---
title: "Little Green Light Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Little Green Light the right Fundraising solution for you? Explore 317 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/123954/Little-Green-Light/reviews/"
page_type: "reviews"
language: "en"
---

Little Green Light

4.8 (317)

[View alternatives](https://www.capterra.com/p/123954/Little-Green-Light/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 17th, 2026

# Reviews of Little Green Light

Ease of use

4.6

Customer Service

4.8

## Pros and Cons in Reviews

AP

Anthony P

Advancement CoordinatorCivic & Social Organization, 2 - 10 employeesUsed the software for: More than 2 years.

“It provides me with a wealth of information that enables me to assess our fundraising activity, generate a variety of reports for our Board, and assists us organizing and communicating with our volunteer constituency.“

August 28, 2025

WP

Wendy P

Development CoordinatorCivic & Social Organization, 51 - 200 employeesUsed the software for: More than 2 years.

“Not being able to do a bulk import of gifts that is sent to the QKB que automatically. When we do a major donation push, I have to spend alot of time doing manual entries so that our bookkeeper sees them in the que. “

November 27, 2024

JM

Joseph M

Executive DirectorNon-Profit Organization Management, Self-employedUsed the software for: Less than 6 months.

“Transferring data was seamless, with excellent guidance provided by LGL.“

December 18, 2025

MM

Melody M

President and Executive DirectorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years.

“Gosh, it's hard to think of anything I don't like about Little Green Light. As time goes by they continue to make improvements and always seem to address my current wishes.“

February 25, 2025

LC

Lior C

Board presidentEducation Management, 2 - 10 employeesUsed the software for: More than 2 years.

“We purchased it several years ago the load of historical data was easy and reports and duplicate functionality is great.“

February 15, 2025

AT

Alicia T

Executive DirectorMuseums and Institutions, 2 - 10 employeesUsed the software for: 1-2 years.

“My only con is that the dashboard doesn't automatically update except for once a day so you have to refresh each widget/area to see the impact of a batch of gifts, etc.“

February 8, 2023

CC

Colby C

Development ManagerFund-Raising, 51 - 200 employeesUsed the software for: More than 2 years.

“I like that I can create mailing lists, emails, and generate thank you letters after my organization receives a donation.“

May 28, 2024

RS

Rose S

TreasurerAlternative Dispute Resolution, Self-employedUsed the software for: 6-12 months.

“Also, I would like to see additional features added to the forms integration. While this does work, it has not integrated with our website or the forms have not worked that well in phone apps so we are not using to the fullest and still need other options.“

March 9, 2023

## Showing most helpful reviews

Showing 1-25 of 317 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rae C.  
Office Assistant, Financial Assistant, System Administrator  
Religious Institutions  
Used the software for: 2+ years

### "Little Green Light and its Support Team is Great!"

September 27, 2024

5.0

We have been very happy with the flexibility and configurability of the data storage options. The data import mechanism is very powerful, and it enabled us to get up and running with rich data very quickly. The search query functionality is excellent. The product performance responsiveness is usually always very fast. The documentation is thorough. Training sessions are frequently offered. The customer/tech support is second to none: we usually get high-quality, personalized responses within an hour! And if an issue has to be escalated, we hear back from the next-level support within 24 hours. The blog posts / product updates / seasonal process reminder notification emails are always full of rich, useful content. The price is affordable. What's not to love? :-D

Pros

Full-featured functionality, very responsive and knowledgeable tech support. We have been using LGL for 4 1/2 years at a small religious nonprofit and we have been delighted with how well the product and the support team serves our needs.

Cons

There are many comes-by-default fields in the constituent records that we don't make use of, but we can't hide them. We can only collapse them and learn to ignore them.

Alternatives considered

[Funraise](https://www.capterra.com/p/154623/Funraise/)

Reason for choosing Little Green Light

(Also SupportGoal, which isn't in your list, plus a host of other CRM platforms that were even less well-suited to our needs.) LGL had rich and flexible data import functionality, LGL's database could be extended and configured to our needs, great reporting functionality, great integration with Constant Contact, great search query functionality, very responsive customer/tech support, affordable. Also, LGL was the only platform to include a testimonial from a synagogue on its website, and since we are a synagogue, it boosted our confidence that LGL would likely be able to meet our needs.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[iCloud](https://www.capterra.com/p/204717/iCloud/)[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Because those earlier products weren't integrated with each other, were painful to keep manually updated, were scattered with multiple versions in multiple locations on multiple organizational and personal devices, and were no longer scaling with our growing needs. We adjusted our use of QuickBooks and Constant Contact, but continued using them.

Review Source

JM

Joseph M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Thrilled with this versatile and easy to use CRM"

December 18, 2025

5.0

Transferring data was seamless, with excellent guidance provided by LGL. Overall, I couldn't be happier that I made the switch from DonorPerfect.

Pros

We switched from using DonorPerfect. Little Green Light is very affordable (about 1/3 the cost!) even for tiny nonprofits like ours. It's easy to use, features great reports (including many available at all times on the dashboard), with lots of flexibility. LGL also has an excellent knowledgebase, live remote Q&A sessions, and a rapid response email help line.

Cons

The interface is plain vanilla, with very few visual clues to distinguish one screen from another. But I'm nit picking.

Alternatives considered

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Donately](https://www.capterra.com/p/154495/Donately/)

Reason for choosing Little Green Light

Cost, Ease of use, and positive reviews.

Switched from

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)

We found DonorPerfect's interface to be clunky. It has the look and feel of an outdated and non-intuitive interface. Considering our difficulty in learning and using DP, it was also quite pricey. Finally, DP's card processor, SafeSave, a subsidiary, insisted we monitor and improve our website for PCI compliance. This, despite the fact that our site never handles or sees credit card information. At first, we were provided with free monitoring and some technical support to help our very new and small nonprofit comply. However, in any given month that our website failed their test, we were essentially fined. And just before we left DP, we were informed that we needed to start paying for this service too.

Review Source

VR

Verified Reviewer  
Development Senior Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Saves time and headaches for micro nonprofit!"

August 11, 2026

5.0

We've only had it for 3 months, but its already making a huge difference in tracking donations and maiking reports for the board about donations specifically.

Pros

For a micro nonprofit run entirely by dedicated by volunteers and nearly completely funded by individual donors, we have so many places where donations could come in, LGL made it easy to upload information and send acknowledgements.

Cons

I wish there were a few more features for customizing LGL forms, such as the option for a fundraising thermometer.

Alternatives considered

[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reason for choosing Little Green Light

It had native integration with Mailchimp to reduce needing another subscription like Zapier, which could introduce another point of complexity for our volunteers.

Review Source

EB

Ellie B.  
Director of Development and Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "The user interface on this product is terrible"

February 23, 2021

2.0

We are switching to another CRM.

Pros

Running reports is really easy in the software but that’s about all that I like.

Cons

As stated in the title, the user interface is not intuitive nor is it easy on the eyes. There are so many other features that could be included that would make this star star product but sadly they are missing.

Reason for choosing Little Green Light

It was chosen for us, we did not choose it ourselves.

Review Source

AP

Anthony P.  
Advancement Coordinator  
Civic & Social Organization  
Used the software for: 2+ years

### "Simply the best donor database software!"

August 28, 2025

5.0

I am the Advancement Coordinator for our organization. It provides me with a wealth of information that enables me to assess our fundraising activity, generate a variety of reports for our Board, and assists us organizing and communicating with our volunteer constituency.

Pros

It is by far, the most user-friendly CRM software that I've used. It makes the job of organizing and maintaining a donor database extremely easy. It synchs beautifully with Quick Books, making the gift entry process very easy. Customer support is superb. Finally, it is a great value for the money - worth every penny, uh, sorry, dollar.

Cons

I can't think of anything that I don't like about LGL. In five years of using it, I haven't had one negative experience.

Alternatives considered

[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

Reason for choosing Little Green Light

LGL is a great value, which for our small not-for-profit organization, was important. It had everything we needed.

Review Source

DJ

Devin J.  
Advancement Coordinator  
Education Management  
Used the software for: 2+ years

### "A Low-cost, powerful tool for smaller and mid-sized organizations"

April 3, 2025

5.0

Little Green Light is great, we have rarely had any issues. We use it as our donor database, to generate tax acknowledgement letters, appeal letters for fundraising, and as a source of alumni information for our school.

Pros

Little Green Light is low-cost and perfectly right-sized for an organization of our size. It is relatively flexible and intuitive, and with the help of 3rd party tools can be easily connected to other software.

Cons

There are some limitations, and if you aren't able to build integrations that work well then it can pose a challenge to enter gifts.

Alternatives considered

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

Reason for choosing Little Green Light

Raiser's Edge seemed overkill, it is much more expensive and much less user friendly. The reporting tools look flashy in the way they present them, but require so much configuration to do the things that you want. There is not a lot of customizability with Raiser's Edge compared to Little Green Light.

Switched from

[VenturEd Solutions](https://www.capterra.com/p/10046515/VenturEd-Solutions/)

Increasing cost, clunkiness, and need for more customizable features.

Review Source

JP

Jennifer P.  
Director of Advancement  
Religious Institutions  
Used the software for: 2+ years

### "LGL for long-term solutions"

March 26, 2025

5.0

I have been using LGL for many years. It is a robust and functional CRM that is affordable, particularly for small non-profits. I find it to be much better than other platforms and at a fraction of the cost. I would recommend LGL to anyone searching for a user-friendly, cost-effective CRM that has all the features to optimize your advancement operations.

Pros

I have used LGL for over a decade and have brought the CRM to many nonprofits. The platform is robust and intuitive. It has fantastic functionality and integrates with other services. I can track donor relationships, generate giving metrics, track appeals, and generate communications with ease and accuracy.

Cons

There is nothing that I dislike, but I would make improvements to the email function. Currently, you cannot schedule emails to be delivered at a specific time, and customizing emails with branding and graphics is challenging.

Switched from

[Donorbox](https://www.capterra.com/p/156860/Donorbox/)

It did not have the functionality that was needed for our organization.

Review Source

MM

Melody M.  
President and Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Super Affordable and Stellar Customer Service"

February 25, 2025

5.0

It's been great! Not only am I a consultant that highly recommends this product frequently, but I am also the President/CEO of another non-profit where we use Little Green Light. You just cannot beat the affordability for the full suite of usability provided. Truly haven't found anything better for the smaller to mid-size non-profit.

Pros

Using and maintaining this database is very intuitive. I've run other systems in the past that required almost a computer science degree to be successful. LGL is so adaptable, very customizable, and their customer support is the best in the business.

Cons

Gosh, it's hard to think of anything I don't like about Little Green Light. As time goes by they continue to make improvements and always seem to address my current wishes. Not quite sure how they do that but, yay. IF there was anything I could wish for I would ask that the addressee and salutation fields were a little more robust. Adding class years, and in our case degrees, manually opens the door to errors. Would love to have a customizable table that can be pulled into exports. Having a method of batch entry for gifts (other than import) would be a game changer for busier offices. Coded batches help prevent data inconsistencies.

Alternatives considered

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Little Green Light

Affordability and ease of use. The ease of the free trial was wonderful too.

Switched from

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

Affordability and ease of use. The customer service is incomparable.

Review Source

SK

Sam K.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Little Green Light"

April 3, 2025

5.0

Reasonably good though wish it could be more connectable to other programs

Pros

It has been a great CRM tool for working with our donors and tracking contributions.

Cons

Our account wished it had a better intergration with other accounting software.

Switched from

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)

CRM features and was of use without multiple extra steps

Review Source

KM

Kevin M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Our nonprofit loves using LGL"

April 16, 2025

5.0

I am not a real tech savvy guy, but I run a medium-sized or smaller non-profit and needed donor software that wasn't too sophisticated but checked all of the boxes I need. I found it with LGL!

Pros

LGL is awesome! It's very simple to navigate and cost efficient.

Cons

I don't have any negative things to say about LGL. It's perfect for our nonprofit donor management.

Review Source

MV

Merria V.  
Senior Director of Development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Love LGL database"

August 2, 2024

5.0

Pros

Simple to use, amazing support/help team, and intuitive overall.

Cons

There are a few export features missing (like including multiple specific date ranges for a donor to compare FY gifts over 5 years). I'd also love for an add-on where you can create a sort of thermometer that updates real-time on a webpage when compared to a specific campaign in the database.

Switched from

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

RE was too big of a learning curve and had tons of unnecessary features for our smaller nonprofit.

Review Source

MH

Mitchell H.  
Treasurer  
Entertainment  
Used the software for: 6-12 months

### "If you work for a non-profit, this software is for you."

July 6, 2025

5.0

It's efficient, easy to learn, and has an extensive knowledge base that seems to cover EVERYthing. It's customizable, can integrate with a lot of programs and services, and can even send out thank-you messages to donors.

Pros

It works smoothly, it's well-designed, and it covers aspects of donor management that I didn't know existed.

Cons

I can't think of anything that it lacks or that needs any improvement. Like the saying goes: it just works.

Review Source

VR

Verified Reviewer  
Communications & Development Consultant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great affordable option for nonprofits!"

April 25, 2023

5.0

Little Green Light has everything you need, nothing you don't, and is an excellent value for nonprofits on tight budgets.

Pros

Little Green Light offers many of the same features as much more expensive donation management software/CRMs, at a much more affordable price. Small to mid-sized nonprofits often don't have the budget to invest tons of $$ in the big-name donor CRMs, and I've found that many organizations don't need all those bells and whistles anyway. It tracks donors and donations, there's are solid events and grants management functions, you can create custom forms for event registration, donations, and other purposes (honestly almost worth the price right there), it integrates with several other common tools used by nonprofit communications & development staff (i.e. Constant Contact, last time I checked)... what more do you need? LGL was designed with nonprofits in mind (unlike some other tools out there that were originally designed for sales and only later shoehorned into a nonprofit tool) and this makes a difference. The terminology/field labels, the customer service folks, everything - all nonprofit-centric.We switched to LGL from a more expensive, but in my opinion less functional, donor CRM, and the process was pretty smooth. The worst part was cleaning up the data from our old system before loading it into LGL because our old system had not been well-maintained. The LGL customer service folks were helpful and responsive whenever I had questions, and overall it was a pretty painless experience, aside from the tedious work of cleaning up my old data!

Cons

I don't really remember any major cons. When I last used it, it had a few integrations with the most common software/tools, and probably has more now. It may not have quite as many integrations as some of the more expensive CRMs, so if those are very important to you, it's just something to check before you buy. You can probably use Zapier to set up any integrations that aren't built in.Another small thing to know - not really a con, because I think this is totally fair for the price, but just good to be aware of - is that their built-in email tool is more suited to sending event reminders, donor thank-yous, etc. than to email marketing. That isn't its purpose. In other words, don't expect to use the email function for your e-newsletter. You can integrate with Constant Contact or MailChimp (probably others by now) for that.

Review Source

Benjamin W.  
Online Fundraising Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Best Donor Management Around, Overwhelming for Beginners"

August 1, 2022

5.0

Pros

There is some learning curve when you first get started but overall LGL is an excellent tool for tracking your donors and keeping tabs on their journey through your program or nonprofit donor development funnel. There's no better way to track the appeals you send to who, phone conversations and letters that go out. The API and integration capabilities are satisfactory enough making it easy to pull data from whatever source you need. If you're looking to segment your donors like a pro, set alerts so you never forget to reach out and keep them organized, LGL is for you.

Cons

LGL Forms has always been very basic and sometimes kind of a mess to set up the form and have it look nice. You're not going to get anything beautiful here. But LGL's forms tool gets the job done if you need to take a quick informal survey among your donors or something like that.

Review Source

SP

Sarah P.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "GREAT donor database with top-shelf features for small budgets"

August 29, 2016

5.0

I've been a fundraiser for 25+ years, primarily with very large organizations (raising $100 million+ annually), and had an opportunity to use a range of nonprofit databases, including home-grown systems and some of the best-known products from large companies. I've been through database conversions on large scales (50+ users, 25,000+ records), and advocated for and managed budgets as a member of the management team. I chose Little Green Light (LGL) after researching options for a small nonprofit where I'm the executive director. (5000 records, 3-5 database users, $350k annual budget)

Pros

As a fundraiser, it's intuitive and has all the features I appreciate and need to support my moves management work. As the database administrator, chief data entry staffer, list- and report-creator and website integration specialist, it's intuitive with great customer service and on-line resources to allow me to meet our organization's needs. Given the opportunity, I would have selected LGL for my previous organizations. It's got all of the meaningful and useful features to support fundraising and data management needs without requiring us to pay for bells and whistles that sound great to upper management (and those who aren't on the front-lines for fundraising) but keep the majority of users from being able to take full advantage of the system.

Cons

There are a lot of great integrations, but since we don't use the bulk emailing products supported by LGL, we've had to try to create our own. We LOVE the ability to create web forms that integrate with LGL and the ease of adding them to our website, although sometimes figuring out exactly how to map the data is beyond us without a fair amount of trial and error. On the other hand, these are tasks I never would have attempted with other systems and that we're able to do without paying thousands of dollars to consultants - which is vital with our very limited budget. We've got access to big-budget possibilities and investing the time and energy generally makes them possible for us. That said, without experience working with bigger systems in the past, I'm not sure I would understand the opportunities or be able to figure out how to tap into them.

Review Source

Daniel W.  
Chair  
  
Used the software for: 6-12 months

### "Little Green Light brought our growing, volunteer-run nonprofit into the 21st century."

January 12, 2018

5.0

Being cloud-based, Little Green Light allows several board members to access, add, and alter donor information. This turns our database into a collaborative crowd-sourced information bank we can all use wherever we may be even on our mobile phones. The sort and search features in the reporting system are as powerful as any I've seen in far more expensive software. We moved to Little Green Light from a Filemaker Pro database maintained by a single board member. She is still our key administrator, but now she feels appreciated and supported instead of isolated. The improvement in morale alone is worth the price of admission!

Pros

Powerful and versatile, Little Green Light has all the features I was accustomed to from software at other nonprofits I've worked at including eTapestry and Bloomerang but at a fraction of the cost. The interface is highly intuitive, and LGL has shown a real commitment to continual improvement over time. I truly enjoyed the data migration process from our old system to LGL in part because we worked one-on-one with a Little Green Light consultant (Carrie Grote) who treated us as if we were her only client. If you're a startup nonprofit wondering whether or not to take the leap into state-of-the-art donor management, I strongly recommend Little Green Light. It may easily be the only software you'll ever need to track and nourish donor relationships.

Cons

There are some minor tweaks that might improve Little Green Light. For example, when a donor wishes for a gift to be anonymous, there's a checkbox you need to hunt for. But honestly, the folks at LGL are way ahead of me when it comes to finding and fixing flaws. I bet the next LGL upgrade will be light years better than anything I can even imagine.

Review Source

CC

Colby C.  
Development Manager  
Fund-Raising  
Used the software for: 2+ years

### "Little Green Light Keeps my Fundraising on Track!"

May 28, 2024

5.0

I love Little Green Light! It keeps me organized and helps build relationship with my donors!

Pros

Little Green Light is easy to use and assists me in keeping track of my fundraising, donations, and constituents. I like that I can create mailing lists, emails, and generate thank you letters after my organization receives a donation.

Cons

Little Green Light is a little dated and is not as aesthetically pleasing as other CRMS.

Review Source

HC

Helen C.  
Administrative Assistant / Volunteer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "LGL has taken us to a new level of operational maturity."

March 22, 2018

5.0

We took twenty years worth of excel spreadsheets with the names of donors, prospects, event invitees and attendees and consolidated them all into LGL. At long last we have a robust and dynamic system that has helped us learn more about our donorbase and their giving trends. This has been invaluable for our current fundraising efforts and future projections. Not to mention the time we have saved managing our donors and development efforts.

Pros

For a small non-profit, affordability and ease of use are critical requirements and LGL offers both + more features than we could have ever hoped for. I knew from the first moment, after using the Flex Importer to upload a list of donors from a cumbersome old Excell SS, that LGL would forever change the way we organize, track and communicate with our donor base. The ability to easily enter constituents then segment and organize them with mailing lists, categories & tags has helped us achieve a maximum return on our appeals and events. LGL's integration with MailChimp has helped us quickly and inexpensively reach out and stay in touch with our donors. Our Letter and Email templates ensure that we send the right message to the right people at the right time. The Dashboard is a delight, both aesthetically and functionally - easy on the eye with quick access to everything I want to see and do. I am pleased with the reports and the ability to edit or build new ones as needed for specific purposes and audiences. My last top "pro" is LGL's Customer Service - best on the Web! Admittedly there are some features of LGL that I have yet to explore but as all non profits know , there is never enough time. That is why LGL is so perfect. Whatever type of non profit you are, be it large or small, however you might be staffed, be it by a low tech volunteer or a FT development director, LGL offers features and functionality at all levels that will help you grow and thrive

Cons

LGL offers so much more than any comparable program that I am just grateful to have you around! Cannot think of anything that I dislike about a company that is offering such a fantastic service to the non profit community.

Review Source

AH

Ashley H.  
Fundraising Strategist and Operations Officer  
Higher Education  
Used the software for: 2+ years

### "GREAT Product for the Price"

November 4, 2021

5.0

Pros

Easy to use. Great customer service. Love that it integrates with Constant Contact. Has most features that we require: Donor management, Alumni management, Gift tracking, Reporting, Campaign/Appeal/Event donation tracking, Acknowledgement mailing, Forms

Cons

Would love to be able to track all finances through the software such as expenses and returned gifts. Would also like more direct integrations.

Review Source

PL

Paul L.  
Founder/CEO  
Higher Education  
Used the software for: 2+ years

### "A wonderful reasonably priced fundraising software product"

January 5, 2020

5.0

We track our donors in it, including all contacts and correspondence.

Pros

We're a modest organization and some of the fundraising software is incredibly expensive, up to 5-10 times LGL's modest $400 yearly cost. LGL is extremely reasonable, but also very powerful. It lets us record all the key data about our donors and prospects. It lets multiple staffers enter and access the data, all for one reasonable price. I love how you can do a BCC to their dropbox address on a letter to a donor and it gets automatically added to the person's record. There's a slight learning curve to segmenting donor lists and spitting them out in reports, but it can really do pretty much anything you need. So we're very happy with it and will continue to use it.

Cons

I would like to be able to delete some of the standard fields that are designed for schools, which is where the product got its start. And it would be nice to be able to call for help, but their staff is very quick and responsive when you email them. Maybe they could offer a premium option for some phone help. But honestly, it's just a really good product, especially if you look at their extensive online help section of how to explanations and videos.

Reason for choosing Little Green Light

It was way cheaper. We weren't sure if it would give us the capabilities we needed, but it did. We really are happy with it.

Review Source

BT

Bill T.  
Founder  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent CRM at a fair price"

June 30, 2023

5.0

Totally satisfied with LGL. It does everything I need to manage this 501(c)(3) Public Charity LGL also has many other features that I do not use, but may be valuable to others.

Pros

I like LGL because it was relatively easy to set up (all those many years ago) with just a bit of help from the Customer Service team. Today, it is an invaluable tool for me. Can't imagine life without it.

Cons

Quite frankly, I cannot think of one single deficiency with LGL.

Reason for choosing Little Green Light

Tried the test. Found LGL to be clear, straightforward, and intuitive. I'm not a techie so I found that appealing. Signed on years ago. Never had a single regret.

Review Source

DC

Dave C.  
Administrative Associate  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Little Green Light Shines Brightly for Constituent Relationship Management"

August 3, 2019

5.0

LGL facilitates the business-critical task of entering, tracking, and acknowledging gifts. It aids in segmenting donor groups and making 'touches' throughout the year as appropriate to each group. Customer support is outstanding, with quick response and helpful suggestions to achieve desired function or process.

Pros

Web-based product eliminates software maintenance issues. Great functionality, including integration with e-mail and physical letter production. Facilitates team management of data for multi-location or traveling workers. Most functions very intuitive. Customer-focused support staff very quick to respond to inquiries. Powerful query & data selection, great control for construction of reports and letters. Attaching documents & comments to record is easy. Tribute function facilitates handling of one-time gifts in memory of deceased constituent.

Cons

We have 20+ letter templates in LGL that we print onto an MS Word letterhead template that changes at least annually due to Board composition. We haven't yet determined how to have all the LGL templates point to a single Word template. For each change, we have to re-associate the new Word template with each LGL template.

Reason for choosing Little Green Light

Apparent ease of use and fit to our size of staff and constituent base; price.

Review Source

TO

Terri O.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent nonprofit CRM "

May 29, 2023

5.0

Pros

LGL was easy to use from day 1, though we were self-taught and definitely set up some less than ideal processes. We have started to use more of its features (communication tags, for example) and find them extremely helpful. If only we had discovered them sooner!

Cons

That we didn’t have the opportunity to get trained on all of its features when we first started using it.

Review Source

KH

Karen H.  
Assistant Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Looking for a Reasonably Priced Comprehensive Donor Management Software?"

February 7, 2023

5.0

I have been in development for 30 years and used many donor management products from Raisers Edge to Harness. Our agency has been using LGL for 8 years. During that time, we actually tried other platforms. But kept it and came back to LGL for its ease of use and comprehensive tools that meet all of our needs. LGL was created from a donor management view. Many of the new platforms have been created from a social media view so they miss a lot of the critical elements that are needed to manage donors and help an agency be successful.

Pros

LGL is user friendly. Almost anyone with some database experience can work with this software in a very short time. It is forgiving. It is comprehensive. It does not have ALL the bells and whistles. But rarely does an organization actually use all of those. But it has what you really need to do a great job.

Cons

I would like to be able to have multiple contacts for a business or organization without adding another constituent for the same business.

Reason for choosing Little Green Light

All of the tools you actually need and will use without the huge price.

Review Source

MC

Michelle C.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Little Green Light brightens the path to easy management"

October 12, 2021

5.0

We highly recommend LGL for other small non-profits like us! It has made communication, volunteer tracking, and fundraising easier for us.

Pros

LGL is easy to use and customizable. It makes communication with constituents easy. Information about giving, volunteering, and communications are at your fingertips.

Cons

It has limited ability to add graphics or attachments to emails. While this diminishes the flash, it also makes the email seem more personal.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Little Green Light

Easier to use. Less expensive.

Review Source

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