# Page 2 | Little Green Light Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Little Green Light the right Fundraising solution for you? Explore 316 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123954/Little-Green-Light/reviews

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Little Green Light

4.8 (316)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Little Green Light

## Showing most helpful reviews

Showing 26-50 of 316 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KM

Kevin M.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Our nonprofit loves using LGL"

April 16, 2025

5.0

I am not a real tech savvy guy, but I run a medium-sized or smaller non-profit and needed donor software that wasn't too sophisticated but checked all of the boxes I need. I found it with LGL!

Pros

LGL is awesome! It's very simple to navigate and cost efficient.

Cons

I don't have any negative things to say about LGL. It's perfect for our nonprofit donor management.

Review Source

SK

Sam K.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Little Green Light"

April 3, 2025

5.0

Reasonably good though wish it could be more connectable to other programs

Pros

It has been a great CRM tool for working with our donors and tracking contributions.

Cons

Our account wished it had a better intergration with other accounting software.

Switched from

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)

CRM features and was of use without multiple extra steps

Review Source

DK

Dennis K.  
Development Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Experience"

May 20, 2025

4.0

great experience, takes a bit to get used too it, but once you catch on is user friendly and appreciate the support of customer service.

Pros

Easy to use, great for a smaller non-profit budget! I appreciate the tutorials and videos and the Knowledge section

Cons

I haven't figured out yet how to code a deceased spouse from a file without causing the file to show deceased?

Review Source

LC

Lior C.  
Board president  
Education Management  
Used the software for: 2+ years

### "Simple and powerful donor management system"

February 15, 2025

5.0

We purchased it several years ago the load of historical data was easy and reports and duplicate functionality is great.

Pros

Simple design and straight forward functionality. Good email and forms capabilities and excellent customer service.

Cons

Nothing comes to mind, it is web based so no install is needed.

Switched from

[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)

Price and complexity and hard to Use in teams

Review Source

WP

Wendy P.  
Development Coordinator  
Civic & Social Organization  
Used the software for: 2+ years

### "A thoughtful review of LGL :)"

November 27, 2024

5.0

Pros

Little Green Light is very user friendly. There are alot of training materials that are useful for learning how to use it as well as a very responsive and knowledgeable Help Team.

Cons

Not being able to do a bulk import of gifts that is sent to the QKB que automatically. When we do a major donation push, I have to spend alot of time doing manual entries so that our bookkeeper sees them in the que. That feature would be super helpful.

Review Source

JS

Jake S.  
Program Manager  
E-Learning  
Used the software for: 1-2 years

### "Your Fundraising CRM Must"

March 21, 2025

4.0

A great tool for fundraising once you get the basics down!

Pros

It’s a really great tool for donor/fundraising management. It’s a cam designed specifically for fundraising.

Cons

It can take a bit to understand the interface.

Review Source

PH

Paula H.  
Volunteer Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Comprehensive Database Management "

July 15, 2024

5.0

I'm very happy with LGL - uses it daily for donor tracking, donations, and thank you letters as well as events, appeals and campaigns.

Pros

I like that it's modular so you can use the parts you need and develop detailed history on donors.

Cons

some of the screens are too spread out and a bit clunky. could be streamlined a bit

Switched from

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)

LGL was better priced and we were looking for a more comprehensive database

Review Source

VC

Victoria C.  
Founder, Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Gret Product"

September 2, 2024

4.0

Good; however wish is was more user friendly

Pros

The thoroughness of the offerings including the ability to include volunteers, send letters, track top donors and those who have not donated for awhile

Cons

Very difficult to learn. The tutorials and videos go so fast it's hard to follow. Some instructions are not intuitive at all. Good for Tech people, not so good for those of us who are not tech gurus.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Little Green Light

Cost reduction using Tech Soup for nonprofits.

Review Source

MV

Merria V.  
Senior Director of Development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Love LGL database"

August 2, 2024

5.0

Pros

Simple to use, amazing support/help team, and intuitive overall.

Cons

There are a few export features missing (like including multiple specific date ranges for a donor to compare FY gifts over 5 years). I'd also love for an add-on where you can create a sort of thermometer that updates real-time on a webpage when compared to a specific campaign in the database.

Switched from

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

RE was too big of a learning curve and had tons of unnecessary features for our smaller nonprofit.

Review Source

KV

Keith V.  
Board Member  
Non-Profit Organization Management  
Used the software for: 2+ years

### "See the Light!"

September 3, 2024

5.0

Makes managing our grants very easy. We love using it.

Pros

It is so simple to use. It is cost effective. The ease of pulling data out are a huge benefit to our organization

Cons

There are minor customization that would be helpful.

Switched from

[Blackbaud eTapestry](https://www.capterra.com/p/29170/eTapestry/)

Etap was so hard to use for a smaller nonprofit and it was not affordable.

Review Source

CC

Colby C.  
Development Manager  
Fund-Raising  
Used the software for: 2+ years

### "Little Green Light Keeps my Fundraising on Track!"

May 28, 2024

5.0

I love Little Green Light! It keeps me organized and helps build relationship with my donors!

Pros

Little Green Light is easy to use and assists me in keeping track of my fundraising, donations, and constituents. I like that I can create mailing lists, emails, and generate thank you letters after my organization receives a donation.

Cons

Little Green Light is a little dated and is not as aesthetically pleasing as other CRMS.

Review Source

JL

Julie L.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great Donor Management Tool for Non-profits"

June 9, 2024

5.0

It was been a great system. We are using it to track donations as well as membership in our organization. It is also a wonderful sign up tool for specific events. The forms created in LGL look so professional and are so easy manage. The online knowledge base is vast and can usually answer any question or guide throug a process. Have only had to contact live support a couple of times and they have been responsive.

Pros

We needed a donor management system that delivered more than just a spreadsheet. After much research, we decided LGL met all our requirements--and more and at a reasonable price.

Cons

Nothing that comes to mind. We are very happy with LGL.

Review Source

ST

Suzanne T.  
Outreach Coordinator  
Environmental Services  
Used the software for: 2+ years

### "The best Donor Management option for small non-profits"

July 15, 2021

4.0

Overall, my experience with Little Green Light has been enormously positive and I would highly recommend this product!

Pros

Little Green Light is so easy to use and relatively inexpensive. Our small non-profit has been using LGL for almost 5 years, and we continue to be impressed by how adaptable and customizable it is, and the excellence of the customer service!

Cons

I think there could be improvements with the management of recurring donors - specifically, I'd like to be able to set up an automatic monthly gift entry so I don't have to enter the same info every month. Because we are a watershed council, I would also love if there was a way to connect LGL to mapping software so we can have a way to visualize where our participating and non-participating landowners are located.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reason for choosing Little Green Light

It was much cheaper, and we really liked using LGL during the trial period.

Review Source

VR

Verified Reviewer  
Independent Consultant  
Computer & Network Security  
Used the software for: 2+ years

### "LGL for Membership Tracking"

December 28, 2020

5.0

I can't say enough good things about LGL support. All the questions and problems I have had have been dealt with via their knowledge base, online training documentation and videos and their periodic online group training sessions. Anything that needed a support person to get involved was handled above and beyond my expectations. Any support request I submitted was responded to within an hour or so and if it had to be escalated for next level assistance it would never be more than a day for a response and resolution. The excellent support is not something I'm used to finding when dealing with vendors online these days, so kudos to LGL.

Pros

Although LGL is promoted primarily as a donor database, it has built in features to manage memberships. We have been using it some 4+ years to manage the members for a very large Garden Club (300+ Active members and another 200+ guests/donors). As the main person that evaluated and converted their membership tracking, which was done on spreadsheets, to LGL, I found it to be perfect for what we needed. It brought organization, online automation and member communication capabilities for the members and donors that could never have been accomplished through their manual spreadsheet process. LGL provides easy migration/import capabilities so the conversion was very smooth. Advanced features like LGL Forms for creating online data input forms, personalized mailing/emailing and integrations with numerous 3rd party services like Paypal, have been easy to use and indispensable for administering the membership. The membership loves it because they now can do payments and profile changes efficiently online. The Club Board loves it because it has automated almost all of their manual processes and eliminated the data entry errors that were causing so many problems previous to LGL. What is so great is all theses benefits are so affordable. Any other online database alone would be prohibitively expensive for the Club, never mind all the additional functionality and support that LGL provides.

Cons

I can't say there is much of anything that is missing in LGL functionality for what we have requirements for. Over the years the few things we needed were eventually added throughout LGL's ongoing enhancements. Although LGL has some level of user access controls (Admin, Fundraiser, Volunteer, Gift Entry) I would like to see them add Read Only access.

Reason for choosing Little Green Light

Mostly for the affordability, after testing the functionality benefits drove the interest.

Review Source

Wesley G.  
Director of Advancement  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Best affordable donor management software (and better than many more expensive options)"

January 14, 2021

5.0

LGL has made my work much easier (they all promise that you'll spend less time in administration and more time raising money, and in this case that is the truth). LGL has also helped involve more of our staff and volunteers in the fundraising process.

Pros

This software is the perfect price for a small or mid-sized nonprofit both in terms of the subscription fee and the transaction fees on their donation form system, LGL Forms. They offer unlimited users, which can be given access appropriate to their role (for example, a volunteer manager can use LGL and only see constituents who are volunteers). While the program may lack some of the automation more robust (and expensive) platforms offer, a little work on the front-end pays pretty big dividends in speeding up reporting, sending acknowledgements, list building - pretty much any standard development activity. The team at LGL are also extremely responsive to email and they seem to work around the clock on improving the software to fix bugs, add software integrations (such as Zapier and Constant Contact) and expand functionality.

Cons

There are some things that LGL doesn't do yet, or doesn't do as well as I would like. Depending on the payment processor you use (LGL forms only pairs with Stripe, PayPal, and ProPay) it lacks options for accepting ACH payments. There are some limitations in membership and volunteer management, and I would bypass LGL completely with a different software solution if those were major parts of our development operations.

Reason for choosing Little Green Light

More flexible software (one software I looked at couldn't produce a salutation for same-sex couples, another didn't allow you to create unique donor fields for organization-specific information like favorite genre/discipline of art), better price.

Review Source

RC

Rachel C.  
Office Assistant / Bookkeeper's Assistant  
Religious Institutions  
Used the software for: 6-12 months

### "A great CRM platform for nonprofits"

April 30, 2020

5.0

We used to have our constituents' contact info, contact report info, and giving data scattered across a motley collection of manually- and inconsistently-updated platforms, and none of it was integrated with Constant Contact or our email. It was extremely difficult to search for constituents or financial gifts or tag them in any useful way. All truly meaningful information was stored in our team members' heads, where it could be lost track of, and this was having a negative impact on our fundraising. LGL has enabled us to pull our many disparate forms of data into a single platform, unify them within each constituent's record, start sending out automated acknowledgements for donations, stay in close communication with each other about each constituent, and overall just improve our ability to provide a high-quality experience for our constituents when we reach out to them.

Pros

Its customizability; its absolutely top-notch and responsive customer support; its rich metadata and extensive set of features; its powerful import engine; its flexible report functionality; its integration with automated acknowledgement emails, Constant Contact, and webforms / online payment processing; its great support for task management and communication between team members; and the fact that we can download a comprehensive export of all its data at any time, which makes keeping backups easy.

Cons

Navigating through all of its complexity can sometimes be confusing and intimidating at first, until you learn its workflows; search is fragmented—you can't just search and get all records that might match: you have to search in one place to find constituents and search in a second place to find financial data and search in a third place to find activity data; the inability to hide UI elements for features we're not making use of; not quite as much roles & permissions flexibility as we'd like.

Alternatives considered

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[Funraise](https://www.capterra.com/p/154623/Funraise/)

Reason for choosing Little Green Light

More customizability and robustness (compared to SupportGoal); easier access to a free month-long trial and an upfront pricing model (compared to Funraise); more organized and overall richer metadata, full integration with financial data instead of separate silos (compared to Planning Center's People and Giving services). And for all the above alternative products, LGL has better integration with rich, highly-customizable webforms that we could put on our website, better integration with full-featured and robust payment processors with a responsive customer service (ProPay), and better integration with Constant Contact (which we were aleady using; we don't want to switch to MailChimp, etc.)

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

I can't select more products in this review form, but we were also using Apple iCloud Contacts, QuickBooks (which we're still using, but in a general accounting backup role for managing donations, not as our primary source of information), Constant Contact (still using, but now slaved to LGL, instead of entirely disconnected and thus potentially out-of-sync), and Gmail (still using, but not as a primary, manual way of acknowledging donations).

Review Source

KC

Kim C.  
Manager - Donor Financial Management  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Veterans Organization appreciates LGL"

October 16, 2021

5.0

Pros

I'd say the most liked is the final building of the organization's health. Once all the data is in, everything flows to the appropriate budget area and the "light" comes on.

Cons

I would like to see a standard report of the organization's health. Example: Everything on the right of the dashboard is the report. No need to build it in the "reports" area. Just a standard report of the dashboard information on the right.

Reason for choosing Little Green Light

LGL would provide the same as others but at a lower price. I did not try any other products. I was sold on LGL right away.

Review Source

AG

Andy G.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Little Green Light gets the Green Light"

November 22, 2023

5.0

Been great and we plan on staying with LGL For the foreseable future.

Pros

LGL gives or org an easy solution for CRM, Events, Giving and volunteer tracking. It was easy to pick up and train people on and fits our needs.

Cons

Some of the email features take a bit of tweaking found it easier to use MailChim or others.

Alternatives considered

[Benevity](https://www.capterra.com/p/155271/Benevity/)[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reason for choosing Little Green Light

It met the most needs for the best price. We do use givebutter for other giving.

Switched from

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)

More features and a better cost point for our organization.

Review Source

SN

Sarah N.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Our Perfect Solution"

November 27, 2020

5.0

Coming from Blackbaud's Raiser's Edge ridiculously expensive and overly complicated system, every single thing about LGL is a breath of fresh air and a joy to use. From working with our consultant on data migration to every day use, it's intuitive and simple to use. I'm still learning new and impressive functionality and am pleasantly surprised every time. Updates that are rolled out actually fix issues or improve functionality ( they listen to their users!). Customer service is email only, but usually quick and very helpful. The Facebook community is a nice addition as well - sometimes I can get answers there without needing to contact support. I only wish we had made the switch sooner - would have saved our organization tens of thousands of dollars and myself so much frustration.

Pros

1\. The price absolutely cannot be beat, especially compared to Blackbaud. 2. It's just so simple to use. Intuitive, quick, and easy, yet still packed full of useful features.

Cons

Initially, what I liked least was that there was no live phone or chat support; email only. But, the longer I use LGL and see how little I need support, the more I don't mind it at all. Plus email support usually replies quickly and has the solution I need.

Alternatives considered

[DonorSnap](https://www.capterra.com/p/97513/DonorSnap/)[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Little Green Light

Price and simplicity. Other products had functionality wrapped in that we would never use, and it was reflected in the price.

Switched from

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

Blackbaud's Raiser's Edge is probably amazingly fantastic software, IF you have an entire team devoted to managing it. In our organization, it was just me, and it was far too much to handle, especially with plenty of other duties, and what we got out of it was far less than the price could justify. LGL is everything we need, and more, for several thousands of dollar less per year, and much less frustration (none, actually).

Review Source

LH

Lori H.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great CRM at a great price"

October 5, 2023

5.0

Little Green Light provides our small organization with a user friendly, thoughtful, and responsive constituent relationship management solution, and at one of the most reasonable prices in its field. We use it primarily to manage donations and relationships. Bottom line is the product is excellent and I recommend it to others.

Pros

LGL is easy to use from data entry to automated acknowledgements to the filters and reports and big picture review. The learning curve is very quick, which was important as I am the only one managing it, among the many other roles I have. One other person occasionally accesses the data, and it's been easy for them as well. One of the best features is the support that they provide. They respond very promptly and thoughtfully via email to any questions and issues. While I was initially concerned that I couldn't call with questions, this has never been an issue, and in fact the emails make it easy for me to send a link or screen shot of any issue I may be having when I can't figure out the solution from the plentiful online resources they provide. I've received many replies from them well after regular business hours. They also continually update their product in response to user needs and suggestions. There is plenty of room to customize fields and add custom tags, etc. There's also a great facebook group of users who support each other with suggestions about best practices within LGL and beyond.

Cons

The integrated donation forms could use a more modern look, but it still works well. While it might be nice if the whole admin interface was more modern, the interface is clean and the usability and features are the most important to me. Complex mapping for an import can occasionally be a challenge (likely with any product), but LGL has always responded quickly with solutions.

Review Source

MS

Mary S.  
Office Manager/Bookkeeper  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Little Green Light is Full-Featured and Easy to Use"

July 26, 2023

5.0

It tracks our members and donors so it's easy to reach out to people. It also gives volunteers an easy way to enter their time.

Pros

It gives us everything our earlier program had and goes light-years beyond it. Our members like it because we are timely in sending out notices, reminders and acknowledgements. Also like the help features.

Cons

Sometimes it gets confusing trying to create lists and reports. But support is always helpful.

Review Source

BB

Bryan B.  
Director of Development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A great product!"

May 18, 2023

5.0

Pros

Simple, intuitive, customizable. Exceptional user resources, training, and customer support. This is a great product that is committed to continuous improvement and is very responsive to its user's needs.

Cons

There is nothing that comes to mind at this time.

Review Source

JH

Jess H.  
Development Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Little Green Light enables me to do my job well! "

June 23, 2023

4.0

I'm fairly new to the development field, and LGL is helping me learn how to do my job well! It enables me to be organized, thorough, and detailed. Thank you LGL for making me successful in my job!

Pros

My favorite thing about LGL is the donor management system. I can keep track of so many details about our donors. It's obvious this software has been developed and improved based on REAL feedback from development professionals. I LOVE the 'tasks' feature! I also appreciate how dependable the customer support is.

Cons

Cosmetically, LGL isn't the most appealing thing to look at. Hopefully at some point they will get a makeover, but honestly - that doesn't matter compared to the functions the software performs.

Review Source

JJ

Jocelyn J.  
Board Member  
Non-Profit Organization Management  
Used the software for: 2+ years

### "LLGL - Love Little Green Light!"

January 17, 2021

5.0

The knowledge base for LGL is one of the best I've ever used. It's comprehensive and the search function is well-designed. Anything I can't find in the knowledge base I reach out and your absolutely excellent customer service has been responsive and quick. They really know their product and features and you can tell, because you always get the answer you needed.

Pros

The search function for constituents is excellent. The PayPal integration, the reporting, the knowledge base - all of this is very helpful. I also appreciate your newsletters - I am still learning non-profit donor management and I always find something of interest.

Cons

I'd like integration with Stripe for payment platforms. I also think I'd like an easier way to take notes or keep notes about donors. Right now there is just a large blank text box for "Background Info"... if I want to note phone calls or conversations, or updates about this person it all goes into one box. Might be nice to have a feature that's like a chat update or a post that keeps track of these for you.

Reason for choosing Little Green Light

Little Green Light was a much more affordable option for a smaller non-profit to begin using donor management software. We do not have employees - our non-profit is 100% volunteer run and we rely on donors, so cost was incredibly important for us. I think the amount of donors limit fit our org perfectly too. And, if I recall correctly, I also think LGL had some feature that other software companies did not offer or wouldn't allow with the lower cost options and I can't quite remember what it was (I think it was cloud services, some others only let you store data on-premise.)

Review Source

HB

Heather B.  
Business Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Little Green Light"

June 20, 2021

5.0

Little green light has allowed our company to expand our donor base & keep Better detailed information all in one location. It has been well worth the small investment to purchase this product. It more than exceeds its value.

Pros

The entire program has made my job so much easier. It has cut my work time In half. It gave us the ability to keep better record & more detailed reporting. I especially like how it integrates with quickbooks online & produces recognition letters all from the same program. It is a one stop shopping type of program & very well thought out. The customer service has been excellent too!

Cons

We had some minor challenges on the original integration, but nothing that the customer service representatives weren’t able to walk us through. Otherwise, I haven’t come across any other cons with this program.

Review Source

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