# Page 7 | Little Green Light Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Little Green Light the right Grant Management solution for you? Explore 316 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123954/Little-Green-Light/reviews

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Little Green Light

4.8 (316)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 7 - Reviews of Little Green Light

## Showing most helpful reviews

Showing 151-175 of 316 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Operations Manager  
  
Used the software for: 1-2 years

### "Fantastic donor management software for small shops"

March 13, 2018

5.0

Pros

is perfect for our small organization. It's easy to set up and intuitive to use, from adding new constituents to creating campaigns and appeals to running reports. Support is fast and incredibly helpful, and the price can't be beat.

Cons

My issues with LGL are incredibly small (e.g. would like the ability to send users multiple reminders for a task, and more flexibility in creating LGL Forms). Overall it's a great service.

Review Source

VR

Verified Reviewer  
Development Director  
Environmental Services  
Used the software for: 6-12 months

### "User-friendly, affordable software with great capabilities"

January 11, 2018

5.0

Pros

LGL had everything I needed to turn a behemoth spreadsheet into a functioning, growing database that is easy to manage.

Cons

I'm looking forward to the LGL team continuing to add more capabilities to the software as our fundraising program grows.

Review Source

WK

Will K.  
Executive Director  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Simple And Effective Software For Our Small-Midsize NonProfit"

January 5, 2021

5.0

Overall experience is extremely positive. It has helped our organization go from having no donor base, to having an effective an actionable donor management system. It is the perfect system to learn with!

Pros

This software helped get us started with basic donor management. It allowed us to ease our way into systematizing our donor base and now, making our stewardship activities systematized.

Cons

I have not found anything yet that I really do not like about this software. It meets all of our current organizational needs.

Review Source

AK

Angela K.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Decent all-around database system."

February 1, 2019

4.0

Pros

It allows our staff and volunteers to easily enter, update, and access donors, volunteers, and pertinent information - all in one place.

Cons

Although I appreciate the on-line convenience of accessing from anywhere, we've had several weeks lately when we have not been able to get to the site. That is a problem.

Review Source

JL

Jennifer L.  
Administrative Assistant  
Religious Institutions  
Used the software for: 1-2 years

### "I miss LGL"

September 22, 2020

5.0

I have just changed to a new job where we are NOT using LGL, and I really miss it. It's very easy to keep the database and giving organized with LGL.

Pros

This software is extremely easy to use. It was also easy to learn. Just playing around and running different reports has helped me to utilize this software with better efficiency.

Cons

The dashboard is a little crowded, so it can be overwhelming with information sometimes. Otherwise, I don't encounter much difficulty.

Review Source

DP

Debbie P.  
Development Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "I really like working with littlegreenlight"

February 26, 2018

5.0

Keeping data on my donors has been the most important benefit - understanding who they are, keeping information on conversations and communications and knowing all this can easily be passed on to other people in the organization.

Pros

It is easy to use and does not require serious technological understanding. Most processes require only a few steps - sometimes less - and they are easy to figure out and carry through. The system is self-explanatory and does not require hours of training.

Cons

Working between programs (like mailchimp) is not as intuitive as I would like it to be. But I have not tried that hard to work through the two systems so it may be easier than it looks.

Review Source

JO

Jeanne O.  
Board Member  
  
Used the software for: 2+ years

### "Our rural library needed database we could afford and volunteers could use to raise annual funds."

September 13, 2017

4.0

Pros

Intuitive, cost effective, strong customer support. The help function is comprehensive and usually does not require additional outreach to LGL Staff. Easy to customize even for someone who does not use it on a daily basis.

Cons

Doesn't play well with Apple computers and the drafting documents in the app itself is a bit clunky. It can be done, however. Labels to my Mac have formatting problems. Since I am a volunteer, I use the app at home and am stuck with the work arounds.

Review Source

Response from Little Green Light

December 6, 2017

We're following up with this customer about the issue. It's not Apple related, but sounds like an issue with how mailmerge files are handled. Mailmerge files can come as either Word documents or as PDFs, both of which work on Apple computers just fine. The most common issue is using a Word template with special characters (such as Word's merge fields) as opposed to a straight .docx file when uploading a Word template into LGL.

SV

Sarah V.  
Development Director  
Education Management  
Used the software for: Less than 6 months

### "Overall this is a great product for the money."

January 26, 2018

5.0

A solid system to work with, ease in doing and tracking mailings and generating reports

Pros

I like that it's clearly laid out and easy to navigate once you've worked with it and discovered it's features. When the customer service support team responds by email, the explanations address the concern.

Cons

What I don't like is that for someone who has no real donor database experience or has always relied on an assistant, I would have preferred to attend an overview in person training session where questions could be asked in real time. The instructional videos make assumptions about levels of understanding that the viewer may not have using terms that are data base specific. Further, you can access the customer support team to answer questions but it takes between 3 and 4 hours to hear back and usually their answer calls for an easy follow up question which again takes another several hours before getting the response. The menu for the instructional videos content is not clear for those unfamiliar with database operations leading to wasted time searching for the correct term and then to the correct video segment for answers.

Review Source

KS

Karen S.  
Special Projects Manager  
Individual & Family Services  
Used the software for: Less than 6 months

### "LGL is the perfect fit"

January 18, 2021

5.0

Bringing in a CRM to an agency without one, is a challenge, LGL has made an end user able to implement and map with ease. Everything you need is there, and easy to use and understand for the non-IT person.

Pros

Coming from a large higher ed setting with an expensive CRM to a small non-profit without a CRM was a fun project. I reached out to another local small non-profit who gave LGL rave reviews. I looked at two other CRM with a much higher price tag. For our agency LGL is perfect. As an end user, non-code writer, I have found it easy to use and navigate. I have found the knowledge base easy to understand and implement where needed.

Cons

So far, my only frustration is with editing my acknowledgement letter. Once I figure that out I won't have any complaints.

Reason for choosing Little Green Light

Highly recommended by another local non-profit was what lead us to LGL - price and ease of use is what made the decision to go with LGL over the other 2 we were looking at.

Review Source

EW

Emily W.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Quickly Outgrew LGL"

February 22, 2021

3.0

Our organization moved from Excel to and we used LGL for several years. However, we quickly outgrew it. It was ok in the beginning when we weren't generating a lot of income and didn't need to run many reports. However, the more we grew, the more LGL did not work for us and we ended up switching to something else.

Pros

Inexpensive, good for small organizations who are just starting out

Cons

Reporting was not intuitive or easy to use. Lacks fundraising and email marketing capabilities that come with other competitors.

Review Source

MO

Megan O.  
Customer Relations Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Perfect for Small Non-Profits"

November 16, 2018

5.0

When looking at different donor management options price plays a big part for a small non-profit. LGL's price range for the capabilities to track constituents, events, appeals, and campaigns is perfect. It allows us to run reports for every criteria under the sun, generate mailing lists, and import our own acknowledgement templates. Their Flex Importer and ability to reverse your most recent import are absolute sanity savers. The one month trial gave us adequate time to familiarize ourselves with LGL, test the importing with small batches of data and allow us to reverse those imports. Realizing there's a mistake in the import data and knowing that we can either undo the whole import or use the Bulk Edit tool to make the necessary modifications really keeps the stress levels at a minimum. I can't express how happy our organization is with LGL.

Pros

With standard computer experience LGL is easy to learn and its capabilities are perfect for our organization.

Cons

The only thing that could be better is that LGL doesn't recognize couples when they have different last names during the import process. But really you can't expect a program to be perfect. Though it was time-consuming to do so, we simply made certain those constituents were accurately formatted in our CSV before doing the final import.

Review Source

LC

Laura C.  
Program Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Review of LGL"

June 1, 2020

5.0

Pros

One of my favorite features is being able to add contact reports. It keeps me informed of what constituents we are reaching out to and how. This has had a huge impact on our communication plans. I am very pleased with the training, both in text and video, also the added option of occasional webinars. Thank you , you make my job manageable.

Cons

unsure. unsure.unsure.unsure.unsure.unsure.

Review Source

TS

Theresa S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Donor Management Software"

August 4, 2019

5.0

Very positive experience. Always get help when I need it and software innovations continue to answer needs and overall Ease of use.

Pros

Excellent product that is easy to use, flexible and has GREAT customer service. Highly recommend!

Cons

I have no complaints about .

Review Source

Jim B.  
Owner  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Everything is so much easier now that we've moved to LGL"

August 31, 2018

5.0

I was never really confident that our mailing lists and reports were actually capture the correct people or that they would be repeatable in our former database. With LGL I am totally confident. I can see all of our data easily. It is very easy to use for me, our staff and our board of directors. Now everyone can get in, search for people, add contact reports, etc.

Pros

It is very easy to use and integrates very easily with other services like Mail Chimp and PayPal.

Cons

There are a few features I wish they had but they keep improving it and adding new features so I'm confident they will be coming.

Review Source

CC

Carolyn C.  
Event Coordinator & Administrator  
  
Used the software for: 2+ years

### "Huge improvement over last software we used."

February 8, 2018

5.0

Gathering and having access to each constituent is a breeze. We are also able to track our donors much easier than with our previous software.

Pros

Ability to collect info on each constituent and then to sort accordingly. Sending mass emails is extremely easy and effective.

Cons

Inability to attach photos to emails. Sometimes it is difficult to get the help that is needed. The help section is usually fine, but there are times when I need to speak to an actual human.

Review Source

C Amina P.  
  
  
Used the software for: 1-2 years

### "null"

July 11, 2017

3.0

Review Source

TK

Timothy K.  
Teacher, Graduate & Family Giving  
  
Used the software for: 2+ years

### "We enjoyed LGL for five years, we are a new school and LGL is our first fund raising tool."

September 7, 2017

5.0

Pros

Very useful for needs of our small school and price is affordable and therefore of high value. Customer service is 100% automatic and personal, awesome. It has been a wonderful tool to track donors and as a database for mailing lists, events, etc. Now that our school is expanding, LGL is becoming more and more useful. Honestly, looking at other tools out there in the market, I am sure we made the right choice.

Review Source

BR

Beth R.  
Development Trustee  
Museums and Institutions  
Used the software for: 6-12 months

### "Good investment"

November 21, 2022

5.0

The trial was easy to setup. Our IT person did the bulk import of data from our spreadsheet system, and most things went pretty smoothly. After the trial we went straight into loading our live data.

Pros

LGL encompasses the most important functions needed to manage musuem members and donors, and also has the ability to customize the product to make minor modifications to match our needs. Customer support has been of great help pointing me in the direction for what I need to do to make changes suitable for our organization.

Cons

Haven't found anything to irritating yet, but I'm not a poweruser either.

Reason for choosing Little Green Light

Needed something that could be used by multiple people, that could track additional categories of members and donors, and that had better integration with our accounting system.

Review Source

TK

Tina K.  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Everything I need for our organization"

March 10, 2020

5.0

Pros

Easy to learn and use. Reports are simple and easy to edit. Information is easy and quick to enter. I love the feature that summarizes constituents' gifts on a PDF.

Cons

Haven't found a downside yet. True, it's not as pretty as some other software, but it's fine for my needs. Pretty costs a lot of money.

Alternatives considered

[DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

Reason for choosing Little Green Light

The other software was overkill for our size organization. They contained more features than we needed for a significantly higher cost.

Review Source

VG

Vanessa G.  
Deputy Director  
Biotechnology  
Used the software for: 1-2 years

### "Great Product at a Great Price"

August 22, 2019

4.0

Pros

Ease of entry, low monthly cost for the value. Helped our team organize tons of spreadsheets and get a handle on our constituent data. We use it many times a week for relationship tracking, acknowledgement letters, event invitations, petition signers, and course participants. The tool saves us time in year over year involvement and how our constituents engage with us over time. Customer service is highly responsive and always helps solve the problem or teach me what I need to know. Quite resourceful.

Cons

The drop down menus for searches are not intuitive to navigate (for example, not alphabetized and I don't believe the sequence is customizable). I would like to see an iPhone app to enter data on the go.

Reason for choosing Little Green Light

value

Review Source

VR

Verified Reviewer  
Director of Programming  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great donor management system"

April 19, 2019

5.0

Pros

This system is very easy to use, reliable, and lets you track a lot of information. The interface is fairly intuitive and moves quickly.

Cons

I wish it integrated with other software, like Mailchimp, more effectively.

Review Source

AG

Andrea G.  
Grant Writer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great way to manage grants"

July 15, 2021

5.0

Great experience so far. I am still learning and have taken advantage of the LGL 101 Webinar Series. I look forward to becoming more fluent in LGL as time goes on. My favorite feature is the customer service—extremely responsive, friendly, and always helpful.

Pros

LGL has been most helpful in tracking contributions by funder. The ability to attach documents to goals, such as grant application copies and report submissions, is also a great feature.

Cons

I have previously used Salesforce at other nonprofits, which is more visually appealing than LGL. However, the simplicity of LGL is also a good thing when it comes to gift entry, as there are no overcomplicated/unnecessary options that bog down the process.

Review Source

ES

Elsie S.  
Director of American Communication  
Civic & Social Organization  
Used the software for: 6-12 months

### "Huge Step Forward for our Young Non-Profit"

September 25, 2018

4.0

Our organization is small (<5 people, ~250 donors), and LGL is a great step up from using spreadsheets and a non-integrated online payment processor. As a first CRM, it's excellent, and I really appreciate the customer service. I docked a star for the few problems with the Forms and the frustrating payment processors (ProPay) that you have to use if you want to accept direct deposit (ACH) donations.

Pros

Value for money- does what we need it to at a cost we can absolutely afford Ironically, lack of features. We're not paying for tools or miscellaneous functions we don't need Integrated payment forms Very responsive customer service

Cons

Inability to have a donor enter their own credit card info to update failed recurring payments Somewhat confusing relationships between tasks, activities, and events

Review Source

MD

Mandy D.  
Manager of Events & Marketing  
Civic & Social Organization  
Used the software for: 1-2 years

### "Great for smaller non-profits"

April 24, 2018

3.0

Great product when you are starting out. However, once you get to 500-1,000 accounts or begin having larger events, you may need to upgrade.

Pros

Great for donor development tracking, assigning tasks, and running reports, integrates with Constant Contact. Perfect for new nonprofits or organizations with a small list.

Cons

Does not integrate many platforms. It does not offer seamless social fundraising, event registration, volunteer management capabilities. It does not provide a credit card processing gateway. We had four different platforms to accomplish everything we needed.

Review Source

BC

Beverly C.  
capital campaign manager  
  
Used the software for: 2+ years

### "Easy to use and great value"

February 15, 2018

5.0

Pros

The program is very intuitive. Navigation is easy because there is more than one way to get around. I've used some very expensive programs that didn't do any more than LGL and were much more difficult to use. I work alone so the functionality is vital.

Cons

I know the program will do more than I am doing with it, so it's frustrating to know that there are things I could be doing.

Review Source

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