stripe's platform includes fraud protection through Radar, subscription billing capabilities, automated tax compliance, and custom reporting via Sigma. The service integrates with various business tools while providing customizable UI components and developer-friendly APIs. For technical teams, Stripe delivers intuitive APIs that enable quick deployment and scaling of payment infrastructure. Businesses without development resources can utilize low-code and no-code options such as Checkout and Payment Links. The platform supports multiple currencies and allows businesses to select specific capabilities from its modular suite, making it suitable for international operations requiring secure, scalable payment processing. ## What is Stripe used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/)[Currency Exchange](https://www.capterra.com/currency-exchange-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 3,371 user reviews Reviews sentiment Positive 93% Neutral 4% Negative 4% Pros & cons Extensive integration ecosystem Comprehensive payment security features Inconsistent fraud prevention and holds Challenging chargeback handling Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Payment Processing / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Stripe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.stripe.com/&name=Stripe) Rating Breakdown 4.6 +− Features4.5 Value for Money4.3 Ease of Use4.5 Customer Service4.2 Rating Breakdown 4.6 Features4.5 Value for Money4.3 Ease of Use4.5 Customer Service4.2 ## Stripe Reviewers Verdict Updated August 2026 AI summary - Stripe is well-suited to small businesses, nonprofits, and ecommerce teams needing reliable online payment and donation management. - Positive feedback centers around its easy credit card processing, flexible integrations, and developer-friendly APIs. - It enables secure, day-to-day payment collection, recurring billing, and efficient donation tracking across digital channels. - Buyers may need to accept some trade-offs with complex fees, occasional account holds, and mixed experiences with chargebacks or support. - It fits businesses prioritizing security and online payments, but may not suit those needing hands-on support or lower, simpler fees. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Stripe 4.6 (3,371) VS. [4.2 (2,062)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (3,360) Ease Of Use 4.0 (26,580) Value For Money 4.3 (2,561) Value For Money 3.9 (20,422) Customer Service 4.2 (2,309) Customer Service 3.8 (20,680) ## Stripe alternatives [4.2 (1,322)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.0 (624)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,602)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) [View all alternatives](https://www.capterra.com/p/123889/Stripe/alternatives/) ## FAQs about Stripe Overview ### What problems does Stripe solve? Stripe solves the friction of launching secure online payments, recurring billing, and donation collection across websites, apps, and fundraising tools. It reduces manual setup, disconnected payment systems, fraud concerns, and weak reporting. Ecommerce teams, developers, nonprofits, finance staff, and small business owners benefit most from its integrations, customizable APIs, and fast onboarding. Answer based on 1802 reviews Overview ### Which roles and teams benefit most from Stripe? Stripe is most used by business owners, founders, and executives who need to launch payment operations quickly, manage revenue, and track transactions. Developers and engineering teams benefit from its APIs for integrating checkout and subscriptions, while office, project, and operations managers use it to streamline billing, invoicing, and payment administration. Answer based on 3311 reviews Overview ### What company size and industries is Stripe built for? Stripe is used primarily by small businesses, which make up 89% of reviewers, especially in Marketing and Advertising at 11%. It also fits online retailers, SaaS companies, marketplaces, AI companies, platforms, crypto businesses, creator economy platforms, and global enterprises, with additional reviewer concentration in Computer Software at 8% and IT Services at 6%. Answer based on 3356 reviews Features and Usability ### What are the key features of Stripe? Stripe includes core payment processing for online payments, ACH and credit card processing, plus recurring/subscription billing and invoicing tools. Differentiating features include a developer-friendly API, payment links, multi-currency support, fraud detection, and integrations with accounting, CRM, ecommerce, and booking platforms through its dashboard. Answer based on 2277 reviews Integrations ### Which third-party tools and platforms does Stripe integrate with? Stripe integrates with over 100 third-party tools and platforms, with common connections to PayPal, WordPress, WooCommerce, Shopify, Squarespace, Xero, ClickFunnels, and Wix. Reviewer mentions center on ecommerce site builders and accounting tools, while the catalog also shows broader support for platforms such as BigCommerce and Chargebee. Answer based on 1459 reviews Getting Started and Support ### How easy is it to onboard and train a team on Stripe? Stripe is fairly quick to onboard for teams handling basic payments, especially when using integrations and its clear dashboard. Training typically relies on webinars, videos, and documentation. Reviewers say volunteers, frontline staff, and admins learn core tasks quickly, while nontechnical users and teams configuring APIs, webhooks, or custom setups need more time. Answer based on 79 reviews Getting Started and Support ### What customer support options does Stripe offer, and how do users rate the experience? Stripe offers email/help desk, FAQ/forum, a knowledge base, 24/7 live representatives, and chat. Users often describe support and documentation as helpful, knowledgeable, and reasonably fast, especially for setup and technical questions. However, some report inconsistent agent quality, delayed responses on urgent issues, and frustrating account or dispute-related resolutions. Answer based on 707 reviews Security ### How does Stripe handle data security and access control? Stripe uses encryption, PCI compliance, tokenization, two-factor authentication, login verification on new devices, customizable 3D Secure rules, and fraud screening that flags risky transactions and supports user verification. Reviewers also note stricter authentication, lengthy verification, account holds, and limited privacy customization can create friction. Answer based on 223 reviews Payment processing ### How well does Stripe handle payment processing? Stripe handles online payment processing well for many businesses, especially ecommerce stores, freelancers, and SaaS teams. It supports cards, ACH, invoices, subscriptions, payment links, and multiple currencies through a clean dashboard and flexible integrations. Some small businesses report payout holds, verification issues, or slower fund access when support is needed. Answer based on 2277 reviews ## Who uses Stripe? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Extensive integration ecosystem 91% positive reviews out of 803 Most reviewers indicate integrations are seamless with various platforms, simplifying setup and expanding business capabilities. Nedim M. Digital Marketing Manager, 2 - 10 employees. "Easy to integrate and works nicely with websites, making it accessible for businesses of all sizes." Inconsistent fraud prevention and holds 70% negative reviews out of 195 Most users report fraud prevention sometimes triggers unnecessary holds, lacks transparency, and offers limited merchant protection. Frank C. Owner, 2 - 10 employees. "We were dealing with fraudulent credit card disputes for almost $50K in charges and they did not help at all." Comprehensive payment security features 91% positive reviews out of 179 Most users report security and access control offers strong encryption, compliance, and safeguards for sensitive data. Kaleena L. Sr. Communications Consultant, 10,001+ employees. "It supports various ways to pay for goods or services and its encrypted system is trustworthy and reliable." Challenging chargeback handling 61% negative reviews out of 120 Most reviewers find chargebacks difficult to contest, with high fees and limited support for dispute resolution. Flexible donation management tools 90% positive reviews out of 63 Most users comment donations are easy to process, track, and support recurring gifts with nonprofit-friendly rates. Anonymous User Vice President, 2 - 10 employees. "Stripe directly integrates with all of our fundraising systems, making it easy to accept credit cards for donations, merch, or any other revenue stream." Limited international accessibility 71% negative reviews out of 65 Most reviewers describe country availability as restrictive, preventing businesses in many regions from using the platform. ## Features AI summary Based on 17,379 Payment Processing reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Debit/Credit Card Processing** (**52%**) Stripe supports all three features that reviewers rate most highly: **Data Security**, **Online Payments**, and **Debit/Credit Card Processing**. Together, these capabilities help businesses protect transaction data, accept payments through digital channels, and process card payments reliably, allowing teams to manage revenue collection with greater confidence and efficiency. Data Security 4.6 (674) 63.65% of 674 reviewers that rated this feature as important or highly important Stripe helps you protect sensitive payment data with strong encryption, PCI certification, and two-factor authentication. Reviewers feel confident in Stripe’s security, noting no breaches, robust fraud prevention, and peace of mind for both businesses and customers. Online Payments 4.7 (848) 63.56% of 848 reviewers that rated this feature as important or highly important Stripe offers a seamless online payment experience, letting you accept payments from anywhere with flexible options and easy integration into websites or apps. Users think the process is fast, secure, and reliable, with real-time notifications and broad compatibility, though some note higher fees for small merchants. Debit/Credit Card Processing 4.6 (770) 64.68% of 770 reviewers that rated this feature as important or highly important With this capability, you can accept nearly all major debit and credit cards quickly and securely, including Apple Pay and Google Pay. Reviewers appreciate the seamless setup, fast transactions, broad card support, and built-in fraud protection, though some mention occasional payout delays. Payment Fraud Prevention 4.5 (620) 61.61% of 620 reviewers that rated this feature as important or highly important With Stripe’s fraud prevention, you benefit from real-time alerts, customizable rules, and machine learning detection. Some reviewers find the multi-layered tools effective for reducing chargebacks and risky transactions, though a few mention occasional false positives and challenges with dispute resolution. Mobile Payments 4.6 (466) 53.00% of 466 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Payment Processing 4.5 (710) 57.32% of 710 reviewers that rated this feature as important or highly important It gives you a smooth, reliable way to process payments across cards, wallets, and currencies. Reviewers indicate setup is simple, integration is broad, and transactions are fast and secure. Users like transparent fees, real-time receipts, and flexible payout schedules. Stripe 40 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cryptocurrency Processing: Accept and process cryptocurrency transactions such as Bitcoin - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Security: Stripe helps you protect sensitive payment data with strong encryption, PCI certification, and two-factor authentication. Reviewers feel confident in Stripe’s security, noting no breaches, robust fraud prevention, and peace of mind for both businesses and customers. - Debit/Credit Card Processing: With this capability, you can accept nearly all major debit and credit cards quickly and securely, including Apple Pay and Google Pay. Reviewers appreciate the seamless setup, fast transactions, broad card support, and built-in fraud protection, though some mention occasional payout delays. - Electronic Payments: Electronically collect payments for goods or services - Financial Reporting: Generate reports to assess the financial performance of an organization - Fraud Detection: Identify and prevent suspicious activity - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Stripe offers a seamless online payment experience, letting you accept payments from anywhere with flexible options and easy integration into websites or apps. Users think the process is fast, secure, and reliable, with real-time notifications and broad compatibility, though some note higher fees for small merchants. - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Fraud Prevention: With Stripe’s fraud prevention, you benefit from real-time alerts, customizable rules, and machine learning detection. Some reviewers find the multi-layered tools effective for reducing chargebacks and risky transactions, though a few mention occasional false positives and challenges with dispute resolution. - Payment Links: Send clickable links via text or email to collect payments from customers - Payment Processing: It gives you a smooth, reliable way to process payments across cards, wallets, and currencies. Reviewers indicate setup is simple, integration is broad, and transactions are fast and secure. Users like transparent fees, real-time receipts, and flexible payout schedules. - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Receipt Management: Upload, track, and submit receipts in a central database - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- Get Advice We can help you find the software with the features you need. Features 4.5 (3,351) 4.5 Based on 3,351 reviews ## Pricing Value for money 4.3 (2561) [View pricing plan details](https://www.capterra.com/p/123889/Stripe/pricing/) Standard 2.9% + 30¢ It includes: - 3% for cards issued outside India - Pay-as-You-Go Service Custom Contact vendor for details It includes: - Multi-product Discounts - Country-specific Rates Value for money 4.3 (2,561) 4.3 Based on 2,561 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (2309) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (2,309) 4.2 Based on 2,309 reviews ## User reviews Overall rating 4.6 Based on 3,371 reviews Filter by rating 5(2475) 4(652) 3(119) 2(27) 1(98) Mentioned topic Sorted by most recent Jen F. Consultant Cosmetics ### "Confidently You " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 23, 2026 I have a business and personal account set up with Stripe. It has been a smooth sailing experience. It was not hard to set up the account and not hard to get the card swipe that you can take with you. The customer service is great if you have any questions. They are fast at response time. Pros It was offered with my new business and has a free option. There is a credit card swipe you can take with you, Cons How much it cost when you use the card machine. I like that you can take it with you just that they take so much out when it processes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Rashad G. Geomechanicist Oil & Energy ### "Payments that simply work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 22, 2026 I have used Stripe for personal online transactions and have generally found the payment process smooth, secure, and easy to complete. Pros Stripe makes online payments straightforward and generally requires very little effort from the user. The payment process is clean, quick, and provides clear confirmation once a transaction is completed. Cons From a personal user's perspective, there is not much visibility into Stripe itself since most of the experience happens through the website or service where the payment is being made. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Scott C. Director of E-commerce E-Learning ### "Reliable recurring billing that stays out of the way" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 17, 2026 Positive overall. Stripe is the piece of our payments infrastructure we think about least, which is exactly what you want from a payment processor. It's handled thousands of subscription renewals across a multi-year membership program with essentially zero processor-side failures. I'd choose it again. Pros Stripe has been rock-solid for processing recurring subscription payments on our membership and training business. We run WooCommerce Subscriptions with multiple installment plan variants, and Stripe handles the recurring billing, card updates, and retries without drama. Cons Processing fees add up at volume, especially on installment plans where the same customer generates twelve separate transactions instead of one. Dunning and failed-payment recovery is functional but basic out of the box. We've had to build our own reporting to identify and act on at-risk subscribers rather than relying on Stripe's native tooling. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IG isaac G. Controller Machinery ### "Stripe ease of payments" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 17, 2026 Pros Stripe provides a way for any business owner to collect easily from their customers. easier collection means more collection, typically. Cons They can get pricey when you start sending a lot of money through them. Payment providers are expensive but required. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EA Estrella A. Software Engineer Computer Software ### "Stripe provides developer friendly payment processing and seamless API integrations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 August 14, 2026 Over 1 year, Stripe proved ideal for credit card payments and card payments. Outstanding ease of use and value for money outweigh minor bugs and issues, while client support and customer support handle routine queries well. Pros Processing card payments and credit card payments is effortless thanks to excellent developer tools. Great ease of use, reliable client support, strong customer support, and good value for money keep bugs and issues rare. Cons Higher processing fees impact value for money at scale. Customer support and client support can feel slow on dispute appeals, while edge case bugs and issues in webhook retries disrupt ease of use for card payments and credit card payments. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CF christopher F. Software Systems Consultant Wireless ### "Stripe works for day-to-day work with Stripe — know the fees and filters" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 14, 2026 In the months we have been using it day to day I have used Stripe for day-to-day work with Stripe. This is how the tool behaves for us right now, not how a demo looked. On the positive side, contractor payouts that we used to batch on Mondays now go out the same afternoon we approve the hours. The constructive side is equally specific: support replies have been fine when we have written in, just not fast enough for a payment that is stuck at 4:50 p. M. On a payday. For a team our size, that tradeoff is one I can live with, and we are still on it. Pros In the months we have been using it day to day I have used Stripe almost every working day for day-to-day work with Stripe. Mobile payments are not a novelty for us; they are how the front desk finishes checkout while the client is still standing there. A typical in-person collection that used to stall at the desk now finishes before the client is out the door. Notifications are noisy on a busy day, but they are reliable — I would rather clear a few extras than miss a failed send. Cons What I like least is straightforward. Support replies have been fine when we have written in, just not fast enough for a payment that is stuck at 4:50 p. M. On a payday. The business activity view is thinner than a full merchant dashboard — filtering a busy month by client still takes more tapping than it should. None of this is a reason to leave, but it is the part of the week I notice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Abhishek A. CEO Architecture & Planning ### "Best Online Payment Gateway for accepting payments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2026 Overall Stripe has been great with payment gateway, and I have never felt the need for another payment gateway for my business. Pros Stripe is very user friendly payment gateway. I have been using it since 2018 and I have never felt the need to get any other payment gateway for receiving online payments. The security system is so enhanced that it automatically detects fraudulent payments and blocks it before the transaction goes through. Cons The invoicing with Stripe is not very pleasing as it has basic templates which I do not use, because I require some additional lines to add to my invoice. Alternatives considered [authorize.net](https://www.capterra.com/p/221412/authorizenet/) Reasons for choosing Stripe Stripe has a special program called Atlas. It helped me register my company in the US and also helped me in getting a US bank account. After all this, Stripe also provided me with the payment processor. This facility was not available with any other company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tavoni L. Laundry and Linen Aide Hospitality ### "A great product to use!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 August 6, 2026 Overall I have had a wonderful experience using Stripe's services. It has truly been a life saver for me. Pros I like that Stripe accepts all major debit/credit cards!!!!! It also is very beginner-friendly and has a lot of great features to help you along the way!!!! Cons The number one thing that I consider a con is Stripe does not have a great customer support system!!!! It is very hard to get in touch with anyone via phone. All you basically have to rely on is chat and email for support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NZ Nick Z. MD Health, Wellness and Fitness ### "Dont Risk Your Company Using Stripe" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 6, 2026 Watch out for this company. Our experience has been absolutely terrible. Out of the blue, we received threatening emails stating that they were going to stop processing our payments and close our account, despite us having done nothing wrong. When we called them to find out what was happening, we were told there was "nothing to worry about", yet they continued sending intimidating emails demanding documents and personal information before they would even discuss the matter with us. The whole experience felt very unprofessional and concerning. As a business, you simply can't afford to have your payment provider putting your company at risk like this. There are plenty of other reputable payment providers available, so we switched immediately. Based on our experience, I would not recommend trusting this company with your business. Pros nothing at all. very bad company to deal with. we don thave anythign nice to say about them we wantto worn people about them Cons the threating emails we got about closing our accoutn when we did nothing wrong . we called them and they said our account was fine and we have an email form them stating this Switched from [Worldpay for Platforms](https://www.capterra.com/p/196991/Payrix/) beacuse Stripe threated to close our acocunt for no reason Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KL Kate L. Sales Machinery ### "Reliable and Easy-to-Use Payment Processing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2026 Overall, my experience with Stripe has been positive. It is a reliable and user-friendly payment processing platform that is easy to set up and integrates well with many applications. Payment processing is smooth, reporting tools are helpful, and the platform is secure. While customer support and account reviews could be improved, Stripe has been a dependable solution for managing online payments. Pros What I liked most about Stripe was how easy it was to set up and use. The platform has a clean, intuitive interface, reliable payment processing, and integrates well with websites and other business tools. It also provides detailed reporting, strong security features, and a smooth checkout experience for customers. Cons One downside of Stripe is that customer support can be slow or difficult to reach for complex issues. Some account reviews or payment holds may take time to resolve, and the platform's pricing can become expensive for businesses with high transaction volumes or those needing advanced features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/123889/Stripe/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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