# Page 8 | Little Green Light Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Little Green Light the right Fundraising solution for you? Explore 316 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123954/Little-Green-Light/reviews

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Little Green Light

4.8 (316)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Little Green Light

## Showing most helpful reviews

Showing 176-200 of 316 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BC

Beverly C.  
capital campaign manager  
  
Used the software for: 2+ years

### "Easy to use and great value"

February 15, 2018

5.0

Pros

The program is very intuitive. Navigation is easy because there is more than one way to get around. I've used some very expensive programs that didn't do any more than LGL and were much more difficult to use. I work alone so the functionality is vital.

Cons

I know the program will do more than I am doing with it, so it's frustrating to know that there are things I could be doing.

Review Source

JM

Jessica M.  
Education Development Coordinator  
  
Used the software for: 6-12 months

### ""

June 6, 2017

4.0

A lot of the challenges we have with using this software comes mostly from implementation snafus; lots of trial and error. My advice to avoid this is to set aside a month or two for one staffer (or a team if you're blessed with one of those) to focus exclusively on how the software will be implemented, who needs to use what tools when, and to set up formal procedures before it goes into active use.

Pros

\-easy to learn -love love love the form creation tools -streamlined integration with other platforms, after some work (MailChimp is the one we use most often) -flexible categorization of constituents -a very responsive support team

Cons

\-not as customizable as I would like -heavy reliance on integration with other platforms -have had some issues with integration syncing

Review Source

VR

Verified Reviewer  
Library Development Consultant  
  
Used the software for: 6-12 months

### "LGL is intuitive with all of the core features a non-profit needs to excel."

December 21, 2017

4.0

Pros

I am most pleased with (1) the contact report feature as a function of moves management; (2) the ease of use of LGL Forms to accept online gifts; and (3) the number of partner services that integrate with LGL (we use Stripe to process online gifts, for example).

Cons

Not really a criticism, but rather an observation that the LGL interface feels light on graphics. However, this should not deter potential users from evaluating LGL via a free trial.

Review Source

AM

Amy M.  
Executive Director  
  
Used the software for:

### "Little Green Light - the best donor relationship system for our nonprofit"

December 1, 2011

5.0

I have worked as the Development Director for two nonprofits. At one, we used Sage Fundraising 50 and at the other we used Raiser's Edge. I felt Little Green Light had the same ease of use and features that I found in the Sage software but at a much better price for the small nonprofit I now direct (and for whom I also wear the Development hat). At this point we are just building our individual donor base and I find the ability to document our relationships and contacts with constituents very useful. I use the software more to manage, track and grow the relationship than I do for back office fundraising support (gift receipts, pledge reminders, etc.). But, when the gifts start rolling in, I can see that the functionality we will need is there.

Pros

Little Green Light truly earns 5 stars in all the categories above. One of the reasons we chose the product is because it is so easy to use while having all the functionality we needed. There are products out there that are 'more feature rich' but they have so many features and options that they are not cost effective to use without specialized development staff. The LGL staff has been excellent at customer support - very responsive, very personable and always helpful. The LGL team also was very willing to help with our start up and data imports so we could get up and running quickly.

Cons

It is not free. (smile)

Review Source

KS

Kim S.  
Communications  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Supporter management for small non-profits"

December 22, 2020

5.0

Excellent value for functions provided.

Pros

Excellent online interface, available to all staff no matter where or when they work on projects.

Cons

Some logical restrictions in advanced search to create specific segments... usually a work-around can be found with the help of tech support. Limitations to message design when emailing directly out of LGL.

Reason for choosing Little Green Light

Ratings and reputation, cost, online interface

Review Source

DM

Deirdre M.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Little Green Light review"

October 19, 2021

4.0

Pros

It is an affordable, easy-to-use option for my small nonprofit. The ability to input constituents and process donations weekly is simple. The basic reports meet my needs.

Cons

Tracking monthly, recurring gifts and running specialized reports is a bit challenging, but not too bad.

Review Source

GD

Genevieve D.  
Freelance web developer  
  
Used the software for: 6-12 months

### "Best CRM I've used"

November 15, 2017

5.0

Pros

I've worked with and tried about 10 CRMs at this point and Little Green Light is by far the best, especially for the price. Super impressed by the Flex Importer data importer.. extremely easy to use and imported all of the different data objects (exported from a different CRM) just perfectly. LGL Forms is great - easy to set up donation and event forms and connect form fields to specific database/CRM fields, and fantastic that LGL has a validation step for any data coming in from the web forms so that incoming data can be checked before entering the database. With come CRMs priced at $200/mo or more, LGL is a bargain. I came to LGL from a very bad Salesforce experience (THE worst and most difficult CRM I have ever used) and LGL was the perfect antidote. I have set up LGL for 2 non-profit clients and will highly recommend to any future clients.

Cons

LGL Forms could be a little better integrated in the main LGL interface. I was able to figure it out pretty easily but the interface/look & feel difference may confuse some users.

Review Source

CS

Chris S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Simply the best investment we've made for our fundraising team"

March 22, 2018

5.0

Pros

The ability to create your own tags is brilliant. We've used it to create all sorts of new ways to categorize our constituents

Cons

I wish you could create one contact record for a husband and wife for snail mail and still be able to link their two separate email addresses to MailChimp without creating a second contact record for the spouse.

Review Source

RG

Randy G.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "LGL is a great way to have your data in CRM that is user friendly"

September 12, 2017

5.0

Pros

How intuitive it is, which makes it easy and more likely that people will put information in. I believe that if people don't know how to get information out, they don't put information in.

Cons

They are addressing the addition of features. It would be helpful to know what features are going to be added and in what expected time frame.

Review Source

Jill B.  
Executive Director  
  
Used the software for: Less than 6 months

### "Little Green Light has been the glass slipper for our organization after a three year search for CRM"

April 24, 2018

5.0

Pros

LGL is extremely intuitive. As the only full time staffer at my nonprofit, it has been such a help to just pick up and start running with this CRM. I have a limited amount of time as is, so not spending hours and hours learning a software because of LGL's practical functionality has been such a gift.

Cons

Still having some trouble integrating the forms into the system, but working through that at present!

Review Source

LW

Lili W.  
President & Grant Writer  
Music  
Used the software for: Less than 6 months

### "This product is ABSOLUTELY perfect for any organization wanting to track their members."

February 28, 2018

5.0

Ability to communicate with our members efficiently and consistently. Ability to thank our members for donating, ability to be notified upon receipt of paypal donations, ability to create custom forms, allowing us to create custom groups of constituents and custom ability to target messages to them. Ability to send automatic renewal emails to groups of people whose membership is expiring this month and/or next month. Ability to create customized letter and email templates for various types of communication. Ability to schedule tasks and activities with automatic reminders for tasks. I could go on and on! It is a very capable product, very efficient and error-free system.

Pros

1) Very Thorough 2) Automatic Reminders to acknowledge gifts 3) Love the LGL Forms Integration 4) Email templates 5) Love the Dashboard and especially the Membership Summary 6) Gift Summary 7) Ability to produce the year-end tax receipts 8) Flex Importer is awesome 9) Paypal Integration

Cons

Lack of direct QuickBooks integration forces either double entry or introduction of a third party tool, which adds complications, cost and possible errors.

Review Source

PN

Pauline N.  
CEO  
Management Consulting  
Used the software for: 2+ years

### "User friendly product that integrates well with websites and email marketing platforms."

September 12, 2017

5.0

I can work from anywhere with a client.

Pros

Easy to use - intuitive and very easy to teach folks how to use it i"m a non-profit consultant and I have 10 clients using LGL. Love the remote web based access.

Cons

Editing steward info - cumbersome adding/removing team members without loss of data. Mostly I love it there are no cons.

Review Source

NL

Nick L.  
Deputy Director  
Civic & Social Organization  
Used the software for: 6-12 months

### " Great for small organizations "

June 26, 2018

4.0

It’s a great system for small organizations. And certainly not as complex and difficult to use as Salesforce

Pros

It’s intuitive but best of all their customer service is some of the best I’ve seen. Their library has a number of different tutorials but if you can’t find what you want a quick submission of a question is answered within an hour at the most. Each time I’ve asked a question their answers are very clear and often linked to a very page that I need to answer the issue.

Cons

Not sure if I see any specific issues I could mention. I’ve been using it for seven months and like any other new system it takes some time to learn.

Review Source

VR

Val R.  
Executive Director  
Fine Art  
Used the software for: 6-12 months

### "Very capable system that I don’t have wrestle with to make it work!"

January 25, 2018

5.0

This system is considerably like an extension of my own brain in terms of managing contacts and their contributions. It’s improved my systems immediately and rarely fights me back.

Pros

Dashboards & built-in metrics Easy queries & exports Forms integration & communications tracking Good segmentation tools Customer support & help files

Cons

Hardwired coding that categorizes even earned income as “gift”. There’s an acceptable workaround, but still, that seems a silly limitation for such a sophisticated product. Pledges are also lumped with gifts, even before they are fulfilled. I can see the logic of this but would like the option to decouple them.

Review Source

VR

Verified Reviewer  
Substitute Teacher  
  
Used the software for: 6-12 months

### "Great tools and support for a smaller non-profit that is solely volunteer run"

January 6, 2018

5.0

This software gave us a much better handle on our donor communication and donation tracking.

Pros

This software is extremely user friendly and easy to understand. Although we were newbies to donor software, we were able to implement LGL with ease and it has made our organization so much better! Also, when help was needed, it was there faster than we expected. Super service all the time.

Review Source

CL

Chris L.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Review"

July 30, 2021

5.0

It's one thousand times better than the more expensive program we were using.

Pros

We migrated our data relatively easily without a consultant.

Cons

It's relatively bare bones in appearance so it might be nice if the interface graphics were just a little more attractive. But I prefer that over having a platform that is pretty but difficult to navigate and use.

Review Source

MS

Maria S.  
Chief Operations Officer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Early experience very positive"

January 17, 2020

5.0

Extremely positive.

Pros

LGL is, for me, very intuitive. LOTS of functionality. Ability to track all kinds of information and people--volunteers, participants in our program--not just donors. Robust knowledge base and tutorials and incredibly responsive customer support. So reasonably priced.

Cons

Minor things so far as we've only been using it for two weeks. I wish you could go back to a filtered list from editing a record. (That could be a user training issue on my end) It's silly you can attach files to a donor email, but not to any other email. That should be a standard feature. We have mentioned it to LGL and it's in the queue to address.

Reason for choosing Little Green Light

Price and functionality. Also have many colleagues who have used and loved LGL for many years.

Review Source

AW

Anya W.  
Operations Manager  
Fine Art  
Used the software for: 6-12 months

### "Membership cultivation made easy with Little Green Light"

August 8, 2017

5.0

Little Green Light is a great platform for a growing non-profit.

Pros

Little Green Light (LGL) makes it SO easy to search, edit, and update info on members. I'm able to track and engage with members much easier than I use. Plus importing and exporting content through excel is super easy. The platform is jam-packed with features...everything you could ever need for membership, donor, and volunteer management.

Cons

There's almost too many features! I've gotten use to overlooking things that don't apply to my organization's needs but being able to turn certain things off would be helpful.

Review Source

MS

Martha S.  
Office Administrator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "It might say Little in the name - but it is Mighty"

July 1, 2020

5.0

I have only used this software for 6 months. I have enjoyed using it and I use it all day - every day. Still learning and will probably never learn it all - it is a BIG piece of software. I've used 6 different donor software programs and this is my favorite.

Pros

I can really drill down my data with the reports feature. Inputting is easy and has great customization features.

Cons

Updates/changes do not always show immediately.

Review Source

AS

Amber S.  
Partnerships Manager  
Education Management  
Used the software for: 1-2 years

### "Great software!"

January 12, 2018

5.0

Pros

Easy to use. Has all of the essential features we want and none of the features we don't! It's intuitive and so user-friendly! It is so much easier to use than other products that just have too many things going on.

Cons

Would like to customize the user profile a bit more (instead of only have multiple choice check box options). I think I would like a few different uploading options as well.

Review Source

VR

Verified Reviewer  
Consultant  
  
Used the software for: 1-2 years

### "Easy to use donor software for a small organization!"

February 24, 2018

4.0

A client was using this software and I was given access to help out on a few projects. I found the software easy to learn and utilize!

Pros

This software is fairly easy to set up and the customer service representatives are great, giving you many opportunities to learn the software. It's perfect for a small non-profit organization!

Cons

It doesn't have all the functionality of a larger database like Raiser's Edge, so this software wouldn't likely be a fit for a large organization with a larger development or advancement department.

Review Source

SC

Sue C.  
Program Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "This is an amazing fundraising solution, especially for the price."

November 9, 2017

5.0

Little Green Light allowed us to streamline all of our contacts, donors, events, mail lists into one database. We are still learning all of what it can do but it has increased productivity significantly.

Pros

Little Green Light is easy to use and quite robust. You can customize forms that go to your website, register people, receive donations and record everything you need all in one solution that is so reasonably priced.

Cons

I really can't complain about little green light. You can export information to csv files easy enough. I do wish it had a more robust reporting tool.

Review Source

LB

Lisa B.  
VP of Dev, Vol Board Member, and consultant  
  
Used the software for: 2+ years

### "Logical functionality, most bang for the buck, superb customer service and ease of reporting"

August 29, 2017

5.0

Pros

Logical functionality, most bang for the buck, superb customer service, ease of reporting, simplicity of gift upload, great synchronization with other vendors (Constant Contact and We Pay)

Review Source

DR

Dawn R.  
Executive Assistant  
  
Used the software for: 1-2 years

### "Everyone has been really helpful and profesional"

January 11, 2018

5.0

Pros

It's ease of use, and the ability to share information with everyone where ever they are. The support team are great, I'm not the greatest at these things and both the site and the people are great

Cons

Sometimes I get confused by the printouts, but I usually work it out fairly quickly and the support people are awesome if I struggle!

Review Source

Julius N.  
Accounting & Business Office Coordinator  
Mental Health Care  
Used the software for: Less than 6 months

### "Little Green Light Review"

November 15, 2018

4.0

Pros

Just recently transitioned to Little Green Light (LGL) from Donor Tools (DT) and it's been a great investment thus far. Not only does this software help manage donor information, but it allows you to do more as it's integrated with MailChimp and Constant Contact. As a non-profit, affordability and ease of use for the staff are important requirements that LGL offers.

Cons

Since we're in the transitional phase, currently being trained, and importing data from one software to another, we have yet to experience any issues with LGL. Up to now, it's been a great software that exceeded our expectations.

Review Source

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