# Page 5 | Little Green Light Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Little Green Light the right Fundraising solution for you? Explore 316 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123954/Little-Green-Light/reviews

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Little Green Light

4.8 (316)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Little Green Light

## Showing most helpful reviews

Showing 101-125 of 316 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SR

Sandra R.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Little Green Light is Great"

August 26, 2019

5.0

Using Little Green Light has been a very positive experience. The company was very patient and helpful when we first set up our account - and has been consistently helpful in the years we have been using it.

Pros

I like that we can manage and track donors, as well as students and parents. I also like that it comes with a forms program - and that we can create forms that map to our constituents. The tech support responses are extremely fast and helpful.

Cons

There is nothing I don't like about Little Green Light.

Reason for choosing Little Green Light

The reasons we chose Little Green Light were that it works well for donors and students/parents - and we liked that you pay based on the number of constituents - not based on the number of users.

Review Source

Amory R.  
Executive Director  
  
Used the software for:

### "Go for the Green: Little Green Light!"

November 30, 2011

5.0

Little Green Light (LGL) is a powerful and extremely effective organizational tool. By offering an intuitive and user-friendly format for data management and board/staff/volunteer connectivity, LGL preserves that most precious of all resources (especially for those of us in the independent sector): time. Thanks to the LGL platform, In the Arena (ITA) is a better organized and more productive outfit, with increased time to spend on the all-important programming and outreach. Plus, the Bicknell brothers are a pleasure to work with!

Pros

Little Green Light (LGL) has too many virtues to extoll in this small a space. In truth, the best way to see what it has to offer is to jump on the site for a demo, or better yet, to get in touch with one of the two founders of this family-run business: Nick or Chris Bicknell. Given that the two brothers have brought this great product to market in tandem and that they're equally committed to building it out in a user-friendly and customer-interactive manner, it's hard to imagine a better fit for an organization looking for comprehensive donor management tools, database management and project-building. LGL is constantly evolving, adding new features on a regular basis, while it maintains its eminently user-friendly interface. In our experience here at ITA, LGL has offered us a one-stop shopping experience for all of our donor, database, communications and project management.

Cons

No cons; I'm an unabashed fan.

Review Source

TR

Tzipora R.  
Treasurer  
Religious Institutions  
Used the software for: 2+ years

### "Great product for our small non-profit organization"

October 11, 2021

5.0

Pros

Keeping track of donations and communicating with donors are very important to us, and LGL makes it easy.

Cons

Inability to track expenses. We still require bookkeeping software.

Review Source

Phil L.  
Self Employed  
  
Used the software for: 6-12 months

### "Excellent functionality and value. Exceptional customer support."

December 14, 2017

5.0

Automating essential donor management functions at a very reasonable cost.

Pros

So far, has done everything that I've needed it to do. I used a "high-end" donor database for 8 years, and LGL outshines that in ease of data import and managing appeals/segments/mailings/emails. Solid integration with PayPal and MailChimp. LGL Forms is flexible, attractive and well-integrated. Customer support is truly outstanding. I've converted 3 small non-profits to LGL in the last year and highly recommend it.

Cons

Navigation can take a bit of getting used to, as sometimes a new tab opens when you click on an internal link.

Review Source

TM

Taylor M.  
Treasurer  
Individual & Family Services  
Used the software for: 6-12 months

### "The perfect solution!"

July 12, 2020

5.0

Pros

Little Green Light has made such a great impact on my organization! Now we are able to easily see our contacts and donation history in one place, and the ability to use forms to process donations directly into our tracking in LGL has been a total revolution. With public access to the Knowledge Base not buried behind a paywall, I was able to quickly ensure that the software met our needs before even bringing it up to management, and it has made the setup and customization of the software much more simple and direct. With a discounted one year subscription, you shouldn't hesitate to see if LGL will also be the perfect fit for you too!

Cons

I have run into difficulty integating LGL with our current email manager, Mail Chimp. This is in part due to a multi-audience setup and limit on the number of available contacts in Mail Chimp - which is a problem with Mail Chimp and not entirely due to LGL.

Alternatives considered

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)

Reason for choosing Little Green Light

We chose LGL due to its discounted first year subscription, overall more competitive pricing, and readily-available Knowledge Base to confirm that the software met all our needs.

Review Source

BC

Brian C.  
Executive Director  
Religious Institutions  
Used the software for: 2+ years

### "Great affordable database"

December 18, 2020

5.0

We've used them for years, both for tracking our engagement with students, but also as a donor focused database. It serves both needs very well.

Pros

Little Green Light is robust but incredibly easy to use. It is far more affordable than many comparable products on the market. I highly recommend them

Cons

It took a little while to get all set up, but we expected that from any product

Switched from

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)

We wanted to move to a cloud based product and this was more customizable and affordable.

Review Source

KB

Kara B.  
Deputy Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "LGL has made my life so much easier!!!"

December 29, 2016

5.0

I converted my organization's database from FundRaiser in July and have not once regretted my decision. We previously tried to convert to a different database and after 2 days of on-site training with that company, I couldn't even locate a sample record. On the other hand, not only did I (and I'm not a tech person) migrate our entire database myself and merge additional Excel documents in, after only a couple of hours of reading instructions and playing around, I already understood not only how to locate a record but how to enter, report, send an acknowledgement, etc. I occasionally run into things that I can't figure out on my own or by reading the LGL blog but when I reach out to customer service, they respond so quickly and always are able to resolve my issue. I really can't think of anything that can't be done through LGL. We're so happy with it that we're now looking at integrating our payment processing and e-newsletter system so that we have the best data on our constituents possible. I cannot say enough good things about this product. For a small organization like ours with no tech support, this has been a blessing since it is so easy to use and so reasonably priced.

Pros

Ease of use, built-in reports, customer service

Cons

It takes awhile to figure out which fields to use for what but I think that would be the case for any software and depends on a lot on how you approach development

Review Source

EN

Evelyn N.  
Accounting Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Excellent online database management system"

November 4, 2022

5.0

I have many years experience with BlackBaud, Sage, Act and other donor management systems and after test driving a few decided on LGL within a few days. Easy to use, lots of customization options and a great knowledge base to help me learn (or remember!) new things I can do with the system.

Pros

LGL was easy to learn and set up. I love the customization options as well.

Cons

There are a few suggestions I have shared with LGL team about improving the software, most recently having a dietary restrictions field in the constituent record that will automatically transfer to the event record.

Review Source

DM

Deborah M.  
Development/Marketing Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy for donor management novice and responsive customer support"

February 2, 2021

4.0

Pros

We upgraded from a simple spreadsheet method of tracking donors to Little Green Light as we began our first Capital Campaign and have found it easy and intuitive to use. Whenever we have a question or issue, the response time for our emailed requests for customer support is excellent. We haven't had to wait more than an hour for a return email with helpful guidance. We are very happy with our experience!

Cons

A bit more nuance (or perhaps instruction) on how to credit a single donation to multiple contacts would be helpful for couples and for granting organizations or business sponsors. We have couples who sometimes give collaboratively, and sometimes as individuals. Keeping track of that kind of nuance has been our only real challenge in using the software.

Review Source

MF

Monica F.  
In-Country Project Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "LGL - Great Tool for Non-profits"

November 23, 2022

5.0

Very easy and meets our needs.

Pros

Easy to use and meets almost all our needs.

Cons

Would like it more if it integrated with our donation page instead of entering donations one by one.

Review Source

AA

AJ A.  
volunteer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Little Green Light"

August 5, 2020

5.0

So far it has been a great.

Pros

Just launched this for our organization. Straight-forward migration/transfer of data from former application. Easy integration with website, donation processor. It will streamline our donor acknowledgement process. Great price for what your get. Fabulous customer service.

Cons

It's very feature-rich, but it does take awhile to navigate and learn the processes. Would love a way to produce more custom reports using the photo-image field.

Alternatives considered

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Eleo](https://www.capterra.com/p/157005/Eleo/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)

Reason for choosing Little Green Light

Primarily cost. But we also didn't need all of the features that these other products offered.

Switched from

[Claris FileMaker](https://www.capterra.com/p/162784/FileMaker/)

Custom app developed in-house. Although it offered many features that are not available in "out-of-the-box" products, It did not have many of the integration features (website, payment processor, email marketing) that we now require to simplify our workflow.

Review Source

CB

Caitlin B.  
Executive Assistant  
Religious Institutions  
Used the software for: 2+ years

### "Great for donor management"

September 15, 2021

5.0

The customer service is wonderful and I love the webinars they offer!

Pros

The dashboard, reporting, and LGL forms are very useful and help keep our organization efficient with donor management.

Cons

Sometimes the reporting is not as user-friendly as I would hope. Would also love to see more of a detailed integration with MailChimp one day.

Reason for choosing Little Green Light

(This decision was made before I was in my current role)

Review Source

RW

Russa W.  
Exeuctive Assistant  
Philanthropy  
Used the software for: 2+ years

### "Great Program with Amazing Support "

May 8, 2020

5.0

Pros

Very intuitive, ease of use and great aid

Cons

I wish there was a better way to send emails and auto responses. Interface could use an update

Alternatives considered

[ADVANZ101](https://www.capterra.com/p/159360/Sales-Force-Automation/)

Reason for choosing Little Green Light

Good reviews and nice customer service

Switched from

[Sumac](https://www.capterra.com/p/144095/Sumac/)

Not very easy to use

Review Source

MP

Melanie P.  
Executive Director  
Environmental Services  
Used the software for: 2+ years

### "Best Donor Management Software for Your Nonprofit's Dollar"

September 29, 2022

4.0

Gets the job done for the amount of donors we have and while it seems high priced to us, really is the best priced product out there.

Pros

I have yet to find donor software for less than LGL's price. Lots of features we don't even use because we are small, but many ways to track things, make notes, create lists and reports, track volunteering, etc. Being able to assign tasks to your team is a great feature.

Cons

The format/look of it is kinda old school or dBase looking vs. smooth and colorful/easy on the eyes. The reports are sometimes difficult to actually tease out the data you want, even if you select the subjects it'll skip over data. Too many data lines too and too many are similar in label they get confusing. Very text heavy too.

Reason for choosing Little Green Light

Price

Review Source

MS

Martha S.  
Director of Development  
Environmental Services  
Used the software for: 2+ years

### "Little Green Light outshines all other donor databases that I have tried"

November 30, 2022

5.0

Exceptional, I have been responsible for four other businesses taking it on.

Pros

Too many things to have a "most" including interface, ease of entry, reports, categories/format

Cons

There is nothing I don't like about this software

Reason for choosing Little Green Light

Review Source

WM

William M.  
Co-Founder  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A value based platform"

February 17, 2023

4.0

Very positive. LGL has made it possible for us to provide a level of professionalism to our donor community that would be expected from a larger non-profit. We feel we have no limits to growth with LGL.

Pros

The program is very mature and has almost every feature that you would need as a non-profit. There is good documentation and support is excellent from LGL. I may get stuck but not for long! LGL Forms is an important upgrade and has streamlined many of our tasks.

Cons

It has a learning curve. While any feature you may seek is there to be found, many of the features are not very intuitive. The UI is not sexy but the application works flawlessly. I will say that the customer support is outstanding and very responsive. Anyone familiar with working with database applications will be comfortable with LGL.

Reason for choosing Little Green Light

Reputation and user feedback from similar organizations to ours. The cost was also a consideration. LGL is a good value product.

Review Source

AJ

Amy J.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "User-friendly and useful for any sized organization"

May 2, 2022

5.0

The customer service is phenomenal and makes ease of use incredibly high. The training videos are plentiful and very useful. Personalized options are available and the system can be built to serve the needs of each individual organization.

Pros

LGL is very easy to self-train on, as its features are simple to learn and manage. The system can be set up with personalized features or can be used in its simplest form. Also, because it is all managed online, that makes it easy to manage a virtual office.

Cons

There is not anything about LGL that I think makes the software less appealing.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

I needed more reporting systems

Review Source

Anne R.  
Director of Communications & Branding  
  
Used the software for: 6-12 months

### "Easy to use & customize"

January 25, 2018

4.0

Flexibility and support

Pros

Flexible: Valuable to us is that we can customize the categories and fields. Great knowledge base & videos. Good email support when we've had a specific issue

Cons

Background notes is quirky - right at the bottom of a contact. It's a tiny data entry area so you can't see the full context of what you're entering. This is an area we use a lot. this is different from the specific date & note section which is for brief notes.

Review Source

ZM

Zahra M.  
Managing Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Non-profit donor and volunteer database"

January 14, 2021

5.0

Pros

LGL is very user friendly, one of the easiest tools I've ever used. It practically has all the features you need to manage your donor database and manage your volunteers. It's also easy to work as a team, assign tasks to team members, add notes and create contact reports. It's also very easy to generate queries (searches) and create reports based on your constituents or donation reports.

Cons

Sometimes creating complicated searches and reports are not possible. For example, it's not so easy to create a report based on relationships.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing Little Green Light

LGL is much cheaper than any other donor database and also much more user friendly with the built-in reports.

Review Source

Erica W.  
Consultant/Coach  
  
Used the software for: 1-2 years

### "Little Green Light: the Little Engine that Could and CAN! It's a great fundraising "

January 14, 2018

5.0

my clients love it and it's affordable.. and the unlimited online donation forms are terrrific!

Pros

It's cloud based, everything can be accessed from the main window. It's affordable, has unlimited online donation forms and has many standard reports needed. I also like the comparison of the last three years and the bulk upload features, especially handy for address changes. You can tell that this software is built by a fundraiser.

Cons

I like everything except at times it might be helpful to have phone support, although the email support is really good and fast so it's not been a problem. Occasionally it might be good to talk thing through.

Review Source

VR

Verified Reviewer  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Reining in data & targeting communications"

September 3, 2019

5.0

A great and fairly first step from the world of excel spreadsheets to track donor data to this - so glad we took this step.

Pros

Comprehensive, able to track data, segment our members and donors, and communicate with each segment appropriately.

Cons

I wish I had more time to enter the level of information for each constituent and use it to its full potential as a development product.

Alternatives considered

[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[Bonterra Network for Good](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/)

Reason for choosing Little Green Light

Ease of use, met us where we were in our organizational evolution.

Review Source

MF

Mary F.  
Board chair  
Non-Profit Organization Management  
Used the software for: 2+ years

### "It just makes sense"

February 3, 2020

5.0

LGL has helped immensely to organize our donors and over 150 volunteers. Acknowledgements and tracking have improved our donor retention.

Pros

Clean, intuitive, and great tech support for when it gets tricky.

Cons

Hard to make attractively designed emails, you can’t attach PDFs to emails, and form mapping isn’t automated.

Alternatives considered

[Compass](https://www.capterra.com/p/151919/Compass/)

Reason for choosing Little Green Light

Simpler interface

Review Source

DF

Dorothy F.  
General Manager/Board President  
Fine Art  
Used the software for: 1-2 years

### "Great software for donor management and so much more"

July 7, 2017

5.0

I LOVE Little Green Light and would highly recommend it to any non-profit organization. I have already referred another organization who is using it

Pros

The ability to customize and add fields; tech support can add more complex fields that you need Multiple users can access it Easy to generate customized acknowledgements and mailings Great to have all our data in our place Can attach documents and keep track of contact with constituents Tech support is amazing! I've gotten answers on a Sunday morning 10 minutes after I asked the question I research other options and all others were too complicated, cost a lot more, and didn't offer a 30-day free trial First year subscription through Techsoup makes it even more affordable for small organizations

Cons

I would like more intuitive handling of ticket sales for concerts, but that is all. I can't think of anything else.

Review Source

Justin H.  
Garden Director  
Environmental Services  
Used the software for: Less than 6 months

### "A good product, just not excellent at any one thing"

July 19, 2019

4.0

Overall, it was an ok experience. We would have dealt with some of the idiosyncrasies if we didn't find another alternative that matched our organization better. I have friends in the industry who swear by LGL.

Pros

I liked the dashboard that included all of the financial details immediately when you log in.

Cons

I didn't like that memberships were so complex in inputting. We have volunteers who couldn't figure out how to manage the system without confusion. We ended up having some data entered in different ways and our database got mixed up.

Switched from

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Salesforce required too much development to make it cost effective.

Review Source

HK

Heather K.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Awesome for smaller organizations or large ones that are pretty simple"

August 15, 2020

4.0

It's been great. Used it with two organizations now and it's fairly intuitive and well documented.

Pros

The price was the first great thing, but ease of use is another. You can easily teach yourself to be good at this platform vs more complicated ones.

Cons

I have no complaints with it. The box says it needs more characters...

Reason for choosing Little Green Light

Referral from an organization we trusted.

Switched from

[CiviCRM](https://www.capterra.com/p/79192/CiviCRM/)

DonorPerfect was awful and Civi was too complex and only partially intended for donor mgmt.

Review Source

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